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CY 2020 MilitaryChildCare.com | Page 1 of 21 Use of MilitaryChildCare.com (MCC) for Inspections Inspectors use MilitaryChildCare.com (MCC) during the inspection process to obtain information about the installation’s waitlist and immediate/unmet need data. The information is used to evaluate criteria related to waitlist, offer and space management, as well as, entered into the Inspection Management System (IMS) immediate/unmet need set-up screen. Additionally, this information is used on inspection reports generated throughout the certification process. These reports inform leadership about how the installation child development programs are performing when it comes to areas like meeting child care needs of military personnel and managing their waitlists. The first two sections of this document provide an overview of all MCC related inspection items and the MCC reports used in the inspection process. Subsequent sections for each MCC report provide details about the inspection items related to the report, how to generate the report and how to use the report in the inspection process. MCC Related Inspection Item Summary MCC is used during the inspection process to enter Immediate and Unmet Need information as part of the installation’s set-up and to evaluate components related to child care utilization and MCC usage. The following is a summary of these inspection items. 1. Installation Set-up: Immediate and Unmet Need: The Immediate Need and Unmet Need Reports are used during the set-up to gather information about child care needs at the installation. The information is used for inspection reports and as part of the inspection team’s outbrief with the Installation Commander. 2. Child Care Space Utilization (Criterion A.1.d): This criterion evaluates whether space utilization is focused on meeting the installation child care demand. The intent of this criterion is to ensure child care space utilization is efficiently and effectively managed to meet the needs of eligible patrons. The following components are evaluated as part of this criterion. a. Vacancies are Filled (Component A.1.d.1): This component evaluates whether vacant child care spaces are filled in a timely manner. The Waitlist Metric Report is used to review the waiting list, which is then compared to current enrollment and existing vacancies. If there is a waitlist, there should be no vacancies without pending offers. b. Utilization Focused on Full Day Care (Component A.1.d.3): This component evaluates whether the program is focused on full-day child care for working parents. The Waitlist Metric Report is used to determine if there is a waitlist for Full-Day Care for priorities 1-3. If there is a waitlist, ensure that program usage (enrollment) is not allocated more than 20% to part-day and/or hourly care. c. Space Utilization Efficiently Managed (Component A.1.d.4): This component evaluates whether space utilization is managed efficiently. If there is available space at the program that could be used for child care, the Waitlist Metric Report is used to determine if there is a need for additional spaces and where the program can more effectively use the available child care space at the center (i.e., if there is a waitlist for a specific age group). 3. MilitaryChildCare.com (Criterion A.1.e): This criterion evaluates whether the DoD request for care and wait list management system, MilitaryChildCare.com (MCC), is utilized. The intent of this criterion is to ensure child care access for the DoD child development program system is efficiently and effectively managed in accordance with a standardized offer process and the DoD priority system. The following components are evaluated to determine this criterion.

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  • CY 2020 MilitaryChildCare.com | Page 1 of 21

    Use of MilitaryChildCare.com (MCC) for Inspections Inspectors use MilitaryChildCare.com (MCC) during the inspection process to obtain information about the installation’s waitlist and immediate/unmet need data. The information is used to evaluate criteria related to waitlist, offer and space management, as well as, entered into the Inspection Management System (IMS) immediate/unmet need set-up screen. Additionally, this information is used on inspection reports generated throughout the certification process. These reports inform leadership about how the installation child development programs are performing when it comes to areas like meeting child care needs of military personnel and managing their waitlists.

    The first two sections of this document provide an overview of all MCC related inspection items and the MCC reports used in the inspection process. Subsequent sections for each MCC report provide details about the inspection items related to the report, how to generate the report and how to use the report in the inspection process.

    MCC Related Inspection Item Summary MCC is used during the inspection process to enter Immediate and Unmet Need information as part of the installation’s set-up and to evaluate components related to child care utilization and MCC usage. The following is a summary of these inspection items. 1. Installation Set-up: Immediate and Unmet Need: The Immediate Need and Unmet Need Reports are used during

    the set-up to gather information about child care needs at the installation. The information is used for inspection reports and as part of the inspection team’s outbrief with the Installation Commander.

    2. Child Care Space Utilization (Criterion A.1.d): This criterion evaluates whether space utilization is focused on meeting the installation child care demand. The intent of this criterion is to ensure child care space utilization is efficiently and effectively managed to meet the needs of eligible patrons. The following components are evaluated as part of this criterion.

    a. Vacancies are Filled (Component A.1.d.1): This component evaluates whether vacant child care spaces are filled in a timely manner. The Waitlist Metric Report is used to review the waiting list, which is then compared to current enrollment and existing vacancies. If there is a waitlist, there should be no vacancies without pending offers.

    b. Utilization Focused on Full Day Care (Component A.1.d.3): This component evaluates whether the program is focused on full-day child care for working parents. The Waitlist Metric Report is used to determine if there is a waitlist for Full-Day Care for priorities 1-3. If there is a waitlist, ensure that program usage (enrollment) is not allocated more than 20% to part-day and/or hourly care.

    c. Space Utilization Efficiently Managed (Component A.1.d.4): This component evaluates whether space utilization is managed efficiently. If there is available space at the program that could be used for child care, the Waitlist Metric Report is used to determine if there is a need for additional spaces and where the program can more effectively use the available child care space at the center (i.e., if there is a waitlist for a specific age group).

    3. MilitaryChildCare.com (Criterion A.1.e): This criterion evaluates whether the DoD request for care and wait list management system, MilitaryChildCare.com (MCC), is utilized. The intent of this criterion is to ensure child care access for the DoD child development program system is efficiently and effectively managed in accordance with a standardized offer process and the DoD priority system. The following components are evaluated to determine this criterion.

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    a. Care Options are in MCC (Component A.1.e.1): This component evaluates whether all care available at the program is entered into MCC for families to request. Because MCC serves as the application process for all DoD child care, care options must be entered even if there is no waitlist, in order to provide a consistent process for families across locations. The Program and Care Option Report is used to obtain a list of all care options in MCC, which is then compared to the care offered at the program.

    b. Offers are Made in MCC (Component A.1.e.2): This component evaluates whether all offers are made in MCC in accordance with the standard offer process. This allows for the collection of metrics that are used in OSD and Service reporting. The Offer Process Report is used to determine how many offers are made in MCC and the number of offers in each status at the end of the report period. The Children in the Offer Process Report provides the names of children in each offer status. Information from both reports is then compared to the offer and enrollment information for the program to ensure that the standard offer process was followed. Children who have been enrolled in the program over the period reviewed should have an offer in MCC.

    c. Offers are Made in Sequence Order (Component A.1.e.3): This component evaluates whether offers were made in sequence, in accordance with the DoD priority system. The Offer Process Report is used to determine if the program made any out of sequence offers. If out of sequence offers were made, the Children in the Offer Process Report will show the names of those children. Review the enrollment data to confirm the out of sequence offers were approved with command authorization and that required documentation is on file.

    MCC Report Summary The following MCC reports are used during the inspection process. 1. Immediate Need Report: Provides the number of children at the installation with an immediate need. An

    immediate need is a child care need that has not been met and is within 30 days of or after the date care needed (DCN). Immediate need data is reported during the inspection process as part of the waitlist set-up screen.

    2. Unmet Need Report: Provides the number of children at the installation with an unmet need. An unmet need is a child care need that has not been met and is after the date care needed DCN. Unmet need data is reported during the inspection process as part of the waitlist set-up screen.

    3. Waitlist Metric Report: Provides the number of children and requests on waitlists at the installation. This report includes the number of Immediate (IM) requests (i.e., requests whose DCN is within 30 days or has passed) and Projected (PR) requests (i.e., requests whose DCN is 31 or more days in the future) as well as the number of children with IM and PR requests. All requests at the program are included in this report, including those for children with immediate/unmet needs as well as children who are waiting for preferences for care. This report can be used to determine if a program has a waitlist for a specific care type and is used during the inspection process to evaluate criteria related to space utilization (A.1.d.1, A.1.d.3 and A.1.d.4.)

    4. Program and Care Option Report: Provides a list of all care options at all programs at the installation. This report can be used to determine if all care offered at a program has been entered into MCC and is used during the inspection process to evaluate criteria related to the use of MCC (A.1.e.1.)

    5. Offer Process Report: Provides the number of offers in process and the number of offers made (including out of sequence offers) during a specific reporting period. The reporting also includes the number of offers in each status at the end of the reporting period (i.e., response pending, removed, expired, declined, accepted, or completed.)

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    This report can be used to determine if offers are being made in MCC in accordance with the standard offer process and is used during the inspection process to evaluate criteria related to the use of MCC (A.1.e.2 and A.1.e.3).

    6. Children in Offer Process Report: Provides the list of offers in process during a specific reporting period, including the child’s name and the outcome of each offer. This report can be used to obtain additional information on children included in the Offer Process Report to help determine if offers are being made in MCC in accordance with the standard offer process. It is used during the inspection process to evaluate criteria related to the use of MCC (A.1.e.2 and A.1.e.3).

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    Immediate and Unmet Need Reports OSD has determined what set-up data is collected as part of the HHQ inspection process. This data includes the number of children with immediate and unmet needs at the installation. This information helps the commander understand the upcoming and current child care needs at the installation. Definitions related to the installation’s set-up data elements are included below.

    1. Child Care Need: A requirement to provide child care to support eligible personnel and the military mission. Child care needs are identified by families through MilitaryChildCare.com and are tracked per child.

    a. Needs are reported for children in priorities 1-3 who have requested custodial care types (i.e., Full-Day Care, 24/7 Care, School Year Care and/or Summer Camp.)

    b. Child care needs are met when the child receives an offer for the requested type of care from any program at the installation/metro zone. Children who have received an offer for care at this installation/metro area, but are waiting for preferences for care, are not included in the Immediate and Unmet Need Reports.

    2. Unmet Need: A child care need that has not been met and the DCN has passed. Unmet needs are included in the set-up data to inform the command of the current child care needs at the installation and determine whether there is capacity to meet the needs of all children on the waitlist.

    3. Immediate Need: A child care need that has not been met and is within 30 days of the date care needed (DCN) or the DCN has passed. Immediate needs are included in the set-up data to inform the commander of all upcoming and current child care needs at the installation to help them plan to meet the needs of those children. The Immediate Need count includes the children with unmet needs as well as any child that needs care within 30 days.

    GENERATING THE IMMEDIATE NEED AND UNMET NEED REPORTS To enter immediate and unmet need numbers into the IMS, Inspectors should use the Immediate and Unmet Need Reports in MCC. To generate these reports in MCC, follow the steps below: 1. Go to www.MilitaryChildCare.com and select the Program Login button at the bottom right corner of the home

    page.

    2. Log onto the Program Section of MCC using your CAC. If you have not yet associated your CAC, select the “Associate CAC” link on the login page.

    3. Select the Reports tab on the task bar.

    http://www.militarychildcare.com/

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    4. Expand the Performance Metric Reports accordion.

    5. Select the Immediate Need Report or Unmet Need Report. 6. Select “Installation” for the report summary level. 7. Use the Branch, Region and Installation drop-downs to choose the installation to include in the report results.

    a. Branch will be pre-populated based on your area of oversight. b. Selections must be made in sequential order. Once you make a selection, the options in the subsequent

    menus will update based on that selection 8. Household Service Branch and Military/Civilian totals are not required data for the IMS waitlist screen and should

    not be selected as additional information to display.

    9. Enter the Date of Record for the inspection by selecting the calendar icon. 10. Select the Generate Report button.

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    USING THE IMMEDIATE NEED REPORT The screen shot below is an example portion of an Immediate Need Report for a single installation. Enter the counts from the Total into the Immediate Need fields on the waitlist set-up screen in IMS.

    The screen shot below shows where the numbers from the Immediate Need Report are entered in the IMS. Inspectors can view the definitions of Child Care Need, Immediate Need and Unmet Need by clicking on the View Definitions link.

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    USING THE UNMET NEED REPORT The screen shot below is an example of an Unmet Need Report generated for a single installation. Enter the counts from the Total into the Immediate Need fields on the waitlist set-up screen in IMS.

    The screen shot below shows where the numbers from the Unmet Need Report are entered in the IMS. Inspectors can view the definitions of Child Care Need, Immediate Need and Unmet Need by clicking on the View Definitions link.

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    Waitlist Metric Report The Waitlist Metric Report displays counts of all active requests at the program, including Immediate (IM) requests (i.e., requests whose DCN is within 30 days or has passed) and Projected (PR) requests (i.e., requests whose DCN is 31 or more days in the future). All requests at the program are included in this report, including those for children with immediate/unmet needs as well as children who are waiting for preferences for care. This report can be used to determine if a program/care option has a waitlist. Definitions related to the Waitlist Metric Report are included below.

    1. Request: Families indicate their interest in care by placing requests in MCC. Each request is for one child for one care option at one program.

    2. Date Care Needed (DCN): The date when the child needs care. This date is identified by the family when they place a request.

    3. Immediate (IM) requests: Requests whose DCN is within 30 days or has passed 4. Projected (PR) requests: Requests whose DCN is 31 or more days in the future 5. Child Care Need: The type of care requested by a family to support eligible personnel and the military mission.

    a. Child care needs are identified by families through the requests they place in MilitaryChildCare.com and are tracked per child.

    b. Needs are established for priorities 1-3 with the following care types: full-day, part-day, 24/7, summer camp, and school year care – before/after school.

    c. Child care needs are met when the child receives an offer for the requested type of care from any program at the installation/metro zone. The Waitlist Metric Report includes both requests associated with needs as well as request that the family chooses to retain as preferences once their need is met.

    6. Preference requests: Requests that families choose to keep after their need is met (i.e., they have received an offer for care for their child for the requested care type at the installation/metro area)

    7. Waitlist: All requests for a care option and age group at a program, including requests for children with immediate/unmet needs as well as children who are waiting for preferences for care. In most cases, inspectors use Immediate requests (i.e., requests whose DCN is within 30 days or has passed) to determine if a program has a waitlist.

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    GENERATING THE WAITLIST METRIC REPORT 1. Access the Waitlist Metric Report from the Waitlist Reports accordion.

    2. Select “Program” for the Report Summary Level 3. Use the dropdown menus to select Region, Installation & Program

    a. Branch will be pre-populated based on your area of oversight b. Selections must be made in sequential order. Once you make a selection, the options in the subsequent

    menus will update based on that selection 4. Select the additional information of Care Type display within the report 5. Enter the Date of Record for the inspection by selecting the calendar icon. 6. Select the Generate Report button.

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    The screen shots below is an example portion of a Waitlist Metric Report, showing full-day care request for a single Program. When viewing the report:

    Summary information for all Care Types will be included the first table and information for each care type will be included in tables below.

    To determine if there is a waitlist, review the number of Immediate Requests by age group and care type for priorities 1-3. If there are any immediate requests, there is a waitlist.

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    USING THE WAITLIST METRIC REPORT The Waitlist Metric Report is used to evaluate components under the criterion for Child Care Space Utilization (Criterion A.1.d). This criterion evaluates whether space utilization is focused on meeting the installation child care demand. The intent of this criterion is to ensure child care space utilization is efficiently and effectively managed to meet the needs of eligible patrons.

    The Description, Method Guidance and Inspector Notes for each component are included here for easy reference. The Inspector Notes provide specific guidance about which MCC reports should be used to evaluate the components.

    A.1.d.1 Vacancies are Filled (CDC, SAC, 24/7 & FCC) 1. Description: Processes are in place to fill vacant spaces in a timely manner. 2. Method Guidance: Review the waiting list, current enrollment, and existing vacancies to determine if vacant child

    care spaces are filled in a timely manner. 3. Inspector Notes: Review the program’s enrollment data to identify if vacancies exist. If no vacancies, no further

    action is needed. If there are vacancies, review withdrawal forms to determine how long the space(s) has/have been vacant. Generate the Waitlist Metric Report from MilitaryChildCare.com (MCC) to determine if there is an existing waitlist for priorities 1-3. If there is a waiting list, there should not be available spaces without pending offers for care. If a potential problem is identified, investigate further by reviewing additional withdrawal forms and comparing this to when offers were made in MCC. Ask the Mgt. team about the vacant spaces and review any supporting documentation (e.g., transition form, transition plan or transition schedule) to verify that internal moves are planned in advance and vacancies are backfilled in a timely manner. Any spaces that are not being immediately filled should be explained in the Component notes.

    4. Additional Notes: When reviewing additional withdrawal forms and comparing this to when offers were made in MCC, use the Children in the Offer Process Report to identify the date of each offer made at a program. Run the report for a date range that includes the dates on the reviewed withdrawal forms. See the Offer Process Reports section of this document for additional information on this report

    A.1.d.3: Utilization Focused on Full Day Care: (CDC, SAC & 24/7) 1. Description: Program usage (enrollment) reflects that the primary program utilization is focused on full-day child

    care for working parents. 2. Method Guidance: Review space utilization and the waiting list. Ensure utilization focuses on full-day child care for

    working parents when there is a waiting list for full-day care. Part-day and hourly care may not exceed 20% of the program's capacity.

    a. For 24/7 centers, the intent of this component is to ensure that utilization is primarily focused on families with non-traditional work hours.

    3. Inspector Notes: Generate the program’s Waitlist Metric Report from MilitaryChildCare.com to determine if there is a waitlist for priorities 1-3. If no waitlist, no further action is needed. If there is a waitlist, determine if the number of spaces used for part-day or hourly care exceeds 20% of the total capacity. The Waitlist Metric Report identifies the total number of requests and associated children on waitlist(s).

    A.1.d.4: Space Utilization Efficiently Managed (CDC, SAC & 24/7) 1. Description: Space utilization is managed efficiently.

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    2. Method Guidance: Assess activity room usage compared to the need for child care to determine whether space is used efficiently. Ensure that activity rooms space has not been re-purposed (e.g., turned into an office or used for storage) if there is a waiting list and the space is appropriate for activity room use.

    3. Inspector Notes: Observe if the program has any rooms that are currently not being used for child care. If there is no available space that could be used for child care, no further action is needed. If there is space that could be used for child care, generate the program’s Waitlist Metric Report from MilitaryChildCare.com to determine if there is an existing waitlist for any age group. If there is a waitlist for priorities 1-3, verify that available activity rooms are being effectively utilized so that the maximum number of families in need of child care can be served.

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    Program and Care Option Report The Program and Care Option Report includes a listing of all care options at each program at the installation. This report can be used to determine if all care options have been entered in to MCC. Definitions related to the Program and Care Option Report are included below. 1. Care Option: Care options provide specific information about the care offered by a program such as the age groups

    served and the operating schedule. These attributes are important drivers in the family’s search for care process ─ allowing MCC to match the family’s care requirement to a specific program’s care options. In order for a care option to be visible to families, the program and care option must be active and the effective date of the care option must have passed.

    GENERATING THE PROGRAM AND CARE OPTION REPORT Follow the steps below to generate the Program and Care Option Report.

    1. Access the Program and Care Option Report from the Operational Reports accordion.

    2. Use the dropdown menus to select the Region, Installation and Program

    ─ Branch will be pre-populated based on your area of oversight ─ Selections must be made in sequential order. Once you make a selection, the options in the subsequent

    menus will update based on that selection 3. Select the Generate Report button.

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    The screen shot below is an example portion of a Program and Care Option Report for a single program.

    USING THE PROGRAM AND CARE OPTION REPORT The Program and Care Options is used to evaluate the first component under the criterion for Use of MilitaryChildCare.com (Criterion A.1.e). This criterion evaluates whether the DoD request for care and wait list management system, MilitaryChildCare.com (MCC), is utilized. The intent of this criterion is to ensure child care access for the DoD child development program system is efficiently and effectively managed in accordance with a standardized offer process and the DoD priority system. The Description, Method Guidance and Inspector Notes for each component are included here for easy reference. The Inspector Notes provide specific guidance about which MCC reports should be used to evaluate the components.

    A.1.e.1: Care options are in MCC (CDC, SAC, 24/7 & FCC) 1. Description: All care options offered by the program are entered into MCC for families to request care. 2. Method Guidance: Review the Program and Care Option Report in MCC to determine if all care options offered by

    the program are active in MCC. All care options are required to be entered into MCC, regardless if a wait list exists. 3. Inspector Notes: All care options available at the program must be entered into MCC. Identify the care offered by

    observing in the activity rooms, talking to the director, reviewing enrollment data, etc. Generate the installation's

    NAS Oceana

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    Program and Care Option Report to validate all care options are active in MCC. If all available care options are entered and active, no further action is needed. If there are care options offered at the program that are not active or have expired schedules in MCC, ask the mgt. team about the missing care options. Hourly care and specialty care as defined by service policy are exceptions to this requirement. Any care options not entered into MCC should be explained in the component notes.

    Offer Process Reports The Offer Process Report includes the total number of offers that are in-process during the selected date range. It also includes the total number of offers made during the date range and the number of offers in each status (e.g. response pending, removed, expired, declined, accepted, or completed.) The Children in the Offer Process Report provides the list of offers in process during a specific reporting period, including the child’s name and the outcome of each offer. This report can be used to obtain additional information on children included in the Offer Process Report.

    When used together, these reports can be used to determine if all offers have been made in MCC, if the DoD priority system was used when making offers and if the standard offer process was followed.

    The diagram below depicts the basic steps in the MCC Offer Process. For additional information, please review MCC’s Offer Process Training for CDC, 24/7, and School Year Care or Placement Activities Reference Guide, which are available on MCC Central.

    Definitions related to the Offer Process Reports are included below. 1. Waitlist Sequence: To help programs meet the DoD requirement to serve the most mission-critical families first,

    MCC generates an automated waitlist sequence for each request for care submitted. MCC uses the following aspects of a request to calculate waitlist sequence:

    a. DoD priority assigned to the family's military family type b. Request for care date: The date the family placed their child on a program’s waitlist (i.e., the date a family

    submitted a request for care). 2. Offer: Offers should be made to the first child in sequence that matches the program’s available space. 3. Out-of-Sequence Offer: An offer made to a child who is not listed first in sequence for the available space for full-

    day care, part-day care (excluding flexible schedule), school year care, or summer camp.

    https://www.mcccentral.com/training-center/courses/12791/starthttps://www.mcccentral.com/wN3

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    a. Offers made to families lower in sequence for 24/7 care, extended care or part-day care with a flexible schedule are not considered out-of-sequence offers because the program will make the offer to the first family whose work schedule they can accommodate.

    b. For FCC Providers, offers may be made out of sequence due to sibling priority or command authorization. c. For CDC, SAC or 24/7 programs, offers may be made only due to command authorization. d. When an out-of-sequence offer is made due to command authorization, the program must have approval

    and all required documentation on file. e. Refer Make Out-of-Sequence Offers Section of the Placement Activities Reference Guide for additional

    information. 4. Offer Statuses:

    a. Response Pending: An offer has been extended to the family and the family has not yet accepted or declined the offer. A family has two days, excluding weekends and holidays to accept or decline the offer or it will expire.

    b. Removed: An offer has been extended to the family but was removed due to an error, incorrect family type, etc. The request remains active on the waitlist.

    c. Declined: An offer was extended to the family and the family declined the offer. Unless they have declined to wait or DCN or wait for a full offer, the request is removed from the waitlist.

    d. Expired: An offer was extended to the family and the family did not respond to the offer within two days, excluding weekends. The request is removed from the waitlist.

    e. Wait for DCN: An offer was extended to the family for a start date that was before the DCN and the family declined the offer. The request remains on the waitlist until space becomes available after the DCN.

    f. Wait for Full Offer: An offer was extended to the family for some but not all of the care requested (e.g., just before school or just some weeks of camp) and the family declined the offer. The request remains active on the waitlist until an offer can be made for all parts of the request.

    g. Accepted: An offer was extended to the family and the family accepted the offer. The request is removed from the waitlist.

    h. Waiting to Be Completed: An offer was accepted offer and has not yet been completed by the program. Programs should complete offers once the child is enrolled in care or when the family decides not to move forward with enrollment.

    i. Complete – Enrolled: An offer was accepted and the program has indicated that the offer is complete because the child is enrolled in care.

    j. Complete – Did Not Start: An offer was accepted and the program has indicated that the offer is complete because the family decided not to enroll the child in care.

    https://www.mcccentral.com/wN3

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    GENERATING THE OFFER PROCESS REPORTS Follow the steps below to generate the Offer Process Report.

    1. Access the Offer Process Report and Children in the Offer Process Report from the Operational Reports accordion.

    2. Use the dropdown menus to Select Region, Installation and Program

    a. Branch will be pre-populated based on your area of oversight b. Selections must be made in sequential order. Once you make a selection, the options in the subsequent

    menus will update based on that selection

    3. Enter the desired date range. a. When evaluating criterion A.1.e.2 (Offers are made in MCC) select a one-month date range ending on today’s

    date.

    b. When evaluating criterion A.1.e.3 (Offers are made in sequence) select a six-month date range ending on today’s date.

    c. Use the same date range to generate the Offer Process Report and Children in the Offer Process Report. 4. Select the Generate Report button.

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    The screen shots below is an example portion of an Offer Process Report for a single program.

    When viewing the report:

    Summary information for all Care Types will be included the first table and information for each care type will be included in tables below.

    The report includes:

    All offers that are anywhere in the offer process during the selected period The total number of offers made with a breakdown of how many were full offers, partial offers, and whether the

    offer was made out of sequence The number of total offers that are pending a response, have been removed, declined, expired, accepted, or

    completed

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    The screen shot below is an example portion of a Children in the Offer Process Report for a single program, corresponding to the example Offer Process Report above.

    The report includes:

    The names of each child who is included in the Offer Process Report The status of each offer at the end of the reporting period The date each offer was made The offers that were made out of sequence (as noted by the * in the Offer Status column)

    USING THE OFFER PROCESS REPORTS The Program and Care Options is used to evaluate the first component under the criterion for Use of MilitaryChildCare.com (Criterion A.1.e). This criterion evaluates whether the DoD request for care and wait list management system, MilitaryChildCare.com (MCC), is utilized. The intent of this criterion is to ensure child care access for the DoD child development program system is efficiently and effectively managed.

    The Description, Method Guidance and Inspector Notes for each component are included here for easy reference. The Inspector Notes provide specific guidance about which MCC reports should be used to evaluate the components.

    A.1.e.2: Offers are made in MCC (CDC, SAC, 24/7 & FCC) 1. Description: All offers for care are made through MCC in accordance with the standard offer process. 2. Method Guidance: Review recent enrollment data and compare to offer data in MilitaryChildCare.com (MCC) to

    validate that currently enrolled children received an offer through MCC and the offer process is followed. 3. Inspector Notes: Review the program’s offer and enrollment information to identify children who received offers

    during the date range. Use the Offer Process Report to verify the number of offers made in MCC matches the number of offers made at the program. Use the Children with Offer Process Report to verify the names of children with offers in MCC match the names of children who received offers at the program. If children have been enrolled who did not receive an offer for care in MCC, ask the Mgt. team about these offers and review any supporting documentation. Review the Offer Process Report to verify that all offers are accepted and declined through the

  • Use of MCC for Inspections

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    system, and declined spaces are reoffered within 24 hours. Ensure offers are completed and the enrollment data is correct.

    4. Additional Notes: The Children in the Offer Process Report includes all children with offers in process during the reporting period, which may include offers that were made prior to the reporting period. Use the Offer Date to identify the offers made during the reporting period.

    A.1.e.3: Offers are made in sequence order (CDC, SAC, 24/7 & FCC) 1. Description: Offers are made in sequence order, in accordance with the DoD priority system 2. Method Guidance: Review offer data using the Offer Process Report from MilitaryChildCare.com (MCC) to

    determine if offers are made in sequence order and the DoD priorities for care are followed. 3. Inspector Notes: Review the program's offer data using the “Out of Sequence Offers” column of the Offer Process

    Report from MilitaryChildCare.com (MCC) to determine if offers are made in sequence order in accordance with required DoD priorities. If no out of sequence offers were made during the reporting period, no further action is needed. If there were offers made out of order, use the Children in the Offer Process Report to determine the children who received the out of sequence offers. Review enrollment data to confirm the out of sequence offers include documentation of command authorization. If offers were made out of sequence and command authorization was not obtained, ask the Mgt. team about the offers and review any supporting documentation.

    4. Additional Notes: The Children in the Offer Process Report includes all children with offers in process during the reporting period, which may include offers that were made prior to the reporting period. Use the Offer Date to identify the out of sequence offers made during the reporting period. Out of sequence offers will have an asterisk in the Offer Status column.

    Use of MilitaryChildCare.com (MCC) for InspectionsMCC Related Inspection Item SummaryMCC Report SummaryImmediate and Unmet Need ReportsGenerating the Immediate Need and unmet need ReportsUsing The Immediate Need ReportUsing the Unmet Need Report

    Waitlist Metric ReportGenerating the Waitlist Metric ReportUsing the waitlist Metric ReportA.1.d.1 Vacancies are Filled (CDC, SAC, 24/7 & FCC)A.1.d.3: Utilization Focused on Full Day Care: (CDC, SAC & 24/7)A.1.d.4: Space Utilization Efficiently Managed (CDC, SAC & 24/7)

    Program and Care Option ReportGenerating the Program and Care Option ReportUsing The Program and Care Option ReportA.1.e.1: Care options are in MCC (CDC, SAC, 24/7 & FCC)

    Offer Process ReportsGenerating The Offer Process ReportsUsing the Offer Process ReportsA.1.e.2: Offers are made in MCC (CDC, SAC, 24/7 & FCC)A.1.e.3: Offers are made in sequence order (CDC, SAC, 24/7 & FCC)