use cases of rpa in the healthcare industry
DESCRIPTION
Healthcare providers across the globe face challenges in managing and processing information that is spread across disparate systems. Further, these systems could either be internal or external to their organization. These disparate systems include Clinical Apps, Lab Information Systems, Insurance, and Third-Party Portals, ERP Systems, HR Systems. Integrating data across such systems would be challenging and consumes manual labor and efforts. RPA has the ability to connect to them, collect information, and integrate the content seamlessly. RPA can work complementary to existing systems and processes, enabling organizations to address gaps in existing processes where work is still done manually. There are many applications of RPA that can help Healthcare organizations improve operational efficiency by reducing cost and time.TRANSCRIPT
PresentationOverviewTODAY'S DISCUSSION
Patient Registration & AppointmentSchedulingAppointment SchedulingAccount & Claim SettlementProcessesDoctor CredentialingRegulatory Compliance Processes
Healthcare organizations must collectpersonal information, diagnosticreports, and insurance details duringthe registration process. Schedulingappointments based on patient’s datacan be a laborious process as it needsto rely on doctors’ schedules andavailability.
P A T I E N T R E G I S T R A T I O N& A P P O I N T M E N T
S C H E D U L I N G
IntelliBuddies Buddies canautomate patient datacollection and processing. Itcan then optimally scheduleand track patientappointments according todiagnosis, location, patientpreferences.
Healthcare organizations must collectpersonal information, diagnosticreports, and insurance details duringthe registration process. Schedulingappointments based on patient’s datacan be a laborious process since itrelies on doctors’ schedules andavailability.
A P P O I N T M E N T S C H E D U L I N G
IntelliBuddies Buddies canautomate patient data collection
and processing. It can thenoptimally schedule and track
patient appointments accordingto diagnosis, location, patient
preferences.
Account & Claim Settlement ProcessesHealthcare organizations must monitor,calculate, and evaluate bills accumulatedduring the diagnosis and treatment of everypatient. Manual processing of such data can betime-consuming and error-prone.Furthermore, maintaining records of severallab tests, doctor fees, room costs, and otherfacilities is essential for accurate calculation. Incases wherein claims made to Insurancecompanies, an extra process of checking theeligibility, initiating the claim, and tracking thesame can be automated.
IntelliBuddies Buddies can help inaccurate calculation consideringall categories of records andnotifies patients of their billingdetails in real-time and receivepayments. Hence, leveragingautomation using IntelliBuddiescan effortlessly speed up accountsettlements in Healthcareorganizations.
Doctor CredentialingThe Credentialing process of doctors iscrucial to the Healthcare business. Itinvolves collecting and processing ofsensitive information about a doctor. Theprocess checks and reviews various externalsources and websites to verify the license,insurance, education, certificates,professional records, and other documents.This could be easily achieved by usingIntelliBuddies Buddies which come withautomated crawling and scrapingcapabilities.
Healthcare organizations deal with a lotof report submissions to state, federal,and other independent agenciesdepending upon the governmentregulations. These report submissions arerepetitive and need to happen on aperiodical basis. IntelliBuddies Buddiescan help automate these processes bymaking them simple, efficient, and error-free.
Regulatory Compliance Processes
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