uscschool of ctin404 units: 2 cinematic arts interactive media...
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USCSchool of Cinematic Arts
Interactive Media and Games
CTIN404Units:2Spring2015—Mondays—6:00-7:50pm
Location:SCIL114
Instructor:HeatherDesurvireOffice:[email protected]:ArrangeduponrequestContactInfo: [email protected],+13104634603
StudentAssistant:CooperSurrettOffice:[email protected]:ArrangeduponrequestContactInfo:[email protected]+1678-517-4200
ITHelp:InteractiveMediaandGamesDeptforLabrelatedissues.
SyllabusforCOURSE-ID,Page2of5
CourseDescriptionTheemergingfieldofgameuserresearchandplayerexperienceinsighthasbecomeanimportantandnecessarypartofgamedesign.GameUserResearchdrawsonthedisciplinesofcognitivepsychology,human-computerinterfacedesign,gamedesign,communications,filmstudies,education,learningandvisualdesign.Asgamesbecomemoresophisticatedintheirvisualandinteractivedesign,featuresandculturalimpact,thestudyofhowweinteractandunderstandthembecomesanessentialaspectofourmedialiteracy.Thiscourseaddressesconcepts,principles,andmethodsofusabilityandplayabilityassessmentforgames.Theemphasiswillbeonunderstandingthehuman-playerrelatedinteractionsurroundinggameinterfaces,gameplay,mechanics,immersion,amongotherelements,andtranslatingthemintodesignrecommendations.Thisunderstandingisderivedviaseveralmethodsincludinggameheuristicsandthescientificmethodforthesocialsciences.Theclasswillalsoaddressthedevelopmentofgamesasbothaculturalandaestheticpractice.
• Ahandsonexperienceoflearningprinciplesofplayerexperienceü Learnhowtocreateandevaluateagameforbarrierstooptimalplayerexperienceü Learnhowtoplanandcreateaplaytestingandusertesting,interview,reportandpresentü Industryready,learnindustrystandardmethodsanddiplomacyü Guestspeakersshowcasestudiesusingmethodsyouarelearningü Labtouroflocalgamecompany
• Takeawaysü Arsenalofgameresearchmethodsyoucandoü Knowledgeofplayerexperienceprinciplesgivingyouinsightofwhatmakesagamegoodor
not,andalanguageforcommunicatingwithmembersofagameteamTheclasswillbepartlecture,partdiscussion,experientiallearning,andteambasedworkshopswithdirectcollaborationwiththeCTIN484IntermediateGameDesigncourse;alargepartoftheclasswillbefocusedonproblemsolving,identifyingoptimal/poorplayerexperiences,whileexploringthereasoningbehindtheseexperiences.Principlesandconceptsofoptimalplayerexperience,enhancingplayerexperiencesaswellasanoverviewofgameuserresearchmethodswillbethemajorbasisoftheclass.Theclasswillinclude:identifyinganddescribingplayerneedsincombinationwiththegames’goals;user-centereddesign;userevaluationofinteractivemedia,andgamedesignwiththeplayerinmind.Studentsformteamsontheirown,oftwoorthreestudents,withinthefirstweeksofclass.Thosewhodonotfindtheirownpartnerswillbeassignedonebytheinstructor.Youareencouragedtolookoutsideofexistingfriendshipstofindteammateswhoseskillscounterbalanceyourown.Onweek4,studentsareresponsibleforteamingwithagamedesignteamfromtheIntermediateGameDesigncourse(CTIN484/489).Theirgameconceptswillbeavailableonlineandpresentedinclassforstudentstochoose.Agoodgradeispossiblebutnotguaranteed,andwillonlyoccurwithregular,consistentandtimelyattendance,activeparticipation,aswellasthoughtfullyandintelligentlycompletingassignmentsandontime.InstructorBio:HeatherDesurvire,President/FounderofUserBehavioristicsResearch,Inc.isoneoftheforemostspecialistsofUsabilityandPlayabilitywhosepublishedworkonusability/playabilitymethodologyhasbeenusedtosetstandardsforusabilityandgametestingnowperformedinmanygamestudiossuchasEA,DisneyandBlizzard.Asapractitioner,herclientsincludemanyofthetopgamepublishersanddesignstudiosandinteractivemediacompanies,suchasDisney,Sega,LucasArts,THQ,
SyllabusforCOURSE-ID,Page3of5
Blizzard,Spinmaster,ElectronicArts,SonyOnline,BWin,CreativeAssembly,Yahoo,UnitedAirlines,MySpace,Fandango.com,theUSgovernment,andmanymore.SherecentlyworkedonDreamWeddings.com,BingoBlitzfromCaesarsInteractive,andSpinMaster’sBricks.Sheisaskedtospeakatprofessionalconferences,suchasGDC,UPA,andACM-CHI,aswellashaspresentedworkshopsformanygamedesignstudiosanddesignerstoassisttheminmakingbettergames,suchas,LucasArts,UbiSoft,CreativeAssembly,andIGT.ShealsoworkswithaproductivitycompanytocreateasystemofGamificationtomakeworkmoreenjoyable,productive,andaddlevity.Amulitutideofgamesandentertainmentsitesonallplatforms,havebenefitedfromMs.Desurvire’swealthofknowledgeandexperience.Herlatestworkispresentedinthebook“EvaluatingUserExperienceinGames:ConceptsandMethods”,publishedbySpringer.SheisfoundingandboardmemberofGDC/IGDASpecialinterestgroup,andoftheSIG-GameUserResearch(GUR).Shehasco-chairedtheGDC/IGDAGURSummitin2011,andcontinuestoworkwithorganizersoftheseSummits.Sheco-createdtheGameUserResearchworkshopatCHI2012,andFDG2012,whichisnowastapleoftheconferences;sheiscurrentlyco-chairoftheACMCHI2014-2015fortheGameCommunityworkingwithNortheastern’sgamedepartmenthead.
LearningObjectivesTheclasscoversanoverviewofuserresearchdesign,settingupandconductingusertests,andhowtoproviderecommendationsforpositivelyaffectingthegamedesign.Studentswillbeexposedtotheindustrystandardusabilityassessmentmethods,includingHeuristicEvaluation,andtheThinkAloudlaboratorymethod.Theclassincludesguestlecturerscurrentlyinthefieldofgamedevelopmentandplayabilityresearch.Theteamcomponentoftheclassincludespartneringwithclassmates,andcollaboratingwiththeIntermediateGameDesignandDevelopmentcoursegamedesignteams(CTIN484/489).Studentsin404areexpectedtoactivelyparticipateinallcritiquesessions,givingpositiveandcriticalfeedbacktothegamespresented,aswellasstudents’assessmentexercises.Theassignmentsmainlyfocusontheteamprojectassociatedwiththeplayerresearchandreadings.TheMidtermisbasedonthereadings,andthefinalbasedonaPresentationofthetwoiterationsoftheplayerresearchperformedonthegameassociatedwiththe484course,andhowtheirresearcheffectedthegamedesign.Forthisteamcomponentofthecourse,studentswilllearntoworkingroupenvironmentswherethegoalofeachmembermayormaynotbethesame.Diplomacyandcommunicationtechniquesaretaughttoassistintheseendeavors.
RecommendedPreparation:Statistics
CourseNotesStudentswill be using the departments’ game usability laboratory, located in the same building as thecourse.Theywillbeexpectedtolearntouseandadministerthelaboratoryandequipmentviatheclasslabtourandinstructionmanual(availableonline).RequiredReadingsandSupplementaryMaterials1.[HOUT]HandbookofUsabilityTesting:HowtoPlan,Design,andConductEffectiveTests,SecondEdition;Rubin,Jeffrey,WileyPress,2008(AvailableonAmazon.com,and“should”beatthebookstore)2.Assignments(HandoutsandReadings)allonWebsitehttp://uscgameresearch.weebly.com
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RecommendedReading:• ThePsychologyofEverydayThings;Norman,Donald,BasicBooks,• UsabilityEngineering;Nielsen,Jakob,MorganKaufmann,1994.• WhatVideoGamesHavetoTeachusaboutLearningandLiteracy;Gee,JamesPaul,Macmillan,
2004.• GameUsability:AdvicefromtheExpertsForAdvancingThePlayerExperience(2008),Isbister&
Schaffer(eds.),MorganKaufmann• EvaluatingUserExperienceinGames:ConceptsandMethods”,(Human-ComputerInteraction
Series)(9781848829626),(2010),ReginaBernhaupt,(ed.),Springer.2010and2ndedition2012.• QuantifyingtheUserExperience:PracticalStatisticsforUserResearch.JeffSauroandJamesR.
Lewis.• http://www.usability.gov/
• http://www2.gov.bc.ca/gov/topic.page?id=157D6555F8744850A439544F41727402
DescriptionandAssessmentofAssignmentsParticipation&Attendance:Studentsareexpectedtoparticipateactivelyinboththegivingandreceivingoffeedback/informationinclass.Therewillbemanyopportunitiestoparticipateandinteractinclass.Thisisacrucialpartofthecourse,thatincludesexperimentingwithideas,concepts,analyses,andexperientiallearning.Baseyourevaluationsonprinciplesandconceptsofplayerexperienceandgamedesignwhereverpossibleandthiswillresultinabettergrade.Youwillbeevaluatedandgradeduponyouruseofthese.TeamsandIndividualAssignments:Allassignmentswillbeturnedinasseparateindividualreports,evenwhenyouareworkinginteams.Eachmemberoftheteamwillprovideaseparatereport/presentationforgrading.Handouts:Handoutsareavailableongoogleandthecoursewebsite.TherearetimestheSAprintsthemoutforyourconvenience,however,ItisyourresponsibilitytofindtheHandoutsonline.WeeklyAssignmentsandQuizzes:Therearefrom4to6assignmentsand/orquizzesgivenduringsemester.Eachofthemareofequalweighttowardyourassignmentgrade.FirstIterationUsabilityStudyandReport:ThegradeforyourUserResearch#1istheaveragegradeyougetfromyourfirsttestplan,screener,andtestreportSecondIterationUsabilityStudyandReport:ThegradeforyourUserResearch#2istheaveragegradeyougetfromyoursecondtestplan,screener,andtestreport.FinalPresentation:TheFinalpresentationgradeisbasedonyourpowerpointpresentationofyourtwouserresearchsessions,includingvideoofbothresearchiterations.Howyourresearcheffectedthegamedesign.
Lab• ExpectationofClass#1,youareexpectedtopairupwithapartnerinclasstohelpeachofyouwith
someofthelogisticsinvolvedwithusertestingforthesemester.o Pleaseberesponsibleforgettingtheircellandemailinformation.o IfyouarenotinattendanceatClass#1,apartnerwillbeassignedtoyou.
• TherearespecificUsabilityLabpoliciesthatUSCIMDisenforcing.Besuretoreadthehandoutthatlistswhatallstudentsinthisclassarerequiredwheninlab.
Collaboration• Itisvitalthatthroughoutthecourse,youcontactyourgamedesignerpartnersfrom484andyour404
courseusabilitypartnersalwaysbyphone.o Thisisnottomakethingsmoredifficult,buttoestablishrelationshipswithyourdesigners,
andusabilitypartnersandmimictheteamenvironmentsyouwillfindoutintheworld.o Collaborationrequirestimespentwiththeperson,voiceissecondtobeinginperson.Having
thatmoreintimatecontactinpersonwillavoidanyconfusions,andmisconnections.Wefinditvitaltodevelopingagoodrelationshipstousethephone,ratherthanemailortext.Pleasefollowthis,asitispartofyourrequirementinclass.Ofcourse,usecommonsense,sinceusingtextandemailforlocationanddocumentsendingmakesense.
GradingBreakdownHowwillstudentsbegradedoverall,includingtheassignmentsdetailedabove.Participationshouldbenomorethan20%,unlessjustifiedforahigheramount.Allmusttotal100%.
Assignment) Points %)of)GradeParticipation 20 20Weekly1Assignments1and1Quizzes 20 201st1Iteration1User1Research 20 202nd1Iteration1User1Research 20 20Final1Presentation 20 20
TOTAL 100 100 AssignmentSubmissionPolicy
• UploadallassignmentstoGoogledocs---BesuretosharetheassignmentwiththeHeatherDesurvireandtheStudentAssistant[SeetopofSyllabusforourGoogleDocemails)
• Nametheassignmentsasfollows,e.g.,<assignmenttype><yourname>.doc
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AssessmentAssignmentsandExercises:• Readingsassignedondayofclass,areduedayofclass.• WrittenAssignmentsaredueontheSaturdayat6pm;thatis,theSaturdaybeforenextMonday’s
class;unlessotherwiseexplicitlystatedbytheinstructor.Therearenoexcusedlateassignments.Ifyouhavetomissaclass,gettheassignmentfromaclassbuddy.
• LateWork:Ifyoumustmissaclass,youarestillresponsibleforturninginyourassignmentontime(SeeTable1below)
• Weoftendiscusscompletedassignmentsinclass.Beprepared.• Assignmentsturnedinlatewillbegradedasfollows:
Table1.AssignmentGrading
Time Consequence1. OnTime
NormalGrade
2. OneminutetotwodayslateSubtract25points;1⁄4grade
3. Twodays+oneminutetooneweeklate Subtract50points;1⁄2grade
4. Oneweek+oneminutetotwoweekslate Subtract1.o,onefullgrade
5. Morethan2weekslateNocredit–assignmentisgivena0
AdditionalPoliciesNoCellZone• CellPhonesandelectronicdevicesmustbeturnedoff/vibrate.Therewillbenotoleranceofstudents
usingtheircellphonesorelectronicdevicesinclassorleavingclasstemporarilytousetheirphones.Itwillbeconsideredaclassmissed,andthestudentwillbeaskedtoleaveforthatday.Theonlyexceptionisifweusethedeviceforclassroomdemonstrationpurposes.
NoLaptopsDuringClass• Youmaynotuseyourlaptopduringclassfornotetaking,Internetuse,orthelike.Thisistoavoid
distractionandforstudentstoremaininteractiveandpresentwiththeclassitself,ratherthanfocusedontheirdevices.Youmaytakehandwrittennotes.Theonlyexceptionsforusingelectronicdevicesinclass,iswhenwearedoingonlineinvestigations,presentations,gameplay,andonthewebsite/googledocsasprescribedbytheinstructor.
Communication• “Arrangementswithme”,whatdoesthatmean?Thismeansanagreementwithme,eitherverballyor
throughemail.o Leavingmeamessageorwritinganemailinformingmeofyoursituationdoesnotcountasan
arrangement.YouandImustactuallyexchangeinformationforthearrangementtobeapproved.• Ifyouwishtocommunicatewithmethroughe-mailorvoicemail,pleaseallow24-48hoursfora
response:Iwillprobablygetbacktoyousoonerthanthat,butitisnotalwayspossible.
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SavingWork• Pleasekeepduplicatecopiesofyourwork,whetheronanotherelectronicdevice,onthecloud,or
paper.ThoughImaysympathizewithstoriesofspontaneouslyerasingdisksandviruses,Iwillnonethelessexpectyoutobeabletoturnyourworkontime(seeTable1).
Changes• Theremaybechanges,additions,orsubstitutionsofassignments/topicsasappropriatetoourwork
andpaceasaclass.MissinganAssignmentDeadline,Incompletes:• Theonlyacceptableexcusesformissinganassignmentdeadlineortakinganincompleteinthecourse
arepersonalillnessorafamilyemergency.AcceptablefamilyemergenciesandillnessisonlyaccordingtotheInteractiveMediaandGamesDivisionHandbook.
• Studentsmustinformtheprofessorbeforetheassignmentduedateandpresentverifiableevidenceinorderforamake-uptobescheduled.
• Studentswhochoosetonotcompleteassignmentswillbeaskedtowithdrawfromclass.• Studentswhowishtotakeincompletesmustalsopresentdocumentationoftheproblemtothe
instructororstudentassistantbeforefinalgradesaredue.
AttendancePolicy:TheseguidelinesarefromtheInteractiveMediaDivisionandGameshandbookregardingabsencesandgradingandapplytoallstudents.
• Punctualattendanceatallclassesismandatory.• Studentsarrivinglateorleavingearlywillbemarkedabsentfromclass.• Latenessisdefinedas5minutespastthebeginningofclass.Itissuggestedyouarriveearlyin
ordertoavoidbeingmarkedabsent.GuidelinesforAbsencesaffectinggrading
• Twounexcusedabsences:lowersyouwholegradefortheclass,1.0fullgradepoint.• Threeunexcusedabsences:lowersyourwholegradefortheclass,1.5fullgradepoints.• Fourormoreunexcusedabsences:requesttowithdrawfromcourse(instructor’sdiscretion).
UniversityMandatedExcusedabsencesare:
• Illness(withadoctor’sverification)• Familyorpersonalemergency(withverification)• Nootherexcuseswillbeaccepted.Imeanandrepeat:thereareNOotherexcusedabsences.
StatementonAcademicConductandSupportSystems
AcademicConductPlagiarism–presentingsomeoneelse’s ideasasyourown,eitherverbatimorrecast inyourownwords–isaseriousacademicoffensewithseriousconsequences.Pleasefamiliarizeyourselfwiththe discussion of plagiarism in SCampus in Section 11, Behavior Violating UniversityStandardshttps://scampus.usc.edu/1100-behavior-violating-university-standards-and-appropriate-sanctions/. Other forms of academic dishonesty are equally unacceptable. See additionalinformation in SCampus and university policies on scientific misconduct,http://policy.usc.edu/scientific-misconduct/.
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Discrimination, sexual assault, and harassment are not tolerated by the university. You areencouragedtoreportanyincidentstotheOfficeofEquityandDiversityhttp://equity.usc.edu/orto the Department of Public Safety http://capsnet.usc.edu/department/department-public-safety/online-forms/contact-us.This is important for thesafetywholeUSCcommunity.Anothermemberoftheuniversitycommunity–suchasafriend,classmate,advisor,orfacultymember–canhelpinitiatethereport,orcaninitiatethereportonbehalfofanotherperson.TheCenterforWomen andMen http://www.usc.edu/student-affairs/cwm/ provides 24/7 confidential support,and the sexual assault resource center webpage [email protected] describes reporting options andotherresources.SupportSystemsA number of USC’s schools provide support for students who need help with scholarlywriting. Check with your advisor or program staff to find out more. Students whose primarylanguage is not English should check with the American Language Institutehttp://dornsife.usc.edu/ali, which sponsors courses and workshops specifically for internationalgraduate students. The Office of Disability Services and Programshttp://sait.usc.edu/academicsupport/centerprograms/dsp/home_index.htmlprovides certificationfor students with disabilities and helps arrange the relevant accommodations. If anofficially declared emergency makes travel to campus infeasible, USC Emergency Informationhttp://emergency.usc.edu/will provide safety and other updates, including ways in whichinstructionwillbecontinuedbymeansofblackboard,teleconferencing,andothertechnology.
SyllabusCourseSchedule:AWeeklyBreakdown
GameResearch(PlayerExperienceInsights)CTIN404,Spring404,SCIL1146:00-7:50http://uscgameresearch.userbehavioristics.com
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