usage of internet by cyprus households & individuals 2011

8/3/2019 USAGE OF INTERNET BY CYPRUS HOUSEHOLDS & INDIVIDUALS 2011

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STATISTICAL SERVICE OF CYPRUS

INFORMATION AND COMMUNICATIONTECHNOLOGIES (ICT) USAGE SURVEY IN

HOUSEHOLDS AND BY INDIVIDUALS

2011SUMMARY RESULTS

Nicosia, November 2011


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PREFACE

This report presents the results of the survey ICT Usage in Households and by Individuals 2010.

The aim of the annual survey is to collect data on the access of households to selected

Information and Communication Technologies (ICT), on the usage of computers and the Internet,

activities on the Internet and Internet commerce.

The survey, which is cofunded by the European Community, conforms to the regulation (EC)

No. 808/2004 of the European Parliament and of the Council of 21 April 2004 concerningCommunity statistics on the information society. The objective of this Regulation is to establish

a common framework for the systematic production of Community statistics on the information

society.

The report was prepared by Ms. Ch. Charalambous, under the supervision of Mr. C. Diamantides,

Senior Statistics Officer, Head of the Statistical Dissemination and ICT Surveys Section.

G. Chr. Georgiou

DirectorStatistical Service

November 2011


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ICT11_HH CY-Summary Results 1

. SURVEY METHODOLOGY

The survey covers households with at least one member aged 1674 (inclusive) and individualsaged 1674 (inclusive).

The sampling frame used for the selection of the sample was the Population Census 2001

Register. In addition, the newly constructed housing units since 2001 were also included in theframe. A list of domestic consumers was obtained by the Electricity Authority of Cyprus (EAC).

The sampling frame was stratified into urban and rural strata by district.

The selection in the urban areas was done by using simple systematic random sampling. A

random start was selected, and by using the sampling interval N/n, the households for each

district (urban areas) were selected.

The selection in rural areas was conducted in two stages: the villages of each district were the

Primary Sampling Units and the households the Ultimate Sampling Units. The sample of the

villages was drawn with Probability proportional to size (p.p.s.), the latter being determined fromthe number of individuals. Then in each selected village, 20 households were selected. In the

cases of very small villages (less than 20 households), the villages were combined.

All individuals, aged 16-74, within each sampled household were selected.


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B. MAIN FINDINGS

HOUSEHOLDS

The percentage of households with access to a computer is continuously increasing. Almost two

thirds of the households in Cyprus (63,9%) had access to a computer, either desktop, portable orhandheld computer, in 2011. In particular, 33,6% of households had access to a desktop, 55,5%

to a portable and 3,6% to a handheld computer. It is worth mentioning that 25,2% of households

in Cyprus had access to both a desktop and a portable computer.

46.452.0 53.1

56.361.2 60.5

63.9

43.247.0 45.3 43.8

41.637.0

33.6

12.117.9 20.1

29.7

40.9

48.3

55.5

2.3 2.5 2.0 1.8 2.5 2.43.6

0

20

40

60

80

2005 2006 2007 2008 2009 2010 2011

%

Computer at home

Personal Computer Desktop computer

Laptop computer Handheld computer

When looking at the access to a computer (desktop, laptop or palmtop) at home with respect tohousehold composition we see that there was a gap between households with and without

dependent children. A computer was found in 90,3% of households with dependent children. In

households where there were no dependent children the same percentage was only 52,1%.

42.8

71.6

30.5

88.083.6

95.3

52.1

90.3

0

20

40

60

80

100

1 adult 1 adult

with dep.

child

2 a dults 2 a dults

with dep.

child

3 or more

adults

3 or more

adults with

dep. child

without

dep. child

with dep.

child

%

Computer at home, by household composition


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Internet access in households is increasing in Cyprus year by year. In the first quarter of 2011,

the Internet was accessed at least once in 57,4% of the households. The same percentage was

53,7%, 52,8%, 42,9%, 38,9%, 36,7% and 31,7% for the first quarter of 2010, 2009, 2008, 2007,2006 and 2005 respectively.

31.7

36.7

38.9

42.9

52.8

53.7

57.4

68.2

63.1

61.1

57.1

47.2

46.1

42.6

0.1

0.2

0.0

0.0

0.0

0.2

0.0

0% 20% 40% 60% 80% 100%

2005

2006

2007

2008

2009

2010

2011

Households with Internet Access

Yes

No

Dont know

There was a significant increase in broadband connections and a simultaneous decrease innarrowband connections (Modem, ISDN) over the last years. While before 2007 the most

common types for Internet access was the Modem or ISDN, in 2007 DSL became the connection

used by more than half (51,2%) of the households that had Internet access from home, whereas

the same percentage dropped to 48,4% for Modem or ISDN connections. In 2008, 2009, 2010and 2011 the trend continued. 86,6% of the households with Internet access had a DSL

connection, while the percentage of those having a Modem or ISDN connection dropped to 3,5%

in 2011. There was also a significant increase in connections with mobile phone over

narrowband (10,2%), and a simultaneous increase in other broadband connections (18,4%).

86.9

65.3

48.4

22.6

10.5

5.9 3.5

14.2

33.0

51.2

76.2

88.1 91.286.6

0.0 1.3 1.9 4.1 4.6 4.7

18.4

11.9 12.411.7

9.48.3

7.410.2

2005 2006 2007 2008 2009 2010 2011

%onhouseholds

withInternetaccess

Types of Internet Access

Modem or ISDN DSL

Other broadband connection Mobile phone over narrowband


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The main reason why households did not have access to the Internet at home in 2011 was

because people in those households do not have the skill to use the Internet (63,9% of the

households that did not have access to the Internet at home). The second reason mentioned byhouseholds for not having access to the Internet at home was that people in the household do not

need the Internet (45,4%). 23,4% and 23,1% of the households do not have access to the Internet

because access cost and equipment cost are too high, respectively.

0.8

1.1

2.9

4.8

14.4

23.1

23.4

45.4

63.9

0 10 20 30 40 50 60 70

Broadba nd internet not availab le in the area

Physical disability

Other

Privacy or security concerns

Have access to Internet elsewhere

Access cost too high

Equipment costs too high

Don't need Internet

Lack of skills

% on households without

access to the Internet at hom e

Reasons for not access to the Internet at home


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INDIVIDUALS

Computer Usage

Among Cypriots, 16 74 years old, 62,3% has used a computer at some point of time. 59,5%used a computer during the first quarter of 2011.

Almost all of the people that were using a computer during the first quarter of 2011, they were

using it at least once a week (56,8% of total population 1674 years old). 59,9% of Cypriot men(16 74 years old) used a computer frequently (i.e. at least once a week), whereas the same

percentage for women was 53,9%. Age and education level also seem to be important factors on

how often a person was using a computer. Younger and high educated persons were using

computers more frequently. The percentage of frequent computer users was decreasing with ageand increasing with education level.

56.8 59.953.9

93.4

76.6

62.6

42.8

27.0

8.2

26.3

60.0

85.8

0

20

40

60

80

100

%

Computers: Frequent Users

Gender Age Education

Most Recent Computer Usage


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Internet Usage

56,9% of the population under study had accessed the Internet in the first quarter of 2011. 40,7%

said that they had never used the Internet. 2,4% of Cypriots 1674 years old said that they had

used the Internet, but not during the first quarter of 2011.

Compared to previous years the percentage of persons 16 74 years old that were using acomputer or the Internet increased significantly in 2011. On the graph below we can see that

there is an increasing trend in both percentages in the last years. At the same time the difference

between the percentage of computer users and Internet users is slowly decreasing.

42.0 40.944.1

47.0 47.253.4 56.6

59.5

31.9 31.133.8

38.1 38.8

47.952.2 56.9

10.1 9.9 10.3 8.9 8.45.5 4.4 2.6

0

10

20

30

40

50

60

70

2004 2005 2006 2007 2008 2009 2010 2011

%

Computer and Internet Usage

during the first quarter of the year

Computer Internet difference

Most Recent Internet Usage


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As far as how often people in Cyprus use the Internet, we see that 57,7% of Cypriots (16 74)

were using the Internet at least once a week. Similar to the frequency of using a computer, the

frequency of accessing the Internet was affected by the gender, age and education level of aperson. As age increased, the percentage of persons frequently using the Internet decreased.

Starting from 94,7% for the 1624 age group it gradually went down to 7,8% for the 65 74

age group.The fact that the confidence intervals (shown on the graph) for the different age group

percentages of frequent Internet users are not overlapping proves that there was indeed adifference between the age groups.The same happened for the three education level categories,

where as expected, high educated persons used the Internet more frequently than persons with

lower education. Proportionally there were more male frequent users than female, withpercentages 61,2% and 54,3% respectively. The non-overlapping confidence intervals were

strong evidence that this difference between males and females was statistically significant.

57.7

61.2

54.3

94.7

79.7

63.3

43.5

25.2

7.8

28.1

59.6

87.3

99.5

65.0

60.2

22.4

0 10 20 30 40 50 60 70 80 90 100

Total

Males

Females

16 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 - 74

Low

Medium

High

Students

Employees

Unemployeed

Retired/Inactive

%

Internet: Frequent Users

Gender

Age

Education

Occupation


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When looking at males and females broken down by age, we see a completely different picture

for people of younger age. The 95% confidence intervals are not overlapping for males and

females for all age groups. Proportionally there were more male frequent users than female inpersons over 25 years old. However, for males and females 16 24 years of age the females have

a slightly larger percentage than males. This difference might be due to the fact that military

service is compulsory for males after secondary education, i.e. at the age of 18.

92.0

91.9

61.1

55.9

21.7

11.7

0 20 40 60 80 100

Male

Female

Male

Female

Male

Female

16-24

25-54

55-74

%

Internet: Frequent Users

By Gender and Age group

The most popular Internet activity among Cypriots was Finding Information about Goods or

Services, followed byReading/downloading online newspapers/magazines (84,9% and 63,8% of

Internet users respectively).

2.6

3.3

3.5

6.1

11.6

12.3

27.1

35.6

35.8

49.4

52.2

53.7

55.3

58.9

63.8

84.9

0 20 40 60 80 100

Selling of goods or services

Taking pa rt in on line consultations or voting to def ine

Doing an online course

Participa ting in p rofessiona l networks

Reading and posting opinions on civic or political issues

Looking for a job / job a pplication

Informa tion on education / course offers

Downloa ding softwa re

Internet Banking

Seeking health-related information

Telephoning over the Internet / video calls

Consulting Wikis

Using services related to travel and accommodation

Participating in social networks

Reading/downloading online newspapers/magazines

Finding information about goods and services

% on Internet users

Internet Activities


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e-Government

Compared to previous years the percentage of persons 16 74 years old that were using theInternet for interaction with public authorities increased significantly in 2011. As we can see

from the graph below, 27,9% of the Cypriots aged 16 - 74 used the Internet for obtaining

information from public authorities websites while 21,3% has downloaded official forms and

13,5% has sent filled in forms.

8.3

11.412.7

19.9

15.8

22.021.8

29.2

7.9

10.9

12.018.4

14.9

21.120.6

27.9

2.94.8

7.7

13.0

10.2

15.5

15.0

21.3

1.2 1.73.4

9.6

6.1

9.7

9.4

13.5

0

10

20

30

2004 2005 2006 2007 2008 2009 2010 2011

%

e-Government

Any interaction via Internet

Obtaining information from public authorities' web sites

Downloading official forms

Sending filled in forms

e-Commerce

The percentage of individuals making online orders increase to 15,7% in 2011 from 14,1% in

2010.

2.73.9 5.0

7.8 6.8

13.014.1

15.7

0

5

10

15

20

2004 2005 2006 2007 2008 2009 2010 2011

%

Persons who bought or ordered of goods or services for private use over

the Internet during the first quarter of the year


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Approximately half of the people ordered over the Internet order other travel arrangements in

the last 12 months. 44,7% of Cypriots who ordered goods or services over the Internet in the last

12 months, ordered clothes and sports good. Third in Cypriots preferences came the category of

holiday accommodation with percentage 37,0%.

1.5

3.1

4.4

5.6

6.1

6.5

6.8

7.1

8.5

8.7

10.3

16.3

16.3

19.2

37.0

44.7

47.3

0 10 20 30 40 50 60

Food/groceries

Medicine

Shares purchases/Financial

e-learning ma terial

Other computer software and upgrades

Telecommunication services

Household goods

Video gam es software and upgrades

Tickets for events

Films/music

Other

Computer ha rdware

Books/magazines/newspapers

Electronic equipment

Holiday accommodation

Clothes, sports goods

Other travel arrangements

% on persons that made orders: 04/10 - 03/11

e-Commerce

Goods and Services ordered over the Internet

Among the people that bought or ordered goods or services for private use in the period April2010 - March 2011 a significant percentage of 85,1% prefer sellers from other EU countries

while only 16,3% bought or ordered from sellers in Cyprus.

16.3

85.1

38.1

1.90

25

50

75

100

Cyprus Other EU

countries

Rest of the world Unknown%onpersonsthatmadeo

rders:

04/10-03/11

Country of origin of sellers from whom goods or services were

bought or ordered


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e-Skills

40,2% of persons 16 -74 years old that has used a computer in anytime, has attended a training

course within the last three years while a percentage of 21,0% have never taken one.

The most frequent reason for not taking a training course in the last three years is because theyfeel confident about their computer skills and thus there is no need of taking a course (51,3%).

33,4% of the persons that do not attend a training course said that they engaged in self study or

assistance from other. Third in row reason is the lack of time with percentage of 15,2%.

0.4

5.6

6.9

13.0

15.2

33.4

51.3

0 10 20 30 40 50 60

No suitable offer on content ava ilable

Course costs

No need to ta ke one because I rarely use computer

None of the a bove

Lack of time

Engagement in self-study or assistance from other

No need to take one because my computer skills

are suff icient

% on persons that do not ta king a course in the last three yea rs

e-Skills

Reasons for not taking a course in the last 3 years

Training course on any computer aspect


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The most popular computer activity among Cypriots using a computer was Copying or moving a file or folder (85,6%) and Using copy and paste tools (85,1%). 65,7% of persons using a

computer transferred files from other devices to a computer and 65,6% used arithmetic formulasin a spreadsheet.

9.0

10.1

16.0

45.0

46.4

59.1

65.6

65.7

85.1

85.6

0 10 20 30 40 50 60 70 80 90 100

Writing a program using a programming language

None of the a bove

Insta lling a new or replacing an old operating system

Compressing (or zipping) files

Creating electronic presentations

Connecting and installing new devices

Using ba sic a rithmetic formulas in a spreadsheet

Transfering files from other devices to a computer

Using copy and paste tools

Copying or m oving a file or folder

% on persons using com puter

e-Skills

Computer rela ted activities that have been carried out

Almost all the persons that used the Internet, used asearch engine to find information (95,9%)

while 78,4% sent emails with attached files (documents, pictures, etc.) and 56,5% used the

Internet to make telephone calls. Uploading text, games, images, films or music to website and

posting messages to chatrooms or online discussion forums follow with percentage 44,1% and

43,9% respectively.

1.8

6.6

16.9

20.6

43.9

44.1

56.5

78.4

95.9

0 10 20 30 40 50 60 70 80 90 100

None of the above

Creating a web page

Modifying the security sett ings of internet browsers

Using peer-to peer file sharing for exchanging movies, music

Posting messages to chat rooms, online discussion forum

Uploading text, games, images, films or music to websites

Using the internet to make telephone calls

Sending e-mails with attached files

Using a search engine to find information

% on persons using the Internet

e-Skills

Internet related activities that have been carried out

usage of internet by cyprus households & individuals 2011

Documents