usability testing - a hero's journey
Post on 21-Oct-2014
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DESCRIPTION
A hero ventures forth from the world of common day into a region of supernatural wonder: fabulous forces are there encountered and a decisive victory is won: the hero comes back from this mysterious adventure with the power to bestow boons on his fellow man. This is the journey a designer or usability tester takes when they engage with real end users and give them a new design to test and get feedback from.TRANSCRIPT
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AGILE USABILITY TESTING- A HERO’S JOURNEY
Eewei ChenInnovation Strategist
@ultraman
http://www.myfreewallpapers.net/starwars/pages/luke-skywalker-tatooine.shtml
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http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
Prep
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Overcome initial obstacles
What and why
Prepare to be challenged
Face hard truths
Realise max potential
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http://images.wikia.com/starwars/images/1/1a/Yodaholdup.jpg
Overcome initial obstaclesNO MoneyNO Time
NO People
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http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
What & whySituation
Good enoughImplementable
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http://www.cinemastrikesback.com
Prepare to be challengedAssumeValidateMeasure
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http://images.wikia.com/starwars/images/e/e8/VaderFather.jpg
Face hard truthsThey will not like itThey didn’t see it
They want something else
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http://upload.wikimedia.org/wikipedia/en/6/62/LukeSkywalkerROTJV2Wallpaper.jpg
Realise max potentialPurpose
ConnectionGoal
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http://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpghttp://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
Clarify
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Know their world
Explain the adventure ahead
Remove all doubt
Facilitate their journey
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http://photos.imageevent.com/afap/wallpapers/movies/starwarsanewhope//Luke%20Skywalker%20and%20C3PO.jpg
Know their worldExperience
Needs & behavioursEnvironment
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http://starwars.wikia.com/wiki/Princess_Leia
Explain the adventure ahead
ProblemRoleTasks
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http://www.fullhdwpp.com/wp-content/uploads/Star-Wars-Luke-Skywalker-Tatooine.jpg
Remove all doubtRules
Right or Wrong?They matter
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http://starwars.wikia.com/wiki/Star_Wars_Episode_IV:_A_New_Hope
Facilitate their journeyTrust
ObserveRemind
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http://www.originalprop.com/blog/wp-content/uploads/2008/12/sandtrooper-tatooine-mos-eisley-jawa-high-definition.jpg
Go
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Nudge them along
Keep everyone informed
The big one
Take necessary risks
Don’t give up
Celebrate your victory
Have one last go
Sacrifice for good
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http://images.wikia.com/starwars/images/8/82/MScantina_Luke.jpg
Nudge them alongCommitment
ContinuityCatalyst
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http://images4.wikia.nocookie.net/__cb20070712233738/starwars/images/e/e3/Falcon-lounge.jpg
Keep everyone informedTesting plan
Cross functional team feedback Stakeholder reviews
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http://images.wikia.com/starwars/images/1/14/Got_A_Bad_feeling.jpg
The big oneUnexpected
See what they do True test
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http://images.wikia.com/starwars/images/b/b4/LukeLeiaDS1.jpg
Take necessary risks
GuerillaRemote
Lab
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http://images.wikia.com/starwars/images/5/5f/Luke_Han_armor.jpg
Don’t give upFail
LearnImprove
Continuously...
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http://images.wikia.com/starwars/images/d/d7/Obiwanvaderanhduel.jpg
Sacrifice for goodPurpose
LeanMove forward
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http://1.bp.blogspot.com/-Km9UO2GV3Bk/Tflct2jKxEI/AAAAAAAABKs/fjf3PSgMZFU/s1600/Luke_Skywalker-4287-1600b.jpg
Have one last goMake time
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http://images.wikia.com/starwars/images/a/ac/Medals.jpg
Celebrate your victoryPride
RecognitionConfidence
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http://images.wikia.com/starwars/images/b/b4/YodaDuel.jpg
Questions?Some things on your mind you have?
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http://sw1mush.wikia.com/wiki/User:Lazure
Thank you