There are many common usability issues in different

browsers.

Nowadays, a large number of browsers are on the

market. Since browsers are the most frequently

used type of software.

Chrome, the browser developed by Google, has

lots of advantages, such as fast speed, high level

of security, simple download operation and so

forth. However, it also has several usability issues...

Lack of Warning

Tab Clutter

Restore session in reusable

Chrome and the blank new tab button

He's Dead, Jim!

Lack of Warning› Issue: The warning message is one of the most important

issue.

Most software now provides this function when users make important decisions (i.e., delete data, close windows)

Google Chrome does not provide any message when users try to close the entire browser.

Which may lead to data lost if users just tend to close one single tab.

Internet Explorer and Firefox will pop up a proper warning box asking for confirmation thereby preventing unwanted operations.

Solution:

› To solve this

problem, Google

Chrome should give

proper notification

(i.e., pop-up

warning box) to

inform users the

system process

Tab Clutter› Issue: Google Chrome frustrated

users with invisible tab descriptions.

Specifically, with the increasing number of opened tabs, Chrome automatically narrows down the length of each tab to save screen space.

Chrome will always narrow down all the tabs without giving any description of web pages, which makes them hard to be recognize .

Solution:› One of the most used

solutions for this problem is to hide some tabs temporarily and show them when needed.

› In addition, several words of the title description or the icon of the related webpage should always be shown.

› To give more user friendly feature, colorful tabs can be used to help users distinguish and navigate more easily

Restore session in reusable

› Issue:

When a user closes the browser, they expect

that they will be able to restore their previous

sessions.

Chrome provides this feature, however it is too

unusable that people do not even know that

exist because the restore option is placed at

the right corner in a very small font.

Solutions:› There are several suggestions regarding getting

a solution for this usability issue such as:

Session restore option must be presented very

clear and must be shown at the top or center

of the welcome page, and also its font must

be big enough to be detected.

Another suggestion is to have the restore

session option as it is, but show a popup dialog

coming from its place to mention to the users

that this is where they restore the session.

Chrome blank new tab button› Issue:

At the start people think that chrome blank new tab button is a bug.

For a new user, there is no context or hints as to the purpose of the button, not even a tooltip.

But it looks like something is broken.

The “+” button to open a new tab is not showing up in Chrome browser.

Old Google Chrome

Solution:

› There should be a

tooltip or symbol

that show that it is

for new tab. Just

like:

New Google Chrome

He's Dead, Jim!› Issue: When unexpected

error happens, we get the following error message in Chrome

This error handling causes us to lose the current tab or restarting the browser.

If we did, we will face the other restore handling issue.

In addition, the error message will be more challenging for handling.

Solution› If the page wasn’t ended intentionally, reload

the page to continue. If the message continues

to appear, try closing inactive tabs or other

programs to free up more memory.