u.s. cellular’s supplier diversity program · pdf fileas a part of our evolving supplier...
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U.S. CellularU.S. Cellular’’s Supplier Diversity s Supplier Diversity ProgramProgram
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U.S. U.S. CellularCellular’’ss Prime Supplier/2Prime Supplier/2ndnd Tier Diversity Tier Diversity ProgramProgram
MissionOverview- Business Case for Supplier DiversityBuilding your ProgramPolicy and RequirementsAnnual Plans & Quarterly ReportsCertification AgenciesEvaluationResources
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Supplier Diversity MissionSupplier Diversity Mission
U.S. Cellular is committed to creating access and promoting opportunities to include Minority, Woman, Disabled Veteran Owned and Veteran Owned Businesses Enterprises within its supply chain.
As a part of our evolving Supplier Diversity Program, U.S. Cellular strongly encourages all current and prospective suppliers to participate in our Prime Supplier /2nd Tier Program, further expanding opportunities within our communities
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Message from the CEOMessage from the CEO“Here at U.S. Cellular, we understand that solid vendor relationships that are representative of the markets and customers we serve are critical to our business success. We welcome the opportunity to know and partner with additional diversity certified vendors who can enable our vision”.
-Jack Rooney
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Business Case for Supplier Business Case for Supplier Diversity Diversity
Diversity Inclusion
Customer
Satisfaction
Opens Doors to
Strong
Business
Partnerships BiddingAdvantages
CustomerLoyalty Community
Support
ShareholderValue
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Strong Business PartnershipsStrong Business Partnerships• Fills niche specialties/technical knowledge• Brings together new ideas and solutions• Assists with Delivery Intervals/Lower Cost
Structures• Provides Measurable Quality Processes
Diversity Suppliers Deliver Quality Solutions!
• ISO Certification• Six Sigma Trained• TQM Award Winners • TL 9000 Registration (Telecom Industry)
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Bidding AdvantagesBidding AdvantagesSupplier Diversity is a growing market Supplier Diversity is a growing market expectationexpectation
– Our customers have supplier diversity requirements anywhere from 5%-30%.
– The supply chain with diversity inclusion wins.
We are not competitive in winning Business without a We are not competitive in winning Business without a Supplier Diversity StrategySupplier Diversity Strategy
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Customers: the Demographics Customers: the Demographics are Changing!are Changing!
0
10
20
30
40
50
60
70
80
90
100
1980 1990 2000 2010e 2020e 2030e 2040e 2050e
Caucasian
Percentage of U.S. population
African-American
Hispanic
Asian
Native American
Minorities Will Comprise 40% of U.S. Population by 2050, GrowingMinorities Will Comprise 40% of U.S. Population by 2050, Growing ~5% ~5% AnnuallyAnnually
Source: U.S. Bureau of the Census “National Estimates, Annual Population Estimates by Sex, Race, and Hispanic Origin, Selected Years From 1990 to 2000”
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Customer LoyaltyCustomer LoyaltyCreates Customer LoyaltyCreates Customer Loyalty
We want our supply chain to be reflective of the communities in which we serve.
An increasing percentage of U.S. Cellular® customers are minorities and/or women!An increasing percentage of U.S. Cellular® customers are Small Businesses!The percentage of Americans who identify themselves as members of a minority group is growing at a faster rate than the overall population!One out of every 18 women in the United States owns a business!Hispanics are the largest minority group in the United States, representing one in every eight people in the country.Hispanics accounted for 40 percent of the population growth between the 1990 and 2000 Censuses
To maintain customer loyalty:Get involved in communities you serve
Stimulate economic growth
Market products in communities
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Community SupportCommunity Support
Supplier Diversity demonstrates community investment:
• National Minority Supplier Development Council (NMSDC)
• Women’s Business Development Council (WBDC)
• Small Business Administration (SBA)
• Association for Service Disabled Veterans (ASDV)
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Success isSuccess is………creating a competitive advantage
through
With satisfied customers, strong business partnerships, increased profits and community
support!
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Building your Supplier Diversity ProgramBuilding your Supplier Diversity Program
Expanding/Maximizing your Supply Expanding/Maximizing your Supply Chain with Diversity Opportunities Chain with Diversity Opportunities
throughthrough
22ndnd and 3and 3rdrd Tier SourcingTier Sourcing
SUBCONTRACTING(2nd or 3rd TIER)
BUSINESS PARTNERSHIPS and VALUE ADDED RESELLERS
(1st TIER)
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Early Involvement Leads to Greater Success in Identifying a diversity opportunity
Abilityto
Influence
Time
Prospecting/Supplier Search & Screening
Review/Analysis of Supplier’s Response
Decision Process & Supplier Selection
Negotiation Process
Contract Award & Execution
High
Low
Identification of Opportunity
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Building your Supplier Diversity ProgramImportance of Tier 1 and the Value of Tier 2 and 3
1st Tier is preferred and the largest contributor to Supplier Diversity (U.S. Cellular pays diversity supplier directly)
Historically, direct supplier relationships have maximized participation and fostered long term strategic business relationships
2nd Tier opportunities allow us to further expand our supply chain opportunities (prime supplier pays diversity supplier)
The large primes must integrate diversity suppliers into their supply chainPotential for diversity suppliers to partner with other diversity suppliers to expand scale and scope
3rd Tier Subcontractors extend opportunities to diversity suppliers (subcontractor pays diversity supplier)
Used often in the automobile industryRequires clear audit trail/be able to trace product or service back to U.S. Cellular supply chain
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Building Your Supplier Diversity Program
U.S. Cellular® will not:
1. Pay higher cost2. Tolerate delivery/service issues3. Accept lower quality
To meet its Supplier Diversity Goals
We don’t have to!!
Supplier Diversity =
Increased competitiveness for U.S. Cellular
Strong Supplier Diversity is a STRENGTH and ASSET
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Post Sales Support
Warehouse, Packaging,Delivery & Distribution
IT and Non-IT Consulting
IT Hardware/Soft
ware
TrainingInstallation
Inventory
ManagementProgram
Development
and Staff
Augmentation
Trouble
shooting
Supply Chain AnalysisSupply Chain AnalysisOptimizing the Supply Chain with Diversity ParticipationOptimizing the Supply Chain with Diversity Participation
Opportunities within supply chains
Maintenance and
Asset Management
Component
Manufacturing
AdvertisingLegal &
Business Services
Sales & Marketing
Manufacturing
Logistics
Media and print Peripherals/Software management
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Prime Supplier/2Prime Supplier/2ndnd Tier Participation Tier Participation Program Policy and Requirements Program Policy and Requirements
Policy– All contracts/projects valued at $100K or greater must
contain:Standard Supplier Diversity Contract LanguageAnnual Plan and Quarterly Results Report
As a part of the Contract– Prime Supplier Annual Plans– Prime Supplier Quarterly Reports
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Preparing and Submitting Your Preparing and Submitting Your Annual PlansAnnual Plans
Step 1: estimate your projected sales to U.S. Cellular
Step 2: establish your Supplier Diversity performance goals
Step 3: develop your action plan to achieve results
Step 4: identify opportunities for subcontracting and/or other teaming arrangements.
Step 5: email annual plan to U.S. Cellular Supplier Diversity Manager at [email protected] for approval
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Annual PlanAnnual Plan
Due date:– Your initial detailed annual plan should be
included as an exhibit in your contract with U.S. Cellular.
– All subsequent Annual Plans are due by January 15 of each year
Send to:– E-Mail: Attn : Supplier Diversity – [email protected]
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Preparing and Submitting Your Preparing and Submitting Your Quarterly ReportQuarterly Report
Step 1: Calculate your Actual U.S. Cellular Company Revenue
Step 2: Determine Your Actual Diversity Participation
Step 3: Email Your Quarterly Results report to U.S. Cellular® Supplier Diversity manager at purchasing @uscellular.com
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Quarterly ReportsQuarterly Reports
Due date:– Quarterly reports are due by the 15 of the
month following the end of quarter:
Send to:– E-Mail:Attn: Supplier Diversity– [email protected].
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Approved AgenciesApproved Agencies
U.S. Cellular will only accept results with suppliers who are certified through recognized agencies.
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How U.S. Cellular Evaluates How U.S. Cellular Evaluates Your ResultsYour Results
Submission of annual plan and quarterly reportsEstablished goalsObtaining goalsVendor certificationEvaluated against peers and benchmark data
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Key Points to RememberKey Points to Remember
Establish a programTrack program progressContinuous improvementSubmit annual plan and quarterly reportsVendor certificationEmail plan and reportsContact U.S. Cellular® Supplier Diversity Manager with Questions
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Resources for SuccessResources for Success
National Minority Supplier Development Council
Women Business Enterprise National Council
Association for Service Disabled Veterans