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URA 2.0
Getting Started
Manual
Windows users
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URA 2.0 Getting Started Manual
Know more and
learn how to use URA 2.0
Please have a look at the main functionalities of URA 2.0
by clicking on these links:
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• First Steps on the Desktop
• Connection
• URA 2.0 at a glance:
- How to check your connection
- How to extend your session
- How to disconnect your connection
- How to suspend your connection
- How to resume your connection
- How to save a log file
• Where can I get help for URA 2.0?
• Appendix: Manual Installation and Connection
Please note: If you need to go back to the starting page, just click on this symbol:
URA 2.0 Getting Started Manual
First Steps on the Desktop
Using the URA 2.0 Application
The URA 2.0 application should automatically be installed on your PC.
You will then find URA 2.0 in the taskbar.
If you cannot find URA 2.0, please contact your local Service Desk.
Hint: If you use URA 2.0 regularly, you can pin
it to your taskbar so it’s even easier to access.
After opening URA 2.0, just right-click on this icon
in the taskbar and select “Pin to taskbar”.
Please note that the URA 2.0 software package is called Pulse Secure,
so you will find it under this name when using this interface.
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URA 2.0 Getting Started Manual
Connection
Connecting with URA 2.0
To establish a connection to the Siemens
Intranet click on the link, as marked in the
image.
You will automatically be connected within
seconds to the Siemens Intranet and can
access applications as easily as if you were
in the office.
Authentication
Whenever you start URA 2.0, you will need
PKI authentication. Execute authentication.
Now you can use URA 2.0 as your new
access solution! Anywhere. Anytime.
If your PKI card or PKI reader is defective,
please follow instructions on page 4 in order
to connect using URA 2.0.
Entitlement integration is planned for
Release II (Q1 calendar year 2018).
Please note that you cannot connect to URA
2.0 from inside the Siemens network.
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URA 2.0 Getting Started Manual
Connection
Authentication – Troubleshooting
In case your PKI card or PKI reader is defective, please follow these
instructions to manually configure entitlement and connect using URA
2.0:
1. Open Pulse Secure
2. Then add an additional Connection, by clicking “+” to the right of
“Connections”
3. Enter Name: URA 2.0 SAML and Server URL:
https://ura.siemens.com/saml
4. Choose ”add”
5. Now you can connect to the ”URA 2.0 SAML” without your PKI card
6. After clicking ”Connect”, a browser window will pop-up for the
entitlement login
7. You may need to resize this window to enter the entitlement login
credentials
8. Login to entitlement as usually with OTP, SMS or Mobile app
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If you still cannot connect using URA 2.0, please contact
your local Service Desk .
URA 2.0 Getting Started Manual
URA 2.0 at a glance
URA 2.0 allows you to access the Siemens Intranet from a remote site
(home, hotel, airport, etc.) whenever you need it. After successful
authentication and connection, you are ready to access the Siemens
Intranet and other resources you might need.
2. Select “Connections”
and then “Advanced
Connection Details”
1. Click “File” in the top
menu
3. Check your
connection
How to check your connection
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URA 2.0 Getting Started Manual
URA 2.0 at a glance
How to extend your session
1. Click on this
symbol in your
taskbar
2. Then click on
your active
connection and
“Extend Session”.
Your session will be
extended for an
additional 24 hours.
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URA 2.0 Getting Started Manual
URA 2.0 at a glance
How to disconnect your connection
1. Just click “Disconnect”
1. Click on this
symbol in your
taskbar
2. Then click on
your active
connection and
”Disconnect”
Option 2
Option 1
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URA 2.0 Getting Started Manual
URA 2.0 at a glance
How to suspend your connection
1. Click on this
symbol in your
taskbar
2. Then click on your
active connection
and “Suspend”.
3. Your connection to
the Siemens Intranet
will be suspended
but you can still use
your local
environment.
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URA 2.0 Getting Started Manual
URA 2.0 at a glance
How to resume your connection
After suspending your
connection, you can resume
your session and reconnect.
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1. Just click “Resume”
1. Click on this symbol
in your taskbar
Option 2
Option 1
2. Then click on your
active connection and
”Resume”.
URA 2.0 Getting Started Manual
URA 2.0 at a glance
How to save a log file
1. Click “File” in the upper left corner of URA 2.0 and select “Logs".
2. Then, click “Log Level” and choose “Detailed”.
3. Go to “File” > “Logs” and click “Save as”.
This file should be uploaded to your ticket in myIT under "Add attachments".
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URA 2.0 Getting Started Manual
Where can I get help for URA 2.0?
Additional information about URA 2.0, detailed instructions and guidelines,
a video, links and contacts can be found in the URA 2.0@Siemens Intranet.
• Join the SSN Group for more information.
• All frequently asked questions are listed in the URA 2.0 FAQ.
• Tips and tricks for the new tool can be found at URA 2.0 UseIT
Tips&Tricks.
•If you have technical problems, please open a ticket in the myIT portal or
call your Service Desk .
Please note: For more efficient support attach the URA 2.0 "Log file“ in the ticket. This
helps the Service Desk agent to determine your problem more quickly (see page 9 for
further details).
URA 2.0 project team
GS IT
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2. Access the UCMS Control
Center and click on “Install
Software”
3. Select and install “Juniper Pulse
Client (5.3.2.853) [ERA000049]”
4. Then, install URA 2.0 connection
[ERA000050-1.0.0.0]
5. Reboot the PC
6. Login and verify that URA 2.0
has been installed properly with the
connection setting.
7. You are now ready to connect
(follow instructions on the next
page).
URA 2.0 Getting Started Manual
Appendix: Manual Installation and Connection
In case URA 2.0 is not automatically installed on your PC due to either software
distribution problems or uninstalling, please install/re-install it manually, following
these steps:
1. Make sure that previous version of URA 2.0 (Pulse Secure) has been
uninstalled and that the PC has been rebooted after uninstalling took place.
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Manual Installation
When the installation had finished, please
configure the connection:
1. Open URA 2.0 (Pulse Secure)
2. Choose “+” in the connections screen.
3. Enter connection details:
- Name: URA 2.0
- Server URL: https://ura.siemens.com
Click “Add”.
4. Insert your PKI card and test the connection.
Notes:
• If your PKI card or PKI reader is defective, please
follow instructions on page 4 in order to connect using
URA 2.0.
• Please contact your local Service Desk if you still
have problems with URA 2.0 installation/connection.
URA 2.0 Getting Started Manual
Appendix: Manual Installation and Connection
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Manual Connection