ups rate and service guide · step-by-step(continued) – foam-in-place (a foam, sprayed into the...

UPS Rate and Service Guide

Effective January 3, 2005for Customers Located in Hawaii

No one makes more on-time deliveries than UPS. Thirteen million times a day, customers like you place your trust – along with your letters and packages – in our hands. Whether it’s a ground, air or international shipment, UPS delivers. On time. Guaranteed.*

Solid. Reliable. We pioneered package delivery in the U.S., and we have never stoppedperfecting it. We back you with one of the world’s largest integratedtransportation networks. That can mean real peace of mind.

The One Driver Advantage. Our integrated system is backed by a driver who thoroughly understands your business. One UPS driver who picks up and drops off all your packages.That’s one point of contact for all your package delivery needs.

Your Customers Recognize Us, Too. Each time the UPS driver in the familiar brown uniform delivers to yourcustomer’s door, it sends a positive message about your company. Using one of the world’s most trusted, recognized brands says a lot about you.

One to Grow On.Not only will our integrated transportation network offer the flexibility to meet your growing needs, but our expanded capabilities in freight, supply chain management, international trade, financing and more, may also offer innovative solutions you might not have expected from UPS.

*Visit UPS.com® or call 1-800-PICK-UPS®

for guarantee details, service availability,delivery time commitments or to request a pickup.

Essential ContactsSupportUPS Customer ServiceWeb site: UPS.com®

Telephone: 1-800-PICK-UPS®

E-mail: [email protected]

UPS Customer Service (Spanish-speaking)

Telephone: 1-800-877-1548

UPS International Customer Service

Web site: UPS.comTelephone: 1-800-782-7892E-mail: [email protected]

Access for the Hearing ImpairedWeb site: UPS.comTTY/TDD: 1-800-833-0056

Tracking InformationWeb site: UPS.comTelephone: 1-800-PICK-UPSE-mail: [email protected]

UPS Zone ChartsView or download at dailyrates.ups.comOrder by calling 1-800-PICK-UPS

UPS On-Call PickupSM

Web site: UPS.com/pickupTelephone: 1-800-PICK-UPS

BillingTelephone: 1-800-811-1648

UPS WorldShip® Technical SupportTelephone: 1-888-553-1118

UPS OnLine® Shipping SolutionsWeb site: UPS.comTelephone: 1-800-727-8100

UPS Professional Services Package LabE-mail: [email protected]: 1-877-877-7229

UPS Hazardous Materials Support CenterWeb site: UPS.comTelephone: 1-800-554-9964

UPS Supply Chain SolutionsSM

Web site: ups-scs.comTelephone: 1-800-742-5727

UPS Trade DirectSM

Web site: ups-scs.com/tradedirectTelephone: 1-800-742-5727

UPS CapitalSM

Web site: upscapital.comTelephone: 1-800-637-0620

UPS Mail InnovationsSM

Web site: upsmailinnovations.comTelephone: 1-800-742-5727

The UPS StoreTM

Web site: theupsstore.comTelephone: 1-858-455-8800

UPS SonicAir®

Web site: sonicair.ups.comTelephone: 1-800-451-4550

Business Solutions

Prepare Your ShipmentPackaging Guidelines 2

UPS-Provided Packaging 6

Special Packaging Needs 8

Process Your ShipmentDetermine the Service Option 10– Domestic 10– International 14

Determine Weight and Size 20

Determine the Rate 23– Domestic and International 23

Domestic 24– Determine the Zone 24-25– Shipping Information 26-27

UPS SonicAir® 28-29UPS Next Day Air® Early A.M.® 30-31UPS Next Day Air® 32-33UPS Next Day Air Saver® 34-35UPS 2nd Day Air A.M.® 36-37UPS 2nd Day Air® 38-39UPS Ground – Commercial 40-43UPS Ground – Residential 44-47UPS Ground – Commercial(Intra-Oahu) 48-49

UPS Ground – Residential(Intra-Oahu) 50-51

UPS Hundredweight Service® 52-53

International 54– Export 54

Determine the Zone 54Worldwide Zone Chart 55

– To Canada 60Determine the Zone 60Canada Zone Chart 61

– Shipment Pricing 64– UPS SonicAir 65– UPS Worldwide Express PlusSM 66-69– UPS Worldwide ExpressSM 66-69– UPS Worldwide ExpeditedSM 70-73

Process Your Shipment (continued)

Import Freight Collect 74– Determine the Zone 74

Worldwide Zone Chart 76– Taking Control of Your Import Costs 80– Shipment Pricing 80– UPS Worldwide Express NA1SM 81-85– UPS Worldwide Express 81-85– UPS Worldwide Expedited 86-89

Automated Processing 90

Manual Processing 93

Other Charges 107

Service Restrictions 109

Access to UPS 112

Essential InformationTrack Your Shipment 114

Understand Your Invoice 116

More UPS Business Solutions 119– UPS Supply Chain SolutionsSM 119– UPS Trade DirectSM 119– UPS TradeAbilityTM 120– UPS Global AdvisorSM 120– UPS CapitalSM 120– UPS Mail InnovationsSM 121– The UPS StoreTM 121

Terms and Conditions 122

Index 134

Table of Contents

1

Visit UPS.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery

time commitments or to request a pickup.

2

Packaging GuidelinesShipping Checklist

Make sure you:

– Use a rigid box with flaps intact.

– Remove old labels, HazardousMaterials indicators and othershipment markings from the box.

– Wrap items separately.

– Use adequate cushioning material.

– Use strong tape designed forshipping.

– Do not use string or paper over-wrap.

– Use a single address label that has clear, complete delivery and return addresses.

– Place a duplicate address labelinside the box.

Step-by-Step

Help your package travel safely to its destination. The four stepsoutlined here cover the keyconsiderations in packing mostarticles with care.

1. Use a corrugated box.Use a new or “almost new”corrugated box. The more a box is used, the more it loses its originalprotective qualities and may notadequately protect your shipment. If you must reuse a box, make sureit is rigid and in excellent conditionwith no punctures, tears, rips orcorner damage, and that all flapsare intact. Shoe boxes, gift boxes or other paperboard boxes are notrecommended. Remove old addresslabels, Hazardous Materials indi-cators such as diamond labels and markings, as well as deliverymarkings and barcodes from the previous shipment.

UPS recommends choosing a boxstrength that is suitable for its

contents, based on the UPS Box StrengthGuidelines.

Never exceedthe maximum

gross weight limit for the box,which is printed on the Box Maker’sCertificate on the bottom flap of most boxes.

After years of testing and analysis,engineers at the UPS ProfessionalServices Package Lab havedeveloped box strength specifica-tions for single-package distribution.Refer to the chart on the followingpage for recommendations in deter-mining the proper size and maximumgross weight limit of a box.

Follow these steps when using theUPS Box Strength Guidelines chartto select the most appropriate boxfor your shipment.

1. Weigh items to be shipped. (A double-wall corrugated containershould be used for any item(s)weighing more than 80 pounds.)

2. Measure and add together thelength, width and height of the box.

3. Select the appropriate row wherethe criteria in both columns A and Bare met.

4. Use column C to identify therecommended Bursting Test strengthbox. Or, use column D to identifythe recommended Edge Crush Teststrength box. At least one of thesespecifications can be found on theBox Maker’s Certificate.

To prepare packages for UPSshipment, you can use your ownpackaging or containers availablefrom UPS. We offer a variety ofcontainers free of charge for UPS Air Services. To order these supplies,please visit “Get UPS Labels, Paks,and More” within the Shipping tabat UPS.com®. Packaging suppliesand services are also available forpurchase at all locations of The UPSStoreTM and UPS Customer Centerlocations. Simply leave it to theexperts to prepare your shipment for you.

3PREPARE YOUR SHIPMENT

2. Provide internal protection.It’s important to cushion thecontents of your package properly.

Wrap each item separately. Eachitem should be surrounded by atleast two inches of cushioning andbe placed at least two inches awayfrom the walls of the box. This willprevent product-against-productdamage and protect the contents

from shock and vibration which can pass from the outside of the box to the contents.

Proper cushioning material, com-bined with a strong outer container,will protect your shipment. Useenough cushioning material toensure that the contents cannotmove when you shake the box. The following materials can be used for cushioning and protection:

– Air-encapsulated plastic (bubble pack)

• Designed to protect and cushionlightweight items.

• Use multiple wraps/layers toensure product is completelyprotected, especially aroundcorners and edges.

– Inflatable packaging (air bags)

• Used primarily as void-fillmaterial for lightweight items.

• Can be preformed to provideproper cushioning performancefor specific products.

• Extreme hot or cold temperaturesmay affect the ability of air bags to provide adequate productprotection.

• Not recommended for items with sharp corners or edges.

– Expanded polystyrene “peanuts”

• Used primarily as void-fillmaterial for lightweight items.

• Overfill the box with peanuts,then gently close the flaps and seal.

• Due to the shifting and settlingproperties of peanuts, it is recom-mended that a minimum of threeinches of cushioning be usedaround the contents.

• Not recommended for use withflat, narrow or dense productsthat may migrate to the edge or bottom of the carton duringtransit.

– Engineered foam enclosures

• Should be preformed for specificproducts for proper cushioningperformance.

• Materials may include expandedpolystyrene, polyethylene,polypropylene or copolymers.

Step-by-Step (continued)

The above box strengths are only guidelines to help assure the containment and protectionof products transported through single-package distribution environments. They are not to be considered packaging specifications, and all packaged products should be tested in accordance with industry-recognized performance tests to ensure the most appropriatelevel of product protection is achieved.

*The size limits on the above chart refer to the maximum size of a box that can be manu-factured based on the strength of the corrugated material. The size limits specified in thischart and on the Box Maker’s Certificate are for box strength properties and are unrelated to length and girth measurements used by UPS for oversize measurements. See page 22for how to calculate oversize measurements.

UPS Box Strength GuidelinesA B C D

Maximum Weight Size Limit of Bursting Edge Crushof Box and Contents Box (inches)* Test Test (ECT)

(lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width)

SINGLE-WALL CORRUGATED CONTAINERS

30 75 200 3240 75 200 4050 85 250 4465 95 275 5580 105 350 NA

DOUBLE-WALL CORRUGATED CONTAINERS

60 85 200 4880 95 275 51

100 105 350 61120 110 400 71140 115 500 82150 120 600 NA

4

Packaging GuidelinesStep-by-Step (continued)

– Foam-in-place (a foam, sprayedinto the box or mixed in packets,that expands and forms a pro-tective mold around contents)

• Provides good cushioning whenfoam is evenly distributed aroundthe contents.

• Select appropriate density offoam to meet packaging needswhich can range from void-fill application to high-performancecushioning.

– Corrugated board

• Can be laminated together toform blocks or pads, which areuseful for blocking and bracingitems inside the box.

• Can also be die-cut, slit or scoredto form trays, partitions or linersto increase package strength, improve performance or separateitems from each other within the package.

• Not recommended for fragileitems.

– Paper cushioning (multi-layeredpaper padding) – not newspaper

• Ideal for wrapping medium-to large-sized, non-fragile items and those that may requiremoisture absorption.

• Excellent for void fill.

– Crumpled kraft paper – notnewspaper

• Used primarily as a void-fillmaterial for light- to medium-weight, non-fragile items.

• To enhance performance, it isrecommended that the paper be tightly crumpled.

• Use at least four inches of paperaround and between the contents.Ensure that there is at least fourinches of packing on all six sidesof the box.

Clothing, blankets and pillows arenot proper cushioning materials.

Fragile articles, such as electronics,glass, ceramics and artwork, needsuitable separation from each otherand from the corners, sides, top andbottom of the box. These articlesmay require special packaging,added cushioning or a double boxfor safe shipment. Please refer toUPS.com® under “Special Packag-ing Needs.” For any additional assis-tance with packing fragile objects,contact the UPS ProfessionalServices Package Lab at [email protected] or call 1-877-877-7229.

3. Close it securely.Proper closure is just as importantas adequate cushioning.

To close a box securely, apply threestrips of tape to both the top andbottom of the box, so the middleand two edge seams are sealed (see illustration above). Use astrong tape such as the typesdescribed below:

– Pressure-sensitive plastic or nylon-reinforced tape

• Use a tape at least two inches or more in width.

• Generally, the easiest, mostconvenient tape to use. It isversatile because it will adherewithout water and can stick to a variety of surfaces and shapes.


Step-by-Step (continued)

– Water-activated reinforced tape

• Use 60-pound grade tape at leastthree inches wide.

• Reinforced fibers in the tapeprovide additional strength,making it less susceptible tosplitting or tearing.

• Caution: Adhesion to thecontainer may be affected byelements such as high humidity,wetness of tape or dust.

Do not use masking, cellophane,duct or water-activated paper tapes.Also, do not use string or paper over-wrap.

4. Use proper labeling.For timely and accurate delivery,keep these points in mind whenlabeling your package:

– Always include the receiver’scomplete address and ZIP Code.For international shipments, includea contact name, telephone numberand postal code.

– Make every effort to obtain astreet address. If you do use a P.O.box address, the recipient’s tele-phone number must be includedon the label. A package addressedto a P.O. box may experiencedelays and will not be covered by any UPS Service Guarantee. An Address Correction charge also will apply. Army Post Office(APO) and Fleet Post Office (FPO)addresses are not accepted by UPS.

– Include the suite, apartment orunit number, if applicable. Failureto do so may subject the shipper to an Address Correction charge.

– Always include your completereturn address with full streetaddress and ZIP Code. For inter-national shipments, include acontact name, telephone numberand postal code.

– Place the shipping label on the top of the box. To avoid confusion,place only one address label onthe box. If using a packing slip,place it on the same surface of the box as the address label.

– Do not place the label on a seam, edge, closure or on top of sealing tape.

– Remove or cross out old labels or markings.

– Place a duplicate label or otherform of address information insidethe package.

– If using a mailing tube, place thelabel horizontally, with the sides ofthe label pointing toward the endsof the tube, so the barcode can bescanned. If labeling an irregularlyshaped item, make sure the labelis placed on a flat surface to allowfor scanning.

– The smart labels produced by UPS WorldShip®, UPS InternetShipping, UPS CampusShipTM andUPS OnLine® Compatible vendorshipping systems include barcodesand routing codes that helpensure accurate routing andprompt delivery of your shipments.In addition, the use of smart labelsallows for fast access to trackingand delivery information.

6

UPS-Provided Packaging

UPS Express EnvelopeWhether shipping standard or legal-size documents or looking for a way to showyour concern for the environment, UPS offers you several options.

Letter-size Envelope is available in standard, window and reusable.

Dimensions: 12.5" x 9.5"

100 percent recycled fiber (80 percent post-consumer)

Legal-size Envelope is available in two styles – with a built-in label pouch or reusable.

Dimensions: 15" x 9.5"

Can be used for A4-size documents

100 percent recycled fiber (80 percent post-consumer)

There is no weight limit for UPS Next Day Air® Express Envelopes used for correspondence, urgent documents and electronic media.

For UPS Worldwide ExpressSM, the UPS Express Envelope may be used only for documents of no commercial value. There is no weight limit.

When shipping internationally, the UPS Express Envelope may be used only for items that are considered to be documents by the destination country. Call 1-800-782-7892 for a list of items that meet this classification, or go to UPS.com/globaladvisor.

The UPS Express Envelope is now available with a “window,” making it ideal for labels printed on plain paper. Simply insert the printed label into the built-inpouch, and you’re ready to go! Available for letter- and legal-size documents.

UPS Express PakMade from tear-resistant material and ideal for flat, unbreakable items, such as large reports or bulky documents. Charges are based on weight and zone.*

Dimensions: 16" x 12.75"

15 percent post-consumer content

UPS Express BoxThis sturdy box is perfect for a wide variety of merchandise. Charges are based on weight and zone.* Available in three sizes.

Dimensions: 17.5" x 12.5" x 3" (large)15.125" x 11.25" x 3" (medium)12.25" x 10.875" x 2" (small)

90 percent post-consumer fiber

You’ll find our packaging a bit “greener,” thanks to a joint project with the Alliance for Environmental Innovation.The changes made have helped conserve natural resources, save energy and reduce solid waste. And they make for pretty tough packaging, too.

Synchronizing the world of commerce

Express Envelope

SM

Synchronizing the world of commerce

Legal Express Envelope

SM

Express Pak

Synchronizing the world of commerceSM

*Dimensional weight may apply. See pages 20 and 21 for details.


UPS Express TubeProtects larger documents that should be rolled instead of folded, such as blueprints, charts, maps, drawings and posters. Charges are based on weight and zone.*

Dimensions: 38" x 6" x 6" x 6"

90 percent post-consumer fiber

UPS10 Kg Box® and UPS 25 Kg Box®

Charges are based on flat rate and zone. Export forms are included. Shipmentsexceeding the maximum weights will be charged the regular UPS WorldwideExpress PlusSM or UPS Worldwide ExpressSM rate. Available only when the shipper is paying the freight charges.

Dimensions: 19.75" x 17.25" x 13.875" (25 Kg Box/55 lbs.)16.5" x 13.25" x 10.75" (10 Kg Box/22 lbs.)

Choose Your PackagingWe offer a variety of free containers for selected services. To request supplies,visit “Get UPS Labels, Paks, and More” within the Shipping tab at UPS.com®

or call 1-800-PICK-UPS®. Other packaging supplies and services are sold at all locations of The UPS StoreTM and UPS Customer Center locations. Simply leave it to the experts to prepare your shipment for you.

Refer to the chart below to select your packaging. UPS packaging is provided freeof charge to customers shipping by the following services in the chart below.



Express Box25 Kg Express Box

25 Kg


UPS NextDay Air®

UPS 2nd DayAir A.M.®

UPS WorldwideExpress PlusSM

UPS WorldwideExpeditedSM

UPS Next DayAir® Early A.M.®

UPS Next DayAir Saver®

UPS 2ndDay Air®

UPS WorldwideExpressSM

UPS Express Envelope � � � � � � �

UPS Express Pak � � � � � � � �

UPS Express Box � � � � � � � �

UPS Express Tube � � � � � � � �

UPS 10 Kg/UPS 25 Kg Box � �

*Dimensional weightmay apply. See pages20 and 21 for details.

Air Packaging – Free of Charge

8

Special Packaging Needs

If you ship the following items, consider their special packaging needs.

Irregularly Shaped Items and Bare MetalsTape the address label on a flat surface of the item being shipped. Cover the labelwith clear tape. Do not use “flying tags” attached by string or metal. Blunt allsharp or protruding edges with taped-on, corrugated cardboard pieces. Protect thesurface of the item as needed. An Additional Handling charge will apply. See page107 for details.

Fabric and WallpaperRolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaperroll is shipped in a bag, it is recommended to use a bag with a minimum thicknessof six mils. Make sure the bag is tightly wrapped and taped against the roll toreduce the risk of tearing. A tail on an item shipped in a bag must be compressedto the body of the item using tape. Place the address label on a flat surface of theitem being shipped. Place duplicate address labels inside cores or between toplayers of material. An Additional Handling charge may apply. See page 107 for details.

TiresApply a wide band of pressure-sensitive tape through the center and completelyaround the body of the tire so that the tape is attached to itself. Attach your addresslabel to the tape band where it covers the tread. Cover the entire label with cleartape. An Additional Handling charge will apply. See page 107 for details.

Hazardous MaterialsPlease see pages 109 and 111 for service restrictions related to shipping HazardousMaterials and International Dangerous Goods. For additional information, refer to the UPS Guide for Shipping Ground and Air Hazardous Materials at UPS.com®.

Bundled or Strapped BoxesOnly same-sized boxes may be strapped together. Use a minimum of four criss-crossed bands, two in each direction. An address label must be placed on eachbox. When strapping boxes together, each box must be strong enough to hold the total weight of the strapped bundle. For example, if two 15-pound boxes arebanded together into a 30-pound package, both components should be in boxeswith at least a 30-pound weight capacity. An Additional Handling charge mayapply. See page 107 for details.

Packages Weighing More Than 70 PoundsPackaging materials need to be evaluated carefully for packages weighing morethan 70 pounds.

– Boxes need to be of strong construction, preferably with seams that are stitchedor stapled, not glued. Identify the strength of the box by checking the Box Maker’sCertificate to make sure the size limit and gross weight limit are not exceeded.For recommendations on determining the proper size and maximum gross weightlimit of a box for individual package shipments, refer to the UPS Box StrengthGuidelines chart on page 3.

HEAVYPACKAGE

WEIGHT

lbs

70 lbs+31.5 kg+

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REFERENCE NUMBER ACCOUNT NUMBER

SHIPPER'S CERTIFICATION

I hereby declare that the contents of this consignment are fully and accurately described above by the proper shipping name and are classified, packaged, marked and labeled/placarded, and are in all respects in proper condition for transport according to applicable international and national governmental regulations.

SIGNATURE DATE

FOR UPS AIR SERVICES ONLYIf this shipment contains radioactive material acceptable for passenger aircraft, such material is intended for use in, orincident to, research, medical diagnosis or treatment. This shipment is within the limitations prescribed for:

PASSENGER AIRCRAFT CARGO AIRCRAFT ONLY

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I hereby declare that the contents of this consignment are fully and accurately described above by the proper shipping name and are classified, packaged, marked and labeled/placarded, and are in all respects in proper condition for transport according to applicable international and national governmental regulations.

If this shipment contains radioactive material acceptable for passenger aircraft, such material isintended for use in, or incident to, research, medical diagnosis or treatment.

Signature Date

Page 1 of 1

Carrier Use Only

Initials

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Packages Weighing More Than 70 Pounds (continued)– Use a box that has not been compromised by humidity or prior-use wear and tear.– Seal with heavy-duty tape, preferably reinforced, by applying three strips to both the top and bottom of the

box so the middle and two edge seams are sealed.– Dense cushioning material is a must. Expanded polystyrene “peanuts” and crumpled paper are not acceptable

because they crush and shift under heavy loads. Customized corrugated board or engineered foam enclosuresare more suitable and reinforce the rigidity of the outer box.

– A UPS Heavy Package sticker is required whenever you ship packages weighing more than 70 pounds. Placethe sticker to the right of the address label, and write the package’s weight in the white box. Visit “Get UPSLabels, Paks, and More” within the Shipping tab on UPS.com® or call 1-800-PICK-UPS® to request HeavyPackage stickers.

Large PackagesFor all packages that exceed 130 inches in length and girth combined:

Container– Use a box that has not been compromised by humidity or prior-use wear and tear.– Ensure the box is of adequate strength for the size and weight of the product by checking the Box Maker’s

Certificate to ensure the size limit and weight limit of the box have not been exceeded.• Start by calculating the size of the box by adding the length, width and height of the box together. Compare

this value with the size limit specified on the Box Maker’s Certificate. Next, compare the shipment weight of the box with the weight limit specified on the Box Maker’s Certificate.

• If either the size limit or weight limit has been exceeded, it will be necessary to use a stronger box. For recommendations on determining the appropriate strength of a box for individual shipments, refer to the UPS Box Strength Guidelines chart on page 3.

– Containers made from materials other than corrugated paperboard (such as wood, plastic, poly bags, etc.)should be constructed as appropriate for the product’s weight and size to provide adequate protection.

Cushioning– Select appropriate cushioning materials (such as engineered foam enclosures, foam-in-place or custom

corrugated board) to provide adequate protection for the product’s size and weight configuration.– Expanded polystyrene “peanuts” and crumpled paper may not be appropriate for large packages as they

may crush, shift or settle and expose the product to a high risk of damage.

Closure– Large packages also need a more robust closure to prevent package failure during handling and delivery.

Use reinforced or stronger packaging tapes or heavy-gauge staples.

UPS Professional Services Package LabThe UPS Professional Services Package Lab helps customers find effective and cost-efficient packaging for products. Packaging engineers evaluate the current or proposed package, conduct a variety of industry-accepted tests, and prepare a written report that recommends modifications to improve performance, economy and efficient use of materials. The package lab also monitors the latest developments in package-testing research worldwide. Contact the package lab at [email protected] or call 1-877-877-7229 for details.

PackagingHave your items organized and expertly packed at your nearest location of The UPS StoreTM. The UPS Storelocations offer custom handling and packaging for large items – from blanket wrap to custom cartons andcrating. Regardless of the size and shape of your items, locations of The UPS Store can service your air and motor freight needs. For more information or to find a location near you, please contact 1-800-PICK-UPSor visit UPS.com.

10

UPS SonicAir®

Guaranteed delivery. Available24/7/365. Specific delivery time guaranteed at time of order placement.

UPS Next Day Air® Early A.M.®

Guaranteed on-time overnightdelivery on business days by 8:00 a.m. to major cities in the 48contiguous states and by 8:30 a.m.to most other U.S. cities, includingAnchorage, Alaska. OptionalSaturday delivery is also available.

UPS Next Day Air®

Guaranteed on-time delivery to all50 states by 10:30 a.m., noon orend of day the next business day,depending on destination. Someshipments to and from certainlocations may require additionaltime in transit. Optional Saturdaydelivery is also available.

UPS Next Day Air Saver®

Guaranteed on-time delivery by 3:00 p.m. or 4:30 p.m. the next business day to commercialdestinations in the 48 contiguousstates where UPS Next Day Airdelivery is committed by 10:30 a.m.or noon, respectively.

Shipments to residential locationswithin the UPS Next Day Air Saverarea are delivered by end of day.

Not available to destinations whereUPS Next Day Air is committed for end of day.

UPS 2nd Day Air A.M.®

Guaranteed on-time delivery by12:00 p.m. on the second businessday to metropolitan commercialdestinations where UPS Next Day Air delivery is committed by10:30 a.m. UPS 2nd Day Air A.M.service is available for delivery to most metropolitan commercial

addresses throughout the 48 contiguous states.

UPS 2nd Day Air®

Guaranteed delivery to the 48contiguous states, Alaska andPuerto Rico by the end of thesecond business day.

UPS Ground Guaranteed day-definite delivery to the 48 contiguous states, Alaskaand Puerto Rico.

UPS Ground (Intra-Oahu)Prompt, next-business-day deliveryfor customers located within Oahu.

UPS Hundredweight Service®

Designed for shipments UPSclassifies as Less-Than-PalletLoadSM.An ideal alternative to traditional LTL (Less-Than-Truckload) service formultiple-piece shipments weighingless than 1,000 pounds.

Determine the Service Option – Domestic

Collect On Delivery (C.O.D.)C.O.D. service is available for pack-ages shipped throughout the UnitedStates and Puerto Rico. Currency is not accepted for payment. Theservice charge is $7.50 per package.C.O.D. service is not available whenusing a UPS Ground Same-DayPickup shipping document. Seepage 93 for an explanation of theUPS Ground Same-Day Pickup shipping document.

C.O.D. Enhancement ProductsUPS CapitalSM, the financial servicesbusiness unit of UPS, offers C.O.D.Enhancement Services to helpcompanies manage their businessesmore efficiently. Benefits mayinclude improved cash flow,reduced administrative resources,lower check processing costs,financial management for C.O.D.remittances and decreased risk ofnon-payment. To learn more abouthow UPS Capital may help yourcompany, visit upscapital.com or call 1-800-637-0620.

UPS C.O.D. AutomaticSM ServiceA UPS Capital C.O.D. enhancementservice that ensures advance fund-ing of UPS C.O.D. remittances andeliminates manual check processingtasks via electronic funds transfersdirectly into your designated bankaccounts. Customers are sent dailyreports of payments received, netdeposits to accounts and totalreturned items. To qualify, customersmust have minimum annual C.O.D.remittances of $30,000.

Additional Domestic Services

Additional services are available with all UPS domestic service options except UPS SonicAir, unless otherwise indicated.

We have more guaranteed*, time-definite delivery options than ever. When do you need it there?

*Visit UPS.com®

or call1-800-PICK-UPS®

for guaranteedetails, serviceavailability, delivery timecommitmentsor to requesta pickup.

11PROCESS YOUR SHIPMENT

*Additional pickup fees apply.

**A package fitting thisdescription does notneed to be originallydelivered by UPS, butshould fall within UPSsize and weight limitsand conform to UPSpackaging guidelines.

†The maximum accept-able size for each Drop Box package is 16" x 13" x 2".

Declared Value Charges

$0.00-$100 $0.00

$100.01-$300 $1.20 minimum

$300.01-$50,000 $.40 per $100of value

UPS C.O.D. SecureSM ServiceA UPS CapitalSM C.O.D. enhancementservice that provides all the benefitsof UPS C.O.D. AutomaticSM, but alsoprovides protection for returnedC.O.D. checks up to a specified limit.Requires minimum annual C.O.D.remittances of $50,000 to qualify.

UPS C.O.D. ElectronicSM ProcessingUse UPS WorldShip®, UPS InternetShipping, UPS CampusShipTM or aUPS OnLine® Compatible vendorshipping system. Simply type in the package and C.O.D. informationand the shipping system willproduce a barcoded address labelthat contains all C.O.D. information.

Manual C.O.D. TagsTo use a manual C.O.D. tag, type or print an address label and attach it to the top of your package.Complete a UPS C.O.D. tag per theinstructions on the tag and specifythe exact amount due. Then, attachthe C.O.D. tag to the package,covering the address label. Retainthe “Shipper Receipt” portion foryour records.

A UPS C.O.D. tag must be attachedto each package for which a C.O.D.amount is to be collected.

Declared Value for CarriageA package is automatically protectedagainst loss or damage up to $100.Additional protection up to $50,000per package is available uponrequest. Refer to the “Terms andConditions” beginning on page 122for more information. DeclaredValue charges are listed below:

Hold for PickupHold for Pickup service is availableat no additional charge. We’ll deliverthe package to the UPS CustomerCenter you select and telephonethe consignee for pickup.

Packages are usually available by 8:30 a.m. on the scheduled day of delivery. When picking upthe package, the recipient may be required to present a driver’slicense or other photo identification.Packages not picked up within fivebusiness days of arrival will bereturned.

Hold for Pickup service is notavailable for Saturday deliveryshipments. Call 1-800-PICK-UPS®

to determine the most convenientUPS Hold for Pickup location.

For each package, complete anaddress label showing the words“Hold for Pickup,” the consignee’sname, telephone number, the nameof a contact person and the fulladdress of the UPS Customer Center.In addition, apply a UPS Hold forPickup label above the addresslabel on the package. Visit “Get UPSLabels, Paks, and More” within the Shipping tab on UPS.com® or call 1-800-PICK-UPS to order Hold for Pickup labels.

Saturday DeliverySaturday delivery is available forExpress Envelopes and packagesshipped via UPS Next Day Air®

Early A.M.® and UPS Next Day Air®

services. Saturday delivery is notavailable for Express Envelopes and packages shipped via UPS NextDay Air Saver® service. Refer toUPS.com or call 1-800-PICK-UPS for delivery areas. Each ExpressEnvelope or package must bear a Saturday Delivery routing label.

The charge for this Saturday deliv-ery service is $12.50 per ExpressEnvelope or package. This fee isbilled to the payer of the transpor-tation charges. There is no Saturdaydelivery fee for UPS HundredweightNext Day Air shipments.

UPS Return ServicesUPS ReturnsSM

UPS offers several convenient optionsfor the return of packages to yourlocation with shipping chargesbilled to you. Your customers can request a pickup at UPS.com or by calling 1-800-PICK-UPS.*

Print Return Label – Print a label for the return of a UPS-compatiblepackage** within the United States.For a service charge of $.50, yougenerate the label and include it inan outbound shipment or distributeseparately to your customer, whothen applies the label to the pack-age and drops it off at any locationof The UPS StoreTM, UPS Drop Box†,UPS Customer Center, UPS AuthorizedShipping OutletSM or pickup location,or gives it to a UPS service provider.Available via UPS Next Day Air, UPS 2nd Day Air® and UPS Groundservices, where available, forshippers using UPS WorldShip, UPSInternet Shipping, UPS CampusShipor a UPS OnLine Compatible vendorshipping system.

Electronic Return Label –Electronically transmit a label via e-mail to your customer for the easy return of a UPS-compatiblepackage** within the United States.Available via UPS Next Day Air, UPS 2nd Day Air and UPS Groundservices, where available, for shippers using WorldShip, UPS Internet Shipping or UPSCampusShip for a service charge of $1. Your customer prints the

Additional Domestic Services (continued)

12

Determine the Service Option – DomesticAdditional Domestic Services (continued)

label, applies it to the package, then drops off the package at anylocation of The UPS StoreTM, UPSDrop Box*, UPS Customer Center,UPS Authorized Shipping OutletSM

or pickup location, or gives it to a UPS service provider.

Print and Mail Return Label –Provides your customer with a pre-printed label via mail for the returnof a UPS-compatible package**within the United States. Availablevia UPS Next Day Air®, UPS 2nd Day Air® and UPS Ground services,where available, for shippers usingUPS WorldShip® or UPS ReturnsSM

on the Web. For a service charge of $2.25, we print the label uponyour request and mail it to yourcustomer, who applies the label tothe package and drops it off at anylocation of The UPS Store, UPS DropBox*, UPS Customer Center, UPSAuthorized Shipping Outlet orpickup location, or gives it to a UPS service provider.

UPS ReturnsSM PlusUPS Returns Plus makes returnsmore convenient for you and yourcustomers with the followingoptions. We’ll even take the returnlabel to your customer’s pickuplocation when we pick up thepackage. Your customers canrequest a pickup at UPS.com®

or by calling 1-800-PICK-UPS®.†

1 UPS Pickup Attempt – Request a pickup for the easy return of aUPS-compatible package** withinthe United States. Available via UPS Next Day Air, UPS 2nd Day Airand UPS Ground services, whereavailable, for shippers usingWorldShip, UPS Internet Shipping,UPS CampusShipTM, a UPS OnLine®

Compatible vendor shipping system

or Returns on the Web for a servicecharge of $4. If the package cannotbe picked up on the first attempt,we will leave the return label at thepickup location. Your customer thenapplies the label to the package anddrops it off at any location of TheUPS Store, UPS Drop Box*, UPSCustomer Center, UPS AuthorizedShipping Outlet or pickup location,or gives it to a UPS service provider.

3 UPS Pickup Attempts – Request a pickup for the return of a UPS-compatible package** within theUnited States. Available via UPSNext Day Air, UPS 2nd Day Air and UPS Ground services, whereavailable, for shippers usingWorldShip, UPS Internet Shipping,UPS CampusShip, a UPS OnLineCompatible vendor shipping systemor Returns on the Web for a servicecharge of $5.25. If the packagecannot be picked up on the firstattempt, we will attempt to pick up the package on each of the nexttwo business days. If the packagecannot be picked up after the thirdattempt, the return label will bereturned to UPS.

Call Tag – Request a pickup, via UPS Ground, for the return of a UPS-compatible package**. Availablevia UPS Ground service, where avail-able, for shippers using ElectronicData Interchange (EDI) transmis-sions, or by completing the manualCall Tag form for a service charge of $5.75. We will take the packagelabel to your customer’s pickuplocation and pick up the package. If the package cannot be picked upon the first attempt, we will attemptto pick up the package on each ofthe next two business days. If thepackage cannot be picked up afterthe third attempt, the Call Tag will

be returned to UPS, and the trans-portation charges will be credited to the shipper.

UPS Authorized Return Service®

(ARS) – A contractual service whereUPS provides you with preprintedreturn labels you send to yourcustomers. We will preprint thereturn destination on the returnlabel according to your specifica-tions and provide you with an amplesupply of return labels. Choosepackage return via UPS Next DayAir, UPS 2nd Day Air and UPSGround. You have the option ofincluding a return label with youroutbound shipment or distributingthe label separately to yourcustomer, who then applies thelabel to the package and drops it off at any location of The UPSStore, UPS Drop Box*, UPS CustomerCenter, UPS Authorized ShippingOutlet or pickup location, or gives it to a UPS service provider.

UPS Returns on the WebAn innovative, Web-enabled,contractual return service designedto expedite business returns byautomating the returns processcompletely from your Web site.Labels are transmitted electronicallyto your customers and can beaffixed to the package(s) intendedto be returned. Your customerapplies the label to the package and drops it off at any location ofThe UPS Store, UPS Drop Box*,UPS Customer Center, UPS AuthorizedShipping Outlet or pickup location,or gives it to a UPS service provider.Other return services availableinclude Print and Mail Return Label,1 UPS Pickup Attempt and 3 UPSPickup Attempts. Key features ofthis service include reduced proc-essing time, full package tracking

**The maximum acceptable size for each Drop Box package is 16" x 13" x 2".

**A package fitting this description does not need to be originally delivered by UPS, but should fall within UPS size and weight limitsand conform to UPS packagingguidelines.

†Additional pickup fees apply.


Additional Domestic Services (continued)

and improved customer service. UPS ReturnsSM on the Web is hostedby an Application Service Provider(ASP), which means you won’t haveto maintain this service on yourserver, and you’re sure to have themost up-to-date program. Availablefor setup on your Web site or in yourcustomer service center.

Visit UPS.com® or call 1-800-PICK-UPS® to determinewhether UPS Returns on the Web is the appropriate solution for yourbusiness.

Restrictions on Return Services– A pickup charge of $10 may be

assessed when pickup is requestedfor a UPS Ground Return Servicepackage when no other packagesare shipped.

– Hazardous Materials requiringshipping papers are not allowed in UPS Return Services.

– Return Services are valid for the50 United States. Shipments fromPuerto Rico to the United Statesare not permitted.

DomesticUPS GUARANTEED SERVICE OPTIONS*

SAME DAYUPS SonicAir®

• Coast-to-coast, 24/7, 365 days a year

1 DAYUPS Next Day Air® Early A.M.®

• By 8:00 a.m. on the next business day; Saturday service available

UPS Next Day Air®

• By 10:30 a.m., noon or end of day the next business day; Saturday service available


• By 3:00 p.m. or 4:30 p.m. the next business day

2 DAYSUPS 2nd Day Air A.M.®

• By 12:00 p.m. on the second business day to commercial destinationsin the 48 contiguous states

UPS 2nd Day Air®

• By end of the second business day

BY DATE SCHEDULEDUPS Ground• Day-definite to all 50 states and Puerto Rico


• LTL alternative for LPLSM (Less-Than-PalletLoadSM) shipments• Day-definite

*For guarantee details, service availability and delivery time commitments, visit UPS.com® or call 1-800-PICK-UPS®.

Determine the Service Option – InternationalInternational Export

14

UPS SonicAir®

Guaranteed delivery from theUnited States to more than 180countries and territories worldwide.Service is typically completedwithin 24 hours, including customsclearance. Specific delivery timeguaranteed at time of orderplacement.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m.on the second business day to majormetropolitan areas in Canada.Guaranteed delivery by 9:00 a.m.

in two or three business days to major business centers in 14 European countries.

UPS Worldwide ExpressSM

Guaranteed delivery to more than 215 countries and territories,typically within two or three businessdays. Delivery is guaranteed as earlyas 10:30 a.m. to major metropolitanareas in Canada and Europe, and by end of the day to other destina-tions in Europe, Canada, Asia andLatin America.

UPS Worldwide ExpeditedSM

Guaranteed delivery to more than61 destination countries:

– To Canada, typically within three or four business daysto most destinations.

– To major destinations in Europe,Asia and Latin America, typicallywithin three to five business days.

UPS Worldwide Express NA1SM

Guaranteed overnight delivery from many major European busi-ness centers if an early pickup is requested in select originpostal codes.

Add $2 to the appropriate WorldwideExpress rate for a Worldwide Express NA1 shipment.


Delivery of Express Envelopes anddocuments within one or two daysis guaranteed from hundreds of business centers worldwide,including by the end of the nextbusiness day from major businesscenters in Canada and Asia.

Package delivery is guaranteed in two business days from majorbusiness centers in Europe.


Guaranteed service available frommore than 61 countries.

– From Canada, typically within twobusiness days.

– From Mexico, typically within fourbusiness days.

– From Europe, Asia and Central andSouth America, typically withinfive business days.

International Import Freight Collect

Note: For international shipping information,visit UPS.com/globaladvisor.

Note: 10:30 a.m.delivery locationsare the same as Next Day Air delivery commitment times in the U.S. Certain locations will require additionaltime in transit.For specifictime in transitinformation, visitUPS.com® or call1-800-PICK-UPS®.

*Visit UPS.comfor guaranteedetails, serviceavailability or delivery timecommitments.

Guaranteed* door-to-door, customs-cleared delivery to more than 215 countries and territories.

Guaranteed* door-to-door, customs-cleared delivery from more than 170 countries and territories.


Additional International Services

The information below applies to all levels of UPS international service except UPS SonicAir®, unless otherwise noted.

Declared Value Charges

$0.00-$100 $0.00

$100.01-$300 $1.20 minimum

$300.01-$50,000 $.40 per $100 of value

Shipments greater Multiply declaredthan $50,000** value by .004

**$50,000 maximum declared value per package

Billing OptionsThe Billing Options charges pershipment are:

– $15 Bill Duty/Tax and ShippingCharges to Shipper (FreeDomicile).

– $15 Third Party Free Domicile(Third Party pays Duty/Tax and Shipping Charges).

– $15 Delivered Duty Paid, V.A.T. Unpaid.

Certificate of OriginCan be prepared by UPS on behalfof the shipper for goods manufac-tured and originating within theUnited States. The fee is $10 pershipment.

Currency Conversion Rate FeeCharges to a payer’s account in aforeign currency will be convertedto the payer’s currency using aweekly exchange rate securedthrough Major Money Center Banks. The fee is .75 percent of the currency amount converted.

Declared Value for CarriageA shipment is automatically pro-tected against loss or damage up to $100. Additional protection up to $50,000 per package is availableupon request. Refer to the “Termsand Conditions” beginning on page

122 for more information. DeclaredValue charges are listed below:

Non-Resident Importer (NRI)Applicable When Shipping toCanada. If you use the Bill Duty, Tax and Shipping Charges to Shipper(Free Domicile billing option)frequently, you should open an NRI account.

A Non-Resident Importer is ashipper in the United States whoacts as the importer of record to the Canadian government. Theshipper files the Power of Attorney(clearance authorization) with UPSfor clearance of goods in Canadaand is responsible for the paymentof all Canadian duties, taxes andbrokerage fees. The customs-clearance process is transparent tothe consignee: The consignee is notinvolved. Goods are delivered afterclearance. The shipper undertakesall importing responsibilities asrequired by Canadian law and must

maintain records on all importationinto Canada for a period of timeprescribed by the Canadian govern-ment (for U.S. NRI account holders,that period is six years).

The NRI option can be utilized on air or ground shipments. Shippersshould mark the “Prepaid” billingoption on the waybill, record theirsix-digit NRI shipper number in the“Shipper’s UPS Account No.” sectionof the waybill and record their NRIbrokerage account number in the“Special Instructions” section of the waybill. Customers who wouldlike to set up an NRI account mustcontact their UPS representative.

Saturday DeliverySaturday delivery is available forUPS Worldwide Express PlusSM andUPS Worldwide ExpressSM. Refer toUPS.com® or call 1-800-782-7892for delivery areas. Each ExpressEnvelope or package must bear a Saturday Delivery routing label. A $12.50 fee for each shipment isbilled to the payer of the transpor-tation charges.

Shipper’s Export Declaration (S.E.D.)We can prepare and file an S.E.D. onyour behalf when all data requiredis provided and we obtain properPower of Attorney. The charge pershipment is $10.

16

Determine the Service Option – InternationalAdditional International Services (continued)

UPS Exchange CollectSM

Our alternative to an internationalC.O.D., UPS Exchange Collect offersa fast, simple payment alternativefor international trade. This contract-only international service streamlinespayment for goods with this process:

1. Importer and exporter agree topurchase and sale terms and specifyUPS Exchange Collect for financialsettlement.

2. The exporter ships the goods byUPS. UPS notifies the importer thata shipment is in transit and pay-ment must be made before delivery.

The notification includes UPS bankaccount and routing instructions.

3. The importer instructs their bankto wire transfer payment to the UPSbank account. UPS will not acceptcash, checks, credit cards, PayPal or Western Union money/wiretransfers.

4. After UPS receives payment, theshipment is delivered to the importer.

5. Upon verification of delivery, UPS remits funds to the exporter.

Who Should Use UPS Exchange Collect?– Companies looking to expand into

new global areas and grow theircustomer base without assumingadditional payment risk.

– Companies looking to increasetop-line international sales with-out a corresponding increase in accounts receivables.

– Companies that want to improvecustomer service by fulfillingcustomer orders in much less timethan required to complete mostletters of credit.

– Companies with late-payingcustomers or high receivables write-offs.

For information on origin anddestination countries where UPSExchange Collect services are avail-able, please call 1-800-782-7892 or visit UPS.com®.

UPS World EaseSM

A contract service for companieswith shipments to multipleconsignees in a single country on the same day. This service alsoprovides a solution for shipmentsdestined to multiple consigneeswithin the European Union.

Through an automated shipmentpreparation process, summarydocumentation is prepared andtransmitted with your shipments to UPS, enabling a single customs-clearance procedure covering allshipments in the consolidation.This guaranteed service is a featureof UPS Worldwide Express NA1SM,UPS Worldwide ExpressSM and UPSWorldwide ExpeditedSM.

As multiple shipments will traveltogether until customs clearance,transit times may vary from tradi-tional single-shipment transit times.Call 1-800-782-7892 for furtherinformation.

InternationalUPS GUARANTEED SERVICE OPTIONS*

FASTEST – BEST AVAILABLE FLIGHTUPS SonicAir®

• From the U.S. to more than 180 countries and territories; typicallycompleted within 24 hours

FASTERUPS Worldwide Express PlusSM

• Day-definite by 8:30 a.m. or 9:00 a.m. for export


• Day-definite• 2 to 3 days to/from Canada, Europe, Asia and Latin America

FASTUPS Worldwide ExpeditedSM

• Day-definite service to/from 61 countries throughout Europe, Asia and Latin America

NEXT DAY FROM EUROPEUPS Worldwide Express NA1SM

• Overnight from Europe

*For guarantee details, service availability and delivery time commitments, visit UPS.com® or call 1-800-PICK-UPS®.


Additional International Services (continued)

Customs Brokerage ServicesThe following applies per shipmentfor imports into the United States:

– All UPS Worldwide Express PlusSM,UPS Worldwide Express NA1SM, UPS Worldwide ExpressSM and UPSWorldwide ExpeditedSM ratesinclude routine customs clearance.Routine customs clearance is builtinto your rates when you use UPSto perform the customs clearancefor any of these services.

– The UPS Service Guarantee doesnot apply when customs clearanceis performed by brokerage officesother than those designated byUPS, or if a service delay is the result of certain events beyond our control, such as a governmentagency hold.

– Customs clearance for UPS smallpackage shipments specified here applies only to the formerUPS Customhouse Brokerage

offices, which are strictly engagedin the processing of internationalsmall package shipments. OtherUPS Supply Chain SolutionsSM

customs brokerage offices chargefees for clearance of small pack-ages and freight.

For more information on any of our brokerage services, call 1-800-782-7892.

Entry Preparation Charges for Importing into the United StatesAll rates and values are shown in U.S. funds. Rates do not include applicable taxes.

*For UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Expressand UPS Worldwide Expedited, routine customs clearance (for entries up to fiveclassification lines) is included at no additional cost. Additional charges will apply ifcustoms clearance is performed by brokerage offices other than those designated by UPSfor clearing the products listed above.

Customs clearance for the products listed above is provided by the UPS Supply ChainSolutions brokerage offices, designated by UPS for handling small package customsclearance. Other UPS Supply Chain Solutions customs brokerage offices charge feesfor clearance of small packages and freight.




Value for Duty UPS Worldwide ExpeditedSM

$0 to $200 No Charge*

$200.01 to $1,250 No Charge*

$1,250.01 to $2,000 No Charge*

Each Additional $1,000 or Part Thereof No Charge*

18

Determine the Service Option – InternationalAdditional International Services (continued)

Explanation of Brokerage Services for Importing into the United States

Continuous Entry Bond: A one-yearbond for all entries made in a singleyear with up to $50,000 coverage.Required only under specialcircumstances.

Customs Entry Packet: Entry and payment documentation forshipments that have been throughthe U.S. Customs and BorderProtection payment and reviewprocess.

Disbursement Fee: Customers are responsible for payment of dutyand taxes. A fee of two percent(minimum $5) of the amount paidor processed by UPS on behalf of the customer will be charged.

Duty: A fee imposed by customs on imported merchandise. Based on the value and/or gross weight, it may differ according to thecommodity.

Duty Drawback: The preparation of a refund request for part or all ofcustoms duty or domestic tax paidon imported merchandise that wassubsequently manufactured into a different article or re-exported.

Fish and Wildlife (F&W): The U.S.government charges a fee for anyshipment requiring fish and wildlifeclearance. The amount assessed byF&W depends upon the port of entryinto the United States.

Brokerage Services

Special EntriesDuty Drawbacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 75

Temporary Import Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 75

Warehouse/Foreign Trade Zone Entry . . . . . . . . . . . . . $ 125

Entry-Line Charge after First Five Lines . . . . . . . . . $3/line

Live Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 20

Other Government Agency Entry . . . . . . . . . . . . . . . . . . $ 20

Fish and Wildlife . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 55

Additional Consignee/Invoice . . . . . . . . . . . . . . . . $2/invoice

Bonds (Contract Only)Continuous Entry Bond . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 500

In-Transit Bond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 75

Transportation Handling . . . . . . . . . . . . . . . . . . . . . . . . . . $ 25

Single Entry Bond (Minimum Charge) – Air/Ground . . . . . . . . . . . . .$30/$20Charge per Additional $1,000or Part Thereof Exceeding $10,000 Bond – Air/Ground . . . . . . . . . . . . . . . . . . . . $3/$2

Other ServicesWarehouse Storage – Air/Ground – per Day after Five Days . . . . . . . . . . . . . . . . . . . . . . . . . $30 +

$.02 per kg

Marking Notice Processing . . . . . . . . . . . . . . . . . . . . . . . . $ 75

North American Free Trade Agreement (NAFTA) Processing . . . . . . . . . . . . . . . . . $ 20

Post Entry Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85

Disbursement Fee . . . . . . . . . . . . . . . . . . . . . . 2% of Duty/Tax (minimum $5)

Customs Entry Packets . . . . . . . . . . . . . . . . . . . .$3 per packet

Overtime Service (Hourly Rate) . . . . . . . . . . . . . . . . . . $ 50

The information below and on the next page applies to all levels of UPS international service except UPS SonicAir®, unless otherwise indicated.


Additional International Services (continued)

Formal Entry: Required for ship-ments valued at more than $2,000(U.S.) or for shipments containingspecific commodities designated byU.S. Customs and Border Protection.

In-Transit Bond (IT Bond): Allows a shipment to be transported orwarehoused under U.S. Customs and Border Protection supervisionuntil it is formally entered into thecustoms territory of the UnitedStates and duty is paid, or until it is exported from the United States.

Live Entry: A type of U.S. Customsand Border Protection entry thattypically requires a visa licensefrom the export country whenmandated by U.S. Customs andBorder Protection (such as textiles).These shipments usually require a formal entry and an additional day of customs clearance.

Marking Notice Processing: Specialdocuments must be filed for a ship-ment not properly marked with thecountry of origin. A customs Powerof Attorney must also be completedand on file with brokerage beforethe shipment can be forwarded tothe consignee for proper marking.

Merchandise Processing Fee:A non-refundable fee charged byU.S. Customs and Border Protectionfor administrative expenses forprocessing an imported shipmentrequiring formal entry.

NAFTA Processing: Special process-ing to ensure that the requiredNAFTA documentation on a shipmentis complete to allow any applicablereduced tariff.

Other Government Agency (OGA)Entry: Other government agencieswork with U.S. Customs and BorderProtection on regulating and con-trolling commodities coming into theUnited States from other countries.Special documents must be submit-ted to these agencies for shipmentsthat contain controlled commodities.These agencies include the Foodand Drug Administration (FDA),Department of Agriculture (USDA),U.S. Fish and Wildlife Service and the Federal CommunicationsCommission (FCC), among others.

Overtime Service: When additional,non-routine activities are requiredfor entry of merchandise, selectedservices may be performed by UPS at the request of the importer.Services offered include (but are not limited to) manipulations, label-ing, inventory, etc. Please contact a brokerage specialist if there is a need for additional clearanceservices.

Post Entry ServicesProtest: A request from an importerto recoup the overpayment of duty to U.S. Customs and BorderProtection due to a descriptiondiscrepancy or misclassification on the customs entry.

Supplemental Information Letter: A request from an importer to obtaincorrections to an entry filed withU.S. Customs and Border Protectionprior to liquidation.

Voluntary Tender: A request froman importer to submit additionalduties owed to U.S. Customs andBorder Protection, where submis-sion is initiated by the customer.

Single Entry Bond (SEB): A one-timebond issued to ensure compliancewith U.S. laws and regulations.When an SEB is necessary, we willcontact the importer prior to customsclearance.

Temporary Import Entry: A specialcustoms entry for merchandise tobe brought into the country exemptof duty, provided the merchandiseexits the country within a certainamount of time and under U.S.Customs and Border Protectionsupervision.

Transportation Handling Fee:Assessed when shipments areremoved from the UPS system, at the request of the importer, to be forwarded to another brokerfor clearance. The shipments aretransferred from the UPS-bondedfacility to the designated bondedagent’s facility. A bonded carrier or cartman must be used to transfergoods in-bond from UPS to anothercarrier based on approval to movethe goods from U.S. Customs andBorder Protection. The transfer maybe denied by UPS Supply ChainSolutionsSM customs brokerageservices.

Warehouse/Foreign Trade Zone(FTZ) Fee: A fee assessed to thecustomer when a request is madeby the importer to file a warehouseor Foreign Trade Zone entry. Thesetypes of entries are non-routine andmust be requested by the importerto UPS Supply Chain Solutions.

Determine Weight and Size Domestic Air Shipments, Including Puerto Rico

Dimensional Weight

20

Dimensional weight may apply toUPS Next Day Air® Early A.M.®, UPSNext Day Air®, UPS Next Day AirSaver®, UPS 2nd Day Air A.M.® and UPS 2nd Day Air®. Use the followingsteps for weight and size calculations.

1. Determine actual weight.Use any standard scale and roundup any fraction of a pound to thenext full pound.

2. Determine dimensionalweight.Multiply the package length by the width by the height. For eachmeasurement, round off any fractionto the nearest whole inch (forexample, 1.00" to 1.49" will beconsidered 1 inch, and 1.50" to1.99" will be considered 2 inches).The result is the cubic size. Dividethe cubic size by 194 to determinedimensional weight in pounds.Increase any fraction to the next pound.

Multiple PackagesIf you have more than one packageto be shipped, consider each pack-age a separate shipment for weightcalculation purposes. For UPSHundredweight Service® shipments,see pages 52 and 53.

3. Determine billable weight.Compare each package’s actualweight to its dimensional weight.The greater of the two weights is the billable weight and should be used to calculate the rate.

4. Determine if Large Air Package rules apply to your UPS domestic shipments.Large Air PackagesA package shipped using a UPS Air Service is considered a “LargeAir Package” when its length, combined with twice the width plus twice the height, exceeds130 inches, and is equal to or less than 165 inches.

Large Air Packages are subject to a minimum billable rate of $90.After calculating the rate of thepackage, compare the rate to theminimum billable rate, and applythe greater of the two. The mini-mum billable rate will not apply to UPS Hundredweight Serviceshipments.

To determine the rate for single-package shipments with a dimen-sional weight of 150 pounds ormore, multiply the package weightby the price per pound multiplier,located at the end of the applicablerate chart.

Dimensional Weight = L x W x H194

L = Length in inchesW = Width in inchesH = Height in inches

L W

H

Billable Weight:Actual or Dimensional?Determining which weight to use in calculating your rate requiresthat you determine which ruleapplies. Different rules applydepending on the service selected.

Dimensional weight considersdensity, which is the amount of space a package occupies in relation to its actual weight, to determine billable weight.Calculations of dimensional weight are based on theInternational Air TransportAssociation (IATA) volumetricstandards (subject to changewithout notice).

Irregularly Shaped PackagesMeasure boxes or containers that are not rectangular to determinedimensional weight and whetherthe package is within maximumlimits. Treat the irregularly shapedpackage as if it were in a regularrectangular box. Measure thelength, width and height of thepackage from its extreme points.

Note: Packages that exceed UPSweight and size limits are notaccepted for transportation. If found in the UPS system, they are subject to an Over MaximumLimits charge. See page 107 or108 for details. For MaximumWeight service restrictions, seepage 110.

Length

Hei

ght

Width


Dimensional Weight

Dimensional weight, if greater thanactual weight, is used to calculatethe rate for UPS Worldwide ExpressPlusSM, UPS Worldwide Express NA1SM, UPS Worldwide ExpressSM and UPSWorldwide ExpeditedSM. Use thefollowing steps for weight and size calculations.

1. Determine actual weight.Use any standard scale and roundup any fraction of a pound to thenext full pound.

2. Determine dimensionalweight.Multiply the package length by the width by the height. For each

measurement, round off any fractionto the nearest whole number (for example, 1.00 to 1.49 will be considered 1, and 1.50 to 1.99will be considered 2). The result is the cubic size.

For a multiple-package shipment,add the result for all of the pack-ages together. The total is the cubicsize of the shipment. (If you areusing a UPS Shipping Record book,each international package isconsidered a separate shipment for billing purposes.)

Divide the cubic size by 166 ifmeasured in inches, or by 6,000

if measured in centimeters, todetermine the dimensional weight.To convert metric measurementsinto pounds, multiply the result by 2.20465. Increase any fraction to the next pound.

3. Determine billable weight.Compare the package’s/shipment’sactual weight to the dimensionalweight. The greater of the twoweights is the billable weight andshould be used to calculate the rate.

Dimensional Weight =

L x W x Hin Pounds 166

L = Length in inchesW = Width in inchesH = Height in inches

L W

H

Dimensional Weight =

L x W x Hin Kilograms 6,000

L = Length in centimetersW = Width in centimetersH = Height in centimeters

L W

H

Note: Packages thatexceed UPS weight and size limits are not accepted fortransportation. If foundin the UPS system, they are subject to an OverMaximum Limits charge.See page 108 for details.For Maximum Weightservice restrictions, see page 110.

International Air Shipments

22

Determine Weight and Size UPS Ground

Tool: To help you determine if Oversize, Large Package or Maximum Size rules apply to your package, a 165-inch chain is available upon request by calling 1-800-PICK-UPS®.

Start here 84" 108" 130" 165"

Length is the longest side of a package or object.

Girth is the distance all the wayaround the package or object at its widest point perpendicular to the length.

GIRTH

Step 1: Measure Length

• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• •-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-••-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•

-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-

•

•••••••••••••••••••••••••••••••••••••••••••••••••••••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

LENGTH

Step 2: Measure Girth

Step 3: Add lengthand girth together.

Step 4: Weigh the packageto obtain its actual weight.

OS1 OS2 OS3/Large Package

Oversize 1, 2 and 3

Determine if Oversize 1, Oversize 2or Oversize 3 rules apply to yourUPS Ground shipment.

Oversize 1A package is considered “Oversize1” (OS1) when its actual weight is less than 30 pounds and itscombined length and girth exceeds84 inches, and is equal to or lessthan 108 inches.

For each OS1 package, the billableweight is 30 pounds.

Oversize 2A package is considered “Oversize2” (OS2) when its actual weight is less than 70 pounds and itscombined length and girth exceeds108 inches, and is equal to or lessthan 130 inches.

For each OS2 package, the billableweight is 70 pounds.

Oversize 3A UPS Ground package is consid-ered “Oversize 3” (OS3) when itscombined length and girth exceeds130 inches, and combined lengthand girth is equal to or less than165 inches, and actual weight is less than 90 pounds.

For each UPS Ground OS3 package,the billable weight is 90 pounds. A Large Package Surcharge will be applied.

Large Package SurchargeA Large Package Surcharge of $40will be applied to all domestic UPSGround packages, including UPSHundredweight Service®, when thesize of the package exceeds 130inches in length and girth combined.

Items Shipped in BagsShape – When multiple items are shipped in a flexible container(e.g., burlap or plastic bag), thedimensional or oversize measure-ments will be determined when theexterior is at rest. As this shape will differ from placement to place-ment, cubic size or length and girthmeasurements will be at the solediscretion of UPS. For domestic andinternational services, the billableweight will be the greater of thedimensional or oversize weight ascompared to the actual weight.

Tails – A tail on an item shipped in a bag should be measured for the amount of space it takes up in a reasonably compressed fashion.Any tail that is created by placingan item in a bag must be compressedand taped to the body of the item.

Note: Packages that exceed UPS weight and size limits are not accepted for trans-portation. If found in the UPS system,they are subject to an Over Maxi-mum Limits charge.See page 107 or 108 for details. ForMaximum Weightservice restrictions, see page 110.

Determine the RateDomestic and International

First choose your service option, compute the billable weight of your packageand look up the shipping zone (Domestic Zone Chart information on pages 24and 25; Export, page 54; Import Freight Collect, pages 74 and 75). Thenyou’re ready to determine the rate. And it’s the same process whether you’reshipping domestically, exporting to other countries or importing into theUnited States.

You can use UPS WorldShip®, UPS Internet Shipping, UPS CampusShipTM, a UPSOnLine® Compatible vendor shipping system or the “Calculate Time and Cost”application on UPS.com® to access UPS rates. Or, if you prefer to use the ratecharts in this guide, use the following steps.

1. Go to the pages listing the rates for the service option you’ve selected.

2. Match the billable weight to the appropriate zone. Add surcharges if special options or additional services are selected.

Example:On page 38, for a UPS 2nd Day Air®

shipment weighing 30 pounds where the destination zone is 16, the rate would be $65.20.

The applicable UPS Rates are determined on the basis of package and shipper characteristics, and are therefore subject to change. Visit UPS.com or see the “Terms and Conditions” beginning on page 122 in this guide for details.


Domestic, Export and Import Freight Collect (except UPS SonicAir®)

UPS 2nd DayAir®

GUARANTEED TWO -DAY*

Zones 14 16

26 Lbs. $48.40 $59.60

27 49.80 60.90

28 51.20 62.30

29 52.70 63.80

30 54.10 65.20*Visit UPS.com® or call 1-800-PICK-UPS®

for guarantee details,service availability,delivery time commit-ments or to request a pickup.

Determine the ZoneDOMESTIC SHIPMENTS

Domestic

24

Note: UPS WorldShip®,UPS Internet Shipping,UPS CampusShipTM or aUPS OnLine® Compatiblevendor shipping systemwill automatically deter-mine the zone for you.

For UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2ndDay Air A.M.®, UPS 2nd Day Air® and UPS Ground:– Using the first three

digits of the destina-tion ZIP Code, deter-mine the zone for theappropriate servicelevel by referring to the zone chartsto the right.

A dash (–) meansservice is not available.

**See your WorldwideZone Chart.

**Customers shouldconsult the chart on the following pageto determine the zonefor UPS Air Services(inter-island).

†Customers on Oahushould consult thechart on the followingpage to determine thezone for UPS Groundservice on Oahu.

Zones for Services to the 48 States and Puerto Rico

18-*-

18-

18-

1818181818181818181818181818181818181818181818181818181818181818181818181818181818

1414*

1414-

14-

1414141414141414141414141414141414141414141414141414141414141414141414141414141414

2nd Day 2ndAir A.M. Day Air Ground

Next Next DayDay Air Air Saver

004-005006-007008009010-089090-099100-339340341342-349350-358359-364365-367368369-372373-374375376-379380-384385386-397398-418420-424425-459460-466467-468469470-473474-479480-497498-504505506-507508509510-516520-560561562-567570-581582583-588590-591592-593594595596-599600-639640-649

DESTINATION ZIP CODES ZONES

811-

118-8-88787878787878787878787676767676765656576

142142

*142142142142

-142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142

152-*-

152152152

-152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152

1818181818181818181818181818181818181818181818181818181818181818181818181818181818-***

181818-

18

1414141414141414141414141414141414141414141414141414141414141414141414141414141414-***

141414-

14

2nd Day 2ndAir A.M. Day Air Ground

Next Next DayDay Air Air Saver

650-655656-676677678679680-692693700-709710-711712-717718719-725726-727728729-738739740-775776-777778-789790-791792793-794795-796797-838840-853854855-863864865870-872873-874875-885889-892893-898900-935936-939940-942943944-949950-953954-961962-966967-968969970-974975-976977-986987988-994


76565657676767656765656543434545342343434-†-545-5

142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142142

-**-

142142142

-142

152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152152

-**-

152152152

-152


Zones for Services to Alaska Zones for Services to Hawaii

144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146144146

141614161416141614161416141614161416141614161416141614161416141614161416141614161416

910910910910910910910910910910910910910910910910910910910910910

99501-9954099547-559955699557-9956699567-6899569-995719957299573-769957799578-995869958799588-9960299603996049960599606-0999610-1199612-996309963199632-349963599636-389963999640-996449964599647-539965499655-639966499665-689966999670-719967299674-869968799688-9969799701-039970499705-1299714-997749977599776-99950

2222222222222222122

9670196706-0796709967129671796730-319673496744967599676296782967869678996791-92967959679796801-2896853-5496857-63

1296701-96863

DESTINATION ZIP CODES ZONES DESTINATION

ZIP CODES ZONE

UPSNext Day Air


UPS Ground(Intra-Oahu)

Ft. DeRussy and ships in the harbor area are Zone 1.

All other military baseswithin the above areas are Zone 2.

UPS NextDay Air®

UPS 2ndDay Air®

UPSGround

For Service to Alaskaand Service to Hawaii:– Using all five digits

of the destination ZIP Code, determinethe zone for theappropriate servicelevel by referring to the zone charts on this page.

26

Shipping InformationDomestic

Schedule Same Futurea Pickup Day Day

UPS.com/pickup $4 $2

1-800-PICK-UPS® $5 $4

Schedule a Pickup Fee

Daily Pickup Account No Charge

All Others $4


for UPS Air ServicesIf you request UPS On-Call Pickup forUPS Air Services, Express Envelopesor packages, there will be a perpackage fee. There is no charge forinternational export On-Call Pickup.

UPS On-Call Pickup for UPS GroundIf you request UPS On-Call Pickupfor UPS Ground packages, there willbe an additional fee per package.These fees apply to all UPS customers.

Delivery to Residential DestinationsA residential delivery is defined asdelivery to a location that is a home,including a business operating outof a home that does not have anentrance open to the public. Add$1.75 to the appropriate rate foreach Express Envelope or packagegoing to a domestic residentialdestination. (Fee does not apply toUPS Ground or UPS HundredweightService® shipments, or whereservice is not available.)

Delivery Area SurchargeA Delivery Area Surcharge appliesto each Express Envelope andpackage delivered to certain ZIPCodes. Go to UPS.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes. (Thissurcharge does not apply to UPS Hundredweight Serviceshipments.)

– $1.25 per Express Envelope or package delivered to a commercial destination.

– $2 per Express Envelopeor package delivered to a residential destination.

Express EnvelopesWhen shipping via UPS Next DayAir® Early A.M.®, UPS Next Day Air®,or UPS Next Day Air Saver® service,there is no weight limit on ExpressEnvelopes containing correspon-dence, urgent documents andelectronic media. Express Envelopesshipped via these services containingitems other than those listed aboveare subject to the correspondingrates for the applicable weight of the Express Envelope.

Free UPS Packaging for UPS Air ServicesWe offer a variety of free containersfor the use of UPS Next Day AirEarly A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS 2ndDay Air A.M.® and UPS 2nd Day Air® services. See pages 6 and 7 for details.


All Services– For larger packages, oversize

and/or other charges may apply.See pages 20 to 22 for details.

– Dimensional weight may apply toany service, except UPS Groundand UPS Hundredweight GroundService. See page 20 for details.

– Any fraction of a pound more thanthe weight shown in the rate chartrequires the next higher rate.

– A Heavy Package sticker is requiredfor any package weighing morethan 70 pounds. See pages 8 and 9 for more information.

Shipments Over 100 Pounds– For UPS Next Day Air® Early A.M.®,

UPS Next Day Air®, UPS Next DayAir Saver®, UPS 2nd Day Air A.M.®

and UPS 2nd Day Air®, to determinethe rate for multiple-package ship-ments weighing 100 pounds ormore, refer to UPS HundredweightService® on pages 52 and 53.

– A package with an actual weightof more than 150 pounds will be accepted for transportation only through UPS SonicAir®. See pages 28 and 29.

– For each package with a dimen-sional weight of more than 150pounds, multiply the weight by the price per pound. For UPS Next Day Air Early A.M. packages, multiply the weight by the priceper pound and add $28.50.

– For Ground services, to determinethe rate for multiple-package ship-ments weighing 200 pounds ormore, refer to UPS HundredweightService on pages 52 and 53.

See pages 90 to 113 for additionalcharges, service restrictions andgeneral information.

28

UPS SonicAir®

SAME-DAY SERVICE

Domestic

Same Day. Any Time. Any Place in the United States.

UPS SonicAir offers same-day guaranteed delivery to any address in the United States, typically between four and sixhours. That’s speed. Moreover, ship at any hour of the day, on any day of the year, including holidays. That’s flexibility. To place an order, visit sonicair.ups.com or call 1-800-451-4550.

Service HighlightsWeb-Enabled: Real-time quotes,pickup and delivery options, onlineordering and tracking, and accountmanagement are available via the Web at sonicair.ups.com.

Fast Pickup: Usually within 60 minutes of order placement.

Guarantee: Visit sonicair.ups.comfor guarantee details, serviceavailability, delivery time commit-ments or to request a pickup.

Ease: For most shipments, simplyuse your UPS account number and sign the shipping documentprovided by the courier at the timeof pickup.

Anywhere: Send to and from allU.S. addresses. (Please see page 65 for UPS SonicAir internationalservice.)

Proactive: Proactive communi-cation of the shipment status is sent via e-mail, phone or fax,including any changes in thedelivery schedule. Proof of deliveryis provided upon shipment arrival.

Tracking: Information is availableonline at sonicair.ups.com24/7/365, or by calling 1-800-451-4550.

Informed: Flight tracking informationis available 30 minutes after sched-uled departure and 30 minutes priorto scheduled arrival, so you knowabout any potential delay.

Reports: Detailed performancereports for shipments are providedupon request at no additional charge.

Verification: We automaticallycontact you to confirm the time of delivery and provide the name of the person who signed for it, at no additional charge.

Available OptionsDoor-to-Door: We pick up from your door and deliver to the finaldestination.

Hold for Pickup: We pick up fromyour door, deliver to the destinationairport and hold for pickup by the recipient.

Hand-Carry Service: A dedicatedSonicAir courier will carry your ship-ment from your door, on board theflight and to your final destination.Price based upon destination.

Aircraft Charter: We can arrange for a chartered aircraft to transportyour shipment. Price based upondestination.

Declared Value for Carriage:Available upon request. Call1-800-451-4550 for details.

Express Air Freight: Priority freightshipments delivered door-to-door.


Shipping Information– See sonicair.ups.com for

real-time quotes.

– A fuel surcharge may apply to UPS SonicAir shipments. See ups-scs.com for details.

– Hazardous Materials are notaccepted in UPS SonicAir service.

– UPS SonicAir is not available at locations of The UPS StoreTM,UPS Customer Centers, UPS DropBoxes or any UPS AuthorizedShipping OutletSM.

– Additional surcharges may apply.Call 1-800-451-4550 for domesticshipments.

UPS SonicAir®

SAME-DAY SERVICE

Domestic

UPS SONICAIR® SERVICES AND RATES

Door-to-Door – 25 pounds or less. $179We pick up from your door and deliver to the finaldestination.

Hold for Pickup – 25 pounds or less. $160We pick up from your door and deliver to the destinationairport and hold for pickup by the recipient.

Additional Mileage – for pickup and/or delivery $2.30 per milebeyond 15 miles from the airport.

Additional Weight – beyond 25 pounds. $1.30/pound

Additional Airbill – commercial airline fee charged $85/50 poundsfor packages over 70 pounds or multiple pieces exceeding priority package guidelines.

Express Air Freight – 100 pounds or more. $1.75-$3/poundFreight shipments delivered door-to-door.

Hand Carry – a dedicated courier will carry your Call 1-800-451-4550shipment from your door, on board the flight and to orderto your final destination.

Drive – includes first 15 miles up to 50 pounds. $55Shipments picked up and delivered to recipient.

Additional Mileage – for delivery beyond 15 miles. $2.30 per mile

Additional Weight – beyond 50 pounds. $15/50 pounds

Retrieval – includes first 15 miles up to 50 pounds. $55We pick up from destination airport and deliverto the final destination.

Express Ground Freight – 100 pounds or more. $1.75-$3/poundFreight shipments delivered door-to-door.

After Hours – applies to pickup or delivery. $45For pickup or delivery before 8:00 a.m. or after8:00 p.m., Monday through Friday.

Weekend – applies to pickup or delivery. $45

Holiday – for pickup or delivery on holidays, including $60Christmas Day, Thanksgiving Day, New Year’s Day, July 4th, Labor Day, Memorial Day and Easter.

Waiting Time $10 (per each 15-minute interval)

Attempts – includes first 15 miles. $40 (plus anyadditional mileage)

Interline Transfer – when direct flight is not available $130and two separate airlines must be used. This does notrefer to connecting flights on the same airline.

Aircraft Charter Call 1-800-451-4550to order

RatesSame-day Air Services

RatesSame-day Ground Services

RatesAdditional Fees and Services

30

UPS Next DayAir® Early A.M.®GUARANTEED OVERNIGHT BY 8:00 A .M .*

Domestic

Guaranteed on-time overnight delivery on business days by 8:00 a.m. to majorcities in the 48 contiguous states and by 8:30 a.m. to most other U.S. cities,including Anchorage, Alaska. Optional verbal delivery confirmation.

Zones 142† 144†

Letter $44.50 $44.50

1 Lbs. 54.25 54.25

2 56.75 56.75

3 59.50 59.50

4 62.00 62.00

5 64.50 64.50

6 66.75 66.75

7 69.25 69.25

8 71.75 71.75

9 74.00 74.00

10 76.50 76.50

11 78.75 78.75

12 80.75 80.75

13 82.75 82.75

14 84.75 84.75

15 87.00 87.00

16 89.25 89.25

17 91.00 91.00

18 92.75 92.75

19 94.50 94.50

20 96.50 96.50

21 98.25 98.25

22 100.00 100.00

23 101.50 101.50

24 103.00 103.00

25 104.50 104.50

26 106.50 106.50

27 108.25 108.25

28 110.00 110.00

29 111.75 111.75

30 113.75 113.75

31 116.00 116.00

32 118.00 118.00

33 120.00 120.00

34 122.00 122.00

35 124.25 124.25

36 126.25 126.25

37 128.25 128.25

38 130.50 130.50

39 132.75 132.75

40 134.75 134.75

Zones 142† 144†

41 Lbs. $136.75 $136.75

42 139.00 139.00

43 140.75 140.75

44 142.75 142.75

45 144.75 144.75

46 146.75 146.75

47 148.50 148.50

48 150.50 150.50

49 152.50 152.50

50 154.50 154.50

51 156.75 156.75

52 159.00 159.00

53 161.25 161.25

54 163.50 163.50

55 165.50 165.50

56 167.75 167.75

57 170.50 170.50

58 173.00 173.00

59 175.50 175.50

60 178.25 178.25

61 180.75 180.75

62 183.50 183.50

63 186.50 186.50

64 189.25 189.25

65 192.00 192.00

66 194.75 194.75

67 197.50 197.50

68 200.25 200.25

69 203.00 203.00

70 205.75 205.75

71 208.25 208.25

72 210.75 210.75

73 213.50 213.50

74 216.50 216.50

75 219.50 219.50

76 222.00 222.00

77 224.75 224.75

78 227.25 227.25

79 229.75 229.75

80 232.75 232.75

Zones 142† 144†

81 Lbs. $235.25 $235.25

82 238.00 238.00

83 240.75 240.75

84 243.25 243.25

85 246.00 246.00

86 248.50 248.50

87 251.25 251.25

88 253.50 253.50

89 256.25 256.25

90 259.25 259.25

91 262.00 262.00

92 264.75 264.75

93 267.25 267.25

94 270.00 270.00

95 272.75 272.75

96 275.50 275.50

97 278.25 278.25

98 280.75 280.75

99 283.00 283.00

100 285.25 285.25

101 287.75 287.75

102 290.00 290.00

103 292.25 292.25

104 294.75 294.75

105 297.25 297.25

106 299.75 299.75

107 302.00 302.00

108 304.75 304.75

109 307.25 307.25

110 310.00 310.00

111 312.75 312.75

112 315.50 315.50

113 318.00 318.00

114 320.25 320.25

115 323.00 323.00

116 325.50 325.50

117 328.00 328.00

118 330.75 330.75

119 333.25 333.25

120 335.75 335.75

Zones 142† 144†

121 Lbs. $338.25 $338.25

122 340.75 340.75

123 343.00 343.00

124 345.75 345.75

125 348.75 348.75

126 351.50 351.50

127 354.00 354.00

128 356.25 356.25

129 359.00 359.00

130 361.50 361.50

131 363.75 363.75

132 366.50 366.50

133 369.00 369.00

134 371.50 371.50

135 374.00 374.00

136 376.50 376.50

137 379.00 379.00

138 381.50 381.50

139 384.25 384.25

140 387.00 387.00

141 389.50 389.50

142 391.75 391.75

143 394.50 394.50

144 397.00 397.00

145 399.75 399.75

146 402.50 402.50

147 405.25 405.25

148 407.75 407.75

149 410.25 410.25

150 413.25 413.25

Price Per 2.58 2.58Pound

UPS Next DayAir® Early A.M.®GUARANTEED OVERNIGHT BY 8:00 A .M .*

Domestic

Dimensional Weight of More Than 150 Lbs.**


HA

WA

II

R

AT

ES

See pages 90 to 113 for additional charges,service restrictions and general information.

– These UPS Next DayAir® Early A.M.® ratesalso apply for ship-ments from UPS DropBoxes.

– The Letter rate appliesonly to shipments sent in UPS ExpressEnvelope or UPS Letterpackaging.

**Visit UPS.com® or call 1-800-PICK-UPS®


**For each package witha dimensional weightof more than 150pounds, multiply theweight by the price per pound and add$28.50.

†Service not available from allorigin ZIP Codes. Seedailyrates.ups.com toview your origin ZIPCode Zone Chart.

UPS Next DayAir®

GUARANTEED OVERNIGHT BY 10:30 A .M .*

Domestic

32

Guaranteed on-time delivery to all 50 states by 10:30 a.m., noon or end of the next businessday, depending on destination. Some shipments to and from certain locations may requireadditional time in transit. Optional Saturday delivery is available to destinations where theweekday guaranteed delivery time is either 10:30 a.m. or noon. Saturday delivery guaranteesdelivery by 12:00 p.m. or 1:30 p.m. where the guaranteed weekday delivery time is 10:30 a.m.or noon, respectively. UPS Hundredweight Service® available. (See pages 52 and 53.)

Zones 12 142† 144† 146†

Letter $7.25 $16.00 $16.00 $22.00

1 Lbs. 7.75 25.75 25.75 36.25

2 8.50 28.25 28.25 39.00

3 9.25 31.00 31.00 41.75

4 9.75 33.50 33.50 44.00

5 10.50 36.00 36.00 46.25

6 10.75 38.25 38.25 48.75

7 11.00 40.75 40.75 51.50

8 11.25 43.25 43.25 53.75

9 11.50 45.50 45.50 56.00

10 12.00 48.00 48.00 58.50

11 12.25 50.25 50.25 60.75

12 12.50 52.25 52.25 62.75

13 13.00 54.25 54.25 65.00

14 13.25 56.25 56.25 67.00

15 13.50 58.50 58.50 69.25

16 14.00 60.75 60.75 71.25

17 14.25 62.50 62.50 73.00

18 14.50 64.25 64.25 75.00

19 14.75 66.00 66.00 76.50

20 15.00 68.00 68.00 78.50

21 15.50 69.75 69.75 80.00

22 15.75 71.50 71.50 81.75

23 16.00 73.00 73.00 83.25

24 16.50 74.50 74.50 85.00

25 16.75 76.00 76.00 86.75

26 17.00 78.00 78.00 88.50

27 17.25 79.75 79.75 90.25

28 17.50 81.50 81.50 92.00

29 17.75 83.25 83.25 94.00

30 18.00 85.25 85.25 96.25

31 18.50 87.50 87.50 98.25

32 18.75 89.50 89.50 100.25

33 19.00 91.50 91.50 102.00

34 19.25 93.50 93.50 104.25

35 19.75 95.75 95.75 106.25

Zones 12 142† 144† 146†

36 Lbs. $20.50 $97.75 $97.75 $108.25

37 21.00 99.75 99.75 110.25

38 21.25 102.00 102.00 112.50

39 21.50 104.25 104.25 114.75

40 21.75 106.25 106.25 116.75

41 22.25 108.25 108.25 119.00

42 22.50 110.50 110.50 121.00

43 22.75 112.25 112.25 123.00

44 23.00 114.25 114.25 124.75

45 23.25 116.25 116.25 127.00

46 23.50 118.25 118.25 129.00

47 23.75 120.00 120.00 131.00

48 24.00 122.00 122.00 132.75

49 24.50 124.00 124.00 134.50

50 25.00 126.00 126.00 136.50

51 25.50 128.25 128.25 138.75

52 26.00 130.50 130.50 141.00

53 26.25 132.75 132.75 143.00

54 26.75 135.00 135.00 145.50

55 27.25 137.00 137.00 147.75

56 27.50 139.25 139.25 150.25

57 27.75 142.00 142.00 152.75

58 28.00 144.50 144.50 155.00

59 28.25 147.00 147.00 157.50

60 28.50 149.75 149.75 160.25

61 28.75 152.25 152.25 162.75

62 29.00 155.00 155.00 165.50

63 29.25 158.00 158.00 168.50

64 29.75 160.75 160.75 171.25

65 30.25 163.50 163.50 174.00

66 30.75 166.25 166.25 177.00

67 31.25 169.00 169.00 179.75

68 32.25 171.75 171.75 182.25

69 33.00 174.50 174.50 185.25

70 33.75 177.25 177.25 188.00

UPS Next DayAir®

GUARANTEED OVERNIGHT BY 10:30 A .M .*

Domestic


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Zones 12 142† 144† 146†

71 Lbs. $35.00 $179.75 $179.75 $190.75

72 35.75 182.25 182.25 193.25

73 36.25 185.00 185.00 196.00

74 36.75 188.00 188.00 198.75

75 37.00 191.00 191.00 201.25

76 37.25 193.50 193.50 204.00

77 37.50 196.25 196.25 206.50

78 37.75 198.75 198.75 209.00

79 38.00 201.25 201.25 211.75

80 38.50 204.25 204.25 214.50

81 39.00 206.75 206.75 217.25

82 39.50 209.50 209.50 220.00

83 39.75 212.25 212.25 222.75

84 40.00 214.75 214.75 225.25

85 40.50 217.50 217.50 228.00

86 41.00 220.00 220.00 230.75

87 41.50 222.75 222.75 233.25

88 41.75 225.00 225.00 235.75

89 42.00 227.75 227.75 238.25

90 42.25 230.75 230.75 241.25

91 42.50 233.50 233.50 244.00

92 43.00 236.25 236.25 246.50

93 43.25 238.75 238.75 249.25

94 43.50 241.50 241.50 251.75

95 43.75 244.25 244.25 254.50

96 44.00 247.00 247.00 257.50

97 44.25 249.75 249.75 260.25

98 44.50 252.25 252.25 262.75

99 44.75 254.50 254.50 265.00

100 45.00 256.75 256.75 267.50

101 45.25 259.25 259.25 269.75

102 45.75 261.50 261.50 272.00

103 46.00 263.75 263.75 274.25

104 46.50 266.25 266.25 276.75

105 47.00 268.75 268.75 279.25

106 47.50 271.25 271.25 282.00

107 47.75 273.50 273.50 284.50

108 48.00 276.25 276.25 287.00

109 48.25 278.75 278.75 289.75

110 48.50 281.50 281.50 292.25

111 48.75 284.25 284.25 294.75

112 49.00 287.00 287.00 297.25

113 49.25 289.50 289.50 299.75

114 49.75 291.75 291.75 302.25

115 50.00 294.50 294.50 304.75

Zones 12 142† 144† 146†

116 Lbs. $50.50 $297.00 $297.00 $307.25

117 51.00 299.50 299.50 309.75

118 51.25 302.25 302.25 312.75

119 51.50 304.75 304.75 315.50

120 52.00 307.25 307.25 318.25

121 52.25 309.75 309.75 321.00

122 52.75 312.25 312.25 323.25

123 53.00 314.50 314.50 325.50

124 53.25 317.25 317.25 328.00

125 53.50 320.25 320.25 331.00

126 53.75 323.00 323.00 333.50

127 54.00 325.50 325.50 335.75

128 54.50 327.75 327.75 338.25

129 54.75 330.50 330.50 340.75

130 55.00 333.00 333.00 343.25

131 55.25 335.25 335.25 345.75

132 55.50 338.00 338.00 348.75

133 56.00 340.50 340.50 351.50

134 56.25 343.00 343.00 354.00

135 56.50 345.50 345.50 356.75

136 57.00 348.00 348.00 359.25

137 57.50 350.50 350.50 361.75

138 58.00 353.00 353.00 364.25

139 58.50 355.75 355.75 366.75

140 59.00 358.50 358.50 369.00

141 59.50 361.00 361.00 371.50

142 59.75 363.25 363.25 374.00

143 60.00 366.00 366.00 376.50

144 60.50 368.50 368.50 379.25

145 60.75 371.25 371.25 382.00

146 61.00 374.00 374.00 384.75

147 61.25 376.75 376.75 387.50

148 61.50 379.25 379.25 390.25

149 61.75 381.75 381.75 393.00

150 62.00 384.75 384.75 395.75

Price Per 0.43 2.58 2.58 2.65Pound



– These UPS Next DayAir® rates also applyfor shipments fromUPS Drop Boxes.




**For each package witha dimensional weightof more than 150pounds, multiply theweight by the price per pound.



GUARANTEED OVERNIGHT BY 3:00 P.M .*

Domestic

34

Guaranteed on-time delivery by 3:00 p.m. or 4:30 p.m. the next business day to commercial destinations in the 48 contiguous states where UPSNext Day Air® delivery is committed by 10:30 a.m. or noon, respectively.Shipments to residential locations within the UPS Next Day Air Saver areaare delivered by end of day. This service is not available to destinationswhere UPS Next Day Air is committed for end of day. Saturday delivery is not available for UPS Next Day Air Saver packages. UPS HundredweightService® available. (See pages 52 and 53.)

Zone 152†

Letter $14.25

1 Lbs. 22.75

2 24.75

3 27.00

4 29.25

5 31.50

6 33.75

7 35.75

8 37.75

9 40.00

10 42.00

11 43.75

12 45.50

13 47.50

14 49.50

15 51.25

16 53.00

17 54.50

18 56.00

19 57.50

20 59.25

21 60.75

22 62.00

23 63.25

24 64.50

25 66.25

Zone 152†

26 Lbs. $68.25

27 70.00

28 71.50

29 73.00

30 74.75

31 76.50

32 78.25

33 80.00

34 81.75

35 83.50

36 85.50

37 87.50

38 89.25

39 91.25

40 93.00

41 95.00

42 96.75

43 98.25

44 100.00

45 101.75

46 103.50

47 105.50

48 107.00

49 108.50

50 110.25

Zone 152†

51 Lbs. $112.00

52 114.00

53 115.75

54 117.75

55 120.00

56 122.25

57 124.50

58 126.75

59 129.00

60 131.25

61 133.50

62 135.75

63 138.25

64 140.75

65 143.25

66 145.75

67 148.25

68 150.75

69 153.25

70 155.75

71 158.50

72 161.00

73 163.50

74 166.00

75 168.75


GUARANTEED OVERNIGHT BY 3:00 P.M .*

Domestic


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– These UPS Next DayAir Saver® rates alsoapply for shipmentsfrom UPS Drop Boxes.






Zone 152†

76 Lbs. $171.25

77 173.50

78 176.00

79 178.25

80 180.75

81 183.25

82 185.75

83 188.25

84 190.50

85 192.50

86 195.00

87 197.00

88 199.00

89 201.25

90 203.75

91 206.00

92 208.25

93 210.25

94 212.75

95 215.00

96 217.25

97 219.50

98 221.75

99 224.00

100 226.25

101 228.75

102 231.25

103 233.75

104 236.00

105 238.00

Zone 152†

106 Lbs. $240.50

107 242.75

108 244.75

109 246.75

110 249.25

111 251.50

112 253.50

113 255.75

114 258.00

115 260.00

116 262.00

117 264.25

118 266.50

119 268.50

120 270.75

121 273.00

122 275.50

123 277.75

124 280.00

125 282.25

126 284.50

127 286.50

128 289.00

129 291.25

130 293.50

131 295.75

132 297.75

133 300.00

134 302.25

135 304.50

Zone 152†

136 Lbs. $306.75

137 309.00

138 311.50

139 313.50

140 315.50

141 317.50

142 319.75

143 321.75

144 324.00

145 326.25

146 328.50

147 331.00

148 333.25

149 335.50

150 338.00

Price Per 2.27Pound


36

UPS 2nd Day Air A.M.®

GUARANTEED TWO -DAY BY 12:00 P.M .*

Domestic

Guaranteed on-time delivery by 12:00 p.m. on the second businessday to metropolitan commercial destinations where UPS Next DayAir® delivery is committed by 10:30 a.m. Not available to residentialdestinations or where UPS Next Day Air delivery is committed by12:00 p.m. or end of day. UPS 2nd Day Air A.M. service is availablefor delivery to most metropolitan commercial addresses throughoutthe 48 contiguous states. UPS Hundredweight Service® available. (See pages 52 and 53.)

Zone 18

Letter $11.20

1 Lbs. 12.00

2 13.80

3 15.70

4 17.70

5 19.70

6 21.90

7 24.10

8 26.30

9 28.40

10 30.40

11 32.50

12 34.40

13 36.10

14 37.70

15 39.40

16 40.80

17 42.20

18 43.50

19 44.70

20 46.10

21 47.50

22 48.90

23 50.10

24 51.40

25 52.80

26 54.20

27 55.70

28 57.20

29 58.80

30 60.40

Zone 18

31 Lbs. $61.90

32 63.50

33 64.90

34 66.50

35 68.10

36 69.50

37 71.10

38 72.60

39 74.30

40 75.80

41 77.10

42 78.50

43 79.80

44 81.10

45 82.50

46 84.10

47 85.60

48 87.20

49 88.90

50 90.30

51 91.50

52 92.80

53 94.00

54 95.10

55 96.40

56 97.60

57 98.80

58 100.10

59 101.30

60 102.70

Zone 18

61 Lbs. $104.30

62 105.80

63 107.30

64 108.60

65 109.90

66 111.30

67 112.70

68 114.20

69 115.70

70 117.20

71 118.90

72 120.40

73 122.00

74 123.30

75 124.60

76 125.80

77 127.10

78 128.70

79 130.20

80 131.70

81 133.20

82 134.70

83 136.20

84 137.70

85 139.30

86 140.90

87 142.60

88 144.30

89 146.00

90 147.70

UPS 2nd DayAir A.M.®

GUARANTEED TWO -DAY BY 12:00 P.M .*

Domestic



– These UPS 2nd Day AirA.M.® rates also applyfor shipments fromUPS Drop Boxes.





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Zone 18

91 Lbs. $149.30

92 151.00

93 152.60

94 154.10

95 155.60

96 157.10

97 158.60

98 160.00

99 161.40

100 162.70

101 164.10

102 165.60

103 166.90

104 168.50

105 170.10

106 171.60

107 173.10

108 174.60

109 176.20

110 177.80

111 179.70

112 181.50

113 183.10

114 184.70

115 186.30

Zone 18

116 Lbs. $187.80

117 189.60

118 191.30

119 192.90

120 194.50

121 196.00

122 197.60

123 199.10

124 200.80

125 202.30

126 203.90

127 205.40

128 207.00

129 208.60

130 210.10

131 211.70

132 213.30

133 215.00

134 216.70

135 218.60

136 220.40

137 222.00

138 223.50

139 225.00

140 226.70

Zone 18

141 Lbs. $228.40

142 230.00

143 231.50

144 233.10

145 234.60

146 236.20

147 237.90

148 239.70

149 241.50

150 243.30

Price Per 1.64Pound


UPS 2nd Day Air®


Domestic

38

Guaranteed delivery to the 48 contiguous states, Alaska and Puerto Rico by the end of the second business day. Some shipments to Alaska may require additional time in transit. UPS Hundredweight Service® available. (See pages 52 and 53.)

Zones 14 16

Letter $9.50 $16.70

1 Lbs. 10.70 22.20

2 12.30 24.00

3 14.00 25.60

4 15.70 27.20

5 17.50 29.00

6 19.50 31.00

7 21.40 32.80

8 23.30 34.80

9 25.20 36.60

10 27.10 38.60

11 29.00 40.40

12 30.70 42.10

13 32.20 43.60

14 33.80 45.00

15 35.30 46.40

16 36.60 47.70

17 37.80 49.00

18 39.00 50.10

19 40.00 51.20

20 41.10 52.30

21 42.20 53.40

22 43.40 54.60

23 44.60 55.80

24 45.80 57.00

25 47.10 58.30

Zones 14 16

26 Lbs. $48.40 $59.60

27 49.80 60.90

28 51.20 62.30

29 52.70 63.80

30 54.10 65.20

31 55.40 66.60

32 56.80 68.00

33 58.10 69.40

34 59.50 70.80

35 60.90 72.10

36 62.30 73.40

37 63.70 74.70

38 65.10 76.00

39 66.50 77.30

40 67.90 78.70

41 69.20 80.10

42 70.30 81.30

43 71.40 82.50

44 72.50 83.60

45 73.70 84.90

46 75.10 86.20

47 76.50 87.50

48 77.90 88.90

49 79.30 90.20

50 80.50 91.40

Zones 14 16

51 Lbs. $81.80 $92.70

52 82.90 93.90

53 84.00 94.90

54 85.10 96.00

55 86.20 97.10

56 87.40 98.20

57 88.60 99.40

58 89.80 100.40

59 90.80 101.60

60 92.10 102.90

61 93.50 104.30

62 94.70 105.60

63 96.10 107.00

64 97.30 108.30

65 98.30 109.40

66 99.40 110.50

67 100.70 111.70

68 102.00 113.00

69 103.40 114.40

70 104.80 115.70

71 106.10 117.00

72 107.50 118.40

73 108.80 119.70

74 110.00 120.90

75 111.20 122.10

40

UPS Ground Commercial

GUARANTEED DAY-DEFINITE*

Domestic

Guaranteed day-definite delivery to the 48 contiguous states, Alaska and Puerto Rico.UPS Hundredweight Service® available. (See pages 52 and 53.)

Zones 2 3 4 5 6 7 8 9† 10† 11†

1 Lbs. $5.35 $5.41 $5.46 $5.52 $5.57 $5.62 $5.67 $8.83 $15.99 $9.10

2 5.79 5.84 5.90 5.95 6.00 6.05 6.11 10.23 18.52 10.50

3 6.70 6.82 6.98 7.03 7.08 7.13 7.24 11.72 21.21 11.90

4 7.62 7.78 8.01 8.11 8.16 8.22 8.39 13.12 23.06 13.29

5 8.60 8.81 9.03 9.25 9.30 9.35 9.52 14.69 24.58 14.87

6 9.63 9.89 10.12 10.33 10.43 10.54 10.71 16.36 26.28 16.53

7 10.71 11.03 11.20 11.41 11.57 11.68 11.90 18.02 27.80 18.19

8 11.84 12.17 12.28 12.54 12.70 12.87 13.09 19.50 29.50 19.77

9 12.98 13.25 13.41 13.68 13.85 14.06 14.27 21.17 31.02 21.43

10 14.06 14.33 14.50 14.81 15.03 15.20 15.47 22.74 32.72 23.09

11 15.09 15.35 15.58 15.90 16.17 16.28 16.61 24.32 34.24 24.67

12 16.11 16.33 16.66 16.93 17.25 17.31 17.74 25.80 35.68 26.15

13 17.09 17.25 17.74 18.01 18.28 18.34 18.82 27.29 36.95 27.46

14 18.01 18.17 18.82 19.09 19.30 19.36 19.90 28.51 38.14 28.69

15 18.92 19.09 19.90 20.12 20.38 20.45 20.98 29.65 39.33 29.91

16 19.80 20.07 20.93 21.15 21.53 21.58 22.11 30.53 40.43 31.05

17 20.65 21.03 21.91 22.17 22.71 22.76 23.26 31.40 41.53 32.10

18 21.58 22.01 22.81 23.19 23.90 24.01 24.39 32.54 42.46 33.15

19 22.49 22.99 23.69 24.22 25.04 25.31 25.52 33.76 43.39 34.02

20 23.36 23.96 24.54 25.25 26.12 26.55 26.65 34.81 44.33 34.90

21 24.17 24.92 25.47 26.28 27.20 27.74 27.79 35.77 45.26 35.86

22 24.92 25.85 26.39 27.25 28.28 28.87 28.94 36.65 46.28 36.91

23 25.69 26.71 27.30 28.23 29.36 29.95 30.07 37.52 47.29 37.87

24 26.45 27.53 28.17 29.15 30.44 30.98 31.20 38.22 48.31 38.92

25 27.25 28.28 29.04 30.02 31.47 31.96 32.29 39.18 49.41 40.06

26 28.06 29.04 29.85 30.88 32.50 32.93 33.37 40.15 50.51 41.11

27 28.87 29.79 30.61 31.74 33.52 33.91 34.40 41.02 51.62 42.33

28 29.74 30.56 31.42 32.60 34.55 34.88 35.43 41.98 52.80 43.47

29 30.56 31.31 32.23 33.47 35.53 35.85 36.44 43.03 54.07 44.78

30 31.42 32.12 33.04 34.33 36.51 36.83 37.41 43.91 55.26 45.92

31 32.23 32.99 33.85 35.20 37.47 37.80 38.39 44.87 56.45 47.06

32 32.99 33.85 34.66 36.02 38.39 38.72 39.32 45.83 57.63 48.28

33 33.74 34.66 35.48 36.77 39.27 39.58 40.17 46.97 58.82 49.42

34 34.45 35.43 36.28 37.47 40.07 40.40 40.99 48.02 60.00 50.64

35 35.10 36.13 37.10 38.24 40.83 41.15 41.80 48.89 61.11 51.78

36 35.69 36.77 37.86 38.94 41.53 41.96 42.61 49.86 62.21 52.92

37 36.28 37.36 38.67 39.64 42.18 42.78 43.36 51.08 63.31 54.14

38 36.93 37.96 39.42 40.35 42.78 43.59 44.06 52.22 64.41 55.28

39 37.53 38.61 40.17 41.05 43.36 44.39 44.77 53.35 65.51 56.41

40 38.11 39.27 40.93 41.70 43.96 45.21 45.47 54.40 66.70 57.64




Domestic

Note: All UPS Groundhazardous materialsdestined for the 48 contiguous states,Alaska and Puerto Ricomust be prepared inaccordance with AirDangerous Goodsrequirements.

See pages 90 to 113for additional charges,service restrictions and general information.



†Zone 9 is Alaska Metro, Zone 10 isAlaska Extended andZone 11 is Puerto Rico.

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Zones 2 3 4 5 6 7 8 9† 10† 11†

41 Lbs. $38.72 $39.90 $41.63 $42.39 $44.56 $46.02 $46.17 $55.45 $67.89 $58.69

42 39.32 40.55 42.33 43.10 45.14 46.83 46.94 56.59 68.90 59.65

43 39.90 41.20 43.04 43.80 45.75 47.64 47.75 57.81 69.92 60.61

44 40.50 41.85 43.74 44.50 46.35 48.46 48.56 58.95 70.85 61.58

45 41.10 42.51 44.44 45.21 46.94 49.26 49.42 60.18 71.95 62.62

46 41.70 43.10 45.09 45.91 47.53 50.08 50.29 61.14 73.06 63.85

47 42.28 43.69 45.75 46.55 48.18 50.88 51.16 62.19 74.16 64.99

48 42.93 44.29 46.40 47.15 48.83 51.70 52.02 63.15 75.34 66.21

49 43.59 44.88 47.05 47.75 49.48 52.51 52.89 64.11 76.45 67.44

50 44.19 45.47 47.69 48.34 50.08 53.32 53.74 65.25 77.46 68.49

51 44.77 46.02 48.34 48.99 50.67 54.07 54.62 66.30 78.56 69.62

52 45.32 46.61 48.99 49.64 51.26 54.83 55.43 67.35 79.58 70.50

53 45.85 47.20 49.64 50.29 51.91 55.59 56.23 68.49 80.43 71.37

54 46.35 47.80 50.29 50.99 52.61 56.35 57.06 69.53 81.36 72.33

55 46.83 48.40 50.94 51.75 53.32 57.11 57.86 70.58 82.29 73.30

56 47.32 48.99 51.58 52.51 53.97 57.81 58.67 71.46 83.23 74.26

57 47.86 49.59 52.24 53.27 54.72 58.51 59.42 72.60 84.24 75.31

58 48.40 50.18 52.89 53.97 55.54 59.22 60.12 73.82 85.09 76.18

59 48.88 50.72 53.48 54.62 56.35 59.92 60.83 74.96 86.11 77.06

60 49.42 51.26 54.07 55.26 57.11 60.57 61.53 76.18 87.21 78.19

61 49.91 51.75 54.62 55.85 57.86 61.20 62.18 77.32 88.39 79.42

62 50.45 52.24 55.15 56.40 58.56 61.80 62.83 78.54 89.50 80.47

63 50.94 52.73 55.64 56.88 59.22 62.40 63.43 79.68 90.68 81.69

64 51.42 53.21 56.13 57.37 59.87 62.93 63.96 80.82 91.78 82.65

65 51.91 53.69 56.56 57.86 60.45 63.48 64.51 82.04 92.72 83.53

66 52.35 54.13 56.99 58.34 61.00 64.02 65.04 83.18 93.65 84.49

67 52.78 54.62 57.37 58.89 61.60 64.56 65.59 84.40 94.67 85.54

68 53.15 55.05 57.76 59.49 62.13 65.04 66.13 85.54 95.77 86.68

69 53.53 55.54 58.07 60.07 62.61 65.54 66.67 86.68 96.95 87.90

70 53.92 56.03 58.40 60.67 63.11 66.02 67.21 87.90 98.06 89.04

71 54.29 56.45 58.67 61.20 63.59 66.45 67.75 89.21 99.16 90.18

72 54.67 56.88 58.94 61.75 64.09 66.84 68.24 90.61 100.34 91.40

73 55.05 57.32 59.22 62.30 64.56 67.21 68.73 91.93 101.45 92.45

74 55.43 57.76 59.54 62.83 65.04 67.60 69.16 93.24 102.46 93.50

75 55.80 58.19 59.87 63.32 65.54 67.98 69.59 94.46 103.48 94.46

76 56.18 58.61 60.24 63.81 66.02 68.35 69.97 95.60 104.58 95.51

77 56.62 59.04 60.62 64.29 66.51 68.73 70.35 96.74 105.68 96.65

78 57.06 59.54 61.05 64.79 67.00 69.16 70.73 97.87 106.78 97.79

79 57.53 60.07 61.48 65.22 67.48 69.59 71.17 99.01 107.97 98.92

80 58.02 60.67 61.98 65.70 67.92 70.03 71.59 100.32 109.24 100.15

81 58.56 61.27 62.46 66.19 68.41 70.46 72.08 101.46 110.43 101.28

82 59.10 61.85 63.01 66.62 68.88 70.89 72.57 102.68 111.62 102.42

83 59.69 62.46 63.54 67.10 69.38 71.32 73.11 103.82 112.80 103.65

84 60.30 63.06 64.14 67.60 69.86 71.76 73.65 104.96 113.90 104.70

85 60.83 63.59 64.73 68.03 70.30 72.25 74.24 106.18 115.09 105.92

42



Domestic

Zones 2 3 4 5 6 7 8 9† 10† 11†

86 Lbs. $61.38 $64.14 $65.32 $68.51 $70.78 $72.73 $74.84 $107.32 $116.19 $107.06

87 61.90 64.62 65.92 69.00 71.27 73.28 75.44 108.46 117.29 108.19

88 62.46 65.17 66.51 69.49 71.76 73.82 75.98 109.68 118.56 109.51

89 63.01 65.70 67.10 69.97 72.25 74.36 76.52 110.82 119.67 110.64

90 63.54 66.25 67.70 70.46 72.73 74.90 77.06 112.22 121.02 112.04

91 64.09 66.78 68.29 70.94 73.21 75.44 77.60 113.53 122.46 113.44

92 64.62 67.33 68.88 71.48 73.70 75.98 78.14 114.67 123.90 114.67

93 65.17 67.87 69.49 72.08 74.19 76.52 78.69 115.89 125.17 115.80

94 65.70 68.41 70.09 72.73 74.73 77.00 79.22 117.03 126.36 116.94

95 66.25 68.95 70.68 73.43 75.27 77.54 79.77 118.08 127.46 118.08

96 66.78 69.49 71.27 74.08 75.81 78.03 80.30 119.21 128.56 119.21

97 67.33 70.03 71.87 74.67 76.35 78.51 80.85 120.35 129.50 120.18

98 67.87 70.57 72.46 75.32 76.89 79.00 81.32 121.40 130.51 121.23

99 68.41 71.11 73.05 75.92 77.43 79.49 81.87 122.54 131.62 122.36

100 68.95 71.59 73.65 76.45 77.92 79.97 82.40 123.50 132.55 123.33

101 69.49 72.08 74.19 76.95 78.41 80.41 82.95 124.73 133.73 124.55

102 70.03 72.57 74.73 77.43 78.89 80.90 83.43 125.86 134.84 125.69

103 70.57 73.05 75.27 77.86 79.39 81.32 83.98 127.00 136.02 126.82

104 71.11 73.54 75.81 78.36 79.87 81.82 84.51 128.22 137.04 127.96

105 71.65 74.03 76.35 78.79 80.35 82.25 85.01 129.36 138.14 129.10

106 72.19 74.52 76.89 79.27 80.85 82.73 85.54 130.59 139.24 130.24

107 72.73 75.00 77.43 79.77 81.32 83.23 86.03 131.72 140.34 131.37

108 73.28 75.49 77.98 80.30 81.82 83.66 86.57 132.86 141.45 132.51

109 73.82 75.98 78.51 80.79 82.30 84.14 87.12 134.26 142.80 133.91

110 74.36 76.45 79.06 81.32 82.78 84.56 87.60 135.57 144.16 135.31

111 74.90 76.95 79.59 81.87 83.28 85.06 88.14 136.80 145.51 136.62

112 75.44 77.43 80.14 82.35 83.81 85.49 88.63 137.93 146.78 137.76

113 75.98 77.92 80.67 82.83 84.36 85.97 89.17 139.07 147.97 138.89

114 76.52 78.41 81.22 83.33 84.89 86.47 89.71 140.29 149.16 140.12

115 77.06 78.89 81.75 83.81 85.44 86.95 90.25 141.43 150.26 141.26

116 77.60 79.44 82.30 84.31 85.97 87.44 90.74 142.83 151.62 142.66

117 78.14 79.97 82.83 84.74 86.52 87.98 91.28 143.97 152.89 143.97

118 78.69 80.52 83.38 85.22 87.06 88.47 91.77 145.10 153.99 145.10

119 79.22 81.05 83.93 85.72 87.55 89.01 92.31 146.33 155.09 146.24

120 79.77 81.60 84.46 86.19 88.03 89.55 92.85 147.47 156.19 147.29




Domestic






HA

WA

II

R

AT

ES

Zones 2 3 4 5 6 7 8 9† 10† 11†

121 Lbs. $80.30 $82.13 $85.01 $86.67 $88.52 $90.09 $93.39 $148.69 $157.38 $148.43

122 80.85 82.68 85.54 87.22 89.01 90.58 93.88 150.00 158.65 149.83

123 81.38 83.23 86.09 87.70 89.43 91.06 94.42 151.14 159.92 150.96

124 81.93 83.76 86.62 88.25 89.92 91.60 94.96 152.54 161.28 152.36

125 82.46 84.31 87.17 88.79 90.41 92.09 95.45 153.68 162.46 153.50

126 83.01 84.84 87.70 89.33 90.95 92.63 95.99 154.90 163.56 154.55

127 83.54 85.39 88.25 89.81 91.44 93.11 96.53 156.04 164.75 155.86

128 84.09 85.92 88.79 90.31 91.93 93.60 97.07 157.35 166.02 157.17

129 84.64 86.47 89.33 90.74 92.47 94.14 97.55 158.57 167.21 158.40

130 85.17 87.00 89.87 91.22 93.01 94.63 98.08 159.71 168.39 159.54

131 85.72 87.55 90.41 91.71 93.55 95.12 98.63 160.94 169.67 160.67

132 86.25 88.08 90.95 92.14 94.09 95.66 99.16 162.25 170.94 162.07

133 86.80 88.63 91.49 92.63 94.63 96.15 99.66 163.38 172.21 163.21

134 87.33 89.17 92.03 93.11 95.17 96.63 100.19 164.78 173.56 164.61

135 87.88 89.71 92.57 93.60 95.71 97.12 100.74 166.10 175.00 166.01

136 88.41 90.25 93.11 94.09 96.25 97.66 101.22 167.32 176.36 167.32

137 88.96 90.79 93.65 94.63 96.79 98.15 101.77 168.46 177.63 168.37

138 89.50 91.33 94.19 95.17 97.33 98.69 102.30 169.59 178.73 169.51

139 90.04 91.87 94.74 95.66 97.88 99.23 102.85 170.82 179.92 170.73

140 90.58 92.41 95.28 96.20 98.41 99.77 103.38 172.13 181.19 172.04

141 91.12 92.95 95.82 96.74 98.96 100.32 103.88 173.36 182.55 173.44

142 91.66 93.49 96.36 97.23 99.49 100.85 104.41 174.49 183.73 174.58

143 92.20 94.04 96.90 97.71 100.04 101.40 104.96 175.63 184.92 175.63

144 92.74 94.58 97.44 98.20 100.57 101.98 105.49 176.85 186.11 176.85

145 93.28 95.12 97.98 98.69 101.12 102.53 105.99 177.99 187.21 177.99

146 93.82 95.66 98.52 99.16 101.65 103.13 106.52 179.39 188.56 179.39

147 94.36 96.20 99.06 99.66 102.20 103.66 107.07 180.53 189.75 180.62

148 94.90 96.74 99.61 100.14 102.75 104.21 107.60 181.84 191.11 181.93

149 95.45 97.28 100.14 100.63 103.28 104.79 108.15 183.24 192.38 183.33

150 95.99 97.82 100.69 101.12 103.83 105.34 108.69 184.55 193.65 184.64

44

UPS Ground Residential


Domestic

Guaranteed day-definite delivery to the 48 contiguous states, Alaska and Puerto Rico. UPS Hundredweight Service® available. (See pages 52 and 53.)

Zones 2 3 4 5 6 7 8 9† 10† 11†

1 Lbs. $6.85 $6.91 $6.96 $7.02 $7.07 $7.12 $7.17 $10.33 $17.49 $10.60

2 7.29 7.34 7.40 7.45 7.50 7.55 7.61 11.73 20.02 12.00

3 8.20 8.32 8.48 8.53 8.58 8.63 8.74 13.22 22.71 13.40

4 9.12 9.28 9.51 9.61 9.66 9.72 9.89 14.62 24.56 14.79

5 10.10 10.31 10.53 10.75 10.80 10.85 11.02 16.19 26.08 16.37

6 11.13 11.39 11.62 11.83 11.93 12.04 12.21 17.86 27.78 18.03

7 12.21 12.53 12.70 12.91 13.07 13.18 13.40 19.52 29.30 19.69

8 13.34 13.67 13.78 14.04 14.20 14.37 14.59 21.00 31.00 21.27

9 14.48 14.75 14.91 15.18 15.35 15.56 15.77 22.67 32.52 22.93

10 15.56 15.83 16.00 16.31 16.53 16.70 16.97 24.24 34.22 24.59

11 16.59 16.85 17.08 17.40 17.67 17.78 18.11 25.82 35.74 26.17

12 17.61 17.83 18.16 18.43 18.75 18.81 19.24 27.30 37.18 27.65

13 18.59 18.75 19.24 19.51 19.78 19.84 20.32 28.79 38.45 28.96

14 19.51 19.67 20.32 20.59 20.80 20.86 21.40 30.01 39.64 30.19

15 20.42 20.59 21.40 21.62 21.88 21.95 22.48 31.15 40.83 31.41

16 21.30 21.57 22.43 22.65 23.03 23.08 23.61 32.03 41.93 32.55

17 22.15 22.53 23.41 23.67 24.21 24.26 24.76 32.90 43.03 33.60

18 23.08 23.51 24.31 24.69 25.40 25.51 25.89 34.04 43.96 34.65

19 23.99 24.49 25.19 25.72 26.54 26.81 27.02 35.26 44.89 35.52

20 24.86 25.46 26.04 26.75 27.62 28.05 28.15 36.31 45.83 36.40

21 25.67 26.42 26.97 27.78 28.70 29.24 29.29 37.27 46.76 37.36

22 26.42 27.35 27.89 28.75 29.78 30.37 30.44 38.15 47.78 38.41

23 27.19 28.21 28.80 29.73 30.86 31.45 31.57 39.02 48.79 39.37

24 27.95 29.03 29.67 30.65 31.94 32.48 32.70 39.72 49.81 40.42

25 28.75 29.78 30.54 31.52 32.97 33.46 33.79 40.68 50.91 41.56

26 29.56 30.54 31.35 32.38 34.00 34.43 34.87 41.65 52.01 42.61

27 30.37 31.29 32.11 33.24 35.02 35.41 35.90 42.52 53.12 43.83

28 31.24 32.06 32.92 34.10 36.05 36.38 36.93 43.48 54.30 44.97

29 32.06 32.81 33.73 34.97 37.03 37.35 37.94 44.53 55.57 46.28

30 32.92 33.62 34.54 35.83 38.01 38.33 38.91 45.41 56.76 47.42

31 33.73 34.49 35.35 36.70 38.97 39.30 39.89 46.37 57.95 48.56

32 34.49 35.35 36.16 37.52 39.89 40.22 40.82 47.33 59.13 49.78

33 35.24 36.16 36.98 38.27 40.77 41.08 41.67 48.47 60.32 50.92

34 35.95 36.93 37.78 38.97 41.57 41.90 42.49 49.52 61.50 52.14

35 36.60 37.63 38.60 39.74 42.33 42.65 43.30 50.39 62.61 53.28

36 37.19 38.27 39.36 40.44 43.03 43.46 44.11 51.36 63.71 54.42

37 37.78 38.86 40.17 41.14 43.68 44.28 44.86 52.58 64.81 55.64

38 38.43 39.46 40.92 41.85 44.28 45.09 45.56 53.72 65.91 56.78

39 39.03 40.11 41.67 42.55 44.86 45.89 46.27 54.85 67.01 57.91

40 39.61 40.77 42.43 43.20 45.46 46.71 46.97 55.90 68.20 59.14




Domestic






HA

WA

II

R

AT

ES

Zones 2 3 4 5 6 7 8 9† 10† 11†

41 Lbs. $40.22 $41.40 $43.13 $43.89 $46.06 $47.52 $47.67 $56.95 $69.39 $60.19

42 40.82 42.05 43.83 44.60 46.64 48.33 48.44 58.09 70.40 61.15

43 41.40 42.70 44.54 45.30 47.25 49.14 49.25 59.31 71.42 62.11

44 42.00 43.35 45.24 46.00 47.85 49.96 50.06 60.45 72.35 63.08

45 42.60 44.01 45.94 46.71 48.44 50.76 50.92 61.68 73.45 64.12

46 43.20 44.60 46.59 47.41 49.03 51.58 51.79 62.64 74.56 65.35

47 43.78 45.19 47.25 48.05 49.68 52.38 52.66 63.69 75.66 66.49

48 44.43 45.79 47.90 48.65 50.33 53.20 53.52 64.65 76.84 67.71

49 45.09 46.38 48.55 49.25 50.98 54.01 54.39 65.61 77.95 68.94

50 45.69 46.97 49.19 49.84 51.58 54.82 55.24 66.75 78.96 69.99

51 46.27 47.52 49.84 50.49 52.17 55.57 56.12 67.80 80.06 71.12

52 46.82 48.11 50.49 51.14 52.76 56.33 56.93 68.85 81.08 72.00

53 47.35 48.70 51.14 51.79 53.41 57.09 57.73 69.99 81.93 72.87

54 47.85 49.30 51.79 52.49 54.11 57.85 58.56 71.03 82.86 73.83

55 48.33 49.90 52.44 53.25 54.82 58.61 59.36 72.08 83.79 74.80

56 48.82 50.49 53.08 54.01 55.47 59.31 60.17 72.96 84.73 75.76

57 49.36 51.09 53.74 54.77 56.22 60.01 60.92 74.10 85.74 76.81

58 49.90 51.68 54.39 55.47 57.04 60.72 61.62 75.32 86.59 77.68

59 50.38 52.22 54.98 56.12 57.85 61.42 62.33 76.46 87.61 78.56

60 50.92 52.76 55.57 56.76 58.61 62.07 63.03 77.68 88.71 79.69

61 51.41 53.25 56.12 57.35 59.36 62.70 63.68 78.82 89.89 80.92

62 51.95 53.74 56.65 57.90 60.06 63.30 64.33 80.04 91.00 81.97

63 52.44 54.23 57.14 58.38 60.72 63.90 64.93 81.18 92.18 83.19

64 52.92 54.71 57.63 58.87 61.37 64.43 65.46 82.32 93.28 84.15

65 53.41 55.19 58.06 59.36 61.95 64.98 66.01 83.54 94.22 85.03

66 53.85 55.63 58.49 59.84 62.50 65.52 66.54 84.68 95.15 85.99

67 54.28 56.12 58.87 60.39 63.10 66.06 67.09 85.90 96.17 87.04

68 54.65 56.55 59.26 60.99 63.63 66.54 67.63 87.04 97.27 88.18

69 55.03 57.04 59.57 61.57 64.11 67.04 68.17 88.18 98.45 89.40

70 55.42 57.53 59.90 62.17 64.61 67.52 68.71 89.40 99.56 90.54

71 55.79 57.95 60.17 62.70 65.09 67.95 69.25 90.71 100.66 91.68

72 56.17 58.38 60.44 63.25 65.59 68.34 69.74 92.11 101.84 92.90

73 56.55 58.82 60.72 63.80 66.06 68.71 70.23 93.43 102.95 93.95

74 56.93 59.26 61.04 64.33 66.54 69.10 70.66 94.74 103.96 95.00

75 57.30 59.69 61.37 64.82 67.04 69.48 71.09 95.96 104.98 95.96

76 57.68 60.11 61.74 65.31 67.52 69.85 71.47 97.10 106.08 97.01

77 58.12 60.54 62.12 65.79 68.01 70.23 71.85 98.24 107.18 98.15

78 58.56 61.04 62.55 66.29 68.50 70.66 72.23 99.37 108.28 99.29

79 59.03 61.57 62.98 66.72 68.98 71.09 72.67 100.51 109.47 100.42

80 59.52 62.17 63.48 67.20 69.42 71.53 73.09 101.82 110.74 101.65

81 60.06 62.77 63.96 67.69 69.91 71.96 73.58 102.96 111.93 102.78

82 60.60 63.35 64.51 68.12 70.38 72.39 74.07 104.18 113.12 103.92

83 61.19 63.96 65.04 68.60 70.88 72.82 74.61 105.32 114.30 105.15

84 61.80 64.56 65.64 69.10 71.36 73.26 75.15 106.46 115.40 106.20

85 62.33 65.09 66.23 69.53 71.80 73.75 75.74 107.68 116.59 107.42

46



Domestic

Zones 2 3 4 5 6 7 8 9† 10† 11†

86 Lbs. $62.88 $65.64 $66.82 $70.01 $72.28 $74.23 $76.34 $108.82 $117.69 $108.56

87 63.40 66.12 67.42 70.50 72.77 74.78 76.94 109.96 118.79 109.69

88 63.96 66.67 68.01 70.99 73.26 75.32 77.48 111.18 120.06 111.01

89 64.51 67.20 68.60 71.47 73.75 75.86 78.02 112.32 121.17 112.14

90 65.04 67.75 69.20 71.96 74.23 76.40 78.56 113.72 122.52 113.54

91 65.59 68.28 69.79 72.44 74.71 76.94 79.10 115.03 123.96 114.94

92 66.12 68.83 70.38 72.98 75.20 77.48 79.64 116.17 125.40 116.17

93 66.67 69.37 70.99 73.58 75.69 78.02 80.19 117.39 126.67 117.30

94 67.20 69.91 71.59 74.23 76.23 78.50 80.72 118.53 127.86 118.44

95 67.75 70.45 72.18 74.93 76.77 79.04 81.27 119.58 128.96 119.58

96 68.28 70.99 72.77 75.58 77.31 79.53 81.80 120.71 130.06 120.71

97 68.83 71.53 73.37 76.17 77.85 80.01 82.35 121.85 131.00 121.68

98 69.37 72.07 73.96 76.82 78.39 80.50 82.82 122.90 132.01 122.73

99 69.91 72.61 74.55 77.42 78.93 80.99 83.37 124.04 133.12 123.86

100 70.45 73.09 75.15 77.95 79.42 81.47 83.90 125.00 134.05 124.83

101 70.99 73.58 75.69 78.45 79.91 81.91 84.45 126.23 135.23 126.05

102 71.53 74.07 76.23 78.93 80.39 82.40 84.93 127.36 136.34 127.19

103 72.07 74.55 76.77 79.36 80.89 82.82 85.48 128.50 137.52 128.32

104 72.61 75.04 77.31 79.86 81.37 83.32 86.01 129.72 138.54 129.46

105 73.15 75.53 77.85 80.29 81.85 83.75 86.51 130.86 139.64 130.60

106 73.69 76.02 78.39 80.77 82.35 84.23 87.04 132.09 140.74 131.74

107 74.23 76.50 78.93 81.27 82.82 84.73 87.53 133.22 141.84 132.87

108 74.78 76.99 79.48 81.80 83.32 85.16 88.07 134.36 142.95 134.01

109 75.32 77.48 80.01 82.29 83.80 85.64 88.62 135.76 144.30 135.41

110 75.86 77.95 80.56 82.82 84.28 86.06 89.10 137.07 145.66 136.81

111 76.40 78.45 81.09 83.37 84.78 86.56 89.64 138.30 147.01 138.12

112 76.94 78.93 81.64 83.85 85.31 86.99 90.13 139.43 148.28 139.26

113 77.48 79.42 82.17 84.33 85.86 87.47 90.67 140.57 149.47 140.39

114 78.02 79.91 82.72 84.83 86.39 87.97 91.21 141.79 150.66 141.62

115 78.56 80.39 83.25 85.31 86.94 88.45 91.75 142.93 151.76 142.76

116 79.10 80.94 83.80 85.81 87.47 88.94 92.24 144.33 153.12 144.16

117 79.64 81.47 84.33 86.24 88.02 89.48 92.78 145.47 154.39 145.47

118 80.19 82.02 84.88 86.72 88.56 89.97 93.27 146.60 155.49 146.60

119 80.72 82.55 85.43 87.22 89.05 90.51 93.81 147.83 156.59 147.74

120 81.27 83.10 85.96 87.69 89.53 91.05 94.35 148.97 157.69 148.79



GUARANTEED DAY-DEFINITE

Domestic






HA

WA

II

R

AT

ES


Zones 2 3 4 5 6 7 8 9† 10† 11†

121 Lbs. $81.80 $83.63 $86.51 $88.17 $90.02 $91.59 $94.89 $150.19 $158.88 $149.93

122 82.35 84.18 87.04 88.72 90.51 92.08 95.38 151.50 160.15 151.33

123 82.88 84.73 87.59 89.20 90.93 92.56 95.92 152.64 161.42 152.46

124 83.43 85.26 88.12 89.75 91.42 93.10 96.46 154.04 162.78 153.86

125 83.96 85.81 88.67 90.29 91.91 93.59 96.95 155.18 163.96 155.00

126 84.51 86.34 89.20 90.83 92.45 94.13 97.49 156.40 165.06 156.05

127 85.04 86.89 89.75 91.31 92.94 94.61 98.03 157.54 166.25 157.36

128 85.59 87.42 90.29 91.81 93.43 95.10 98.57 158.85 167.52 158.67

129 86.14 87.97 90.83 92.24 93.97 95.64 99.05 160.07 168.71 159.90

130 86.67 88.50 91.37 92.72 94.51 96.13 99.58 161.21 169.89 161.04

131 87.22 89.05 91.91 93.21 95.05 96.62 100.13 162.44 171.17 162.17

132 87.75 89.58 92.45 93.64 95.59 97.16 100.66 163.75 172.44 163.57

133 88.30 90.13 92.99 94.13 96.13 97.65 101.16 164.88 173.71 164.71

134 88.83 90.67 93.53 94.61 96.67 98.13 101.69 166.28 175.06 166.11

135 89.38 91.21 94.07 95.10 97.21 98.62 102.24 167.60 176.50 167.51

136 89.91 91.75 94.61 95.59 97.75 99.16 102.72 168.82 177.86 168.82

137 90.46 92.29 95.15 96.13 98.29 99.65 103.27 169.96 179.13 169.87

138 91.00 92.83 95.69 96.67 98.83 100.19 103.80 171.09 180.23 171.01

139 91.54 93.37 96.24 97.16 99.38 100.73 104.35 172.32 181.42 172.23

140 92.08 93.91 96.78 97.70 99.91 101.27 104.88 173.63 182.69 173.54

141 92.62 94.45 97.32 98.24 100.46 101.82 105.38 174.86 184.05 174.94

142 93.16 94.99 97.86 98.73 100.99 102.35 105.91 175.99 185.23 176.08

143 93.70 95.54 98.40 99.21 101.54 102.90 106.46 177.13 186.42 177.13

144 94.24 96.08 98.94 99.70 102.07 103.48 106.99 178.35 187.61 178.35

145 94.78 96.62 99.48 100.19 102.62 104.03 107.49 179.49 188.71 179.49

146 95.32 97.16 100.02 100.66 103.15 104.63 108.02 180.89 190.06 180.89

147 95.86 97.70 100.56 101.16 103.70 105.16 108.57 182.03 191.25 182.12

148 96.40 98.24 101.11 101.64 104.25 105.71 109.10 183.34 192.61 183.43

149 96.95 98.78 101.64 102.13 104.78 106.29 109.65 184.74 193.88 184.83

150 97.49 99.32 102.19 102.62 105.33 106.84 110.19 186.05 195.15 186.14

UPS 2nd Day Air®


Domestic


HA

WA

II

R

AT

ES


– These UPS 2nd DayAir® rates also applyfor shipments fromUPS Drop Boxes.





Zones 14 16

76 Lbs. $112.50 $123.40

77 113.80 124.70

78 115.10 126.00

79 116.40 127.40

80 117.80 128.90

81 119.20 130.30

82 120.50 131.70

83 121.90 133.10

84 123.20 134.40

85 124.60 135.80

86 126.00 137.10

87 127.40 138.40

88 128.90 139.90

89 130.30 141.20

90 131.90 142.80

91 133.50 144.50

92 134.90 146.20

93 136.20 147.70

94 137.50 149.10

95 138.80 150.40

96 140.10 151.70

97 141.30 152.80

98 142.60 154.00

99 143.90 155.30

100 145.10 156.40

101 146.50 157.80

102 147.80 159.10

103 149.20 160.50

104 150.50 161.70

105 151.90 163.00

Zones 14 16

106 Lbs. $153.30 $164.30

107 154.70 165.60

108 156.10 166.90

109 157.70 168.50

110 159.30 170.10

111 160.80 171.70

112 162.10 173.20

113 163.40 174.60

114 164.80 176.00

115 166.20 177.30

116 167.80 178.90

117 169.30 180.40

118 170.70 181.70

119 172.10 183.00

120 173.50 184.30

121 174.80 185.70

122 176.30 187.20

123 177.80 188.70

124 179.40 190.30

125 180.80 191.70

126 182.10 193.00

127 183.60 194.40

128 185.10 195.90

129 186.50 197.30

130 187.80 198.70

131 189.10 200.20

132 190.60 201.70

133 191.90 203.20

134 193.50 204.80

135 195.10 206.50

Zones 14 16

136 Lbs. $196.60 $208.10

137 198.00 209.60

138 199.30 210.90

139 200.70 212.30

140 202.20 213.80

141 203.80 215.40

142 205.30 216.80

143 206.70 218.20

144 208.10 219.60

145 209.40 220.90

146 211.00 222.50

147 212.60 223.90

148 214.20 225.50

149 215.80 227.00

150 217.40 228.50

Price Per 1.46 1.54Pound


UPS Ground Commercial (Intra-Oahu)


Domestic

48

Zones 1 2

1 Lbs. $3.25 $4.69

2 3.34 4.80

3 3.42 4.92

4 3.49 5.04

5 3.57 5.14

6 3.65 5.23

7 3.71 5.33

8 3.77 5.40

9 3.82 5.46

10 3.88 5.51

11 3.93 5.56

12 3.99 5.60

13 4.04 5.65

14 4.08 5.70

15 4.12 5.74

16 4.16 5.78

17 4.20 5.82

18 4.25 5.86

19 4.30 5.90

20 4.34 5.94

21 4.38 5.99

22 4.42 6.04

23 4.46 6.08

24 4.51 6.12

25 4.55 6.16

Zones 1 2

26 Lbs. $4.60 $6.20

27 4.65 6.24

28 4.69 6.28

29 4.73 6.33

30 4.77 6.38

31 4.82 6.42

32 4.86 6.46

33 4.90 6.50

34 4.95 6.54

35 5.01 6.58

36 5.05 6.62

37 5.09 6.67

38 5.14 6.72

39 5.18 6.76

40 5.22 6.81

41 5.28 6.87

42 5.34 6.94

43 5.40 7.04

44 5.47 7.13

45 5.54 7.23

46 5.63 7.34

47 5.72 7.47

48 5.81 7.59

49 5.91 7.74

50 6.03 7.87

Zones 1 2

51 Lbs. $6.13 $8.00

52 6.23 8.16

53 6.36 8.30

54 6.47 8.45

55 6.58 8.58

56 6.71 8.71

57 6.81 8.87

58 6.92 9.01

59 7.05 9.17

60 7.15 9.32

61 7.26 9.48

62 7.39 9.62

63 7.49 9.78

64 7.60 9.93

65 7.72 10.07

66 7.83 10.24

67 7.94 10.38

68 8.04 10.55

69 8.17 10.70

70 8.28 10.87

71 13.16 15.64

72 16.35 19.46

73 19.53 22.64

74 22.71 25.82

75 23.77 27.42

Prompt, next-business-day delivery is available for customers located within Oahu.

UPS Ground Commercial (Intra-Oahu)


Domestic


Zones 1 2

76 Lbs. $24.58 $28.21

77 25.32 28.75

78 26.01 29.27

79 26.65 29.81

80 27.23 30.34

81 27.76 30.87

82 28.29 31.35

83 28.82 31.82

84 29.35 32.25

85 29.88 32.67

86 30.36 33.05

87 30.78 33.42

88 31.15 33.79

89 31.53 34.16

90 31.90 34.53

91 32.27 34.90

92 32.64 35.27

93 33.01 35.64

94 33.38 36.01

95 33.76 36.38

96 34.13 36.75

97 34.45 37.13

98 34.77 37.51

99 35.08 37.88

100 35.40 38.25

Zones 1 2

101 Lbs. $35.71 $38.62

102 36.03 38.99

103 36.35 39.36

104 36.67 39.73

105 36.99 40.10

106 37.31 40.47

107 37.63 40.84

108 37.95 41.21

109 38.27 41.58

110 38.59 41.96

111 38.91 42.33

112 39.23 42.70

113 39.53 43.08

114 39.85 43.45

115 40.17 43.82

116 40.49 44.19

117 40.81 44.56

118 41.13 44.93

119 41.45 45.30

120 41.77 45.67

121 42.14 46.04

122 42.51 46.42

123 42.88 46.79

124 43.25 47.16

125 43.62 47.53

Zones 1 2

126 Lbs. $43.99 $47.90

127 44.37 48.27

128 44.74 48.64

129 45.11 49.01

130 45.48 49.39

131 45.85 49.76

132 46.23 50.13

133 46.60 50.50

134 46.97 50.88

135 47.34 51.25

136 47.71 51.62

137 48.08 51.99

138 48.46 52.36

139 48.83 52.73

140 49.20 53.10

141 49.57 53.47

142 49.94 53.84

143 50.31 54.21

144 50.68 54.58

145 51.05 54.96

146 51.42 55.34

147 51.79 55.71

148 52.16 56.08

149 52.54 56.45

150 52.92 56.82

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50

UPS Ground Residential (Intra-Oahu)


Domestic

Zones 1 2

1 Lbs. $4.75 $6.19

2 4.84 6.30

3 4.92 6.42

4 4.99 6.54

5 5.07 6.64

6 5.15 6.73

7 5.21 6.83

8 5.27 6.90

9 5.32 6.96

10 5.38 7.01

11 5.43 7.06

12 5.49 7.10

13 5.54 7.15

14 5.58 7.20

15 5.62 7.24

16 5.66 7.28

17 5.70 7.32

18 5.75 7.36

19 5.80 7.40

20 5.84 7.44

21 5.88 7.49

22 5.92 7.54

23 5.96 7.58

24 6.01 7.62

25 6.05 7.66

Zones 1 2

26 Lbs. $6.10 $7.70

27 6.15 7.74

28 6.19 7.78

29 6.23 7.83

30 6.27 7.88

31 6.32 7.92

32 6.36 7.96

33 6.40 8.00

34 6.45 8.04

35 6.51 8.08

36 6.55 8.12

37 6.59 8.17

38 6.64 8.22

39 6.68 8.26

40 6.72 8.31

41 6.78 8.37

42 6.84 8.44

43 6.90 8.54

44 6.97 8.63

45 7.04 8.73

46 7.13 8.84

47 7.22 8.97

48 7.31 9.09

49 7.41 9.24

50 7.53 9.37

Zones 1 2

51 Lbs. $7.63 $9.50

52 7.73 9.66

53 7.86 9.80

54 7.97 9.95

55 8.08 10.08

56 8.21 10.21

57 8.31 10.37

58 8.42 10.51

59 8.55 10.67

60 8.65 10.82

61 8.76 10.98

62 8.89 11.12

63 8.99 11.28

64 9.10 11.43

65 9.22 11.57

66 9.33 11.74

67 9.44 11.88

68 9.54 12.05

69 9.67 12.20

70 9.78 12.37

71 14.66 17.14

72 17.85 20.96

73 21.03 24.14

74 24.21 27.32

75 25.27 28.92

Prompt, next-business-day delivery is available for customers located within Oahu.


UPS Ground Residential (Intra-Oahu)


Domestic

Zones 1 2

76 Lbs. $26.08 $29.71

77 26.82 30.25

78 27.51 30.77

79 28.15 31.31

80 28.73 31.84

81 29.26 32.37

82 29.79 32.85

83 30.32 33.32

84 30.85 33.75

85 31.38 34.17

86 31.86 34.55

87 32.28 34.92

88 32.65 35.29

89 33.03 35.66

90 33.40 36.03

91 33.77 36.40

92 34.14 36.77

93 34.51 37.14

94 34.88 37.51

95 35.26 37.88

96 35.63 38.25

97 35.95 38.63

98 36.27 39.01

99 36.58 39.38

100 36.90 39.75

Zones 1 2

101 Lbs. $37.21 $40.12

102 37.53 40.49

103 37.85 40.86

104 38.17 41.23

105 38.49 41.60

106 38.81 41.97

107 39.13 42.34

108 39.45 42.71

109 39.77 43.08

110 40.09 43.46

111 40.41 43.83

112 40.73 44.20

113 41.03 44.58

114 41.35 44.95

115 41.67 45.32

116 41.99 45.69

117 42.31 46.06

118 42.63 46.43

119 42.95 46.80

120 43.27 47.17

121 43.64 47.54

122 44.01 47.92

123 44.38 48.29

124 44.75 48.66

125 45.12 49.03

Zones 1 2

126 Lbs. $45.49 $49.40

127 45.87 49.77

128 46.24 50.14

129 46.61 50.51

130 46.98 50.89

131 47.35 51.26

132 47.73 51.63

133 48.10 52.00

134 48.47 52.38

135 48.84 52.75

136 49.21 53.12

137 49.58 53.49

138 49.96 53.86

139 50.33 54.23

140 50.70 54.60

141 51.07 54.97

142 51.44 55.34

143 51.81 55.71

144 52.18 56.08

145 52.55 56.46

146 52.92 56.84

147 53.29 57.21

148 53.66 57.58

149 54.04 57.95

150 54.42 58.32

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Domestic

GUARANTEED ON-SCHEDULE DEL IVERY*

An ideal alternative to traditional LTL (Less-Than-Truckload) service for shipments weighingless than 1,000 pounds, UPS Hundredweight Service is designed for shipments UPS classifiesas Less-Than-PalletLoadSM. With Hundredweight Service, there’s no need for pallets, no extracharge for guaranteed on-schedule delivery, and no worries, as each package has its ownaddress label and unique tracking number.

How to Determine the Charge

1. Choose the UPS service option(Next Day Air, Ground, etc.).Refer to your UPS Zone Chart to determine the appropriate zone.

2. Determine the shipment’s billableweight by totaling the billableweights of the individual packagesin the shipment. Refer to the“Determine Weight and Size”section on pages 20 to 22.

3. For UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd DayAir A.M.® and UPS 2nd Day Air®,multiply the shipment’s billableweight by the Rate Per Poundshown on the rate chart for theappropriate service, shipment-billed-weight level and zone to calculate the shipping charge.

The minimum charge for a UPS Next Day Air, UPS Next Day AirSaver, UPS 2nd Day Air A.M. or UPS 2nd Day Air Hundredweightshipment will be based on anaverage weight of 10 pounds per package.

For UPS Ground, divide theshipment’s billable weight by100 to determine the number

of Hundredweight units. Multiplythe number of Hundredweight units by the Shipment Rate PerHundredweight Unit shown on the rate chart for the appropriateservice, shipment-billed-weightlevel and zone to calculate theshipping charge.

See the chart on page 53 for applicable UPS GroundHundredweight minimum charges.

UPS Hundredweight ServiceQualifications– Packages addressed to a single

consignee at one location withinthe 50 states on the same day.

– Total shipment billable weight of100 pounds or more for each UPSNext Day Air, UPS Next Day AirSaver, UPS 2nd Day Air A.M.or UPS 2nd Day Air shipment.

– Total shipment actual weight of 200 pounds or more for eachUPS Ground shipment.

Some shipments less than 500pounds may be more economicallyrated as 500 pounds. The UPS billingsystem will automatically compute

the shipment charges at both theshipment-billed weight and at 500 pounds, compare them and bill the lower of the two.

For shipments weighing over 1,000pounds, please contact UPS SupplyChain SolutionsSM toll-free at 1-800-742-5727 for additionalfreight options.

UPS Hundredweight Service Notes– Available only to customers

receiving a daily UPS pickup.

– No Saturday delivery fee forUPS Next Day Air Hundredweightshipments.

– UPS Next Day Air® Early A.M.®

is not available.

– Delivery Area Surcharge does not apply.

– Residential Surcharge does not apply.

52

PROCESS YOUR SHIPMENT


GUARANTEED ON-SCHEDULE DEL IVERY*

Domestic

53

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See pages 90 to 113 for additional charges, servicerestrictions and general information.

Refer to page 111 for UPS Hundredweight Service®

restrictions.

*Visit UPS.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability, delivery time commitmentsor to request a pickup.

†The minimum charge per shipment for UPS GroundHundredweight appears in the Minimum Charge chart,or it will be based on an average weight of 15 poundsper package, whichever is greater.

Zones 14 16 18 142 144 146 152

UPS 2nd Day Air® UPS 2nd Day UPS Next DayU.S. 48/Alaska UPS 2nd Day Air Air A.M. UPS Next Day Air® UPS Next Day Air® UPS Next Day Air Air Saver

Metro/Puerto Rico Alaska Extended U.S. 48 U.S. 48 Alaska Metro Alaska Extended U.S. 48

100 to 499 Lbs. $2.09 $2.31 $2.42 $3.03 $3.13 $3.41 $2.64

500 to 999 Lbs. 2.02 2.23 2.34 2.93 3.02 3.30 2.56

1,000 Lbs. or more 2.05 2.26 2.37 2.96 3.06 3.33 2.59

200 to 499 Lbs. $50.50 $54.36 $65.32 $72.00 $80.90 $87.11 $92.02 $135.00 $245.00 $137.00

500 to 999 Lbs. 46.98 50.56 60.91 67.22 75.58 81.13 85.77 125.32 227.45 127.19

1,000 Lbs. or more 48.03 51.51 62.11 68.56 77.03 82.72 87.48 127.58 231.53 129.47

Alaska Alaska PuertoU.S. 48 U.S. 48 U.S. 48 U.S. 48 U.S. 48 U.S. 48 U.S. 48 Metro Extended Rico

UPS Air Services Hundredweight Shipment Rates Per Pound

UPS Ground Hundredweight Shipment Rates Per Hundredweight Unit

Zones 2 3 4 5 6 7 8 9 10 11

Minimum Charge $100.00 $100.00 $125.00 $125.00 $125.00 $125.00 $125.00 $225.00 $275.00 $225.00

Alaska Alaska PuertoU.S. 48 U.S. 48 U.S. 48 U.S. 48 U.S. 48 U.S. 48 U.S. 48 Metro Extended Rico

UPS Ground – Minimum Charge†

Zones 2 3 4 5 6 7 8 9 10 11

54

Determine the ZoneINTERNATIONAL EXPORT SHIPMENTS

Export

To find the destination zone thatmatches the service option youwant to use, consult the WorldwideZone Chart on pages 55 to 59(except UPS SonicAir®). For exportsto Canada, use the Canada Zone Chart on pages 61 to 63.

UPS WorldShip®, UPS InternetShipping, UPS CampusShipTM or a UPS OnLine® Compatible vendorshipping system will automaticallydetermine the zone for you.

When a zone is with a box, an Extended Area Surcharge

may apply to certain destinations in that country. Extended Areadestinations are subject to change.For the most current information,refer to UPS.com® or call 1-800-782-7892.

Visit UPS.com/globaladvisor orcontact the International CustomerService Center at 1-800-782-7892for information regarding interna-tional shipments, including:

– Service options

– Time in transit

– Guarantee details

– Billing options

– Service notes

– Commodity classifications (call for details)

– Prohibited articles

– Points served

– UPS locations

– Export documentation

highlighted

UPS Worldwide Express PlusSM and UPS Worldwide ExpressSM

1. Locate the destination country on the Worldwide Zone Chartbeginning on the next page.

2. Locate the zone for UPS Worldwide Express Plus or UPSWorldwide Express. Express Plus is not available when a zone number is not shown in the appropriate column.

Example:For an Express shipment from anywhere in the UnitedStates to Italy, the zone is . Express Plus service is available to major business centers in Italy, and the zone is also .901

901


1. Locate the destination country on the Worldwide Zone Chartbeginning on the next page.

2. Locate the zone for UPS Worldwide Expedited. The service is not available when a zone number is not shown in the appropriate column.

Example:For an Expedited shipment to the Republic of Ireland, the zone is 605.

Express Express ExpeditedPlus

Destination Zones

Ireland, Republic of 901 901 605

Israel 905

Italy (includes Vatican City) 605901901


Destination Zones


Israel 905

Italy (includes Vatican City) 605901901


Worldwide Zone ChartINTERNATIONAL EXPORT SHIPMENTS

Export



Destination Zones Destination Zones

Botswana 908

Brazil

British Virgin Islands 902

Brunei

Bulgaria

Burkina Faso 908

Burundi 908

Cambodia

Cameroon 908

CanadaFor Canada’s zone chart, see pages 60 to 63.

Canary Islands (Spain)

Cape Verde Island 908

Cayman Islands 902

Central African Republic 908

Chad 908

Channel Islands 903 607

Chile

China, People’s Republic of

Colombia

Congo, Democratic Republic of 908

Congo, Republic of 908

Cook Islands 907

Costa Rica 906 610

Côte d’Ivoire (Ivory Coast) 908

Croatia 907

610906

608904

610906

903

907

907

905

610906

Albania 907

Algeria 907

American Samoa 907

Andorra 907 607

Angola 908

Anguilla 902

Antigua and Barbuda 902

Argentina

Armenia

Aruba 902

Australia

Austria

Azerbaijan 907

Azores (Portugal)

Bahamas

Bahrain 905

Bangladesh

Barbados 902

Belarus

Belgium 901 901 605

Belize 906

Benin 908

Bermuda 902

Bhutan 905

Bolivia 906

Bonaire (Netherlands Antilles) 902

Bosnia 907

907

905

902

903

607903903

608904

907

610906

z

VisitUPS.com/globaladvisoror contact theInternational CustomerService Center at1-800-782-7892 forinformation regardinginternational shipments.

56


Export




Great Britain (see United Kingdom)

Greece

Greenland (Denmark)

Grenada 902

Guadeloupe 902

Guam 904

Guatemala

Guinea 908

Guinea-Bissau 908

Guyana

Haiti

Holland (Netherlands)

Honduras

Hong Kong 901 606

Hungary

Iceland 903

India

Indonesia

Iraq 905


Israel 905

Italy (includes Vatican City)

Ivory Coast (Côte d’Ivoire) 908

Jamaica

Japan

Jordan 905

Kazakhstan

Kenya 908

907

606901

902

605901901

608904

608905

610907

610906

605901901

902

906

610906

903

607903

Curaçao (Netherlands Antilles) 902

Cyprus 905

Czech Republic

Denmark

Djibouti 908

Dominica 902

Dominican Republic

East Timor (Timor-Leste) 905

Ecuador

Egypt 905

El Salvador 906 610

England (United Kingdom)

Equatorial Guinea 908

Eritrea 908

Estonia 907 610

Ethiopia 908

Faeroe Islands (Denmark)

Fiji 907

Finland

France

French Guiana 906

French Polynesia 907

Gabon 908

Gambia 908

Georgia

Germany

Ghana 908

Gibraltar 907

605901901

907

605901901

607903

903

605901901

610906

606902

607903903

610907




Export




Micronesia, 907Federated States of

Moldova

Monaco 901 605

Mongolia 904

Montserrat 902

Morocco 907

Mozambique 908

Namibia 908

Nepal

Netherlands (Holland)

Netherlands Antilles 902

New Caledonia 907

New Zealand

Nicaragua 906 610

Niger 908

Nigeria 908

Norfolk Island 907

Northern Ireland(United Kingdom)

Northern Mariana Islands

Norway

Oman 905

Pakistan

Palau 907

Panama

Papua New Guinea 907

Paraguay 906

610906

905

607903

907

605901

904

605901901

905

907

Kiribati 907

Korea, South 904 608

Kosrae (Micronesia, 907Federated States of)

Kuwait 905

Kyrgyzstan 907

Laos 907

Latvia 907 610

Lebanon 905

Lesotho 908

Liberia 908

Liechtenstein 903 607

Lithuania 907 610

Luxembourg 901 901 605

Macau 901 606

Macedonia 907

Madagascar 908

Madeira (Portugal)

Malawi 908

Malaysia

Maldives 907

Mali 908

Malta 907

Marshall Islands 907

Martinique 902

Mauritania 908

Mauritius 908

Mexico 7484

608904

903

58


Export




Sierra Leone 908

Singapore

Slovakia

Slovenia

Solomon Islands 907

South Africa 908

Spain

Sri Lanka

St. Barthélemy 902(Guadeloupe)

St. Christopher 902(St. Kitts and Nevis)

St. Croix 902(U.S. Virgin Islands)

St. Eustatius 902(Netherlands Antilles)

St. John 902(U.S. Virgin Islands)

St. Kitts and Nevis 902

St. Lucia 902

St. Maarten 902(Netherlands Antilles)

St. Martin (Guadeloupe) 902

St. Thomas 902(U.S. Virgin Islands)

St. Vincent 902and the Grenadines

Suriname 906

905

607903903

610907

610907

606901

Peru

Philippines

Poland

Ponape (Micronesia, 907Federated States of)

Portugal

Puerto RicoSee the UPS domestic ratesbeginning on page 30.

Qatar 905

Réunion 908

Romania

Rota (Northern Mariana Islands)

Russia

Rwanda 908

Saba 902(Netherlands Antilles)

Saipan (Northern 907Mariana Islands)

San Marino 901 605

Saudi Arabia 905

Scotland (United Kingdom)

Senegal 908

Serbia and 907Montenegro(formerly Yugoslavia)

Seychelles 908

605901

907

907

907

607903903

610907

608904

610906



Export




Union Island (St. Vincent 902and the Grenadines)

United Arab Emirates 905

United Kingdom

Uruguay 906

U.S. Virgin Islands 902

Uzbekistan 907

Vanuatu 907

Vatican City (Italy)

Venezuela

Vietnam

Virgin Gorda 902(British Virgin Islands)

Wales (United Kingdom)

Wallis and Futuna Islands 907

Western Samoa 907

Yap (Micronesia, 907Federated States of)

Yemen 905

Yugoslavia(see Serbia and Montenegro)

Zaïre (Congo, 908Democratic Republic of)

Zambia 908

Zimbabwe 908

605901

904

610906

605901901

605901901

Swaziland 908

Sweden

Switzerland

Tahiti (French Polynesia) 907

Taiwan

Tajikistan

Tanzania 908

Thailand

Timor-Leste (East Timor) 905

Tinian (NorthernMariana Islands)

Togo 908

Tonga 907

Tortola 902(British Virgin Islands)

Trinidad and Tobago

Truk (Micronesia, 907Federated States of)

Tunisia 907

Turkey

Turkmenistan 907

Turks and Caicos Islands 902

Tuvalu 907

Uganda 908

Ukraine 907

607905

902

907

608904

907

606901

607903903

607903903


60

Determine the ZoneEXPORT SHIPMENTS

To Canada

Where is your package going in Canada? Use the Canada Zone Chart to determine the destination zone for theinternational service option (except UPS SonicAir®) you’ve chosen.

When a zone is with a box, an Extended Area Surcharge may apply. For the most current information,refer to UPS.com® or call 1-800-782-7892.

UPS WorldShip®, UPS Internet Shipping, UPS CampusShipTM or a UPS OnLine® Compatible vendor shipping system will automatically determine the zone for you.

highlighted

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM and UPS Worldwide ExpeditedSM

Examples:For an Express Plus or Expressshipment from anywhere in theUnited States to Eastern Passage,Nova Scotia, B3G 1G9, Canada, the zone is .

For an Expedited shipment fromanywhere in the United States tothe same address, the zone is .

Examples:For an Express Plus or Expressshipment from anywhere inthe United States to St. John’s,Newfoundland, A1E 4T9, Canada,the zone is 82.

For an Expedited shipment fromanywhere in the United States tothe same address, the zone is 72.71

81

1. Use the first three characters of the destination postal code, and refer to theCanada Zone Chart.

2. Locate the zone for the selected service option.

Destination Provinces and Territories

ExpressPlus* andExpress

Expedited

First three characters of thedestination postal codeFirst three characters of thedestination postal code

Newfoundland

A0A - A0Z

A1A - A1N 82 72

A1P - A9Z

Nova Scotia

B0A - B2T

B2V - B3B 82 72

B3C - B3G

B3H - B4B 82 72

7181

7181

7181

7181

*To determine whether UPSWorldwideExpress PlusSM

service is available to your destination postal code, refer to UPS.com®

or call 1-800-782-7892.


Canada Zone ChartEXPORT SHIPMENTS

Export



Expedited


Newfoundland

A0A - A0Z

A1A - A1N 82 72

A1P - A9Z

Nova Scotia

B0A - B2T

B2V - B3B 82 72

B3C - B3G

B3H - B4B 82 72

B4C - B9Z

Prince Edward Island

C0A - C0Z

C1A - C1E 82 72

C1G - C9Z

New Brunswick

E0A - E0Z

E1A - E1G 82 72

E1H - E2G

E2H - E2S 82 72

E2T - E2Z

E3A - E3E 82 72

E3G - E9Z

Quebec

G0A 82 72

G0B - G0J

G0K - G0L 82 72

G0M - G0S 82 72

G0T - G0W 7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181



Expedited


Quebec (cont.)

G0X - G0Z 82 72

G1A - G3A 81 71

G3B - G3K 82 72

G3L - G4P 82 72

G4R - G4S

G4T - G4V 82 72

G4W - G4Z

G5A 82 72

G5B - G5T

G5V - G6A 82 72

G6B

G6C - G6J 82 72

G6K 81 71

G6L - G6T 82 72

G6V - G6Z 81 71

G7A 81 71

G7B - G8P

G8R - G8S 82 72

G8T - G9Z 82 72

H0A - H0L 81 71

H0M 81 71

H0N - H9Z 81 71

J0A - J0L 82 72

J0M

J0N - J0V 82 72

J0W - J0Z

J1A - J3C 82 72

J3E 81 71

7181

7181

7181

7181

7181

7181

7181

*To determine whetherUPS Worldwide ExpressPlusSM service is avail-able to your destinationpostal code, refer to UPS.com® or call 1-800-782-7892.

62


Export



Expedited


Quebec (cont.)

J3G - J3S 82 72

J3T - J3V 81 71

J3W - J3X 82 72

J3Y - J5R 81 71

J5S - J5X 82 72

J5Y - J7H 81 71

J7J - J7N 82 72

J7P - J7W 81 71

J7X - J8N 82 72

J8P - J9C 81 71

J9E 82 72

J9G - J9J 82 72

J9K - J9Z

Ontario

K0A - K0H 82 72

K0J

K0K - K0Z 82 72

K1A - K4A 81 71

K4B - K7T 82 72

K7V - K8H 82 72

K8J - L1E 82 72

L1F - L1Z 81 71

L2A - L2C 82 72

L2E - L2W 81 71

L2X - L3N 82 72

L3P - L3T 81 71

L3V - L3W 82 72

L3X - L4L 81 71

7181

7181



Expedited


Ontario (cont.)

L4M - L4R 82 72

L4S - L9T 81 71

L9V - L9Z 82 72

M0A - M9Z 81 71

N0A - N1A 82 72

N1B - N2Y 81 71

N2Z 82 72

N3A - N3V 81 71

N3W - N5T 82 72

N5V - N6N 81 71

N6P - N8M 82 72

N8N - N9K 81 71

N9L - N9Z 82 72

P0A - P0Z

P1A - P2M 82 72

P2N

P2P - P3K 82 72

P3L

P3M 82 72

P3N - P3P

P3R - P4M 82 72

P4N - P4R

P4S - P4Z 82 72

P5A

P5B - P5M 82 72

P5N

P5P - P8M 82 72

P8N 7181

7181

7181

7181

7181

7181

7181

7181



Export



Expedited


Ontario (cont.)

P8P - P8S 82 72

P8T

P8V - P8Z 82 72

P9A

P9B - P9M 82 72

P9N

P9P - P9Z 82 72

Manitoba

R0A - R2B

R2C - R4A 81 71

R4B - R9Z

Saskatchewan

S0A - S0Z

S1A - S3M 82 72

S3N

S3P - S3Z 82 72

S4A

S4B - S4G 82 72

S4H

S4J - S4M 82 72

S4N - S4Z 82 72

S5A - S7G

S7H - S7V 81 71

S7W - S9Z

Alberta

T0A - T0B

T0C 82 72

T0E - T1W 7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181



Expedited


Alberta (cont.)

T1X 81 71

T1Y - T3Z 81 71

T4A - T4Z 82 72

T5A - T6V 81 71

T6W - T6X 81 71

T6Y - T7W

T7X - T8N 82 72

T8P - T8Z

T9A - T9E 82 72

T9G - T9Z

British Columbia

V0A - V0L

V0M

V0N - V1L

V1M 81 71

V1N - V2R

V2S - V2V 81 71

V2W - V3E 81 71

V3G 81 71

V3H - V7Z 81 71

V8A - V8K

V8L - V9E 82 72

V9G - V9Z

Northwest Territories

X0A - X9Z

Yukon Territory

Y0A - Y9Z 7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

*To determine whetherUPS Worldwide ExpressPlusSM service is avail-able to your destinationpostal code, refer to UPS.com® or call 1-800-782-7892.

64

Shipment PricingExport

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM

and UPS Worldwide ExpeditedSM

What Qualifies1. You have multiple-package ship-ments picked up on the same dayand shipped to a single consignee.

2. You use UPS WorldShip®, UPSInternet Shipping, UPS CampusShipTM

or a UPS OnLine® Compatible vendorshipping system that supports fullinternational service, or a UPSWorldwide Services Waybill.

What Does Not QualifyShipment pricing does not apply to Express Envelopes, the UPS 10 KgBox®, the UPS 25 Kg Box® or pack-ages recorded in a UPS ShippingRecord book; they are eachconsidered separate shipments.

RatesRates are based on the total actualweight or the total dimensionalweight of all packages in a shipment,whichever is greater. Refer to page21 for instructions on calculatingdimensional and billable weight.

For shipments weighing 150 poundsor less, locate the rate for the totalweight of the shipment on theappropriate rate chart.

For shipments weighing more than150 pounds, multiply the totalweight (rounded to the next wholepound) by the appropriate price perpound. The amount billed will bethe result of this calculation or theminimum rate shown, whichever is greater.

Useful Information – International Shipping

UPS Global AdvisorSM

Information on international shippingand trade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Visit UPS.com/globaladvisor

Shipping FormsExport/import documents requiredfor customs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See pages 94 to 106

International Customer ServiceInformation regarding internationalshipments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Call 1-800-782-7892

Shipment pricing is advantageous because rates are based on the total weightof a shipment, not the sum of the rates for each package in a shipment.

PROCESS YOUR SHIPMENT 65

UPS SonicAir®

SAME-DAY SERVICE

Export

Same Day. Any Time. Across the World.

UPS SonicAir offers guaranteed delivery to addresses in 180 countries across the world, typically within 24 hours,including customs clearance. That’s fast. Moreover, ship at any hour of the day, on any day of the year, includingholidays. That’s flexibility.

Call 1-800-451-4550 to order service or for rate information, international document requirements, size and weightrestrictions, and additional charges. Rates vary by origin and destination city pair.

Service HighlightsFast Pickup: Usually within 60 minutes of order placement.

Guarantee: Visit sonicair.ups.com or call 1-800-451-4550 for guar-antee details, service availability,delivery time commitments or to request a pickup.

Ease: For most shipments, simplyuse your UPS account number and sign the shipping documentprovided by the driver at the time of pickup.

Few Size and Weight Limitations:Aircraft can be chartered if neces-sary to accommodate needs.

Worldwide: Send from any U.S.address to 180 countries andterritories worldwide. Domesticservices also available. See pages 28 and 29 for details.

Proactive: The shipper will benotified of any delays in the deliveryschedule.

Tracking: Information avail-able 24/7/365 by calling 1-800-451-4550.

Reports: Detailed performancereports for shipments upon requestat no additional charge.

Verification: We automaticallycontact the shipper to confirm thetime of delivery and provide thename of the person who signed for it, at no additional charge.

Available OptionsDoor-to-Door: We pick up from your door and deliver to the finaldestination.

Hold for Pickup: We pick up fromyour door, deliver to the destinationairport and hold for pickup by the recipient.

Hand-Carry Service: A dedicatedUPS SonicAir courier will carry your shipment from your door, on board the flight and to your final destination.

Aircraft Charter: We can arrangefor a chartered aircraft to transportyour shipment.

Declared Value for Carriage:Available upon request. Call 1-800-451-4550 for details.

Shipping Information– International Dangerous Goods

are not accepted in UPS SonicAirservice.

– UPS SonicAir is not available at locations of The UPS StoreTM, UPS Customer Center locations,UPS Drop Boxes or any UPSAuthorized Shipping OutletSM.

– Additional surcharges may apply.Call 1-800-451-4550 for interna-tional shipments.

– Overtime customs clearance andadditional after-hours fees mayapply to international deliveries.

– A fuel surcharge may apply to UPS SonicAir shipments. See ups-scs.com for details.

66

Guaranteed delivery to more than 215 countries and territories,typically within two or three businessdays. Delivery is guaranteed as earlyas 10:30 a.m. to major metropolitanareas in Canada and Europe, and bythe end of the day to other destina-tions in Europe, Canada, Asia andLatin America.


Guaranteed delivery by 8:30 a.m.on the second business day to major metropolitan areas in Canada.Guaranteed delivery by 9:00 a.m. in two or three business days to major business centers in 14 European countries.

Add $40 to the appropriateWorldwide Express rate for eachWorldwide Express Plus shipment.

Customs ClearanceRates include pickup and door-to-door delivery with routine in-housecustoms clearance by UPS SupplyChain SolutionsSM. Additional chargeswill apply if customs clearance isperformed by brokerage officesother than those designated by UPS for clearing the services listed above.

Customs clearance for the serviceslisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated by

UPS for handling small packagecustoms clearance. Other UPS SupplyChain Solutions customs brokerageoffices charge fees for clearance of small packages and freight.

UPS 10 Kg Box®

and UPS 25 Kg Box®

Use the handy UPS 10 Kg Box or UPS 25 Kg Box for your largerUPS Worldwide Express Plus andUPS Worldwide Express shipments.Flat rates apply, with a maximumweight of 10 kg (22 lbs.) and 25 kg(55 lbs.), based on Express Plus and Express destination zones. Anyshipments exceeding the maximumweights will be charged the regularExpress rate for that weight shipment.See page 69 for rates.

Shipping Information– There is no limit on the weight

or number of pages you canenclose in an Express Envelopewhen shipping via UPS WorldwideExpress Plus or UPS WorldwideExpress service.

– These UPS Worldwide Express Plusand UPS Worldwide Expressrates also apply for documentshipments from UPS Drop Boxes.

– The Letter rate applies only toshipments sent in UPS ExpressEnvelope or UPS Letter packaging.

– Free UPS packaging is available.See pages 6 and 7.

– UPS On-Call PickupSM is availableat no additional charge.

– The rates shown are for shipmentsoriginating in the United States.

– To determine your destinationzone, see section beginning onpage 54.

– Any fraction of a pound more thanthe weight shown requires thenext higher rate.

– Dimensional weight may apply.See page 21 for details.

– An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater,applies to shipments to certaininternational destinations. A listingof applicable destinations is avail-able at UPS.com® or by calling 1-800-782-7892.

– To determine the rate for interna-tional multiple-package shipments,see page 64.

– A Heavy Package sticker is requiredfor any package weighing morethan 70 pounds. See pages 8 and 9for more information.

– A package with an actual weightof more than 150 pounds will be accepted for transportation only through UPS SonicAir®. See page 65.


GUARANTEED TWO OR THREE DAYS*

Export


Letter $24.00 $25.00 $25.50 $32.00 $32.00 $36.00 $37.00 $37.25 $47.75 $74.50 $78.50

1 Lbs. 40.00 41.75 40.50 47.50 47.50 56.25 53.00 53.75 61.75 89.00 89.75

2 44.50 47.00 46.25 55.50 54.75 65.75 60.00 60.50 77.75 105.50 107.00

3 50.00 52.50 54.75 65.25 62.50 74.50 69.75 70.25 93.75 123.25 124.25

4 54.25 57.75 60.50 74.25 70.25 82.50 78.00 78.00 110.00 139.50 140.75

5 57.25 62.25 67.50 82.75 78.50 90.75 86.25 86.25 126.00 155.75 157.50

6 59.50 66.00 73.50 88.25 85.00 98.50 94.75 94.75 142.00 168.75 171.75

7 61.50 69.50 79.50 93.25 91.00 105.50 103.00 103.00 158.00 183.25 187.75

8 64.50 73.25 85.50 98.75 96.75 111.75 111.25 111.25 172.50 197.50 203.00

9 67.00 76.75 90.75 103.75 102.50 118.00 119.50 119.50 186.75 211.00 216.50

10 69.50 79.75 96.00 108.50 107.25 123.50 128.00 128.00 201.00 224.25 230.00

11 72.00 83.25 100.50 113.00 112.75 129.00 135.75 135.75 215.25 237.50 243.25

12 74.75 86.75 105.00 117.75 118.25 134.25 143.50 143.50 229.00 250.50 256.25

13 78.00 90.00 108.50 122.25 123.50 139.75 151.25 151.25 242.25 263.75 269.25

14 81.25 93.25 111.75 127.00 129.00 144.75 159.00 159.00 255.00 277.00 282.25

15 85.00 96.75 115.00 131.50 134.50 150.50 167.00 167.00 267.75 290.25 295.00

16 88.25 100.00 118.00 136.25 139.75 156.00 173.75 173.75 280.25 303.75 308.00

17 91.25 103.25 121.00 140.75 145.25 162.00 180.25 180.25 291.75 317.50 321.00

18 94.25 107.00 124.00 145.50 150.75 167.75 186.25 186.25 302.00 331.25 333.75

19 97.50 110.75 126.25 150.00 156.00 173.00 192.50 192.50 312.25 344.75 346.75

20 100.50 114.00 128.50 154.75 161.50 178.25 198.75 198.75 322.75 358.25 359.75

21 103.50 117.00 131.75 159.25 167.00 183.75 205.00 205.00 332.50 371.00 372.50

22 106.25 120.00 135.00 164.00 172.50 188.75 211.25 211.25 342.25 383.50 385.50

23 109.25 123.00 137.50 168.50 177.75 193.75 217.50 217.50 352.00 396.00 398.50

24 112.00 126.00 139.75 173.25 182.75 198.25 223.75 223.75 362.00 408.25 411.50

25 114.75 129.00 142.50 177.25 187.50 203.00 230.00 230.00 371.75 420.75 424.25

26 117.75 133.50 145.25 181.50 192.50 207.75 236.25 236.25 381.50 432.50 437.25

27 121.50 137.25 147.75 185.50 195.75 212.25 242.50 242.50 391.25 444.50 450.25

28 124.25 137.75 150.50 189.75 200.75 217.00 248.75 248.75 401.25 456.50 462.00

29 127.00 140.75 153.00 193.75 206.00 221.75 255.00 255.00 409.75 468.25 474.00

30 129.25 143.25 155.50 198.00 211.00 226.25 261.25 261.25 418.25 480.25 485.75

31 131.50 145.75 158.25 202.00 215.25 231.25 267.50 267.50 426.75 492.00 497.75

32 134.00 148.25 160.75 207.00 220.25 236.25 273.75 273.75 435.25 504.00 509.75

33 136.25 151.00 163.50 211.00 225.25 241.25 280.00 280.00 443.75 515.25 521.50

34 139.25 153.50 166.00 215.25 229.25 246.00 286.00 286.00 452.00 526.75 533.50

35 141.50 156.00 168.50 219.50 234.25 250.75 292.25 292.25 460.25 538.00 545.25



Export

Zones 81 82 84 901 902 903 904 905 906 907 908

For urgent international shipments, guaranteed door-to-door, customs-cleared delivery to more than 215 countries and territories.

Note: Delivery times may vary by destination postal code.

See pages 90 to 113 for additionalcharges, servicerestrictions and general information.

*Visit UPS.com®

or call 1-800-PICK-UPS®

for guarantee details, serviceavailability, delivery time commitments or to request a pickup.

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Export

36 Lbs. $144.25 $158.50 $171.00 $223.50 $237.00 $255.50 $298.50 $298.50 $468.50 $548.75 $557.25

37 146.75 161.25 173.25 227.75 242.00 260.25 304.75 304.75 476.75 559.25 569.00

38 149.25 163.50 175.50 231.75 247.00 264.75 311.00 311.00 485.00 569.75 581.00

39 152.00 165.75 178.00 236.00 252.25 269.50 317.25 317.25 493.50 580.50 592.75

40 154.50 168.00 180.25 240.00 257.25 274.25 323.50 323.50 501.75 589.75 604.75

41 156.75 170.25 182.75 244.00 262.25 279.00 329.75 329.75 510.00 599.00 616.75

42 159.25 172.75 185.00 247.75 267.25 284.00 336.00 336.00 518.25 608.50 628.50

43 161.50 175.50 187.25 251.75 272.25 289.00 342.25 342.25 526.50 617.75 640.50

44 163.75 178.00 189.75 255.50 277.25 294.00 348.50 348.50 534.75 627.00 651.75

45 166.25 180.25 192.25 259.50 282.25 298.75 354.75 354.75 543.00 636.25 663.25

46 168.25 183.25 194.75 263.50 287.25 303.50 361.00 361.00 551.25 645.50 674.50

47 170.25 185.25 197.50 267.75 292.25 308.25 367.25 367.25 559.50 655.00 686.00

48 172.50 188.25 200.00 271.75 297.25 312.75 373.50 373.50 567.75 664.25 697.25

49 174.75 190.25 202.75 276.00 302.25 317.50 379.50 379.50 576.00 673.50 708.75

50 177.00 192.25 205.25 280.00 307.25 322.25 385.75 385.75 584.25 682.75 720.00

52 181.25 196.25 209.75 288.75 316.75 332.50 398.50 398.50 600.75 701.50 741.25

54 185.25 200.25 214.00 297.75 326.00 343.00 411.25 411.25 617.25 720.00 762.50

56 189.50 204.00 218.50 306.50 335.25 353.50 423.25 423.25 633.75 738.75 783.75

58 193.50 208.00 222.75 315.25 344.50 363.75 435.50 435.50 650.50 757.25 799.50

60 197.75 211.75 227.25 324.00 353.75 374.25 447.75 447.75 667.00 776.00 818.75

62 201.00 215.75 231.50 332.75 363.00 384.25 460.00 460.00 683.50 794.50 839.75

64 205.25 219.50 235.75 341.50 372.25 394.50 472.25 472.25 700.00 813.00 860.75

66 208.25 223.50 239.75 350.25 381.75 404.50 484.50 484.75 716.50 831.75 882.00

68 212.25 227.50 244.00 359.00 391.00 414.75 496.50 497.50 733.00 850.25 903.00

70 216.50 231.25 248.25 367.75 400.25 424.75 508.75 510.25 749.50 869.00 924.00

72 220.25 235.00 252.25 376.75 408.75 435.00 520.75 522.75 766.00 887.50 946.50

74 223.00 238.50 256.00 385.50 417.25 445.00 533.00 535.50 782.50 906.25 969.00

76 225.75 242.25 259.25 394.25 425.75 455.25 545.00 548.25 798.00 924.75 991.00

78 229.50 245.75 262.75 403.00 434.25 465.25 557.00 560.75 813.50 943.50 1,013.00

80 233.25 249.50 266.00 411.75 443.00 475.50 569.00 573.50 829.00 962.00 1,035.00

82 237.25 253.00 269.25 420.50 451.50 485.50 581.00 586.00 844.50 980.50 1,056.75

84 241.00 257.00 272.25 427.75 460.00 494.25 593.00 598.75 857.00 999.25 1,078.25

86 244.50 261.00 275.50 434.25 468.50 503.50 600.25 611.50 868.25 1,017.75 1,099.75

88 248.00 263.50 277.25 443.00 477.00 511.00 612.50 624.00 879.75 1,036.50 1,121.25

90 251.50 267.50 280.25 449.50 485.50 521.00 618.75 636.75 891.00 1,055.00 1,142.75

Zones 81 82 84 901 902 903 904 905 906 907 908


10 Kg (22Lbs.) Box $92.50 $93.25 $92.50 $147.00 $157.75 $163.25 $163.00 $197.50 $206.25 $206.25 $206.25

25 Kg (55Lbs.) Box 163.75 164.75 163.75 205.50 238.00 239.50 238.75 352.00 351.50 403.75 403.75

Price PerPound $2.57 $2.78 $2.91 $4.84 $5.24 $5.58 $6.60 $6.79 $8.56 $11.48 $12.44

MinimumRate 384.75 422.25 435.00 728.75 781.75 837.75 989.50 1,018.25 1,282.50 1,722.00 1,865.25



Export

92 Lbs. $255.00 $270.00 $282.00 $456.00 $494.00 $531.00 $631.25 $649.25 $902.50 $1,073.75 $1,164.25

94 258.25 273.75 283.75 464.50 502.75 541.00 643.00 661.50 913.75 1,092.25 1,185.75

96 261.50 276.25 285.75 473.25 511.25 548.50 654.75 673.75 925.25 1,111.00 1,207.25

98 264.75 278.75 289.00 481.75 519.75 558.50 666.50 685.75 936.50 1,129.50 1,228.75

100 268.00 282.75 292.25 490.50 528.25 565.25 678.25 698.00 948.00 1,148.00 1,250.25

105 279.75 296.50 306.50 514.75 553.50 594.00 709.50 730.00 981.00 1,205.50 1,311.75

110 291.50 310.25 320.75 539.00 579.00 623.75 740.50 762.00 1,014.00 1,263.00 1,373.25

115 303.00 324.00 335.00 563.50 604.25 650.50 771.75 794.00 1,047.00 1,320.25 1,434.75

120 314.75 337.75 349.50 587.75 629.75 677.25 802.75 826.00 1,080.25 1,377.75 1,496.25

125 326.50 351.50 363.75 612.00 655.00 704.00 834.00 858.00 1,113.25 1,435.00 1,557.75

130 338.00 365.25 378.00 635.50 680.25 730.75 865.00 890.00 1,146.25 1,492.50 1,619.25

135 349.75 379.00 392.25 658.75 705.75 757.50 896.25 922.00 1,180.25 1,549.75 1,680.75

140 361.25 392.75 406.50 682.00 731.00 784.25 927.25 954.00 1,214.50 1,607.25 1,742.25

145 373.00 406.50 420.75 705.25 756.50 811.00 958.50 986.00 1,248.50 1,664.50 1,803.75

150 384.75 422.25 435.00 728.75 781.75 837.75 989.50 1,018.25 1,282.50 1,722.00 1,865.25

Zones 81 82 84 901 902 903 904 905 906 907 908

Zones 81 82 84 901 902 903 904 905 906 907 908

Zones 81 82 84 901 902 903 904 905 906 907 908

10 Kg (22 Lbs.) Box

UPS 10 Kg Box® and UPS 25 Kg Box®

UPS Worldwide Express Shipments of More Than 150 Lbs.**

Note: Delivery times may vary by destination postal code.

See pages 90 to 113 for additional charges, service restrictionsand general information.

*Visit UPS.com® or call 1-800-PICK-UPS® for guarantee details,service availability, delivery time commitments or to request a pickup.

**Applies to single-package shipments with a dimensionalweight of more than 150 pounds and multiple-packageshipments of more than 150 pounds.

25 Kg (55 Lbs.) Box

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GUARANTEED DAY-DEFINITE THREE TO F IVE DAYS*

Export

For shipments that do not requireovernight or express service, weoffer a guaranteed alternative that’sfaster than traditional air freight.

– To Canada, typically within three or four business days to most destinations.

– To Latin America, Asia and Europe, typically within three to five business days.

Shipping Information– Rates include pickup and door-

to-door delivery with routine in-house customs clearance byUPS Supply Chain SolutionsSM.Additional charges will apply if customs clearance is performedby brokerage offices other thanthose designated by UPS for clear-ing the service listed above.

– Customs clearance for the servicelisted above is provided by the UPSSupply Chain Solutions brokerageoffices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPSSupply Chain Solutions customsbrokerage offices charge fees for clearance of small packagesand freight.


– Free UPS packaging is available.See pages 6 and 7.

– UPS On-Call PickupSM is availableat no additional charge.

– An Extended Area Surcharge of $20 per shipment or $.20 perpound, whichever is greater,applies to shipments to certaininternational destinations. A listingof applicable destinations is avail-able at UPS.com® or by calling 1-800-782-7892.

– The rates shown are for shipmentsoriginating in the United States.

– To determine your destination zone,see section beginning on page 54.

– Any fraction of a pound more thanthe weight shown requires the nexthigher rate.


– A Heavy Package sticker is requiredfor any package weighing morethan 70 pounds. See pages 8 and 9for more information.

– A package with an actual weightof more than 150 pounds will be accepted for transportation only through UPS SonicAir®. See page 65.


1 Lbs. $37.75 $39.25 $39.25 $44.25 $43.25 $52.25 $52.25 $55.75

2 40.75 43.50 44.50 53.50 52.25 60.25 60.25 71.25

3 44.50 48.25 52.75 62.00 60.25 68.25 68.25 86.75

4 47.75 53.00 58.25 70.25 68.50 75.75 76.00 102.25

5 50.75 57.75 65.00 78.25 76.25 83.75 83.75 117.25

6 52.75 60.75 71.00 85.50 83.00 91.50 91.50 132.25

7 54.75 63.25 76.75 91.25 88.25 98.00 99.50 147.00

8 57.50 66.25 82.25 95.50 93.25 104.75 106.75 159.50

9 60.25 68.75 87.00 100.25 97.75 113.00 115.00 171.25

10 63.00 71.25 92.00 104.75 102.25 119.00 122.25 183.00

11 65.75 73.75 96.75 109.50 106.75 124.75 128.75 194.75

12 68.50 76.25 101.50 114.00 110.75 130.25 136.00 205.75

13 71.50 78.50 104.00 118.75 115.00 135.50 143.25 216.00

14 74.50 81.00 107.50 123.50 119.25 140.50 150.00 226.50

15 77.75 83.75 111.00 128.25 123.75 145.25 156.75 236.75

16 80.75 85.75 114.50 132.50 128.25 150.25 163.50 247.00

17 83.25 87.75 118.00 136.50 132.75 155.50 170.25 257.25

18 85.75 90.00 121.50 140.50 137.50 160.50 176.50 267.75

19 88.50 92.25 124.75 144.50 142.25 165.25 183.00 278.00

20 91.00 94.50 127.00 148.75 147.25 169.75 189.50 288.50

21 93.00 96.75 128.75 152.25 152.00 174.00 195.50 299.25

22 95.00 98.75 130.50 156.75 156.00 178.50 201.00 309.75

23 97.25 100.75 132.25 160.75 160.25 183.25 206.50 320.25

24 99.25 102.75 136.75 165.50 163.50 187.50 211.75 329.00

25 101.25 105.25 138.50 169.75 168.50 192.00 216.75 337.75

26 103.50 109.00 141.50 173.25 172.00 196.00 222.00 346.50

27 105.75 112.25 143.50 176.75 175.50 200.00 227.50 355.50

28 108.00 112.75 145.25 180.50 178.75 203.75 232.75 363.75

29 110.00 115.50 147.75 184.00 182.75 207.75 238.25 371.50

30 112.00 117.75 149.75 187.50 186.00 212.00 243.25 379.25



Export

Zones 71 72 74 605 606 607 608 610

Door-to-door, customs-cleared delivery to more than 61 destinationcountries.




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31 Lbs. $114.25 $120.25 $151.50 $191.00 $189.75 $216.00 $248.00 $386.25

32 116.50 122.75 153.25 194.75 193.25 219.75 253.00 393.50

33 118.25 125.25 155.00 198.25 197.00 223.75 257.75 401.00

34 120.00 127.50 157.00 201.75 200.50 227.50 262.50 408.25

35 121.75 129.75 158.75 207.25 204.00 231.75 267.00 415.50

36 123.50 132.00 160.50 210.50 207.50 235.75 271.25 422.75

37 125.50 134.50 162.25 214.00 210.75 239.50 275.50 430.00

38 127.50 137.00 164.25 217.25 214.25 243.50 279.50 437.25

39 129.50 139.50 166.00 220.50 217.50 247.25 283.75 444.50

40 131.25 141.50 167.75 224.00 220.75 251.75 287.75 451.50

41 133.25 143.50 169.50 227.00 224.00 255.50 292.00 458.75

42 135.00 145.75 171.50 230.00 227.00 259.50 296.00 466.00

43 136.75 148.25 173.25 233.25 230.00 263.25 300.25 473.25

44 138.50 150.50 175.00 236.25 233.25 267.25 304.25 480.50

45 140.50 152.50 176.75 239.50 236.75 271.50 308.50 487.75

46 142.25 154.50 178.75 242.75 240.00 275.50 312.50 495.00

47 144.00 156.75 180.50 245.75 243.00 279.00 316.75 502.25

48 145.75 158.75 182.25 249.00 246.00 282.50 320.75 509.50

49 147.50 160.75 184.00 252.00 248.25 286.25 325.00 516.75

50 149.50 162.75 187.00 255.50 250.75 290.50 329.00 523.75

52 153.50 167.00 189.75 261.25 256.50 297.75 335.25 533.25

54 157.75 170.75 192.75 267.00 262.00 305.25 341.50 542.50

56 161.75 174.75 195.50 272.50 268.75 312.00 347.75 551.50

58 166.00 178.50 198.25 278.25 274.25 318.75 353.75 560.50

60 170.00 182.00 201.25 283.75 280.00 325.25 360.00 569.50

62 174.00 185.25 204.00 289.50 285.50 332.00 366.25 576.75

64 177.75 188.75 206.75 295.25 291.25 338.75 372.50 584.00

66 180.25 192.50 209.75 300.50 296.75 345.50 378.50 590.25

68 184.00 196.00 212.50 306.00 302.50 351.50 384.75 595.25

70 188.00 199.75 215.50 311.75 308.25 357.75 391.00 606.25

72 191.50 203.25 218.25 317.00 313.75 362.00 397.50 611.00

74 194.25 207.00 221.00 322.50 319.50 366.00 404.00 615.50

76 196.75 210.50 224.00 327.75 325.50 370.00 410.00 619.50

78 200.25 214.00 226.75 333.50 330.50 373.50 416.25 623.50

80 203.75 217.75 229.75 339.00 334.50 377.00 422.50 627.50



Export

Zones 71 72 74 605 606 607 608 610


Price PerPound $2.04 $2.12 $2.21 $2.98 $2.92 $3.11 $3.78 $5.58

MinimumRate 433.82 469.64 477.60 626.85 624.86 680.58 811.92 1,166.14

Price PerPound $2.18 $2.36 $2.40 $3.15 $3.14 $3.42 $4.08 $5.86

MinimumRate 336.00 360.00 360.50 480.25 473.75 521.50 615.25 879.00



Export

82 Lbs. $207.50 $221.25 $232.50 $345.25 $338.25 $380.50 $428.25 $631.25

84 211.00 225.00 235.25 350.75 341.75 383.75 433.25 635.25

86 214.50 228.50 238.25 356.25 344.75 387.00 438.50 639.25

88 218.00 232.25 241.00 361.50 348.00 390.00 442.50 643.00

90 221.50 235.75 243.75 367.25 351.00 393.00 446.75 647.00

92 225.25 239.25 245.25 373.00 354.50 396.25 451.25 650.75

94 228.75 242.50 248.00 378.50 358.25 399.25 456.00 654.75

96 232.25 244.75 248.75 384.25 361.75 402.25 460.75 658.75

98 235.75 246.75 251.50 390.00 366.00 405.50 465.75 663.75

100 239.25 250.00 260.50 395.50 370.00 408.25 471.25 666.75

105 249.50 261.75 269.75 404.75 381.25 419.50 486.75 690.00

110 259.75 273.50 278.75 414.00 395.00 431.00 500.25 712.50

115 269.75 285.00 289.00 423.25 409.00 442.25 517.75 736.75

120 280.00 296.75 300.50 432.50 423.00 453.50 538.25 760.75

125 290.25 308.50 311.50 441.75 437.00 466.00 553.75 778.25

130 300.25 320.25 322.75 451.00 448.25 478.25 569.25 796.25

135 310.50 332.00 334.00 460.50 457.50 490.75 584.75 821.75

140 320.50 343.75 345.25 468.25 466.75 505.00 598.50 840.75

145 328.75 352.75 353.75 477.50 468.25 514.50 608.00 858.50

150 336.00 360.00 360.50 480.25 473.75 521.50 615.25 879.00

Zones 71 72 74 605 606 607 608 610




**Applies to single-package shipments with a dimensional weight of more than150 pounds andmultiple-packageshipments of more than 150 pounds.

Shipments of 151 to 199 Lbs.

Zones 71 72 74 605 606 607 608 610

UPS Worldwide Expedited Shipments of More Than 150 Lbs.**

Shipments of 200 Lbs. or More

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74

Determine the ZoneINTERNATIONAL IMPORT SHIPMENTS

Import Freight Collect

Where is your package comingfrom? Use the Worldwide Zone Chartstarting on page 76 to determine theorigin zone for the internationalservice option you’ve chosen.

When a zone is with abox, an Extended Area Surchargemay apply to certain origins in thatcountry. Extended Area origins aresubject to change. For the mostcurrent information, refer toUPS.com® or call 1-800-782-7892.

Refer to UPS.com/globaladvisor orcontact the International CustomerService Center at 1-800-782-7892for information regarding interna-tional shipments, including:

– Service options

– Time in transit

– Guarantee details

– Billing options

– Service notes

– Commodity classifications (call for details)

– Prohibited articles

– Points served

– UPS locations

highlighted

UPS Worldwide Express NA1SM and UPS Worldwide ExpressSM

1. Locate the origin country on the Worldwide Zone Chart beginning on page 76.

2. Locate the zone for Worldwide Express NA1 or Worldwide Express.

Examples:For an Express shipment from Egypt to the United States, the zone is 10.

For an Express NA1 shipmentfrom England to the UnitedStates, the zone is .8

Express Expedited

Origin Zones

Egypt 10

El Salvador 7 10

England(United Kingdom)* 118

*UPS Worldwide Express NA1SM

is available from this country.


Determine the ZoneImport Freight Collect


1. Locate the origin country on the Worldwide Zone Chart beginning on page 76.

2. Locate the zone for UPS Worldwide Expedited. Expedited is not available when a zone number is not shown in the appropriate column.

Example:For an Expedited shipment from England to Los Angeles, California, the zone is .11

INTERNATIONAL IMPORT SHIPMENTS

Express Expedited

Origin Zones

Egypt 10

El Salvador 7 10

England(United Kingdom)* 118

*UPS Worldwide Express NA1SM

is available from this country.

76

Worldwide Zone ChartINTERNATIONAL IMPORT SHIPMENTS


Express ExpeditedExpress Expedited

Origin Zones Origin Zones

Brazil 7 10

British Virgin Islands 4

Brunei 10

Bulgaria 9

Cambodia 10

Cameroon 10

Canada 2 2

Canary Islands (Spain)

Cayman Islands 4

Channel Islands 9 12

Chile 7 10

China, People’s Republic of 6 4

Colombia 7 10

Costa Rica 7 10

Côte d’Ivoire (Ivory Coast) 10

Croatia 9

Curaçao(Netherlands Antilles) 4

Cyprus 10

Czech Republic 9 12

Denmark

Dominica 4

Dominican Republic 4 9

Ecuador 7 10

Egypt 10

129

8

Albania 9

Algeria 10

American Samoa 10

Angola 10

Anguilla 4

Antigua and Barbuda 4

Argentina 7 10

Armenia 9

Aruba 4

Australia 5 8

Austria 9 12

Azerbaijan 9

Azores (Portugal) 8 11

Bahamas 4

Bahrain 10

Bangladesh 9

Barbados 4

Belarus 9

Belgium 8 11

Benin 10

Bermuda 4

Bhutan 10

Bolivia 7

Bonaire(Netherlands Antilles) 4

Bosnia 10


Visit UPS.com/globaladvisoror contact theInternational CustomerService Center at 1-800-782-7892 forinformation regardinginternational shipments.

*UPS Worldwide Express NA1SM service is available from this country.





India 5 8

Indonesia

Iraq 10

Ireland, Republic of 8 11

Israel 5

Italy

Ivory Coast (Côte d’Ivoire) 10

Jamaica 4

Japan 9 12

Jordan 10

Kazakhstan 9

Kenya 10

Korea, South 5 8

Kuwait 10

Kyrgyzstan 9

Laos 10

Latvia 9 12

Lebanon 10

Liechtenstein 9 12

Lithuania 9 12

Luxembourg 8 11

Macau 5 8

Macedonia 10

Madagascar 10

Madeira (Portugal) 8 11

Malaysia 96

118

96

El Salvador 7 10

England(United Kingdom)*

Estonia 9 12

Ethiopia 10

Fiji 10

Finland

France

French Polynesia 10

Georgia 9

Germany

Ghana 10

Gibraltar 10

Great Britain (see United Kingdom)

Greece 8 12

Grenada 4

Guadeloupe 4

Guam 6

Guatemala 4 10

Guyana 7

Haiti 4

Holland (Netherlands)

Honduras 7 10

Hong Kong 5 8

Hungary 9 12

Iceland 10

118

118

118

129

118

78





Philippines

Poland 8 11

Portugal 8 11

Qatar 10

Réunion 10

Romania 9

Rota (Northern Mariana Islands) 10

Russia 9

Saba (Netherlands Antilles) 4

Saipan (Northern Mariana Islands) 10

San Marino 8 11

Saudi Arabia 10

Scotland(United Kingdom)

Senegal 10

Serbia and Montenegro 9(formerly Yugoslavia)

Singapore 6 9

Slovakia 9 12

Slovenia 9 12

South Africa 6

Spain

Sri Lanka

St. Barthélemy(Guadeloupe) 4

6

118

118

85Malta 10

Martinique 4

Mauritania 10

Mauritius 10

Mexico 1 1

Moldova, Republic of 9

Monaco 8 11

Mongolia 6

Montserrat 4

Morocco 10

Nepal 10

Netherlands (Holland)

Netherlands Antilles 4

New Caledonia 10

New Zealand 6

Nicaragua 7 10

Nigeria 9

Northern Ireland(United Kingdom)

Northern Mariana Islands 10

Norway

Oman 10

Pakistan 5

Panama 7 10

Paraguay 7

Peru 7 10

129

118

118


Visit UPS.com/globaladvisoror contact theInternational CustomerService Center at 1-800-782-7892 forinformation regardinginternational shipments.

*UPS Worldwide Express NA1SM service is available from this country.





Trinidad and Tobago 4

Turkey 9 12

Turkmenistan 9

Turks and Caicos Islands 4

Uganda 10

Ukraine 9

Union Island (St. Vincent

and the Grenadines) 4

United Arab Emirates 10

United Kingdom*

Uruguay 7

U.S. Virgin Islands 4

Uzbekistan 10

Venezuela 7 10

Vietnam 6

Virgin Gorda(British Virgin Islands) 4

Wales (United Kingdom)

Western Samoa 10

Yemen 10

Yugoslavia(see Serbia and Montenegro)

Zambia 10

Zimbabwe 10

118

118

St. Christopher(St. Kitts and Nevis) 4

St. Croix (U.S. Virgin Islands) 4

St. Eustatius(Netherlands Antilles) 4

St. John(U.S. Virgin Islands) 4

St. Kitts and Nevis 4

St. Lucia 4

St. Maarten(Netherlands Antilles) 4

St. Martin (Guadeloupe) 4

St. Thomas(U.S. Virgin Islands) 4

St. Vincent and the Grenadines 4

Suriname 4

Sweden

Switzerland 9 12

Taiwan 6 9

Tajikistan 9

Tanzania 10

Thailand 5 8

Tinian (NorthernMariana Islands) 10

Togo 10

Tortola(British Virgin Islands) 4

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80

Taking Control of Your Import CostsImport Freight Collect

UPS import services put you incontrol every step of the way.

Enjoy freedom from currencyfluctuations with UPS Import FreightCollect rates. UPS keeps thingssimple with published, easy-to-useimport rates fixed in U.S. dollars*, so you’ll know exactly how muchyour shipment will cost. Plus, youwon’t have to learn any new ship-ping procedures or chart-navigatingtechniques. Our import rates workthe same way as our export rates

and your account number stays thesame, so you only need to selectthe service option and determinethe zone by country.

To take advantage of UPS-guaranteedimport delivery options includingfixed import rates, use the RoutingForm to instruct your internationalbusiness partners to ship to youusing your six-digit UPS accountnumber. A blank Routing Form can be found on pages 105 and 106and at UPS.com®.

U.S. importers can further takecontrol of imports with QuantumViewSM Manage. Quantum ViewManage now provides toolsspecifically designed to assist you with customs clearance and compliance. See page 115 for more details.

*Rates are fixed relative to currencyfluctuations but are subject toperiodic review.

UPS Worldwide Express NA1SM, UPS Worldwide ExpressSM

and UPS Worldwide ExpeditedSM

What Qualifies1. You have multiple-package shipments to a single consignee on the same day.

2. You use UPS WorldShip®, UPSInternet Shipping, UPS CampusShipTM

or a UPS OnLine® Compatible vendorshipping system that supports fullinternational service, or a UPSWorldwide Services Waybill.

What Does Not QualifyShipment pricing does not apply to Express Envelopes.

RatesRates are based on the total actualweight or the total dimensionalweight of all packages in a shipment,whichever is greater. Refer to page21 for instructions on calculatingdimensional weight.

For shipments weighing 150 poundsor less, locate the rate for the totalweight of the shipment on the appro-priate rate chart.

To determine the rate for a shipmentweighing more than 150 pounds,

multiply the total weight (roundedto the next whole pound) by theappropriate price per pound asshown under the shipment weightdesignations above 150 pounds. The amount billed will be the resultof this calculation or the minimumrate shown, whichever is greater.

Shipment Pricing


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GUARANTEED ONE OR TWO DAYS*


UPS Worldwide ExpressFor urgent import shipments,guaranteed door-to-door, customs-cleared delivery from more than170 countries and territories.

Delivery of Express Envelopes and documents within one or twodays is guaranteed from hundreds of business centers worldwide,including by the end of the nextbusiness day from major businesscenters in Canada and Asia.

Package delivery is guaranteed in two business days from majorbusiness centers in Europe.


Guaranteed overnight delivery from many major European busi-ness centers if an earlier pickup is requested in select origin postal codes.

Add $2 to the appropriateWorldwide Express rate for aWorldwide Express NA1 shipment.

Customs ClearanceRates include pickup and door-to-door delivery with routine in-housecustoms clearance by UPS SupplyChain SolutionsSM. Additional chargeswill apply if customs clearance isperformed by brokerage officesother than those designated by UPSfor clearing the services listed above.

Customs clearance for the serviceslisted above is provided by the UPSSupply Chain Solutions brokerage

offices (formerly UPS CustomhouseBrokerage offices) designated byUPS for handling small packagecustoms clearance. Other UPS SupplyChain Solutions customs brokerageoffices charge fees for clearance of small packages and freight.

Shipping InformationLetter/Document– The rates shown are for shipments

to the United States.

– There is no limit on the weight or number of pages that can beenclosed in an Express Envelopewhen shipping via UPS WorldwideExpress NA1 or UPS WorldwideExpress service.

– For document shipments weighingmore than 10 pounds, refer to therate chart starting on page 83.

– The Letter rate applies only toshipments sent in a UPS ExpressEnvelope or UPS Letter packaging.

– To determine your origin zone, see section beginning on page 74.

– An Extended Area Surcharge of$20 per shipment or $.20 perpound, whichever is greater,applies to shipments from certaininternational origins. A listing of applicable origins is available at UPS.com® or by calling 1-800-782-7892.


– Any fraction of a pound more than the weight shown requiresthe next higher rate.

Non-document– The rates shown are for shipments

to the United States.


– To determine your origin zone, see section beginning on page 74.



– A package with an actual weightof more than 150 pounds cannotbe shipped using UPS WorldwideExpress NA1 or UPS WorldwideExpress.

– An Extended Area Surcharge of$20 per shipment or $.20 perpound, whichever is greater,applies to shipments from certaininternational origins. A listing of applicable origins is available at UPS.com or by calling 1-800-782-7892.


*Visit UPS.com® or call 1-800-782-7892 for guarantee details,service availability or delivery timecommitments.

82

UPS Worldwide ExpressSMLetter/Document



Zones 1 2 3 4 5 6 7 8 9 10

Letter $20.50 $21.25 $27.25 $32.00 $31.25 $31.50 $32.00 $39.25 $46.00 $56.75

1 Lbs. 23.50 30.25 33.75 38.50 39.50 41.50 42.00 47.25 59.75 76.00

2 27.00 35.00 40.75 45.25 47.50 50.50 52.25 55.25 68.25 95.50

3 30.50 39.50 47.50 52.25 54.50 59.50 62.50 63.75 76.75 114.50

4 33.75 44.00 54.25 59.00 60.75 68.50 72.50 71.50 85.00 134.00

5 37.00 48.50 61.00 65.50 67.50 76.75 82.75 79.00 93.25 153.00

6 39.25 53.50 67.75 72.50 74.00 84.75 92.50 85.25 101.50 172.25

7 41.50 57.75 74.25 79.25 81.00 92.75 102.25 90.75 109.75 191.75

8 44.00 62.50 81.00 86.25 87.50 100.25 112.00 96.25 118.00 210.75

9 46.25 67.00 87.50 92.75 94.50 108.25 121.50 101.75 126.25 230.00

10 48.25 71.25 93.75 98.75 101.25 116.00 130.75 107.25 134.75 249.00

See pages 90 to 113 for additionalcharges, servicerestrictions and general information.

*Visit UPS.com®

or call 1-800-782-7892 for guarantee details, serviceavailability or delivery timecommitments.

Guaranteed customs-cleared delivery from more than 170 countries and territories.


UPS Worldwide ExpressSMNon-document



Zones 1 2 3 4 5 6 7 8 9 10

1 Lbs. $27.00 $34.25 $41.25 $45.25 $50.25 $53.25 $53.50 $64.00 $78.50 $87.25

2 30.50 38.75 48.25 52.50 58.00 62.25 63.75 72.25 87.00 106.75

3 34.00 43.25 55.25 59.25 65.50 70.50 73.75 80.75 95.25 126.00

4 37.00 48.25 61.50 66.00 72.00 79.25 84.00 88.75 103.50 145.50

5 40.00 52.75 68.25 72.75 78.25 87.50 94.25 96.50 112.00 164.50

6 43.00 57.50 75.25 79.75 85.00 95.50 104.50 103.00 120.50 183.75

7 45.25 61.75 81.75 86.75 92.00 103.50 114.00 108.50 128.75 203.00

8 47.25 66.50 88.00 93.25 99.00 111.00 123.25 114.00 137.25 222.50

9 49.75 70.75 94.50 99.75 105.50 118.75 132.75 119.50 145.50 241.50

10 52.00 75.25 100.00 106.00 112.25 126.50 142.00 124.75 153.75 260.50

11 54.00 78.75 104.75 111.50 118.50 133.75 149.00 129.75 162.25 275.75

12 56.25 82.25 109.25 116.50 124.00 140.25 154.75 134.50 170.50 290.75

13 58.75 84.50 113.50 121.25 129.25 147.00 160.50 139.00 179.00 305.25

14 61.00 87.00 119.75 125.25 134.50 153.25 165.75 143.00 187.50 319.75

15 63.50 90.25 123.75 129.75 139.25 160.00 171.00 147.75 195.75 334.00

16 66.00 92.75 127.50 134.00 144.00 166.75 176.75 152.00 204.25 348.25

17 68.00 95.50 131.75 138.75 147.75 173.50 182.25 156.75 212.50 362.75

18 70.25 98.50 136.00 143.00 151.75 180.25 187.75 161.75 220.75 376.75

19 72.50 101.00 140.25 147.75 155.75 186.50 193.25 166.00 229.25 391.00

20 75.00 104.00 144.25 152.25 160.25 193.25 199.25 170.50 237.75 404.75

21 77.00 106.25 148.75 157.00 164.25 199.50 205.00 175.00 245.75 417.75

22 79.00 108.75 153.00 161.25 168.75 205.75 210.50 179.50 253.75 428.75

23 81.50 111.50 157.00 166.00 173.00 212.25 216.25 183.50 261.50 438.50

24 83.75 113.50 161.25 170.25 177.00 218.25 222.00 188.25 269.25 448.50

25 85.75 115.75 165.75 175.00 181.50 224.75 227.50 192.50 277.00 458.25



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Zones 1 2 3 4 5 6 7 8 9 10

26 Lbs. $88.25 $118.25 $170.00 $179.50 $185.50 $230.50 $233.25 $197.00 $284.75 $468.00

27 90.50 120.25 174.25 184.25 190.25 236.75 239.00 201.75 292.25 477.75

28 92.75 122.25 178.50 188.50 194.25 242.75 245.00 206.00 299.50 487.75

29 94.75 124.75 182.75 193.25 198.50 249.00 250.75 210.50 306.25 497.50

30 96.75 127.00 186.75 197.75 202.75 254.75 256.00 214.50 312.50 507.25

31 99.25 128.75 190.50 202.25 207.00 261.00 261.75 218.75 318.25 517.25

32 101.25 130.50 194.50 206.75 211.00 267.25 267.50 222.25 323.25 527.50

33 103.25 132.25 198.00 211.25 215.50 273.50 272.50 225.75 328.00 537.25

34 105.50 134.25 202.00 215.75 219.50 279.75 278.00 229.50 332.50 547.00

35 107.25 135.75 205.25 220.25 223.75 285.75 283.25 232.50 336.25 556.75

36 109.00 137.25 208.75 224.75 227.75 292.25 288.75 235.75 340.25 567.00

37 111.25 139.00 212.75 229.50 232.00 298.00 294.50 238.75 344.00 577.00

38 113.25 140.50 216.25 234.00 236.50 304.50 300.00 242.25 348.25 586.75

39 115.25 142.50 220.00 238.50 240.50 310.50 305.50 245.50 352.25 597.00

40 117.00 144.00 223.75 243.00 244.75 316.75 310.50 248.50 356.25 606.75

41 118.75 146.00 227.50 247.50 249.50 322.75 316.00 252.00 360.50 616.50

42 121.25 147.50 231.25 252.25 253.25 329.00 321.50 255.25 364.25 626.50

43 123.00 149.25 235.00 256.50 257.25 335.25 326.75 258.50 368.50 636.50

44 125.00 150.75 238.50 261.25 261.50 341.50 332.50 261.75 372.25 646.50

45 127.00 152.50 242.25 265.75 265.50 348.00 338.00 265.00 376.50 656.00

46 129.00 154.50 245.75 270.50 269.75 354.00 343.50 268.50 380.25 665.75

47 131.00 156.25 249.00 275.00 273.75 360.50 349.25 271.75 384.50 676.00

48 133.00 157.75 253.00 279.50 278.00 366.50 354.75 275.00 388.50 685.75

49 134.75 159.25 256.25 284.00 282.00 373.00 360.25 278.50 392.50 695.75

50 136.50 161.25 260.00 288.50 286.25 379.25 365.25 282.00 396.75 705.75

52 141.75 165.75 267.75 297.50 294.75 391.75 376.25 289.25 406.25 726.00

54 147.25 169.75 275.25 306.50 303.00 404.50 386.75 297.25 415.75 746.25

56 152.00 173.75 282.75 315.50 311.75 416.50 397.25 305.25 425.50 766.00

58 157.25 177.75 290.00 324.50 320.50 428.50 408.00 313.50 434.50 785.75

60 162.25 181.75 297.25 333.50 329.00 440.50 418.50 321.50 443.50 805.25

62 167.25 185.50 304.75 342.50 337.00 452.50 429.00 329.50 452.50 825.00

64 172.25 189.75 312.25 351.50 345.50 464.50 440.50 337.50 462.00 844.50

66 177.00 193.50 319.75 360.50 354.00 476.50 451.50 345.25 471.00 864.50

68 182.25 198.00 327.00 369.75 362.50 488.50 462.75 353.25 480.00 884.25

70 187.50 202.25 334.50 378.75 370.75 500.75 473.50 361.00 489.00 904.25


Price PerPound $2.44 $2.56 $4.19 $4.66 $4.73 $6.26 $5.69 $4.52 $5.70 $11.32

MinimumRate 365.25 383.00 628.50 698.00 711.25 938.25 852.25 676.75 859.75 1,697.75




Zones 1 2 3 4 5 6 7 8 9 10

72 Lbs. $192.75 $206.50 $342.00 $388.00 $379.25 $513.25 $484.25 $369.00 $498.50 $924.25

74 198.00 210.50 349.50 397.00 387.75 525.75 495.00 377.00 507.50 944.00

76 203.25 214.50 356.75 406.00 396.25 538.00 505.50 384.75 516.50 964.00

78 208.00 218.50 364.25 415.00 404.50 550.25 516.00 392.75 525.75 983.50

80 213.25 222.75 371.75 424.25 413.25 562.50 526.75 400.50 535.00 1,003.50

82 218.25 227.25 379.25 433.50 422.00 575.00 537.25 408.50 544.25 1,023.25

84 223.00 231.75 386.25 442.75 430.75 587.25 548.25 416.50 553.50 1,043.25

86 228.25 236.00 393.75 451.75 439.00 599.50 558.75 424.25 563.25 1,063.00

88 233.00 240.50 401.25 460.75 447.50 612.00 569.25 432.25 572.50 1,083.00

90 238.50 244.50 408.75 469.75 456.00 624.25 580.00 440.00 581.75 1,103.00

92 243.75 249.00 416.00 478.75 464.50 636.25 590.50 447.75 591.00 1,122.75

94 249.00 253.00 423.50 487.75 472.75 648.25 601.00 455.50 600.25 1,142.75

96 254.00 257.25 431.00 496.75 481.25 660.25 612.00 463.50 609.25 1,162.50

98 259.25 261.50 438.50 505.75 489.75 672.25 622.50 471.50 618.25 1,182.50

100 263.75 265.75 445.75 514.75 498.25 684.25 633.00 479.25 627.50 1,202.25

105 274.50 277.50 464.00 533.25 519.50 709.00 655.25 499.50 651.00 1,252.25

110 284.75 289.25 482.25 551.50 541.00 734.25 677.75 519.00 674.25 1,301.75

115 295.00 301.00 500.75 569.75 562.75 759.00 700.00 539.00 697.50 1,351.50

120 305.00 312.75 519.00 588.25 584.25 783.75 722.50 558.50 721.00 1,401.50

125 315.00 324.50 537.25 606.50 606.00 808.50 744.75 578.25 744.50 1,451.25

130 325.00 336.00 555.50 624.75 627.00 833.25 766.25 598.00 767.50 1,500.75

135 335.00 348.00 573.75 643.00 648.25 858.25 787.75 617.75 790.50 1,550.00

140 345.00 359.50 592.00 661.50 669.00 883.25 809.25 637.50 813.75 1,599.00

145 355.25 371.25 610.25 679.75 690.00 909.75 831.00 657.25 836.75 1,648.50

150 365.25 383.00 628.50 698.00 711.25 938.25 852.25 676.75 859.75 1,697.75

Zones 1 2 3 4 5 6 7 8 9 10

UPS Worldwide Express Multiple-Package Shipments of More Than 150 Lbs.**



**To determine the rate for internationalmultiple-packageshipments, see page 80.

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GUARANTEED DAY-DEFINITE TWO TO F IVE DAYS*

For shipments that don’t requireovernight or express service, aguaranteed alternative that’s fasterand more reliable than traditionalair freight. Delivery guaranteedwithin two to five days, dependingon origin. Door-to-door, customs-cleared service available from morethan 61 countries.

– From Canada, typically within twobusiness days.

– From Mexico, typically within fourbusiness days.

– From Europe, Asia and Central andSouth America, typically withinfive business days.

Shipping InformationRates include pickup and door-to-door delivery with routine in-housecustoms clearance by UPS SupplyChain SolutionsSM. Additional chargeswill apply if customs clearance isperformed by brokerage offices otherthan those designated by UPS forclearing the service listed above.

Customs clearance for the servicelisted above is provided by the UPSSupply Chain Solutions brokerageoffices designated by UPS forhandling small package customs

clearance. Other UPS Supply ChainSolutions customs brokerage officescharge fees for clearance of smallpackages and freight.

– An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater,applies to shipments from certaininternational origins. A listing of applicable origins is available at UPS.com® or by calling 1-800-782-7892.

– The rates shown are for shipmentsto the United States.


– To determine your origin zone,see section beginning on page 74.



– A package with an actual weightof more than 150 pounds cannotbe shipped using UPS WorldwideExpedited.







Zones 1 2 4 8 9 10 11 12

1 Lbs. $24.75 $30.00 $47.00 $45.50 $47.00 $47.25 $59.00 $74.25

2 28.50 33.25 55.00 53.25 55.00 57.50 67.75 82.50

3 31.75 36.75 62.75 60.75 62.75 68.00 75.75 91.00

4 35.00 40.00 70.50 67.50 70.50 78.25 84.00 99.25

5 37.75 43.50 78.50 74.25 78.50 88.25 92.25 107.75

6 40.00 47.00 86.50 81.00 86.50 98.75 98.00 115.75

7 42.00 50.25 94.00 87.75 94.25 109.25 103.50 124.25

8 44.50 53.75 101.75 93.75 102.25 119.50 109.25 132.25

9 47.00 57.25 109.50 100.00 110.25 129.75 114.50 140.25

10 48.75 60.00 117.00 106.25 117.75 139.75 119.75 148.50

11 50.50 62.50 124.25 112.50 124.75 145.50 124.00 156.50

12 52.50 64.00 131.00 117.50 131.25 150.75 127.50 164.50

13 54.50 65.50 137.25 122.50 137.25 155.75 131.00 172.50

14 56.00 67.25 143.50 126.50 143.25 161.00 134.50 180.75

15 57.50 68.50 149.75 130.50 149.50 165.75 138.00 188.75

16 59.25 70.00 156.00 134.00 156.00 171.25 141.50 197.00

17 61.00 71.50 161.75 138.25 162.25 176.75 145.00 205.25

18 62.75 72.75 168.25 142.25 168.25 181.75 148.25 213.25

19 64.50 74.25 174.75 146.75 174.50 187.00 151.50 221.50

20 66.25 75.75 181.25 150.75 181.00 191.75 154.75 229.25

21 67.75 77.00 187.25 155.00 187.25 196.00 158.25 235.75

22 69.50 78.50 193.25 159.00 193.50 200.25 161.75 242.25

23 71.25 80.25 199.75 163.50 199.75 204.00 164.75 248.75

24 73.00 81.50 206.00 167.75 205.75 208.25 168.25 255.25

25 74.75 83.00 212.50 172.50 212.00 212.00 171.50 261.75

26 76.25 84.25 218.75 176.50 218.25 216.00 175.25 267.75

27 78.00 85.50 225.00 181.00 224.50 220.25 178.50 273.75

28 79.75 87.00 231.00 185.00 230.50 224.00 182.00 280.00

29 81.50 89.00 237.25 189.50 236.25 228.25 185.25 286.25

30 83.25 90.25 243.00 193.25 242.25 232.00 188.75 292.25

Guaranteed delivery within two to five days, depending on origin.


*Visit UPS.com® or call 1-800-782-7892 for guarantee details,service availabilityor delivery timecommitments.

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Zones 1 2 4 8 9 10 11 12

31 Lbs. $85.00 $91.50 $248.25 $197.25 $247.75 $236.25 $191.75 $297.75

32 86.75 92.75 252.75 201.25 253.00 240.25 195.25 302.25

33 88.50 94.00 257.25 205.25 258.00 244.25 198.25 307.00

34 90.00 95.75 262.00 209.25 262.25 248.25 202.00 311.25

35 91.50 97.25 266.50 213.25 266.50 252.50 205.25 316.00

36 93.25 98.75 271.00 217.25 271.00 256.00 208.75 320.75

37 95.25 100.00 275.50 221.25 275.50 260.25 212.25 325.50

38 97.00 101.25 280.00 225.25 280.00 264.00 216.00 329.75

39 98.50 102.75 284.50 229.25 284.50 268.25 219.75 334.00

40 100.00 104.25 289.00 233.25 289.00 272.25 223.00 338.25

41 101.75 105.75 293.50 237.25 293.50 276.25 226.50 342.25

42 103.75 107.50 298.00 241.25 298.00 280.25 229.75 345.75

43 105.50 109.00 302.50 245.25 302.50 284.25 233.00 349.75

44 107.00 110.25 307.00 249.25 307.25 288.25 236.00 353.50

45 108.50 111.50 311.75 253.00 312.25 292.50 239.50 356.75

46 110.25 113.00 316.00 257.00 316.50 296.25 243.25 360.25

47 112.50 114.75 320.75 261.00 321.25 300.50 247.00 363.25

48 114.25 116.25 325.00 265.00 325.50 304.25 250.75 366.50

49 115.75 117.50 329.75 269.00 330.25 308.50 254.00 370.00

50 117.25 118.75 334.00 273.00 334.50 312.50 257.50 373.00

52 121.50 122.00 340.50 276.75 339.25 318.50 262.00 378.75

54 125.25 125.25 347.00 280.25 343.75 324.25 266.75 384.00

56 129.50 128.50 353.50 283.25 348.25 329.75 271.50 389.25

58 133.25 131.50 359.50 286.50 352.75 335.50 276.25 394.00

60 137.25 134.75 366.00 290.00 357.25 341.25 280.75 398.75

62 141.25 137.75 372.25 293.50 362.00 346.75 285.75 403.25

64 145.00 141.00 378.50 297.00 366.25 352.50 290.50 408.25

66 149.25 144.25 384.25 300.00 371.00 358.50 295.50 413.50

68 153.00 147.50 390.50 303.75 375.25 364.25 300.00 418.50

70 157.25 150.50 396.75 307.00 380.00 370.25 304.75 423.75

72 161.00 154.00 403.00 310.50 384.25 376.00 310.00 428.50

74 165.00 156.75 409.25 314.00 389.00 381.75 315.00 433.50

76 168.75 159.50 415.75 317.25 393.25 387.50 320.00 438.25

78 173.00 163.00 422.25 321.00 398.00 393.25 324.75 443.00

80 176.75 166.00 428.50 324.25 402.25 398.75 329.50 447.75


82 Lbs. $181.00 $169.50 $434.75 $327.75 $407.00 $404.50 $334.25 $452.75

84 184.75 172.50 441.25 331.25 411.75 410.25 339.25 457.50

86 188.75 175.75 447.75 334.50 416.50 416.00 343.75 462.75

88 192.75 179.00 454.00 338.25 421.50 421.25 348.50 467.75

90 196.75 182.25 460.25 341.50 426.00 427.00 353.50 472.75

92 200.75 185.25 466.75 345.25 431.00 433.00 358.25 477.25

94 204.75 188.75 473.25 348.50 435.50 438.75 363.00 482.25

96 208.75 191.50 479.50 351.75 440.50 444.75 367.75 487.25

98 212.75 194.75 485.75 355.50 445.25 450.75 372.50 492.00

100 216.75 198.00 492.25 358.75 450.00 456.50 377.50 497.00

105 226.75 206.25 510.25 369.50 462.75 470.75 387.75 507.75

110 236.50 214.25 528.50 379.75 475.00 485.00 398.50 518.50

115 246.50 222.25 546.50 389.25 487.00 499.25 409.25 529.00

120 256.25 230.00 563.50 397.75 499.00 513.25 419.75 539.75

125 266.00 238.00 580.50 406.25 510.50 527.75 430.50 550.50

130 276.25 246.25 596.50 414.75 522.25 542.00 440.25 561.00

135 286.25 254.50 612.50 423.25 534.00 556.00 450.00 571.25

140 296.50 262.75 627.50 431.75 545.75 570.25 460.00 581.50

145 306.50 271.00 642.00 440.25 557.25 584.50 469.75 591.50

150 316.50 279.50 657.00 448.75 569.25 598.50 479.50 601.75




Zones 1 2 4 8 9 10 11 12

Zones 1 2 4 8 9 10 11 12

UPS Worldwide Expedited Multiple-Package Shipments of More Than 150 Lbs.**

Price PerPound $2.12 $1.87 $4.38 $2.99 $3.80 $3.99 $3.20 $4.01

MinimumRate 316.50 279.50 657.00 448.75 569.25 598.50 479.50 601.75


*Visit UPS.com® or call 1-800-782-7892 for guarantee details,service availabilityor delivery timecommitments.

**To determine the rate for internationalmultiple-packageshipments, see page 80.

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Automated ProcessingShipping Solutions

All of our shipping solutions willhelp you ship more efficiently. You choose the one that is right for your business. All UPS shippingsystems offer:

– Fast and easy shipping to any of the worldwide destinationsserved by UPS.

– Point-and-click entry of address-book information.

– View archived shipping historywith the click of a mouse.

– Increased accuracy and reducederrors compared to cumbersomepaper forms.

– E-mail ship notification throughQuantum View NotifySM to alertyour recipients to the status of any shipment.

To determine the right UPS solutionfor you, refer to the followingdescriptions:

UPS Solution

UPS WorldShip®

UPS Internet Shipping

UPS CampusShipTM

Shipping Environment

Centralized Shipping(shipping room, warehouse)

Decentralized Shipping(distributed employees,front office, administrativestaff, etc.)

Decentralized Shipping with Centralized Control(distributed employees, front office, administrativestaff, etc., with administratorcontrols)

Features and Benefits

Full-featured software for high-performance shipping:

– Import shipments for batch processing.

– Access the shipping industry’s largest suite of returnservices, including electronic return labels.

– Integrated export documentation simplifies internationalshipping.

All your employees can print UPS labels from their desktop PCs:

– Web-based shipping system allows anyone in yourcompany to ship from anywhere.

– No software or setup required.

Gain control and reporting of your employees’ shipping activities:

– A customized Web-based shipping system allows anyonein your company to ship or track from anywhere, but gives complete visibility and control to the shippingdecision maker.

– No software required.

Note: A con-tract is required for Hazardous Materials/ International Dangerous Goods service.

Note: HazardousMaterials requiringshipping papers and International Dangerous Goodsrequiring a Shipper’sDeclaration forDangerous Goodsare not acceptedthrough UPS Internet Shippingor UPS CampusShipTM.


Shipping Solutions (continued)

UPS WorldShip®

UPS WorldShip is a full-featured,Windows®-based, shipping softwareapplication for customers with high-volume shipping needs.WorldShip allows you to manage all of your shipping activities rightfrom your desktop computer.

Features and BenefitsWith WorldShip you can:

– Access the full portfolio of UPSshipping services, enjoy the ship-ping industry’s largest variety ofreturn services and have the abilityto ship to over 200 countries andterritories around the world.

– Generate approved UPS shippinglabels with reference data, a custombarcode or your company logo.

– Display UPS published ratesinstantly or customized rates with the built-in rate calculator.

– Integrate customer shipping datawith other business systems for either manual or automaticprocessing of shipments.

– Customize your default settings,such as package type, servicelevel, etc., to match your shippingpreferences to streamline ship-ment processing.

– Save frequently used addressesand assign profiles to consigneesin the address book for futurereference and faster shipmentprocessing.

– Receive and print proof-of-delivery information, includingtime of delivery and the name,address and signature of recipientfor faster invoice processing.

– Generate required internationalexport documents for easier andfaster international shipmentprocessing.

– E-mail notification of shipment,delivery and exception informationwith Quantum View NotifySM.

– Share shipping data and informa-tion across a multi-user databasewith UPS WorldShip LANcapabilities.

– Process shipments for pickup up to six months in advance.

– Easily add shipping charges to C.O.D. amounts.

For a copy of UPS WorldShip, go to worldship.ups.com or call 1-800-727-8100. To use this soft-ware, you will need a UPS accountnumber, and you must be a dailypickup customer.

UPS Internet Shipping on UPS.com®

Whether you are shipping adomestic or international package,follow a few simple steps and in no time, your package will be readyto go. UPS Internet Shipping is fast,easy and resides on UPS.com, so there is no software to install.Everyone in your organization will have an easy way to ship, track and schedule a pickup withUPS from their desktop. Applicablerestrictions are set forth in therequired UPS Internet Shippingclick-wrap agreement, the UPS Tariffand the “Terms and Conditions”beginning on page 122.

Features and Benefits– Quickly determine the published

rates of UPS service options,making it easier to choose theservice that best fits your needsand budget.

– Create professional shipping labelsfrom your inkjet or laser printer.

– Save frequently used addressesand use them again with a simplepoint and click.

– Your shipping information is stored,so it’s easy to track previous ship-ments (including signature) or to verify past shipping informationand published rates.

– Arrange for a driver to pick up yourshipments or find one of morethan 65,000 drop-off locations.

– Generate required exportdocumentation for internationalshipments.

92

Shipping Solutions (continued)

Automated Processing

UPS CampusShipTM

A Web-based shipping system thateveryone in your organization canuse. Perfect for businesses withemployees who may be in the nextoffice, the next building or even the next state, and who ship a fewpackages a day. Ideal for organiza-tions of any type, especially thosewith multiple locations such as lawoffices, financial institutions, realestate firms or insurance agencies,just to name a few.

CampusShip is designed with bothportability and reporting capabilitiesin mind. You can use it whereveryou are, whether in your office or on the road. You can manage cost by managing the way youremployees ship with UPS bycontrolling the types of servicesthey use, requiring and validatinga reference code (e.g., departmentcode, cost code or client/mattercode) – even conveniently down-loading all shipping activity withinyour company.

From their desktop computers, your employees will have every-thing they need to prepare

shipments, ship and track packages,schedule a pickup and even alerttheir recipients that a package is on its way.

To learn more about CampusShip,call 1-800-PICK-UPS®.

Features and Benefits– Accessible from any computer

connected to the Internet.

– Control costs by controlling accessto service levels.

– Conserves resources, sinceCampusShip needs no installationand users need minimal training.

– Access to global and personaladdress books.

– Customizable to your businessneeds.

– Maintain centralized control and visibility of all shipments.

– Reduces costly user errors.

– Import address books, employeedata, shipper account numbers and reference codes.

– Available to customers in 24countries, in 17 languages.

– Validate reference codes accordingto your business rules.

– E-mail notification of shipment,delivery or exception status withQuantum View NotifySM.

– Facilitate return shipments.

– Access to all UPS billing options,including billing to your creditcard or procurement card.

– Efficiently allocate costs to eitherinternal departments or specificclients.

– Generate all required exportdocumentation for internationalshipments.

Smart LabelsThe smart labels provided by UPS WorldShip®, UPS InternetShipping, UPS CampusShip andUPS OnLine® Compatible vendorshipping systems include barcodesand routing codes that help ensure

accurate routing and promptdelivery of your shipments. Inaddition, the use of smart labelsallows for fast access to trackingand delivery information.

Note: A con-tract is required for Hazardous Materials/ International Dangerous Goods service.

Note: HazardousMaterials requiringshipping papers and International Dangerous Goodsrequiring a Shipper’sDeclaration forDangerous Goodsare not acceptedthrough UPS Internet Shippingor UPS CampusShipTM.


Manual ProcessingDocumentation

UPS Air Shipping Documents (ASDs)

A manual recording option thatcombines an address label, a track-ing label and a shipping recordinto one form.

Detailed preparation instructions are printed on the reverse side ofeach ASD. ASDs are available foreach of the following services:

– UPS Next Day Air® Early A.M.®

– UPS Next Day Air® (may also beused for UPS Worldwide ExpressSM)

– UPS Next Day Air Saver®

– UPS 2nd Day Air A.M.®

– UPS 2nd Day Air®

For Saturday delivery, each ExpressEnvelope or package must bear a Saturday Delivery routing label.

UPS Ground Same-Day Pickup Shipping Document

This document is designed for convenience, by combining an address label, a tracking labeland a shipping record into one form.Follow the detailed preparationinstructions printed on the reverseside of the form. Attach thecompleted form to the package and call 1-800-PICK-UPS® toschedule a same-day pickup.

A $5 per package service feeapplies to all packages.

Note: HazardousMaterials/International Dangerous Goodsservice is not available when using this manualdocumentation.

Note: Be sure to keepthe second copy of theshipping document for yourself.

PLEASE PRESS HARD

YOU ARE MAKING 3 COPIES

1

3

5

6

7

8

9

10

2

UPS 2nd Day Air®

S h i p p i n g D o c u m e n t

See instructions on back. Call 1-800-PICK-UPS (800-742-5877)for additional information.

SHIPMENT FROM

TRACKING NUMBER

SHIPPER’SUPS

ACCOUNTNO.

METHODOF

PAYMENT

TOTALCHARGES

OPTIONALSERVICES

2ND DAYAIR

CHARGE

CHARGES

WEIGHT

ADDITIONALHANDLING

CHARGE

DELIVERY TO

1Z 123 456 37 1234 567 8

UPS ACCOUNT NO.

REFERENCE NUMBER

NAME TELEPHONE

WEIGHT

BILLSHIPPER

SATURDAY PICKUPSee instructions.

ENTER “LTR”IF LETTER

DIMENSIONALWEIGHTIf Applicable

LARGE AIRPACKAGE

SHIPPERRELEASE

5

COMPANY

STREET ADDRESS

CITY AND STATE ZIP CODE

NAME

RECEIVER’S / THIRD PARTY’S UPS ACCT. NO. OR MAJOR CREDIT CARD NO. EXPIRATIONDATE

SHIPPER’SSIGNATURE

COMPANY

STREET ADDRESS

STREET ADDRESS

THIRD PARTY’S COMPANY NAME


DATE OF SHIPMENT

/ /

/

0201911252609 10/00 W


X

INSURED VALUEContents are automatically protected up to $100. For insuredvalue over $100, see instructions.

$ AMOUNT

C.O.D.If C.O.D., enter amount to becollected and attach completedUPS C.O.D. tag to package.

An Additional Handling Charge applies for certainitems. See instructions.

CHECKBILLRECEIVER

BILL THIRDPARTY

CREDITCARD

American ExpressDiner’s ClubDiscoverMasterCardVisa

$ AMOUNT

$

$

$

$

$

$

RECORD ACCOUNT NO. IN SECTION 8

The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

TELEPHONE

DEPT./FLR. Residential

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020191125012609 10/00 W


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NAME TELEPHONE

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The shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or softwar e wereexported from the United States in accordance with the Expor t Administration Regulations. Diversion contrary to U.S. law is prohibited.

ZIP CODE

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0101911202609 10/00 W

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X

SATURDAY DELIVERYSee instructions.

DOCUMENTS ONLY

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FOR WORLDWIDE EXPRESS SHIPMENTSMark an “X” in this box if shipment onlycontains documents of no commercial value.

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NAME TELEPHONE

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UPS COPY

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DATE OF SHIPMENT

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This form not needed with UPS Internet Shipping at UPS.com

ZIP CODE

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SATURDAY DELIVERYSee instructions.


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K969 491 268 9TRACKING NUMBER

SHIPMENT FROMSHIPPER’S

UPSACCOUNT

NO.

UPS ACCOUNT NO.

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( )

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STREET ADDRESS


CITY AND STATE

DATE OF SHIPMENTXThe shipper authorizes UPS to act as forwarding agent for export control and customs purposes. The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

All shipments are subject to the terms contained in the UPS Tariff and Terms and Conditions of Service, which are available at UPS.com and local UPS offices.

This form is not required when shipping from UPS.com.

ZIP CODE

WEIGHT

GROUND S.D.P.

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UPS Worldwide Services Waybill

Manual ProcessingDocumentation

A manual recording option designedfor your routine international ship-ments. The UPS Waybill serves as a checklist for customs and othergovernment information required in your declaration.

– Detailed information fields to fully address your shipment and to include required customsinformation.

– Various billing options to specifyhow payment of charges is handled.

– Shipment-level detail enables ship-ment pricing and shipment tracking.

– With your authorization, the U.S. Shipper’s Export Declaration(S.E.D.) can be prepared by UPS on your behalf.

– The UPS Waybill helps you or yourcustomers reconcile the charges.

– Shipments using the waybill arecovered by applicable UPS serviceguarantees. For details, call theUPS International Customer ServiceCenter at 1-800-782-7892.

When you use a UPS WorldwideServices Waybill for multiple-package

shipments to the same recipient,only the lead package requires awaybill. Each additional packagemust have an address label and a UPSWorldwide Services Tracking Label.

Detailed preparation instructions are included on the reverse side of the waybill.

Documenting an Export Shipment

UPS uses export/import documentsyou prepare to properly declareyour shipment to customs in boththe country of export and the countryof import. The required documentsare submitted to customs to deter-mine the applicable duties andtaxes in the destination country. This documentation may include:

– An invoice.

– A U.S. Shipper’s Export Declaration(S.E.D.).

– A Certificate of Origin or a NorthAmerican Free Trade Agreement(NAFTA) Certificate of Origin.

– Other documents based on value,nature and destination of shipment.

UPS WorldShip®, UPS InternetShipping, UPS CampusShipTM andUPS OnLine® Compatible vendorshipping systems that support full

international service make it easy to complete an invoice, an S.E.D., a Certificate of Origin or a NAFTA Certificate.

UPS WorldShip, UPS InternetShipping and UPS CampusShipprompt you to complete requiredexport documentation as youprocess an international shipment.Additionally, WorldShip enablesyou to automate your internationaldocumentation preparation throughdata import capabilities.

In order to file an S.E.D. electroni-cally, users can log in directly to the U.S. Government AutomatedExport System (AES) Web site ataesdirect.gov to obtain the appro-priate information for completingtheir UPS shipment. UPS recom-mends electronic filing as thepreferred method for S.E.D. filing.

WorldShip 5.0 or higher and someUPS OnLine Compatible vendorshipping systems connect toAESDirect to allow customers to file their S.E.D. electronicallywith the Census Bureau and U.S.Customs and Border Protection.

UPS will charge a fee of $10 pershipment when asked to create and file an S.E.D. on behalf of theshipper. All required data must beprovided and Power of Attorneygranted.

Use your WorldShip, UPS InternetShipping, UPS CampusShipor UPSOnLine Compatible vendor shippingsystem that supports full interna-tional service or fill out a UPSWorldwide Services Waybill.Note: International

Dangerous Goodsservice requires a contract.


Documenting an Export Shipment (continued)

Document Shipments:A document is generally defined as a written, typed or printedcommunication of no commercialvalue. Call 1-800-782-7892 for a list of items that are classified as documents in your destinationcountry. International documentsshipped in an Express Envelope or in any other packaging generallydo not require an invoice.

Non-document Shipments:International shipments contain-ing items other than documentstypically require one original andtwo copies of a commercial invoicein addition to the UPS Waybill orUPS OnLine-generated shippinglabel. Packages destined for PuertoRico require one original and onecopy of a commercial invoice inaddition to the UPS Air ShippingDocument or UPS OnLine-generatedshipping label.

Please call 1-800-782-7892 forspecific country requirements.

Business or personal stationery maybe used if it contains all the infor-mation shown on the blank invoice.

A blank invoice can be found on page97 or at UPS.com®.* In addition, asample copy of a completed invoiceis available for review at UPS.com.

Prepare an S.E.D.:One copy of the S.E.D. is required if:– Any single schedule B commodity,

technology or software in theshipment is valued at more than$2,500 (U.S.). This also applies to shipments between the UnitedStates and Puerto Rico.

– An export license or license exemption is required, regardlessof the value of the contents of the shipment.

An S.E.D. is not required for ship-ments to Canada unless the com-modities are being exported underan export license or license exemp-tion or the shipment is destined for a third country.

A blank S.E.D. can be found on page99 or at UPS.com*. In addition, asample copy of a completed S.E.D.is available for review at UPS.com.

Important: A Destination ControlStatement should be placed on the commercial invoice to ensureprompt delivery. The correct word-ing of the statement is shown belowand may be written, stamped ortyped on the documentation:“These commodities, technology or software were exported from the United States in accordancewith the Export AdministrationRegulations. Diversion contrary to U.S. law is prohibited.”

Complete a Certificate of Origin: In addition to the one original

and two copies of a commercialinvoice, a Certificate of Origin isrequired to clear customs in manycountries. Call 1-800-782-7892 to determine if your shipment willrequire a Certificate of Origin.

A blank Certificate of Origin can befound on page 101 or at UPS.com*. In addition, a sample copy of acompleted Certificate of Origin isavailable for review at UPS.com.

Complete a NAFTA Certificate ofOrigin for shipments to Canadaand Mexico:For goods that are made in a NAFTAcountry and meet NAFTA eligibilityrequirements, a NAFTA Certificate of Origin should be included alongwith one original and two copies of the commercial invoice. Thiscertificate will allow goods that areNAFTA-eligible originating under the NAFTA Rules of Origin to qualifyfor the reduced or eliminated dutyprovisions under the North AmericanFree Trade Agreement. For informa-tion regarding eligibility under the North American Free TradeAgreement, contact your local U.S.Customs and Border Protection office.

A blank NAFTA Certificate of Origincan be found on pages 103 and 104or at UPS.com*. In addition, asample copy of a completed NAFTACertificate of Origin is available for review at UPS.com.

Enclose all required export docu-mentation in the UPS Waybill pouchor in an envelope marked “ExportDocuments.” Securely affix pouchor envelope to the lead package.

Using a UPS Routing Form

Take advantage of UPS-guaranteedimport delivery options includingfixed import rates. Use the RoutingForm to instruct your internationalbusiness partners to ship to youusing UPS.

A blank Routing Form can be foundon pages 105 and 106.

This form can also be completedonline and printed; go to “RoutingForm” in the “Documentation

and Labels” section under theSupport tab at UPS.com, and thenclick on “Download.”

*This form can bedownloaded fromUPS.com/intl_forms.

– Visit UPS.com/globaladvisorto download or forhelp with internationalshipping documents.

This page intentionally left blank.

InvoiceDate:

Bill of Lading/Air Waybill No.:

Invoice Number:

Purchase Order No.:

Terms of Sale (Incoterm):

Reason for Export:

SHIPPER INFORMATION:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

SHIP TO:Tax ID/VAT No.:Contact Name:Company Name:Company Address:


SOLD TO:Tax ID/VAT No.:Contact Name:Company Name:Company Address:


No.Units

Unit ofMeasure

Description of Goods(include Harmonized Tariff Number if known)

Countryof Origin

UnitValue Total Value

Additional Comments:

Declaration Statement:

Invoice Line Total:

Discount/Rebate:

Invoice Sub-Total:

Freight Charges:

Insurance:

Other (Specify type) :

Invoice Total Amount:

Currency Code:

Total Number of Packages:

Total Weight (indicate LBS or KGS):

Shipper Signature/Title Date:

These commodities, technology or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law is prohibited.

97PROCESS YOUR SHIPMENTPROCESS YOUR SHIPMENT


U.S. DEPARTMENT OF COMMERCE – Economics and Statistics Administration – U.S. CENSUS BUREAU – BUREAU OF EXPORT ADMINISTRATION

FORM 7525-V (7-18-2003) SHIPPER’S EXPORT DECLARATION OMB No. 0607-0152

11a. U.S. PRINCIPAL PARTY IN INTEREST (USPPI) (Complete name and address)

11b. USPPI’S EIN (IRS) OR ID NO. c. PARTIES TO TRANSACTION

� Related � Non-related

14a. ULTIMATE CONSIGNEE (Complete name and address)

14b. INTERMEDIATE CONSIGNEE (Complete name and address)

15a. FORWARDING AGENT (Complete name and address)

15b. FORWARDING AGENT’S EIN (IRS) NO.

18. LOADING PIER (Vessel only)

10. EXPORTING CARRIER

12. PORT OF UNLOADING (Vessel and air only)

27. LICENSE NO./LICENSE EXCEPTION SYMBOL/AUTHORIZATION 28. ECCN (When required)

29. Duly authorized officer or employee

30. I certify that all statements made and all information contained herein are true and correct and that I have read and understand the instructions for preparation of this document, set forth in the “Correct Way to Fill Out the Shipper’s Export Declaration.” I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements herein, failing to provide the requestedinformation or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec. 401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410).

The USPPI authorizes the forwarder named above to act as forwarding agent for export control and customs purposes.

19. METHOD OF TRANSPORTATION (Specify)

11. PORT OF EXPORT

13. CONTAINERIZED (Vessel only)� Yes � No

6. POINT (STATE) OF ORIGIN OR FTZ NO.

14. CARRIER IDENTIFICATION CODE

16. ENTRY NUMBER

18. IN BOND CODE

7. COUNTRY OF ULTIMATE DESTINATION

15. SHIPMENT REFERENCE NO.

17. HAZARDOUS MATERIALS� Yes � No

19. ROUTED EXPORT TRANSACTION� Yes � No

ZIP CODE 2. DATE OF EXPORTATION 3. TRANSPORTATION REFERENCE NO.

This form may be printed by private parties provided it conforms to the official form. For sale by the Superintendent of Documents, GovernmentPrinting Office, Washington, DC 20402, and local Customs District Directors. The “Correct Way to Fill Out the Shipper’s ExportDeclaration” is available from the U.S. Census Bureau, Washington, DC 20233.

Signature

Title

Date

Telephone No. (Include Area Code)

Confidential – Shipper’s Export Declarations (or any successordocument) wherever located, shall be exempt from public disclosure unlessthe Secretary determines that such exemption would be contrary to thenational interest (Title 13, Chapter 9, Section 301 (g)).

Export shipments are subject to inspection by U.S. Customs Service and/or Office of Export Enforcement.

31. AUTHENTICATION (When required)

E-mail address

20. SCHEDULE B DESCRIPTION OF COMMODITIES (Use columns 22-24)

D/For M(21)

QUANTITY –SCHEDULE B UNIT(S)

(23)

SHIPPING WEIGHT(Kilograms)

(24)

VIN/PRODUCT NUMBER/VEHICLE TITLE NUMBER

(25)

VALUE (U.S. dollars,omit cents)

(Selling price or cost if notsold)

(26)

SCHEDULE B NUMBER

(22)


US Certificate of Origin

The undersigned

declares that the following mentioned goods shipped on on the date consigned to:

are the product of the United States of America.

MARKS AND NUMBERS DESCRIPTION

NO. OFPKGS

BOXES OR CASES

WEIGHT IN KILOS

GROSS

Bill of Lading Air Waybill No.:

(Owner or Agent)

(Name and Address of Shipper)

Sworn to before me

this day of 20Signature of Owner or Agent

The ,

a recognized Chamber of Commerce under the laws of the State of , has examined the manufacturer’s invoice or shipper’s affidavit concerning the origin of the merchandise and according to the best of its knowledge and belief, finds that the productsnamed originated in the United States of North America.

Secretary


I CERTIFY THAT:

• THE INFORMATION ON THIS DOCUMENT IS TRUE AND ACCURATE AND I ASSUME THE RESPONSIBILITY FOR PROVING SUCH REP-RESENTATIONS. I UNDERSTAND THAT I AM LIABLE FOR ANY FALSE STATEMENTS OR MATERIAL OMISSIONS MADE ON OR IN CON-NECTION WITH THIS DOCUMENT;

• I AGREE TO MAINTAIN, AND PRESENT UPON REQUEST, DOCUMENTATION NECESSARY TO SUPPORT THIS CERTIFICATE, AND TO INFORM, IN WRITING, ALL PERSONS TO WHOM THE CERTIFICATE WAS GIVEN OF ANY CHANGES THAT COULD AFFECT THE ACCU-RACY OR VALIDITY OF THIS CERTIFICATE;

• THE GOODS ORIGINATED IN THE TERRITORY OF ONE OR MORE OF THE PARTIES, AND COMPLY WITH THE ORIGIN REQUIREMENTS SPECIFIED FOR THOSE GOODS IN THE NORTH AMERICAN FREE TRADE AGREEMENT, AND UNLESS SPECIFICALLY EXEMPTED IN ARTICLE 411 OR ANNEX 401, THERE HAS BEEN NO FURTHER PRODUCTION OR ANY OTHER OPERATION OUTSIDE THE TERRITORIES OF THE PARTIES; AND

• THIS CERTIFICATE CONSISTS OF PAGES, INCLUDING ALL ATTACHMENTS.

DEPARTMENT OF THE TREASURYUNITED STATES CUSTOMS SERVICE

NORTH AMERICAN FREE TRADE AGREEMENT

CERTIFICATE OF ORIGIN

Please print or type 19 CFR 181.11, 181.22 Bill of Lading / Air Waybill No.:

1. EXPORTER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER:

3. PRODUCER NAME AND ADDRESS


5.DESCRIPTION OF GOOD(S)

11.

11a. AUTHORIZED SIGNATURE

11c. NAME (Print or Type)

11e. DATE (DD/MM/YY) 11f.TELEPHONE

NUMBER

11b. COMPANY

11d. TITLE

(Voice)

6.HS TARIFF

CLASSIFICATIONNUMBER

7.PREFERENCECRITERION

8.PRODUCER

9.NET COST

10.COUNTRYOF ORIGIN

2. BLANKET PERIOD (DD/MM/YY)

FROM

4. IMPORTER NAME AND ADDRESS

TO


(Facsimile)

Based on Customs Form 434

�

See Instruction Sheet forPaperwork Reduction Act Notice

104

PAPERWORK REDUCTION ACT NOTICE: This information is needed to carry outthe terms of the North American Free Trade Agreement (NAFTA). NAFTA requiresthat, upon request, an importer must provide Customs with proof of the exporter’s writ-ten certification of the origin of the goods. The certification is essential to substantiatecompliance with the rules of origin under the Agreement. You are required to give usthis information to obtain a benefit.

NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN INSTRUCTIONS

For purposes of obtaining preferential tariff treatment, this document must be completed legibly and in full by the exporterand be in the possession of the importer at the time the declaration is made. This document may also be completed volun-tarily by the producer for use by the exporter. Please print or type:

FIELD 1: State the full legal name, address (including country) and legal tax identification number of the exporter. Legal taxation number is: in Canada,employer number or importer/exporter number assigned by Revenue Canada; in Mexico, federal taxpayer’s registry number (RFC); and in the UnitedStates, employer’s identification number or Social Security Number.

FIELD 2: Complete field if the Certificate covers multiple shipments of identical goods as described in Field #5 that are imported into a NAFTA country for aspecified period of up to one year (the blanket period). “FROM” is the date upon which the Certificate becomes applicable to the good covered by theblanket Certificate (it may be prior to the date of signing this Certificate). “TO” is the date upon which the blanket period expires. The importa-tion of a good for which preferential treatment is claimed based on this Certificate must occur between these dates.

FIELD 3: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the producer. If more than oneproducer’s good is included on the Certificate, attach a list of additional producers, including the legal name, address (including country) and legaltax identification number, cross-referenced to the good described in Field #5. If you wish this information to be confidential, it is acceptable to state“Available to Customs upon request”. If the producer and the exporter are the same, complete field with “SAME”. If the producer is unknown, it isacceptable to state “UNKNOWN”.

FIELD 4: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the importer. If the importer is notknown, state “UNKNOWN”; if multiple importers, state “VARIOUS”.

FIELD 5: Provide a full description of each good. The description should be sufficient to relate it to the invoice description and to the Harmonized System(H.S.) description of the good. If the Certificate covers a single shipment of a good, include the invoice number as shown on the commercial in-voice. If not known, indicate another unique reference number, such as the shipping order number.

FIELD 6: For each good described in Field #5, identify the H.S. tariff classification to six digits. If the good is subject to a specific rule of origin in Annex 401that requires eight digits, identify to eight digits, using the H.S. tariff classification of the country into whose territory the good is imported.

FIELD 7: For each good described in Field #5, state which criterion (A through F) is applicable. The rules of origin are contained in Chapter Four and Annex401. Additional rules are described in Annex 703.2 (certain agricultural goods), Annex 300-B, Appendix 6 (certain textile goods) and Annex 308.1(certain automatic data processing goods and their parts). NOTE: In order to be entitled to preferential tariff treatment, each good must meetat least one of the criteria below.

Preference Criteria

A The good is “wholly obtained or produced entirely” in the territory of one or more of the NAFTA countries as referenced in Article 415. Note: Thepurchase of a good in the territory does not necessarily render it “wholly obtained or produced”. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(a) and 415)

B The good is produced entirely in the territory of one or more of the NAFTA countries and satisfies the specific rule of origin, set out in Annex 401,that applies to its tariff classification. The rule may include a tariff classification change, regional value-content requirement, or a combination there-of. The good must also satisfy all other applicable requirements of Chapter Four. If the good is an agricultural good, see also criterion F and Annex703.2. (Reference: Article 401(b))

C The good is produced entirely in the territory of one or more of the NAFTA countries exclusively from originating materials. Under this criterion, oneor more of the materials may not fall within the definition of “wholly produced or obtained”, as set out in Article 415. All materials used in the produc-tion of the good must qualify as “originating” by meeting the rules of Article 401(a) through (d). If the good is an agricultural good, see also criterionF and Annex 703.2. (Reference: Article 401(c))

D Goods are produced in the territory of one or more of the NAFTA countries but do not meet the applicable rule of origin, set out in Annex 401, be-cause certain non-originating materials do not undergo the required change in tariff classification. The goods do nonetheless meet the regional val-ue-content requirement specified in Article 401(d). This criterion is limited to the following two circumstances:

1. The good was imported into the territory of a NAFTA country in an unassembled or disassembled form but was classified as an assembled good, pursuant to H.S. General Rule of Interpretation 2(a), or

2. The good incorporated one or more non-originating materials, provided for as parts under the H.S., which could not undergo a change in tariffclassification because the heading provided for both the good and its parts and was not further subdivided into subheadings, or the subheadingprovided for both the good and its parts and was not further subdivided.

NOTE: This criterion does not apply to Chapters 61 through 63 of the H.S. (Reference: Article 401(d))

E Certain automatic data processing goods and their parts, specified in Annex 308.1, that do not originate in the territory are considered originatingupon importation into the territory of a NAFTA country from the territory of another NAFTA country when the most-favored-nation tariff rate of the good conforms to the rate established in Annex 308.1 and is common to all NAFTA countries. (Reference: Annex 308.1)

F The good is an originating agricultural good under preference criterion A, B, or C above and is not subject to a quantitative restriction in the import-ing NAFTA country because it is a “qualifying good” as defined in Annex 703.2, Section A or B (please specify). A good listed in Appendix 703.2B.7 is also exempt from quantitative restrictions and is eligible for NAFTA preferential tariff treatment if it meets the definition of “qualifying good” in Sec-tion A of Annex 703.2. NOTE 1: This criterion does not apply to goods that wholly originate in Canada or the United States and are import-ed into either country. NOTE 2: A tariff rate quota is not a quantitative restriction.

FIELD 8: For each good described in Field #5, state “YES” if you are the producer of the good. If you are not the producer of the good, state “NO” followed by (1), (2), or (3), depending on whether this certificate was based upon: (1) your knowledge of whether the good qualifies as an originating good; (2) your reliance on the producer’s written representation (other than a Certificate of Origin) that the good qualifies as an originating good; or (3) a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer.

FIELD 9: For each good described in Field #5, where the good is subject to a regional value content (RVC) requirement, indicate “NC” if the RVC is calculatedaccording to the net cost method; otherwise, indicate “NO”. If the RVC is calculated over a period of time, further identify the beginning and ending dates (DD/MM/YY) of that period. (Reference: Articles 402.1, 402.5)

FIELD 10: Identify the name of the country (“MX” or “US” for agricultural and textile goods exported to Canada; “US” or “CA” for all goods exported to Mexico; or “CA” or “MX” for all goods exported to the United States) to which the preferential rate of customs duty applies, as set out in Annex 302.2, in ac-cordance with the Marking Rules or in each party’s schedule of tariff elimination.

For all other originating goods exported to Canada, indicate appropriately “MX” or “US” if the goods originate in that NAFTA country, within themeaning of the NAFTA Rules of Origin Regulations, and any subsequent processing in the other NAFTA country does not increase the transaction value of the goods by more than seven percent; otherwise “JNT” for joint production. (Reference: Annex 302.2)

FIELD 11: This field must be completed, signed, and dated by the exporter. When the Certificate is completed by the producer for use by the exporter, it must be completed, signed, and dated by the producer. The date must be the date the Certificate was completed and signed.

The estimated average burden associated with this collection of information is 15 minutes per respond-ent or recordkeeper depending on individual circumstances. Comments concerning the accuracy ofthis burden estimate and suggestions for reducing this burden should be directed to U.S.Customs Service, Paperwork Management Branch, Washington DC 20229. Do not sendcompleted forms to this office.

Based on Customs Form 434 (Back)


Other ChargesDomestic

The following information applies to all levels of UPS domestic serviceexcept UPS SonicAir®, unless other-wise indicated.

Additional HandlingAn Additional Handling charge of $5may be applied to the following:

– Any article that is encased in anoutside shipping container made of metal or wood.

– Any item, such as a barrel, drum,pail or tire, that is not fully encasedin a corrugated cardboard shippingcontainer.

– Any package with the longest sideexceeding 60 inches or its second-longest side exceeding 30 inches.

– Any package qualifying as a LargeAir Package.

– An Additional Handling charge will not be assessed to packagesqualifying for a Large PackageSurcharge.

UPS also reserves the right to assessthe charge for any package that, in UPS’s sole discretion, requiresspecial handling.

Address CorrectionIf UPS is unable to deliver anypackage as addressed by the shipperor if the package has an incorrect or incomplete address, UPS willdetermine and make reasonableefforts to secure the correct orcomplete address. An addressvalidated by UPS may be incorrector incomplete for purposes ofcompleting delivery, and may be corrected by UPS. If the corrector complete address is secured, UPSwill attempt delivery, the shipperwill be provided with the correctaddress and an Address Correctioncharge will be assessed:

– $10 for UPS Next Day Air® EarlyA.M.®, UPS Next Day Air®, UPS

Next Day Air Saver®, UPS 2nd DayAir A.M.® and UPS 2nd Day Air®.

– $5 for UPS Ground.

For customers using UPSWorldShip®, UPS Internet Shippingor UPS CampusShipTM, city, state and ZIP Code combinations areautomatically validated within eachsystem. UPS Internet Shipping andUPS CampusShip can validate youraddress against our street leveladdress database.

Destination Outside Service AreaIf delivery of a UPS Next Day AirEarly A.M. shipment is requested toa destination outside the Early A.M.service area, UPS reserves the rightto assess a billing adjustment fee of $10 per shipment.

Hazardous MaterialsUPS accepts Hazardous Materialsonly from customers with UPSHazardous Materials contracts and automatic daily pickups, and then for transport only withinand between all 50 United Statesand Puerto Rico. No domesticcontract is required for “OtherRegulated Materials” (ORM-D)intra-island ground shipments, some dry ice shipments, materialsprepared in accordance with Title 49 C.F.R. 173.4 and Excepted Quantities as defined in International Air TransportAssociation (IATA) 2.7. TheHazardous Materials charge per package requiring shippingpapers under Title 49 C.F.R. Section172.200 is $20 for UPS Groundshipments and $30 for all otherdomestic services. Refer to the UPSGuide for Shipping Ground and AirHazardous Materials at UPS.com®

for carrier requirements, restrictionsand updates, or call the UPSHazardous Materials Support Centerat 1-800-554-9964 for details.

Missing/Invalid Account Number or Refusal FeeAn account number is invalid if it is not the correct account numberfor the bill-to party, or if it is theaccount number for a consignee or third party who fails to pay theshipping charges:

– A $10 charge per package will beassessed for shipments with amissing or invalid account number.Additionally, if the consignee orthird party fails to pay the shippingcharges, the original shipper willbe billed the shipping charges.

Over Maximum LimitsPackages with an actual weight of more than 150 pounds, or thatexceed 108 inches in length, orexceed a total of 165 inches inlength and girth combined, asmeasured to determine their bill-able weight, are not accepted fortransportation. If found in the UPSsystem, they are subject to one of the following additional charges:

– Over Maximum Weight: $50

– Over Maximum Length: $50

– Over Maximum Size: $50

Refer to the “Terms and Conditions”beginning on page 122 and the UPSTariff at UPS.com for details.

Pickup of Return Service ShipmentsA Pickup charge of $10 will beassessed when a pickup is requestedfor a UPS Ground Return Servicepackage when no other packagesare shipped.

108

Other ChargesInternational

The following information applies to all levels of UPS internationalservice except UPS SonicAir®, unless otherwise indicated.

Address CorrectionIf UPS is unable to deliver any pack-age as addressed by the shipper orif the package has an incorrect orincomplete address, UPS will deter-mine and make reasonable effortsto secure the correct or completeaddress. An address validated byUPS may be incorrect or incompletefor purposes of completing delivery,and may be corrected by UPS. If the correct or complete address issecured, UPS will attempt delivery,the shipper will be provided withthe correct address, and an AddressCorrection charge will be assessed:

– $10 for UPS Worldwide ExpressPlusSM, UPS Worldwide ExpressNA1SM, UPS Worldwide ExpressSM

and UPS Worldwide ExpeditedSM.

Missing/Invalid Account Number or Refusal FeeAn account number is invalid if it is not the correct account numberfor the bill-to party, or if it is theaccount number for a consignee or third party who fails to pay theshipping charges:

– A $10 charge per shipment will beassessed for international shipmentswith a missing or invalid account

number. Additionally, if the con-signee or third party fails to paythe shipping charges, the originalshipper will be billed a refusal feeplus the shipping charges.

Disbursement FeeCustomers are responsible for pay-ment of duties and taxes. A fee oftwo percent (minimum of $5) of the amount paid or processed byUPS on behalf of the customer will be charged.

Extended Area SurchargeAn Extended Area Surcharge appliesto UPS Worldwide Express Plus, UPS Worldwide Express NA1, UPS Worldwide Express and UPSWorldwide Expedited shipments for some international origins and destinations. Visit UPS.com®

or call 1-800-782-7892 to determineif a particular origin or destination is classified as an Extended Area.The fee is $20 per shipment or $.20per pound, whichever is greater.

International Dangerous GoodsInternational Dangerous Goods(IDG) packages requiring Shippers’Declarations, as defined under the International Civil AviationOrganisation (ICAO) and publishedin the International Air TransportAssociation (IATA) Dangerous GoodsRegulations, are accepted for trans-portation only as a contractual

service. The additional charge foreach such package is $40. (ExceptedQuantities require a contract for IDG service, but are not subject to the additional IDG charge.) UPSaccepts International DangerousGoods only for transportation withinand between defined internationalservice areas. For additional infor-mation, call the Hazardous MaterialsSupport Center at 1-800-554-9964.

Over Maximum LimitsPackages with an actual weight of more than 150 pounds, or thatexceed 108 inches in length, orexceed a total of 165 inches inlength and girth combined, asmeasured to determine their bill-able weight, are not accepted fortransportation. If found in the UPSsystem, they are subject to one of the following additional charges:

– Over Maximum Weight: $50

– Over Maximum Length: $50

– Over Maximum Size: $50

Refer to the “Terms and Conditions”beginning on page 122 and the UPSTariff at UPS.com for details.


Service Restrictions

Alcoholic BeveragesPackages containing alcoholicbeverages are accepted for trans-portation only on a contractualbasis. To receive service for packagescontaining alcoholic beverages, theshipper must sign a contract andagree to the provisions set forth inthe approved UPS Agreement forthe Transportation of Wine Shipments.

C.O.D.Collect On Delivery (C.O.D.) serviceis not available for internationalservices except for imports fromCanada. C.O.D. service is also notavailable when using a UPS GroundSame-Day Pickup shipping docu-ment. C.O.D. service is available on UPS.com®.

FirearmsFirearms will be accepted for trans-portation only according to the termsand conditions contained in the UPS Tariff.

Hazardous Materials andInternational Dangerous GoodsHazardous Materials, as defined andregulated under Title 49 of the Codeof Federal Regulations (49 C.F.R.),and International Dangerous Goods,as defined under the InternationalCivil Aviation Organisation (ICAO)and published in the InternationalAir Transport Association (IATA)Dangerous Goods Regulations, areaccepted for transportation only as a contractual service domesticallywithin and between all 50 states

and Puerto Rico, and internationallywithin or between defined service areas.

Hazardous materials are onlyaccepted in the UPS system fromthose customers who have a dailypickup account and have signed an“Agreement for Transportation ofHazardous Materials“ or have thoseprovisions incorporated into theirexisting customized contract forshipping service with UPS.

When preparing HazardousMaterials packages for UPS Groundservice to the 48 contiguous states,Alaska, Puerto Rico or CatalinaIsland, packages must be preparedin accordance with the applicableair regulations. Many products thatare not regulated or do not requireshipping papers via UPS Groundservice are fully regulated whentransported via air. HazardousMaterials are accepted fortransportation via UPS Groundservice to the 48 contiguous states,Alaska, Puerto Rico and CatalinaIsland only in passenger aircraftquantities prepared according to therequirements set forth in Title 49 ofthe Code of Federal Regulations (49C.F.R.) and the UPS Guide forShipping Ground and Air HazardousMaterials at UPS.com.

To receive Hazardous Materials orInternational Dangerous Goodsservice, the shipper must sign acontract and agree to the provisions

set forth in the approved UPSAgreement for Transportation ofHazardous Materials or theapproved UPS Agreement forTransportation of InternationalDangerous Goods. Contact the UPSHazardous Materials Support Centerat 1-800-554-9964 for details.

When using UPS GroundHundredweight Service to the 48 contiguous states, Alaska, Puerto Rico or Catalina Island,Hazardous Materials/DangerousGoods, combustible liquids and all “Other Regulated Materials”(ORM-D) are prohibited.

ORM-D (Consumer Commodity)packages shipped via UPS AirServices or via UPS Ground serviceto the 48 contiguous states, Alaska,Puerto Rico or intra-Oahu, as wellas all UPS Worldwide serviceofferings internationally, areaccepted for transportation on a contractual basis only.

JewelryInternational shipments containingjewelry (not including costumejewelry) are limited to a maximumvalue of $500 per package.

Maximum LengthThe maximum length per package is 108 inches or 270 centimeters.

110

Service Restrictions

Maximum SizeThe maximum size per package is 165 inches or 419 centimeters in length and girth combined. For irregularly shaped air packages,see page 20 for instructions.

The maximum size per importinternational package is 130 inchesor 330 centimeters in length andgirth combined.

Maximum ValueShippers are prohibited fromshipping and UPS does not acceptfor transportation packages having a value of more than $50,000.Additionally, more restrictive valuelimits apply for packages shipped as a result of a request for servicemade through the Internet by ashipper who has a UPS InternetShipping account only; packagesreturned via Print Return Label,Print and Mail Return Label,Electronic Return Label or 1 UPSPickup Attempt Return Services;packages shipped via a UPS DropBox; and Prepaid Letters.

Refer to the “Terms and Conditions”beginning on page 122 for moreinformation.

Maximum WeightFor domestic shipments, the maxi-mum actual weight per package

is 150 pounds. For internationalshipments, the maximum weight of a package may vary by destina-tion or origin. Call the UPSInternational Customer Service Centerat 1-800-782-7892 for details.

Maximum Weight fora Hazardous Materials/ International Dangerous Goods PackageThe maximum weight for aHazardous Materials/InternationalDangerous Goods package is 70pounds, unless further restricted by the regulations or in the UPSGuide for Shipping Ground and AirHazardous Materials at UPS.com®.Call the UPS Hazardous MaterialsSupport Center at 1-800-554-9964for details.

Restricted and Prohibited Articles (Export)The following items may be shippedto countries outside the UnitedStates, where service is allowed, on a contractual basis only:

– Alcoholic beverages

– Dangerous goods

– Diagnostic specimens

– Perishables

– Personal effects*

– Plants

– Seeds

– Tobacco

Service is limited and is subject to certain restrictions. Call the UPSInternational Customer ServiceCenter at 1-800-782-7892 forfurther details.

The following articles are notaccepted for transportation by UPSto countries outside the United States:

– Animal products, non-domesticated

– Furs

– Live animals

– Firearms and weapons

It is the shipper’s responsibility tocomply with current governmentregulations or laws applicable ineach country. Shipments are subjectto inspection and possible delay bycustoms officials or representativesof other government agencies.Certain countries have additionalprohibited articles. For additionalinformation, call the UPSInternational Customer ServiceCenter at 1-800-782-7892.

Note: Limitedshipment ofpersonal effects to 16 destinationcountries isavailable at alllocations of TheUPS StoreTM andUPS CustomerCenters.

*Shipment ofpersonal effects is permitted only to Canada.No contract is required.


**Alcoholic beverageshipments areaccepted for trans-portation only tocertain states. Pleasecall 1-800-PICK-UPS®

to determine in whichstates UPS acceptssuch shipments.

†No contract is required.

Restricted and Prohibited Articles (Import)The following items may be shippedinto the United States on a contrac-tual basis only:

– Alcoholic beverages**

– Dangerous goods

– Diagnostic specimens

– Perishables

– Personal effects†

– Plants

– Seeds

– Tobacco

Service is limited and is subject to certain restrictions. Call the UPS International Customer ServiceCenter at 1-800-782-7892 forfurther details.

The following articles are prohibitedby UPS:

– Animal products, non-domesticated

– Firearms and weapons

– Furs

– Ivory

– Live animals

It is the shipper’s responsibility tocomply with current governmentregulations or laws applicable ineach country. Shipments are subjectto inspection and possible delay bycustoms officials or representativesof other government agencies.Certain countries have additionalprohibited articles. For additionalinformation, call the UPSInternational Customer ServiceCenter at 1-800-782-7892.

UPS Return ServicesUPS Return Services are notprovided via UPS Next Day Air®

Early A.M.®, UPS Next Day AirSaver® and UPS 2nd Day Air A.M.®. (If you are not using a UPSWorldShip®, UPS Internet Shipping,UPS ReturnsSM on the Web, UPSCampusShipTM or UPS OnLine®

Compatible vendor shipping system,packages delivered in the 48contiguous states can be retrievedwith a Call Tag via UPS Ground.)UPS Return Services are not per-mitted back to the U.S. from interna-tional countries. Hazardous Materialsrequiring shipping papers cannot beretrieved via UPS Return Services.Return shipments from Puerto Ricoto the United States are not per-mitted. See pages 128 to 130 forvalue limits on Return Services pack-ages. Saturday delivery is availablefor Authorized Return Service(ARS). Multi-piece shipments are not available for Return Servicesshipped within the U.S. 50 statesand Puerto Rico.

TobaccoPackages containing tobaccoproducts will be accepted fortransportation only when theshipper and consignee are properlylicensed to ship and receive suchitems, respectively, pursuant to anyapplicable federal, state, provincialor local law or regulation. Packagescontaining tobacco productsshipped to a consumer will only be accepted for transportation as a contractual service. To receiveservice for packages containingtobacco products shipped to a

consumer, the shipper must sign acontract and agree to the provisionsset forth in the approved UPSAgreement for the Transportation ofTobacco Products. As with all otherpackages, shipments containingtobacco products will only beaccepted for transportation whenshipped in accordance with the termsand conditions of the UPS Tariff.


UPS Hundredweight Service is available only for customersreceiving a daily pickup.

UPS Next Day Air Early A.M. is not available.

Express Envelopes are excluded.

UPS Return Services are not provided.

Hazardous Materials packagesrequiring shipping papers asdescribed under Title 49 C.F.R.Section 172.200 are not accepted in UPS Hundredweight Service. In addition, all “Other RegulatedMaterials” (ORM-D) and combustibleliquids with a flashpoint of 141degrees or less require shippingpapers when transported by air;therefore, they are prohibited in theAir Hundredweight services. Theyare also prohibited in UPS GroundHundredweight Service to the 48 contiguous states, Alaska, Puerto Rico and Catalina Island.

For additional service restrictions,refer to the “Terms and Conditions”beginning on page 122 in this guide. To view the UPS Tariff, visit UPS.com®.

112

Access to UPSWhether you use UPS WorldShip®, UPS Internet Shipping* or UPSCampusShipTM, sending your shipment is easy. Arrange for a pickup…or drop it off at any of these convenient locations. It’s your choice.

Automatic Daily PickupCustomers who receive a daily UPSpickup can always count on theirservice provider to pick up anypackages that are ready. See page130 for Weekly Service Charges.


UPS On-Call Pickup service givesyou the convenience of having yourshipment picked up at your home or office simply by scheduling yourpickup via UPS.com/pickup or by calling 1-800-PICK-UPS®. This service is available Monday through Friday for all UPS services.There is no charge for internationalexport On-Call Pickup.

The pickup fee for UPS Air ServicesExpress Envelopes and packages iswaived for customers with dailypickup accounts.

Customers scheduling a pickup for UPS Ground packages onUPS.com/pickup will first need to generate a UPS Shipping Label

using UPS Internet Shipping or otherapproved UPS shipping system.Otherwise, call 1-800-PICK-UPS.

In most areas, you can requestsame-day pickup. Otherwise, youcan schedule a pickup in advancefor the next business day, or later in the week, regardless of whereyou are located. It’s easy with UPS On-Call Pickup.

The UPS StoreTM

The UPS Store locations are inde-pendently owned and operated by licensed franchisees of MailBoxes Etc., Inc., an indirectsubsidiary of United Parcel Serviceof America. Today, there are morethan 3,600 staffed locations of TheUPS Store. The UPS Store offers youthe convenience of thousands oflocations, the reliability of the UPSbrand and low rates direct fromUPS. The UPS Store locations alsooffer a full portfolio of businessservices including copying and

document finishing, faxing, notary,mailbox services, packaging suppliesand services, wi-fi-wireless Internetconnectivity and UPS international,overnight and ground services. Tolocate The UPS Store, select “FindLocations” under the Shipping tabon UPS.com®, call 1-800-PICK-UPSor go to theupsstore.com.

UPS Drop BoxYou can use Drop Boxes for ExpressEnvelopes and Paks shipped via UPS Next Day Air® Early A.M.®, UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air A.M.®,UPS 2nd Day Air®, UPS WorldwideExpress PlusSM and UPS WorldwideExpressSM services. Each offers the latest possible pickup times.Packages shipped using UPS ReturnServices are now accepted in UPSDrop Boxes. All restrictions apply.See pages 11 to 13 for restrictionsand terms. Packages and ExpressEnvelopes having a value of morethan $500 cannot be shipped via a UPS Drop Box. To find conven-iently located Drop Boxes, select“Find Locations” under the Ship-ping tab on UPS.com or call 1-800-PICK-UPS.†

*Applicable restric-tions are set forth in the required UPSInternet Shipping click-wrap agree-ment, the UPS Tariffand the “Terms and Conditions” beginning on page 122.

†The maximumacceptable size foreach Drop Box pack-age is 16" x 13" x 2".

For UPS Ground

Schedule Same Futurea Pickup Day Day

UPS.com/pickup $4 $2

1-800-PICK-UPS® $5 $4

For UPS Air Services

Schedule a Pickup Fee

Daily Pickup Account No Charge

All Others $4


Note: HazardousMaterials and Interna-tional Dangerous Goodsservices are offered on a contractual basisonly for those customerswith an automatic dailypickup. (Domestic ship-ments of ORM-D, smallquantity exceptions anddry ice are acceptablewithout a contract andmay be shipped usingUPS Ground service via a daily pickup account,UPS On-Call PickupSM

service, UPS WorldShip®,UPS Internet Shipping,UPS CampusShipTM, UPS Customer Centers and UPS AuthorizedShipping Outlets accept-ing those materials.)

UPS Customer CentersCustomer Centers are UPS-staffedcustomer shipping locations usuallyfound at UPS operating facilities,and at select locations in somemajor metropolitan areas. UPSCustomer Centers offer a wide rangeof services to accommodate yourbusiness and personal shippingneeds. You can drop off bothdomestic and international ship-ments here as well as purchasepackaging supplies. To locate a Customer Center, select “FindLocations” under the Shipping tab onUPS.com® or call 1-800-PICK-UPS®.

Third-Party Retail LocationsA third-party retail location (such as a UPS Authorized ShippingOutletSM) is an independently ownedand operated business where pack-ages can be shipped via UPS inter-national, overnight and groundservices. Shipping rates may vary. To locate a third-party retaillocation, select “Find Locations”under the Shipping tab on UPS.comor call 1-800-PICK-UPS. Certainrestrictions apply. Refer to the“Terms and Conditions” beginningon page 122 for details.

visit UPS.com®

or call…1-800-PICK-UPS®

TM

114

Track Your ShipmentTracking

UPS tracking services provideinformation about shipments asthey move through the UPS system,from the time the shipper uploadspackage information to UPS to the time the package is delivered to the consignee. You can follow your shipment using UPSWorldShip®, UPS.com®, UPSCampusShipTM or Quantum ViewSM.

UPS tracking of your packages is subject to certain limitations. See the “Terms and Conditions” beginning on page 122 for details.

Convenient Numbers to Track PackagesWhat Is a Tracking Number?We use a tracking number to identifyand locate a package as it movesthrough the UPS system to its desti-nation. A tracking number is auto-matically assigned to your package,whether you automatically ormanually process your shipment.You or your customer can use thisnumber to keep track of, locate and verify arrival of your package,as well as other details.

What Is a Reference Number?For convenience, you can track aUPS package by a number of yourchoice. When you ship a package,assign a “Reference Number” to coordinate with your (or yourcustomer’s) billing or filing system.Your chosen reference numbercould be a purchase order number,a customer’s job number or a phrasethat helps you identify your ship-ment. The number you select cancontain any combination of lettersand numbers up to 35 characters.

UPS InfoNotice®

UPS InfoNotice indicates a deliveryor pickup has been attempted. Itlinks all packages for a delivery stopto one unique reference number

(patent pending). Using the onenumber, your customer can have allpackages associated with the stoptracked at once, eliminating theneed to enter multiple trackingnumbers. Here’s how:

– Go to UPS.com, select the Trackingtab and enter the 12-digit UPSInfoNotice number.

– Receive detailed information about each package, such asshipper’s name, C.O.D. amount,current package status and thenext scheduled delivery day.

– Similar information is available by calling 1-800-833-9943.

Once your customers have used the UPS InfoNotice to track theirpackages, they also can schedulefuture delivery dates or makearrangements to pick up theirpackages at their local UPS facility.

To track your UPS SonicAir® ship-ments, simply call 1-800-451-4550or go to sonicair.ups.com.

Convenient Ways to Track PackagesAt UPS.com: Visit UPS.com to trackyour package directly from the homepage. Or, click on the Tracking tab,and you’re ready to track up to 25different tracking numbers. Fromthe location of your package to whosigns for it when it arrives, it’s allhere with the click of a mouse. Youcan also track by using your ownreference numbers. It’s that easy.

Via wireless devices: Track pack-ages from virtually any wirelessdevice – anywhere, anytime. All you need is a text messaging or Web-enabled phone, PersonalDigital Assistant or pager. To set up your UPS wireless connection,just visit UPS.com/wireless.

Within your business: Integrate UPSTracking, one of the UPS OnLine®

Tools, into your business applicationsor onto your Web site. Use a trackingnumber or reference number totrack your shipment.

Through e-mail: Send us an e-mailat [email protected]; then, specifyyour tracking or reference number.If tracking only one item, specifythat number within the subject line. If tracking multiple packages,list all of your tracking or referencenumbers inside the body of the e-mail message. A detailed responsewill be sent to your e-mail address.

Proof Of Delivery (P.O.D.)UPS Signature Tracking: Web-based package-tracking for instantaccess to vital information aboutshipments, including a digital signa-ture image, at no additional charge.

HighlightsEase: Convenient computerizedtracking available 24/7/365.

Service: Free, official UPS proof of delivery including full deliveryaddress.

Detail: Get full delivery address, a digital signature image, C.O.D.information and reference numberinformation online.

Sign up today at MyUPS.com®.Go to the Tracking tab, select MoreWays to Track and click on UPSSignature Tracking.

Proof Of Delivery (P.O.D.): Eachrequest for P.O.D. of a shipment viafax or mail is subject to a $3 charge,to be assessed to the shipper.

Verbal Confirmation of Delivery:A charge of $3 is assessed perrequest for Verbal Confirmation of Delivery of a UPS Next Day Air®

Early A.M.® package.

115ESSENTIAL INFORMATION

Tracking (continued)

Domestic UPS DeliveryConfirmation, Signature Requiredand Adult Signature Required:Automatic confirmation of deliveryfor domestic shipments at $1 perpackage. Can be combined withone of the following options:

– Signature Required – $1 additionalper package

– Adult Signature Required – $1.75additional per package

International Signature Requiredand Adult Signature Required(including Puerto Rico):UPS Delivery Confirmation isincluded with each of theseservices; Delivery Confirmation is not available separately. The fee per shipment for each of theseservices is:

– Signature Required – $2 perpackage

– Adult Signature Required – $2.75per package

Available by using a UPSWorldShip®, UPS Internet Shipping,UPS CampusShipTM or UPS OnLine®

Compatible vendor shipping systemmeeting the most current specifi-cations set forth in the UPS Guide to Labeling. The shipper selects“Adult Signature Required” under“Delivery Confirmation,” and asmart label is printed with allnecessary information included.The printed delivery confirmationsare mailed. See the “Terms andConditions” beginning on page 122for details.

Quantum View NotifySM

Quantum View Notify sends pro-active e-mail alerts of key shipmentevents to as many as five e-mailaddresses per request, so you andyour customers stay informed aboutthe status of your most importantpackages. You can choose any com-bination of three critical shipmentalerts for a particular package:when shipping information is

received by UPS, when the packageis delivered and when there is anexception which results in a changein the scheduled day of delivery.

With Quantum View Notify you can:

– Provide proactive customer serviceby alerting customers before theirshipment is scheduled to arrive.

– Proactively alert your sales forceand service technicians thatcritical shipments have arrived.

– Use the service whenever youneed visibility into a selectnumber of critical shipments.

– Send information about critical ship-ments directly to your customers.

– Reduce time spent trackingindividual packages.

Quantum View Notify can berequested at the time a shipment is processed in UPS WorldShip, UPS CampusShip, UPS InternetShipping and UPS OnLine Compatiblevendor shipping systems approvedto use this service. Quantum ViewNotify can also be selected post-shipment at MyUPS.com®.

Quantum ViewSM DataQuantum View Data is an informa-tion service that provides data filesas frequently as hourly about UPSpackages you ship, receive andpackages billed to your UPSaccount. You’ll have proactive,detailed shipping information aboutyour outbound and inbound UPSpackages readily available.

Quantum ViewSM ManageQuantum View Manage allows you to receive proactive shipmentstatus information without having to provide a tracking number.Information is available via a user-friendly Web interface.

With Quantum View Manage, youcan create customized views ofshipping information, filter informa-tion and results, search by criteria

you choose, set alerts, e-mailinterested parties with shippinginformation and download data.

For United States Importers:Quantum View Manage provides U.S.importers with additional inboundsolutions and tools to:

– Expedite clearance delays.

– Automate customs complianceprocesses.

– Audit post clearance shipmentsprior to the payment of duties.

– Contact UPS Customs Brokeragerepresentatives.

– Archive trade documents.

This broad view of shipment datafrom Quantum View Manage andQuantum View Data can help you:

– Improve inventory managementand planning.

– Bill your customers as soon asshipments arrive, improving yourreceivable processes.

– Sell goods that are in transit fromyour suppliers.

– Provide proactive customer serviceby notifying customers before theirshipment is scheduled to arrive.

– Efficiently allocate receiving and production staff based onincoming shipment volume.

– Aggregate shipping informationacross shipping platforms and/ormultiple locations.

– Reduce time spent trackingindividual packages.

– Proactively notify your sales forceand service technicians that criticalshipments are on their way.

To subscribe and get more infor-mation on Quantum View Manageand Quantum View Data, contactyour UPS representative or call 1-800-PICK-UPS®.

116

Understand Your Invoice

Key Areas:� The amount due this period as well as amount outstanding from prior invoices. See Account

Status for details.

� Information on new or highlighted UPS offerings and our latest service enhancements.

� The return portion contains the amount due for this billing period only.

� Our toll-free number for invoice questions and our hours of service. To write us about yourinvoice, please use the address listed.

� Summary of charges and adjustments for this billing period. Outbound shipments areseparated from inbound shipments, as are additional charges and adjustments. This sectionalso serves as a table of contents; page numbers direct you to details for each entry.

� Account status provides specifics about prior invoices, payments received and amountsoutstanding. Shaded areas indicate invoices for which partial payments were received.

Here is a sample of what your invoice will look like. In addition, we have a variety of invoicingand payment options for flexibility in managing your business.

Customers with contractual agreements in place may see additional details on their invoice.

Delivery Service InvoiceInvoice date August 7, 2004Invoice number 0000123456230Shipper number 0000123456Page 2 of 9

Account StatusWeekly Payment Plan

Payments AppliedAmount

Invoice Number Invoice Date Paid0000123456200 07/10/2004 $ 577.60

0000123456210 07/17/2004 $ 999.35

0000123456212 07/24/2004 $ 1,863.78

Account StatusWeekly Payment PlanAmount Outstanding (prior invoices):Please include the Return Portion of each outstanding invoice with your payment.

BalanceInvoice Number Invoice Date Due

0000123456220 07/31/2004 $ 1,756.33

Total $ 1,756.33Outstanding balances reflect any payments received as of08/06/2004. Please ignore this message if a recent paymenthas been made for any outstanding invoices.

Delivery Service InvoiceInvoice date August 7, 2004Invoice number 0000123456230Shipper number 0000123456Page 1 of 9

For questions about your invoice, call:(800) 811-1648Monday - Friday8:00 a.m. - 9:00 p.m. E.T.

or visit ups.com

or write:UPSP.O. Box 650580Dallas, TX 75265-0580

#BWNCWNG##0727A00000556035#

F089041841339F

ABC COMPANY200 MAIN STREETMORRISTOWN, NJ 07960

Account Status SummaryWeekly Payment PlanAmount Due This Period $1,059.29Amount Outstanding (prior invoices) $1,756.33Total Amount Outstanding $2,815.62Please include the Return Portion of each outstanding invoice withyour payment. See Account Status for details.

Alert your customersWhen you request Quantum View NotifySM, UPS will send ane-mail message when a package has been shipped, when it isdelayed (due to weather, for example), or when the shipmenthas been delivered. Quantum View Notify is available with allUPS automated shipping systems.

Thank you for using UPS.Summary of ChargesPage Charge

Outbound3 Vendor Manifest $900.653 Worldwide Service $ 65.42

Inbound4 Return Services $ 67.957 Adjustments & Other Charges $ 18.27

Service Charges $ 7.00

Amount due this period $1,059.29

UPS payment terms require payment of this invoice by August18, 2004.

Payments not received by September 1, 2004, are subject to a latefee of 5% of the Amount Due This Period. (Details in UPS Tariff,available at UPS.com)

Note: This invoice may contain a fuel surcharge as described atups.com. The current fuel surcharge is 7.0%. For more information, visit ups.com.

Please tear off and send with your payment in the enclosed envelope. Do not use staples or paper clips.

ABC COMPANY200 MAIN STREETMORRISTOWN, NJ 07960

If this billing address is incorrect, mark an “X” in this box andmake the appropriate changes above.

Return Portion Invoice Date August 7, 2004Invoice Number 0000123456230Shipper Number 0000123456

Amount due this period $ 1,059.29

Amount enclosed

F191700001443F

UPSP.O. BOX 7247-0244PHILADELPHIA, PA. 19170-0001

055603 6 080704 0727 1 00001059290 8

�

�

�

�

�

�


Billing UPS Shipments

UPS billing options give you theflexibility to choose a billingmethod that suits your needs and the needs of your customers.

DomesticBill Shipper (Prepaid): Shippingcharges billed to the shipper.

Bill Receiver (Collect Billing):Shipping charges billed to thereceiver.

Bill Third Party (3rd Party):Shipping charges billed to a partyother than the shipper or consignee.

Bill Credit Card: Shipping chargesbilled to a major credit card (avail-able when using UPS InternetShipping, an Air Shipping Documentor a UPS Waybill). The UPS Tariff(available at UPS.com®) containsprovisions for a fee that will beimposed for any credit card trans-action that is declined or rejectedfor any reason.

We accept shipments for Collect and Third-Party billing as long asthe consignee or third party has a valid UPS account number and has agreed to accept the charges.

Unless otherwise specified at thetime of shipping, shipping chargesare billed to the shipper. In the eventof non-payment by consignee orthird party, the charges are billed to the shipper.

InternationalSeveral billing options are availabledepending on the destination countryand shipping method used.

Prepaid: Shipper pays all shippingcharges; consignee or importer paysduties and taxes.

Freight Collect: Consignee orimporter pays all shipping charges,duties and taxes.

Delivered Duty Paid, Taxes Unpaid:Shipper pays shipping charges and duties; consignee pays taxes.

Bill Duty, Tax and Shipping Chargesto Shipper (Free Domicile): Shipperpays the destination country’s dutiesand taxes as well as all shippingcharges.

Third-Party billing is an availableoption for international shipments.Third parties can be billed either for the freight only (receiver paysduties and taxes) or for all charges(freight, duties and taxes). The thirdparty must have a valid UPS account.

These options are not available to and from every country. Pleasecall 1-800-782-7892 to determineavailability.

Intra-country services outside theUnited States can be billed only to third parties in the same countrywhere the shipment is moved andcannot be billed to a payer locatedin another country.

Services between European Union(EU) countries cannot be billed to third-party payers in non-EUcountries.

Unless otherwise marked on theUPS Waybill or indicated in UPSWorldShip®, UPS Internet Shipping,UPS CampusShipTM or a UPS OnLine®

Compatible vendor shipping system,shipping charges are billed to theshipper’s UPS account number, and the consignee or importer paysduties and taxes.

Invoice Presentation OptionsUPS offers a number of options to assist in viewing and analyzingyour invoice.

UPS Delivery Service Invoice:Provides a summary of your UPScharges for the prior period.Invoices are sent via U.S. Mail.

Billing Center: An easy-to-use, secure Web site that allows you to view and pay your UPS invoice.Provides powerful sorting featuresto quickly research and reconcilecharges. Also offers printing func-tionality for those who need hardcopies of their invoice.

UPS Flat File Bill: An electroniccomma-delimited (.csv) file contain-ing 62 columns of raw UPS invoicedata sent via secure e-mail eachinvoice period. The UPS Flat File Billmakes analyzing your shipping costsmuch easier than a paper invoicebecause it puts you in control of costallocation, facilitates invoice reconcil-iation and allows reports for analysis.

UPS Flat File Bill Tool: An easy-to-use Microsoft® Access database thatuses the UPS Flat File Bill data togive you total visibility into yourshipping costs. Its customizablereports present your invoice data in ways that support your businessprocesses of cost allocation andreconciliation.

EDI 210 (Electronic DataInterchange): An electronic invoiceformatted to the EDI 210 industrystandard. This format automates thetransfer of invoice data betweenUPS and your computer systems tostreamline your billing processes.

118

Understand Your InvoicePayment Options

Based on its sole judgment, UPSmay provide alternative paymentterms to certain shippers. Wherealternative payment terms areprovided, the following provisionsfor payment of transportation andother charges will apply. For furtherdetails, refer to the UPS Tariffavailable at UPS.com®.

UPS reserves the right to approvethe plan requested.

Debit EFT (Electronic Funds Transfer Plan)UPS electronically requests anddeducts payment from your checkingaccount for the amount of yourcurrent UPS invoice directly fromyour bank on a weekly or monthly*basis. This service is free.** Youreceive a weekly or monthly UPSinvoice for your review marked“Paid by Bank.” Invoices on thisplan are not subject to late pay-ment fees.

Prepayment PlansWith the weekly or monthly prepay-ment plans, your company providesUPS with an initial prepayment equalto four weeks of average billing tocover four weeks of anticipatedcharges. The prepayment amountrequired may change depending onyour shipping activity. Late payment fees apply.†

Weekly Prepayment Plan: Youreceive a UPS invoice each week.Payment for all accumulated chargesis due within seven days of receiptof each fourth invoice. If you exceedyour prepayment amount prior to receipt of your fourth invoice,accumulated charges are due withinseven days of receipt of the mostrecent invoice.

Monthly* Prepayment Plan: Youreceive a UPS invoice each month.Payment is due within seven daysof receipt of your invoice.

Credit Extension Plan*To be eligible, you must use UPStransportation services and theCredit Extension Plan solely forbusiness, commercial or agriculturalpurposes. By using this plan, youcan enjoy the convenience ofmonthly invoice paying withoutusing EFT or needing a prepaymenton account. You are charged a feeonce a year. The amount of yourcredit extension fee is based on yourtotal annual charges and is subjectto change annually. Payment on theinvoice you receive monthly is duewithin seven days of receipt. Latepayment fees apply.†

Weekly Payment PlanReceive an invoice weekly andpayment is due within seven daysof receipt. Late payment fees apply.†

*Monthlypaymentpursuant to this plan is only available to accounts withaverage charges of $200 or less per week.

**The shippershould checkwith their bank to ensure that there are no fees for electronictransactions.

† The UPS Tariff(available atUPS.com®)contains pro-visions for a late pay-ment fee on past-duebalances(including,withoutlimitation, any previouslyassessed, butunpaid, latepayment fees).


More UPS Business Solutions

UPS Supply Chain SolutionsSM

Increasingly, companies are lookingfor ways to maximize efficiency andcontain costs in their supply chainfunctions. UPS Supply Chain Solutionsprovides the proven experience andthe global infrastructure to achieveenhanced business performance for its customers. A leading pro-vider of specialized Supply ChainConsulting Services, Distribution &Logistics, Transportation & Freightand Trade Management Services,UPS Supply Chain Solutions offersthe best of both worlds – a compre-hensive portfolio of services andexperienced supply chain profes-sionals, plus the power of a global leader.

Consulting ServicesOur consulting teams offer clientsreal-world supply chain manage-ment strategies and counsel to helpalign business goals with opera-tional capabilities. By leveragingUPS’s time-tested engineering andtechnical expertise, we createcompetitive advantages for ourclients through the design, executionand management of supply chainsolutions, resulting in increasedrevenues, higher levels of customersatisfaction and lasting impact to the bottom line.

Distribution & Logistics ServicesOur comprehensive logistics, distribution and post-sales supportservices can increase speed, flexi-bility, visibility and operationalefficiencies in the following areas:

Order Fulfillment– Warehousing, cross dock, pick

and pack, kitting, final stageassembly, configuration, program-ming, retail-ready services andorder processing.

Critical Order Fulfillment– Warehousing, pick and pack,

kitting, field stocking of inventoryin worldwide network of facilities.

Reverse Logistics– ISD (inspect, sort, disposition),

screen and test, repair and refur-bishment, warranty management,field tech support, asset recovery,returns management, recycling.

Transportation & Freight ServicesMove your freight efficiently aroundthe globe. Whether transported viaocean, air, road or rail, we’ll managethe complexities so you can managethe rest of your business. We offer a full portfolio of transportation andnetwork management services tobest fit your needs, regardless of thecomplexity or size of your shipments.We’ll develop an integrated trans-portation strategy for you – includingbest route, mode and carrier – thathelps reduce transit time and costs,while improving productivity, inven-tory velocity and customer service.

UPS Trade DirectSM

Integrate, simplify, and expediteinternational freight and packagedelivery with UPS Trade Direct. The Trade Direct family of servicesprovides a single source solutionthat enables faster movement ofinternational shipments to multipleretail locations or end customers.UPS Trade Direct consolidates yourfreight and individual packages for customs clearance, transportsthem (via ground, ocean or air) and then deconsolidates them forfinal delivery via the UPS packagedelivery network or Less-Than-Truckload (LTL) service.

Through UPS Trade Direct, you can:

– Improve time to market. By ship-ping direct to your customers orstores, UPS Trade Direct eliminatesthe need for multiple carriers. You can reduce handling costs,lower the chance of shippingerrors and reduce your overalltime to market.

– Increase visibility. Shipments canbe tracked globally through eachmilestone within the supply chain,giving you the highest level ofvisibility, improved customerservice, and more control overallocation and forecasting.

– Enhance asset utilization. Bysimplifying the shipping processand bypassing distribution centers,UPS Trade Direct helps reduceinventory levels and product lay-over time. The need to use costlywarehouse facilities is ofteneliminated.

– Lower administrative time andcost. Because invoices come fromone source on a single bill, costcalculations, reconciliation andbudget management require lesstime and paperwork.

120

More UPS Business Solutions

UPS Trade DirectSM offers threeshipping options:

– UPS Trade DirectSM Cross Border:between Canada, Mexico and the United States.

– UPS Trade DirectSM Ocean: frommajor origins around the world.

– UPS Trade DirectSM Air: for time-sensitive air freight shipments.

To learn more about UPS TradeDirect, contact your account repre-sentative, visit: ups-scs.com/tradedirect or call 1-800-742-5727.

Trade Management ServicesSimplify the complexities of execut-ing international trade. Throughtrade, tariff and compliance consult-ing and hands-on experience, ourforwarding specialists, licensedcustoms brokers and financialanalysts can manage your importand export processing, complianceassessment programs and financialrisks. A well-planned trade manage-ment strategy is an essential part of the infrastructure to support yoursupply chain.

With customs brokerage, transpor-tation management and freightforwarding services provided throughour global network, products manu-factured anywhere in the world can be transported across borders in shipments of any size and by any mode.

From comprehensive logistics toglobal freight services, UPS SupplyChain SolutionsSM is your single pointof access for enhanced businessperformance. For more information,visit ups-scs.com or call toll-free 1-800-742-5727.

UPS TradeAbilityTM

UPS TradeAbility is a suite of tools to help you turn international tradeinto a competitive advantage. As

your international shipping require-ments increase, your company needsa trusted source to help manage themovement of goods across interna-tional borders in a more compliant,timely and efficient manner. Whetheryou need harmonized tariff codes,landed cost estimates or up-to-datecompliance information, it’s availabletoday using the suite of information-based services offered through UPS TradeAbility on UPS.com®, andthrough our Web Services technology.

TradeAbility ServicesHarmonizerQuickly and accurately identifyharmonized tariff codes for yourproducts.

Landed CostEstimate the landed cost of inter-national shipments, includingapplicable duties, fees, taxes and transportation costs.

Denied Party ScreenerUse a single source to search for restricted trading parties or embargoed countries.

Import ComplianceVerify compliance of your importshipments with country-specifictrade regulations, procedures, tariffs,laws and administrative rulings.

Export License DetectorProactively identify U.S. govern-ment export licensing requirementsand exceptions.

FormsComplete forms online or browse a library of PDF documents to assist you with export and importshipments.

UPS Global AdvisorSM

Global Advisor is a Web-basedsolution for customers requiringinformation on internationalshipping and trade.

Global Advisor Services– Ship internationally with UPS:

Review instructions and informa-tion on shipping internationallywith UPS.

– Review country regulations:Access our database of country-specific trade requirements.

– Expand your reach: Discoverresources for developing yourbusiness internationally.

– Trade tools and terminology: Find useful tools for internationalshipping and business.

– Supply chain and financing:Learn how UPS provides innovativesolutions that streamline the flowof goods, funds and information.

UPS CapitalSM

UPS Capital addresses the financingneeds of UPS shippers. UPS Capitalservices combined with the broadcapabilities of UPS help enhanceoperations and improve bottom-lineresults. From mitigating the variousrisks associated with trade to assist-ing businesses with expansion intonew markets, UPS Capital has awide variety of financial solutionsfor your growing enterprise. Whetheryou need funds to fuel expansion or seek special financial options tohandle acquisitions, UPS Capital’sportfolio offers a variety of productsand services.

Our global economy means goodsmade today can be sold, shipped,packaged and resold internationallytomorrow. That’s why having afinancial services provider whounderstands the complexity ofmoving goods, crossing borders and trading internationally iscritical. Whether we’re providingreceivables management services,letters of credit or some othersolution that links the movement


of goods to the receipt of funds, UPS CapitalSM helps you manage your supply chain and expand confidently into new markets.

We also offer solutions to help shieldyour business from the associatedrisks of trade. From protecting againstpayment default to insuring goodswhile in transit, a solid risk manage-ment strategy can be a key part of staying competitive in the currentmarketplace.

For more information about UPSCapital, visit upscapital.com or call toll-free 1-800-637-0620.

All credit subject to credit approval.Products may not be available in all areas. Loans made in Californiaare pursuant to a Department ofCorporations California FinanceLenders license. Insurance productsare offered through UPS CapitalInsurance Agency, Inc. and itsagency partners.

UPS Mail InnovationsSM

UPS Mail Innovations providessolutions to better manage theprocessing and distribution of mail.

UPS Expedited Mail ServicesUPS Mail Innovations offersExpedited Mail Services for FlatMail, Bound Printed Matter, MediaMail and mail pieces weighing lessthan one pound. We pick up yourqualified mail, manifest the piecesby ZIP Code, and then induct theminto the U.S. Postal Service facilitynearest the final destination fordelivery. Save on postal rates andprocessing costs, and get transittimes comparable to First-Class Mail®.

UPS International MailUPS International Mail sorts,processes and consolidates maildestined for other countries within24 hours, then forwards it to foreignpostal authorities for final delivery.

For more information about UPS Mail Innovations, visitupsmailinnovations.com or call toll-free 1-800-742-5727.

The UPS StoreTM

The UPS Store locations are inde-pendently owned and operated bylicensed franchisees of Mail BoxesEtc., Inc., an indirect subsidiary of United Parcel Service of America.The UPS Store locations offer a widerange of products and services inone convenient location. Whetherit’s great shipping options, or full-service packaging, mailbox services,document services, copying orprinting services, you can get itdone at your neighborhood The UPS Store location. The UPS Storefranchisees are ready to serve yourneeds in more than 3,600 locationsin the U.S., providing you withconvenient, value-added businessservices.

The product and service offeringsavailable at locations of The UPSStore include:

PackagingHave your items organized andexpertly packed at your nearest The UPS Store location. In additionto packaging supplies, The UPS Storeoffers expert packaging services.Contact your neighborhood locationfor service availability, pricingand/or scheduling.

Packaging Services: This convenientservice saves you time and ensuresyour shipment is well packed. The UPS Store locations specialize in properly packaging antiques,artwork, electronics, crystal, chinaand porcelain.

Custom Packaging: Large itemsoften require specialized packaging.The UPS Store locations offer customhandling and packaging, from

blanket wrap to custom cartons andcrating. Your neighborhood locationcan advise you on the best packag-ing methods and shipping rates.

Do-It-Yourself Packaging Supplies:The UPS Store locations stock acomplete range of packagingsupplies and materials, including:envelopes, boxes, plastic air-bubblecushioning, packing peanuts, tapeand many other supplies.

Document ServicesThe UPS Store locations offer a widerange of document services, includ-ing color copies, black and whitecopies, digital printing, offset print-ing for business cards and brochures,binding, laminating and otherfinishing services, as well as paperand office supplies.

Mailbox and Postal ServicesAt every location of The UPS Store,you can get a mailbox with a realstreet address and 24-hour accessto mail and postal deliveries.Additional services include mailforwarding, fax receiving and theability to call in and check for newmail. You’ll also find most of thepostal products and services youneed right at your neighborhoodThe UPS Store location.

Office SuppliesThe UPS Store locations carry a wide variety of quality officesupplies from trusted names like3M®, Avery®, Sanford® and HP®.

Notary PublicThe UPS Store locations are yourone-stop shop for notarizing impor-tant legal documents. Once yourdocuments are notarized, copy and send them where they need to go and save time.

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Terms and ConditionsThe following paragraphs, along with the UPS Tariff, contain the general termsand conditions under which United ParcelService (“UPS”) is engaged in the trans-portation of small packages (including“Express Envelopes”) in its own territoryand jointly through interchange with itsaffiliates. The Terms and Conditions ofService in the UPS Rate and Service Guideare published periodically by UPS. Themost current version of these Terms andConditions of Service may be found at theUPS Web site (UPS.com®) and is availableat all local UPS offices. UPS reserves theright to unilaterally modify or amend anyportion of the UPS Tariff, the UPS Rateand Service Guide or these Terms andConditions of Service at any time withoutprior notice. The current version of theseTerms and Conditions of Service and anymodifications or amendments supersedeall previous versions of the Terms andConditions of Service and UPS Rate andService Guides. Any failure to enforce or apply a term or provision of the Termsand Conditions of Service, UPS Rate andService Guide or the UPS Tariff shall notconstitute a waiver of that term or provi-sion by UPS, and shall not diminish orimpair UPS’s right to enforce such term or provision in the future.

UPS is engaged in the transportation of small packages via a variety of services, including UPS Air Services, UPS Hundredweight Air Services, UPS 3 Day SelectSM, UPS Hundredweight3 Day Select, UPS Ground and UPSHundredweight Ground. “UPS AirServices” includes UPS Next Day Air®

Early A.M.®, UPS Next Day Air®, UPSNext Day Air Saver®, UPS 2nd Day Air A.M.® and UPS 2nd Day Air®. Forpurposes of these Terms and Conditionsof Service, “UPS Hundredweight AirServices” includes UPS HundredweightNext Day Air, UPS Hundredweight NextDay Air Saver, UPS Hundredweight 2ndDay Air A.M. and UPS Hundredweight2nd Day Air.

UPS is likewise engaged in the transporta-tion of packages via “UPS SonicAir®.”

UPS is engaged in the internationaltransportation of small packages via“UPS Worldwide Express PlusSM,”

Note: Visit UPS.com® or call 1-800-PICK-UPS® for guarantee details,service availability, delivery timecommitments or to request a pickup. View the UPS Tariff at UPS.com.

“UPS Worldwide Express NA1SM,” “UPSWorldwide ExpressSM,” “UPS WorldwideExpeditedSM,” “UPS 3 Day SelectSM FromCanada” and “UPS Standard” services.All packages shipped internationally covered under a single UPS Waybill shallbe considered a single shipment.

Except in UPS Hundredweight and inter-national shipments, each package orarticle shall be considered a separate and distinct shipment.

UPS reserves the right, in its sole discretion,to use any mode of transportation what-soever to provide the service selected bythe shipper. Regardless of the mode oftransportation used, the effective UPSRates for the service selected by theshipper shall apply.

A “source document,” as referencedbelow, is a document provided by UPS for the purpose of shipping a package via UPS.

A “UPS automated shipping system,” asreferenced below, is a UPS OnLine® systemor a UPS OnLine® Compatible vendorshipping system that meets UPS OnLinerequirements at the time of shipment.

Commodities Handled and Restrictions on ServiceUPS holds itself out to transport generalcommodities, as usually defined, subjectto the following restrictions:

(a) No service shall be rendered in thetransportation of any package orarticle with an actual weight of morethan 150 pounds, or exceeding 108inches in length, or exceeding a totalof 165 inches in length and girthcombined, and in the case of importshipments, 130 inches in length andgirth combined. Additional charges,including an Over Maximum Limitscharge (Over Maximum Weight [$50 U.S.], Over Maximum Length[$50 U.S.] or Over Maximum Size[$50 U.S.]), may apply to any suchpackage tendered for transportation.Refer to the UPS Tariff for details.

(b) No service shall be rendered in thetransportation of any of the prohibitedarticles listed in the applicable UPSservice guide or UPS Tariff.

(c) No service shall be rendered in thetransportation of articles of unusualvalue (as defined in the UPS Tariff),including, but not limited to:

(i) Any package with an actual valueof more than $50,000 (U.S.);

(ii) Coins, currency, postage stamps,negotiable instruments (exceptchecks), money orders, unsetprecious stones and industrialdiamonds;

(iii) Any article that contains morethan fifty percent by weight of gold or platinum, or anycombination thereof in raw form, including, but not limitedto, bullion, bars or scraps of these metals.

UPS will not be liable for any loss of or damage to articles ofunusual value. UPS reserves theright, but is not required, to returnto the shipper any package con-taining an article of unusualvalue. Such return will be madesolely at the shipper’s risk andexpense.

(d) No service shall be rendered in thetransportation of any of the following:

(i) Packages with a value of morethan $5,000 (U.S.), shipped as a result of a request for servicemade through the Internet by ashipper who has a UPS InternetShipping account only;

(ii) Packages with a value of morethan $1,000 (U.S.) returned viaPrint Return Label, Print andMail Return Label, ElectronicReturn Label or 1 UPS PickupAttempt Return Services;

(iii) Packages with a value of morethan $500 (U.S.) shipped via a UPS Drop Box;

(iv) Prepaid Letters with a value of more than $100 (U.S.);

(v) Packages with a value of morethan $999 (U.S.) when ShipperRelease is selected;

(vi) Packages with a C.O.D. amountin excess of $500 (U.S.) shippedvia a UPS Drop Box;

(vii)Packages shipped internationallycontaining jewelry (not includingcostume jewelry) with a value ofmore than $500 (U.S.).

(e) Hazardous Materials, defined asthose materials regulated under Title 49 of the Code of FederalRegulations (49 C.F.R.), andInternational Dangerous Goods,defined as those materials regulatedby the International Civil AviationOrganisation (ICAO) and publishedin the International Air TransportAssociation (IATA) Dangerous Goods


Regulations, are accepted for trans-portation only as a contractualservice. To receive HazardousMaterials or International DangerousGoods service, the shipper must signa contract and agree to the provisionsset forth in the approved UPSAgreement for Transportation of Hazardous Materials or the approved UPS Agreement for Transportation of International Dangerous Goods.All shipments, including shipmentscontaining Hazardous Materials orInternational Dangerous Goods, willbe accepted for transportation onlyaccording to the terms and conditionscontained in the UPS Tariff. Accessthe UPS Terms and Conditions ofService at UPS.com or contact UPSfor specific information, including a list of “Common Items That May Be Classified as HazardousMaterials.” For more informationabout Hazardous Materials, pleaserefer to the UPS Guide for ShippingGround and Air Hazardous Materials.

(f) Other Regulated Materials (ORM-D)packages are accepted for transpor-tation without Hazardous MaterialsShipping Papers within the 48 con-tiguous United States via UPS Groundor UPS Hundredweight service, orwithin Hawaii when shipped via UPSGround (Intra-Oahu) service, whenproperly classified, packaged andmarked. UPS Standard To Canada andUPS Ground (Intra-Alaska) servicesare available for ORM-D shipmentswithout a contract, provided theshipper has reviewed the requiredchecklist and service restrictions with a UPS representative. ORM-D(Consumer Commodity) packagesshipped via UPS Air Services and UPS3 Day Select within the United Statesand Puerto Rico, and UPS Ground to Alaska, Hawaii and Puerto Rico,as well as all UPS Worldwide serviceofferings internationally, are acceptedfor transportation on a contractualbasis only.

(g) No service shall be rendered in thetransportation of hazardous waste.Hazardous waste is a solid waste thatmeets any of the criteria of hazardouswaste as described in Section 261.3 of Title 40 of the Code of FederalRegulations.

(h) Packages containing alcoholicbeverages are accepted for transpor-tation only on a contractual basis.

To receive service for packagescontaining alcoholic beverages, the shipper must sign a contract and agree to the provisions set forthin the approved UPS Agreement forthe Transportation of Wine Shipments.All packages containing alcoholicbeverages must have a UPS labelrequesting an adult signature upondelivery. It is the responsibility of the shipper to ensure that a shipmenttendered to UPS does not violate anyfederal, state, provincial or local lawsor regulations applicable to the ship-ment. All shipments, including ship-ments containing alcoholic beverages,will be accepted for transportationonly according to the terms andconditions contained in the UPS Tariff.

(i) Packages containing tobacco productsshipped to a consumer will only beaccepted for transportation as acontractual service. To receive servicefor packages containing tobaccoproducts shipped to a consumer, the shipper must sign a contract andagree to the provisions set forth in the approved UPS Agreement for theTransportation of Tobacco Products.For all other service for packagescontaining tobacco products, theshipper and consignee must be licensedand authorized to ship and receivesuch items, respectively, pursuant toany applicable federal, state, provin-cial, or local law or regulation. It isthe responsibility of the shipper toensure that a shipment tendered toUPS does not violate any federal,state, provincial, or local laws orregulations applicable to the shipment.All shipments, including shipmentscontaining tobacco products, will be accepted for transportation onlyaccording to the terms and conditionscontained in the UPS Tariff.

(j) UPS provides service on a limitedbasis for packages containing sometypes of live animals. (The term“animal” as used herein refers toanything living, except plants.) UPSwill only accept packages containinglive animals for shipment within theUnited States and as set forth in theUPS Terms and Conditions of Service,available at UPS.com. Any packagecontaining a live animal will beconsidered a perishable commodityand will be accepted for transporta-tion solely at the shipper’s risk for any damage or loss arising from the

perishable nature of the item. UPSshall not be liable for any special,incidental or consequential damages.

(k) UPS does not provide a protectiveservice for the transportation ofperishable commodities or of com-modities requiring protection fromheat or cold. Such commodities willbe accepted for transportation solelyat the shipper’s risk for any damagearising from the perishable nature ofthe item. Shippers shall not file claimsfor, and UPS shall not be liable toshippers or any third parties for, anydamage arising from the transporta-tion of perishable commodities orcommodities requiring protectionfrom heat or cold, regardless ofwhether the package is deliveredpursuant to an applicable UPS ServiceGuarantee or is delayed in transit.UPS reserves the right to dispose of any package in the UPS systemcontaining a perishable commoditythat, in UPS’s sole discretion, isdeemed to be unsafe or unsanitary.

(l) C.O.D., Call Tag, Verbal Confirmationof Delivery, Hold for Pickup and UPSReturn Services are not available forinternational shipments.

(m) All shipments, including shipmentscontaining firearms, will be acceptedfor transportation only according tothe terms and conditions contained inthe UPS Tariff. A UPS label, request-ing an adult signature upon delivery,must be affixed to each packagecontaining a firearm. Access theTerms and Conditions of Service atUPS.com or contact UPS for moreinformation concerning the transpor-tation of firearms, including handguns.

(n) UPS reserves the right to assess theshipper an additional charge, set forthin the UPS Rates in effect at the timeof shipping, when: the shipper requestsUPS to obtain a signature or an adultsignature upon delivery and anapproved UPS label is affixed to the package indicating such request;the shipper requests UPS to obtain asignature or an adult signature upondelivery and an approved UPS label isnot affixed to the package indicatingsuch request; or, the shipper tenders a package that, based upon itscontents, requires an approved UPSlabel requesting an adult signatureupon delivery, and no such label has been affixed to the package.

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Terms and Conditions(o) Shippers are prohibited from shipping

and UPS will not accept for transpor-tation packages containing anyHazardous Materials requiringshipping papers (defined as thosematerials regulated under Title 49 of the Code of Federal Regulations[49 C.F.R.]), firearms or ammunition,or articles that UPS is not authorizedto accept or that UPS states in theUPS Tariff or in these Terms andConditions of Service that it will not accept, when such packages are presented for shipment at UPSAuthorized Shipping Outlets, UPSCustomer Counters, locations of The UPS StoreTM or UPS CommercialCounters. Hazardous Materials(except Ground ORM-D) cannot be picked up via UPS On-Call PickupSM

service, or retrieved via any UPSReturn Service.

(p) UPS does not provide delivery to aP.O. box. The shipper must makeevery effort to obtain a street address.If the shipper should use a P.O. boxaddress, the recipient’s phone numbermust be included. A package addressedto a P.O. box may experience delays,will not be covered by any UPS ServiceGuarantee and will be subject to anAddress Correction charge. ArmyPost Office (APO) and Fleet PostOffice (FPO) addresses are notaccepted.

(q) No service shall be rendered in thetransportation of human remains,fetal remains, human body parts or components thereof. Packagescontaining Diagnostic Specimens as described in 49 C.F.R. 173.199,which are prepared in accordance with all aspects of 49 C.F.R. 173.199,will be accepted for transportation.Transportation of other biologicalmaterials is limited, must be pre-arranged and will only be providedunder the following conditions: theshipper has received prior writtenauthorization from UPS for the specificpackage tendered; and, the shipperrequests service in accordance withthe conditions set forth in the writtenauthorization from UPS for the pack-age tendered. Any package containingbiological materials shall be considereda perishable commodity and will beaccepted for transportation solely at the shipper’s risk for any damagearising from the perishable nature of the item.

(r) UPS’s acceptance for transportation of any mercury-containing wastematerial or used mercury-containingdevice (including, but not limited to, medical devices, spent or brokenfluorescent lamps, thermostats, orthermometers), is limited, must beprearranged, and will only be providedpursuant to prior written authori-zation from UPS upon satisfaction of certain requirements, includingappropriate packaging and financialassurances.

(s) UPS transports packages containingradio frequency devices (RFID), ultra-wideband devices (UWB) and otherportable electronic devices (PED) onlywhen such devices are in an inactivatedstate or otherwise in compliance withapplicable law, including 14 C.F.R.91.21, 14 C.F.R. 121.306, or 47 C.F.R.15.521(a).

Prohibited by LawIt is the responsibility of the shipper to ensure that a shipment tendered to UPS does not violate any federal, state,provincial, or local laws or regulationsapplicable to the shipment. No serviceshall be rendered by UPS in the transpor-tation of any shipment that is prohibitedby applicable law or regulation of anyfederal, state, provincial, or local govern-ment in the origin or destination country.

Right of InspectionUPS reserves the right, but is not required,to open and inspect any package tenderedto it for transportation.

PackagingIt is the responsibility of the shipper to ensure that proper packaging is usedand that contents of packages areadequately and securely packed, wrappedand cushioned for transportation. Theuse of UPS-provided packaging is not a guarantee that an item is sufficientlypackaged for transportation. UPS doesnot provide special handling for packageswith “Fragile,” package orientation (e.g.,“UP” arrows or “This End Up” markings)or any other similar such markings.

Refusal of ServiceUPS reserves the right to refuse to provideservice, among other reasons, for anypackage that by reason of the dangerousor other character of its contents may, in the sole judgment of UPS, soil, taint or otherwise damage other packages orUPS’s equipment, or that is improperly

or insecurely packed or wrapped.Packages must be so packed or wrappedas to meet the requirements set forth inthe International Safe Transit AssociationProcedure 3A.

In addition, UPS reserves the right torefuse to provide service for any package,or to or from any location, or to providealternative service arrangements when,among other reasons, UPS, in its solediscretion, deems that it is unsafe oreconomically or operationally imprac-ticable to provide service.

The UPS StoreTM

The UPS Store locations are indepen-dently owned and operated by licensedfranchisees of Mail Boxes Etc., Inc., an indirect subsidiary of United ParcelService of America, and are not agents of UPS. UPS assumes no liability otherthan to The UPS Store location, as theshipper of the package, for lost, damagedor delayed shipments sent via that TheUPS Store location. Any such liability toThe UPS Store location is subject to thelimitations set forth in the UPS Tariff andthese Terms and Conditions of Service.All inquiries regarding packages shippedvia any The UPS Store location must bedirected to the shipping The UPS Storelocation. UPS will deal solely with TheUPS Store location in all matters concern-ing packages shipped via any The UPSStore location, including but not limitedto: tracking/tracing requests, claims andguarantees, C.O.D. preparation andremittance, return of undeliverable pack-ages and Express Envelopes, proper pack-aging and labeling, and billing. Even ifUPS responds directly to customers of aThe UPS Store location regarding trackingrequests, UPS will not be liable to thosecustomers. The UPS Store locations aresolely responsible for the issuance of anyrefunds and claims to those who shippedpackages via The UPS Store location. The UPS Store locations agree not to shipany articles which UPS does not acceptfor transportation. The UPS Store locationsshall indemnify and hold harmless UPS in any action against UPS arising from the loss, damage or delay of a packageshipped via that The UPS Store location.

Authorized Shipping Outlets/Third-Party RetailersUPS Authorized Shipping Outlets orCommercial Counters (collectivelyreferred to within this paragraph as“Third-Party Retailers”) are independentlyowned and operated businesses and


are not agents of UPS. UPS assumes noliability other than to the Third-PartyRetailer, as the shipper of the package, for lost, damaged or delayed shipmentssent via the Third-Party Retailer. Anysuch liability to the Third-Party Retailer is subject to the limitations set forth in the UPS Tariff and these Terms andConditions of Service. All inquiriesregarding packages shipped via Third-Party Retailers must be directed to theThird-Party Retailer. UPS will deal solelywith the Third-Party Retailer in allmatters concerning packages shipped via a Third-Party Retailer, including, butnot limited to: tracking/tracing requests,claims and guarantees, C.O.D. prepara-tion and remittance, return of undeliv-erable packages and Express Envelopes,proper packaging and labeling, andbilling. Even if UPS responds directly toThird-Party Retailer customers regardingtracking requests, UPS will not be liableto those customers. Third-Party Retailersare solely responsible for the issuance of any refunds and claims to those whoshipped packages via the Third-PartyRetailer. The Third-Party Retailer agreesnot to ship any articles which UPS doesnot accept for transportation. Third-PartyRetailers shall indemnify and hold harm-less UPS in any action against UPS arisingfrom the loss, damage or delay of a pack-age shipped via a Third-Party Retailer.

Provisions for Customs Clearance of International PackagesThe shipper must provide required documentation for export and customsclearance. By providing required docu-mentation, the shipper certifies that allstatements and information relating toexportation and importation are true andcorrect. Furthermore, the shipper under-stands that civil and criminal penalties,including forfeiture and sale, may beimposed for making false or fraudulentstatements, or for violating U.S. laws on exportation (see e.g., 13 U.S.C. § 305, 15 U.S.C. § 1592, 22 U.S.C. § 401, 18U.S.C. § 1001 and 50 U.S.C. App. 2410).

When a shipment is tendered to UPS, UPS is thereby appointed as the agent for performance of customs clearance,where allowed by law. UPS is specified as the nominal consignee for the purposeof designating a customs broker to per-form customs clearance. Local authoritiesmay require documentation confirmingthat UPS has been designated as thenominal consignee.

Customs penalties, storage charges orother expenses incurred as a result of an action by customs or failure by theshipper or consignee to provide properdocumentation or to obtain a requiredlicense or permit will be charged to theconsignee along with any applicable dutyand tax. However, the shipper is liable for all charges in the event of non-paymentby the consignee. UPS provides brokerageservice through UPS Supply ChainSolutionsSM brokerage offices (formerlyUPS Customhouse Brokerage offices),designated by UPS for handling smallpackage customs clearance of UPSWorldwide Express Plus, UPS WorldwideExpress NA1, UPS Worldwide Express,UPS Worldwide Expedited and UPS 3Day Select From Canada shipments at no additional charge. Other UPS SupplyChain Solutions customs brokerageoffices charge fees for clearance of smallpackages and freight.

Additional charges may apply forcomplex customs-clearance procedures,which include, but are not limited to, the following:

– Clearance procedures involving agovernment agency other than customs

– Customs Bonds

– Drawbacks

– Formal entries involving more than five tariff lines

– Live Entries

– Marking Attendance

– Temporary Import Bonds (T.I.B.)

UPS will prepay duties and taxes on behalfof the payer. For importation into theUnited States, a fee, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedand billed to the importer. A fee may alsoapply for shipments to other countries.

In the event a Shipper’s Export Declaration(S.E.D.) is required and is not includedwith the export documents provided bythe shipper, UPS will prepare an S.E.D.,using the information on the UPS Waybillor other export documentation, on behalfof the shipper to facilitate export. Aprocessing fee, set forth in the UPS Ratesapplicable to the shipment in effect at the time of shipping, will be assessed and billed to the shipper.

UPS may prepare a Certificate of Originfor goods manufactured and originatingwithin the United States on behalf of theshipper when one is required but notincluded with the export documents

provided by the shipper. A processing fee, set forth in the UPS Rates applicableto the shipment in effect at the time of shipping, will be assessed and billed to the shipper.

Unless otherwise restricted for the desti-nation country, the shipper may elect to pay duty and tax, or duty only, byshowing such instructions on the exportdocumentation and on the UPS Waybill.These options are available only toshippers with a UPS account. An addi-tional charge, set forth in the UPS Ratesapplicable to the shipment in effect at thetime of shipping, will be assessed. Theseservices are not available if any or all of the shipping charges are billed to theconsignee, or if a consignee chooses abroker other than UPS Supply ChainSolutions brokerage offices (formerly UPS Customhouse Brokerage offices),designated by UPS for handling smallpackage customs clearance. Other UPSSupply Chain Solutions customs broker-age offices charge fees for clearance of small packages and freight.

ZIP Code/Postal Code InformationThe consignee’s ZIP Code is a requiredpart of the address for domestic shipments.When available, ZIP+4® should be used.

The consignee’s postal code, telephonenumber and contact name are requiredparts of the address for internationalshipments.

Pickup ChargeUPS reserves the right to assess a surcharge,set forth in the UPS Rates applicable tothe shipment in effect at the time of ship-ping, for the pickup of prepaid shipments,or UPS 3 Day Select or UPS GroundReturn Service packages, when no otherpackages are to be picked up.

UPS SonicAir Service GuaranteeOn-schedule delivery of UPS SonicAirpackages, where such services are avail-able, to every address in the United States,and to all international destinationsserved, is guaranteed pursuant to the UPS SonicAir shipping document and the UPS SonicAir Terms and Conditionsavailable at sonicair.ups.com barringcircumstances out of UPS SonicAir’scontrol, including, but not limited to, the following: airline delays; failure,unavailability or refusal of a person torelease for pickup or accept delivery ofthe shipment; acts of God; acts of publicauthorities acting with actual or apparentauthority; acts or omissions of customs

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Terms and Conditionsor similar authorities; insufficient infor-mation provided by the customer; theapplication of security regulations imposedby the government, or otherwise appli-cable to the delivery location; a govern-ment agency hold; riots, strikes, lockouts,work stoppages or other labor disputes;war, military actions or police actions;acts of terrorism; civil unrest; disruptionsin air or ground transportation networks;and natural disasters.

The service guarantee will not apply if (i) the shipper is provided with proof of timely delivery, consisting of the dateand time of delivery and name of theperson who signed for the shipment orsignature release information; (ii) anypackage is shipped in violation of the UPS SonicAir Terms and Conditions; or (iii) a bill-to account number wasprovided at the time of shipment that was not in good credit standing and thepackage was not delivered until alternatepayment arrangements were secured.

For additional terms and conditions, refer to the UPS SonicAir shipping docu-ment and the UPS SonicAir Terms andConditions available at sonicair.ups.com.

UPS Service GuaranteeUPS guarantees on-schedule delivery of packages shipped via UPS Air Services,where such services are available, to all 50 states and Puerto Rico.

UPS guarantees on-schedule delivery ofpackages shipped via UPS HundredweightAir Services, where such services are avail-able, to all 50 states and Puerto Rico.

UPS guarantees on-schedule delivery ofpackages shipped via UPS 3 Day Selectand UPS Hundredweight 3 Day Select,where such services are available, to all 50 states and Puerto Rico.

UPS guarantees on-schedule delivery ofpackages shipped via UPS Ground andUPS Hundredweight Ground, where such services are available, to all 50 statesand Puerto Rico.

UPS guarantees on-schedule delivery ofpackages shipped via UPS WorldwideExpress Plus, UPS Worldwide ExpressNA1, UPS Worldwide Express, UPS

*Delivery of UPS Air Services and International Packages only.

Worldwide Expedited, UPS 3 Day SelectFrom Canada and UPS Standard, wheresuch services are available and providedthat the customs clearance is performedby the UPS Supply Chain SolutionsSM

brokerage offices designated by UPS for clearing these packages and there is not a delay caused by certain eventsbeyond our control, such as a governmentagency hold.

Customs clearance for the services listedabove is provided by the UPS SupplyChain Solutions brokerage offices(formerly UPS Customhouse Brokerageoffices) designated for handling smallpackage customs clearance. Other UPSSupply Chain Solutions customs broker-age offices charge fees for clearance ofsmall packages and freight.

“Business day” means Monday throughFriday except the following holidays:

– New Year’s Day

– Memorial Day

– Independence Day

– Labor Day

– Thanksgiving Day

– Day after Thanksgiving Day*

– Christmas Day

– New Year’s Eve*

In the event UPS fails to attempt deliverywithin the time published on the UPS Website, or as provided when 1-800-PICK-UPS®

is called, UPS, at its option, will eithercredit or refund the transportation chargesfor each such package to the payer only,upon request, subject to the followingconditions. This is the sole remedy avail-able under the UPS Service Guarantee.

(a) UPS’s guaranteed delivery schedulehas been obtained by referencingUPS’s Web site or contacting a UPSCustomer Service office. “On-time”means, subject to the terms of thisUPS Service Guarantee, delivery isattempted within the UPS guaranteeddelivery schedule.

(b) Each package is properly recorded on a UPS source document or in a UPS automated shipping system.

(c) Each package in a shipment bears the appropriate UPS tracking labeland an address label, or a combinedlabel generated by a UPS automatedshipping system, showing the con-signee’s correct name, deliverableaddress (UPS does not provide deliveryto a P.O. box) and ZIP Code (or postalcode for international shipments).

In addition, UPS reserves the right, in its sole discretion, to refuse to honora request for a credit or refund oftransportation charges for a packagewhen that package is not accompaniedby a smart label and timely PackageLevel Detail (PLD) information, asdefined in the UPS Tariff, at the timethe package is tendered to UPS.

(d) Each UPS 2nd Day Air A.M. packageis addressed to a commercial, notresidential, address. A residentialdelivery is defined as provided in theUPS Tariff and in this service guide.

(e) Each package in a shipment bears aUPS Saturday Delivery routing labelwhen optional Saturday service isrequested and available.

(f) Each package in a shipment is ten-dered to UPS during UPS’s publishedbusiness hours. Packages receivedfrom or destined to certain locationsmay require earlier pickup times(available at the UPS Web site) tomeet delivery time commitments.

(g) UPS is notified in writing or bytelephone of a service failure withinfifteen (15) calendar days from thedate of scheduled delivery and isadvised of the consignee’s name andaddress, date of shipment, packageweight and UPS tracking number.

(h) For UPS Worldwide Expedited ship-ments, the guarantee shall apply onlyto shipments originating in, or destinedfor, the United States, and when thebilled party is resident in the UnitedStates and is responsible for all ship-ping charges.

Under no circumstances shall UPS be liablefor any special, incidental or consequentialdamages, including, but not limited to,damages arising from delayed delivery orfailure to attempt delivery in accordancewith the UPS Service Guarantee. Underno circumstances shall UPS be liable forany damages whatsoever for delayeddelivery, except as specifically providedfor shipments made under the UPS ServiceGuarantee.

The guarantee does not apply to UPSshipments that are delayed due to causesbeyond UPS’s control, including but notlimited to, the following: the unavailabilityor refusal of a person to accept delivery of the shipment; acts of God; acts of publicauthorities acting with actual or apparentauthority; acts or omissions of customs or similar authorities; insufficient infor-mation provided by a customer; Hazardous


Materials packages improperly offeredfor transport; the application of securityregulations imposed by the government,or otherwise applicable to the shipment;riots, strikes or other labor disputes; civilunrest; disruptions in air or ground trans-portation networks; and natural disasters.

UPS reserves the right to refuse any requestfor a credit or refund when such request is either (a) made by, or (b) based oninformation obtained by, a party otherthan the payer of the shipping charges.

The guarantee does not apply to UPScommercial and residential Ground ship-ments that are picked up or scheduled to be delivered between December 12 and December 24.

Deliveries Attempted Three Timeswithout Extra ChargeIf UPS is unable to complete delivery of a package, a notice will be left at theconsignee’s address stating that deliveryhas been attempted. Thereafter, a secondand, if necessary, a third attempt to deliverthe package will be made without addi-tional charge.

Delivery Change RequestsUPS may honor a request that UPS reroutea package to a consignee other than theconsignee identified on a source document,or in the UPS automated shipping systemfor the package after tender of the pack-age to UPS. UPS will honor such a requestwhere practicable, and where the shipperhas guaranteed payment of any applicablecharges resulting from the change.

Shipper ReleaseA shipper may request that UPS release a package on the first delivery attempt.Shipper Release will be provided by UPSsubject to the effective UPS Terms andConditions of Service. When ShipperRelease is selected, the shipper acknowl-edges and agrees that UPS will make onlyone delivery attempt, that a signature willnot be obtained upon delivery, and that aUPS delivery record showing a completedShipper Release delivery shall be conclu-sive proof that delivery was completed.Shipper Release is provided solely at theshipper’s risk of loss or damage arisingfrom the release of the package by UPS,and UPS will not be liable to shippers orthird parties for any damages arising fromthe release of the package. Shipper Releaseis not available for packages having avalue of more than $999.00 (U.S.).

Special Handling of Undeliverable PackagesDomestic packages refused by the con-signee, or which for any other reason can-not be delivered, will be promptly returnedto the shipper without additional charge.A package returned to the shipper afterdelivery is subject to applicable charges.

International shipments refused by theconsignee, or which for any other reasoncannot be delivered, will be held, and UPSwill attempt to contact the shipper forfurther instructions. The shipper will beresponsible for payment of all charges,including, but not limited to, forwarding,disposal or return transportation charges,as well as any duty and tax, if applicable.

Interruption of ServiceUPS shall not be liable for any interruptionof service due to causes beyond its control,including, but not limited to, the follow-ing: the unavailability or refusal of a personto accept delivery of the shipment; acts of God; acts of public authorities actingwith actual or apparent authority; acts oromissions of customs or similar author-ities; insufficient information provided bya customer; Hazardous Materials pack-ages improperly offered for transport; theapplication of security regulations imposedby the government, or otherwise applica-ble to the shipment; riots, strikes or otherlabor disputes; civil unrest; disruptions in air or ground transportation networksand natural disasters.

UPS RatesThe applicable UPS Rates are determinedon the basis of package and shippercharacteristics, and are therefore subjectto change. Shippers who have a UPS dailypickup account and/or a customizedshipping agreement with UPS will receiveDaily Rates. Daily Rates are also avail-able upon request to shippers who receiveOn-Demand Rates and have multipleshipping accounts at a location with aUPS daily pickup account and/or sustainedshipping revenue of at least $105 (U.S.)each week for a consecutive six-monthperiod. Shippers not eligible for Daily Rateswill be subject to higher On-Demand Rates.

Shippers who receive Daily Rates, but nolonger meet criteria to qualify for DailyRates, will be charged On-Demand Rateswithout further notice from UPS. Shippersreceiving On-Demand Rates who believethat they may qualify for Daily Ratesbased on a change in their package andshipper characteristics must contact UPS

in order to be considered for Daily Rates.Upon request, UPS will then determinewhether the shipper is eligible for DailyRates, in UPS’s discretion. Any ratechanges will be applied prospectivelyonly, and shippers will not be entitled toany refunds or credits for charges or ratespreviously assessed, even if the shipperwas previously eligible for Daily Rates.

Daily and On-Demand Rates do not applyto shippers located in Alaska or Hawaii.Shippers located in Alaska and Hawaiiare subject to the UPS Rates published inthe effective UPS Rate and Service Guidein effect at the time of shipping.

All shippers who process and pay forshipment of packages at UPS CustomerCenters will be subject to higher RetailRates. Shippers who bring packages toUPS Customer Centers that are processedand billed to a UPS account or processedand billed through UPS.com will receivetheir applicable On-Demand Rates orDaily Rates.

If a shipper selects a UPS service to adestination for which only a higher levelof service is available, UPS will substitutethe next higher level of available serviceand will charge the corresponding rate for the substituted service.

UPS may refer to the “UPS ExpressEnvelope” and the “UPS Letter” inter-changeably. The Letter rate applies onlyto shipments sent in UPS Express Envelopeor UPS Letter packaging.

Billing Options for Domestic ShipmentsUnless otherwise agreed to in writing by UPS, shipping charges will be billed to the shipper.

UPS accepts shipments for Collect billingand Third-Party billing provided theconsignee or third party has a valid UPSaccount number and has agreed to acceptthe charges.

A processing fee, set forth in the UPS Ratesapplicable to the shipment in effect at thetime of shipping, will be charged for amissing or invalid account number wheneither Collect billing or Third-Party billinghas been selected on the source documentor in a UPS automated shipping system.An account number is invalid if it is thewrong account number for the bill-toparty or if it is the account number fora consignee or third party who fails topay the shipping charges. In the event ofnon-payment by the consignee or thirdparty, the charges will be billed to the

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Terms and Conditionsshipper. Regardless of the billing optionselected, some charges, including, but notlimited to, address correction charges,will be billed to the shipper.

Billing Options for International ShipmentsThe amount billed includes, but is notlimited to, shipping charges, duties andtaxes, if applicable. Unless otherwiserestricted in the origin or destinationcountry, the carrier provides the followingbilling options:

(a) Prepaid – The shipper pays all ship-ping charges, and the consignee paysduty/tax/V.A.T., if applicable.

(b) Freight Collect – The consignee paysshipping charges and duty/tax/V.A.T.,if applicable.

(c) FOB – The shipper pays shippingcharges to the port of export, and the consignee pays the balance.

(d) C&F – The shipper pays shippingcharges to the port of import, and the consignee pays the balance.

(e) Delivered Duty Paid, V.A.T. Unpaid –The shipper pays all shipping chargesand the destination country’s duty, if applicable. The consignee pays the balance, such as V.A.T.

(f) Bill Duty, Tax and Shipping Chargesto Shipper (Free Domicile) – Theshipper pays the destination country’sduty and tax, if applicable, in additionto all shipping charges.

(g) Third-Party Prepaid – The third partypays shipping charges and the receiverpays duty/tax/V.A.T., if applicable.

(h) Third-Party Freight Collect – The thirdparty pays shipping charges and duty/tax/V.A.T., if applicable. For U.S.shippers, the shipping charges andduty/tax/V.A.T. can be billed to thirdparties via the Free Domicile billingoption. An additional surcharge maybe applied when selecting the FreeDomicile billing option.

UPS reserves the right in its sole discretionto request advance payment of shippingcharges for any package sent to any inter-national destination.

For all shipments where the shipper is notpaying the shipping charges, the shippermust notify the bill payer prior to shipping.The shipper is liable for payment in theevent of non-payment by the consignee or a third party. All shipments must have

a valid UPS billing option indicated on thewaybill. Regardless of the billing optionselected, some charges, including, but notlimited to, address correction charges,will be billed to the shipper.

Disbursement FeeIn order to expedite customs clearance,UPS may advance duties and taxes onbehalf of the payer as dictated by thebilling option selected. A DisbursementFee based on the amount advanced will be assessed and billed to the payer.

Currency Conversion RateCharges to a payer’s account in a foreigncurrency will be converted to the payer’scurrency using a weekly exchange ratesecured through Major Money CenterBanks, plus an exchange fee, set forth inthe UPS Rates applicable to the shipmentin effect at the time of shipping.

Payment of ChargesFor purposes of this section, the term“Charges” means all applicable trans-portation and other charges, including,but not limited to, all applicable acces-sorial charges, surcharges, additionalhandling charges and late payment fees.

UPS’s payment terms require payment of all Charges within seven (7) days afterreceipt of the UPS bill. The UPS Tariffcontains provisions for a late payment feeon past due balances (including, withoutlimitation, any previously assessed butunpaid late payment fees), and the shipperagrees to pay such late payment fees asmay be assessed by UPS. The UPS Tariffalso contains provisions for a fee that maybe imposed if any negotiable instrumentsubmitted to UPS as payment for Chargesis returned to UPS unpaid or if any elec-tronic request for payment is dishonored.

Notwithstanding any billing or paymentoption selected at the time of shipment,the shipper is ultimately liable for andagrees to pay all Charges, including in the event of insolvency, bankruptcy, non-payment or refusal to pay by theconsignee or third party.

UPS reserves the right to bill for Chargesbased upon the characteristics of, andservices requested for, packages actuallytendered to UPS. UPS reserves the right to audit invoices to verify service selection;package or shipment weight; applicabilityof any Charges; and to make appropriateadjustments. If Charges are paid for by credit card, the shipper expresslyauthorizes UPS to assess any Charges and

to obtain payment of the Charges by useof the credit card. The UPS Tariff containsprovisions for a fee that will be imposedfor any credit card transaction that isdeclined or rejected for any reason.

If a shipper submits package informationto UPS (through an automated shippingsystem, source document or UPS InternetShipping) and does not subsequentlytender such package to UPS, it is theshipper’s sole responsibility to request anadjustment. Shippers who fail to do sowill be liable for all applicable Charges.

Shippers requesting an invoice adjustment(e.g., adjustment based on an incorrectrate, billable weight, account number or type of service, etc.) or a refund due toa duplicate payment must notify UPS ofthe request within 180 days after receiv-ing the contested bill. A partial paymentagainst an invoice is not considered arequest for an invoice adjustment.

Residential DeliveryA residential delivery is defined as deliveryto a location that is a home, including abusiness operating out of a home that doesnot have an entrance open to the public.

UPS Return ServicesUPS ReturnsSM

Authorized Return Service (ARS) – ARS is a contractual service that allows theshipper to order preprinted labels to sendto their customer. The shipper signs anagreement based upon the average weightand zone of their package characteristics.Upon execution of the agreement, theshipper calls 1-800-PICK-UPS to orderreturn labels that are preprinted with thereturn address designated in the contract.Upon receipt of the preprinted returnlabels, the shipper encloses the returnlabel with the outbound shipment ormails the label to the recipient separately.The recipient affixes the label to the UPS-compatible package and takes thepackage to an approved return location,gives it to a UPS service provider or calls1-800-PICK-UPS to request a pickup for an additional fee. Packages can bereturned from any address in the 50 stateswith ARS, where this service is available,via UPS Next Day Air, UPS 2nd Day Air,UPS 3 Day Select and UPS Ground. Upondelivery of the package, the original shipperis billed the rate based upon the contract.There is no additional accessorial charge.

Print Return Label – Packages can bereturned from any address in the 50 stateswith Print Return Label service, where


this service is available, via UPS Next DayAir, UPS 2nd Day Air, UPS 3 Day Selectand UPS Ground.

Print Return Label service is not availablevia UPS Next Day Air Early A.M., UPSNext Day Air Saver or UPS 2nd Day Air A.M.

The value limit for each Print ReturnLabel package is $1,000 (U.S.).

When requested via UPS WorldShip®, UPSInternet Shipping or UPS CampusShipTM,a return label will be generated for thepackage. Upon delivery, a packagereturned using a Print Return Label willbe charged the rate calculated from thepickup location to the destination via theservice selected. An additional charge foreach Print Return Label package will beassessed when Print Return Label serviceis requested. The applicable charges willbe those set forth in the UPS Rates ineffect at the time the charge is applied.

Electronic Return Label – Packages can be returned from any address in the 50 states with an Electronic ReturnLabel, where this service is available, via UPS Next Day Air, UPS 2nd Day Air,UPS 3 Day Select and UPS Ground.

Electronic Return Label service is notavailable via UPS Next Day Air EarlyA.M., UPS Next Day Air Saver or UPS2nd Day Air A.M.

The value limit for each Electronic ReturnLabel package is $1,000 (U.S.).

When requested via WorldShip, UPSInternet Shipping or UPS CampusShip, a return label will be generated for thepackage. Upon delivery, a package returnedusing an Electronic Return Label will be charged the rate calculated from thepickup location to the destination via theservice selected. An additional charge foreach Electronic Return Label package willbe assessed when Electronic Return Labelservice is requested. The applicable chargeswill be those set forth in the UPS Rates in effect at the time the charge is applied.

Print and Mail Return Label – Packagescan be returned from any address in the50 states with Print and Mail ReturnLabel service, where this service is avail-able, via UPS Next Day Air, UPS 2nd DayAir, UPS 3 Day Select and UPS Ground.

Print and Mail Return Label service is not available via UPS Next Day AirEarly A.M., UPS Next Day Air Saver or UPS 2nd Day Air A.M.

The value limit for each Print and MailReturn Label package is $1,000 (U.S.).

When requested via WorldShip or Returnson the Web, a return label will be generatedfor the package. Upon delivery, a packagereturned using a Print and Mail ReturnLabel will be charged the rate calculatedfrom the pickup location to the destinationvia the service selected. An additionalcharge for each Print and Mail ReturnLabel package will be assessed when Printand Mail Return Label service is requested.The applicable charges will be those setforth in the UPS Rates in effect at the timethe charge is applied.

UPS ReturnsSM Plus1 UPS Pickup Attempt – Packages can beretrieved from any address in the 50 stateswith 1 UPS Pickup Attempt service, wherethis service is available, via UPS Next DayAir, UPS 2nd Day Air, UPS 3 Day Select,and UPS Ground.

1 UPS Pickup Attempt service is not avail-able via UPS Next Day Air Early A.M.,UPS Next Day Air Saver or UPS 2nd DayAir A.M.

The value limit for each 1 UPS PickupAttempt service package is $1,000 (U.S.).

When requested via WorldShip, UPSInternet Shipping, UPS CampusShip, a UPS OnLine Compatible vendorshipping system or Returns on the Web,UPS will pick up a package and return itto the designated address. Upon delivery,a package returned using 1 UPS PickupAttempt service will be charged the ratecalculated from the pickup location to the destination via the service selected. An additional charge for each 1 UPSPickup Attempt service package will beassessed when 1 UPS Pickup Attemptservice is requested. The applicable chargeswill be those set forth in the UPS Rates in effect at the time the charge is applied.

3 UPS Pickup Attempts – Packagesdelivered in the 50 states can be retrievedusing 3 UPS Pickup Attempts service,where this service is available, via UPSNext Day Air, UPS 2nd Day Air, UPS 3Day Select and UPS Ground.

3 UPS Pickup Attempts service is not avail-able via UPS Next Day Air Early A.M.,UPS Next Day Air Saver or UPS 2nd DayAir A.M.

The value limit for each 3 UPS PickupAttempts service package is $50,000(U.S.).

When requested via WorldShip, UPSInternet Shipping, UPS CampusShip, a UPS OnLine Compatible vendor ship-ping system or Returns on the Web, UPSwill pick up a package and return it to theshipper. Upon delivery, a package returnedusing 3 UPS Pickup Attempts service willbe charged the rate calculated from thepickup location to the destination via theservice selected. An additional charge foreach 3 UPS Pickup Attempts service pack-age will be assessed when 3 UPS PickupAttempts service is requested. The appli-cable charges will be those set forth in theUPS Rates in effect at the time the chargeis applied.

Call Tag – Packages delivered can beretrieved with a Call Tag via UPS Groundservice (does not apply to HazardousMaterials packages requiring shippingpapers).

Call Tag service is not provided via UPS Air Services or UPS 3 Day Select.

The value limit for each Call Tag packageis $50,000 (U.S.).

When requested by the shipper, UPS willpick up a package and return it to theshipper. A Call Tag service package willbe charged the rate calculated from thepickup location to the destination plus anadditional charge for each Call Tag servicepackage will be assessed when Call Tagservice is requested. The applicable chargeswill be those set forth in the UPS Rates in effect at the time the charge is applied.

The UPS Service Guarantee does not applyto shipments made using a Call Tag.

UPS ReturnsSM on the WebUPS Returns on the Web service is acontractual service initiated by a merchant’send-users. The end-user starts the processvia the merchant’s Web site. After theend-user completes a return form, theprogram generates a return authorizationcode and package-tracking number,which are coded onto a return label thatis transferred to the end-user via theirWeb browser. End-users can then printand affix the label to the package theywish to return. The UPS Returns on theWeb solution can also be used by phonerepresentatives at the merchant site. Upon delivery, the shipper is billedaccording to the terms in the contract.The value limit per package for the Web-browser Return Label, Returns on theWeb Print Return Label, Print and MailReturn Label and 1 UPS Pickup Attemptservices is $1,000 (U.S.).

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Terms and ConditionsThe value limit per package for Returnson the Web 3 UPS Pickup Attempts is $50,000 (U.S.).

C.O.D. PackagesC.O.D. means, for all purposes, CollectOn Delivery. UPS accepts C.O.D. pack-ages for delivery throughout the UnitedStates and Puerto Rico.

Preparation and Listing of C.O.D.Packages: C.O.D.s are accepted foramounts up to $50,000 (U.S.) per pack-age. Shippers not using a UPS automatedshipping system must prepare and attachto each C.O.D. package a UPS C.O.D. tag showing the amount to be collectedand must enter such amount on the UPSsource document in the space providedfor that purpose. Each package in a UPSHundredweight C.O.D. shipment mustcarry a C.O.D. tag for the goodscontained in that package.

Shippers using a UPS automated shippingsystem will generate, and apply to eachC.O.D. package, a system-generatedaddress label with a C.O.D. barcode and the amount to be collected for eachindividual package.

Responsibility for C.O.D.s: Upon deliveryof each C.O.D. package, UPS will attemptto collect the amount shown on theC.O.D. tag or the system-generated labelattached to the package and transmit to the shipper the amount so collected(subject to the provisions of UPS TariffItem 485), or, if collection cannot bemade, will return the package to theshipper. The shipper must notify UPSwithin forty-five (45) days from the dateof shipment of a C.O.D. shipment if theshipper has not received payment of theC.O.D. amount, or any claim relatingthereto shall be deemed waived.

If collection cannot be made within three(3) delivery attempts or the consigneerefuses delivery, UPS will return the pack-age to the shipper.

Consignee’s Checks in Payment ofC.O.D.s: Unless instructions to collect a cashier’s check or money order only areshown on the C.O.D. tag (in conformitywith the instructions on the tag) orsystem-generated label, UPS will accept a check or other negotiable instrumentissued by or on behalf of the consignee.When instructions to collect a cashier’scheck or money order only are clearlyindicated on the C.O.D. tag or system-generated label, UPS reserves the right toaccept a cashier’s check, a money order,

an official bank check or other similarinstrument issued by or on behalf of theconsignee. All checks or other negotiableinstruments (including cashier’s checks,official bank checks, money orders andother similar instruments) tendered inpayment of C.O.D.s will be accepted by UPS based solely upon the shipperassuming all risk relating thereto including,but not limited to, risk of non-payment,insufficient funds and forgery, and UPSshall not be liable upon any such instru-ment. All checks or other negotiableinstruments (including cashier’s checks,official bank checks, money orders andother similar instruments) will be trans-mitted to the shipper together with UPS’sown check if consignee check(s) collectedare for less than the C.O.D. amount.Remittances (checks, money orders, etc.)received that are less than the C.O.D.dollar amount indicated by the shipperwill be reimbursed for the full amountunless the variance of the amountremitted is less than $1 (U.S.).

Payment for any C.O.D. package of$10,000 (U.S.) or more must be receivedin a single check or other negotiableinstrument such as a cashier’s check,money order, official bank check or othersimilar instrument.

In the event that UPS accepts a personalor company check when a shipper hasproperly instructed UPS to collect acashier’s check or money order only, UPS reserves the right, in its sole discretion,to deposit into a UPS account the personalor company check collected and to providethe shipper with a check issued by UPS.

In the event that a shipper timely notifiesUPS that it has not received payment ofthe C.O.D. amount, if UPS’s records showthat it collected a C.O.D. payment andthe remittance has not been cashed, UPSmay, in its sole discretion, provide theshipper with a digital image of the checkor money order along with a C.O.D.Remittance Verification in order to assistthe shipper in locating the missing C.O.D.payment. If the shipper is still unable tolocate the C.O.D. payment, UPS may, in its sole discretion, provide the shipperwith an indemnified C.O.D. check ormoney order, which is a digital image ofthe original payment collected by UPS atthe time of delivery and can be depositedin a bank, provided that the original checkor money order has not previously beendeposited or negotiated. If the indemnifiedcheck or money order turns out to beinvalid for any reason, including, but not

limited to, insufficient funds or forgery,UPS shall not be liable upon the instrument.

C.O.D. packages with an amount to be collected in excess of $500 (U.S.) willnot be accepted for transportation via a UPS Drop Box.

Entry of a C.O.D. amount is not a declara-tion of value for purposes of purchasingdeclared value protection against loss ordamage. Payment of the C.O.D. chargedoes not constitute payment of the declaredvalue charge.

Currency in Payment of C.O.D.s: UPSwill not accept currency in any amountfor payment of C.O.D. shipments.

Charges for C.O.D. Collections: An addi-tional charge, set forth in the UPS Ratesapplicable to the shipment in effect at thetime of shipping, will be assessed for eachC.O.D. received for collection.

As with all packages, UPS will not be liablefor any special, incidental or consequentialdamages for C.O.D. packages.

Weekly Service ChargeWhen daily pickup service is requested, a weekly service charge, set forth in theUPS Rates applicable to the shipment in effect at the time of shipping, will beapplied. UPS will call upon each UPSdaily pickup service shipping accountonce each business day to pick up pack-ages for delivery to all points servedwithout a special pickup request. UPSmay not call upon a UPS daily pickupservice shipping account on any day inwhich the account indicates that there are no packages available for pickup.

The weekly service charge is based on a daily pickup account’s weekly billingtotal, as reflected in the UPS billing system.The weekly billing total may not neces-sarily reflect all packages tendered duringa calendar week.

The charges are as follows:

– $ 0 to $14.99. . . . . . . . . . . . . . . . . . . . . . . $16

– $15 to $59.99. . . . . . . . . . . . . . . . . . . . . . . $11

– $60 or more in weekly billed revenue. . . . . . . . . . . . . . . . $7

Quantum View NotifySM Ship NotificationUpon request, UPS will provide notifi-cation, as directed by the shipper, of ashipment requested by the shipper. Anadditional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessed foreach successfully faxed ship notification.


Saturday PickupUPS offers optional Saturday pickup ofUPS Next Day Air Early A.M., UPS NextDay Air, UPS Next Day Air Saver, UPS2nd Day Air A.M., and UPS 2nd Day Airshipments for delivery in the United Statesand Puerto Rico where such services areavailable. The shipper should contact UPSfor information regarding UPS’s Saturdaypickup area. UPS Air Services shipmentspicked up on Saturday receive the samedelivery commitment as UPS Air Servicesshipments picked up on Friday. Saturdaypickup service is provided by thefollowing methods:

(a) A shipper may request Saturday pickupby contacting a UPS Customer Serviceoffice on each Saturday, excludingholidays, that the service is needed.

(b) At the shipper’s option, UPS will call at the shipper’s premises everySaturday, excluding holidays, to pickup qualifying shipments. A servicecharge will be assessed if UPS calls at the shipper’s premises on Saturdayand there are no packages to bepicked up on that day.

An additional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedfor each UPS Air Services package or UPSHundredweight Air Services shipmenttendered to UPS on Saturday.

Saturday DeliveryUPS offers optional Saturday delivery of UPS Next Day Air Early A.M. and UPS Next Day Air Express Envelopes and packages and UPS HundredweightNext Day Air shipments, where suchservices are available. Saturday delivery is not available for UPS Next Day Air Saver Express Envelopes or packages. The shipper should contact UPS for infor-mation regarding UPS’s Saturday deliveryarea. A Saturday Delivery routing label,provided by UPS, must be attached toeach package.

The shipper may request optional Saturdaydelivery of UPS Worldwide Express Plusshipments (subject to value limits) andUPS Worldwide Express shipments tospecific locations in Canada, Germanyand the United Kingdom by indicating theselection of this option on the UPS sourcedocument or in a UPS automated shippingsystem and by attaching a SaturdayDelivery routing label provided by UPS to each package.

Optional Saturday delivery of UPSWorldwide Express Plus and UPSWorldwide Express shipments fromspecific locations in designated countriesto specific locations in the United Statesmay be requested by indicating the selec-tion of this option on the UPS sourcedocument for each shipment.

An additional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedfor each UPS Next Day Air Early A.M.and UPS Next Day Air package and foreach UPS Worldwide Express Plus andUPS Worldwide Express shipment receivedfor Saturday delivery. This charge is billedto the payer of the transportation charges.

Hold for Pickup ServiceThe shipper may request UPS to hold a domestic package at a designated UPS facility for pickup by the consignee.For each such package, the shipper willcomplete an address label showing thewords “Hold for Pickup,” the consignee’sname, telephone number, the name of a contact person and the full address ofthe designated UPS facility. In addition,the shipper will apply a UPS Hold forPickup label below the address label on the package.

UPS will hold the package at the desig-nated facility and will attempt to contactthe consignee at the telephone numbershown on the label. Packages will usuallybe made available by 8:30 a.m. on thescheduled day of delivery. Packages notpicked up within five (5) business daysfrom the date of arrival will be returnedto the shipper.

UPS Next Day Air Early A.M. Verbal Confirmation of DeliveryThe shipper may request optional VerbalConfirmation of Delivery when shippingvia UPS Next Day Air Early A.M. VerbalConfirmation of Delivery is not availablein Hawaii. When this service is selected,UPS will call the shipper to confirm deliveryon the day of delivery. An additionalcharge, set forth in the UPS Rates appli-cable to the shipment in effect at the timeof shipping, will be assessed for eachVerbal Confirmation of Delivery requestand will be billed to the payer of thetransportation charges.

Invalid UPS Next Day Air Early A.M.Shipment ChargeUPS reserves the right to assess a charge,set forth in the UPS Rates applicable

to the shipment in effect at the time ofshipping, for each UPS Next Day AirEarly A.M. package shipped to a desti-nation outside the UPS Next Day AirEarly A.M. service area.

UPS Next Day Air and UPS 2nd Day Air ChargesFor Next Day Air services, there is noweight limit for Express Envelopes contain-ing correspondence, urgent documentsand electronic media. When a Next DayAir service is selected, Express Envelopescontaining items other than those listedabove are subject to the correspondingrates for the applicable weight. The shipperagrees to comply with the requirements of the Private Express Statutes when usingUPS 2nd Day Air A.M. and UPS 2nd DayAir services. For UPS 2nd Day Air services,Express Envelopes weighing one (1) poundor more are subject to the correspondingrates for the applicable weight.

Delivery Confirmation ServicesDelivery Confirmation – At the time a shipper tenders a domestic package toUPS, the shipper may request DeliveryConfirmation Service by indicatingDelivery Confirmation on the UPSShipping Record book or in a UPSautomated shipping system. EachDelivery Confirmation response willinclude the date of delivery and either thename of the recipient or the disposition of the package; or, in the event of a return,the response will indicate the reason forthe return and the date processed. Anadditional charge, set forth in the UPSRates applicable to the shipment in effectat the time of shipping, will be assessedfor each such response. All responses will be consolidated and provided to theshipper in printed or electronic format.

Delivery Confirmation SignatureRequired (domestic and international) – A shipper may request UPS to obtain therecipient’s signature and to include it on the Delivery Confirmation response. In such case, an additional charge, setforth in the UPS Rates applicable to theshipment in effect at the time of shipping,will be assessed.

Delivery Confirmation Adult SignatureRequired (domestic and international) – A shipper may request UPS to obtain the signature of an adult 21 years of ageor older and to include it in the DeliveryConfirmation response. An additionalcharge, set forth in the UPS Rates appli-cable to the shipment in effect at the time

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Terms and Conditionsof shipping, will be assessed. UPS, in itssole discretion, will determine if deliverycan be completed when such a request ismade, and may request photo identifica-tion indicating the recipient’s age, beforecompleting delivery. The shipper must usea UPS automated shipping system toinitiate a request for this service.

A shipper may elect to direct the responseto an address other than the return addressspecified on the shipping label. In such case,the response will be mailed individually,and an additional charge, set forth in the UPS Rates applicable to the shipmentin effect at the time of shipping, will beassessed.

Note: Only valid UPS accounts will receiveresponses via mail.

Proof Of Delivery (P.O.D.)Upon request, UPS will provide proof ofdelivery of a shipment via facsimile (fax)transmission or mail. The request mustinclude a fax number, including area code,for an operating fax machine or an addressdeliverable by the United States PostalService. UPS reserves the right to assessthe shipper an additional charge, set forthin the UPS Rates applicable to the shipmentin effect at the time of shipping, for eachsuccessfully transmitted or mailed P.O.D.

Additional Handling ChargeAn Additional Handling charge, set forthin the UPS Rates applicable to the ship-ment in effect at the time of shipping, maybe assessed for the transportation of thefollowing:

– Any article that is encased in an outsideshipping container made of metal or wood.

– Any item, such as a barrel, drum, pail or tire, that is not fully encased in a corrugated cardboard shippingcontainer.

– Any package with the longest sideexceeding 60 inches or its second-longest side exceeding 30 inches.

– Any package qualifying as a Large Air Package.

– An Additional Handling charge will not be assessed to packages qualifyingfor a Large Package Surcharge.

UPS also reserves the right to assess theAdditional Handling charge for any pack-age that, in UPS’s sole discretion, requiresspecial handling.

Large Air PackageA package shipped using UPS Air Servicesor UPS 3 Day Select is considered a “LargeAir Package” when its length, combinedwith twice the width plus twice the height,exceeds 130 inches, and is equal to or lessthan 165 inches.

For each Large Air Package, the rate isbased on the greater of the dimensionalweight or the actual weight. Large AirPackages are subject to a minimum bill-able rate of $90 (U.S.). The minimumbillable rate will not apply to UPSHundredweight Service shipments.

Large PackageA UPS Ground package is considered to be a “Large Package” when the size ofthe package exceeds 130 inches in lengthand girth combined.

A Large Package Surcharge (LPS) of $40(U.S.) will be applied to each UPS Groundpackage, including Hundredweight, sentbetween locations in the United Statesthat meets the following criteria:

– The size of the package exceeds 130inches in length and girth combined,and/or

– The package is identified as OS3

LPS will not apply to:

– UPS Standard To Canada packages

– Authorized Return Services UPSGround packages

Each Large Package in a UPS Groundmulti-piece shipment may receive an LPS.

Address Correction ChargeIf UPS is unable to deliver any package asaddressed by the shipper, or if the packagehas an incorrect or incomplete address(examples include, but are not limited to,P.O. boxes, missing suite, apartment, orunit numbers, old addresses and missing/incorrect ZIP Codes), UPS will determineand make reasonable efforts to secure thecorrect or complete address. An addressvalidated by UPS may be incorrect orincomplete for purposes of completingdelivery, and may be corrected by UPS. If the correct or complete address issecured, UPS will attempt delivery, and theshipper will be provided with the corrector complete address in order to update itsinternal records. An additional charge, setforth in the UPS Rates applicable to theshipment in effect at the time of shipping,will be assessed for an address correction.

Manual ProcessingUPS reserves the right to assess a manualprocessing charge of $.50 (U.S.) perpackage or $35 (U.S.) per week (which-ever is greater) on shippers who shippackages via a UPS shipping system thatapplies outdated UPS Rates until suchtime as the shipper upgrades the UPS ship-ping system to reflect current UPS Rates.

Fuel SurchargeUPS reserves the right to institute a fuelsurcharge on some or all shipments with-out prior notice. This surcharge mayapply to any domestic or internationaltransportation or other charges, including,but not limited to, any accessorial chargeor surcharge. This surcharge will be appliedto such services and for such periods asUPS, in its sole discretion, may determinenecessary. The current fuel surcharge isdescribed at UPS.com.

Tracking/Tracing or Refund Request ChargeUPS reserves the right to assess the shippera $3 (U.S.) charge per request for package-tracking, package-tracing or shipping-charge refund, subject to the followingconditions:

– This charge will not be assessed for the first 50 package-tracking requestsper calendar week, or for a quantity of package-tracking requests equal to or less than 20 percent of the shipper’spackage volume for that week, which-ever is greater.

– This charge will not be assessed for aquantity of package-tracing requestsequal to or less than two percent of theshipper’s package volume for that week.

– This charge may be assessed forshipping-charge refund requests whenthe shipment in question was actuallydelivered in accordance with the UPSService Guarantee.

Limitations of LiabilityEach UPS domestic package or interna-tional shipment is automatically protectedby UPS against loss or damage up to avalue of $100 (U.S.). Unless a greatervalue is recorded in the declared valuefield of the UPS source document or theUPS shipping system used, the shipperagrees that the released value of eachdomestic package or international ship-ment is no greater than $100 (U.S.),which is a reasonable value under the


circumstances surrounding the trans-portation, and that UPS shall not be liable for more than $100 (U.S.) for each domestic package or internationalshipment.

UPS’s maximum liability per domesticpackage or international shipment, shallnot exceed the lesser of: (1) $100 (U.S.),(2) the lesser of the purchase price paid by the consignee (where the propertyinvolved has been sold to the consignee),the actual cost, or the replacement cost of the property at the time and place ofloss or damage, or (3) the cost of repair of damaged property. If additionalprotection is desired, the shipper maydeclare a value in excess of $100 (U.S.) by showing a value in excess of $100(U.S.) in the declared value field of theUPS source document or the UPS shippingsystem used. An additional charge as setforth in the UPS Rates in effect at the timeof shipping will be assessed. UPS does notoffer shippers’ cargo insurance. Shippersdesiring cargo insurance or all risk insur-ance should purchase such insurance fromthird parties. Shippers cannot declare a value for UPS Prepaid Letters.

UPS will not be liable for or responsiblefor loss or damage to: articles of unusualvalue (as defined in Item 460 of the UPS Tariff); Prepaid Letters; perishablecommodities or commodities requiringprotection from heat or cold to the extentthe loss or damage results from exposureto heat or cold or the perishable nature of the item; loss or damage due to warrisks, insects, moths, vermin, inherent vice(including, but not limited to, improper,inadequate or unsafe packaging orwrapping that fails to meet UPS’spublished standards related thereto setforth in the UPS Tariff or elsewhere),deterioration, dampness of atmosphere,extreme of temperature, ordinary wearand tear or that which occurred or aroseprior to or after the course of transporta-tion by UPS; and special, incidental orconsequential damages. Additionally, UPSwill not be liable for any damages relatedto providing, or the failure to provide,C.O.D. service, including, but not limitedto: failure to collect the C.O.D. amount;failure to collect the specified form ofpayment; collection of an instrument inthe wrong amount; failure or delay indelivering the collected instrument to theshipper; or collection of forged, insufficientfunds or otherwise invalid instruments.

Where a value has been declared and theapplicable charges paid, UPS’s maximumliability shall not exceed the lesser of: (1) the declared value on the UPS sourcedocument or UPS shipping system used,(2) the lesser of the purchase price paid by the consignee (where the propertyinvolved has been sold to the consignee),the actual cost, or the replacement cost of the property lost or damaged, at thetime and place of loss or damage, (3) thecost of repair of damaged property, (4) $50,000 (U.S.) per package, exceptfor: (i) packages shipped via a UPS DropBox, in which case UPS’s maximumliability shall be $500 (U.S.) per package,(ii) packages shipped as a result of arequest for service made through theInternet by a shipper who has a UPSInternet Shipping account only, in whichcase UPS’s maximum liability is $5,000(U.S.) per package, (iii) packages returnedvia Print Return Label, Print and MailReturn Label, Electronic Return Label or 1 UPS Pickup Attempt Return Service,in which case UPS’s maximum liability is$1,000 (U.S.) per package, and (iv) pack-ages for which Shipper Release is selected,in which case UPS’s maximum liability is $999 (U.S.) per package, or (5) $500(U.S.) for packages containing jewelry(not including costume jewelry) shippedvia UPS international service.

Claims for loss of, or damage to, theshipper’s property must be filed with UPS.For domestic shipments, claims not madewithin nine (9) months after delivery ofthe package or, in the case of non-delivery,within nine (9) months after a reasonabletime for delivery has elapsed, shall bedeemed waived. For international ship-ments, claims not made within sixty (60)days after delivery of the package, or inthe case of non-delivery, within sixty (60)days after a reasonable time for deliveryhas elapsed, shall be deemed waived.

The rules relating to liability establishedby the Convention for the Unification ofCertain Rules Relating to InternationalCarriage by Air signed at Warsaw, Poland,on October 12, 1929, and any amendmentsthereto shall apply to the internationalcarriage of any shipment insofar as thesame is governed thereby. There are nostopping places which are agreed upon at the time of tender of the shipment, andUPS reserves the right to route the ship-ment in any way UPS deems appropriate.

In no event shall UPS be liable for anyspecial, incidental or consequentialdamages.

UPS will not be liable or responsible for the loss of or damage to any package,the contents of which UPS is not author-ized to accept, which UPS states that itwill not accept, or which UPS has a rightto refuse.

Acceptance for carriage of any package or shipment bearing a declared value inexcess of the allowed maximums specifiedin the applicable UPS Tariff or serviceguide, or of any package or shipment thatUPS does not accept for transportation or which shippers are prohibited fromshipping, does not constitute a waiver ofany provisions of the UPS Tariff or serviceguide limiting UPS’s liability or responsi-bility for any such package or shipment.

UPS shall not be liable for any damagesarising from UPS’s inability, failure orrefusal to comply with a request to stop,return or re-route shipment of a packageafter tender to UPS.

UPS TariffAll shipments are subject to the terms andconditions contained in the UPS Tariff,which is available at UPS locations andcan be found at UPS.com. UPS may engagesubcontractors to perform transportationand incidental services and contracts onits own behalf and on behalf of its servants,agents and subcontractors, each of whomshall have the benefit of the Terms andConditions set forth in this service guideand in the UPS Tariff. No such party hasauthority to waive or vary any of theseTerms and Conditions.

The UPS Tariff; the effective UPS serviceguide and the description of UPS servicesat UPS.com, which are incorporated inthe UPS Tariff; and the UPS source docu-ment for each shipment, together comprisethe complete and exclusive agreement ofthe parties, except as modified by any exist-ing or future written agreement betweenthe parties, and may not be contradictedor modified by any oral agreement.

134

IndexAAccess to UPS 112-113

Additional Charges (Domestic) 26-27, 107

Additional Charges (International) 108

Additional Handling Charge 107, 132

Additional ServicesDomestic 10-13International 15-19

Address Correction 107, 108, 132

Air Shipping Documents 93

Aircraft Charter Service 28, 65

Authorized Return Service 12, 128

Authorized Shipping Outlets 113, 124-125

Automated Processing 90-92

Automatic Daily Pickup 112

BBilling Center 117

Billing Options 116-117, 127-128

Billing Options Charges 15

Brokerage Services 15, 17-19

Business Solutions Web Site address UPS.com/businesssolutions

CCall Tag 12, 129

CampusShip 5, 92

Canada

10 Kg/25 Kg Box 7, 66, 69

Worldwide Expedited(Import Freight Collect) 14, 16, 75, 80, 86-89

Worldwide Expedited(to Canada) 14, 16, 60, 64, 70-73

Worldwide Express(Import Freight Collect) 14, 16, 74, 80, 81-85

Worldwide Express (to Canada) 14, 16, 60, 64, 66-69

Worldwide Express NA1(Import Freight Collect) 14, 16, 74, 80, 81-85

Worldwide Express Plus (to Canada) 14, 16, 60, 64, 66-69

Worldwide Service to Canada 14, 16, 60-63, 64, 66-73

Worldwide Service Zone Chart(Express, Express Plus and Expedited) 60-63

Worldwide Service Zone Chart(Import Freight Collect) 76-79


C (continued)Certificate of Origin 15, 95, 101, 103-104

Charter Aircraft Service Option 28, 29, 65

C.O.D. (Collect On Delivery) 10-11, 109, 130

C.O.D. Automatic 10

C.O.D. Enhancement Products 10

C.O.D. Secure 11

Consulting Services 119

Credit Extension Plan 118

Currency Conversion Rate Fee 15, 128

Customer Centers 113

Customs Brokerage Services 17-19

DDaily Pickup 112

Debit EFT: Electronic Funds Transfer Plan 118

Declared Value 11, 15, 130, 132-133

Delivery Area Surcharge 26

Delivery Confirmation 114-115, 131-132

Destination Outside Service Area 107

Determining Hundredweight Charges 52

Determining the Rate for Domesticand International Shipments 23

Determining the Zone for Domestic Shipments 24-25

Determining the Zone for Export Shipments 54

Determining the Zone forImport Freight Collect Shipments 74-75

D (continued)Determining the Zone for Shipments to Canada 60

Determining Weight and Size 20-22

Dimensional Weight for Domestic Shipments 20

Dimensional Weight for International Shipments 21

Disbursement Fee 108, 128

Documentation

Domestic 93

International 94-106

Domestic Additional Services 10-13

Domestic Documentation 93

Domestic Information Service Number1-800-PICK-UPS (1-800-742-5877)

Domestic Rates and Services

Early A.M. 10, 13, 30-31

Ground 10, 13, 40-47

Commercial 10, 13, 40-43

Residential 10, 13, 44-47

Ground (Intra-Oahu) 10, 13, 48-51



Hundredweight 10, 13, 52-53

Next Day Air 10, 13, 32-33

Next Day Air Saver 10, 13, 34-35

2nd Day Air 10, 13, 38-39

2nd Day Air A.M. 10, 13, 36-37

SonicAir 10, 13, 28-29

Domestic Service Options 10, 13

Door-to-Door Service 28, 29, 65

Drop Boxes 112

136

IndexEEarly A.M. 10, 13, 30-31

Electronic Commerce (e-Commerce)Web Site Address ec.ups.com

Essential Information 114-133

Express Box 6

Express Envelope 6

Express Letter Rate 66, 67, 81, 82

Express NA1 Letter Rate 81, 82

Express Pak 6

Express Plus Letter Rate 66, 67

Express Tube 7

Extended Area Surcharge 54-63, 66-73, 74-79, 81-89, 108

FFirearms 109, 123

Fuel Surcharge 132

GGeneral Information Service Number

1-800-PICK-UPS (1-800-742-5877)

Global Advisor 120

Ground Service 10, 13, 40-47



Ground (Intra-Oahu) 10, 13, 48-51



HHand-Carry Service 28, 65

Hazardous Materials 107, 109, 113, 122-123

Hearing Impaired Service Number 1-800-833-0056

Heavy Package Sticker 8-9

Heavyweight Package 8-9

Hold for Pickup Service 11, 28, 29, 65, 131

Hundredweight Service 10, 13, 52-53, 111

Determining Charges 52

Qualifications 52

Service Restrictions 111

Shipment Minimum Charges 52


IInfoNotice 114

International Additional Services 15-19

International Customer Service Center 1-800-782-7892

International Dangerous Goods 108, 109, 113, 122-123

International Documentation 94-106

International Export Rates and Services

Expedited 14, 16, 64, 70-73

Expedited (to Canada) 14, 16, 64, 70-73

Express 14, 16, 64, 66-69

Express (to Canada) 14, 16, 64, 66-69

Express Plus 14, 16, 64, 66-69

Express Plus (to Canada) 14, 16, 64, 66-69

SonicAir 14, 16, 65

Worldwide Expedited 14, 16, 64, 70-73

Worldwide Expedited (to Canada) 14, 16, 64, 70-73

Worldwide Express 14, 16, 64, 66-69

Worldwide Express (to Canada) 14, 16, 64, 66-69

Worldwide Express Plus 14, 16, 64, 66-69

Worldwide Express Plus (to Canada) 14, 16, 64, 66-69

International Export Service Options 14, 16

International Import Freight CollectRates and Services

Expedited 14, 16, 80, 86-89

Express 14, 16, 80, 81-85

I (continued)Express NA1 14, 16, 80, 81-85

Express Plus 14, 16, 80



Worldwide Express NA1 14, 16, 80, 81-85

International Import Freight CollectService Options 14, 16

International Shipment Documentation 94-106

Internet Shipping 5, 90-91

Invoice 94, 95, 97

JJewelry 109, 122

LLarge Air Package 20, 132

Large Package 22, 27, 132

Large Package Surcharge 22, 132

Logistics 119

138

IndexMMinimum Shipment Charges 64, 80

Missing/Invalid Account Number or Refusal FeeDomestic 107International 108

Monthly Prepayment Plan 118

NNAFTA Certificate of Origin 95, 103-104

Next Day Air 10, 13, 32-33

Next Day Air Early A.M. 10, 13, 30-31

Next Day Air Early A.M. Letter Rate 30, 31

Next Day Air Letter Rate 32, 33

Next Day Air Packaging 6-7

Next Day Air Saver 10, 13, 34-35

Next Day Air Saver Letter Rate 34, 35

Non-Resident Importer 15

OOn-Call Pickup 26, 112

OnLine Compatible Vendor Shipping System 5, 122

Other Charges

Domestic 107

International 108

Other Regulated Materials (ORM) 109

Over Maximum Limits Charge 107, 108

Oversize Explanations 22

PPackaging 2-9

Payment Options 118

Pickup Charge 107, 125

Prepare Your Shipment 2-9

Heavyweight Packaging 8-9

Packages Weighing More Than 70 Pounds 8-9

Packaging Guidelines 2-5

Special Packaging Needs 8-9

UPS Professional Services Package Lab 9

UPS-Provided Packaging 6-7

Prepayment Plans 118

Process Your Shipment 10-113

Proof Of Delivery (P.O.D.) 114-115, 132

QQuantum View Data 115

Quantum View Manage 115

Quantum View Notify 115


RRates

Domestic 23, 26-53

Import Freight Collect 80, 81-89

International Export 64, 66-73

Residential Delivery (defined) 26, 128

Restricted and Prohibited Articles 110-111

Return Services 11-13, 111, 128-130

Routing Form 95, 105-106

SSaturday Delivery 11, 15, 131

2nd Day Air 10, 13, 38-39

2nd Day Air A.M. 10, 13, 36-37

2nd Day Air A.M. Letter Rate 36, 37

2nd Day Air Letter Rate 38, 39

2nd Day Air Packaging 6-7

Service Explanations (Terms and Conditions) 122-133

Service Guarantee 126-127

Service OptionsDomestic 10, 13International 14, 16

Service Restrictions 109-111, 122-124

S (continued)Service to Alaska, Hawaiiand Puerto Rico 24-25, 30-33, 38-47, 52-53

Shipment Pricing 64, 80

Shipper’s Export Declaration(S.E.D.) 15, 95, 99

Shipper Release 127

Shipping InformationDomestic 26-27Export 66, 70Import 81, 86

Signature Tracking 114

Smart Labels 5, 92

SonicAir

Additional Services 28-29, 65

Rates and Services (Domestic) 10, 13, 28-29

Rates and Services (International) 14, 16, 65

Service Number 1-800-451-4550

Web Site Address sonicair.ups.com

Special Packaging Needs 8-9

Supply Chain Solutions 17, 119

140

IndexTTelecommunications Devicefor the Deaf Service Number 1-800-833-0056

10 Kg/25 Kg Box 7, 66, 69

Terms and Conditions(Service Explanations) 122-133

The UPS Store 112, 121

Third-Party Retail Locations(such as Authorized Shipping Outlets) 113

Tracking 114-115, 132

Tracking InformationService Number 1-800-PICK-UPS

TradeAbility 120

Trade Direct 119-120

Trade Management Services 120

Transportation and Freight Services 119

UUPS CampusShip 5, 92

UPS Capital 120-121

UPS Exchange Collect 16

UPS Global Advisor 120

UPS Internet Shipping 5, 90-92

U(continued)UPS Mail Innovations 121

UPS On-Call Pickup 26, 112

UPS Professional Services Package Lab 9

UPS-Provided Packaging 6-7

UPS Return Services 11-13, 111, 128-130

UPS Signature Tracking 114

UPS SonicAir 10, 13, 14, 16, 28-29, 65

UPS Supply Chain Solutions 17, 119

UPS Supply Chain Solutions(Customs Brokerage Services) 17-19, 125

UPS Tariff 133

UPS TradeAbility 120

UPS Trade Direct 119-120

UPS Web Site Address UPS.com

UPS World Ease 16

UPS WorldShip 5, 91

UPS Worldwide Services Waybill 94

VVerbal Confirmation of Delivery 114, 131


WWaybill 94

Web Site Address UPS.com

Weekly Payment Plan 118

Weekly Prepayment Plan 118

Weekly Service Charge 130

Weight and Size Information 20-22, 109, 110

WorldShip 5, 91


Worldwide Expedited(Import Freight Collect) 14, 16, 80, 86-89

Worldwide Expedited (to Canada) 14, 16, 64, 70-73


Worldwide Express(Import Freight Collect) 14, 16, 80, 81-85

Worldwide Express (to Canada) 14, 16, 64, 66-69

Worldwide Express NA1 14, 16, 80, 81-85

Worldwide Express Plus 14, 16, 64, 66-69

Worldwide Express Plus (to Canada) 14, 16, 64, 66-69

Worldwide Service (to Canada) 14, 16, 60-73

Worldwide Service Zone Chart (Export) 54-59

W(continued)Worldwide Service Zone Chart(Import Freight Collect) 74-79

Worldwide Service Zone Chart (to Canada) 60-63

Worldwide Services Waybill 94

ZZone Charts

Determining the Zone 24-25, 54, 60, 74-75

International Export (except Canada) 54-59

International Export (to Canada) 60-63

International Import Freight Collect 74-79

UPS.com®

01970235 1/05 © Copyright 2005 United Parcel Service of America, Inc. UPS, the UPS brandmark and the colorbrown are trademarks of United ParcelService of America, Inc. All rights reserved.10% post-consumer content E

UPS Customer ServiceWeb site: UPS.com®

Telephone: 1-800-PICK-UPS®

E-mail: [email protected]

UPS Customer Service (Spanish-speaking)

Telephone: 1-800-877-1548

UPS International Customer ServiceWeb site: UPS.comTelephone: 1-800-782-7892E-mail: [email protected]

Access for the Hearing ImpairedWeb site: UPS.comTTY/TDD: 1-800-833-0056

Tracking InformationWeb site: UPS.comTelephone: 1-800-PICK-UPSE-mail: [email protected]

UPS Zone ChartsView or download at dailyrates.ups.comOrder by calling 1-800-PICK-UPS


Web site: UPS.com/pickupTelephone: 1-800-PICK-UPS

BillingTelephone: 1-800-811-1648

UPS WorldShip® Technical SupportTelephone: 1-888-553-1118

UPS OnLine® Shipping SolutionsWeb site: UPS.comTelephone: 1-800-727-8100

UPS Professional Services Package Lab

E-mail: [email protected]: 1-877-877-7229

UPS Hazardous Materials Support CenterWeb site: UPS.comTelephone: 1-800-554-9964