• Updates & News

• Today’s Focus: Tension of Trust

Readings: Role of Help-seeking & Safety

Discussion of Readings

What are 3-4 key ideas? (refine prototype)

What are 2-3 connections and differences? (to your experience, current & past articles)

What are 2-3 implications?

Mid-term Paper LensesA B C

• Peter• Cameron• Pauline• Scott• Kimiko• Florine

• Betsy• Charisse• Reed• Sol• Ben• Nneamaka

• Jason• Dory• Taylor • Zach• Rich

D E F

• Daniel• Jennifer• Jenny• Rachel• Sara• Winston

• Amy • Dalia• Grahm • Reuben• Rosario

• Arene• Jessica• Marina• Nick• Sue

AchinsteinArgyris & SchonBarnes & ToddButterworthCohenCrantonDuFour

GersickHackmanHornJanisLotanKruglanski & Webster

Marsick & WatkinsSmith & BergSmith & GoldhaberWebb & PalincsarWhyteWilson

Fundamental Tensions

Knowing

Trusting

Belonging

Leading

create shared certainty and maintain doubt.

demonstrate competencies and disclose vulnerabilities.

create a collective identity and maintain individuality.

influence through fluid and fixed power.

Tension of Trusting

Why is it difficult to seek help?

For fear of being seen as incompetent, dependent, and vulnerable (Lee, 2002).

Is this a problem? According to US Department of Education, over a third of new teachers quit within three years. A leading cause of this attrition are school’s “sink or swim” culture of non-helping (Ingersoll, 2002).

Examples of some approaches . . . • Looking at student work protocols

(CFGs)• Japanese lesson study

• Over 70% of professional knowledge is built informally (US Center for Workforce Development, 1998)

• Only 10% of professional development budgets focus on informal learning (Zenger et al, 2005)

Tension of Trusting

A big challenge . . .

• Public directories & profiles• Protocols• Open space meetings

Some artifacts & routines. . .

Help seeking strategies . . . • Formal (reviews, seminars,

training, etc.)• Informal (mentoring, peer-assists,

communities of practice, etc.)

Tension of Trusting

Feedback Attacks

The Ladder of Feedback

Clarify

Value

Concerns

Suggest

Mid-term Paper LensesA B C

• Peter• Cameron• Pauline• Scott• Kimiko• Florine

• Betsy• Charisse• Reed• Sol• Ben• Nneamaka

• Jason• Dory• Taylor • Zach• Rich

D E F

• Daniel• Jennifer• Jenny• Rachel• Sara• Winston

• Amy • Dalia• Grahm • Reuben• Rosario

• Arene• Jessica• Marina• Nick• Sue

AchinsteinArgyris & SchonBarnes & ToddButterworthCohenCrantonDuFour

GersickHackmanHornJanisLotanKruglanski & Webster

Marsick & WatkinsSmith & BergSmith & GoldhaberWebb & PalincsarWhyteWilson

What are you exploring?What are your puzzles? (then use the ladder of feedback to offer input)

For next week. . .

- Article summaries up by Tues

- Mid Term Papers posted by Tues 5pm in Discussion Forum groups

- Readings for next time (Little, Goffman, Blythe)