updates about loop systems in britain

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J M Woodgate and J M Woodgate and Associates, RAYLEIGH, UK Associates, RAYLEIGH, UK 1 Updates about Loop Systems in Britain Action on Hearing Loss (Formerly Royal National Institute for Deaf People (RNID))

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Updates about Loop Systems in Britain. Action on Hearing Loss (Formerly Royal National Institute for Deaf People (RNID)). Personal background. John Woodgate , electronics engineer Member of the British Standards & IEC committees on loop systems and their components - PowerPoint PPT Presentation

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Page 1: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 11

Updates about Loop Systems in Britain

Action on Hearing Loss

(Formerly Royal National Institute for Deaf People (RNID))

Page 2: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 22

Personal backgroundPersonal background John Woodgate, electronics engineerJohn Woodgate, electronics engineer

Member of the British Standards & IEC Member of the British Standards & IEC committees on loop systems and their committees on loop systems and their componentscomponents

Have significant hearing lossHave significant hearing loss

Standing in for RNID staff memberStanding in for RNID staff member

Page 3: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 33

Action on Hearing Loss Action on Hearing Loss (RNID)(RNID)

RNID is 100 years old this monthRNID is 100 years old this month Changed its name to ‘Action on Changed its name to ‘Action on

Hearing Loss’ on 9 June 2011Hearing Loss’ on 9 June 2011 Major priority: The improvement of Major priority: The improvement of

‘access’ in every way for deaf and ‘access’ in every way for deaf and hard-of-hearing peoplehard-of-hearing people

Page 4: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 44

SurveysSurveys

RNID conducts many surveys RNID conducts many surveys Regular topic is Regular topic is AFILSAFILS (audio-frequency (audio-frequency

induction-loop systems)induction-loop systems) Provision Provision Whether they are performing well Whether they are performing well

1985 survey of systems (London 1985 survey of systems (London theaters)theaters) Resulted in the Code of Practice for AFILS, Resulted in the Code of Practice for AFILS,

BS 7594BS 7594

Page 5: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 55

British Equality Act 2010British Equality Act 2010

The Act uses very general legal terms The Act uses very general legal terms

Government guidance is more specific:Government guidance is more specific:

‘‘Service providers have to make reasonable Service providers have to make reasonable adjustments for disabled people in the way they adjustments for disabled people in the way they deliver their services. Examples of reasonable deliver their services. Examples of reasonable adjustments could include: adjustments could include: 

““installing an induction loop for people who installing an induction loop for people who are hearing impaired’are hearing impaired’

Page 6: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 66

British Building Regulations

The Building Regulations translate the Act into practical requirements:

Hearing enhancement system to be installed in Rooms Service counters

Standard symbol to indicate hearing enhancement system

Page 7: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 77

The 2010 RNID SurveyThe 2010 RNID Survey 1518 businesses and shops surveyed1518 businesses and shops surveyed

NO systems were in any branch of EIGHT NO systems were in any branch of EIGHT large retail chains, including two cellphone large retail chains, including two cellphone sellers;sellers;

62% of premises had no loop system;62% of premises had no loop system;

72% of premises that had loop systems had 72% of premises that had loop systems had non-working or non-signposted systems;non-working or non-signposted systems;

Out of 1518 premises, just 218 Out of 1518 premises, just 218 (14%)(14%) had had working systemsworking systems

Page 8: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 88

Positive FindingsPositive Findings

Surveyors report widespread Surveyors report widespread willingness of retailers to learn about willingness of retailers to learn about loop systemsloop systems

RNID members report success with a RNID members report success with a ‘visiting card’ lobby‘visiting card’ lobby

Page 9: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 99

Visiting card lobbyVisiting card lobby RNID card to hand out where a loop system is RNID card to hand out where a loop system is

lacking lacking

Page 10: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 1010

‘‘How to complain’ leafletHow to complain’ leaflet

Page 11: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 1111

Complaint report in the ‘How Complaint report in the ‘How to..’ leafletto..’ leaflet

No loop systemNo loop system Not turned onNot turned on Not working properlyNot working properly Not properly signpostedNot properly signposted Staff not trainedStaff not trained Additional commentsAdditional comments

Page 12: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 1212

British Standard Code of Practice for British Standard Code of Practice for audio-frequency induction-loop audio-frequency induction-loop

systems (AFILS)systems (AFILS) Update work started in 2009Update work started in 2009

First published in 1993First published in 1993

Revision to be published this year Revision to be published this year (2011)(2011)

More information will be provided in More information will be provided in “Strategies for Success” session“Strategies for Success” session

Page 13: Updates about Loop Systems in Britain

J M Woodgate and Associates, J M Woodgate and Associates, RAYLEIGH, UKRAYLEIGH, UK 1313

Contact InformationContact Information

Action on Hearing Loss (RNID):Action on Hearing Loss (RNID):

www.rnid.org.ukwww.rnid.org.uk

British Standards Institution:British Standards Institution:

www.bsigroup.comwww.bsigroup.com

Your humble presenter:Your humble presenter:

John WoodgateJohn Woodgate

www.jmwa.demon.co.uk www.jmwa.demon.co.uk

email: [email protected]: [email protected]