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KELLIE YOUNG

[email protected] Riverfront Court, Apt. 301, Virginia Beach, VA. 23451 (703)-678-7233

Objective: To obtain a position and provide support within the organization that can utilize my ability to organize, be self motivated, and follow instructions as well as being amiable and personable.

QUALIFICATIONS PROFILE

Dedicated to ensuring customer satisfaction by remaining accessible and friendly Exceptional interpersonal and team building skills with an aptitude for building rapport with

diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.

Skilled at anticipating, identifying, and fulfilling customer’s needs. Successful at multi-tasking being able to respond and adapt to dynamic environments.

EXPERIENCEMove Coordinator February 2014-June 2016 JK Moving and Storage

Handling move from start to finish. Importing job information, coordinating and organizing specialty services including car transportation and third party services

Handling payments, running credit card transactions and checks Returning phone calls and e-mails. Responding in a timely manor Multitasking Mover, IGC/QuickMove, Eden, Outlook, Excel and Word

General Manager July 2013 – February 2014 Auntie Anne’s Pretzels McLean, Virginia

Manage store and employees Inventory, keeping track of supplies Managing the money within the store, including safe, registers, deposits, and bank drops

Administrative Coordinator August 2011-June 2013 Sure Set Hooks Spotsylvania, Virginia

Inventory, ordering supplies, keeping track of the budget Employee management, keeping people on task Running payments, keeping track of orders, faxing, answering phones Traveling, going to the direct warehouses and making sure production was on point

Shift Lead (Management) September 2009 – June 2013 Potbelly Sandwich Works Fairfax, Virginia

Assisted customers in order selection, recommended specific menu items and ensured prompt, accurate service

Responsible for inventory, entering invoices, safe-count, locking up and opening the store In charge of managing a shift, all employees during, and the wellbeing of customers Answer phones, take phone orders, follow-up with customers, deal with faxes Responsible for training new associates on best business practices in regards to customer

service

Internship Summer 2011 Kurdish Human Rights Watch Fairfax, Virginia

Use vast knowledge, experience and exposure to Middle Eastern Affairs to provide advocacy support towards Congressional issues

Kellie Young [email protected] of 3

KELLIE YOUNG


Utilize extensive knowledge of researching, cataloging and data basing towards the preparation of Grants geared towards Middle Eastern Programs

Successfully and efficiently analyze and compile grantee data from a multitude of databases towards Grant writing

Write corresponding e-mails between KHRW Executive Director and Congressional members to setting up meetings


KELLIE YOUNG


GEORGE MASON UNIVERSITY 4400 University Drive, Fairfax, Virginia 22030

Bachelor of Arts: Government & International Politics - Class of May 2011 Minor: Middle Eastern Studies Member, College Republicans 3.1 GPA

Relevant Coursework: Advanced Study in Political and Environmental Conflict through a Study Abroad Program to

Israel and Palestine Advanced Study in Globalization through a Study Abroad Program to Egypt

North Central Michigan College Petoskey, Michigan Class Treasurer

Associate of Arts: Liberal Arts - Class of 2008

SKILLS

Basic language familiarity: Arabic Proficient in MS Office, including but not limited to: Word, PowerPoint, Excel, Outlook, and

Access, as well as Adobe Acrobat and Reader Marketing experience utilizing social media technologies such as Facebook, Twitter, Instagram Extensive experience in the following databases: Voyager, IGC, Quickmove, Eden, Mover, WRLC,

ILL, Patriotweb, Banner, Blackboard. Proven ability to effectively perform duties while managing multi-task levels of responsibility


EDUCATION

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