(updated: november 9, 2017) - wef.org · pdf filetechnical program (updated: november 9, 2017)...
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Technical Program (Updated: November 9, 2017)
February 20, 2018 - February 23, 2018
Hyatt Regency Riverwalk
San Antonio, Texas
Pre-Conference Workshops
Tuesday, February 20th (Separate registration fees apply)
8:30 am – 5:00 pm
Workshop A: Demystifying the “SMART” Utility
Join us for this full-day workshop, designed to educate water utility leaders on the topic of
intelligent water systems by exploring the experiences of four major metropolitan utilities who
utilize the field's systems and methodologies to solve business problems specific to the
water industry.
8:30 am – 5:00 pm
Workshop B: Leading Water Utility Innovation
This workshop provides utilities with the knowledge and tools to create a sustainable culture
of innovation, broadly engage stakeholders, and effectively leverage external resources.
Attendees will learn the eight key disciplines of innovative utilities based on the experience
from private industry and utilities from around the world, and how these disciplines can be
combined into a scalable Utility Innovation Framework that guides utility activities.
8:30 am – 12:00 pm
Workshop C: Effective Staff Training: Bringing the Resources Needed to Do It Right
Utilities have historically under-invested in staff training, few have a realistic picture of the
level of investment required to implement a sound training program, or a considered
approach on the degree to which programs will be designed in-house, with consultant
support, or a combination. This workshop provides information on the achievements and
challenges associated with different approaches, and support for developing agency-specific
training resource plans.
8:30 am – 12:00 pm
Workshop D: Water Utility Management (AWWA Manual M5)
The new AWWA M5 Manual "Water Utility Management" is a go-to reference guide for utility
managers to help them achieve their utility's most critical objectives. Increasing demands,
changing technologies and aging infrastructure complicate every manager's role. This
workshop focuses on what is essential for today's utility managers to know. Industry leaders
will present the M5 Manual's best practices and lesson learned to help today’s utility
managers remain heroes in this ever-changing world.
8:30 am – 12:00 pm
Workshop E: Keeping it Real: Building an Innovative Culture that Gets Results!
This workshop is all about learning and interacting with your peers, and is designed to show,
through real world examples and table discussions, how to pull it all together to get the
results utility leaders need. The workshop will be built around the 5 Keys to Management
Success that, along with the Attributes of Effectively Managed Utilities, make up the Effective
Utility Management approach endorsed by WEF, AWWA, EPA, and seven other major water
sector organizations.
1:30 pm – 5:00 pm
Workshop F: Workforce of the Future
This workshop identifies common ground in anticipated workplace and workforce changes
and provides discussion about how that common ground must meet the needs of the Utility,
meet member needs, and satisfy the needs of the customer. Workshop participants will learn
about the changing workplace, the changing workforce, the intersection of the two, and
solutions and case studies designed to address the issues.
1:30 am – 5:00 pm
Workshop G: Driving Performance through Strategy—Leading, Advancing, and Enhancing Blue
This workshop highlights the opportunities and benefits of strong strategy, performance
management, and innovation. Attendees will learn how growing strong individual and team
performance can drive utility success.
1:30 pm – 5:00 pm
Workshop H: Sustaining Asset Management – The Leadership View
This workshop provides a highly interactive forum for participants to learn from senior
leaders about experiences and practical methods that are effective for leading a successful
asset management program. Case studies and examples of best practices for a range of
topics will be presented by presenters from Toho Water, Tarrant Regional Water District and
DC Water.
Opening General Session
Wed, 2/21 8:30 AM – 10:00 AM Full details on the Opening General Session agenda will be provided in the coming weeks.
Session 1:
Operationalizing Asset Management
Wed, 2/21 10:30 AM – 12:00 PM
10:30 AM
Involving Maintenance to Improve Asset Management- The City of Atlanta’s Journey to Excellence
Robert Bocarro, City of Atlanta; Khalid Yamin; Michael Krawietz, City of Atlanta Dept. of
Watershed Mgt; Janeane Giarrusso, CH2M
11:00 AM
Asset Management Really Can Help: Applying Asset Management Techniques to Assist 3 Utilities
Heather Himmelberger, Southwest Environmental Finance Center
11:30 AM
Asset Management - Small Steps Can Achieve Great Results
David Brewster, Julia Hunt, Matthew Jalbert, Trinity River Authority of Texas
Alternate
A Historic Bay State Town’s Approach to the Reduction of I/I from its Aging Infrastructure
Patrick Cotton, Weston & Sampson Engineers Inc; Jason Mammone, Town of Dedham;
Nathan Michael, Weston & Sampson Engineers Inc
Session 2:
Energy and Technology
Wed, 2/21 10:30 AM – 12:00 PM
10:30 AM
Energy Management System Implementation
Esteban Azagra, Arcadis
11:00 AM
Cost Benefit analysis tool for summertime energy saving
Nasrin Nasrollahi, Jim Mullins, Bill Pease, Umesh Murthy, James Spears, Orange County
Sanitation District
11:30 AM
Realizing Technology Innovation Using Value Management
Michael Rotunno, Arcadis
Session 3:
Finance/Rate Planning and Collaboration
Wed, 2/21 10:30 AM – 12:00 PM
10:30 AM
The Power of Partnership: How Finance and Operations Can Become One Team
Shane Hoffman, WaterOne
11:00 AM
Capital Scheduling and Financial Planning, Engineering and Finance together at last
Fernando Aranda, Joann Giddings, Aurora Water
11:30 AM
AMI Data and Rate Studies – Seizing Opportunities . . . Carefully!
William Zieburtz, Andrew Baker, Stantec
Session 4:
Being Strategic with Your Human Capital
Wed, 2/21 10:30 AM – 12:00 PM
10:30 AM
Achieving World-Class: DC Water Human Capital Management Program
Clifford Dozier, Brandi Fannell, DC Water
11:00 AM
Rotate your Leaders! Optimizing Resources and Succession planning made easy
Jonathon Sprague, Metropolitan St Louis Sewer District
11:30 AM
So you've hired a millennial - Instructions on the care and feeding of your newest employee
Jeanne Jensen, Town of Gilbert
Alternate
Resolving Workforce Challenges of Water and Wastewater Utilities
Sherri Dickerson, City of Atlanta Watershed Management
Session 5:
Asset Management and Change
Wed, 2/21 1:30 PM – 3:00 PM
1:30 PM
Taking Highly Effective Asset Management to New Heights
Matthew Jalbert, Julia Hunt, David Brewster, Trinity River Authority of Texas
2:00 PM
Asset Management Program Implementation – Approach to Affect & Manage Organizational Change
Adrianna Dimperio, Newport News Waterworks; Kraig Schenkelberg, Hazen & Sawyer
2:30 PM
The Benefits of Building a Corporate Asset Management Network (CAMN)
Rhonda Harris, Tata & Howard, Inc.; Vanessa Chau, The City of Brampton; Alvin Pilobello
Alternate
State-of-the-Art Tools and Techniques for Multidisciplinary Condition Assessments
C. Tyler Smith, Larry Elliott, Carollo Engineers
Session 6:
Managing Utilities in a Changing World
Wed, 2/21 1:30 PM – 3:00 PM
1:30 PM
Elements of Leadership for Sustainable Utilities: from our Sector Leaders’ Perspective
Matthew Ries, University of South Florida / Water Environment Federation; Michael
Sweeney, Toho Water Authority; Kala Vairavamoorthy, International Water Management
Institute
2:00 PM
WWW3(cubed): Deliver a $1 Billion CIP, Reduce Debt by $250 Million, and Transfer $1/4 Billion to
the City Author, Brian Roche, P.E., CPA JEA VP/General Manager Water and Wastewater Systems
Brian Roche, JEA
2:30 PM
Effective Utility Management and Utility Financial Health—It DOES Make a Difference
Ted Chapman, S&P Global Ratings; Rob Greenwood, Sarah Shadid, Ross Strategic
Alternate
Utility Enterprise Combination: A Successful Financial Strategy and Public Outreach - St. Johns
County, FL
William Young, James Galley, St. John's County Utility Department; Joe Williams, Raftelis
Financial Consultants, Inc.
Session 7:
Who Pays? Reclaimed and Recycled Water Finance
Wed, 2/21 1:30 PM – 3:00 PM
1:30 PM
Should Recycled Water Customers Pay Capacity Fees? The Cost Sharing between Potable and
Recycled Customers.
Isaac Habib, Raftelis Financial Consultants; Jeff Pape, Temescal Valley Water District
2:00 PM
Pricing Reclaimed Water in the Sunshine State....An Individualized Approach that Makes Sense
David Hyder, Andrew Burnham, Stantec Consulting Services; Rodney Henderson, Toho
Water Authority; Patrick Luce, Stantec Consulting Services
2:30 PM
Challenges and Opportunities for Pricing Reuse Water
Bob Raucher, Corona Environmental Consulting
Alternate
"It's just a line on the bill - how hard can it be?" Well - let us tell you how hard it CAN be...
Jeffrey Duke, Michael McGing, Northeast Ohio Regional Sewer District; Keit Readling,
Raftelis Financial Consultants, Inc.
Session 8:
Engaging Value with Your Customers and Stakeholders
Wed, 2/21 1:30 PM – 3:00 PM
1:30 PM
Water Kiosks and the Trust Deficit in Water Utilities
Manny Teodoro, Samantha Zuhlke, Texas A&M University
2:00 PM
Identifying the Attitudes, Actions, Beliefs and Values That Drive Customer Communication
Karen Raucher, Bob Raucher, Corona Environmental Consulting
2:30 PM
"All of the Above": Moving from a Passive to an Active Stakeholder Engagement Culture
Barbara Shaw, Bud McCrory, Charles Hyland, Mobile Area Water and Sewer System; Carol
Malesky; Patrick Lytle, Stantec
Alternate
Transparency in Cost Allocations and Rate Studies: Challenges and Opportunities for Managers
William Zieburtz, Stantec
Session 9:
Asset Management
Wed, 2/21 3:30 PM – 5:00 PM
3:30 PM
Wastewater System Selfies: Utilizing Remaining Useful Life for Asset Management of Critical
Wastewater Assets
Mazen Kawasmi, Jessica Brown, Freese & Nichols Inc.; Mark Shell, City of Fort Worth Water
Department
4:00 PM
Asset Management for Pump Station Capital Planning- How MSD Does it Better
Robert Daly, Jonathon Sprague, Metropolitan St Louis Sewer District; Anne Kennedy, Brown
and Caldwell; Jeff Theerman, Metro Saint Louis Sewer District
4:30 PM
Man, Machine or Both!
Matthew Matula, Stantec; Dan Myers, Annette Duron, San Antonio Water System
Alternate
Doing More and Spending Less: How Dallas Water Utilities Launched a City-wide Asset and Work
Management Program that Actually Cost Less then Going it Alone
Mark Wehmeyer, Brio Consulting, LLC; Marc Cottingame, Dallas Water Utilities; Nancy
Lerner, Brio Consulting, LLC
Session 10:
Utility Management and Planning for the Future
Wed, 2/21 3:30 PM – 5:00 PM
3:30 PM
The Risk Management Implications of Using and Sharing Highly Uncertain Climate Information in
Utility Decision-Making
Karen Raucher, Bob Raucher, Corona Environmental Consulting
4:00 PM
North Carolina's Statewide Water and Wastewater Infrastructure Master Plan: The Road to Viability
Francine Durso, NC Division of Water Infrastructure; John Solomon, CH2M; Kim Colson, NC
Division of Water Infrastructure
4:30 PM
Fortune Favors the Prepared: Loudoun Water’s Master Planning Process for an Evolving Future
Sarah Lothman, Loudoun Water; Janice Carroll, Phill Yi, Wendell Khunjar, Ronald Taylor,
Hazen and Sawyer; Paul Pitt; Stephanie Ishii, Hazen and Sawyer; Mike Latham, Michael
Rumke, John Mowe, Loudoun Water
Session 11:
Improving System Operations
Wed, 2/21 3:30 PM – 5:00 PM
3:30 PM
Building an Effective On-Call Delivery Framework to Improve Equipment Availability
Richard Schoeck, Gwinnett County; Srinivas Jalla, Gresham, Smith and Partners; Clinton
Davis, Gwinnett County
4:00 PM
Next Generation Electronic O&M Manuals
Daniel Scrutchfield, Dane Jablonsky, Brown and Caldwell
4:30 PM
San Antonio Water System Inflow Reduction Manhole Assessment Program – Scouting the
Seepage
Marisa Vergara, CP&Y Inc; Annette Duron, San Antonio Water System; Mike Leeds, HDR
Engineering Inc; Javier Esquivel, CP&Y Inc
Alternate
AMI – From Concept to Roll Out
Meredith Miller, Government Services Group
Session 12:
Customer Communication and Improvements
Wed, 2/21 3:30 PM – 5:00 PM
3:30 PM
Dude, Where’s My Rates? Best (and Worst) Practices in Communicating Rate Structures on Utility
Websites
Manny Teodoro, Jeffrey Metzler, Texas A&M University
4:00 PM
Creating Customer Advocates: Personalized Online Engagement in San Antonio
William Lloyd, Kelly Spitzley, HDR; Gavino Ramos, San Antonio Water System
4:30 PM
Water Emergency Lessons Learned by the Orange Water and Sewer Authority
Ed Kerwin, Orange Water & Sewer Auth
Alternate
Improving the Customer Experience: All of the Possibilities
Quinn Jackson, City of Atlanta-Department of Watershed Management
Session 13:
Utility Leader Forum
Thu, 2/22 8:30 AM – 10:00 AM
HELP WANTED - Providing Workforce Support and Development in Low Income-High Risk and
Capacity Limited Communities
Presenters:
1. Yolanda Manzone, Environmental Justice and Land Use Program Manager, San
Francisco Public Utilities Commission
2. Shannon Gority, P.E., Chief Executive Officer, Capital Region Water
3. Mac Underwood, GM, Birmingham Water Works Board
4. Mark Jockers and Diane Tanaguchi Dennis, Clean Water Services, OR
Session 14:
Asset Management Tools
Thu, 2/22 8:30 AM – 10:00 AM
8:30 AM
Risk Management for Buried Assets -- Tapping the TBL Consequences of Failure into Asset
Management
Bob Raucher, Jim Henderson, Corona Environmental Consulting
9:00 AM
San Antonio Water System Condition Assessment Program – Scoring the Underground
Marisa Vergara, CP&Y Inc.; Annette Duron, San Antonio Water System; Mike Leeds, HDR
Engineering Inc; Katherine Tillison, CP&Y Inc.
9:30 AM
Modeling the Future: Utilizing SAWS’ All-Pipes Model to Develop a Phased CIP
Scott Cole, Freese and Nichols Inc.; Bob Johnson, San Antonio Water System
Alternate
Applying Multiple Condition Assessment Tools for Large Diameter Pipelines in Support of
Replacement Planning
Celine Hyer, Gregory Osthues, Arcadis
Session 15:
Looking into the Future Through Intentional Public Involvement
Thu, 2/22 8:30 AM – 10:00 AM
8:30 AM
Create a Content Strategy for Your Utility in Six Easy Steps!
Lisa Van Riper, Kristina Twigg, Alexandria Renew Enterprises
9:00 AM
Open to Opportunities: Central Arkansas Water Consumes Nearby Utility
Charles Bohannon, Jeff Mascagni, Central Arkansas Water; Rocky Craley, Raftelis Financial
Consultants Inc.
9:30 AM
Talking Like Tomorrow’s Water Utilities Today
Tom Hickmann, City of Bend; Elizabeth Barg, Barney & Worth, Inc.
Alternate
Develop Sustainably: Measuring the Success of Infrastructure Projects
Meaghan McArdle, Wilmot Inc
Session 16:
Integrated Strategic Planning - A Road Map to the Future
Thu, 2/22 8:30 AM – 10:00 AM
8:30 AM
Boxelder Gets Strategic about Effective Utility Management
Karen Reynolds, Dennis Gatlin, Boxelder Sanitation District; James Ginley, Independent
Consultant
9:00 AM
Integrated Utility Planning: An Enterprise-Wide Approach to CIP Project Prioritization
Brandon Pfleckl, Prince William County Service Authority, VA; John Guilfoyle, Innovyze Inc
9:30 AM
Michigan's Water Resource Utility of the Future Initiative
Peter Cavagnaro, Johnson Controls, Inc.; Brian Hannon, Moore & Bruggink
Alternate
Vision 2020: Atlanta Watershed Management's Roadmap to Become a Leading Public Utility
Kishia Powell, City of Atlanta Department of Watershed Management; Andrada Butler,
Department of Watershed Management
Session 17:
Utility Leader Forum
Thu, 2/22 10:30 AM – 12:00 PM
Sustainable Rates: Balancing Revenue and Resource Efficiency
Panelists:
1. Veronica Blette, U.S. EPA
2. Karen Guz, SAWS
3. Mary Ann Dickinson/Megan Chery, AWE
Session 18:
Asset Management and Planning
Thu, 2/22 10:30 AM – 12:00 PM
10:30 AM
Asset Management in Master Planning for Comprehensive Sewer Management Plans
Eric Scherch, HDR Inc
11:00 AM
How to Keep Your Wastewater CIP from Being Flushed - The Intersection of Master Planning and
Business Planning
Richard Weatherly, Kendall Ryan, Freese and Nichols; Yellambalsi Ramachandra, City of
Huntsville
11:30 AM
Great Lakes Water Authority’s Unique Approach to Asset Management Governance
Jody Caldwell, Great Lakes Water Authority
Alternate
The ABC’s of LOS - Developing a Level of Service Model for the Town of Newmarket
Dean Rurak, Yaku Consulting Ltd; Lisa Ellis, Town of Newmarket
Session 19:
Workforce Improvement - The Importance of Effective Human Capital
Thu, 2/22 10:30 AM – 12:00 PM
10:30 AM
Attitude Reflects Leadership: Only Excellent Employees Need Apply; Getting the Most Out of Your
Workforce
Charles Bohannon, Central Arkansas Water
11:00 AM
Building Morale for O&M Staff with Measurable Improvements in Productivity and Engagement
Christopher Coit, Jason Hughes, DC Water
11:30 AM
Bringing Operator Training & Human Capital Development into the 21st Century with Virtual Plant
Models – 3 Case Studies
Malcolm Fabiyi, Spencer Snowling, Hydromantis, Inc.
Alternate
Economic Inclusion and Disparity
Sharise Horne, Louisville MSD; J. Rita McNeil-Danish, JD Strategists LLC
Session 20:
Proactively Managing Risk
Thu, 2/22 10:30 AM – 12:00 PM
10:30 AM
Lessons Learned from Integrated Risk Management Planning by Louisville MSD
Perry Gayle, AECOM; Tony Marconi, John Carsone, Louisville MSD
11:00 AM
From Ashes to Achievement, GLWA’s Story of Rapid Risk Response Following a Facility Fire
Bob Sanders, PMA Consultants LLC; Philip Kora, Michael Tilley, Kashmira Patel, Great
Lakes Water Authority; Darrel Field, PMA Consultants LLC; Majid Khan, Great Lakes Water
Authority
11:30 AM
A people-centered approach to Risk Management
Jonathon Sprague, Metropolitan St Louis Sewer District
Alternate
Fort Wayne Tunnel Works - Successes and Lessons Learned in Bidding the Largest Single Project
in City History
Matthew Wirtz, TJ Short, Fort Wayne City Utilities; Leo Gentile, Black & Veatch Corporation
Session 21:
Texas Topic
Thu, 2/22 1:30 PM – 3:00 PM Mehmet Boz, KCI Technologies, Inc.
Jennifer Ivey, Carollo
Session 22:
Business Process Optimization
Thu, 2/22 1:30 PM – 3:00 PM
1:30 PM
Flint’s Path to Distribution System Optimization
Rebecca Slabaugh, Arcadis
2:00 PM
How Are You Handling the People Component of Performance Improvement?
Seth Garrison, Thomas Arn, Raftelis Financial Consultants
2:30 PM
How Fast Can We Restart Stormwater Fee Billing for 330,000 Accounts? SWiFTly!
Jeffrey Duke, Michael McGing, Northeast Ohio Regional Sewer District; Christopher
McPhee, Keith Readling, Raftelis Financial Consultants
Alternate
Rome Wasn't Built in a Day (Neither Should a CMMS)
Evan Walsh, Lowell Regional Wastewater Utility; Aditya Ramamurthy, Hazen and Sawyer;
Michael Stuer, Lowell Wastewater Utility; Charles Wilson, Hazen and Sawyer
Session 23:
The Importance of Collaboration in Utility Partnerships
Thu, 2/22 1:30 PM – 3:00 PM
1:30 PM
Clearwater: Storage, Recovery, and Partnership in Southern AZ and Statewide
Jeff Biggs, Tucson Water
2:00 PM
From Conflict to Collaboration
Meredith Miller, Government Services Group
2:30 PM
One Water LA: A Collaborative Approach to Integrated Water Management
Jacquelin Reed, Inge Wiersema, Carollo Engineers; Lenise Marrero
Alternate
Inflow and Infiltration in Satellite Systems: Do Good Agreements Really make Good Neighbors?
Mark Poling
Antonia Machado, Clean Water Services
Session 24:
Information Technology (IT) Management
Thu, 2/22 1:30 PM – 3:00 PM
1:30 PM
Data Management & Business Intelligence - A “Big” Data Driven Road Map for Enterprise Decision
Aditya Ramamurthy, Hazen and Sawyer
2:00 PM
Using Data Science to Drive Water Utility Decisions: A Case Study in a Medium-Sized Utility
Janani Mohanakrishnan, Christine Boyle, Valor Water Analytics
2:30 PM
Intelligent Water Systems: Are We Moving Too Quickly?
Corey Williams, Optimatics; Barry Liner, WEF Membership & Association Services; Kevin
Morley, AWWA; Travis Wagner, Pure Tech Ltd.; Don Corrado, HRSD
Alternate
The NIST Cybersecurity Framework (CSF) and Its Relationship to Water/Wastewater Cybersecurity
Bob George, Tetra Tech
Session 25:
Speed Strategies in Communications: How to Win Community
Support and Influence the Conversation About Your Utility
Thu, 2/22 3:30 PM – 5:00 PM
3:30 PM
Marci Davis, Jacobs Engineering
3:45 PM
Mary Gugliuzza, City Of Fort Worth Water Dept
4:15 PM
Christina Montoya, El Paso Water Utilities
4:30
Karen Snyder, Katz & Associates
Session 26:
Operations/Maintenance - Improving Efficiency
Thu, 2/22 3:30 PM – 5:00 PM
3:30 PM
Fostering Creativity and Innovation Through an Open and Collaborative Environment ------ a Case
Study from Clean Water Services
Ting Lu, Diane Taniguchi-Dennis, Clean Water Services
4:00 PM
Using the “Soft Stuff” to Enhance Maintenance Management
Simon Watson, Brown and Caldwell; Steven Stewart, City of Durham
4:30 PM
Columbia, SC Operations: Empowered Employees and Increased Efficiency through Operator
Workforce Planning
Jack Geisenhoff, EMA, Inc.; David Wiman, CIty of Columbia, SC
Alternate
Promoting Utility Excellence through Professional Certification
Paul Bishop, Assoc Boards of Certification; Alan Cranford, Murfreesboro TN
Session 27:
Are You Ready? Emergency Preparedness Approaches
Thu, 2/22 3:30 PM – 5:00 PM
3:30 PM
Emergency Preparedness Exercise—Driving Resiliency and Readiness
Ruth Joplin, Reed Dring, Edward Karpinski, Metropolitan Water Reclamation District of
Greater Chicago
4:00 PM
Regular Exercise: The Rx for any Resilient Utility
Jin Shin, Washington Suburban Sanitary Commission; Andrew Ohrt, Nicole Brown, Arcadis
4:30 PM
Water Utility Decontamination Preparedness Tools
Veronica Aponte-Morales, Marissa Lynch, Environmental Protection Agency
Alternate
Dam Safety – The Missed Risk in Plain Sight
Sandra Glenn, Sandy Smith, DeKalb County Department of Watershed Management
Session 28:
US Department of Agriculture Federal Funding for Green
Infrastructure: Source Water and Storm Water
Thu, 2/22 3:30 PM – 5:00 PM
3:30 PM
Peter Stangel, US Endowment for Forestry and Communities
3:50 PM
Dave White, nineb group
4:20 PM
Alan Fortenberry, Beaver Water District
4:40 PM
Ed Saxon, BJWSA
Session 29:
Proactive Connection with Customers and Stakeholders
Fri, 2/23 8:30 AM – 10:00 AM
8:30 AM
Increase Customer Engagement with Pop Up Events
Louise Bhavnani, Jennifer Frost, Charlotte Water
9:00 AM
Taking the Lead: Communicating with Stakeholders about Lead in Drinking Water
JC Davis, Las Vegas Valley Water District; Greg Kail, AWWA
9:30 AM
Forging Powerful and Sustainable Relationships Between Clean Water Agencies and the
Community
Sakis Kotsantonis, KKS Advisors; Alison Witheridge, Water Research Foundation; Alejandro
Pinedo, Sophie Lawrence, KKS Advisors
Alternate
Public Outreach Throughout the Project Life Cycle
Karen Snyder, Sarah Rossetto, Katz & Associates
Session 30:
Benchmarking and Performance Management
Fri, 2/23 8:30 AM – 10:00 AM
8:30 AM
“Wait—why 3 percent?” Historical benchmarking and forecasting of utility cost escalation rates
Mark Panny, Pierce Rossum, Carollo Engineers
9:00 AM
Performance Measures to Improve Your Capital Improvement Program
Bruce, Husselbee, HRSD
9:30 AM
Growing Along Successfully: Benchmarking Performance at the Rapidly-Growing North Texas
Municipal Water District
Brian Brooks, Tom Kula, North Texas Municipal Water District; Seth Garrison, Thomas Arn,
Raftelis Financial Consultants
Alternate
A Utility Manager’s Dream: Using Smart Infrastructure and Intelligent Dashboards with Data
Visualization to Drive Management, Operations, and Maintenance Decisions
Bryan Cully, CDM Smith; Joey Jaco, Clint Shealy, City of Columbia
Session 31:
Finance, Accounting and Rate Policy
Fri, 2/23 8:30 AM – 10:00 AM
8:30 AM
Los Angeles Department of Water And Power: Water Rates For The New Future
Julie Spacht, LADWP
9:00 AM
Cost Recovery Policy (Financial Plan)
Mark Coffin, H Duffie, Mount Pleasant Waterworks Sewer Commission
9:30 AM
Fixed? Variable? Something In-between: A one-year review of the Demand Equivalent Charge at
South Coast Water District
Pierce Rossum, Carollo Engineers; Dennis Erdman, South Coast Water District; Mark
Panny, Carollo Engineers
Alternate
Get the most bang for your buck with WIFIA!
Danusha Chandy, Amit Srivastava, US EPA
Session 32:
Infrastructure Management
Fri, 2/23 8:30 AM – 10:00 AM
8:30 AM
Delivering a New Water Supply to Union County, North Carolina using an Integrated Delivery Model
L Mosteller, HDR Engineering; Edward Goscicki, Union County Public Works
9:00 AM
Into the 21st Century: The Evolution of the Detroit Water and Sewerage Department
Devan Thomas, AECOM; Palencia Mobley, Detroit Water and Sewerage Department
9:30 AM
In Search of Infrastructure Optimization: A Formalized, Data-Centric Approach to Long-Term Capital
Planning and Asset Management
H.L. (Lenny) Matthews, City of Norfolk Department of Utilities; Ryan Nagel, Hazen and
Sawyer
Alternate
Changing a Historic Geneva Steel Plant Water Supply to a new Regional Culinary Water System in
Utah
David Pitcher, KC Shaw, Central Utah Water Conservancy District
Session 33:
Strengthening Your Organization - Culture and Improvement
Fri, 2/23 10:30 AM – 12:00 PM
10:30 AM
Fort Wayne’s Strategy to Creating a Highly Effective Engineering Team
Matthew Wirtz, Fort Wayne City Utilities; Ben Groeneweg, City of Fort Wayne
11:00 AM
Creating a Sustainable Organization Through Workforce Development at Cobb County-Marietta
Water Authority
Richard Gerstberger, Tap Resource Development Group Inc.; Glenn Page, Cobb County
Marietta Water Authority
11:30 AM
Finding our own Rosetta Stone
Salil Kharkar, Theresa Bruton, Kevin Butturff, Elkin Hernandez, Jaime Alba, Shawna
Martinelli, DC Water
Session 34:
Expanding Benchmarking: Going Beyond the Metrics
Fri, 2/23 10:30 AM – 12:00 PM
Expanding Benchmarking: Going Beyond the Metrics
10:30 AM
Terry Brueck, EMA Inc.
10:40 AM
Scott Haskins, CH2M
11:00 AM
Stephanie Passarelli, AWWA
11:20AM
Frank Roth, Albuquerque Bernalillo County Water Utility Authority
11:40 AM
John Albert, Water Research Foundation
Session 35:
Funding and Affordability
Fri, 2/23 10:30 AM – 12:00 PM
10:30 AM
Navigating Legal Constraints to Funding Customer Assistance Programs
Jeffrey Hughes, Stacey Berahzer, Erin Riggs, UNC Environmental Finance Center
11:00 AM
Austin Water 2017 Cost of Service Study: Not Your Typical Rate Study
David Anders, Joseph Gonzales, Austin Water Utility; Richard Giardina, John Wright, Rocky
Craley, Raftelis Financial Consultants Inc
11:30 AM
State-sponsored Financing and the Costs of Low-Interest: A Cost Comparison for Project Financing
with Real World Data on Complying with State Revolving Fund Requirements
Ryan Graf, Shawn Gaddie, AE2S Nexus
Alternate
Assessing Affordability: Meaningful Measurement of Water & Sewer Costs for Low-Income
Manny Teodoro, Texas A&M University
Session 36:
Environmental Issue Management
Fri, 2/23 10:30 AM – 12:00 PM
10:30 AM
Utilizing Sponsorship Lending with the Clean Water State Revolving Fund (CWSRF)
Frances Josephs, U.S. Environmental Protection Agency
11:00 AM
Swimmers to the rescue! How an organized group of Florida’s open water swimmers are saving
fresh water lakes by adding swimmable as a drinking water quality parameter.
Jay Madigan, Valerie Anderson, John Meisenheimer, Lake Cane Restoration Society
11:30 AM
Making Infrastructure Smart: Cost Saving Solutions for Large Low-Flow Pipes.
Elena Rubchinskaya, Tim Ruggaber, EmNet, LLC; Katherine Knab, Buffalo Sewer Authority
Alternate
An Economical, Low-Impact Wastewater Collection System
Lindsay Tucker, Orenco