uopx wk8 bus210 it applications presentation

7/29/2019 UOPX WK8 BUS210 IT Applications Presentation

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Presenting IT Applications

Evonia L. Hogan

Axia College at University of Phoenix

Jerry Brumfield

BUS 210 Foundations of Business



Knowledge Management Systems

Definition

- systems deal with information so they are a class of information system and may build on, or

utilize other information sources.

Features

• Developed to support and enhance knowledge-intensive processes, tasks or projects.

•

Users can play roles of active, involved participants in knowledge networks and communities.• KMS will have an explicit Knowledge Management objective of some type such as collaboration.

• Document based i.e. any technology that permits management of formatted documents.

Examples

• Lotus Notes

• Distributed databases

• World Wide Web



Transaction Processing Systems

Definition

-refers to a class of systems that facilitate and manage transaction-oriented applications, typically

for data entry and retrieval.

Features

•

Used with automatic teller machine(ATM) for a bank in transaction processing application.• The technology is used in a number of industries, including banking, airlines, and mail order.

• Applications include electronic banking, order processing, employee time clock systems.

Example

•The most widely used transaction processing system is probably IBM’s CICS.



Expert System and Artificial Intelligence Definition

- are computer programs that are derived from a branch of computer science research called

Artificial Intelligence (AI).

Features

•

Diagnosis and Troubleshooting of Devices and Systems of All Kinds•Planning and Scheduling

•Configuration of Manufactured Objects from Subassemblies

•Financial Decision Making

•Knowledge Publishing

•Process Monitoring and Control

•Design and Manufacturing

Example

•A typical application in the financial markets is in foreign exchange trading.



Enterprise Resource Planning System Definition

-is actually a process or approach which attempts to consolidate all of a company's departments and

functions into a single computer system that services each department's specific needs,

Uses

• Product lifecycle management

•

Supply chain management• Purchasing, manufacturing and distribution.

• Warehouse management

•Customer relationship management (CRM)

•Sales Order Processing, Online Sales

•Financials and human resources

•Decision support system

Example

-Order to cash, inventory, order entry, purchasing, product configurator, supply chain planning,

supplier scheduling, inspection of goods, claim processing and commission calculation .



E-Commerce Systems Definition

-commonly known as (electronic marketing) e-commerce or eCommerce, consists of the buying and

selling of products or services over electronic systems.

Uses

•

Electronic funds transfer • Supply chain management

• Internet marketing

• Online transaction processing

• Electronic data interchange (EDI),

• Inventory management systems

• Automated data collection systems.

Example

• http://www.amazon.com website

http://www.amazon.com/





Conclusion Many of these IT processes require compatibility with each other to perform properly.

Technology has made us slaves to computers.

Everyday life tasks are affected by some type of IT processing applications.

uopx wk8 bus210 it applications presentation

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