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April 2015 e-bulletin Welcome to the Healthwatch Bristol e-bulletin. The content is a mixture of local, regional information regarding health, wellbeing and social care services. Contents Local Events Local Information Healthwatch Update Training If you have any events or information that you would like us to include in our e-bulletin please contact us at [email protected] We need information for the next edition by 20 April. If you have a group, event or organisation relating to health and wellbeing that you would like to be listed for free please contact Well Aware T: 0808 808 5252 or E: [email protected]

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April 2015 e-bulletinWelcome to the Healthwatch Bristol e-bulletin. The content is a mixture of local, regional information regarding health, wellbeing and social care services.

Contents

Local EventsLocal InformationHealthwatch UpdateTraining

If you have any events or information that you would like us to include in our e-bulletin please contact us at [email protected] need information for the next edition by 20 April.If you have a group, event or organisation relating to health and wellbeing that you would like to be listed for free please contact Well Aware T: 0808 808 5252or E: [email protected]

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Local Events CREATE Centre StrollsFriday 10 April and Friday 1 May at 1.30pm, from CREATE Centre, B Bond, Smeaton Road, Bristol, Avon BS1 6XNBristol Autism Spectrum Services invite you to join them for their monthly ‘CREATE Centre Stroll’. The walk on 10 April will be and around Clifton with short talks on the historical people who lived and worked in the area. In May the walk will be to and around Greville Smyth Park and during the walk participants will be using the five ways of wellbeing (connecting, learning, being active, noticing and giving). The walks start from the CREATE Centre. Both walks will end with a visit to a café for refreshments. Contact Pam or Nicola for more information.T: 07732 625781 (Pam) / 01173 521283 (Nicola)E: [email protected] / [email protected]

#whyvotebristol15 Bristol West candidates question timeThursday 16 April, 6pm to 8pm, Trinity Centre, Trinity Road, Bristol, BS2 0NWAsk the parliamentary candidates for Bristol West how they will represent your needs and aspirations if they are elected.W: www.voscur.org/diary/whyvotebristol15

Off the Record are 50 years young! Friday 17 April 7pm, Colston Hall, Colston Street, Bristol BS1 5AROff The Record is celebrating their 50th year of providing mental health support to young people by holding a casual celebration event. Please register for a place. W: http://tinyurl.com/kv4yj74

Local Events Local Information

Green Youth Day20 April 9am-5pm, Colston Hall, Colston Street, Bristol, BS1 5AR The first official Bristol 2015 summit is focused on young people and environmental issues. Led by an advisory group of young people, the day will address issues identified by the group as important to them and their friends. Subjects covered include the science of climate change, protecting wildlife and the oceans, human rights, the clothes we wear, equality, how to campaign successfully, and why questioning the establishment is essential. The event is open to all young people under the age of 25, secondary school groups, college and University students. The event organisers want to learn from young people so that Bristol 2015 can take their message to the world.W: http://tinyurl.com/o2hsptp

Local Information Service user priorities in relation to prison mental health care An undergraduate research study is looking for participants who have an experience of mental illness and/or who have been detained in prison. The study seeks to address the research question: ‘What are the views and opinions of people with a lived experience of mental illness, and/or those who have been detained in prison, on the types of services they believe should be available to the people in prison with a mental illness?’ Participation will involve completing a questionnaire. For more information, please contact Rose Wilson.E: [email protected]: 07867596920

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Single parent researchA PhD researcher is talking to single mums about their experiences using local services. If you are a single mum with children of any age and would like to share your experience, please contact Kate Clayton who will arrange to meet you at a time and location to suit you. Costs covered and children welcome. E: [email protected]

New website to inform patients about Chronic Kidney diseaseUniversity of Bristol has launched a new website that will help bridge the communication gap between healthcare professionals and patients diagnosed with mild chronic kidney disease (CKD) after research revealed a disparity between what GPs explain and what patients understand about the condition. Patients can view video interviews with people talking about their experiences of early stage CKD, having regular check-ups and the ways in which they try to look after their health. For health professionals, the website provides an insight into the experiences of people who are being monitored for early signs of kidney problems – what information they have received, what they found helpful and unhelpful, their key questions and concerns, and their views on how monitoring could be made more meaningful to them. The resource has been developed by University of Bristol academics. W: www.healthtalk.org/kidney-health

RSVP-West - Lay Assessors for Bristol’s Home Care Service The volunteer lay assessors visit people who have home care commis-sioned by Bristol City Council to find out what they think about their service.Some people receive a very good service which they value. However, some are not so

happy with their home care and we think it is im-portant that their voices are heard. These people are amongst the most vulnerable in our community and this care at home is vital to their ability to remain independent and to have a quality of life.RSVP recruit volunteers who are over 50 years of age, typically retired or working part time. We are particularly looking for people who have good communication skills; are flexible and organised, use e-mail; en-joy team working, but are able to work on their own, and are not judgmental. They will receive training and good support whilst they undertake this rewarding and challenging volunteer role. RSVP pay of pocket expenses and provide public liability insurance.If you are interested in finding out more or may wish to apply, please contact:Ken Dolbear on E: [email protected] Snook on [email protected]. RSVP office – 0117 922 4392/ 925 0505

Headway Bristol’s new premisesHeadway Bristol has moved premises. Their new address is: Headway Bristol, Frenchay Beckspool Building (previously known as the Burden Centre), Frenchay Park Road, Bristol, BS16 1LE.The new building is more spacious with accessible facilities and brand new furniture. They will have a dedicated library and support room, as well as a brand new and fully customised rehabilitation kitchen that will enable Headway service users to develop their cooking skills and gain confidence in the kitchen. There is also a large, open garden for service users to enjoy. T: 0117 340 3771E: [email protected]: www.headwaybristol.org.uk

Local Information

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Hospital Youth Council share latest newsTo find out more about what University Hospitals Bristol’s (UHB) Youth Council has been doing, read the latest edition of their newsletter, ‘Shout Out’, on the UHB website. W: http://tinyurl.com/ksme7tu

Counselling service for Deaf women in British Sign LanguageWomankind is offering a free and confidential counselling service for Deaf Women with a qualified and experienced counsellor in central Bristol.Text: 07971345263E: [email protected]

Saturday morning athleticsSaturdays, 10am to 11am, Whitehall Track, BS5 9AZLearn a new sport or develop your skills in a fun, friendly environment with coaching and competitions. Open to anyone over 12 years old. £1 per session. E: [email protected]

Open art studio for refugees and asylum seekersMondays 1.30-4.30pm at St Agnes Lodge, St Agnes Park, Bristol, BS2 9LJ The Open Art Studio at St Agnes Lodge is now able to welcome 16 and 17 year olds who have had or are still having experience of the asylum seeking process and mothers who have children with them. Adult refugees and asylum seekers are also welcome. Contact Sarah Robinson, Programme Manager at Art Refuge UK.T: 07939 764 152E: [email protected]

Local InformationNew community fund is giving away up to £25,000 for projects that will make a real difference to local communities The Aviva Community Fund offers support and funding for projects to help enhance local communities. To qualify, the project must make a positive difference to people’s lives in one of the following categories: • Health, disability and wellbeing• Supporting the younger generation• Supporting the older generation• Community supportThere are four different funding levels you can apply for, ranging from £1,000 to up to £25,000. Submissions will open until 30 April. W: http://tinyurl.com/p8ofbhz T: 0207 358 6490 E: [email protected]

Healthwatch Bristol Update Healthwatch Bristol: carers need more supportLocal people have been telling Healthwatch Bristol their stories about health and social care services in Bristol. This month, a theme that is emerging from their feedback is: cancer services are good, but there is a need for more support for carers of people with cancer.What do you think? Have you or your family or friends had any experiences, good or bad, regarding cancer support services for carers, or with any other health and social care services? We will take this information to the people who commission the relevant services, so they know what people think and can plan improvements for the future.

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Contact Healthwatch Bristol T: 0117 2690400E: [email protected]: www.healthwatchbristol.co.ukText: text bris + your story to T: 07860 021 603 Twitter: @HWBristol and Facebook Children and Young People’s Mental Health Taskforce report is published Earlier this year Healthwatch Bristol shared the feedback given to us by children and young people living in Bristol with the Parliamentary Children and Young People’s Mental Health Taskforce. The taskforce has now published their report which outlines a number of proposals the government wishes to see by 2020. These include: tackling stigma and improving attitudes to mental illness; introducing more access and waiting time standards for services; establishing ‘one stop shop’ support services in the community and improving access for children and young people who are particularly vulnerable. The report sets out how much of this can be achieved through better working between the NHS, local authorities, voluntary and community services, schools and other local services. It also makes it clear that many of these changes can be achieved by working differently, rather than needing significant investment. Anna Bradley, Chair of Healthwatch England, said: “The increasing importance being placed on mental health at the moment is really encouraging, and the Government should be applauded for both the intent behind this report and for promising additional investment in children’s mental health services. […] Whatever happens, local Healthwatch is, and will continue to be, a reality check on the ground for reviewing the access to and quality of CAMHS.” Full report available at:W: http://tinyurl.com/ka3vhdo

#YHWBeingMe SurveyIn response to feedback from children and young people about a lack of support for their health and wellbeing, Healthwatch Bristol has launched the #YHWBeingMe survey to find out more about children, young people and families’ experiences of accessing and receiving support for their emotional wellbeing and to collect ideas for how to develop services. Please share and complete the survey.W: https://www.surveymonkey.com/s/NJ6FPVW

Deaf and Deafblind Sports event On Saturday 7 March, as part of the Deaf Health and Wellbeing Promotion and Access Sport and Ignite Programme, a sports taster event for people who are Deaf or Deafblind was held at City Academy, Bristol. The event featured 15 different sport activities and 21 information stands and was attended by 110 people. During the day Healthwatch Bristol spoke to lots of people about their experiences of health and social care services. People told us that they often have to ask a family member to interpret for them, using British Sign Language (BSL), during medical appointments, and were unsure about how to request an interpreter. Healthwatch Bristol will share all the feedback with commissioners and service providers. To read the full report and to tell us your own feedback, visit the Healthwatch Bristol website.W: http://healthwatchbristol.co.uk/?p=1614

LGBTQ Community Health Survey for Bristol The Diversity Trust has launched a LGBTQ Community Health Survey for Bristol which has been funded by Healthwatch Bristol. Berkeley Wilde, Director of the Diversity

Local Information

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Trust, said: “We are really pleased to be launching this survey. We have carried out similar health needs assessments in other local areas and we are mapping the health and wellbeing of LGBTQ people across the area. We plan to use the results to influence public policy and decision-making. We have found, for example, LGBTQ people have higher levels of anxiety and depression, suicidal thoughts and feelings and self-harm. We have also found that LGBTQ often experience barriers when accessing services even fearing discrimination. We want to gather evidence to make a real difference to the lives of LGBTQ people in our local communities.” Healthwatch Bristol and The Diversity Trust encourage people to promote and complete the survey which can be accessed online.W: www.surveymonkey.com/r/healthwatchlgbtqsurvey

The King’s Fund Report – Local Healthwatch: progress and promiseOver the last few months the King’s Fund have been conducting an independent evaluation of local Healthwatch on behalf of the Department of Health. The report states that the activities of local Healthwatch are wide ranging and recognises that they are on their way to making an impact for local people, but in some areas the network is in a development stage. The report acknowledges the progress local Healthwatch have made in gathering people’s views and using this evidence to influence providers and commissioners. However, the report reflects that local

Healthwatch are reliant on building relationships with other local stakeholders in order

to develop legitimacy,

National Informationinfluence decisions and create impact, and the limited capacity and differing local interpretations of what local Healthwatch should be focusing on is impacting effectiveness in carrying out statutory functions. Healthwatch Bristol is pleased to note the progress of local Healthwatch as recognised in this report, and is looking forward to ensuring that the recommendations are implemented locally to improve our service.W: http://tinyurl.com/nggv7be

TrainingSPAN is running a ‘Healthy eating Rethink Carers Service ‘Caring and Coping’ education programmeThis six session educational programme is an opportunity for family members or friends of people with a mental health illness to learn more about diagnoses and treatments, develop practical skills in the areas of communication, problem solving and self help, and to meet and talk to a variety of professionals working in Bristol as well as other people in a similar situation. Starting on 29 April 2015, the sessions are each two hours long, held once a week in the early evening at City of Bristol College. The sessions aim to be flexible and respond to the requests and feedback of participants. Rethink Carers Service is funded by the City Council and NHS Bristol, and the course is free to carers who live in Bristol or who support someone who lives in the city. Developed by Rethink Mental Illness, and co-facilitated by staff from Rethink and Bristol Mental Health, the Bristol course is designed specifically for those who are new to mental health services or who have recently taken on a caring role. If your relative or friend has had mental health issues for a long time and you have knowledge about illnesses and treatments, this course may not be for you, but there are other ways in which Rethink can support you, including one to one

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appointments, support groups and their local newsletter. If you are a professional and you are in contact with a carer, Rethink encourage you to call them to discuss whether they might benefit from the course.

Building Research Partnerships WorkshopWednesday 22 April 2015 9.30am - 4.30pm at University of the West of England (UWE), Glenside Campus, Blackberry Hill, Bristol, BS16 1DD This workshop is an opportunity for researchers and members of the public to find out more about involvement in research. The workshop is for people interested in getting involved in research, and researchers interested in involving patients and carers in their research. It will outline the different types of research methods and terminology used in research and how the public can get involved, as well as exploring the issues related to becoming and being a member of the public involved in research. It is free and lunch will be provided. For more information contact Kim Thomas, PPI Administrator, or register for a place on the website. E: [email protected] T: 0117 3421251W: http://tinyurl.com/npdkgqr

Creating inclusion seminar ‘See the Bigger Picture’ Tuesday 16 June, The Lighthouse, Poole.The ACDC (Arts, Crafts and Dignity in Care) cluster aims to reduce social isolation through creative engagement, helping socially isolated people enhance both their participation in and contribution to society. W: www.creatinginclusion.eu

National InformationConsultation: strengthening rights and choices for people to live in the communityThis Department of Health consultation seeks views to strengthen the rights of people with learning disabilities, autism and mental health issues to enable them to live independently. The consultation ends Friday 29 May 11.45pm. W: http://tinyurl.com/nq3mt78

Action to improve race equality across the NHS workforce NHS England has this week announced action to improve race equality across the NHS workforce. They have produced a toolkit that aims to help organisations improve the services they provide for their local communities and provide better working environments for all groups. W: http://tinyurl.com/mndxuff

Report on how integrated working improves the health of local communitiesThis report by Public Health England (PHE) and the Local Government Association shows how integrated working by local government and local health teams and the voluntary sector can improve the health of local communities. The publication ‘Local leadership, new approaches’ includes seven case studies. W: http://tinyurl.com/lokmwdz

National Information

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Contact Us...

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Now you can text us your issues - is the health or social care service that you have received good or bad?Text bris followed by your message to: 07860 021 603

Write to us at: Healthwatch Bristol, The Care Forum, The Vassall Centre Gill Avenue, Fishponds, Bristol BS16 2QQ.T: 0117 965 4444 Fax 0117 965 0200 E: [email protected] web: www.healthwatchbristol.co.uk TCF: www.thecareforum.org

For information and signposting visit www.wellaware.org.uk

If you would like to receive a paper copy of this e-bulletin please let us know.

This email message does not necessarily express the views of The Care Forum and should be considered personal unless there is a specific statement to the contrary.DisclaimerThe Care Forum makes every effort to maintain the accuracy of the information it uses but cannot accept responsibility for personal security, any loss or damage which may occur from use of the information. The Care Forum does not provide quality control of external links; the inclusion of any company’s name within the pages should not be construed as a recommendation of that organisation’s products and / or services. If you find anything that causes concern, E: [email protected] or T: 0117 965 4444 or write to The Care Forum, The Vassall Centre, Gill Avenue, Fishponds, Bristol BS16 2QQ.