unpaid debt case 2 final

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  • 7/30/2019 Unpaid Debt Case 2 Final

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    Wilson beeson President of Americana

    Marco Owner of Manufacturing plant

    Wilson and Marco close friendship/work

    relations since 15 years.Marco model customer and prompt payer

    Marco affected by Spanish economicfaltered.

    Unpaid debt accounted to $4mn. in eightmonths

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    Stimulus Event

    Problem Definition

    Information Search

    Generating alternatives

    Evaluation of alternatives

    Choosing alternative

    Implementing Decision

    Gap performance

    Board has instructedWilson to solve the debt

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    Stimulus Event

    Problem Definition

    Information Search

    Generating alternatives

    Evaluation of alternatives

    Choosing alternative

    Implementing Decision

    Gap performance

    Opportunity:- unpaid debt moneycould be used for company.

    Performance:- Top customer notbeing able to pay the bill.

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    Stimulus Event

    Problem Definition

    Information Search

    Generating alternatives

    Evaluation of alternatives

    Choosing alternative

    Implementing Decision

    Gap performance

    How will Wilson acquire paymentfrom his close friend and topcustomer.

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    Stimulus Event

    Problem Definition

    Information Search

    Generating alternatives

    Evaluation of alternatives

    Choosing alternative

    Implementing Decision

    Gap performance

    Primary information: Realistic situation about the market

    scenario. Financial ability of Quintana through

    companys representative.

    Secondary information:News/Business Magzine/

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    Stimulus Event

    Problem Definition

    Information Search

    Generating alternatives

    Evaluation of alternatives

    Choosing alternative

    Implementing Decision

    Gap performance

    Debt Settlement Part instalment payment Collateral Security (land

    mortgage, personal assetmortgage)

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    Debt settlement

    Debt settlement

    Marco can be asked to pay amount lower then the total

    amount of debt as settlement according to his capacity.

    The time required and the resources required for settlement

    of this unpaid debt would be saved

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    Part payment

    Part payment/Installment method in

    order to reduce the burden of lumpsum

    payment.

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    Collateral Security (land mortgage,personal asset mortgage)

    Ask for a collateral security as asecurity against the recovery of the

    payment and a certain tenure should be

    given rendering the payment.

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    Wilson should have a one on one conversation with

    Marco

    Offer a low debt settlement option as a goodwill

    gesture by the company for being a model customer

    Marco should be given a credit period time to arrange

    for the funds.

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    Wilson has taken the Decision under Uncertainity

    The type of decision made could be understood from

    Strategy used:

    Rational

    Type of problem

    Non-structured

    Type of manager

    Sensing-thinking manager

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    14/15Developed by MET CETProf. Vikas Naik, 201014

    Broad, Non-structured,Infrequent, MuchUncertainty

    Both structuredand unstructured

    Frequent,Structured,

    Repetitive,Much certain

    Programmed Decisions

    Non-Programmed Decisions

    ManagementLevel

    TypeofProb

    lem

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