unlocking the benefits of 5g for the enterprise customer kpmg s … · 2020-04-17 · mwc 2019...

MWC 2019Unlocking the benefits of 5G for the enterprise customer

Alex HoltGlobal Head of Telecoms and Media, KPMG

Joined by:Asa TamsonsSVP and Head of Business Area Technologies and New Businesses EricssonVivek BadrinathCEO Vodafone Enterprise

Terry HalvorsenCIO/EVP IT Mobile, Samsung Electronics

Document Classification: KPMG Public

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Why is value creation in enterprise so important?

© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliat ed with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

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© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

5G has a compelling story

10,000 x more traffic

10-100 x more devices

1 x millisecond latency

10 years M2M battery life

M2M ultra slow cost

10 Gbit/s peak data rates

100 Mbit/s whereverneeded

5GPerformance requirements

2020+

5 Key drivers of value

1 Capacity

2 Reliability

3 Latency

4Bandwidth

5Efficiency

4



Value to be unlocked with 5G by enterprise vertical

Aerospace & defence

Utilities

FinanceInsurance

Entertainment & Media

Technology

Healthcare

Pharma

Mining

Manufacturing

Retail

Logistics

Transport / Mobility

Val

ue

to b

e u

nlo

cked

(as

% o

f cu

rren

t re

ven

ue)

Campus use-cases City use-cases

Time horizon for commence of value unlocking (years)

$4.3tn in value to be unlocked through identified use-cases

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

0 1 2 3 4 5 6 7

Axi

s Ti

tle

Axis Title

Public Sector Financial Services TMT Healthcare Industrials Consumer Goods & Retail

$20bn

$850bn

5



The DNA of an enterprise 5G use caseMachine enhanced decision making

Minimising human error and improving the quality

of decision making

Data rich

Unleash new business models through the vast

amounts of additional data from sensors

Visualisation

Providing operations personnel or customers with

deep knowledge and experience overlays

Agile automation

Providing automation with minimal trade off of

customisation, flexibility or quality

Intelligent efficiency

Ubiquitous access to data and computer power, reducing friction and wastage, while

enhancing quality

Trusted connectionsProviding critical

services / products with secure data and network uptime

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© 2019 KPMG LLP, a UK limited liability partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved. 6



Case study 1: Manufacturing

TodaySupply chain

Planning & scheduling

Inbound logistics

Raw material

inventory

Machining setup

Tooling management

Work under management

Quality& safety

Manufacturing process

Finished goods inventory Outbound

logistics

Distribution

— Linear process— Long lead times— Susceptible to breakdowns— High potential for waste

5G vision

AI Basedplanning

Edge computingConnected machines

High-bandwidth, low latency

Setup and adjustment

AR enabled workers

Finished goods and integrated logistics

No need to wait!

Distribution

— Highly agile process— Responsive to customer demand

and specifications— “Always-on” – no breakdowns— High efficiency & agility

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Cus

tom

er tr

acki

ng

Immediate video consultation

Notification of work and family

Case study 2: HealthcareCurrent

Symptoms

Self-assessment

Delay leadingto potential damage

Arrange consultation

Tests

DiagnnosisTreatment

Surgery

Pharmaceuticals

Re-assessment

Management

— Linear— User initiated— Wait times leading to user

apathy/damage/spreading— Treatment orientated

5G vision

Sensors detecting vital KPIs

On-going detection

of changes

Streaming diagnosis

Real-time diagnosis

Notification of healthcare platform

No user involvement

Automatic initiation of treatment

Surgery

Pharma

Drone delivery

Tele-surgery if needed

Updated healthcare profile

— Responsive to customer demand and specifications

— Prevention orientated— High efficiency— Helping us live healthier and longer

No wait time

8





Case study 3: MobilityToday

Customer gets in car

1 hour traffic jam

Customer drives car

3 hours

Customer reachesdestination

— Contains vast amounts of unproductive, invaluable time

— Low opportunity for new business models

5G vision Customerhails AV robo-taxi

TAXI

Smart traffic hub updates optimal flow model

0-2 hours

New retail / entertainment

Orders dinner online in vehicle

Customer watches favorite series

Orders groceriesin vehicle

Checks news& social media

Productive time/ remote work

1.5 hours

In-car video-meetingwith new client

High board wideconnection to corp. VPN

Car interfaces with city traffic

system, saves 30 min of connection

Car picks up goods/dinner from drive-by station

Customer getsto destination

— Creates productive, interactive time

— New businesses are able to tailor products for this new market

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How to be an Outpacer in 5G Enterprise

1 Don’t be a 4G thinker anymore

2 Understand 5G Enterprise DNA

3Recognise timing of roll-outs will vary, and so will the creation of value

4Enterprise divisions need to be insight led and agile in their product creation

5Collaborate…unlocking the value drivers (the DNA) will require you to co-create…

“Think” “Design” “Do”

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Impact on industries

Machine-enhanceddecision making Data rich Visualisation

Agileautomation

Intelligentefficiency

Trustedconnections

Aerospace / Defence ✔✔✔ ✔✔✔ ✔✔

Utilities ✔✔ ✔✔✔

Professional Services ✔✔✔ ✔ ✔

Finance ✔✔✔ ✔✔✔

Insurance ✔✔✔ ✔✔ ✔✔✔ ✔

Entertainment & Media ✔✔✔ ✔✔✔

Technology ✔✔✔ ✔✔✔ ✔✔✔ ✔✔✔ ✔

Healthcare ✔✔✔ ✔✔ ✔✔ ✔✔✔

Pharma ✔✔ ✔

Mining ✔✔ ✔✔✔

Manufacturing ✔✔ ✔✔ ✔✔✔ ✔✔

Retail ✔✔ ✔✔✔ ✔✔

Logistics ✔✔✔ ✔✔✔ ✔✔✔

Transport / Mobility ✔✔✔ ✔✔✔

Public sector

Financial services

TMT

Healthcare

Industrials

Consumer goods/retail

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Timeframes for value to be unlockedWe assessed the nature of the industries to understand when this value may begin to be unlocked

1 2 3 4 5 6 70

0-3 Years

Campus use cases— Privately accessible— Physically contained use cases— Use-cases already identified— Typically product-focused

— E.g. Manufacturing, natural resources

3-7 Years

City use cases— Publically accessible — Wider area coverage (high-density areas)— Use cases being explored— Product and service focused

— E.g. Mobility / logistics, health-treatment, Utilities, Media

7+ Years

Beyond— Publically accessible — Available in most areas— Use cases not yet

identified— Integrated part of

products and services

— Limited by our own imagination!


kpmg.com/uk

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.


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unlocking the benefits of 5g for the enterprise customer kpmg s … · 2020-04-17 · mwc 2019...

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