unlock your organizational personality
DESCRIPTION
Discover your organizational personality's key principles and learn how to implement them to increase your productivity.TRANSCRIPT
ORGANIZATIONAL
PERSONALITIES
TEAM EDITION
Discover and apply the key points of your organizational
personality to increase your productivity.
POWER UP YOUR
PRODUCTIVITY
WITH
copyright © 2013, You Time Solutions. All rights reserved.
BEFORE WE START a little more about me (Paula McGarrell)
2. Founded the Triad’s leading concierge
service (You Time Solutions) which
manages client projects and tasks, at
home and at the office
MY ORGANIZATIONAL
PERSONALITY:
VSEI
VISUAL
SPECIFIC
ELECTRONIC
INNER
MOTIVATED
copyright © 2013, You Time Solutions. All rights reserved.
WHO AM I?
BA in Psychology from Salem College 1.
I am not – repeat, am not- a public
speaker. (please be kind!) 4.
3. Leveraged this concept to earn more
than 3x the national average for
concierge services in the U.S.
5. My whole life I was told I was not a very
organized person.
WHAT WE WILL LEARN
OVERVIEW
1. What Is
It?
• What are
organizational
personalities?
Introduction
2. Key
Points
• Discover your
organizational
personality.
Basic Principles
3. How To
Apply It
• Using key points
of organizational
personalities for
yourself and in
team settings.
Put It Into Practice
• How was this
discovered?
• Why is it
important?
• Learn basic
principles and
best practices. • Work-arounds for
when issues arise.
copyright © 2013, You Time Solutions. All rights reserved.
WHAT TO EXPECT
copyright © 2013, You Time Solutions. All rights reserved.
IMPLEMENTING THE PRINCIPLES OF
ORGANIZATIONAL PERSONALITIES
WILL POSITIVELY IMPACT YOU AND YOUR TEAM
1. Better communication
and increased team
productivity.
2. Increased client and
team satisfaction
through more
consistent results.
3. Better handle on
personal and
professional tasks.
WHAT IS AN ORGANIZATIONAL
PERSONALITY?
TEAM EDITION
AN ORGANIZATIONAL PERSONALITY IS THE
EXPRESSION OF HOW A PERSON COGNITIVELY
PROCESSES AND MANAGES INFORMATION,
SYSTEMS, AND PHYSICAL SPACES.
copyright © 2013, You Time Solutions. All rights reserved.
HOW WE DISCOVERED THIS
copyright © 2013, You Time Solutions. All rights reserved.
WE WANTED TO MAKE MORE MONEY
AND HAVE HAPPIER CLIENTS.
We began looking for a systematic approach to our
organization service. We asked:
1. Why did some clients have better
success with maintaining their
organization?
2. Is there a link between the types of
people who did not see long term results
vs. those who did?
WHAT WE DISCOVERED We found some interesting patterns in our research…
1.
2.
3.
There were 4 key factors that seemed
to be most influential when
implementing a solution to an
organization problem.
Our clients seemed to have two distinct
responses to each of those 4 key factors
which produced predictable behaviors
and outcomes.
Solutions began to emerge as ‘best
practices’ for each of those responses.
copyright © 2013, You Time Solutions. All rights reserved. TEAM EDITION
4. The emerging patterns applied not only
to physical spaces, but also to systems.
WHY IS THIS IMPORTANT?
UNDERSTANDING YOUR
ORGANIZATIONAL
PERSONALITY IMPACTS
copyright © 2013, You Time Solutions. All rights reserved.
Tim
e
Spa
ces
Mo
ney
Te
am
s
Wo
rk
Life
& S
elf
Implementing the keys of your
organizational personality
leads you to become more
organized.
DID YOU KNOW?
copyright © 2013, You Time Solutions. All rights reserved.
U.S. Professionals waste on
average 40% of their day because they don’t have
the organizational skills to
cope with increasing work
loads and demands. Wall Street Journal
CLUTTER AND LACK OF SPACE IS
THE #5 COMPLAINT IN AN OFFICE.
International Facility Management
Association
59% of middle managers surveyed in
U.S. and U.K. miss important
information everyday because it
exists within their organization but
they cannot find it.
Wall Street Journal
paper handled
within a
business that
will be lost
The Boston Globe
15% time
employees
spend locating
lost documents
30% EACH YEAR
EXECUTIVES LOSE
6 WEEKS BY BEING
UNORGANIZED. FastCompany Magazine
REAL WORLD
EXAMPLE Nadia Shirin Moffett
Executive Director of The Queen’s Foundation
copyright © 2013, You Time Solutions. All rights reserved. TEAM EDITION
• Needed a system for
managing the various
programs and people within
the organization.
• Nadia had an organizational
personality conflict with
many of the volunteers.
• We helped her to understand
and implement keys for her
team’s organizational
personalities
• Her non-profit has grown
exponentially because her
team can function as an
organized unit.
WHAT IS YOUR ORGANIZATIONAL
PERSONALITY TYPE?
THE ASSESSMENT
copyright © 2013, You Time Solutions. All rights reserved.
LET’S JUMP IN
www.UnlockYourOrgPersonality.com
HERE’S HOW IT WORKS Grab the handout titled ‘What is Your Organizational Personality?’
1.
2.
3.
Answer each question with True or False
by circling the correct letter.
For each section, determine if you
answered mostly True or False.
We’ll help you score the test and write
out your unique organizational
personality.
copyright © 2013, You Time Solutions. All rights reserved. TEAM EDITION
(don’t look at the answer key!)
SCORING
1. CONTAINED/
VISUAL
Mostly Trues = C
Mostly Falses = V
copyright © 2013, You Time Solutions. All rights reserved.
3. PAPER/
ELECTRONIC
Mostly Trues = P
Mostly Falses = E
2. GENERAL/
SPECIFIC
Mostly Trues = S
Mostly Falses = G
4. INNER/
OUTER
Mostly Trues = O
Mostly Falses = I
BA in Psychology from Salem College
copyright © 2013, You Time Solutions. All rights reserved.
SPECTRUM 1
CONTAINED VS. VISUAL
Concerning requirement for visibility of items
and information.
• Out of sight = out of mind
• Needs visual cues
• Works better if they can ‘see
the big picture’
• Information not broken up
visually can be lost on them
• Higher tolerance for clutter
VISUAL CONTAINED
• Too many visual cues or
prompts hinder their speed of
processing
• Needs a clutter-free workspace
(physically or electronically)
• Does not need to ‘see’ in order
to process information
CONTAINED EXAMPLES
copyright © 2013, You Time Solutions. All rights reserved. SPECTRUM 1
Physical Spaces Communication
VISUAL EXAMPLES
copyright © 2013, You Time Solutions. All rights reserved. SPECTRUM 1
Physical Spaces Communication
BA in Psychology from Salem College
copyright © 2013, You Time Solutions. All rights reserved.
SPECTRUM 2
SPECIFIC VS. GENERAL
Concerning depth of detail needed for
maximum functioning.
• Requires very specific
hierarchies for processes,
locations of information/items
• Too little detail can slow them
down and cause anxiety
• Works best with rules/systems,
without them information is
easily lost
SPECIFIC GENERAL
• Too many categories or steps
hinder their speed of
processing
• Lengthy or overly detailed
information can be easily lost
on them
• Works best with simple
processes and non-intricate
hierarchies
SPECIFIC EXAMPLES
copyright © 2013, You Time Solutions. All rights reserved. SPECTRUM 2
Systems Communication
GENERAL EXAMPLES
copyright © 2013, You Time Solutions. All rights reserved. SPECTRUM 2
Systems Communication
BA in Psychology from Salem College
copyright © 2013, You Time Solutions. All rights reserved.
SPECTRUM 3
PAPER VS. ELECTRONIC
Concerning mode of information delivery
and capture.
• Feels more secure having hard
copies of important information
• Prefers to write items down on
paper to do lists
• Electronic versions of
information are difficult to work
with and keep track of
• Works better with paper systems
PAPER ELECTRONIC
• Has difficulty with keeping
track of paper versions of
information
• Using applications for task
management are preferable
• Responds quicker and more
reliably to electronic
communications
• Works better with non-paper
systems
PAPER EXAMPLES
copyright © 2013, You Time Solutions. All rights reserved. SPECTRUM 3
Information Systems
ELECTRONIC EXAMPLES
copyright © 2013, You Time Solutions. All rights reserved. SPECTRUM 3
Information Systems
BA in Psychology from Salem College
copyright © 2013, You Time Solutions. All rights reserved.
SPECTRUM 4
OUTER VS. INNER MOTIVATED
Concerning primary motivation source for
completion of tasks and milestones.
• Is able to self-motivate towards
completion of goals
• Requires very little outside
accountability to meet deadlines
• Is able to follow a system and
maintain it with little help
INNER MOTIVATED OUTER MOTIVATED
• Thrives when outside sources of
accountability help keep them
on track
• Requires outside sources of
accountability to meet
deadlines
• Works best when their
individual work affects their
team in measurable ways
WHAT WE WILL LEARN
TOPIC CHECKUP
1. What Is
It?
• What are
organizational
personalities?
• How did we come
upon this concept?
• Why is it
important?
Introduction
2. Key
Points
• Discover your
organizational
personality.
• Learn basic
principles and
best practices for
each personality
type.
Basic Principles
3. How To
Apply It
Put It Into Practice
copyright © 2013, You Time Solutions. All rights reserved.
• Using key points
of organizational
personalities for
yourself and in
team settings.
• Creating
workarounds for
personality
conflict issues.
TIP #1: START WITH A FEW CHANGES.
APPLY IT
copyright © 2013, You Time Solutions. All rights reserved. www.YouTimeSolutions.com
Even a few small changes can make a big
impact on your productivity.
REAL WORLD EXAMPLE Case Studies from You Time Solutions’ Interns
copyright © 2013, You Time Solutions. All rights reserved.
APPLY IT
NICOLE*
Consistently missed deadlines.
Had a problem with losing
assignments and not completing
all details requested.
ISSUES & STRUGGLES:
BRIANA*
Consistently missed deadlines.
Seemed to become fixated on
meaningless details instead of
the big picture.
ISSUES & STRUGGLES:
REAL WORLD EXAMPLE Case Studies from You Time Solutions’ Interns
copyright © 2013, You Time Solutions. All rights reserved.
APPLY IT
NICOLE* BRIANA*
Encouraged her to make visual
prompts verbal for instructions.
Emailed information instead of giving
paper copies of assignments.
Cut out unnecessary details and
visually broke up communications.
SOLUTIONS:
Required milestones to be signed off
during check-in meetings.
Encouraged her to print or write out
important information if electronic.
Gave clarity on the level of detail we
were looking for at each step.
SOLUTIONS:
VGEI CSPO
TIP #2: LEAN ON THE STRENGTH OF
YOUR OTHER TRAITS.
APPLY IT
copyright © 2013, You Time Solutions. All rights reserved. www.YouTimeSolutions.com
When dealing with a situation that doesn’t work
with an aspect of your organizational personality,
use your other traits to bridge the gap.
REAL WORLD EXAMPLE Case Studies from You Time Solutions’ Clients
copyright © 2013, You Time Solutions. All rights reserved.
APPLY IT
ISSUE:
Struggles with paying
bills on time that come
in paper form.
JENNY* DANIEL*
VGEI CSEO
SHAUN*
VSPI
ISSUE:
Forgets tasks given
verbally or written
down during client
meetings.
SOLUTION:
Created auto reminders
in a shared calendar for
each bill date.
SOLUTION:
Uses to do list app on
phone or pdf scan to
create task list.
SOLUTION:
Assigns specific
locations to supplies
mentally.
ISSUE:
Has difficulty finding
supplies within opaque
containers in shared
office space.
Conflict Trait = V
Other Trait = E
Conflict Trait = E
Other Trait = O
Conflict Trait = V
Other trait = S
TIP #3: FIND THE COMMON
DENOMINATOR AND WORK IT.
APPLY IT
copyright © 2013, You Time Solutions. All rights reserved. www.YouTimeSolutions.com
If you and your team have disparate
organizational personalities, figure out which
traits you have in common.
REAL WORLD EXAMPLE Case Studies from You Time Solutions’ Clients
copyright © 2013, You Time Solutions. All rights reserved.
APPLY IT
BRETT* AMBER*
PAPER
Brett and Amber are partners in running a small technology firm.
Whenever important information needs to be exchanged or
communicated, they record and track items against a paper system.
COMMON DENOMINATOR:
VSPO CGPI
REAL WORLD EXAMPLE Case Studies from You Time Solutions’ Co-Owners
copyright © 2013, You Time Solutions. All rights reserved.
APPLY IT
LEIGH
ANNE PAULA
INNER MOTIVATED
We learned that regardless of our differences, we both could create a
plan and stick to it. We set up protocols and practices for each area of
our businesses ahead of time to take the guesswork out of our
communication and everyday work.
COMMON DENOMINATOR:
CGPI VSEI
TIP #4: FIGURE OUT THE ORGANIZATIONAL
PERSONALITIES OF THOSE AROUND
YOU AND USE THAT KNOWLEDGE.
APPLY IT
copyright © 2013, You Time Solutions. All rights reserved. www.YouTimeSolutions.com
It may not come easy at first, but it will pay off.
REAL WORLD EXAMPLE Case Studies from You Time Solutions’ Co-Owners
copyright © 2013, You Time Solutions. All rights reserved.
APPLY IT
LEIGH
ANNE PAULA
TWEAKS & COMPROMISES:
CGPI VSEI
She clearly labels bins and storage in
office to ensure Paula can find items.
LA emails important information to
Paula instead of written notes.
LA provides more details when sharing
something with Paula.
Paula prints out important information
instead of emailing LA.
She neatly puts items out of sight when
done working in a space or on a task.
Paula cuts out details that are
unneeded when communicating.
WHAT WE WILL LEARN
TOPIC CHECKUP
1. What Is
It?
• What are
organizational
personalities?
• How did we come
upon this concept?
• Why is it
important?
Introduction
2. Key
Points
• Discover your
organizational
personality.
• Learn basic
principles and
best practices for
each personality
type.
Basic Principles
3. How To
Apply It
Put It Into Practice
copyright © 2013, You Time Solutions. All rights reserved.
• Using key points
of organizational
personalities for
yourself and in
team settings.
• Creating
workarounds for
personality
conflict issues.
www.YouTimeSolutions.com
ORGANIZATIONAL
PERSONALITIES…
QUESTIONS?
Q & A
copyright © 2013, You Time Solutions. All rights reserved.
BA in Psychology from Salem College
copyright © 2013, You Time Solutions. All rights reserved.
THAT’S ALL FOLKS
THANK YOU.
For more information about
Organizational Personalities or to share
today’s presentation, please email
More about You Time Solutions assistants for life’s tasks & projects
www.youtimesolutions.com