UNLEASH YOUR POTENTIAL!

Successfully Navigate Your Way Through Global & Virtual Teams

Our Team

Beth HowellEmployment Compliance Officer

Human Resources

Howard M. Jenkins, Jr.Manager Diversity & Outreach

Human Resources

Amanda Thomas Generalist III

Human ResourcesSarah Walker

Director of Diversity & InclusionSenior Human Resources Business Partner

& Data Privacy Officer

Sarah Nicholson Manager Compliance & Ethics

Human Resources

Dorothy Goettler Program Lead

Knowledge Management

Objectives

• Understand the challenge of virtual teams

• Understand style and behavioral differences

• Examine effective strategies for team leadership

• Define cultural intelligence

Is it More Challenging to Lead Virtual Teams?

The answer is not in managing geography,it is in managing the relationships

• Adapting leadership style• Understanding cultural

differences• Encouraging collaboration• Building a dream team

Leadership Takes Effort… …and style is everything

• Manage varying individual styles• Create opportunities to

communicate• Extract alternative viewpoints• Embrace differences• Educate team members

Cultural Intelligence Matters

• Gender• Language• Decision Making

• Time Management• Conflict Management• Leadership & Authority

Collaboration Counts

• Disjointed conflict resolution

• Lack of clarity• Willingness to share

information• Missing the water

cooler talk• Technology

People Make the Difference

• Trust and ground rules• Focus on communication• Empowered decisions• Conflict resolution skills• Knowledge of labor laws• Flexibility for time zone

differences

Building the dream team requires…

Questions and Answers

Summary

• Adapt leadership style based on team diversity

• Build cultural intelligence• Collaboration and trust

takes effort• Engagement requires

creativity“Strength lies in differences, not in similarities.”Stephen R. Covey