university student support services: case...

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UNIVERSITY STUDENT SUPPORT SERVICES: CASE STUDY- SHELF HELP MARK WILKINSON HEAD OF STUDENT WELLBEING AND INCLUSION [email protected] LAURA ENNIS INFORMATION SERVICES ADVISOR [email protected] SCURL Health and Wellbeing event 1

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UNIVERSITY STUDENT SUPPORT SERVICES:

CASE STUDY- SHELF HELPMARK WILKINSON

HEAD OF STUDENT WELLBEING AND INCLUSION

[email protected]

LAURA ENNIS

INFORMATION SERVICES ADVISOR

[email protected]

SCURL Health and Wellbeing event 1

STUDENT SUPPORT SERVICES

• Student financial advice/money advice

• Disability information and guidance

• Careers and employability services

• Chaplaincy/faith

• Residence life

• Student association/union services

• Counselling and Wellbeing

• Counselling service

• Mental Health Advisers

AIMS

• To enhance the student experience

• Assist students to fulfil their potential whilst promoting independence and employability development

• Promote inclusion and equal opportunity

• - - - - - - - - - - - - - - - - - - - -

• Work to achieve this at key stages of student contact with the university:

pre-entry, at induction, on-course through to completion and beyond graduation

• Work to create more integrated services:

• Within the institution,

• With the student association,

• With reference to other support services eg. NHS medical services, local authority, voluntary sector.

HOW DO WE ASSIST OUR UNIVERSITIES?

• Work to improve success rates and improve retention• Ease the transition into higher education and target support

in the crucial subsequent transition periods• Target resources at more vulnerable groups (at greatest

risk of dropping out)• Contribute to success of widening participation and

increasing student diversity• Promoting personal development and employability

EDINBURGH NAPIER UNIVERSITY

• STUDENT FUNDING TEAMWORK TO CREATE MORE INTEGRATED SERVICES:

• WITHIN THE INSTITUTION,

• WITH THE STUDENT ASSOCIATION,

• WITH REFERENCE TO OTHER SUPPORT SERVICES EG. NHS MEDICAL SERVICES, LOCAL AUTHORITY, VOLUNTARY SECTOR.

• Shelf Help at Edinburgh Napier University: https://libguides.Napier.Ac.Uk/shelfhelp

• The Reading Agency Reading Well Programmes: https://readingagency.Org.Uk/adults/quick-guides/reading-well/ and https://readingagency.Org.Uk/young-people/quick-guides/reading-well/

• National Institute for Health and Care Excellence evidence summary: https://www.Evidence.Nhs.Uk/search?Q=bibliotherapy

• Bibliotherapy bibliography: https://libguides.Napier.Ac.Uk/ld.Php?Content_id=31515540