university residence life steven hood - director of housing supporting teaching and learning...
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University Residence LifeSteven Hood - Director of Housing
Supporting Teaching and Learning
Teaching Research Service
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University Residence Life – Mission
Statement
The University of Tennessee at Chattanooga Housing and Residence Life Office is dedicated
to assisting our residents achieve the most from their college experience. It is our goal to
provide an attractive and safe living environment that is conducive to
academic, social and personal growth and development. The charge of the residence life
staff is to respond to the residents in a personal, courteous and timely manner and to provide quality programs for a diverse resident
community.
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University of Tennessee at Chattanooga
University Residence Life Organizational Chart Dr. Richard Brown
Vice Chancellor forFinance and Operations
Steven HoodDirector of Housing
Amy Greer (Lockmiller)Chris Stokes (Boling)
Travis Overton(Village)Resident Directors
Val SampleAsst. Dir.
of Housing forResidence Life
Shayla Brown-DavisonIT Technologist
Mary GreerAdministrative
Support
Curtis Gadula (UTC Place)
Area Coordinator
Donna HuffAdministrative
Support
Sharon WilliamsProcurement/
Budget
Resident Assistants
Resident Assistants
Roger DicksonExecutive Bus. Mgr
Doyal BeanMaintenance
Supervisor
Daryl HillRon Hill
Vacant PositionVincent SadlerMaintenance/
Grounds
Grad Assistant
Dagbir SekeCustodian
Mindy Murphy (Boling)
Suzanne Dillard (Lockmiller)
Susan Noblitt (Johnson Village)
Complex Receptionist
Total Full Time Staff
18
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University Residence Life Base Budget 2005 - 2006
Total Employee Budget $661,617
Total Operating Budget $2,947,575
Total Univ. Residence Life Budget $3,613,892
Total Projected Income $3,768,150
Projected for 2006 Reserve Deposit $154,258
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University Residence Life Major Goals 2006-2007 Top Ten Broad Goals to Improve Campus
1. Achieve Occupancy of 95% for North Campus and 90% South Campus
for Fall 2006. 2. Continue efforts to provide unified
services to all residents through partnership with UC Foundation
and Place Properties. 3. Work with SIP Team to accomplish
centralized fee collection for South Campus Residents.
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University Residence Life Major Goals 2006-2007
Top Ten Broad Goals to Improve Campus4. Strengthen Financial Health of North
Campus. 5. Improve South Campus through
installation of video cameras, BEST access and ornamental fencing in
Phase I.
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University Residence Life Major Goals 2006-2007
Top Ten Broad Goals to Improve Campus6. To Strengthen the Residence Life Program in South Campus through the addition of 3 Full-Time Resident Directors.
7. Enhance online capabilities to better serve Housing Residents and Prospective Residents.
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University Residence Life Major Goals 2006-2007
Top Ten Broad Goals to Improve Campus8. Maintain 50% minority representation of Departmental Staff.
9. Continue formal meetings with student group to identify needs for improvement.
10. Develop more specific Long-Term Plan for Lockmiller Apartments.
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Claiming the Assets of Technology
• Utilization of Web Based Software to Manage Housing.
• Continue utilization of software that integrates judicial incidents in Housing with the rest of the campus.
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Recruit, Retain, Celebrate Diversity
• Maintain 50% minority representation among full time staff.
• Maintain 40% minority representation among residents living in campus housing.
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Improving The Potential of Partnerships
Internal Partnerships• The cooperative effort with summer camps
such as: Upward Bound, University Bound, Athletics, etc.
• The ongoing relationship with Student Development in providing quality out of the class room experiences.
• Continued partnership with the University Honors Program by providing distinct area for UHON Students to live.
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Improving The Potential of Partnerships
External Partnerships• Continue collaboration with UC
Foundation and Place Properties in order to deliver quality housing to our students.
• Reaching out to Chattanooga State as a housing resource for their students with hope of securing these residents as transfer students to UTC.
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Demonstrating Accountability
• Conversion of 21 Lockmiller Apartments from 4-Person to 2-Person Apartments based on student interest/request.
• Implementation of 9 Month Lease and semester payment at UTC Place.
• The combining of UTC Housing and UTC Place Office Space.
• Increasing Security in the Residence Halls during Holidays, resulting in fewer break-ins.
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Demonstrating Accountability
New Office – Reception Area New Office Guest Waiting
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Enhancing the Learning Environment
The Building Blocks to a UTC Community through Residence Life Programming.
Pinnacle
Core
Foundation
UTC Community
Caring Community
PurposefulCommunity
OpenCommunity
ResponsibleCommunity
DisciplinedCommunity
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Enhancing the Learning Environment
The conversion of 21 Apartments from 4-Person to 2-Person, which provides greater privacy.
The integration of Freshmen and Upperclassmen sections within Residence Halls in attempt to reduce vandalism and noise for Fall 2006.
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Assessment for Continuous Intuitional Effectiveness
Annual Satisfaction Surveys Utilization of Ongoing Focus
Groups with students to better determine cause of dissatisfaction.
Introduction of Point of Service Surveys that will focus on: Customer Service and Maintenance Response.
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Three Year Budget Perspective
FY 2007 FY 2008 FY 2009Total Univ Res Life $3,637,615 $3,675,625 $3,719,050
Projected Income $3,987,606 $4,185,485 $4,363,259
Proj. Reserve Deposit $349,991 $509,860 $644,209
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Key Budget Items
• We are requesting for a rate increase of 5% for North Campus (7.5% for 2 Person
Apartments in Lockmiller) and no increase for South Campus.
This will close the gap between North & South. This will also improve the financial health of North
Campus.
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Key Budget Items - Rates
0
500
1000
1500
2000
2500
3000
3500
FY 2006 FY 2007
Boling
Lockmiller 4PersonJohnsonVillageLockmiller 2PersonSouth CampusLowSouth CampusMidSouth CampusHigh
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Key Budget Items
North Campus Items that need to be addressed: HVAC Stairwells Furniture/Cabinetry Fire Alarm System (Lockmiller) Landscaping
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Key Budget Items
Residence Life Stafffing for South Campus 3 Full-Time Resident Directors 10 additional Resident Assistants
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Key Budget ItemsLockmiller Stairwell Lockmiller Bathroom Lockmiller
Furniture
Lockmiller Kitchen
Boling Landscape
UTC Place Landscape
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Departmental Staffing History
1996 – 23 Staff (Director, 5 Resident Directors, 3 Main Office Support Staff, 4 Maintenance Staff, 4 Custodial Staff, 1 Grounds Staff, 5 Residence Hall Support Staff
2006 – 18 Staff (Director, Asst. Director, Area Coordinator, 3 Resident Directors, 4 Main Office Support Staff, 3 Maintenance Staff, 1 Custodian, 1 Grounds Staff, 3 Residence Hall Support Staff
• Stadium Hall closed Fall 2002, Pfieffer Hall closed Fall 2002, Stagmaier Hall closed Fall 2004
• Total of 356 beds closed
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High Priority Opportunities with Additional Funding
Summary of Needs 3 Full-Time Resident Directors for
South Campus 10 additional RA’s for South Campus