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A guide to services and support in the University Library

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Page 1: University of Roehampton Helping you Discover Library booklet 2013

@UR_Library

020 8392 3770

Page 2: University of Roehampton Helping you Discover Library booklet 2013

2

The Library is open as advertised on our web site and Library notice boards. We are normally open

Term time

0800 – 2100 Mon – Fri

1100 – 1800 Sat & Sun

Vacations

0900 – 1900 Mon – Fri

1100 – 1800 Sat

Closed Sun

24 HOUR OPENING EXTENDED

During the academic year we extend our opening times to 24 hour. We open the Library for 12 weeks at key points, usually around deadlines and exams.

How does it work? During a 24 hour opening period we open at 1100 on a Sunday and then remain open till 2100 the following Friday. Normal hours resume on Saturday (1100 - 1800) with Sunday following the aforementioned pattern.

Will there be help available? During the night shifts (2100 - 0800) there will be 2 Library staff and 1 security guard on duty in the building. Library staff will be able to offer a basic Library and IT service.

We try to ensure that we maintain our advertised opening hours, however users are advised to always check the Library web site for information about opening before setting out on their journey to reach us.

OPENINGHOURS

Scan the QR code with your smartphone to get up to date times

Page 3: University of Roehampton Helping you Discover Library booklet 2013

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The Library may seem a little daunting at first – but don’t be put off.

The Library is here to help and support you every step of the way during your studies. Make use of all of the support, resources and services we have to offer, it really will help you make the most of your time at University.

Library staff are always on hand to help with any question you might have, just ask.

How do I become a member of the Library?Registration for the Library is part of the enrolment process and your University ID card is also your Library card. You can use the Library as soon as you’re registered.If you haven’t got your University ID/Library card, or you need a replacement, please ask a member of staff.

Where can I find help?

The Library website has a lot of useful information. Library staff are available to help you or to put you in touch with your Subject Librarian. Look for staff wearing Library staff t-shirts.http://www.roehampton.ac.uk/library

Each subject in the University has members of Library staff who can give you expert advice about developing your library and study skills.

Contact us or join us for a library skills sessionhttp://www.roehampton.ac.uk/library

GETTINGSTARTED

Page 4: University of Roehampton Helping you Discover Library booklet 2013

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We offer a range of Library & IT services. The Library runs core/staffed and non core/self service hours during both term time and vacation periods. Full services are only available during core service hours, when user demand is at its highest. What is available in non core/self service hours? • Directional enquiries• Library enquiries• Library catalogue• Web pages (including

e-resources and subject enquiries)

• Self issue/return/renewal and placing reservations

• Self service fines payment

• Access to all collections except the Archives and Special Collections area

• Access to open study rooms/study spaces/ PC suites

• Access to Virtual Librarian Online Enquiry Service and FAQs

• Unlocking and resetting passwords

• Laptop loans• General IT queries• Inter Library Loans

(ILL) collection and return

What is not available in non core/self service hours?

• Subject enquiries/support• Detailed borrower/

fines enquiries• Academic & Library

skills support• In depth IT support

LIBRARY& IT SUPPORT

Page 5: University of Roehampton Helping you Discover Library booklet 2013

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SEARCH & COLLECT

Search & Collect

Search and Collect can deliver the books you need. Get your books sent to Whitelands or collect books from the Library.

What can I expect?

• You can request up to 10 items at any one time

• If the items you requested are on loan we will reserve the items for you

• We aim to make requests available within 24 hours

• We will keep you updated on our progress

How do I make a request?

Go towww.roehampton.ac.uk/Library/Services/Search-and-collect/ Fill out request form

Is there anything else I should be aware of?

• Requests can only be placed on items which are loanable

• You will have 2 working days to collect your items

• When collecting your items from the Library just ask at Enquiries

• To collect items at Whitelands go to Computer Suite room G064

Collection Times

Library

0900 –1900 Mon – Fri

Whitelands

1100 – 1500 Mon – Fri

If you have any questions please email [email protected]

Page 6: University of Roehampton Helping you Discover Library booklet 2013

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USING ELECTRONICRESOURCES

An increasing number of text books are available electronically. More students can use these books because they can be accessed simultaneously.

The current figure for available e-book titles is approximately 350,000.

Staff and students of the University of Roehampton have access to over 42,000 electronic journals.

The Library has several of these titles in print but the majority are provided in electronic format only.

In addition to e-books and e-journals, many films, short films, video and audio clips are available for online streaming and download, via Moodle

Gene

ral

EBoo

ksEJ

ourn

als

Othe

rAs well as print books and journals, the Library provides access to an increasing number of digital resources that can be accessed via any computer connected to the internet.The Library facilitates access

to e-journals, e-books and bibliographic and full-text databases, via its webpages, virtual learning environment (Moodle) and the new Resource Lists service.

Page 7: University of Roehampton Helping you Discover Library booklet 2013

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HOW DO I ACCESS THEM?

OtherGeneral

EBooksEJournals

Via the Library webpagesYou can access e-resources via the Library web pages

Additionally each programme has its own Subject Resources page on the Library website, with a list of recommended resources for you to access.

Via the Library catalogueE-books and e-journals can be accessed on and off campus and don’t need to be borrowed from the library.

Access can be via Library Catalogue (OPAC) via the Moodle site for a particular module or by its linked Resource List.http://prism.talis.com/roehampton

Via the Library catalogueE-books and e-journals can be accessed on and off campus and don’t need to be borrowed from the Library.

Access can be via Library Catalogue (OPAC) via the Moodle site for a particular module or by its linked Resource List.

How do I access e-resources?To access e-resources on campus you will normally only need to click on the link from the catalogue, from Moodle or from Resource Lists.

If you are off-campus you will need to confirm your network login, via the Shibboleth authentication service. For more information ask a member of Library staff.

www.roehampton.ac.uk/library

http://prism.talis.com/roehampton

Page 8: University of Roehampton Helping you Discover Library booklet 2013

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Business

Organization Theory 302.35

Economics 330

Financial Economics 332

Banking 332

Business Economics 338

Accounting 657

Management 658

Human Resource Management

658.3

Marketing 658.8

Advertising 659

Computer Science

System Design, System Development

004.21

Computer Architecture 004.22

Software Engineering 005.1

Database Management

005.74

Web Design 006.7

Multimedia 006.7

Telecommunications 384

Computer Hardware 621.39

Social Sciences

Sociology 301

Social Interaction 302

Social Psychology 302

Social Groups 305

Race 305.8

Social Anthropology 306

Communities 307

Political Science 320-329

Human Rights 323

Law 340-349

Social Services 360-369

Criminology 364

SHELFMARKS BY SUBJECT

Page 9: University of Roehampton Helping you Discover Library booklet 2013

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Education

Philosophy of Education

370.1

Educational Psychology

370.15

Educational Research 370.7

Schools 371

Teachers and Teaching

371.1

Educational Management

371.2

Special Education 371.9

Primary Education 372

Reading and Literacy 372.4

Secondary Education 373

Curriculum Theory 375

Higher Education 378

Psychology

Psychology 150

Psychoanalysis 150.195

Cognition 153.1

Memory and Learning 153.1

DevelopmentalPsychology

155

Personality 155.2

Counselling Psychology

158.3

Organisational Psychology

158.78

Social Psychology 302

Health Psychology 610.19

Brain 612.82

Abnormal Psychology 616.89

Neuropsychology 616.8

Mental Disorders 616.8

Life Sciences

Social Anthroplogy 306

Health Policy 362.1

Life Sciences 570-579

Plants 580-589

Animals 590-599

Page 10: University of Roehampton Helping you Discover Library booklet 2013

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Primates 599.8

Human Anthropology 599.9

Medical Sciences 610-619

Human Biology (inc. Sports Science)

612

Nutrition 612.3 / 613.2

Personal Health 613

Health Psychology 616.002

Sport Psychology 796.01

Humanities

History of Philosophy 109

Moral Philosophy 170

Bible 220

Christianity 230

Christian Theology 230

Jesus Christ 232

Christian Theology 260

Non-Christian religions 290-299

History of Art 709

Sculpture 731-735

Painting 750-759

General History 900-910

Ancient & European History

911-949

World Modern History 950-997

Film, Media and Cultural Stud-ies

Journalism and News Media

070-079

Society 300-309

Media Studies 302.23

Postmodernism 306

Graphic Art 741-743

Photography 770-779

Film 791.43

Television 791.45

Languages

Page 11: University of Roehampton Helping you Discover Library booklet 2013

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Linguistics 410

English Language 420-429

German 430-439

French 440-449

Italian 450-459

Spanish 460-469

Creative Writing

Getting published 070.52

Creative Writing 808.02

Writing Drama 808.2

Writing for TV 808.225

Scriptwriting 808.23

Novel writing 808.3

English Literature

English Poetry 821

English Drama 822

Shakespeare 822.33

English Novel 823

Drama and Dance

Theatre 792

Actors and Acting 792.028

Dance performance 792.8

Choreography 792.82

Stage Production 792.9

Dance Composition 793.303

American Plays 812

English Plays 822

Hospitality

Hospitality Industry 338.47

Hospitality Management 647.94

Hotel Management 647.94

Bar Management 647.95

Page 12: University of Roehampton Helping you Discover Library booklet 2013

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Virtual Librarian can help you find the answers you need.

With an extensive set of Frequently Asked Questions (FAQs) you can access useful information 24 hours a day.

How Virtual Librarian can help you:• Submit a query directly to

Library staff• Search the knowledge base

of FAQs• Sign up to get updates

on the latest Library and Moodle issues

• Find information to help you access electronic resources off site and out of hours

To access Virtual Librarian Online Enquiry Service go to MyZone: http://myzone.roehampton.ac.uk/ and select Virtual Librarian from My Tools.

The Library has a variety of study areas, whether you like to study in a silent area or a social area, on your own or with a group there is an area to suit you.

There are over 200 computers in the Library and 14 study rooms varying in sizes. Some of our study rooms can be booked in advance via our web booking system. Two of the study rooms have priority booking status for students who are registered with Disability Services and the Library as having Special Requirements. All rooms are open access when not booked but to guarantee getting a room when you want it please book in advance via our web booking system.

VIRTUALLIBRARIAN

STUDYAREAS

Page 13: University of Roehampton Helping you Discover Library booklet 2013

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How to book a room in advance

Please visit www.roehampton.ac.uk/Library/Services/study-room-bookings

The Library’s new online booking system allows you to select the exact room you want and receive instant confirmation of your booking. If you know the room that you want simply use the calendar at the bottom of the page to select the time slot that you require and fill in the online form to make a booking.

For more information on each room click on the reservation link.

Rooms 209 and 212 can only be booked in advance by Library users registered with Disability Services. Therefore, these rooms will need to be confirmed by Library staff.

On the day bookings

We strongly recommend that you book rooms in advance. It is still possible to make a booking on the day at Enquiries but bear in mind that at busy periods there is a greater chance of disappoinment. If there is a room free staff will book it for you.

Page 14: University of Roehampton Helping you Discover Library booklet 2013

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Moodle is the University’s Online Learning Environment.

It is used by lecturers to present and deliver a wide variety of resources and activities including module learning and teaching materials and online learning activities and assessments. It is also used to submit your work to Turnitin the University’s plagiarism detection and online marking tool. To access Moodle you will need to know your University network account username and password. This is issued to you byIT Services.

http://moodle.roehampton.ac.uk

Moodle support line: 020 8392 5006

MOODLE

Page 15: University of Roehampton Helping you Discover Library booklet 2013

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GREEN ROOM

Page 16: University of Roehampton Helping you Discover Library booklet 2013

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We have drawn up this Code of Conduct after some student feedback to help make the Library a safe and welcoming place to work, learn and study.

Consideration for othersUsers must at all times behave considerately and show respect towards others working in the Library.

Mobile phonesIt is best practice to switch your phone to silent when you enter the Library. Vibrate and silent texting functions are alright in most areas. Calls can only be made and received in designated areas. When you are in a silent area, please switch your phone off so that it doesn’t disturb others.

EatingWe ask that cold food is only consumed in designated areas in the Library, group or social study and quiet areas. Meals

and hot food should be eaten in Wired or outside the Library as the smell and litter can be unpleasant to others.

DrinkingYou may drink non-alcoholic beverages in most areas of the Library but please dispose of litter in recycling bins provided. In silent study areas, only water is permitted.

Clean and tidyPlease help to keep the Library clean and tidy for all users by keeping rubbish to a minimum and placing it in the recycling bins provided.

Noise/TalkingThough we want to encourage collaborative learning in designated social/group study areas users should remember that this is an academic library. As such, behaviour should be suitable for your surroundings and any noise kept to an appropriate level in all areas of the Library. You should always observe the silence rule in designated silent study areas. Please note that Library staff may ask you to move if you are being too noisy or behaving inappropriately in any area of the Library.

CODE OFCONDUCT

Page 17: University of Roehampton Helping you Discover Library booklet 2013

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Carrying IDYou should carry your University ID/Library card with you at all times and be prepared to show it on request. Please do not lend your ID/Library card to anyone else. A current and valid University ID/Library card is needed to gain access to the Library and to borrow Library stock.

StudyingAreas are zoned for different types of study and the Library has social/group study areas and areas for quiet and silent study. There are also presentation rooms and study rooms which you can book online to work in small groups or on your own.

Using PCsPCs in the Library are in high demand, with that in mind, please try to avoid using them for social activities so that they are available to maximum numbers of students for study purposes. Please logout of your PC when you are taking a break so that others can make use of the equipment and to keep your account secure.

Observing copyright legislationThere are laws surrounding copyright. Please read the guidelines and advice available on the website and on display in the Library before making photocopies, printing or scanning.

Using laptopsWe ask that you observe safety regulations by not trailing wires across the floor as this can be a trip hazard. You should not connect your laptop to any other University equipment such as printers.

Looking after your belongingsYou should keep your belongings and your valuables with you at all times. Please do not leave them unattended.

Posters, notices and bannersWe ask that you use the authorised or designated areas for posters, notices & banners. Any person placing a poster, notice or banner in any unauthorised area is choosing to do so at risk of it being removed and thrown away. Flyers & leaflets left in the Library may also be removed and destroyed.

Page 18: University of Roehampton Helping you Discover Library booklet 2013

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We have a variety of study spaces available, including: study bays dotted around the book floors, bookable study rooms, PC suites, social learning in the Wired cybercafé, access to power for laptops on study bays, sofas, desks and comfy chairs.

Where can I study in the Library?You can choose which area suits you best for the task in hand.

NOISEZONES

What we ask all our users to do is respect each other and the noise levels that need to be adhered to in each study area.

How will I know what noise zone I’m in?The Library has a sound pictogram on the signs in each area to highlight the level of noise that will be tolerated in a paticular study space.If you do not respect the noise zones, you will be required to relocate to an alternative area to study.

SocialIn these areas talking and discussion is OK, but no loud behaviour or music please.Mobiles can be used and eating of cold food and drinking is allowed.

Quiet StudyAre for quiet study and low level conversation is permitted. Mobiles must be on silent and used for texting only.Eating of cold food and drinking is allowed.

Individual StudyThese are for silent study only. This means no talking is allowed and mobile phones are not to be used in these areas. You must not eat in these areas and only water is allowed.

Page 19: University of Roehampton Helping you Discover Library booklet 2013

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CONTACTS

Library Enquiry Desk020 8392 3770

Renewals and Borrower Information (24 hours)020 8392 3250

IT Helpdesk020 8392 3737

Library Reception Desk 020 8392 5005

Moodle Support020 8392 5006

Virtual Librarian - Online Enquiry Service & FAQsAccess to Virtual Librarian via MyZone - My Tools - Virtual Librarian and Moodle Requests link

Media Services020 8392 3590

University LibraryUniversity of Roehampton Roehampton Lane London SW15 5SZ

Page 20: University of Roehampton Helping you Discover Library booklet 2013

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