UNIVERSITY OF DUNDEEIT All Employee Meeting – June 2015

•• Business Transformation Update – Paul Saunders / Mark Lloyd• Network Modernisation Update – Jonathan Monk• Last Pass – Graham McKay• Organisational Restructure Update

• Plan Build Run• Job postings & next steps• CV and Cover Letter• Transition reminder• Business Partner – Judith Miller• SDM – Learning and Teaching Systems – Tim Bath• SDM – Research Administration – Mary Shrimpton• SDM – Student Systems – Kevin Middleton• EUS – Service Delivery Manager – Jill Martin & Iain Gordon• Technical Transition Manager – Mark Stephenson• Workspace Product Group Manager – Mark Dunlop• Small team meetings / Informal chats / 1:1• Q & A

Agenda

UNIVERSITY OF DUNDEEBusiness Transformation

“To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes and approaches, makes the best use of its systems to provide information that will inform operational and strategic decisions and ensures single line management, with staff based where best to deliver the service required…”

Professor Sir Pete Downes – Principal and Vice-Chancellor

Business Transformation

Business Transformation

Business Transformation

Business Transformation

Business Transformation

Ian Leith will attend an upcoming all employee meeting to provide more details / timelines / progress

Business Transformation

UNIVERSITY OF DUNDEEInfrastructure Update

Framework RFQ - 6 Bids received:

• Capita/Cisco+Meraki• BT/Cisco+Aironet• Circle/Dell+Aruba• DTP/HP+Aruba• Tectrade/Brocade+Aruba• Pervasive/Brocade+Aruba

Network 2015 Project :: Tender

Project timescale• Procurement & Award May 2015• Design June 2015• Start Parallel Deployment July 2015• Complete December 2015…

Network 2015 Project ::Technology

Access LAN• 4 x 40Gb Distribution/Leaf• 2 x 10Gb Uplinks/stack• 1Gb LAN PoE

WLAN• 1500 Internal WAP and External 50 WAP• All access points to support Dual band

AC• Much improved on-boarding process

with granular security permissions

Border/Core• Resilient Border Routers (10Gb)• Resilient Core 40Gb • Multi Chassis Link Aggregation

Group

Data Centre• 10Gb SFP/BaseT• 1Gb BaseT• 40Gb Distribution/Leaf• Software Defined or pseudo SDN

UNIVERSITY OF DUNDEELastpass

UNIVERSITY OF DUNDEEIT Restructure Update

Status Update• Senior role interviews for in-scope staff completed and offers made.• Links to posts available to only in-scope staff sent yesterday – some

omissions will be corrected later today.• The following posts have now been posted externally on the University

jobsite. – Commercial Manager CS0385– Service Delivery Manager (Finance Systems) CS0387– Service Delivery Manager (People Systems) CS0388– Infrastructure & Research Computing Product Group Manager CS0394

• The following posts remain on the Redeployment Portal until 20 June 2015.– Projects Portfolio Manager CS0386– Service Delivery Manager (End User Services) CS0392– Business Partner CS0398

IT Transformation and Training• Increasing expectation for IT to deliver a

competitive advantage.• A right-skilled workforce is a differentiator that

competitors can't easily mimic. • True ownership for professional development

lies with each employee.• Managers - we must marry needs of the

organisation with passions and interests of the individual.

• Everyone must embrace coaching and mentoring as well as formal learning

Comparison of Specialist, Generalist and Versatilist

Allocation of Time to Achieve Effective Professional Development

CVs and Cover Letters• In order to be fair and objective to all

applicants decision to progress an application to interview shall be based on the CV and Cover letter alone.

• A succinct cover letter and CV that is directly relevant to the job you are applying for is essential.

CVs and Cover Letters

CVs and Cover LettersWhat makes a good CV?There is no single "correct" way to write and present a CV but the following general rules apply:• It is targeted on the specific job or career area for which you

are applying and brings out the relevant skills you have to offer• It is carefully and clearly laid out: logically ordered, easy to

read and not cramped• It is informative but concise• It is accurate in content, spelling and grammar. If you mention

attention to detail as a skill, make sure your spelling and grammar is perfect!

http://www.kent.ac.uk/careers/cv.htm

Help with CVs and Cover Letters

http://www.dundee.ac.uk/careers/staff/

Help with understanding new roles

• Schedule 1:1 meeting with any member of management team and newly appointed senior role holders.

• Group requests for meetings are welcomed• Management team and newly appointed

senior role holders will be available over the next few weeks for informal chats over lunch time – details tbd

In the future who will do…..?

• At this point we are still in the restructuring phase. (thawing – liquid – refreezing)

• Once we have the majority of people knowing where they will be going we can begin the transition phase. (liquid)

• We are still searching for a project manager to oversee this phase (expected to last 6-12 months)

Transition Document Template

Transition Document Template

UNIVERSITY OF DUNDEEMeet the team

Business Partner

Role opportunitiesImproving relationshipsShared visionAlign IT with business

Role challengesNon engagementNon standardisationLack of confidence

Judith Miller

Service Delivery Manager (Learning & Teaching Systems)

About MePrize winning t-shirt model(& LLC Systems Manager)

Role opportunitiesDesigning the new service, innovation, impact.

Role challengesMeaningful engagement, org change, existing commitments.

Tim Bath

Service Delivery Manager (RAS)

About MeTenacious (autocorrected from tedious)Dedicated (to slamming doors)Driven (and can’t find a space)

Role opportunitiesStreamline systems, keep systems running, engage researchers

Role challengesThe systems, the researchers, the techies…

Mary Shrimpton

Service Delivery Manager (Student Systems)

About MePlumber, Builder, Landlord, Analyst, Consultant, Senior, Team Leader, Service Delivery Manager

Role opportunitiesOpportunity to enhance the way we deliver Student Systems

Role challenges1. Building a Team

2. Collaboration

3. The Future

Kevin Middleton

Service Delivery Manager (City East )

About MeCustomer focussed, Approachable , Calm , Determined , Resolute

Role opportunitiesChampion Service Delivery Build Strong Team , support staff & students

Role challengesResponding to change , delivering continual improvement ,

Iain Gordon

Service Delivery Manager (End User Services)

Role opportunitiesTo make things betterTo exceed Expectations

Role challengesTo deliver the same standard all the time to all the people

Jill Martin

Technical Transition Manager

Mark Stephenson

Workspace Product Group Manager

About MeSlightly OCD, Techy, Likes a challenge, supportive, happy on the inside.

Role opportunities Provide excellent solutions, Be innovative, Get industry recognition.

Role challengesStandards Adoption, Rapidly Changing Technology, Financial Investment

Mark Dunlop

Student Results

Q &A

Next Meeting

Wednesday July 15th

Tower T9Guest speaker – Jenny Miller, CEO PAMIS