unit 1: course overview introduction to ics

Unit 1:Course OverviewIntroduction to ICS

Unit 1:Course Overview

Visual 1.2

ICS-100 Course ObjectiveDemonstrate basic knowledge of the IncidentCommand System (ICS).


Visual 1.3

Student IntroductionsName, job title, and organization

Overall experience with emergency or incidentresponse

ICS qualifications and most recent ICSexperience


Visual 1.4

Expectations

What do you expectto gain from this

course?


Visual 1.5

Instructor ExpectationsCooperate with the group.

Be open minded to new ideas.

Participate actively in all of the trainingactivities and exercises.

Return to class at the stated time.

Use what you learn in the course to performeffectively within an ICS organization.


Visual 1.6

Course Structure

Unit 2:ICS Overview

Unit 6:ICS Facilities

Unit 3:Basic Features of ICS

Unit 5:General Staff Functions

Unit 4:Incident Commander &

Command Staff Functions

Unit 7:Common

Responsibilities

Unit 1:Course

Overview

Unit 8:Course

Summary


Visual 1.7

Course LogisticsCourse agenda

Sign-in sheet

Housekeeping:

Breaks

Message and telephonelocation

Cell phone policy

Facilities

Other concerns


Visual 1.8

Successful Course CompletionParticipate in unit

activities/exercises.

Achieve 75% or higheron the final exam.

Complete the end-of-course evaluation.

Unit 2:ICS Overview

Visual 2.2Unit 2:ICS Overview

Unit ObjectivesIdentify three purposes of the Incident

Command System (ICS).

Identify requirements to use ICS.


What Is an Incident?An incident is . . .

. . . an occurrence, eithercaused by human ornatural phenomena, thatrequires response actionsto prevent or minimizeloss of life, or damage toproperty and/or theenvironment.


What Is ICS?The Incident Command System:

Is a standardized, on-scene, all-hazard incidentmanagement concept.

Allows its users to adopt an integratedorganizational structure to match thecomplexities and demands of single or multipleincidents without being hindered byjurisdictional boundaries.


ICS PurposesUsing management best practices, ICS helps toensure:

The safety of responders and others.

The achievement of tactical objectives.

The efficient use of resources.


History of ICSWeaknesses in incident management were due to:

Lack of accountability.

Poor communication.

Lack of a planning process.

Overloaded Incident Commanders.

No method to integrate interagency requirements.

The identification of these areas of managementweakness resulted in the development of ICS.


Knowledge Review (1 of 2)

Instructions: Decide if the statement is TRUE orFALSE.

ICS could be used to managea training conference,

charity fundraising event,or emergency response

and recovery.




The study of previousincident responses found

that failures likelyresulted from a lack of

resources.


Homeland Security Presidential Directives (HSPDs)

Management of Domestic IncidentsHSPD-5HSPD-5

HSPD-8HSPD-8

National Preparedness Goal

National Incident Management System (NIMS)

National Response Plan (NRP)

National Preparedness

Mandates


National Preparedness Goal

To engage Federal, State, local, and tribal entities,their private and nongovernmental partners, andthe general public to achieve and sustain risk-based target levels of capability to prevent,protect against, respond to, and recover frommajor events to minimize the impact on lives,property, and the economy.


NIMS & NRPNIMS & NRP

NIMS: Standardizes incidentmanagement processes, protocols,and procedures for use by allresponders. Mandates use of ICS.

NRP: Establishes . . .Federal coordination

structures/mechanisms.Direction for incorporation of

existing plans.Consistent approach to managing

incidents.


NIMS Components & ICS

Command and Management

Additional Information: www.fema.gov/NIMS

Preparedness

Resource Management

Communications andInformation Management

Supporting Technologies

Ongoing Management andMaintenance

IncidentCommandSystem

MultiagencyCoordinationSystems

PublicInformationSystems


Other ICS MandatesHazardous Materials Incidents

Superfund Amendments andReauthorization Act (SARA) –1986

Occupational Safety and HealthAdministration (OSHA) Rule 1910.120

State and Local Regulations


ICS BenefitsMeets the needs of incidents of any

kind or size.

Allows personnel from a variety ofagencies to meld rapidly into acommon management structure.

Provides logistical andadministrative support tooperational staff.

Is cost effective by avoidingduplication of efforts.


Activity: Management Challenges (1 of 2)Instructions:

1. Working as a team, review the scenariopresented on the next visual.

2. Identify the top three challenges for managingthis incident. Write these challenges on chartpaper.

3. Using what you have learned so far, describehow ICS could be used to address thesechallenges.

4. Select a spokesperson. Be prepared topresent in 5 minutes.


Activity: Management Challenges (2 of 2)Scenario: An unexpected flash flood has struck asmall community. As a result:

Homes, schools, and the business district havebeen evacuated.

Critical infrastructure has been damagedincluding contamination of the water supply,downed power lines, and damaged roads.

Perimeter control and security in the businessdistrict are needed.

Mutual aid is arriving from several surroundingcommunities.


Summary (1 of 2)Instructions: Answer the questions below.

What are three purposes of ICS?

What are the requirements to use ICS?


Summary (2 of 2)ICS . . .

Is a standardized management tool for meetingthe demands of small or large emergency ornonemergency situations.

Represents "best practices," and has becomethe standard for emergency managementacross the country.

May be used for planned events, naturaldisasters, and acts of terrorism.

Is a key feature of NIMS.

Visual 3.1


Visual 3.2Unit 3:Basic Features of ICS

Unit Objectives (1 of 2)Describe the basic features of the IncidentCommand System (ICS), including:

Common terminology.

Modular organization.

Management by objectives.

Reliance on an Incident Action Plan (IAP).

Chain of command and unity of command.

Unified Command.

Manageable span of control.


Unit Objectives (2 of 2)Describe the basic features of the IncidentCommand System (ICS), including:

Predesignated incident locations and facilities.

Resource management.

Information and intelligence management.

Integrated communications.

Transfer of command.

Accountability.

Mobilization.


Common TerminologyUsing common terminology helps to define:

Organizational functions.

Incident facilities.

Resource descriptions.

Position titles.


Use of Plain EnglishCommunications should be in plain English or

clear text.

Do not use radio codes, agency-specific codes,or jargon.

Even if you use radiocodes on a daily basis,

why should you useplain English during an

incident response?


Why Plain English?EMT = Emergency Medical Treatment

EMT = Emergency Medical Technician

EMT = Emergency Management Team

EMT = Eastern Mediterranean Time (GMT+0200)

EMT = Effective Methods Team

EMT = Effects Management Tool

EMT = El Monte, CA (airport code)

EMT = Electron Microscope Tomography

EMT = Email Money Transfer


Which is the example of common terminology?

Common Terminology: Example

A.This is Unit 1, we

have a 10-37, Code 2. B.Unit 1, the flood watersare rising and we need

additional resources forsandbagging.


Modular Organization (1 of 2)Develops in a top-down,

modular fashion.

Is based on the size andcomplexity of theincident.

Is based on the hazardenvironment created bythe incident.


Modular Organization (2 of 2)Incident objectives

determine theorganizational size.

Only functions/positionsthat are necessary will befilled.

Each element must have aperson in charge.


Management by ObjectivesICS is managed by objectives.

Objectives are communicated throughout theentire ICS organization through the incidentplanning process.


Management by Objectives: StepsThe steps for establishing incident objectivesinclude:

Step 1: Understand agency policy and direction.

Step 2: Assess incident situation.

Step 3: Establish incident objectives.

Step 4: Select appropriate strategy or strategiesto achieve objectives.

Step 5: Perform tactical direction.

Step 6: Provide necessary followup.


Overall PrioritiesIncident objectives are established basedon the following priorities:

#1: Life Saving

#2: Incident Stabilization

#3: Property Preservation


Activity: Objectives (1 of 2)Instructions:

Working as a team, review the scenariopresented on the next visual.

Based on the information provided, identify thetop three incident management objectives.Write these objectives on chart paper.

Select a spokesperson. Be prepared to presentin 5 minutes.


Activity: Objectives (2 of 2)Scenario: An unexpected flash flood has struck asmall community. As a result:

Homes, schools, and the business district havebeen evacuated.

Critical infrastructure has been damagedincluding contamination of the water supply,downed power lines, and damaged roads.

Perimeter control and security in the businessdistrict are needed.



Reliance on an Incident Action PlanEvery incident must have an Incident Action Plan(IAP) that:

Specifies the incident objectives.

States the activities to be completed.

Covers a specified timeframe, calledan operational period.

May be oral or written—exceptfor hazardous materials incidents,which require a written IAP.


Elements of an Incident Action PlanEvery IAP must have four elements:

What do we want to do?

Who is responsible for doing it?

How do we communicate with eachother?

What is the procedure if someone isinjured?


Activity: Incident Action PlanInstructions:

Working as a team, identify four items youwould include in the IAP, based on the incidentobjectives identified earlier.

Write these items on chart paper.

Select a spokesperson. Be prepared to presentin 5 minutes.


ICS OrganizationIn the ICS organization:

There is no correlation with the administrativestructure of any other agency or jurisdiction.This organization’s uniqueness helps to avoidconfusion over different position titles andorganizational structures.

Someone who serves as a chief every day maynot hold that title when deployed under an ICSstructure.


Chain of CommandChain of command is an orderly line of authoritywithin the ranks of the incident managementorganization.

Authority


Unity of CommandUnder unity of command,personnel:

Report to only one supervisor.

Receive work assignmentsonly from their supervisors.

Don’t confuse unity of commandwith Unified Command!


Unified Command Enables all responsible

agencies to manage anincident together byestablishing a common setof incident objectives andstrategies.

Allows Incident Commandersto make joint decisions byestablishing a singlecommand structure.

Maintains unity of command.Each employee only reportsto one supervisor.

Incident Command Post

Agency 1 Agency 2 Agency 3

Agency 1Incident

Commander

Agency 2Incident

Commander

Agency 3Incident

Commander


Example: Unified CommandA football team is returning home from a Statetournament. Their bus is involved in an accidenton the bridge that marks the county line.

Most of the bus is in Franklin County.

A small part of the bus is in Revere County(their home county).

Why might a UnifiedCommand be used tomanage this incident?


Knowledge Review (1 of 4)Instructions: Decide whether the followingstatement is True or False.

Under ICS, accountability ismaintained as long as anemployee reports his/heractions to a supervisor.


Instructions: Fill in the blank.


_________ allows allresponsible agencies to

manage an incident togetherby establishing a common

set of incident objectives andstrategies.


Knowledge Review (3 of 4)Instructions: Answer the question below.

Who has completeresponsibility for

incident management?


Knowledge Review (4 of 4)Instructions: Fill in the blank.

______ is an orderly line ofauthority within the ranks ofthe organization, with lowerlevels subordinate to, and

connected to, higher levels.


Manageable Span of ControlSpan of control:

Pertains to the number of individuals orresources that one supervisor can manageeffectively during an incident.

Is key to effective and efficient incidentmanagement.

Resource 2Resource 2

Resource 3Resource 3Resource 1Resource 1

SupervisorSupervisor


Span of Control ConsiderationsSpan of control considerations are influenced bythe:

Type of incident.

Nature of the task.

Hazards and safety factors.

Distances between personnel and resources.


ICS Management: Span of ControlICS span of control for any supervisor:

Is between 3 and 7 subordinates.

Optimally does not exceed 5 subordinates.


Discussion Question

What types of situationsor factors would warrant

a span of control of1:3 or 1:4?


Knowledge ReviewInstructions: Determine if the span of control isconsistent with ICS guidelines.

Situation: Flash flooding has occurred throughout themunicipality. Response actions have begun, with 8resources reporting to the Operations Section Chief.

Ops Section ChiefOps Section Chief

ResourceResource ResourceResource ResourceResource ResourceResource



Remember . . . Modular Organization!Use the ICS feature of modular organization tomaintain the optimal span of control!

Ops Section ChiefOps Section Chief

Utilities GroupUtilities Group


Debris Removal GroupDebris Removal Group



Predesignated Incident FacilitiesEstablished by the Incident Commander based onthe requirements and complexity of the incident.

IncidentCommandPost

BaseStagingArea

Base

Camp


Resource ManagementResource management includes processes for:

Categorizing resources.

Ordering resources.

Dispatching resources.

Tracking resources.

Recovering resources.

It also includes processes for reimbursement forresources, as appropriate.


ICS resources include:

Tactical Resources: Personneland major items of equipmentused in the operation

Support Resources: All otherresources required to supportthe incident (e.g., food,communications equipment,or supplies)

Resources: Tactical & Support

Operations Section Chief


Tactical Resources Classifications

Not available or ready to be assigned(e.g., maintenance issues, rest periods)

Ready for immediate assignment andhas been issued all required equipment

Currently working on an assignmentunder the direction of a supervisor

Out-of-

Service

Available

Assigned


Knowledge ReviewInstructions: Review the photos below. What dothey have in common?

Engineering Specialist


Information & Intelligence ManagementInformation and intelligence are critical to incidentresponse.

What are someexamples of informationand intelligence used to

manage an incident?


Before an incident, it is critical todevelop an integrated voice and datacommunications system (equipment,systems, and protocols).

Integrated CommunicationsIncident communications are facilitated through:

The development and use of a commoncommunications plan.

The interoperability of communicationequipment, procedures, and systems.


Interoperability Saves LivesJan. 13, 1982: Air Florida Flight 90 crashed into the 14th St.Bridge in Washington, DC, during a snowstorm. More than70 people lost their lives. Police, fire, and EMS crewsresponded quickly to the scene but discovered that theycouldn't coordinate their efforts because they couldn't talkto each other by radio.

Sept. 11, 2001: When American Airlines Flight 77 crashedinto the Pentagon, 900 users from 50 different agencieswere able to communicate with one another. Responseagencies had learned an invaluable lesson from the AirFlorida tragedy.

Interoperability makes sense. It's a cost-saver, a resourcesaver, and a lifesaver.


Integrated Communications ElementsModes: The "hardware" systems that transfer

information.

Planning: Planning for the use of all availablecommunications resources.

Networks: The proceduresand processes fortransferring informationinternally and externally.


Transfer of Command (1 of 2)Moves the responsibility for incident command

from one Incident Commander to another.

Must include a transfer of command briefing(which may be oral, written, or both).


Transfer of command occurs when:

A more qualified person assumescommand.

The incident situation changesover time, resulting in a legalrequirement to change command.

There is normal turnover of personnel onextended incidents.

The incident response is concluded andresponsibility is transferred to the home agency.

Transfer of Command (2 of 2)


Knowledge ReviewInstructions: Answer the question below.

A more qualified responderarrives on the scene and will

assume command.What should happen?


The following principles must be adhered to:

Check-In. All responders must report in toreceive an assignment in accordance with theprocedures established by the IncidentCommander.

Incident Action Plan. Response operationsmust be coordinated as outlined in the IAP.

Unity of Command. Each individualwill be assigned to only onesupervisor.

Accountability (1 of 2)


Accountability (2 of 2)Span of Control. Supervisors must be able to

adequately supervise and control theirsubordinates, as well as communicate with andmanage all resources under their supervision.

Resource Tracking. Supervisors must recordand report resource status changes as theyoccur.


At any incident:

The situation must be assessed and theresponse planned.

Managing resources safely and effectively is themost important consideration.

Personnel and equipment should respond onlywhen requested or whendispatched by an appropriateauthority.

Mobilization


Discussion Question

What’s the issue withhaving personnel arrive atan incident without beingrequested or dispatched?




Accountability meansthat individuals must abide by

their agency policies andguidelines and any applicablelocal, tribal, State, or Federal

rules and regulations.




In a major incident, willing andable personnel and equipmentshould respond even without

being requested.




Response operations aredirected and coordinatedusing an Incident Action

Plan.




The incident managementorganization must establish a

process for gathering, sharing,and managing incident-relatedinformation and intelligence.



Why is it important to use commonterminology?

Who is responsible for the establishment andexpansion of the ICS modular organization?

What 4 items must be included in an IAP?

What is unity of command?

Under a Unified Command, who is in charge?

What is the recommended ratio of supervisorsto reporting elements?



Why are incident facilities predesignated?

How are tactical resources classified?

What 3 elements are included in effective ICScommunications?

What must happen in a transfer of command?

Why is accountability critical?

During an incident, when should personnel andequipment respond?


Summary (3 of 4)ICS:

Utilizes management features including the useof common terminology and a modularorganizational structure.

Emphasizes effective planning through the useof management by objectives and IncidentAction Plans.

Supports responders by providing data theyneed through effective information andintelligence management.


Summary (4 of 4)ICS:

Utilizes the principles of chain of command,unity of command, Unified Command, andtransfer of command.

Helps ensure that resources are ready throughaccountability and mobilization.

Ensures full utilization of incident resources bymaintaining a manageable span of control,establishing predesignated incident facilities,implementing resource management practices,and ensuring integrated communications.

Unit 4:Incident Commander andCommand Staff Functions

Visual 4.2Unit 4:Incident Commander and Command Staff Functions

Unit ObjectivesDescribe the role and function of the Incident

Commander.

Describe the role and function of the CommandStaff.


Incident Commander (1 of 2)

Upon arriving at an incident,the higher ranking personwill either assume command,maintain command as is, ortransfer command to a thirdparty.

In some situations or agencies, a lower rankingbut more qualified person may be designated asthe Incident Commander.


Incident Commander (2 of 2)The Incident Commander performs all major ICScommand and staff responsibilities unless theICS functions are delegated and assigned.

SafetyOfficerSafetyOfficer

LiaisonOfficer

LiaisonOfficer

Public InformationOfficer


CommandStaff

IncidentCommander

IncidentCommander

OperationsSection ChiefOperations

Section ChiefPlanning

Section ChiefPlanning

Section ChiefLogistics

Section ChiefLogistics

Section ChiefFinance/AdminSection Chief

Finance/AdminSection Chief

GeneralStaff

(Unit 5)


Incident Commander RoleThe Incident Commander:

Provides overall leadership for incidentresponse.

Delegates authority to others.

Takes general direction from agencyadministrator/official.

Incident Commander


Incident Commander ResponsibilitiesThe Incident Commander is specificallyresponsible for:

Ensuring incident safety.

Providing information services tointernal and external stakeholders.

Establishing and maintainingliaison with other agenciesparticipating in the incident.


Incident Commander ResponsibilitiesThe Incident Commander:

Is responsible for all activities and functionsuntil delegated and assigned to staff.

Assesses need for staff.

Establishes incident objectives.

Directs staff to developthe Incident Action Plan.

Incident Commander


Deputy Incident CommanderA Deputy Incident Commandermay be designated to:

Perform specific tasks asrequested by the IncidentCommander.

Perform the incidentcommand function in arelief capacity.

Represent an assistingagency that sharesjurisdiction.


Discussion Question

Can you think of asituation where a Deputy

Incident Commandermight be assigned?


Changing Incident CommandersCommand may change tomeet the needs of theincident when incidents:

Expand or contract.

Change in jurisdiction ordiscipline.

Become more or lesscomplex.


Transferring Incident CommandersTransfer of command requires:

A transfer of command briefing for theincoming Incident Commander.

Notification to all personnel that a change incommand is taking place.



Who has overallresponsibility at an

incident?



If the OperationsSection has not beenactivated, who directs

the tactical operations?



The Deputy IncidentCommander is assuming

control for the nextincident period. What

needs to occur before heor she can do so?


Command StaffIt may be necessary for the Incident Commander todesignate a Command Staff who:

Provide information, liaison, and safetyservices for the entire organization.

Report directly to the Incident Commander.

IncidentCommander

IncidentCommander


LiaisonOfficer

LiaisonOfficer



CommandStaff


Public Information Officer (PIO)

Advises Incident Commander oninformation dissemination andmedia relations. IncidentCommander approves informationthat the PIO releases.

Incident Commander

Obtains information from andprovides information to PlanningSection.

Planning Section Chief


Obtains information from and providesinformation to community and media.

Community and Media


Safety Officer

Advises Incident Commander onissues regarding incident safety.

Incident Commander

Works with Operations to ensuresafety of field personnel. Operations Section Chief

Ensures safety of all incident personnel.Incident Personnel

Safety Officer


Liaison Officer

Assists Incident Commander byserving as point of contact foragency representatives who arehelping to support the operation.

Incident Commander

Liaison Officer

Provides briefings to and answersquestions from supporting agencies.

Agency Representative


Knowledge ReviewInstructions: Identity which member of theCommand Staff performs the following tasks.

Tasks:Advises Incident Commander on

issues related to informationdissemination and media relations.

Serves as primary contact for anyonewho wants information about theincident.

Serves external and internalaudiences.

Obtains information from PlanningSection.



Tasks:Makes sure everyone does their job

safely.Advises Incident Commander on

issues regarding incident safety.Conducts risk analyses and

implements safety measures.Promotes safe driving habits.Eliminates tripping hazards.



Tasks:Serves as point of contact for assisting

and cooperating agencyrepresentatives.

Identifies problems betweensupporting agencies.

Participates in planning meetings byproviding the status on currentresources, resource limitations, andresource capabilities of otheragencies.


Activity: Command Staff Roles (1 of 2)Instructions:

1. Working as a team, review the scenario presentedon the next visual.

2. Identify which Command Staff positions would beassigned.

3. Next, if you were the Incident Commander, whatspecific activities would you delegate to eachCommand Staff member?

4. Select a spokesperson. Be prepared to present in10 minutes.


Activity: Command Staff Roles (2 of 2)Scenario: An unexpected flash flood has struck a smallcommunity. As a result:

Homes, schools, and the business district are beingevacuated.

Critical infrastructure has been damaged includingcontamination of the water supply, downed power lines,and damaged roads.

Perimeter control and security in the business districtare needed.


Media representatives are arriving at the scene.


SummaryAre you able to describe the roles and functions ofthe:

Incident Commander?

Public Information Officer?

Safety Officer?

Liaison Officer?


Unit 5:General Staff Functions

Visual 5.2Unit 5:General Staff Functions

Unit ObjectiveDescribe the roles and functions of the General Staffincluding:

Operations Section

Planning Section

Logistics Section

Finance/Administration Section


Expanding IncidentsExpanding incidents mayadd supervisory layers tothe organizationalstructure as needed.

Divisions Groups

UnitsBranches

SingleResources

Sections

Incident Commander


Command

AA BBAA BB


General StaffThis unit focuses on the role of the General Staff inthe ICS organizational structure.


LiaisonOfficer

LiaisonOfficer



CommandStaff

IncidentCommander

IncidentCommander

OperationsSection

OperationsSection

PlanningSection

PlanningSection

LogisticsSection

LogisticsSection

Finance/AdminSection


GeneralStaff



The Operations Section Chief:

Develops and implementsstrategy and tactics to carry outthe incident objectives.

Organizes, assigns, andsupervises the tactical fieldresources.

Supervises air operations andthose resources in a StagingArea.



Operations SectionDirects and coordinates all

incident tactical operations.

Is typically one of the firstorganizations to be assignedto the incident.

Expands from the bottom up.

Has the most incidentresources.

May have Staging Areas andspecial organizations.

RescueGroup

RescueGroup

InvestigationGroup

InvestigationGroup

OperationsSection

OperationsSection

StagingArea

StagingArea

IncidentCommander

IncidentCommander


Operations Section Challenges

It is critical to organize fieldresources and maintain spanof control by using Branchesand Groups.

In complex incidents, theremay be a Deputy OperationsSection Chief.

The Operations Section Chiefdepends on the rest of theGeneral Staff for support.



Maintaining Span of ControlThe following supervisory levels can be added tohelp manage span of control:

Divide an incidentgeographically.

Describe functionalareas of operation.

Used when the number ofDivisions or Groupsexceeds the span ofcontrol. Can be eithergeographical or functional.

DivisionsDivisions

GroupsGroups

BranchesBranches


AA BBAA BB

Operations Section: DivisionsDivided geographically based on the needs of the

incident.

Labeled using alphabet characters (A, B, C, etc.).

Managed by a Supervisor.

Planning SectionPlanning Section

Division ADivision A Division BDivision B

Operations SectionOperations Section


Operations Section: GroupsEstablished based on the needs of an incident.

Labeled according to the job that they are assigned.

Managed by a Supervisor.

Work wherever their assigned task is needed andare not limited geographically.

Health & SafetyGroup

Health & SafetyGroup

Public WorksGroup

Public WorksGroup

Operations SectionOperations Section


Operations Section: Divisions & GroupsDivisions and Groups:

Can be used together on an incident.

Are at an equal level in the organization. Onedoes not supervise the other.

Water SanitationSpecialist

Water SanitationSpecialist

Electric UtilitiesSpecialist

Electric UtilitiesSpecialist

Public WorksGroup

Public WorksGroup

Health &Safety Group

Health &Safety Group

Division A(East Side)Division A(East Side)

OperationsSection

OperationsSection


Operations Section: Branches Established if the number of Divisions or Groups

exceeds the span of control. Have functional or geographical responsibility for major

parts of incident operations. Identified by Roman numerals or functional name. Managed by a Branch Director.

Emergency ServicesBranch

Emergency ServicesBranch

Law EnforcementBranch

Law EnforcementBranch

Public WorksBranch

Public WorksBranch

PerimeterControlGroup

PerimeterControlGroup

InvestigationGroup

InvestigationGroup

DebrisRemoval

Group

DebrisRemoval

Group

UtilityRepairGroup

UtilityRepairGroup

Health &MedicalGroup

Health &MedicalGroup

Shelter &Mass Care

Group

Shelter &Mass Care

Group

OperationsSection

OperationsSection


Operations Section: Task Forces

Task ForceTask Force

Strike TeamStrike Team

Single ResourceSingle Resource

Operations SectionOperations Section Task Forces are a combination ofmixed resources with commoncommunications operating underthe direct supervision of a TaskForce Leader.


Operations Section: Strike Teams




Operations SectionOperations Section Strike Teams are a set number ofresources of the same kind and typewith common communicationsoperating under the directsupervision of a Strike TeamLeader.


Operations Section: Single Resources




Operations SectionOperations Section Single Resources may be:

Individuals.

A piece of equipment and itspersonnel complement.

A crew or team of individualswith an identified supervisor.


Name That Resource . . .

Leader

LeaderA

CB


Use of Position TitlesUsing specific ICS position titles:

Provides a common standard for performanceexpectations.

Helps to ensure that qualified individuals fillpositions.

Standardizes communication.

Describes the responsibilities of the position.


DeputyDirectorBranch

DeputyChiefGeneral Staff(Section)

AssistantOfficerCommand Staff

DeputyIncident CommanderIncident Command

Support PositionSupport PositionTitleTitleOrganizational LevelOrganizational Level

Single ResourceBoss

LeaderStrike Team/TaskForce

ManagerLeaderUnit

N/ASupervisorDivision/Group

ICS Supervisory Position TitlesTitles for all ICS supervisory levels are shown in thetable below.


Knowledge Review (1 of 5)Two Supervisors have been dispatched withresources (personnel and equipment) to evacuatehomes within the potential hazard zone. OneSupervisor has responsibility for the east side ofthe community and the other has responsibility forthe west side.

What type of ICS organizational structure is beingdescribed?


Knowledge Review (2 of 5)Several utility crews have been organized under asingle Supervisor in order to coordinate theirrepairs of downed power lines.



Knowledge Review (3 of 5)HazMat specialists, sanitation workers, anddisposal equipment are grouped together, underthe direct supervision of a Leader, to handle theremoval of hazardous waste.



Knowledge Review (4 of 5)As incident objectives andresources expand, theOperations Section Chiefbegins organizing resourcesinto functional areas that aremanaged by a Supervisor.

On the organizational chart, the title of eachcomponent would be a _________________.

OperationsSection

OperationsSection

Medical (EMS)?

Medical (EMS)?

HazMat?

HazMat?


Knowledge Review (5 of 5)As the operation expandseven further, theOperations Section Chiefappoints a Director tomanage the Groups.

On the organizational chart, the title of theorganizational component managed by aDirector would be called the EmergencyServices _________________.

OperationsSection

OperationsSection

EmergencyServices

?

EmergencyServices

?

Medical (EMS)Group

Medical (EMS)Group

HazMatGroup

HazMatGroup



The Planning Section Chief:

Gathers, analyzes, anddisseminates informationand intelligence.

Manages the planningprocess.

Compiles the Incident ActionPlan.

Manages TechnicalSpecialists.



Planning SectionMaintains resource status.Maintains and displays situation

status.Prepares the Incident Action Plan.Develops alternative strategies.Provides documentation services.Prepares the Demobilization Plan.Provides a primary location for

Technical Specialists assigned toan incident.


Planning Section: Resources Unit


ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

Conducts all check-inactivities and maintains thestatus of all incidentresources.

Plays a significant role inpreparing the writtenIncident Action Plan.


Planning Section: Situation Unit


ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

Planning SectionPlanning Section Collects and analyzesinformation on the currentsituation.

Prepares situation displaysand situation summaries.

Develops maps andprojections.


Planning Section: Documentation Unit


ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

Planning SectionPlanning Section Provides duplicationservices, including thewritten Incident Action Plan.

Maintains and archives allincident-relateddocumentation.


Planning Section: Demobilization Unit


ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

Assists in ensuring thatresources are released fromthe incident in an orderly, safe,and cost-effective manner.



Planning Section: Technical SpecialistsProvide special expertise useful in incident

management and response.

May be assigned to work in the PlanningSection or in other Sections.




ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

If you needed copiesmade of the Incident Action

Plan, which Unitwould you go to?




ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

If you needed amap of the incident area,

which Unitwould you go to?




ResourcesUnit

ResourcesUnit

DemobilizationUnit

DemobilizationUnit

SituationUnit

SituationUnit

DocumentationUnit

DocumentationUnit

If you needed to check inat an incident,

which Unitwould you go to?


Logistics SectionResponsible for:

Communications.

Medical support to incidentpersonnel.

Food for incident personnel.

Supplies.

Facilities.

Ground support.Ground

UnitGround

UnitFoodUnit

FoodUnit

FacilitiesUnit

FacilitiesUnit

MedicalUnit

MedicalUnit

SupplyUnit

SupplyUnit

Commun.Unit

Commun.Unit

SupportBranch

SupportBranch

ServiceBranchServiceBranch

Logistics SectionLogistics Section


Logistics Section Chief

The Logistics Section Chief:

Provides resources andservices required to supportincident activities.

Develops portions of IncidentAction Plan and forwardsthem to Planning Section.

Contracts for and purchasesgoods and services needed atthe incident.

Logistics Section Chief


Logistics Section: Service BranchThe Service Branch may be made up of thefollowing Units:

CommunicationsUnit

CommunicationsUnit

MedicalUnit

MedicalUnit

FoodUnit

FoodUnit

Service BranchService Branch


Service Branch: Communications Unit

Prepares and supports theIncident Communication Plan(ICS Form 205).

Distributes and maintainscommunications equipment.

Supervises the IncidentCommunications Center.

Ensures adequatecommunications over theincident.

CommunicationsUnit

CommunicationsUnit

MedicalUnit

MedicalUnit


FoodUnit

FoodUnit


Service Branch: Medical Unit

Develops the Medical Plan(ICS Form 206).

Provides first aid and lightmedical treatment.

Prepares procedures for amajor medical emergency.

CommunicationsUnit

CommunicationsUnit

MedicalUnit

MedicalUnit

FoodUnit

FoodUnit



Service Branch: Food Unit

Supplies the food andpotable water.

Obtains equipment andsupplies to operate foodservice facilities.

CommunicationsUnit

CommunicationsUnit

MedicalUnit

MedicalUnit

FoodUnit

FoodUnit



Logistics Section: Support Branch

Supply UnitSupply Unit

Facilities UnitFacilities Unit

Support BranchSupport Branch

Ground SupportUnit

Ground SupportUnit


Support Branch: Supply Unit

Assists in determining the type andamount of supplies needed tosupport the incident.

Orders, receives, stores, anddistributes supplies.

Services nonexpendable equipment.

Places all resource orders.

Maintains inventory of supplies andequipment.




Ground SupportUnit

Ground SupportUnit


Support Branch: Facilities Unit

Sets up and maintains facilities.

Provides managers for Base andCamps.

Provides facility security andmaintenance services (sanitation,lighting, cleanup).




Ground SupportUnit

Ground SupportUnit


Support Branch: Ground Support Unit

Prepares the Transportation Plan.

Arranges for, activates, anddocuments the fueling andmaintenance of ground resources.

Arranges for transportation ofpersonnel, supplies, food, andequipment.



Ground SupportUnit

Ground SupportUnit




If the lighting atthe Incident Command Postwas not operating properly,

which Unit woulddo the repairs?

GroundUnit

GroundUnit

FoodUnit

FoodUnit

FacilitiesUnit

FacilitiesUnit

MedicalUnit

MedicalUnit

SupplyUnit

SupplyUnit

Commun.Unit

Commun.Unit

SupportBranch

SupportBranch





Which Unit wouldarrange transport of personnel

from the northernmost pointof the incident area

to the Base?

GroundUnit

GroundUnit

FoodUnit

FoodUnit

FacilitiesUnit

FacilitiesUnit

MedicalUnit

MedicalUnit

SupplyUnit

SupplyUnit

Commun.Unit

Commun.Unit

SupportBranch

SupportBranch





If your radio was notworking properly, which

Unit would you go to?

GroundUnit

GroundUnit

FoodUnit

FoodUnit

FacilitiesUnit

FacilitiesUnit

MedicalUnit

MedicalUnit

SupplyUnit

SupplyUnit

Commun.Unit

Commun.Unit

SupportBranch

SupportBranch





If you needed to place anorder for additional

protective equipment, whichLogistics Section Unit

would you go to?

GroundUnit

GroundUnit

FoodUnit

FoodUnit

FacilitiesUnit

FacilitiesUnit

MedicalUnit

MedicalUnit

SupplyUnit

SupplyUnit

Commun.Unit

Commun.Unit

SupportBranch

SupportBranch




Finance/Administration Section Chief

The Finance/Admin Section Chief:

Is responsible for financial andcost analysis.

Oversees contract negotiations.

Tracks personnel and equipmenttime.

Processes claims for accidentsand injuries.

Works with Logistics to ensureresources are procured.

Finance/AdministrationSection Chief


Finance/Administration Section

Contract negotiationand monitoring

Timekeeping

Cost analysis

Compensation forinjury or damage toproperty



TimeUnit

TimeUnit

Compensation/Claims Unit


ProcurementUnit

ProcurementUnit

CostUnit

CostUnit


Finance/Admin Section: Time Unit

Responsible for incidentpersonnel time recording.



TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit


Finance/Admin Section: Procurement Unit



TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit

Responsible for administeringall financial matters pertainingto:Vendor contracts. Leases. Fiscal agreements.


Finance/Admin Section: Comp/Claims Unit

TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit



Responsible for managementand direction of administrativematters pertaining to:Compensation for

injury.Claims-related activities

kept for the incident.


Finance/Admin Section: Cost Unit

TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit



Collects all cost data.

Performs costeffectiveness analyses.

Provides cost estimates.

Makes cost savingsrecommendations.



If you wanted to confirm thatyour pay was correct,

which Unit would you go to?

TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit





TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit

If you were injuredat an incident,

which Unit wouldyou go to?





If you needed tolease equipment,which Unit would

you go to?

TimeUnit

TimeUnit



ProcurementUnit

ProcurementUnit

CostUnit

CostUnit




General Staff Functions: Case Study (1 of 7)Instructions: Read the scenario below and then answer thequestion.

The Scenario: At 4:30 p.m. on a chilly autumn day, a parentcalls 911 to report a missing 3-year-old child. The child wasoutside playing and may have wandered off into a vastwooded area adjacent to the home. A local police officerarrives at the scene, establishing the initial ICSorganization.

In the ICS organization described above,Police Officer Unit 1 has assumedwhich role?

?(Police Officer Unit 1)

?(Police Officer Unit 1)


General Staff Functions: Case Study (2 of 7)The Scenario Continues:

A Police Chief arrives at thescene, along with news crews andnumerous volunteers.

What must happen before theChief assumes the IncidentCommander role?



A transfer of commandbriefing occurs and theChief assumes the IncidentCommander role. AllCommand Staff positionsare filled.

What is the correct title of the Command Staff member whowill manage the media and ensure that the correctmessages are communicated?

IncidentCommander

IncidentCommander

?Officer

?Officer


LiaisonOfficer

LiaisonOfficer

SearchGroup

SearchGroup

EmergencyMedical Technician

EmergencyMedical Technician

InvestigationGroup

InvestigationGroup



The Incident Commanderestablishes an Operations Section.

Within the Search Group, fourcanine search teams are assigned.The teams have identicalresources. The teams are usingcommon communications and areoperating under the directsupervision of a Leader.

StagingArea

StagingArea

OperationsSection

OperationsSection

SearchGroup

SearchGroup

HealthGroupHealthGroup

InvestigationGroup

InvestigationGroup

Canine?

Canine?

VolunteerSearchersVolunteerSearchers

What is the correct title of this organization?If the resources continue to expand, what might the OperationsSection Chief do?



After the first hour, the IncidentCommander establishes asecond Section that willdevelop the Incident ActionPlan and track the status ofresources on the scene.

IncidentCommander

IncidentCommander

?Section

?Section


LiaisonOfficer

LiaisonOfficer



OperationsSection

OperationsSection

What is the correct title of this Section?



As night falls, more than 100personnel are on the scene searchingfor the missing child. Given thenumber of personnel on the scene,there is a need to provide meals, food,first aid, and rest areas for responders.

Which Section is responsible for providing these supportresources?



Just before noon the child is found.

Which resources would you demobilizefirst? Why?


SummaryAre you able to describe the roles and functions of the:

Operations Section?

Planning Section?

Logistics Section?

Finance/Administration Section?


Unit 6:ICS Facilities

Visual 6.2Unit 6:ICS Facilities

Unit ObjectivesDescribe the six basic ICS facilities.

Identify facilities that may be located together.

Identify facility map symbols.


Predesignated Incident FacilitiesIncident facilities are:

Established by the Incident Commanderdepending on the requirements and complexityof the incident or event.

Activated only when needed. Some incidentsmay require facilities not included on thestandard list.


Incident Facilities: Incident Command PostIncident Command Post (ICP):

Is the location from which the IncidentCommander oversees all incident operations.

May change locations during the event.

May be located in a vehicle, trailer, tent, orwithin a building.

Should be positioned outside of the presentand potential hazard zone but close enoughto the incident to maintain command.

Every incident must have some form of anIncident Command Post.

Symbol


Incident Facilities: Staging AreaStaging Areas:

Are temporary locations at an incident wherepersonnel and equipment are kept whilewaiting for tactical assignments. Theresources in the Staging Area are always inavailable status. There may be more thanone Staging Area at an incident.

Should be located close enough to theincident for a timely response, but far enoughaway to be out of the immediate impact zone.

May be collocated with the ICP, Bases,Camps, Helibases, or Helispots.

Symbol

SS


Incident Facilities: BaseBase:

Is the location from which primary logisticsand administrative functions arecoordinated and administered. There is onlyone Base per incident, and it is designatedby the incident name.

May be collocated with the IncidentCommand Post.

Is established and managed by theLogistics Section. The resources in theBase are always out of service.

Symbol

BB


Incident Facilities: CampsCamps:

Are where resources may be kept tosupport incident operations if a Base is notaccessible to all resources. Multiple Campsmay be used, but not all incidents will haveCamps.

Are temporary locations within the generalincident area that are equipped and staffedto provide food, water, sleeping areas, andsanitary services.

Are designated by geographic location ornumber.

Symbol

CC


Incident Facilities: Helibase/Helispots A Helibase is the location from which

helicopter-centered air operations areconducted. Helibases are generally used ona more long-term basis and include suchservices as fueling and maintenance.

Helispots are more temporary locations atthe incident, where helicopters can safelyland and take off. Multiple Helispots may beused.Symbols

H-3H-3

HH


The Incident Command Postis the location at whichprimary command functionsare executed. Usually locatedwith the incident Base.

The Base is the locationwhere primary logisticsfunctions are coordinated.

A Staging Area is whereincident personnel awaittactical assignment.

Camps are where food,water, rest, and sanitaryservices are provided toincident personnel.

A helibase is where parking,fueling, maintenance, andloading of helicoptersoccur.

H-3

A helispot is a temporarylocation at an incident wherehelicopters can safely landand take off.



Where would you findsearch and rescue teamsthat are awaiting tactical

assignments?



You are working at an incident in aremote area. A facility has been set

up to provide you and otherresponders with water, food, and

areas to nap. What is the ICS termfor this facility?



You need to deliver something tothe Incident Commander. What is

the name of the location fromwhich the Incident Commanderoversees incident operations?



You need to refuel ahelicopter that is being used

to transport incidentpersonnel. What incidentfacility would you go to?



You need to copy somemaps and submit an orderfor supplies. What incident

facility would you go to?



What is the name of thetemporary ICS facility where

helicopters can land andtake off?


Activity: Locate the ICS FacilitiesSevere weather causedthe collapse of theschool gymnasium.

More than 50 studentsare critically injured.Numerous resourcesare on scene or havebeen dispatchedincluding MedEvachelicopters.

It is projected that theoperations will continuefor at least the next 15hours.


SummaryDo you know how to:

Describe the six basic ICS facilities?

Identify facilities that may be located together?

Identify facility map symbols?


Unit 7:Common Responsibilities

Visual 7.2Unit 7:Common Responsibilities

Unit ObjectivesDescribe common mobilization responsibilities.

Describe common responsibilities at an incident.

List individual accountability responsibilities.

Describe common demobilization responsibilities.


Only mobilize to an incident when requested orwhen dispatched by an appropriate authority.

Make sure that you receive a completedeployment briefing.

Mobilization


Deployment Briefing Descriptive location and

response area

Incident check-inlocation

Specific assignment(e.g., position, teamdesignation, etc.)

Reporting time

Communicationsinstructions (e.g.,incident frequencies)

Special supportrequirements (e.g.,facilities, equipmenttransportation and off-loading, etc.)

Travel arrangements (ifneeded)


Discussion Question

If you were deployed outsideyour home jurisdiction,

what should you do to preparefor an extended stay or

out-of-jurisdiction travel?


Check-In at the Incident: PurposeThe check-in process helps to:

Ensure personnel accountability.

Track resources.

Prepare personnel for assignments andreassignments.

Locate personnel in case of an emergency.

Establish personnel time records and payrolldocumentation.

Plan for releasing personnel.

Organize the demobilization process.


Check-In at the Incident: ProceduresCheck in only once at an authorized location:

At the Incident Command Post

At the Base or Camp(s)

At the Staging Areas

At the helibase

With the Division/GroupSupervisor

Check-in information is usuallyrecorded on ICS Form 211,Check-In List.


Knowledge ReviewInstructions: Answer the question below.

You arrive at your deployment location andcomplete your check-in at the Incident CommandPost. The next day you report to begin working inthe Logistics Section at the Base.

Do you need to check in again when you report toBase?


Initial Incident Briefing

Current situationassessment andobjectives

Specific jobresponsibilities

Location of work area

Procedural instructionsfor obtaining additionalresources

Safety hazards andrequired safetyprocedures/PersonalProtective Equipment(PPE), as appropriate

Make sure that you receive an initial incident briefing.


Discussion Questions

Why is incidentrecordkeeping

important?

What are thechallenges for

maintaining records atan incident?


Keep Accurate Incident Records Print or type all entries.

Enter dates in month/day/yearformat.

Use military 24-hour time.Use local time.

Enter date and time on allforms and records.

Fill in all blanks. Use N/A asappropriate.

Section Chiefs and above assigna recordkeeper (scribe).


Supervisory ResponsibilitiesIf you are a supervisor, you must:

Maintain a daily Unit Log (ICS Form 214) indicatingthe names of personnel assigned and a listing ofthe major activities that occurred during theoperational periods to which you were assigned.

Provide briefings to yoursubordinates, adjacentforces, and replacementpersonnel.


Be Accountable for Your ActionsMaintain chain of command and unity of

command. Take direction from a singlesupervisor.

Communicate potential hazards and changingconditions using clear text and Plain English.

Act professionally and avoid/report prohibitedactivities such as:

Sexual harassment or discrimination.

Use of illegal drugs or alcohol.


Discussion Question

Before leaving anincident, what should

you do?


When Demobilizing (1 of 2)Complete all work assignments and required

forms/reports.

Brief replacements, subordinates, andsupervisor.

Evaluate the performance of subordinates.

Follow incident and agency check-outprocedures.

Provide followup contactinformation.


When Demobilizing (2 of 2)Return any incident-issued equipment or other

nonexpendable supplies.

Complete post-incident reports, critiques,evaluations, and medical followup.

Complete any administration issues.

Upon arrival at home, notify the home unit (i.e.,whoever is tracking you) of your arrival andensure your readiness for your nextassignment.


SummaryAre you able to:

Describe common mobilizationresponsibilities?

Describe common responsibilities at anincident?

List individual accountability responsibilities?

Describe common demobilizationresponsibilities?

Unit 8:Course Summary

Visual 8.2Unit 8:Course Summary

Review ICS-100 Course ObjectiveAre you now able to . . .

. . . Describe the Incident CommandSystem (ICS) organization?


Taking the ExamInstructions:

1. Take a few moments to review your Student Manualsand identify any questions.

2. Make sure that you get all of your questions answeredprior to beginning the final test.

3. When taking the test . . . Read each item carefully. Circle your answer on the test. Check your work and transfer your answers to the

computer-scan (bubble) answer sheet or enter theanswers online.

You may refer to your Student Manuals whencompleting this test.


Feedback

Please complete thecourse evaluation

form.

Your comments areimportant!

unit 1: course overview introduction to ics

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