Unit 1 Assignment 3

P3

• All businesses follow an organisational structure that will help them to achieve their aims.

• Most business have a top- down structure meaning the higher up the chart the more power a person has.

• Function• Geographical area• Product groups• Types of customer

Organisational Structures P3

SUPERMARKET STRUCTURE CHALLENGE

• One leading supermarket allocates staff to five levels, where 1 is the lowest level and 5 the highest. Job titles at each level are shown below.

• Store manager

5

• Checkout operator

4• Chief Executive

3

• Area Manager

2 • Team leader

1

Example: Tesco's Organisational Chart – based on store structure

Store Director

Store Manager

Personnel Manager Ambient Manager Fresh Manager Non Food Manager

Admin/personnel Assistants

Ambient Team Leader

Training ManagerStock Controller

ManagerSecurity Manager

Counters Manager (Deli, Curry Pot,

Pizza)

Bakery Team Leader

Restaurant Team Leader

Clothing Team Leader

Electrical TeamLeader

Stock ControlAssistants

Security Assistants

Team assistants

Customer Service Manager

Customer ServiceAssistants

CS Desk

Fresh Assistants

Non Food Assistants

Support Office

Regional Manager

How big is this Manager’s

Span?

How big is this Manager’s

Span?

8

3How many levels of hierarchy are there?6

By FUNCTION

according to the jobs that people do – eg marketing, human resources, accountancy

By FUNCTION

By DIVISION

• A business organises its structure around the products that it makes.

• Each product would have its own marketing, accounts, human resources, etc department

By DIVISION

By GEOGRAPHY

• A business organises its self based on the different areas in which it operates.

• Could be a country, a continent or a part of a country (England, Scotland and Wales for example)

By GEOGRAPHY

• Research and find the organisational structure for your two businesses.

• If this is not available draw the structure that you think is most suitable for your businesses.

• Include a brief description of the type of structure that both business follows. E.g functional/geographical.

Organisational Structure

• Within any business there are different departments/ functions.

• Finance• Marketing• Sales• Customer Service• Production• Human Resources

Functional Areas

• Produce a table for each business describe the role of each functional area in your two chosen businesses, consider the tasks they do on a regular basis

Functional Areas

Functional Areas Description Daily Tasks

Finance

Marketing