union bank of india-tender notice

8/10/2019 Union Bank of India-Tender Notice

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for

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General

Ledger

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UNIONBANKOFINDIA

REQUESTFORPROPOSAL(RFP)

For

ImplementationofOracleGeneralLedgerSystem

NOTE:Thisdocumentcontains87pagesincludingthiscoverpage.


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TENDERNOTICE

Union Bank of India invites sealed offers in two parts from all eligible bidders for

implementation

of

Oracle

General

Ledger

in

the

Bank

as

per

the

Terms

&

Conditions

contained in the Request for Proposal (RFP). Please visit our website

www.unionbankofindia.co.inorGovernmentportal www.tenders.gov.infordetails.

RFPformscanbedownloadedfromthewebsite.

DateofcommencementofissueofRFP : 01.11.2013at1100hours

Lastdateforreceiptofqueries : 12.11.2013at1500hours

LastdateforreceiptofResponses : 25.11.2013at1500hours

OpeningofTechnicalProposals : 25.11.2013at1505hours

FeesforRFPdocument(nonrefundable) : Rs.5,000.00

EarnestMoneyDeposit(BidSecurity) : Rs.5,00,000.00

Name(s)ofthecontactperson :

1. Mr.TataVenugopal(AGM)

Email:[email protected]

Phone:02222892501

2. Mr.RudraPratapSingh(CM)

Email:[email protected]

Phone:02225710445


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TABLEOFCONTENTS

1. Introduction........................................................................................................................5

2.

ExistingStatus

of

Accounting

and

Reporting

in

the

Bank

...................................................

6

3. ScopeofWork.....................................................................................................................8

4. Hardware,OSandDatabaseRequirement......................................................................21

5. EligibilityCriteria...............................................................................................................21

6. Migration,customizationandimplementationPlan........................................................22

7. Schedule............................................................................................................................23

8. ProjectManagement:.......................................................................................................23

9. Licensing............................................................................................................................23

10. ContractwiththeBidder..................................................................................................24

11. ProposalProcessManagement........................................................................................24

12. SubmissionandAcceptanceofBidder..............................................................................24

13. InstructionstoBidder.......................................................................................................25

14. AmendmentofBiddingDocument...................................................................................26

15. DocumentsconstitutingtheBid.......................................................................................26

16. CostoftheRFPandBidSecurity.......................................................................................27

17.

PriceComposition

.............................................................................................................

28

18. ReverseAuction................................................................................................................29

19. ErasuresorAlterations.....................................................................................................29

20. PeriodofValidityofBids...................................................................................................30

21. FormatandsigningofBid.................................................................................................30

22. OpeningofBids.................................................................................................................30

23. RFPClarifications..............................................................................................................31

24. EvaluationProcess............................................................................................................31

25. Awardofcontract.............................................................................................................36

26. OtherTermsandConditions.............................................................................................36

27. Notices..............................................................................................................................38

28. ImplementationServices..................................................................................................38


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29. UseofContractDocumentsandInformation..................................................................38

30. Advertisement..................................................................................................................39

31. Indemnification.................................................................................................................39

32. Confidentiality...................................................................................................................42

33. Prices.................................................................................................................................43

34. ObligationsoftheSuccessfulbidder................................................................................43

35. DeliveryandDocuments...................................................................................................43

36. PaymentTerms.................................................................................................................44

37. LiquidatedDamages..........................................................................................................44

38. TerminationforDefault....................................................................................................45

39.

ExitOption

........................................................................................................................

46

40. Limitationofliability.........................................................................................................46

41. InformationSystemServiceandSupport.........................................................................47

42. CustomizationProcess.....................................................................................................47

43. ForceMajeure..................................................................................................................47

44. Arbitration.........................................................................................................................48

45. Jurisdiction........................................................................................................................48

46. AnnexureA (AcceptanceofTermsandConditions).......................................................49

47. AnnexureB(BIDForm).....................................................................................................52

48. AnnexureC(Bidderprofile&otherinformation)............................................................54

49. AnnexureD(DocumentsforEligibilityCriteria)...............................................................56

50. AnnexureE1(UnpricedBillofMaterial)..........................................................................58

51. AnnexureE2(BillofMaterial)...........................................................................................61

52. AnnexureF(ReverseAuctionProcess)..................................................................................... 63

53. AnnexureG(ComplianceStatement:ExhibitA)................................................................... 72

54.

AnnexureH

(Letter

of

Authority

for

Reverse

Auction

:Exhibit

B)

.......................................

74

55. AnnexureI(BiddersResponsetoTechnicalEvaluationSheet)......................................76

56. Reports..............................................................................................................................87


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1. Introduction

UnionBankofIndia(hereinaftercalledasBankortheBank) ishaving itsCentralOffice

at239,VidhanBhavanMarg,NarimanPoint,Mumbai,Pin400021andover3600branches

andofficesacross thecountry. It isoneof the pioneerpublicsectorbanks,committed to

proactively address the dynamic needs of society and offer wide range of innovative

productsandservicestofulfilltheneeds.

ThisRFP isnotanofferbyUnionBankof India,butan invitationtoreceiveresponsefrom

eligiblebidder.NocontractualobligationwhatsoevershallarisefromtheRFPprocessunless

anduntil

aformal

contract

is

signed

and

executed

by

duly

authorized

officers

of

Union

bank

ofIndiawiththebidder.


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TheshortlistedbiddershallberequiredtogiveadetailedscopeandImplementation

Plan. It shall be the responsibility of the bidder to ensure smooth implementation

andmigrationofallthedata innewproposedplatformincludinghistoricaldata.All

customizationsasperBanksrequirementsneedtobe donebybidder.

AddressesforProductionandDRsite

ProductionSite

UnionBankofIndia

CentralAccounts,6th

floor,CentralOffice

UnionBankBhavan,239,VidhanBhavanMarg

NarimanPoint,Mumbai400021

DRSite

UnionBankofIndia

DRC,49,KhanijaBhawan,

RacecourseRoad,Bangalore560001


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3. ScopeofWork

Union bank of India plans to implement Oracle General Ledger to improve operational

efficiencywithrespecttoFinance&Accounts,MISandotherdepartments.Detailedscope

ofworkfortheproposedtransformationalengagementislistedbelow.

Thescopeofassignmentincludesbutnotlimitedto:

3.1.1 TheOracleGLimplementationtoreplacetheexistinglegacyapplicationsi.e.

GL and Consolidated Closing Package. The application should be

implementedcentrallyincorporatingrequiredfunctionalities.

3.1.2 Theapplication istobe integratedwithvarioussourcesystems likeFinacle

andTreasury

etc.

for

both

domestic

and

overseas.

3.1.3 The Application should be implemented on Rule based Consolidation and

shouldbecompletelyautomated.

3.1.4 TheApplicationshouldsupportMultiGAAP(GenerallyAcceptedAccounting

Standards). However, whenever the Indian legislation mandates IFRS

compliance the same solution would be scalable to handle the same.

AppropriateroadmaptoadoptIFRStobemadeavailable.

3.1.5 The Application should support multi currency accounting. In UBI,

transactions are maintained in multi currency. The application should be

configuredtotranslatethebalancesintoINRoranyotherdesiredcurrency.

3.1.6 To implementreportsforendusers likeFinancialStatements,Schedulesto

theFinancialStatements,AdhocReportingandAccountinquiries.

3.1.7

The Application should be implemented with provision for back dating of

transactions.

3.1.8

ThefollowingfeaturesshouldbeconfiguredunderOracleGL:


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1 General

2 HistoricalDataMigration

3 ETL

4 ChartofAccounts

5

Calendar

6 Currency

7 TransactionProcessing

8 RecurringTransaction

9 SubLedgerAccounting

10 Approval

11 InterBranchAccounting

12 YearEndClosing

13 Consolidation

14 Inquiry

15

Reporting

Compliance

16 ReportingGeneral

17 Security

18 AuditTrails

19 GL

20 Consolidationclosing

TheDetailsoftheimplementationrequirementisasfollows.Thelistisanindicativeoneand

notanexhaustiveone.

Serial

No.Points Definition Weightagefor

Evaluation

Mandatory

/Optional(M/O)

1 General 60

Multiple

accounting

principles

Multiplesetsofsamebooksofaccountstobe

permitted as per different accounting

principles

15 M

Multiple legal

entities

Abilitytodefinemultiplelegalentities 15 M

Scalability Ability to define scalable Organization

Structure

15 M

Scan

document

merger

Abilitytoattachscanneddocument 15 M

2 Historical Data

Migration

System should support historical data

migration fortheabovementionedpackages.

GL Package Migration from FY 1998 and

50 M


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Consolidated Closing Package Migration from

FY2000arerequiredtobedone.

3 ETL To develop and establish ETL from various

sources/legacy

systems

i.e.

Finacle,

Treasury

Domestic and Overseas and other sources

which are identified during Requirement

study.

50 M

4 Chart of

accounts

Definethechartofaccountsinsuchamanner

that account balances can be tracked by

following dimensions. These dimensions can

be further enhanced during the actual

implementationphase.

40

Entity 2 M

Branch

All

India

Branches

/

Overseas

Branches2

M

LineofBusiness 2 M

Product 2 M

Department 2 M

InterEntity 2 M

GLAccountCode 2 M

Source 2 M

Provisionforadditionoffuturedimensions 2 M

Mapping from the legacy system i.e. Central

Accounts / Finacle/ Treasury/ Overseas

Finacle/MIS/subsidiaries/others

2 M

AccountNumber Numeric/AlphaNumeric(

Both)

2 M

MultipleAccountwiseGrouping 2 M

definecontrolaccounts 2 M

Thesystemshouldenablemappingofchartof

account segments and respective segment

values of Finacle systems with the chart of

accounts and the respective segment values

of Oracle system. The mapping should be

possible

one

to

one

or

many

to

one.

This

should be supported with well defined

interfaces

2 M

Setupdifferentanalysiscodesonelevelbelow

the GL account code combination without

increasingthesizeofchartofaccounts

2 M

Define parent child relationship at multiple 1 M


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levels.Thesystemshouldnotallowpostingto

theparentaccount.

Group the accounts by different types (user

defined)e.g.assets,currentassets,etc.

1 M

Centralizedaccount

maintenance

capability

1

M

Costcenter wiseanalysis 1 M

Define automatic and default account

assignmentsthatthebankalwaysusetopost

toaparticularaccountingdimension

1 M

Define statistical/memo accounts for

collectingNonFinancialInformation

1 M

Ability tocreateandmodifysegmentrollups

(hierarchical relationships). A hierarchy

builder to support the multi level changes

withdraganddropfacilities

1 M

Parent

level

/child

level

group

based

reports

1

M

Ability to upload chart of accounts to legacy

systemsforvalidatingpurposes

1 M

globalaccountlevelmapping 1 M

5 Calendar 20

Calendaryear flexibilityindefiningaccountingperiods 3 M

User defined

calendaryear

flexibilityfordaily/monthly/quarterly(user

definedperiods)

3 M

Holiday

marking /

Unmarking

Provisionofholidaymarking. 3 M

Calendar open

period

Multiple calendar period should be in open

status andavailableforposting

3 M

Ledger / Sub

ledger/closing

Haveseparateperiodclosingcapabilitybysub

ledgersandGeneralLedger

3 M

Softclosing System should support soft closing / Hard

closing both

3 M

Reopen

Calendar

Period

System should allow Reopening of closed

periodsubjecttovalidauthorization

2 M

6 Currency 20

Systemshouldsupportmultiplecurrency 10 M

Systemshouldhaveprovisiontosetasdefault

currency

10 M

7 Transaction 50


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Processing

Transaction

details

System to support statistical transaction to

captureFinancial/nonfinancialinformation

3 M

Transaction

Validation

Posting should be allowed only for balanced

transactions.

However,

unbalanced

transactionsshouldbesaved,ifrequired

3 M

UploadFacility Uploadtransactionsfromaspreadsheetwith

activeedit,control,checksandvalidations(as

ifitscapturedonline)

3 M

CopyFacility Copyexistingtransactions,editandusethem

fornewinput

3 M

Back dated

Facility

Process transactions (with restricted access)

relatedtopriorperiods

3 M

Future Dated

facility

Process transactions (with restricted access)

relatedtoFutureperiods

3 M

single

/

Batch

PostingPost

transactions

single

or

by

batch

3

M

Real Time

transaction

posting

Posttransactionsinrealtimeandbatch 3 M

Restricted

Transaction

posting

Restrictdataentrytothoseaccountsthatare

marked as control accounts such as payable

control, receivable control, bank account,

depreciationaccountsetc.

3 M

Errorhandling Provideimmediate,onlinepopuptotheuser

of erroneous transactions. Advise reason for

error

and

provide

the

ability

to

enter

correctionsonline.

3 M

Reporting The system should support simultaneous

accounting for multiple reporting

requirements

3 M

Draftentries The system should support the creation of

draftaccountingentriesinsubledger

3 M

Cross Currency

/Multiple

currency

Transaction

Abilitytodefineexchangerateswithmultiple

currenciesandalsovisvisbasecurrency

3 M

Currency

Conversion

Ability

to

process

transactions

entered

in

foreigncurrencybasedontheexchangerates

definition,inanonlinemode

3 M

Reporting of

non Home

currency

transaction

Trackingand reportingofall foreigncurrency

transactions intransactioncurrencyandbase

currency

3 M


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Reconciliation Allowsautomatic/manualmatchingofdebit

andcredittransactionsincertainGLaccounts

3 M

Batch

Numbering

Systemshouldautogeneratebatchnumber. 2 M

8 Recurring

Transaction

30

Transaction

Template

Template: To have certain transaction

templatessothatthesameisusedduringthe

transactionentry.

4 M

Formula based

template

Setuprecurring transactionswithamountsor

formula

4 M

Modify

features of

recurring

transactions

Generate recurring transactions and modify

thegeneratedtransactionifrequired

4 M

BatchReversal Setup automatic and manual reversing

transactions. For example, create automatic

reversaltransactionsuponopeningaperiodof

accrualtransactions

4 M

Back / Value

datedfeatures

Posting to periods irrespective of transaction

date (in the transaction entry there must be

fieldtospecifytowhichperiodthetransaction

willbeposted)

4 M

Transaction

Reversal /

cancellation

transactions should be in a position to be

reversed or cancelled with appropriate

authorization

4 M

Reversal

transactions

Reversal transactions: These transactions are

provisional transactions and get updated in

the books of accounts. It has to capture an

additionaldatecalledReversalDate.Onthe

date of reversal it should automatically

reversethosetransactions

4 M

BulkReversal AllowMassReversaloftransactionsbasedon

userdefinedparameters

2 M

9 Sub Ledger

Accounting

30

Integration of

Modules

Alltransactionsoriginatingfromsubledgersin

Oracle (Payables, Assets etc.) should create

entriesintheGeneralledger

8 M


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GL level

Posting

Transactions originating in other systems or

sub ledgers may be required to be posted in

the general ledger either in detail or in

summary. This could be done for individual

journalas

well

as

auto

posting

8 M

Upload Receive direct journal feeds from various

systems,suchasFinacle

7 M

Straight

through

Process

Thesystemshouldallowposting transactions

to General Ledger directly from the sub

ledger.

7 M

10 Approval 20

Batch posting

/workflow

Systemshouldhavetheabilitytoapprovethe

entriesgeneratedusingEitherbatchuploador

throughworkflowmanagement

5 M

Approvallevels

The

system

should

enable

definition

of

levels

of hierarchy for approving entries and avoid

postingwithoutadequateapproval

5

M

Maker /

checker

concept

Itshouldcheckmaker/checkerconcept. 5 M

approvalbased

on Amount/

Accountstype

Morethanonelevelofauthorizationbasedon

theamount/accountlevel.

5 M

11 Inter Branch

Accounting

50

Processinterbranchaccounting 10 M

Default

accounting

rules

Set up default accounting rules for inter

organizationtransactionprocessing

10 M

Reconciliation Ability to automatically generate inter

organization entries and hold awaiting

authorization. Auto reconciliation should be

welldefined

10 M

Summary

position

Ability to provide interorganization

transactionsummaryregisterbybusinessarea

10 M

Specific

inter

branch

accounts

Ability

to

identify

the

interorganization

balances

10

M

12 Year End

Closing

100


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Main Closing

period

Close and open the year automatically based

onuserdefinedparameters

10 M

OpenPeriod Keep adjusting period for audit adjustments

andotherfinancialtransactionsaftertheyear

close

10 M

Exceptional

report

Generateclosingexceptionreports 10 M

Earning

retention

Ability to maintain an automatic update for

retained earnings when closing the ledger at

yearend

10 M

Validation

checks

Ability to ensure at yearend close that all

entriesarebalancedandthatallperiodshave

beenclosed

10 M

Dashboard

facility

Dashboard to track the Sub ledger wise,

periodwiseClosingActivities

10 M

Entity

based

closingAbility

to

allow

different

organization

to

close

independently10 M

Back dated

entry

Ability to reopen prior periods and make

adjusting financial entries, rerun allocations

using that period's allocation methodology

andpostallocationmethodologychanges.

10 M

P&L

Initialization

AbilitytozerooutP&Laccountsfornextyear

processingduringyearendclose

10 M

Carry forward

facility

AbilitytocarryforwardprioryearendBalance

Sheet account balances to new fiscal year as

beginningbalancesduringyearendclose

10 M

13 Consolidation 100

Consolidated

Statements

Ability to prepare consolidated financial

statements annually taking subsidiaries and

associates companys financial statements

intoconsideration

20 M

Elimination

entry

Abilitytogenerateeliminationentryforinter

companytransactionsautomatically

20 M

Subsidiaries Ability to generate minority interest for

subsidiariesandassociatesfromthesystem

20 M

Currency

Flexibility

Flexibilityindefiningandgeneratingreport in

anycurrency.

20 M

User Defined

Grouping

Consolidation based on various user defined

groupingi.e.Branch/Region/Zone/STCetc.

10 M

Segment

reporting

Segmentwiseconsolidation 10 M


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14 Inquiry 50

Various

Queries

Perform online transaction inquiries for the

following:

3 M

Rangeofaccountsorsegments 3 M

Summarized

at

various

levels

of

parents

/

summaryaccounts3

M

Foraperiodorforarangeofperiods 3 M

Actualorbudgetorbothwithvariance 3 M

Periodtodate,yeartodateorquartertodate 3 M

Perform budget vs. actual with variance

inquiry

3 M

Inquire account balances for net change and

periodbalances

3 M

Cross Module

drilldown

Perform cross module drill down. From

account balance to summarized journal to

detailed

journal

line

and

finally

to

the

transactionwindowwhereitisinput

3 M

Transaction

View

Print and view posted transaction entries

(historical transaction entry listing) by

differentcriteriasuchas:

3 M

TransactionNumber 3 M

Amount 3 M

Period 3 M

Dateofentry 3 M

TransactionSource,CategoryandType 3 M

User

Defined

Queries Apart

from

the

above

system

should

support

varioususerdefinedAdhocQueries 5

M

15 Reporting

Compliance

50

BalanceSheet 1 M

ProfitandLossAccount 1 M

SchedulesformingpartofBalanceSheetsuch

as:

1 M

Capital 1 M

ReservesandSurplus 1 M

Deposits

1 M Borrowings 1 M

OtherLiabilitiesandProvisions 1 M

CashandBalanceswithReserveBankofIndia 1 M

Balances with Banks and Money at Call and

ShortNotice

1 M

Investments 1 M


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Advances 1 M

FixedAssets 1 M

OtherAssets 1 M

ContingentLiabilities 1 M

Schedules

forming

part

of

Profit

and

Loss

Accountsuchas:

1

M

InterestEarned 1 M

OtherIncome 1 M

InterestExpended 1 M

OperatingExpenses 1 M

SegmentReportingasperAS17 1 M

CashFlowStatement 1 M

ConsolidatedFinancialBalanceSheet 1 M

ConsolidatedProfitandLossAccount 1 M

Schedules

forming

part

of

Consolidated

BalanceSheetsuchas:1

M

Capital 1 M

ReservesandSurplus 1 M

Deposits 1 M

Borrowings 1 M

OtherLiabilitiesandProvisions 1 M

CashandBalanceswithReserveBankofIndia 1 M

Balances with Banks and Money at Call and

ShortNotice

1 M

Investments 1 M

Advances

1 M FixedAssets 1 M

OtherAssets 1 M

ContingentLiabilities 1 M

SchedulesformingpartofConsolidatedProfit

andLossAccountsuchas:

1 M

InterestEarned 1 M

OtherIncome 1 M

InterestExpended 1 M

OperatingExpenses 1 M

Segment Reporting as per AS17 for

ConsolidatedFinancials

1 M

ConsolidatedCashFlowStatement 1 M

AbridgedBalanceSheet 6 M

16 Reporting

General

20


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System should support all the above reports

forthepresentaswellaspreviousperiodsfor

whichDataisavailableinGLandConsolidated

ClosingPackage.

1 M

Generatetransaction

detail

report

for

asingle

accountorforarangeofaccountby:1

M

Periodtodate 1 M

Yeartodate 1 M

Summarized 1 M

Detailed 1 M

Pre

Initialization

Report

Systemshouldhavecapabilitytogeneratethe

report even after initialization of data during

year end closing. During year end closing All

the Income and Expenditure heads balance

get initialized so the balance in all the

accounts

when

extracted

will

be

zero

in

the

newfinancialyearsosystemshouldhavethe

logictoHandlethisscenario.

1 M

TrialBalance Generate trial balance summarized and

detailed

1 M

Generatetrialbalancesummarizedbyaccount

segment

1 M

Print transaction vouchers from the system

before and after posting with the status

shownseparately

1 M

GLReports Produce general ledger reports for user

selected

accounts

and

periods

(General

LedgerScrutiny)

1 M

Reprintreportsforpriorperiods 1 M

Variance

Report

Monthly variance analysis between actual

versusbudget

1 M

Flexibility in

currency

precision

Ability to include desired decimal digits for

currencies on all financial reports with

minimum2decimals.

1 M

Financial

Statement

Financial Statements Print Financial

StatementstoScreenandasoutput

1 M

Financial Statements Incorporate Information

fromSub

Modules

0.5 M

FinancialStatements MaintainsMultiplePast

YearsFinancialData

0.5 M

FinancialStatementsThisMonthVersusLast

Month

0.5 M

Financial Statements Year to Date Versus

LastYear

0.5 M


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Financial Statements Year to Date Versus

currentandotherBudgets

0.5 M

Financial Statements Variance Expressed as

Percentage

0.5 M

FinancialStatements

YTD

Actual

vs.

Budget:

Current+LastYears0.5

M

User Defined

Reports

System should have the capability for

generation of various user defined reports

withsetting rules forroundingoff amountas

desired.

0.5 M

General All the reports should be supported in

excel/xml/PDF/CSVformats.

0.5 M

Mailing of

Reports to

Branches/ROs/

ZOs

System should support scheduling of batch

jobs for auto generation of reports and

mailingtoBranches/ROs/ZOs

0.5 M

17 Security 50

Account level

restriction

Accessshouldbeprovidedonrolesbased. 10 M

maker,checker

concepts

It should be based on Limits / nature of

entriesetc

10 M

user level

restriction

Validationofvarioususer idsandcheckingof

adequatePrivilege

10 M

Restricted

postingview

Specific reports for transaction posted in

restrictedaccounts

10 M

DataFreezing

Once

reporting

period

results

are

finalized

and

freezed, no alteration should be allowed

throughanyuserID.

10

M

18 AuditTrails 30

Master

Modification

Audit trail to track changes like Addition,

DeletionandModificationtomasterdatae.g.

ChartofAccounts.

5 M

Transaction

Audit

Audit trail to track changes like Addition,

DeletionandModificationtotransactiondata

e.g.TransactionEntryposted

5 M

PeriodAudit Forreopeningoffiscalyearperiods 5 M

Eventtracking Changesinthesystemshouldhaveaudittrail. 5 M

Transaction

Auditdetails

Abilityto identifythewho,thewhat,andthe

whenofchangesmadetothetransactions

5 M

Lookupfacility Providefullonlinehelp lookupfacilityforall

of the fields within journal data entry,

5 M


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4. Hardware,OSandDatabaseRequirement

4.1 Hardware,OSanddatabasesuppliesarenotinscopeofthisRFP.

4.2 Vendor should provide the minimum Hardware requirement specification for

implementingtheOracleGLsothatbankcanarrangetoprovidethesameduring

OracleGLImplementation.

4.3 Bankhas50userlicensesofOracleFinancials.Themodulesareasbelow:

1.

OracleGLmodule

2.

AssetsModule

3. PayablesModule

4.

ReceivablesModule

5.

CashManagement

4.4

BankwillprovideOracleDatabaselicenseforimplementationofOracleGL.Based

on the requirement given in the RFP, all participating vendors are required to

provide hardware server configurations. For implementation of GL, if any other

utilitySoftware isrequiredthesamewillbeprovidedbythebidderand itforms

thepartofTCO.

5.

EligibilityCriteria

OnlythosebiddersfulfillingthefollowingcriteriashouldrespondtothisRFP.

5.1 Biddermustbeacompany/firmincorporated/registeredinIndiaandoperating

forthepast5years.(CopyoftheLetterofIncorporation/registrationshouldbe

submitted.)


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7. Schedule

7.1

Bidderhastoprovideimplementationscheduleforentiresolution.

7.2

Bidder

should

complete

the

requirement

study

and

submit

detail

system

requirementspecificationdocumentwithinonemonthfromsigningofcontract.

7.3

Theprojectshouldbe implemented in9monthsperiod fromdateofsigningof

contract which includes 1 month time period for finalization of SRS. On

completionofimplementation,systemwillrunparallelfor2quartersbeforegoing

live.Methodologyforparallelrunwillbeprovidedbythevendor.

7.4

After successful parallel run of 2 quarters, the system shall be moved to

production.Trainingonfunctionalaswellastechnicalaspectsshouldbeprovided

bythebidder.

7.5

Systemwillbedeemedacceptedonlyaftersuccessfulparallelrunfor2quarters.

8. ProjectManagement:

8.1

Project

Management

includes

onsite

support

during

implementation,

support

during six month parallel run and 12 months support post go live. At least one

onsitesupportengineershouldbeplacedduringalltheabovephasesandwillbe

partofTCO.

9. Licensing

9.1

Bank ishaving50 OracleGLuser licenses and requiredoracledatabase licenses

for implementation. Therefore, no additional licenses of Oracle General Ledger

arerequired.

9.2

SoftwareATSarecurrentlypaidtoOracledirectly.Hence,ATSforOracleGLisnot

inscopeofthisRFP.


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10.ContractwiththeBidder

10.1Bankwillenter intoacontractwiththeselectedBidderwhowillberesponsible

foroverallimplementation/migrationofthesolution.Consortiumbiddingwillnot

beaccepted. TheselectedvendorwillprovidetheBankacompletesolutionbut

not limitedtosupply, installation,migration,customizationofrequiredsoftware

only.

11.

ProposalProcessManagement

11.1Bankreservestherighttoacceptorrejectanyorallproposals,torevisetheRFP,

torequestoneormoreresubmissionsfromallbiddersorclarificationsfromone

or more bidders, or to cancel the process in part or whole. All claims for

functional/technical delivery made by the bidders in their responses to the RFP

shall be assumed as deliverable within the stipulated time limit and within the

quotedfinancials.

11.2

Bidders shall be entirely responsible for their own costs and expenses that are

incurredwhileparticipatingintheRFPandcontractnegotiationprocesses.

12.SubmissionandAcceptanceofBid

12.1Biddersmustensurethattheproposalsaredeliveredintheprescribedformatsas

givenintheearliersection(s)tothefollowingaddress:

TheGeneralManager DIT

UnionBankofIndia,

DepartmentofInformationTechnology

AdiShankaracharyaMarg,

JogeswariVikhroliLinkRoad,

AndheriEast,Powai

Mumbai400072

INDIA


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12.2ThetenderresponsesshouldbedroppedinTenderBoxplacedataboveaddress

ordeliveredbyhandattheaboveaddressasperthescheduleofeventsgivenon

pageno2.

12.3

If any information provided in response to this RFP is found to be incorrect or

misrepresented, at any stage of the evaluation process, the Bank reserves the

righttosummarilydisqualifytheBidderfromtheevaluationprocess.

12.4If the last date of submission happens to be a bank holiday the last day of

submissionshallbenextworkingday.

13.InstructionstoBidder

13.1

ThisRFPdocumentisnottransferable.

13.2

BiddersareadvisedtostudyandexaminetheRFPcarefullybeforesubmission.

13.3TheresponsetothisRFPshouldbefullandcompleteinallrespects.Incomplete

orpartialbidswillberejected.Thebiddermustquoteforalltheitemsaskedforin

thistender.

13.4

Thebiddershallbearallcostsassociatedwiththepreparationandsubmissionof

thebid,includingcostofpresentationforthepurposesofclarificationofthebid,

if so desired by the bank. The bank will in no case be responsible or liable for

thosecosts,regardlessoftheconductoroutcomeofthebiddingprocess.

13.5

The bank reserves the right to reject the bidders assertion of compliance to a

requirement,ifthedetailedresponseisfoundunsatisfactoryorcontradictory.

13.6

The cost of preparing the proposal including visit(s) to the Bank is not

reimbursable.

13.7

Thebankmayextendthetimeforsubmissionofthebids.

13.8Jointbiddingandconsortiumofanyformisnotallowed.


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14.AmendmentofBiddingDocument

14.1Atanytimepriortothedeadlineforsubmissionofclarificationsmentionedinthe

scheduleofactivities,theBank,foranyreason,whetheratitsowninitiativeorin

response to a clarification requested by a prospective Bidder, may modify the

BiddingDocumentsbyamendment/corrigendum.

14.2

AmendmentsifanywillbepostedinourBanksWebsite.

15.

DocumentsconstitutingtheBid

15.1

TheBidpreparedbytheBiddershouldcomprisethefollowingcomponents:

Technical Bid Part I: Separate sealed cover with superscriptions as

TechnicalBidforImplementationofOracleGeneralLedgerSystem.Both

hardcopyandsoftcopyshouldbeprovidedinsinglecover.

Indicative Commercial Bid Part II: Separate sealed cover with

superscriptions as Indicative Commercial Bid for Implementation of

OracleGeneralLedgerSystem.

Any bid document not conforming to any one of the above terms will be

rejected.

Bidders,

who

have

not

paid

the

cost

of

the

RFP,

will

not

be

permitted

to

participateinthebid.

15.2

TechnicalBid

The bidders are expected to examine all terms and instructions included in the

documents.Failure toprovideall requested informationwillbeatbiddersown

riskandmayresultintherejectionoftheproposal.Thefollowingdocumentsare

tobe

submitted:

Bidsecurity(EarnestMoneyDeposit)

CostofRFP

AnnexureA :LetterofAuthorizationtoBid


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AnnexureB :Bidform(dulyfilled)

AnnexureC :BidderProfile(dulyfilled)

AnnexureD :Documentsforeligibilitycriteria(dulyfilled)

AnnexureE1:UnpricedBillofMaterial.

AnnexureI : Biddersresponsetotechnicalevaluation

Thetechnicalproposalmustincludeunpricedindicativecommercialbid.This

istoensurethatthepricebidisintheformatprescribedbytheBank.Incase

itisnotintheprescribedformat,itisliabletoberejected

Thebiddershouldsubmitallthespecificationswiththeircompliancelevelas

applicableandremarksandotherrequirementsgivenintheBidDocument.

16.CostoftheRFPandBidSecurity

16.1The cost of RFP for this project is Rs.5,000/ (Rs Five Thousand Only) and non

refundable,whichshouldbepaidbywayofDemandDraft/PayOrderdrawnin

favorofUnionBankof IndiapayableatMumbai.TheaboveDemandDraft/PO

shouldbehandedovertotheBankauthoritiesinaseparateenvelopealongwith

TechnicalBiddocument.Theenvelope shouldbedulysuperscribed asCostof

RFPOracleGeneralLedgerimplementation Rs.5,000/.

16.2The Earnest Money Deposit for this project isRs 5 lac (Rs Five lac) .The bidder

shouldfurnish,thisamounti.e.Rs5lac(RsFivelac)bywayofDemandDraft/Pay

OrderorBankGuarantee issuedbyanyschedulecommercialbankinIndiaother

thanUnionBankofIndia,infavorofUnionBankofIndiapayableatMumbai.No

interestwillbepayableontheEMD.

16.3TheEMDamountwillberefundedtotheunsuccessfulbiddersoncompletionof

tenderprocess. Incaseofsuccessfulbidder,theEMDamountshallberefunded

on production of Performance Bank Guarantee equivalent as mentioned in this

RFP.

16.4TheBidSecuritymaybeforfeitedinfollowingcases:


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a.

IfabidderwithdrawsitsbidduringthevalidityperiodspecifiedbytheBank.

b.

IfthesuccessfulBidderfailstosigntheContractwithinthespecifiedtimeof30

days.

c. Iftheselectedbidderrefusestoacceptassignment.

d.If the selected bidder having accepted the assignment, fails to carry out his

obligationsmentionedtherein.

e. IfthesuccessfulBidderfailstoimplementtheproject

16.5IncaseofBankGuarantee, itshouldbevalidforaminimumperiodof180days

withan

action

period

of

30

days.

17.PriceComposition

17.1Theindicativecommercialshouldbequotedintheindicativecommercialbidform

attachedtothisbid(AnnexureE1).

17.2

The prices should be firm and not dependent on any variable factors and

expressedinIndianRupees.

17.3

Theprices

should

be

inclusive

of

all

costs

including

taxes,

duties,

levies

etc

to

be

charged. Any upward / downward change in Service Tax only will be to the

account of Bank. During the offer validity and subsequent contract period, the

Bidderwillabsorbanyupwardrevisionofprices,custom,taxes(excludingservice

tax), Govt.duties, new taxes ifanyandpassonthebenefit toBank incaseof

downwardrevisionofGovt.taxes,levies,etc .

17.4

Octroi / Road tax, if any will be paid extra as per the actual on production of

originalreceipt.

17.5Thepricequotedshouldbeinclusiveoffollowing:

17.5.1

Cost of migration, implementation and customization of Oracle GL as per

BanksRequirement.


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17.5.2 Installation,Commissioning&Implementationchargesifany.

17.5.3

Costofcustomizationofadditionalmodulesifany.

17.5.4

Onsite Support including cost of resident engineer for 6 months during

parallelrunand1Yearfromdateofgoinglive.

17.5.5

Costofonsiteapplicationsupportengineerforoneyear.(Thesamecanbe

extended up to 5 year at the same rate offered for the first year). For

arrivingatTCO,oneyearcostofonsitesupportengineerwillbeconsidered.

17.5.6

CostofApplicationsupportandchangemanagementservicesforonejunior

levelresource(3Manmonths)andmiddlelevelresource(1Manmonth)for

oneyearwillformpartofTCO(Thesamecanbeextendedupto5yearat

thesame

rate

offered

for

the

first

year).

18.ReverseAuction

18.1

BankwillconductareverseauctionwitheligibleBiddersforfinalizationoftheL1

Vendor.Onlybidderswhoareeligibleandwhosubmittheprescribedundertaking

totheBankalonecanparticipateinReverseAuctionrelevanttotheprocurement

for

which

RFP

is

floated.

The

Reverse

Auction

may

be

conducted

by

the

Bank

itself

orthroughaserviceproviderspecificallyidentified/appointed/empanelledbythe

Bank.TheproceduresofthereverseauctionareasperAnnexureF.

19.ErasuresorAlterations

19.1Thereshouldbenohandwrittenmaterial,correctionsoralterationsintheoffer.

Technical

details

must

be

completely

filled

up

containing

correct

technical

informationofthesolutionbeingoffered.Fillingupoftheformsusingtermssuch

asOK,accepted,noted,asgiven inbrochure/manualarenotacceptable

totheBank.Offersnotadheringtotheseguidelinesmaynotbeacceptedbythe

Bank.


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20.PeriodofValidityofBids

20.1Bids should remain valid for the period of 180 days from the date of bid

submission

as

prescribed

by

the

Bank.

A

bid

valid

for

a

shorter

period

shall

be

rejectedbytheBankasnonresponsive.

21.

FormatandsigningofBid

21.1Allpagesofthebid,exceptforunamendedprinted literature,shallbestamped

andinitialedbyauthorizedpersonorpersonssigningthebid.

21.2

Any interlineation,erasureoroverwritingshallbevalidonly iftheyareinitialed

bythe

person

or

persons

signing

the

Bid.

21.3

Allsuch initialsshallbesupportedbyarubberstamp impressionofthebidders

firm.

22.OpeningofBids

22.1

OpeningofTechnicalBids

22.1.1

TheBank

will

open

the

Part

Iof

the

bid

(Technical

bid)

in

the

presence

of

bidders representatives who choose to attend as per schedule given in

ActivityScheduleofRFPatpage2.Noseparateintimationwillbegiven.

22.1.2

Incasethebidopeningdatefallsonaholiday,thebidsshallbeopenedat

thesametimeonthenextworkingday.

22.1.3 TheBankmay,at itsdiscretion,extendthisdeadlineforsubmissionofbids

byamendingtheBidDocuments.

22.2

Openingof

Indicative

Commercial

Bids

22.2.1 TheBankwillopenPartII(IndicativeCommercialBid)onlyforthosebidders

whohavequalifiedinTechnicalBid(PartI).


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23.RFPClarifications

23.1Queries / clarifications will not be entertained over the phone. All queries and

clarifications

must

be

sought

in

writing

or

sent

to

[email protected],

rudrapratapsingh@unionbankofindia.comasperthedategiveninthePageNo.2

ofthisRFPdocument.

23.2The Bidder is requested to collate and submit queries together to seek

clarifications/responsesfromBank.TheBiddershouldensurethatallthequeries

and clarifications are communicated in writing on or before the date and time

mentioned on page no 2. Bidders are requested to visit our Banks website for

clarificationsand

other

communications.

24.

EvaluationProcess

The Evaluation of the response to this RFP will be done on a 7030 TechnoCommercial

evaluationmethod.

TechnicalBidEvaluationCriteria

ServiceproviderSelection/EvaluationProcessTheevaluationoftechnicalproposals,among

otherthings,

will

be

based

on

the

following:

a.

Biddersfinancialstability.

b. Methodology/Approachproposedforaccomplishingtheproposedproject.

c.

Professionalqualificationsandexperienceofthekeystaffproposed/identifiedfor

thisassignment.

d.

Activities/tasks,projectplanning,resourceplanning,effortestimateetc.

Variousstagesoftechnicalevaluationarepresentedbelow:

a. Matchingthecleareligibilitycriteria.

b.

Shortlistingofthebiddersbasedonthefullymatchedcriteria.

c. Paperevaluationbasedonresponse.

d. Arrivingatthefinalscoreontechnicalproposal.


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Onlythosebiddersscoring75%(75marksoutof100)orabove inthetechnicalevaluation

willbeshortlistedforcommercialevaluation.

Table:

Technical

Bid

Evaluation

criteria.

Serial

NoParticulars

Maximum

MarksScoringMechanism

1. Functional Implementation Scores

Detailsasper3.1.8

50 Total Score of 1000 will be

converted to50

2. Credentials in Oracle GL program

management/ implementationofOracle

GL system in Public Sector Banks /

Financialservices

organizations

in

India.

30 3 or more public sector banks

30marks

2 publicsector banks20marks

1 publicsectorbank 10marks

In case bidder does not have

experience with public sector

banks then the following shall be

considered.

3 or more financial services

organizations other than public

sectorbanks15marks

2 financial services organizations

other than public sector banks

10marks

1 financial services organization

otherthanpublicsector bank5

marks

3. Bidders implementation approach,

methodology,etc

10 EvaluationbasedonPresentation

4. Number of resources bidder has on its

rolls on the date of bid submission who

have experience in implementing Oracle

GL in financial services organizations in

India.

10 15ormoreresources 10marks

10to14resources7 marks

5to9 resources4marks

TOTAL 100


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MinimumQualifyingScorewillbe75%. Incasethereisonlyonebidderabove75%thenthe

topthreebiddershavinghighestscorewillbeconsideredforfurtherevaluation.

1.

Banks

refer

to

Scheduled

Commercial

Banks

in

India

only.

2.

Financial Services Organizations mean: Scheduled Commercial banks, Financial

ServicesNBFCs,InsuranceCompanies,andFinancialRegulatorybodies.

3. All references/experienceshave tobe fromScheduledCommercialbanks in India

only.

4.

The bidder is required to provide documentary evidence for each of the above

criteria.

5.

Clientreferenceswouldberequiredontheclientsletterheadincaseofcredentials.

6.

For resource related points selfdeclaration by authorized signatory needs to be

submittedandCVsoftheresourcesneedtobesubmitted.

7. The bidder is required to provide certificate for Oracle GL implementation from

Oracle.

CommercialBidEvaluationCriteria

1.

The technically qualified bidder will participate in the Commercial Evaluation

process.

2. The Highest Technical bidder shallnotautomatically qualify forbecoming selected

bidderandforawardofcontractbythebank.

3. TheLowestCommercialBiddershallnotautomaticallyqualifyforbecomingselected

BidderandforawardofcontractbytheBank.

CommercialBidFormat:

Thebidder

has

to

quote

for

the

fees

based

on

the

scope

of

work

outlined

in

Section

Scope

ofWork.


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CommercialTable1:SolutionImplementation

Serial

No

Requirement/Quantity

Basic

Price

(A)

Taxes,Duties,Levies,

Charges

(B)

TotalCost

C=(A+B)

1 Implementation Cost (including migration,

customization, Reports, Parallel Run (6

Months),postgolivesupportforOneyear)

2 Cost of onsite support at Mumbai by

providing onsite resident engineer per

year/per engineer after completion of one

yearfromgolive.

3

Anyother

services

/Additional

tools

(Please

Specify)

TotalEstimatedFeesforTable1 XXX

Table2:Applicationsupportandchangemanagementservices

Theratesbelowshallbevalidforfiveyearsfromdateofapplicationgoliveforanyservices

requiredbythebankforapplicationsupportandchangemanagement.Astheexactscope

ofsuch

services

cannot

be

ascertained

now

the

bidder

should

quote

as

per

the

table

below.

Theratequotedforoneyearshallbeapartofthetotalpriceforevaluation.However,the

rateswillbevalidfor5yearsfromgolive.

Thebankmayavailtheservicesifrequiredandpayonactualbasis.

ResourceLevel

NumberofMan

Months

(A)

Rateper

PersonMonth

Year1

B

Total=(AxB)

Level1Juniorlevelresource 3

Level2Middlelevelresource 1

TotalestimatedfeesforTable2 XXX


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FinalCommercialBidValue=Totaloftable1+Totaloftable2

Note:

1.

Theprice

quoted

for

the

project

should

be

inclusive

of

taxes

and

charges.

2.

ThebaselocationfortheprojectexecutionwouldbeMumbai.

3.

AnytraveloutsideofMumbaiforfieldworkwouldhavetobeagreedwiththeBank.

Such travel would be in line with the Banks eligibility at the level of General

Manager.

4.

TheSPwillhavetoworkasperthetimingoftheBank.

25.

Awardofcontract

25.1After reverse Auction the selected Bidder will sign the contract with the Bank.

Purchaseorder(PO)issuedsubsequentlywillbeanannexureforsuchcontract.

25.2IfL1Vendorfailstoexecutetheorder,Bankwillbefreetoawardthecontractto

L2 Vendor provided L2 matches L1 price and if L2 does not agree, it will be

awardedtoL3subjecttoL3matchingL1priceandinthatorder.

26.

OtherTermsandConditions

26.1"ApplicableLaw"meansthelawsandanyotherinstrumentshavingtheforceof

lawinIndia.

26.2BankmeansUnionBankofIndia.

26.3Contract means the agreement entered into between the Bank and the

successful bidder, as recorded in the Contract Form signed by the parties,

including all the attachments and appendices thereto and all documents

incorporatedbyreferencetherein.

26.4Contract Price means the price payable to the successful bidder under the

Contractforthefullandproperperformanceofitscontractualobligations.


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26.16 Bank shall not provide nor make payment for Boarding & Lodging to the

selectedBidderimplementationteamattheplaceofimplementation.

26.17

Selectedbidder

shall

allow

third

party

audit

of

the

system.

27.

Notices

27.1Anynotice,requestorconsentmadepursuanttothiscontractshallbeinwriting

and shall be deemed to have been made when delivered in person to an

authorizedrepresentativeofthepartytowhomthecommunicationisaddressed,

orwhen

sent

by

registered

mail,

courier

or

facsimile

to

such

party

at

the

address

specified above. A notice shall be effective when delivered or on the notices

effectivedate.

28.ImplementationServices

28.1The Successful bidder shall provide all Services specified hereunder. If the Bank

findsthatanyofthestaffoftheSuccessfulbidderassignedtoworkattheBanks

siteis

not

responsive

then

the

Successful

bidder

will

be

notified,

the

Successful

biddershouldresolvetheissuetothesatisfactionoftheBank.

29.

UseofContractDocumentsandInformation

29.1The successful bidder (and his employees) shall not, without the Banks prior

written consent, disclose the Contract, or any provision thereof, or any

specification, plan, drawing, pattern, sample or information furnished by or on

behalf

of

the

Bank

in

connection

therewith,

to

any

person

other

than

a

person

employedbythesuccessfulbidderintheperformanceoftheContract.Disclosure

toanysuchemployedpersonshallbemadeinconfidenceandshallextendonlyas

farasmaybenecessaryforpurposesofsuchperformance.Theemployeesorthe

thirdpartyengagedbythebidderwillmaintainstrictconfidentiality.


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29.2The successful bidder, his employees and agents shall not, without the Banks

priorwrittenconsent,makeuseofanydocumentorinformationpertainingtothis

contractexceptforpurposesofperformingtheContract.

29.3

Thesuccessfulbidderhas toenter intoaNonDisclosureAgreement (NDA)with

the Bank. The format of NDA will be provided by the Bank to the successful

bidder.

29.4

This document contains information confidential and proprietary to the Bank.

Additionally,thevendorwillbeexposedbyvirtueofthecontractedactivitiesto

theinternalbusinessinformationoftheBank.DisclosuresofreceiptofthisRFPor

any

part

of

the

aforementioned

information

to

parties

not

directly

involved

in

providingtheservicesrequestedcouldresultinthedisqualificationofthevendor,

premature termination of the contract,and /or legal actionagainst the vendor

forbreachoftrust.

29.5Incaseofbreach,theBankshalltakesuchlegalactionasitmaybeadvised.

30.Advertisement

30.1IncasethenameoftheBankisbeingreferredbythevendorasareferencesite

or forpublicitypurposes, itshouldbedoneonlywiththewrittenapprovalfrom

theBank.

31.

Indemnification

31.1Successfulbiddershall indemnify,protectandsavetheBankandholdtheBank

harmless from and against all claims, losses, costs, damages, expenses, action

suits

and

otherproceedings,

(including

reasonable

attorney

fees),

relating

to

or

resultingdirectlyorindirectlyfrom:


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31.1.1 An act or omission of the Successful bidder, its employees, its agents, or

employeesoftheconsortiumintheperformanceoftheservicesprovidedby

thiscontract,

31.1.2

Breachof any of the termsof thisRFP orbreachof any representationby

theSuccessfulbidder,

31.1.3

UseofthedeliverablesandorservicesprovidedbytheSuccessfulbidder,

31.1.4 Infringement of any patent, trademarks copyrights etc. or such other

statutory infringements in respectofallcomponentsprovidedto fulfill the

scope of this project. Successful bidder shall further indemnify the Bank

againstanylossordamagetotheBank'spremisesorproperty,Bank'sdata,

direct

financial

loss,

loss

of

life,

etc.,

due

to

the

acts

of

the

Successful

bidder's employees or representatives. The Successful bidder shall further

indemnify the Bank againstany loss ordamage arisingout of lossofdata,

nonpayment of taxes/duties/levies/Octroi etc, claims of infringement of

third party copyright, patents, or other intellectual property, and third

partyclaimsontheBankformalfunctioningoftheequipmentorsoftwareor

deliverablesatallpointsoftime,providedhowever,

a. theBanknotifiesthesuccessfulbidderinwritinginareasonabletime

frameonbeingawareofsuchclaim,

b.

the Successful bidder has sole control of defense and all related

settlementnegotiations,

c. the Bank provides the Successful bidder with the assistance,

information and authority reasonably necessary to perform the

above,and

d.

The Bank does not make any statement or comments or

representationsabout

the

claim

without

prior

written

consent

of

the

Successful bidder, except under due process of law or order of the

court.

31.1.5

It is clarified that the successful bidder shall in no event enter into a

settlement, compromise or make any statement (including failure to take


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appropriate steps) that may be detrimental to the Bank's (and/or its

customers,usersandserviceproviders)rights,interestandreputation.

31.1.6

Successfulbiddershallbe responsible forany lossofdata, lossof life,etc,

duetoactsofSuccessfulbidder'srepresentatives,andnotjustarisingoutof

grossnegligenceormisconduct,etc,assuchliabilitiesposesignificantrisk.

31.1.7

Successful bidder should take full responsibility for its and its employees

actions. Further, since the Bank's data could be integrated/ used under

Successful bidder provided software, the Successful bidder should be

responsibleforloss/compromiseordamagetoBank'sdata.

31.1.8 The successful bidder should indemnify the Bank (including its employees,

directorsor

representatives)

from

and

against

claims,

losses,

and

liabilities

arisingfrom:

a. Noncompliance of the successful bidder with Laws / Governmental

Requirements

b.

IPinfringementunderanylawsincludingCopyrightsAct1957&ITAct

2000andsuchotherstatutoryactsandamendmentsthereto.

c.

NegligenceandmisconductoftheSuccessfulbidder , itsemployees,

andagents

d.

BreachofanytermsofRFP.

e.

Actoromissioninperformanceofservice.

f. Lossofdataduetoanyofthereasonsmentionedabove

31.1.9 Indemnitywouldbelimitedtothedamagesasawardedbyarbitrator/court

for direct claim and shall exclude indirect, consequential and incidental

damagesprovidedthattheclaimsagainstusersandserviceprovidersofthe

Bank and also claim by and against customers would be considered as

"direct"claim.

The

successful

bidder

shall

not

indemnify

the

Bank

for

(i)

Any

loss of profits, revenue, or anticipated savings or (ii) Any consequential or

indirectlossordamagecaused.

31.1.10

IntheeventthattheBank iscalledasadefendant for IPR infringementof

patent,trademarkor industrialdesignrightsarisingfromuseofanyofthe


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components of the supplied solution, the Successful bidder on its own

expensewillundertaketodefendtheBank.

31.1.11

ItwillbetheSuccessfulbidder'sresponsibilitytorapidlydoawaywithsuch

thirdparty claims. The Successful bidder will also pay any compensation

arising from the infringement claims and the Bank will in no manner be

responsible forsuchpayments. Inaddition, the Successfulbidderwillbear

alltherelatedexpensesandlegalfees.

31.1.12

Onitspart,theBankwillimmediatelyrelaytotheSuccessfulbidderanysuch

claimsandofferassistancewithinreasonablelimitstoridtheclaim.

31.1.13TheSuccessfulbiddermustundertaketoindemnifythatallthecomponents

deliveredare

free

of

defects,

are

brand

new

and

original.

If

at

some

stage

it

isdiscoveredthatthecomponentsdonotmeetthesecriteria,theBankhas

therighttocanceltheorderandtheSuccessfulbidderwillhave to refund

the total amount received from the Bank along with the interest and

separatepenalties.Similarconditionsapplytosoftwareaswellthesystem

softwaremustbelicensedandoriginal.

32.Confidentiality

32.1The successful bidder either during the term or after the expiration of this

contractshallnotdiscloseanyproprietaryorconfidential informationrelatingto

the project, the services, this contract, or the Clients business or operations

withoutthepriorwrittenconsentoftheBank.

32.2

Reportingobligations Thesuccessfulbiddershallsubmittothebankthereports

andotheraccountsspecifiedindeliverableswithinthetimelimitsetforth.


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33.Prices

33.1PricespayabletotheSuccessfulbidderasstatedintheContractshallbefirmand

notsubject

to

any

changes

during

performance

of

the

Contract.

34.

ObligationsoftheSuccessfulbidder

34.1

The Successful bidder will abide by the job safety, insurance, customs and

immigration measures prevalent and laws in force in the Country, and will

indemnifytheBankfromalldemandsorresponsibilitiesarisingfromaccidentsor

lossof lifeorproperty, thecauseofwhich istheSuccessfulbidder'snegligence.

The

Successful

bidder

will

pay

all

indemnities

arising

from

such

incidents

and

will

notholdtheBankresponsibleorobligated.

34.2

TheSuccessfulbidder isresponsible for,andobligatedtoconductallcontracted

activitieswithduecareanddiligence,inaccordancewiththeContract,andusing

stateoftheart methods and economic principles, and exercising all reasonable

meanstoachievetheperformancespecifiedintheContract.

35.

DeliveryandDocuments

35.1Successfulbiddertosubmitthefollowingdeliverables:

35.1.1

Completemigrationstrategy,customizationandimplementationplan

35.1.2

System Requirements Study (SRS) Document for implementation and

customization.

35.1.3

Completearchitectureofthesolution

35.1.4

Customizationdetails

35.1.5

ProjectSchedule

on

completion

of

SRS.

35.1.6

UserAcceptanceTestPlanandTestCases

35.1.7

UserManualsTobehandedoveronorbeforeliverunstarts.

35.1.8 Training.


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35.2All plans, drawings, specifications, designs, reports and other documents

submittedbythesuccessfulbiddershallbecomeandremainthepropertyofthe

Bank.Thesuccessfulbiddermayretainacopyofsuchdocuments.Thesuccessful

bidder shall not use these documents for purposes unrelated to this contract

withoutthepriorwrittenapprovaloftheBank.

35.3

Duringthetimeof implementationdocumentsforallcustomizationdoneshould

bedeliveredtothebank.

36.PaymentTerms

ProjectMilestones Oracle

General

Ledger

Preparation of SRS (Software Requirement Specification)

andapprovalbyBank20%

ETL, Customization, Historical Data Migration & UAT sign

offandcommencingofParallelRun30%

AfterSuccessfulGoLive 30%

12 months from the date of successful Go Live or on

productionoftheperformanceBankGuarantee20%

Total 100%

37.LiquidatedDamages

37.1

If the Successful bidder fails to perform the Services within the period(s)

specifiedintheRFPtheBankshall,withoutprejudicetoitsotherremediesunder

theContract,deductpenaltyfromtheContractPrice,asLiquidatedDamages(LD).

37.2

TheLDshallbeasumequivalentto0.5%ofthecost(migration,implementation

andcustomizationcost)foreachweekorpartthereofofdelaybeyondthegiven

timelines.Partof theweekwillbeconsideredas fullweek.However,maximum

amountofLiquidatedDamagesshallnotexceed10%ofthecontractamount.


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39.ExitOption

39.1 TheBank reservesthe right tocancel thecontract in theevent ofhappeningoneor

moreof

the

following

conditions:

39.1.1 Failure of the successful bidder to accept the contract and furnish the

PerformanceGuaranteewithin21daysfromreceiptofpurchasecontractas

statedintheRFP;

39.1.2 Delayindeliverybeyondthespecifiedperiod;

39.1.3 Delay in completing implementation/customization and acceptance tests/

checksbeyond

the

specified

periods;

39.1.4

Serious discrepancy in functionality to be provided or the performance

levelswhichhaveanimpactonthefunctioningofthesolution.

39.1.5

In addition to the cancellation of contract, Bank reserves the right to

appropriatethedamagesthroughencashmentofBidSecurity/Performance

GuaranteegivenbytheBidder.

40.

Limitationofliability

40.1Vendors aggregate liability for actual direct damages shall be limited to a

maximum of the Contract Value, provided that this limit shall not apply to

following:

1.Theinfringementindemnity;or

2. Bodily injury (including death) and damage to real property and tangible

personalproperty

caused

by

Vendors

negligence.

For the purposes of this Section, Contract Value at any given point in time,

means the aggregate value of purchase orders placed by Bank on the Vendor

underthisproject.


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41.InformationSystemServiceandSupport

41.1TheBidderisobligedtoprovideformaintenanceandsupportservices,asperthe

termsof

this

contract,

during

the

period

of

AMC.

The

Maintenance

period

may

be

renewed on mutually agreeable terms for further period/s after completion of

contractedsupportperiod.

41.2IncasetheBankwishesnottorenewthemaintenancecontract,afterthetermof

thisAgreement, theBank has the right tomaintain theSystem through itsown

employees or through any entity other than the Bidder for providing the said

maintenanceservices.

42.

CustomizationProcess

42.1

AnygapsbetweentherequiredandfunctionalavailabilityofOracleGLshouldbe

included by the Successful bidder as Implementation efforts. The Bank will not

paytheSuccessfulbidderanyadditionalchargesforallsuchcustomizations.

42.2

The Successful bidder shall document and submit to the Bank all the testing

activities, procedures and results. The Successful bidder shall provide the Bank

weekly progress report on the bugs/problems reported/ points taken up with

scheduleofdateofreporting,dateofresolving,andstatusforallkindofbugsand

problems.

43.

ForceMajeure

43.1ForceMajeureishereindefinedasanycause,whichisbeyondthecontrolofthe

selectedsuccessfulbidderortheBankasthecasemaybewhichtheycouldnot

foresee

or

with

a

reasonable

amount

of

diligence

could

not

have

foreseen

and

whichsubstantiallyaffecttheperformanceoftheContract.

43.2There shall be no liability or responsibility, on the part of both bank and the

Bidderforconsequencesarisingoutofinterruptionofthebusinessduetoactsof


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God,riots,civilcommotion,insurrections,warsoranyothercausesbeyondtheir

controlorbyanystrikesorlockouts.

43.3

Anysuch

interruption

due

to

Force

Majeure

should

be

informed

by

the

Bidder

to

bankinwritingwithintwodaysofsuchevent.

44.Arbitration

44.1All disputes and differences of any kind whatsoever arising out of or in

connectionwiththepurchaseordershallbereferredtoarbitration.Thearbitrator

maybeappointedbyboththepartiesorincaseofdisagreementeachpartymay

appoint an arbitrator and such arbitrators shall appoint an Umpire before

entering on the reference. The decision of the Umpire shall be final. Such

arbitration shall be governed by the provisions of Indian Arbitration and

Conciliation Act 1996. All arbitration proceedings shall be at Mumbai,

MaharashtraState,Indiaonly.

45.

Jurisdiction

45.1Notwithstanding anything containedherein above, in case ofany dispute, claim

and legal action arising out of this RFP, the parties shall be subject to the

jurisdictionofcourtsatMumbai,MaharashtraState,Indiaonly.


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46.AnnexureA AcceptanceofTermsandConditions

(Lettertothebankonthevendorsletterhead)

(Letterof

Authorization

to

Bid)

To,

UnionBankofIndia

TechnologyCentre,5th

floor,


NearRegistrarofShipping,

Powai,Andheri(East),

Mumbai,400072

DearSir,

Subject: YourRFPforImplementationofOracleGeneralLedger

WithreferencetotheaboveRFP,havingexaminedandunderstoodtheinstructions,terms

andconditionsformingpartoftheRFP,weherebyencloseourofferfortheImplementation

ofOracleGLasdetailedinyourabovereferredRFP.

We further confirm that the offer is in conformity with the terms and conditions as

mentioned in the RFP and all required information as per Annexure B to H and also

photocopyofunpricedcommercialbidisenclosed.

Wealsoconfirmthattheoffershallremainvalidfor180daysfromthedateoftheoffer.

Weherebyundertakethatsupportingsoftwaresupplied,ifrequiredwillbelicensed,legally

obtainedandwithlatestversion.

WeunderstandthattheBank isnotboundtoaccepttheoffereither inpartor infulland

that the Bank has right to reject theoffer in full or inpartwithout assigning any reasons

whatsoever.


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47.AnnexureB(BIDForm)

Ref

No

Place:

Date:

To,

TheGeneralManager

UnionBankofIndia,DepartmentofInformationTechnology,


Jogeswari

Vikhroli

Link

Road,

Mumbai400072,INDIA

DearSir,

HavingexaminedtheRequest forProposal (RFP)RefNo.________thereceiptofwhich is

hereby duly acknowledged, we, the undersigned, offer to supply, deliver, implement,

customizeandcommissionthevariousrequirementsinconformitywiththesaidRFPforthe

sum mentioned in thePrice Bid or such othersums as may be ascertained in accordance

withtheScheduleofPricesattachedandmadepartofthisBid.

We undertake, if our Bid is accepted, to deliver the goods/ provide the services in

accordancewiththeDeliverySchedule/implementationschedulespecified.

Weagreetoabidebythisbidforaperiodof180daysfromthe lastdateofsubmissionof

Bidandshallremainbindinguponusandmaybeacceptedatanytimebeforetheexpiration

ofthatperiod.

WeherebyagreetoparticipateandabidebyalltermsandconditionsofReverseAuction.

We furtherconfirmthat, incaseweoffersystemand/orothersoftwaremanufacturedby

anothercompany,suchsoftwareoperateseffectivelyonthesystemofferedbyusandwe

arewillingtoacceptresponsibilityforitssuccessfuloperations.


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48.Annexure C(Bidderprofile&otherinformation)

Serial

No.

Parameters Response

1 NameoftheFirm/Company

2 YearofIncorporationinIndia

3 NamesofthePartners/Directors

4Name

and

Address

of

the Principal

Banker

5 Addresses

a)HeadOffice

b)LocalOfficeinMumbai

6

AuthorizedContact

person

a)NameandDesignation

b)Telephonenumber

c)EmailID.

7 Financialparameters


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BusinessResults(lastthreeyears)

Turnover

201011

201112

201213

(Only company figures need to be

mentioned.Nottoincludegroup/subsidiary

Companyfigures)

(MentiontheaboveamountinINR

only)

AuthorizedSignatories

(Name&Designation,sealofthecompany)

Date:


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49.AnnexureD(DocumentsforEligibilityCriteria)

Sr.

No

EligibilityCriteria Documents

Requested

Details Ref

Page

No

Remarks Supporting

Document

Provided

bybidder

1. The Bidder must be a

company/firm incorporated /

registered in India and

operatingforthepast5years.

Copyofthe

Letterof

Incorporation/

registration

2. Bidder must be in the area of

Providing

IT

Services

/

Consulting/AdvisoryServices

AnnualReport

Copy

or

Memorandum

/Articlesof

Association

3. Bidders should have the

experience of providing

advisory services on Oracle

General Ledger or

implementation of Oracle

General

Ledger.

Letterfrom

user

organization

mentioning

successful

completion

of

advisory

assignmentsor

Implementatio

nofOracle

GeneralLedger

4. TheBiddermusthave

minimumannualturnoverof

Rs.10Crforeachofthelast

three

(3)

financial

years

from

Indianoperation.

Certified/

Audited

BalanceSheets

and

P&L

statementsfor

last3years

5. TheBiddershouldhaveown

supportcenter/Officein

Self

declarationby

authorized


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Mumbai. signatory with

addressesof

support

centers/

officesontheir

letterhead

6. The companies or firms,

bidding for the above tender,

should have not been black

listed by any of Government

Authority or Public Sector

Undertaking (PSUs). In case, in

the past, the name of their

Company was black listed by

any of the Govt. Authority or

PSUs,thenameofthecompany

ororganizationmusthavebeen

removed from the said list as

on date of submission of the

tender, otherwise the bid will

notbeconsidered

Undertaking

byauthorized

signatory (on

theirletter

head)that

theyhavenot

beenblack

listedbyanyof

theGovt.

Authorityor

PSUs

AuthorizedSignatories

(Name&Designation,sealofthecompany)

Date:


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50.AnnexureE1(UnpricedBillofMaterial)

Commercial

bid

format

table

(without

the

prices)

should

be

submitted

along

with

the

technicalbidasUnpricedbillofMaterial.Anymentionofprices inthiswould leadto

disqualificationofthebidder.

TableA

Serial

No.

Requirement/Quantity BasicPrice(A) Taxes, Duties,

Levies,Charges

(B)

TotalCost

C=(A+B)

1 Implementation Cost (including migration,

customization, Reports, Parallel Run(6

Months),postgolivesupportforOneyear)

YES/NO YES/NO YES/NO

2 Cost of onsite support at Mumbai by

providing onsite resident engineer per

year/perengineeraftercompletionofone

yearfromgolive.


3 Any other services / Additional tools

(PleaseSpecify)


TotalEstimatedfeesforTable1 XXX

PleaseprovidebreakupofAnyothercost

Notes:


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1. ForthepurposeofTCO,oneyearpostgoliveonsitesupportisconsidered.However

theratesforsupportwillbevalidfor5yearsaftercompletionoffirstyearsupport.

Theonsitesupportwillstartfromthedateofgolive.

2.

TheIndicativeCommercialOffershouldbegivenintheaboveformatonly.

3.

ThereshouldbenoconditionsmentionedintheCommercialOffer.

4.

Commercialofferswithconditionswillberejected.

5. AllcostsshouldbeonlyinIndianRupeesandallpaymentswillalsobeonlyinIndian

Rupees.

Theratesbelowshallbevalidforfiveyearsfromdateofapplicationgoliveforanyservices

requiredby

the

bank

for

application

support

and

change

management.

As

the

exact

scope

ofsuchservicescannotbeestimatednowthebiddershouldquoteasperthetablebelow.

Thisnotionalpriceshallbepartofthetotalpriceforevaluation.Thebankshallavailandpay

forsuchservicesinactualbasis.

TableB

ResourceLevel Numberof

Man

MonthsA

RateperPersonMonth

Year1

B

Total= (AxB)

Level1Juniorlevelresource 3

Level2Middlelevelresource 1

TotalestimatedfeesforTableB XXX

Finalcommercialbidvalue=TotalofTableA+TotalofTableB

Notes:

1. Order for the Scope indicated in the Table B will be placed if required during the

contractperiod.

2. Thepricequotedfortheprojectshouldbeinclu