unilob – artur nowicki istitutional support system for business support organisations in poland...

Unilob – Artur Nowicki

Istitutional Support System for Business Support Organisations in Poland

Example of National Services Network for SMEs

Artur Nowicki

UNILOBBased on materials from Polish Agency for Enterprise Development


Over 3.000.000 registered SMEs

about 70 % of GDP generated in the enterprise sector

7.000.000 employed

SMEs in POLAND

SME SUPPORT INSTITUTIONAL STRUCTURE IN POLAND

CONSULTING POINTSproviding free of charge basic information

to operating and start-up bussineses

National SME Services Network (KSU)cooperating as a network of not-for-profit institutions

audited & accredited

"LONG LIST"Consultants/Firms

accredited to perform services under specific instruments

LOCAL LEVELcounselling, information, training and financial service providers

with expertise in the SME areaproviding direct services to SMEs

REGIONAL LEVELRegional Financing Institutions (RFIs)

one in each voivodship, cooperating with PAED in implementing national programmesmanaging implementation of regional programmes towards SMEs, "First Contact Points" for businesses seeking public assistance

NATIONAL LEVELPolish Agency for Enterprise Development

government agencyresponsible for implementing sectoral policy


BUSINESS SUPPORT ORGANISATIONS – their role in programme implementation

• information and direct contact with potential beneficiares

• advisory, coaching, training

• individual and common projects strengthening institution /

system / network

• managing implementation / evaluation, monitoring, etc.


NATIONAL SME SERVICES NETWORK

associates over 175 institutions

Services for SMEs:

advisory

training

financial

information

KSU guarantees:

integrated offer

high quality of services

business-friendly pricing policy

easy access


NATIONAL SME SERVICES NETWORK (KSU)

175 organisations registered in KSU, providing services in 182 localizatoins accross Poland:

122 in area of general consulting services 18 in area of consulting services focused on innovation 156 in area of training services 149 in area of information services 9 in area of finance services – loan guarantees 37 in area of finance services – loans

as of 17 July 2007



Network of organisations which cooperate and create a system

Main purpose of activities within the system is to enhance competitiveness of Polish SMEs by providing a complex offer of high quality services connected with entrepreneurial and business operations

Register of organisations on the basis of the Law on establishing the Polish Agency for Enterprise Development and the decree of Ministry of Economic Affairs and Labour



Criteria and conditions

•providing services (at least one of 4 categories: advisory, training, information or financial) to micro, small and medium companies and to start-ups

• acting as a non-profit organisation or allocated profits to the objectives corresponding with the activities undertaken by the PAED

•technical and economical capacity necessary for providing the services in the proper way

•services provided by qualified experts

•the quality management system according to the ISO standards

•the rules of professional ethics, in the conduct of their activities



What can be financed

• coordinating and promotional activities for the KSU network (meetings, conferences, information brochures, information service – including information website)

• maintaining of system for the exchange of information within KSU network (database, information sets)

• preparation of model documentation regarding quality managements systems; registering audits

• participation of the KSU members’ consultants in the information and advisory sessions

• support for institution running Consulting Points and for other institution for their individual projects

•co-financing of services for entrepreneurs (grants for entrepreneur awarded in the open competition)



What can be financed

What can be financed for KSU members: support for institution running Consulting Points network (subsidies for KSU members – awarded in the competitions) the costs of remunerations of the consultants providing services in Consulting Points support for other institution (subsidies – awarded in the open competitions) costs of Regional Financial Institution connected with implementation of the regional programmes co-financing of services for entrepreneurs (subsidies for entrepreneur

awarded in the open competition)



Sources of the financing of the KSU system:

Projects financed from the structural funds (ERDF) – since 2005 State budget funds (until 2004 also subsidiary for the PAED) PHARE programme sources


1996 1997 1998 1999 2000 2001 2002 2003 2004

NATIONAL SME SERVICES NETWORK (KSU) 1996 -2005

KSU Accreditation

111121

131141

130150

140

178

206191

2005

KSU Registration


The KSU Network members delivered in total 253 787 services:

• 178 558 for SMEs (70%)

• 9157 for start-ups (4%)

ACTIVITIES OF THE KSU NETWORK MEMBERS Number of Services provided in 2005


Total number of clients: 224 879, including:

• 134 327 SMEs (60%)

• 23 663 start-ups (11%)

ACTIVITIES OF THE KSU NETWORK MEMBERS

Number of clients in 2005


ACTIVITIES OF THE KSU NETWORK MEMBERS- SERVICES -

Services in the categories provided in 2007

financial services - loan guarantees

1 192<1%

information services259 195

45%

financial services - loans3 742<1%not classified

services7 469<1%

general advisory services289 232

50%

proinnovation advisory services

1 181<1%

training services19 071

3%


ACTIVITIES OF THE KSU NETWORK MEMBERS

- CLIENTS -Clients in the target groups provided in 2007

local & regional authorities

16 072 clients8%

state-own enterprises5 003 clients

2%big enterprises8 272 clients

4%unemployed

37 911 clients19%

start-ups16 050 clients

8%

SMEs119 368 clients

59%


THANK YOU FOR ATTENTION

unilob – artur nowicki istitutional support system for business support organisations in poland...

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