unilever sustainable living plan 2013

8/11/2019 Unilever Sustainable Living Plan 2013

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UNILEVER SUSTAINABLE LIVIN PLAN 2013

MAKING PROGRESS,DRIVING CHANGE


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PERSONAL CARE FOODS REFRESHMENT HOME CARE

On any gven day

2BILLIONconsumers use our products

Our sales totalled

49.8BILLIONn 2013

Our products are sold n over

190countres

14 brands have sales of more than

1BILLIONa year

We employ

174,000people

ABOUT UNILEVER


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1UnleverSustanable Lvng Plan 2013 Makng Progress, Drvng hange

WITH 7 BILLION PEOPLE ON OURPLANET, THE EARTHS RESOURESARE UNDER IMMENSE STRAINWe are lvng n a world where temperatures are rsng, water s scarce, energyexpensve, food supples uncertan and the gap between rch and poor ncreasng

We cannot close our eyes to the problems the world faces At Unlever we beleve thatbusness must be part of the soluton But to be so, busness wll have to change

Sustanable, equtable growth s the only acceptable busness model

HIEF EXEUTIVE OFFIER PAUL POLMANEXPLAINS HOW WE ARE MAKIN PRORESSAND DRIVIN HANE

Vew vdeowwwunlevercom/our-approach-to-sustanablty

THE BIPITURE


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REDUCE

ENVIRONMENTAL

FOOTPRINT

DOUBLE THE

BUSINESS

POSITIVE

SOCIAL IMPACT

UnleverSustanable Lvng Plan 2013 Makng Progress, Drvng hange2

We work to create a better future every day, wth brands andservces that help people feel good, look good and get moreout of lfe

Our frst prorty s to our consumers then customers,employees, supplers and communtes When we fulfl ourresponsbltes to them, we beleve that our shareholders wllbe rewarded

OUR PURPOSETO MAKESUSTAINABLE LIVINOMMONPLAE

OUR VISIONDOUBLE THE SIZE OFTHE BUSINESS, WHILST REDUINOUR ENVIRONMENTAL FOOTPRINTAND INREASIN OUR POSITIVESOIAL IMPAT

We wll lead for responsble growth,nsprng people to take small everydayactons that wll add up to a bg dfference

We wll grow by wnnng shares andbuldng markets everywhere

Unlever has, from ts orgns, beena purpose-drven company Today ourpurpose s to make sustanable lvngcommonplace

Ths means helpng to buld a world whereeveryone lves well and wthn the naturallmts of the planet

Brands that offer balanced nutrton,good hygene and the confdence thatcomes from havng clean clothes, cleanhar and good skn

Products whch are sustanably sourcedand used n a way that protects theearths natural resources

Respect for the rghts of the people andcommuntes we work wth throughoutthe world

Our new global ntatve, Proect Sunlght,ams to motvate mllons of people to lvesustanably by takng small, everydayactons that make a bg dfference to

the world

We call our strategy for sustanablegrowth our ompass strategy It setsout a clear and compellng vson ofour future

OURSTRATEY


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IMPROVIN HEALTHAND WELL-BEINBy 2020 we wll help more than a bllonpeople take acton to mprove ther healthand well-beng

REDUINENVIRONMENTAL IMPATBy 2020 our goal s to halve the envronmentalfootprnt of the makng and use of our productsas we grow our busness

ENHANINLIVELIHOODSBy 2020 we wll enhance the lvelhoods ofmllons of people as we grow our busness

UNILEVERS REENHOUSE AS FOOTPRINT

Transport RetailManufactureRaw Materials DisposalConsumer

23% 2% 3% 1%3% 68%

3UnleverSustanable Lvng Plan 2013 Makng Progress, Drv ng hange

SO HOW WILL WEAHIEVE OUR VISION

UNILEVER SUSTAINABLELIVIN PLAN

OUR PLAN IS DISTINTIVE

It spans our entre portfolo of brands andall countres n whch we sell our products

It has a socal and economc dmenson our products make a dfference to healthand well-beng and our busness supportsthe lvelhoods of many people

When t comes to the envronment, we workacross the whole value chan from thesourcng of raw materals to our factoresand the way consumers use our products

In an uncertan and volatle world, we cannot acheveour ompass vson to double our sze unless wefnd new ways to operate that do not ust take fromsocety and the envronment Launched n 2010,the Unlever Sustanable Lvng Plan s our blueprntfor sustanable growth

The Plan s helpng to drve proftable growthfor our brands, save costs and fuel nnovaton

Our Plan sets out three bg goals Underpnnngthese goals are nne commtments supported bytargets spannng our socal, envronmental andeconomc performance


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SUSTAINABLE

LIVING

INNOVATION +

MARKETING

INVESTMENT

SUSTA

INAB

ILITY

LEDG

ROWTH

LESSW

ASTE,

LESSRISK

SUSTA

INABLEINNOVATION&

COLLABORATION

PROFITABLE

VOLUME

GROWTH

COST

LEVERAGE +

EFFICIENCY

4 UnleverSustanable Lvng Plan 2013 Makng Progress, Dr vng hange

Brands that are ntegratng sustanable lvngnto ther core purpose are drvng success forour busness Our growng range of sustanableproducts s also helpng drve growth wth ourretal partners

MAKIN PRORESS SUSTAINABILITYLEDROWTH

PROFITABLE VOLUME GROWTH

Brands that are ntegratngsustanable lvng nto ther corepurpose are drvng success forour busness Our growng rangeof sustanable products s alsohelpng drve growth wth ourretal partners

OST LEVERAE + EFFIIENY

By reducng waste n energy, rawmaterals and so on, we createeffcences and cut costs, whchhelps to mprove our margns

INNOVATION + MARKETIN

INVESTMENT

By lookng at product development,sourcng and manufacturng througha sustanablty lens, opportuntes fornnovaton open up By collaboratngwth partners ncludng not-for-proftorgansatons, we can leverage sklls,capabltes and networks that we donot have

OUR VIRTUOUS IRLE OF ROWTH

We are already seeng the results of ourefforts Our focus on sustanablty s drvngbrand growth, compettve advantage anddfferentaton The vrtuous crcle of growthdescrbes how we generate proft from oursustanable growth busness model


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5UnleverSustanable Lvng Plan 2013 Makng Progress, Drv ng hange

LIFEBUOYS DOUBLEDIIT ROWTH THREEYEARS IN A ROW

Our health soap brand, Lfebuoy,puts ts socal purpose at the heartof ts nnovaton and engagementwth consumers

In 2013, Lfebuoy ran hygenebehavour change programmes n14 countres These are not onlyhelpng to change habts to combatdsease expert studes haveshown that washng hands wth

soap at fve crtcal moments durngthe day can dramatcally cut thencdence of lfe-threatenngdseases lke darrhoea They arealso drvng volume growth n keymarkets Lfebuoy has achevedthree years of double-dgt growthto become the worlds number oneant-bacteral brand

SURF AND SKIPSOOD LAUNDRY HABITSINREASE SALES

Our Home are team n Latn Amerca partneredwth leadng retalers, ncludng arrefour,n a new ntatve Sumate al EcoLavado(Jon us at Ecowash) to promote good laundryhabts Fve brands, ncludng Surf and Skp,worked together n Argentna, Uruguay and hleto encourage washng at lower temperatures,energy savng through shorter wash cycles andswtchng to concentrated detergents

arrefour stores that partcpated n Argentna

have experenced sales growth three tmes hgherthan others whle consumers were encouraged tomake lastng changes to ther behavour

KNORR ROWS ONSUMERPREFERENE

We have made great progress sourcng ourvegetables sustanably Tomatoes have been oneof our bggest successes wth 84% sustanablysourced by the end of 2013

Of all our brands, Knorr uses the most vegetablesIts 1 mllon Sustanablty Partnershp Fundhas helped Spansh grower Agraz to grow tstomatoes wth ust the rght amount of water,whle protectng local bodversty

Our research across 11 countres has found that

three quarters of consumers would be morelkely to purchase a product f they knew t wasmade from sustanably sourced ngredentsKnorr has ntroduced an on-pack logo for theKnorr Sustanablty Partnershp to helpconsumers make the choce for sustanablysourced ngredents In Knorrs largest market,ermany, these changes are beng rewardedwth mproved brand equty


8/206 UnleverSustanable Lvng Plan 2013 Makng Progress, Drvng hange

By lookng at our brands and product developmentthrough a sustanablty lens, opportuntes fornnovaton open up By collaboratng wth partners,ncludng not-for-proft organsatons, we canleverage the sklls, capabltes and networksthat we dont have

THE HULK OF HANDWASHES

Lfebuoy launched ts nnovatve colour changnghandwash nto more markets n Asa and Afrcan 2013 Ths makes handwashng fun for kdsand reassures parents that ther chldren areprotected from germs

The colour of the foam changes from whteto green n ten seconds, the tme t takes forLfebuoys specal formulaton to del ver 999%germ protecton

The brands campagn uses Marvels famouscomc character The Hulk It features a boys

hands turnng nto powerful, germ-bustngHulk hands as the Lfebuoy foam changescolour Ths new product technology s helpngLfebuoy change handwashng behavour andgrow faster

OMPRESSEDDEODORANTS SETTO REVOLUTIONISETHE MARKET

In 2013 we launched smaller,compressed deodorant spraysacross three of our well-knownbrands Sure, Dove and Vaselne n the UK These sprays use halfthe propellant, around 25% lessalumnum packagng and a thrdless road transport meanng the

carbon footprnt per can s around25% less We have now extendedths format to our Lynx brand

People fnd the smaller pack szemore convenent and easer to carryand have the added satsfacton ofknowng the envronmental mpacts reduced More than 9 mlloncans have been sold snce launch

IT TAKES A VILLAEOur Becel and Flora proactv brands havedeveloped a three-week challenge to help peoplewth rased cholesterol move to a healthy detand lfestyle Ths ncludes eatng Flora or Becelproactv, whch contan plant sterols that havebeen shown to lower blood cholesterol, as partof a healthy eatng plan and regular exercse

The challenge, called It Takes a Vllage, hasvsted vllages n Australa, ermany, reece,Span, South Afrca and the UK So far more than3,500 people have had ther cholesterol tested,500 have taken part n the challenge and 89%have successfully lowered ther cholesterol

SUSTAINABLEINNOVATION &OLLABORATION


9/207UnleverSustanable Lvng Plan 2013 Makng Progress, Drv ng hange

By reducng waste n energy,raw materals and manufacturng,we create effcences and cutcosts, whch helps to mproveour margns

ENERY EFFIIENY AVOIDSOVER 150 MILLION IN OSTS

We have avoded cumulatve energy costs ofover 150 mllon snce 2008 through moreeffcent manufacturng

The Unlever Sustanable Lvng Plan s nsprngour employees to act One example s our15 mllon Small Actons Bg Dfference fundthat encourages staff to develop sustanablebusness deas In 2013 we nvested n 50 of thebest proects suggested by them to reduce waterabstracton by manufacturng stes around theworld These yeld an average payback tme ofless than two years and have helped us achevebg reductons n water abstracted

EXITIN TEHNOLOY HELPS

DOVE REDUE PAKAINWorkng closely wth packagng technologyexperts Mucell and Alpla, we have developeda technque whch allows us to nect gas whleblow-mouldng bottles The gas creates bubblesn the mddle of the pack walls Ths cutsplastc use by up to 15% whle mantanng fullfunctonalty for the consumer The bottles alsoreman 100% recyclable

Ths brand new technology s now beng usedfor our Dove Body Wash bottles We estmatesavngs of up to 27,000 tonnes of plastc resna year once ths technology s fully appled across

our portfolo of products In future years, thscould delver potental cost savngs of up to50 mllon

ZERO WASTE TOLANDFILL IN 75%OF FATORIES

Snce 2008, we have saved200 mllon by cuttng raw andpackagng materals and reducngdsposed waste

75% of our manufacturng stesno longer send any non-hazardouswaste to landfll at all Thats a totalof 186 manufacturng stes n38 countres The scale and speedof reducton has been acheved bymakng stes more aware of therwaste streams and dentfyngopportuntes to elmnate and

reduce waste at source We havealso pooled our expertse wthour waste supplers to fndopportuntes for reductonwherever possble

LESS WASTE,LESS RISK


10/208 UnleverSustanable Lvng Plan 2013 Makng Progress, Dr vng hange

In 2013, our O2emssons from energy nmanufacturng were 32% below 2008 levels pertonne of producton Water abstracton s down29% and total waste sent for dsposal down 66%

Although we are makng good progress n someparts of our busness, others are provng morechallengng The total greenhouse gas footprntof our products, ncludng consumer use, s upby 5% snce 2010 and domestc water s up 15%,whle packagng waste to landf ll s down 11%Our greenhouse gas mpacts have grown asa result of our Alberto ulver acquston and ourwater mpacts ncreased due to hgh levels ofgrowth from our laundry bars n Inda whch,whle very affordable for people on low ncomes,are also assocated wth a more water-ntensvewashng habt

By the end of 2013, 48% of our agrcultural rawmaterals were sourced sustanably, a sgnfcantrse from 36% n 2012

In partnershp wth our agrcultural supplerswe have provded help and tranng to 570,000smallholders, such as tea farmers n Turkeyand vanlla farmers n Madagascar We planto deepen ths engagement to ensure t feedsthrough to a postve mpact on ther lvelhoods

Shakt, our door-to-door sellng operaton nInda, provdes work for large numbers of womenn poor rural communtes We ncreased thenumber of Shakt entrepreneurs we recrut,tran and employ, from 48,000 n 2012 to 65,000n 2013 Ths grows our busness and mprovesthe lves of our sales people, often doublng therhousehold ncome

By the end of 2013, we had helped 303 mllonpeople mprove ther health and hygene habtsThs s more than a quarter of the way towardsour ambtous 2020 target Our Lfebuoy and Dovebrands ganed market share and grew sales

In Foods and Refreshment, the maorty of ourproducts meet, or are better than, benchmarksbased on natonal nutrtonal recommendatonsIn 2013, 31% of our portfolo met the hghestnutrtonal standards, based on globallyrecognsed detary gudelnes

IMPROVIN HEALTH ANDWELLBEIN

REDUIN ENVIRONMENTALIMPAT

ENHANIN LIVELIHOODS

2013 HIHLIHTS

2013 has been a year ofgood performance We havefound we are able to makeexcellent progress on thetargets wthn our drect controlThose outsde our control areprovng more challengng


11/209UnleverSustanable Lvng Plan 2013 Makng Progress, Drv ng hange

As a result we have broadened our Plan wtha more substantve and far-reachng EnhancngLvelhoods programme

Alongsde our new Lvelhoods commtments,we have also revsed some targets to ensure wecan acheve our long-term ambtons, whchreman undmnshed

The most sgnfcant change we have mades to recognse that we can make a bggerdfference to some of the worlds maor socal,

envronmental and economc ssues f weleverage our scale, nfluence and resourcesSo n future we wll deepen our efforts n a fewareas to make a transformatonal dfference

EVOLUTIONOF OUR PLAN

We have learnt a great deal snce welaunched the Plan three years ago

In 2013 we undertook an n-depthrevew wth every product category andbusness functon We dentfed actonsthat wll help us drve sustanablegrowth faster and remove barrersto progress


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JOHN RUIE TALKS ABOUT HUMANRIHTS AND THE IMPORTANE OFENHANIN LIVELIHOODS

Vew vdeowwwunlevercom/enhancnglvelhoods

10 UnleverSustanable Lvng Plan 2013 Makng Progress, Drvng hange

Enhancng lvelhoods s about the mpact wecan have as a busness on peoples lves We cando ths by wdenng opportuntes, ncreasngsklls and ncludng more people n our busnessgrowth Its about respectng and, wherenecessary, protectng ther fundamentalhuman and labour rghts

We have made three new commtmentsto drve farness n the workplace to advanceopportuntes for women and to develop nclusvebusness These commtments support ouroverall goal

By 2020, we wll enhance the lvelhoods ofmllons of people as we grow our busness

By the end of 2013 we had engaged wth 570,000smallholder farmers We plan to ncrease ths by2020, reachng 5 mllon women and 55 mllonsmallholder farmers, small-scale retalers andyoung entrepreneurs

By enhancng lvelhoodswe can have a postvempact on peopleslves and help grow ourbusness snce healthysocetes supporthealthy busnesses

ENHANINLIVELIHOODS


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UnleverSustanable Lvng Plan 2013 Makng Progress, Drv ng hange 11

Farness n the workplace s about respectngand, where necessary, protectng the rghts ofall those who work wth us, n our own operatonsand our extended supply chan Its about actngto remedy abuses when they are dentfed andworkng to mprove practces

The udng Prncples on Busness and HumanRghts endorsed by the Unted Natons n 2011underpn our own hgh standards of corporatebehavour Our new Responsble Sourcng Polcy

sets mandatory requrements on human andlabour rghts and uses a three-stage, contnuousmprovement ladder to encourage progressontowards best practce

By 2020 we wll source 100% of our procurementspend through supplers who commt to promotefundamental human rghts as specfed n ourResponsble Sourcng Polcy We wll mplementthe UN udng Prncples on Busness andHuman Rghts throughout our operatons andreport on progress publcly We wll createa framework for far compensaton startngwth an analyss n 180 countres by 2015In addton, we wll help our employees to take

acton to mprove ther health, nutrton andwell-beng, and we wll reduce workplacenures and accdents

FAIRNESS IN THE WORKPLAE

Around the world many women face dscrmnatonand dsadvantage, lack access to sklls andtranng, and face roadblocks to ther actvepartcpaton n the economy

At the same tme, women form the maortyof our consumer base They are stronglyrepresented n our agrcultural supply chansand n dstrbutng our brands to market We area large employer and need the best avalabletalent to succeed

By 2020 we wll empower 5 mllon womenTo acheve ths, we wll buld a gender-balancedorgansaton wth a focus on management,we wll promote safety for women n thecommuntes where we operate, we wllenhance access to tranng and sklls andexpand opportuntes n our value chan

We wll provde fnancal lteracy and ob skllstranng to women who are smallholder farmersand small-scale dstrbutors We have endorsedthe UN Womens Empowerment Prncples andwll mplement them across our operatons

OPPORTUNITIES FOR WOMEN

Our suppler and dstrbuton networks acrossthe world nvolve mllons of smallholder farmers,small-scale dstrbutors and retalers We cancontrbute to ther economc well-beng by creatngemployment, mprovng sklls and offerng accessto markets Ths can, n partcular, beneft youngpeople who have borne the brunt of the slowdownn the global economy

By 2020 we wll have a postve mpact onthe lves of 55 mllon people by mprovng

the lvelhoods of smallholder farmers,mprovng the ncomes of small-scale retalersand ncreasng the partcpaton of youngentrepreneurs n our value chan

Our approach s to engage wth smallholderfarmers to mprove ther capablty andproductvty, focusng on key crops such astea and palm ol We also plan to expandopportuntes for mcro-entrepreneurs n thedstrbuton and retalng of our brands Ths wllgrow the markets for our products and make ourbusness more reslent n an uncertan world

INLUSIVE BUSINESS


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At Unlever we have beenaskng ourselves how we canmake a bgger dfference tothose bg ssues that mattermost to our busness

DRIVINHANE


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We have set a bold ambton to acheve changewthn our own company through our brands,nnovaton, sourcng and operatons But we areonly one company among many and the changeneeded to tackle the worlds maor socal,envronmental and economc ssues s bg and urgent

Whats really needed are changes to the broadersystems of whch we are a part

We have decded to deepen our efforts n threeareas where we have the scale, nfluence andresources to create transformatonal changeBy that we mean fundamental change to wholesystems, not smply ncremental mprovements

These areas are Workng to elmnate deforestaton from

supply chans

hamponng sustanable agrculture and thedevelopment of smallholder farmers

Improvng hygene through handwashng,safe drnkng water and santaton

ong beyond what we can acheve n our ownoperatons and wth our supplers, we are steppngup our engagement to work wth governments,NOs and others n our ndustry on these ssuesBy workng together, we beleve that fundamentalchange s possble n the near term

WORKIN TO ELIMINATEDEFORESTATION

Deforestaton contrbutes up to 15% of globalgreenhouse gas emssons Just four commodtesare maor drvers of deforestaton palm ol, beef,soy and paper and pulp

Unlever s one of the worlds largest multnatonalconsumer goods buyers of palm ol So we aresteppng up our efforts to elmnate deforestatonfrom our own supply chan and those of others

We have commtted to source 100% of our palmol from certfed, traceable sources by 2020By the end of 2014, all the palm ol we buy wll betraceable to known sources a bg step forward

At an ndustry level we are workng wth keysupplers, NOs and mult-sector groups suchas the Roundtable on Sustanable Palm Ol,the onsumer oods Forum and the TropcalForest Allance

We and others are workng together to developone ndependent, scentfc, peer-revewed globalstandard to drve change whch s good forforests, wldlfe and local communtes

We are convnced an end to deforestaton swthn our grasp


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INREASIN YIELDS ANDIMPROVIN LIVELIHOODS FORSMALLHOLDERS IN TURKEYAND MADAASAR

Vew vdeowwwunlevercom/smallholderlvelhoods


SUSTAINABLE ARIULTUREAND SMALLHOLDER FARMERS

Rsng populatons, clmate change, w aterscarcty and unsustanable farmng practcesare threatenng food securty In developngcountres three out of four people depend onagrculture for ther lvelhoods

Half Unlevers raw materals come from farmsor forests That makes sustanable agrculturea strategc prorty for us We have commttedto source all our agrcultural raw materalssustanably by 2020 and have already reached48% At the same tme we wll engage wth atleast 500,000 smallholder farmers to mprove

ther lvelhoodsOur open-source Unlever Sustanable Agrcultureode has not only been used by our own supplers,t has nspred and set a benchmark for othercompanes and organsatons, catalysng broaderchange We are also playng a leadng role n

transformng the tea ndustry, workng wth arange of partners ncludng Ranforest Allance,the Netherlands-based Sustanable TradeIntatve (IDH) and Soldardad

Beyond tea we are workng through mult-stakeholder and certfcaton bodes to achevefundamental change n farmng practces

WATER, SANITATION AND HYIENE THE WASH AENDA

More than 25 bllon people stll lack effectvesantaton, good hygene and safe drnkng waterTacklng these ssues can acheve a bg mpact onthe dseases that cause ll health and cost lves

Unquely, Unlever has leadng brands Lfebuoy,Puret and Domestos that can make a df ferencen these three areas We are explorng how wecan focus our efforts and engage even morewth others

DRIVING CHANGEONTINUED


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LIFEBUOYS HANDWASHINPRORAMME IN KENYA

Vew vdeowwwunlevercom/handwashngnkenya


OVER 2,000 HILDREN A DAY DIE FROMDIARRHOEA AUSED BY UNSAFE WATER,POOR SANITATION AND HYIENE

Already we are changng hygene behavourat scale Snce 2010 Lfebuoys handwashngprogrammes have reached 183 mllon peoplePuret s provdng safe drnkng water to55 mllon people Both brands have workedclosely wth others such as PSI, a UnleverFoundaton partner Domestos and the UnleverFoundaton are partnerng wth UNIEF toscale up ts ommunty Approaches to TotalSantaton programme

Water, santaton and hygene are nter-relatedTo acheve better health outcomes and lowercosts we wll tr y to address all three together


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We wll contnually work tomprove the taste and nutrtonalqualty of all our productsThe maorty of our productsmeet, or are better than,benchmarks based on natonalnutrtonal recommendatonsOur commtment goes furtherby 2020, we wll double the

proporton of our portfolo thatmeets the hghestnutrtonalstandards, based on globallyrecognsed detary gudelnesThs wll help hundreds ofmllons of people to achevea healther det

31%OF OUR PORTFOLIOBY VOLUME MET HIHEST

NUTRITIONAL STANDARDS IN 2013

Reduce salt levels

Saturated fat

92Reduce saturated fat 92Increase essental fatty acds Reduce saturated fat n

more products

Improve heart health

Remove trans fat

Reduce sugar

Reduce calores

Provde healthy eatngnformaton

2NUTRITION

By 2020 we wll help morethan a bllon people to mprovether health and hygene Thswll help reduce the ncdenceof lfe-threatenng dseaseslke darrhoea

303 MILLION PEOPLE REAHED BY END 2013

Reduce darrhoeal andrespratory dsease throughhandwashng

Provde safe drnkng water

Improve oral health

Improve self-esteem

1HEALTH ANDHYGIENE

OUR PRODUTS LIFEYLEHalve the greenhouse gasmpact of our products acrossthe lfecycle by 2020*

OUR REENHOUSE AS IMPAT PER ONSUMER

USE HAS INREASED BY AROUND 5%SINE 2010*

OUR MANUFATURINBy 2020 O2emssons fromenergy from our factores wll beat or below 2008 levels desptesgnfcantly hgher volumes

Reduce H from manufacturng

O2from energy reducedby 32%per tonne of

producton snce 2008

Renewable energy New factores

Reduce H from skn

cleansng and har washngReduce H from washngclothes

oncentraton Reformulaton onsumer behavour

Reduce H from transport

Reduce H from refrgeraton

Reduce energy consumptonn our offces

Reduce employee travel

3GREENHOUSEGASES

By 2020 we wll help more than a bllon peopletake acton to mprove ther health and well-bengWe have helped 303 mllon people take acton to mprovether health and well-beng

IMPROVIN HEALTH AND WELL-BEIN


UNILEVER SUSTAINABLELIVIN PLAN IN 2013

Our Plan has three bg goals to acheve by 2020,underpnned by nne commtments and targetsspannng our socal, envronmental and economcperformance across the value chan

In 2013 we made good progress across ourcommtments In partcular we acheved strongperformance for targets wthn our drect controlThose outsde our drect control are provngmore challengng We wll contnue to work wthothers to focus on those areas where we candrve the greatest change

The Unlever SustanableLvng Plan sets out to decouplegrowth from our envronmentalmpact, whle ncreasng ourpostve socal mpact

Acheved by target date On-plan for target date Off-plan for target date % acheved by target date

KEY


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By 2020 we wll source 100% ofour agrcultural raw materalssustanably

48% OF ARIULTURAL RAW MATERIALS SUSTAINABLY SOURED

BY END 2013

Palm ol Sustanable Traceable

Paper and board

Soy beans and soy ol

Tea

Frut

Vegetables

ocoa

Sugar

Sunflower ol

Rapeseed ol

Dary

77Fartrade Ben & Jerrys

age-free eggs

Increase sustanable sourcngof offce materals

By 2020, we wll have a postvempact on the lves of 55 mllonpeople

Improve lvelhoods ofsmallholder farmers

Improve ncomes of small-scaleretalers

Increase partcpaton of

young entrepreneurs n ourvalue chan

9INCLUSIVE BUSINESS

By 2020, we wll advance humanrghts across our operatons andextended supply chan

Implement UN udngPrncples on Busness andHuman Rghts

Source 100% of procurementspend n lne wth our

Responsble Sourcng Polcy reate framework for far

compensaton

Improve employee health,nutrton and well-beng

Reduce workplace nuresand accdents

7FAIRNESS IN THEWORKPLACE

By 2020, we wll empower5 mllon women

Buld a gender-balancedorgansaton wth a focuson management

Promote safety for womenn communtes wherewe operate

Enhance access to tranngand sklls

Expand opportuntes n ourvalue chan

8OPPORTUNITIESFOR WOMEN

OUR PRODUTS IN USEHalve the water assocated wththe consumer use of our productsby 2020*+

OUR WATER IMPAT PER ONSUMER USE HAS INREASED BY AROUND

15% SINE 2010*

OUR MANUFATURINBy 2020 water abstracton by ourglobal factory network wll be ator below 2008 levels, desptesgnfcantly hgher volumes

Reduce water use nmanufacturng process

Water abstracted reduced by 29%per tonne of producton snce 2008

New factores

Reduce water use n the

laundry processEasy rnse products Products that use less water

Reduce water use n skncleansng and har washng

Reduce water usen agrculture

4WATER

OUR PRODUTS

Halve the waste assocated wth thedsposal of our products by 2020*

OUR WASTE IMPAT PER ONSUMER USE HAS REDUED BY AROUND

11% SINE 2010*

OUR MANUFATURINBy 2020 total waste sent fordsposal wll be at or below2008 levels despte sgnfcantlyhgher volumes

Reduce waste from manufacturng

Total waste reduced by 66%per tonne of producton snce 2008

Zero non-hazardous wasteto landfll

New factores

Reduce packagng

Recycle packagng

Increase recyclng andrecovery rates

Increase recycled content

Reuse packagng

Tackle sachet waste

99Elmnate PV

Reduce offce wasteRecycle, reuse, recover

Reduce paper consumpton Elmnate paper n processes

5WASTE 6SUSTAINABLESOURCING

REDUIN ENVIRONMENTAL IMPATBy 2020 our goal s to halve the envronmental footprnt of the makngand use of our products as we grow our busness*Our greenhouse gas and water mpacts per consumer use have ncreasedand our waste mpact per consumer use has reduced snce 2010

ENHANIN LIVELIHOODSBy 2020 we wll enhance the lvelhoods of mllons of peopleas we grow our busnessWe have provded help and tranng to 570,000 smallholder farmers

*Our envronmental targets areexpressed on a per consumer usebass Ths means a sngle use, portonor servng of a product We have takena lfecycle approach wth a baselneof 2010

+In seven water-scarce countresrepresentng around half theworlds populaton

Independently assured by Pw

Subect to ndependent assuranceby Moss Adams n Aprl 2014


20/20

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Regstered n England and Walesompany Number 41424

If you have finished with this documentand no longer wish to retain it,please pass it on to other interestedreaders or dispose of it in yourrecycled paper waste. Thank you.

PRODUCED BYUnilever Sustainable Business TeamADVICE ON REPORTINGCorporate CitizenshipDESIGNRed Letter DesignPRINTINGCharterhouse (ISO 9000 & 14001)PAPERAmadeus 100% Recycled Silk 100% recycled content, 100% de-inkedpost-consumer waste

FEATURE PHOTOGRAPHYIgor Emmerich, Philip Gatward,Getty Images, Michael Heffernan,Aaron Huey, Peter Jordan,Chris Moyse, Gandhi Prabowo,Elise Romany, Oscar Siagian

For further nformaton on our socal, economcand envronmental performance, please vstour webste

WWWUNILEVEROM/SUSTAINABLELIVIN

We have found that dong busnesssustanably s possble and that brandsthat buld sustanablty nto ther offercan be more appealng to consumersWe realse that we can make a bggerdfference to some of the worldsmaor socal, envronmental andeconomc ssues f we leverage our

scale, nfluence and resources to drvetransformatonal change

The Unlever Sustanable Lvng Plans nsprng our efforts

We cannot acheve our vson aloneWe nvte you to gve us your feedback atPaul_PolmanSustanableLvngunlevercom

and on the movement for sustanablelvng atwwwproectsunlghtcom

unilever sustainable living plan 2013

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