unilever it career framework daryl beck it excellence thursday 6 th december 2007
TRANSCRIPT
Unilever IT Career Framework
Daryl BeckIT ExcellenceThursday 6th December 2007
£1,000,000
Agenda
Background
Role Families & Role Profiles New IT Skills Dictionary Methods, Tools, Templates, Techniques & Best Practice Change Management Portal
BCS Skills Manager – SFIA+
Questions
Changes in Unilever One Unilever
Need to align globally and regionally within common 1U framework
Service Delivery Strategy Move from “deliver all” organisation to an organisation which manages
delivery through strategic alliances with key partners Outsourcing of areas of IT activity (infrastructure and applications) leads to
dramatic re-shaping of traditional IT organisation and requirement for new skills and capabilities
Working with multiple suppliers requires adoption of multi- (cross-) tower governance structures
New Face of IT Strategic direction requires us to engage more effectively with the business Need to develop new effective disciplines in Business Partnering and
Vendor Management
IT Career Framework
The concept of the IT Career Framework was developed with the goal of painting a clear picture of the jobs and skills which we will need in our future organisation so that we can communicate these clearly to all IT employees and give them the ability to assess their own skill and capability levels and to address these through a self-driven learning delivery system
IT Career Framework – Key Deliverables Role Profiles including:
– Work Activities– IT Skills– General Skills– Competencies– Knowledge– Experience
New Skills Dictionary
Methods, Processes, Templates, Techniques & Tools based on Industry Best Practice
Assessment & Accreditation aligned to Industry Best Practice
Development Programmes to enable External Accreditation
Manage through a HR IS including Learning Management System
Role Families
Architecture & Technical Planning
Business Analysis Business Partnering Information Management IT Security IT Analysis & Development IT Strategy Project, Programme & Portfolio
Management Service Management Vendor Partnering
Ancillary– Audit, Risk & Compliance– Education
IT Career Framework
BA WK FO LEInformation Architecture XSystems Architecture XData Architecture XProgramme Management XProject Management XProgramme Office Xetc.Passion for Growth XBreakthrough Thinking XOrganisational Awareness Xetc.
CAPABILITY MATRIX
Define the Required Capability
BA WK FO LEInformation Architecture O XSystems Architecture O XData Architecture O XProgramme Management O XProject Management O XProgramme Office O Xetc.Passion for Growth O XBreakthrough Thinking O XOrganisational Awareness O Xetc.
CAPABILITY EVALUATION
Project Management ProgrammeProgramme Director'sWorkshop
IT Business Partnering Module 1IT Business Partnering Module 2IT Business Partnering Module 3IT Business Partnering Module 4IT Business Partnering Module
etc
CAPABILITY DEVELOPMENTLearning Management System
Develop the Capability
Identify the CapabilityGap
Role Families
Rol
es
IT Strategy
Business Partnering
Service Management
Information Management
Architecture & Technical Planning
Vendor Partnering
IT Analysis & Development
Business Analysis
Programme & Project Management
IT Career Framework – 2007/08 Role Profiles based on SFIA+
– Work Activities– IT Skills– General Skills– Standards of Leadership– Experience
Communities of PracticeCommunities of Practice Family Sponsor Family Rep
Asia/AMETFamily Rep Americas
Family Rep Europe
Applications
Family Rep Europe Services
Family Rep Global
Solutions
Family Rep CTO
IT Academy HR Partner
Neil Cameron Rod Hefford Rita Brandao Santiago Olmedo Paulo De-Sa N Orchard Chris Turner Daryl Beck David Crofts
Helen Toogood Prakash Natarajan
Wagner Lima Irvin Newbitt Thom-Van Reil Mark McClennon Helen Toogood Madeline Royere
David Campisi Steve Grant Lorenzo Pizzuti >
Sonja Arnold > Sophie Soors
Jim Healy Bernardo Tavares
Daryl Beck
Dan Gizzo Sally Henderson Rita Brandao Martial Couret Paul Green Eduardo Vega Alan Blackwell Helen Toogood Brooke Gibson
DiPalermo Tom Rossiter Euan Connor David Lapish Daryl Beck
Chris Broe Rahul Ubgade Tim Pallant Jorge Caessa Irvin Newbit Rob Chaderton Oliver
MacPhereson
Ronald Stoppelenburg
Daryl Beck Agnes Van-Ommem
D Paschaol F Rocha
Jim Wood Greg Swimer
Chris Turner Richard Turvey Eileen Griffin Guy Lucq Chris Armstrong Jan-Pieter-v-den Wittenboer
Daryl Beck Adele Burke
M Datilo
Andy StrongMike Rice
KG Mohan Michael Lepkowski
Claire Griffiths Ashley Farren
Gonzalo Esposto Manthisana Mosese
E Salinas Edwin den Ouden Andreas Demetriades
Claire Griffiths Adriana Chaves
Dannarjaya SriGonzalo Esposto
Nigel Orchard Don Surrao Rita Brandao Dimitri Kalokyris /Leo vd Woestijne
Graham Bowes Caroline Le Boette Cleonildo
Scarabello
Claire Griffiths Neal Chamberlain
Manthisana Mosese
J O Silva Mike Griffin Helga Meilenger
Alison Fox
Geoff ThirwallDesmond Dsouza
Michael Lepowski
Pedro Feito Paulo De-Sa Julie Murray Robert Walsh Claire Griffiths Anna Ruygrok
P Opalka Rob Sexton Trefor Williams Sophie Soors
Jason Phoenix Andrew Davies
Debbie Cameron
Service Management
Information Management
Architecture & Technical Planning
IT Analysis & Development
Business Analysis
Information Security
IT Strategy
Business Partnering
Vendor Partnering
Programme & Project Management
Role Profiles (Based on SFIA+)
SFIA+
SFIA+
IT Career Framework – Key Deliverables Role Profiles based on SFIA+
– Work Activities– IT Skills– General Skills– Competencies– Knowledge– Experience
New Skills Dictionary based on SFIA+
Methods, Processes, Templates, Techniques & Tools based on Industry Best Practice
Assessment & Accreditation aligned to Industry Best Practice
Development Programmes to enable External Accreditation
SFIA+
SFIA+
SFIA+
IT Career Framework – Key Deliverables Role Profiles including:
– Work Activities– IT Skills– General Skills– Competencies– Knowledge– Experience
New Skills Dictionary
Methods, Processes, Templates, Techniques & Tools based on Industry Best Practice
Assessment & Accreditation aligned to Industry Best Practice
Development Programmes to enable External Accreditation
Manage through a HR IS including Learning Management System
ITCF Portal
Skills Gap Analysis Tool
Change Management
Embedding the IT Career Framework– Catalyst for creating a learning culture– Global Challenge– Organisational Change & Outsourcing– ITCF Champions– Employee Coaching / Awareness sessions– Focus on IT Skills development– Importance of mandating ITCF in HR processes
Probably the biggest challenge??
The Foundation for Developing IT Capabilities for Future Looking IT Organsation
Co-creation of content with Communities of Practice
Industry Aligned Best Practice - Skills Manager Tool
Communications Strategy – Workshops, portal, newsletters
Savings of £1,000,000
ITCF – Key Successes
Any Questions?