unify release 7r1.40.3 using sip trunk to cisco unified ... · the goal of this guide is to provide...
TRANSCRIPT
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Unify Release 7R1.40.3 using SIP trunk to Cisco Unified
Communications Manager Release 10.5.2
Application Note
Application Note
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Table of Contents Introduction .................................................................................................................................................. 5
The following items were tested: ............................................................................................................... 5
Listed below are the highlights of the integration issues: ........................................................................... 5
Below are the key results: .......................................................................................................................... 6
Network Topology ........................................................................................................................................ 6
Basic Call Setup ............................................................................................................................................. 6
Limitations .................................................................................................................................................... 7
System Components ..................................................................................................................................... 8
Hardware Tested ....................................................................................................................................... 8
Software Tested ........................................................................................................................................ 8
Features ........................................................................................................................................................ 9
Features Not Supported or Not Tested .................................................................................................... 10
Configuration .............................................................................................................................................. 10
Configuring Sequence and Tasks: ............................................................................................................. 10
Configuring the Unify PBX ........................................................................................................................... 11
Business Group ........................................................................................................................................ 11
End Point Profile ...................................................................................................................................... 16
Cisco CUCM Profile .................................................................................................................................. 16
Unity Connection Profile .......................................................................................................................... 18
Feature Profile ......................................................................................................................................... 20
Members -- Endpoints ............................................................................................................................ 23
Subscriber 1 Endpoint .............................................................................................................................. 24
Subscriber 2 Endpoint .............................................................................................................................. 31
Unity Connection Endpoint ...................................................................................................................... 38
Private Numbering Plan List ..................................................................................................................... 45
Members:Subscriber ............................................................................................................................... 46
DN 30430 ................................................................................................................................................ 46
DN 30432 ................................................................................................................................................ 53
Prefix Access Codes ................................................................................................................................. 60
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Feature Activation/Deactivation Codes .................................................................................................... 61
Destination Codes ................................................................................................................................... 61
Extensions ............................................................................................................................................... 62
Destinations ............................................................................................................................................ 63
Unity Connection Destination .................................................................................................................. 65
Routes ..................................................................................................................................................... 66
Configuring the Cisco Unified Communications Manager ........................................................................... 70
Cisco Unified Communications Manager SIP Trunk Security Profile .......................................................... 71
Cisco Unified Communications Manager SIP Trunk Security Profile for Unity Connection ......................... 72
Cisco Unified Communications Manager SIP Profile ................................................................................. 73
Cisco Unified Communications Manager SIP Trunk to Unify Configuration ............................................... 78
Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration ...................................... 85
Cisco Unity Connection User Configuration .............................................................................................. 91
Cisco Unity Connection Unify User Configuration ..................................................................................... 93
Cisco Unity Connection Telephony Integration......................................................................................... 95
Cisco Unified Communications Manager Service Parameter .................................................................. 102
Cisco Unified Communications Manager Media Resource Group ........................................................... 103
Cisco Unified Communications Manager Media Resource Group List ..................................................... 106
Cisco Unified Communications Manager Route Pattern to Unify ............................................................ 109
Cisco Unified Communications Manager Translations Pattern to Unify .................................................. 111
Cisco Unified Communications Manager SIP Phone Device Level Configuration ..................................... 113
Cisco Unified Communications Manager SCCP Phone Device Level Configuration .................................. 120
Cisco Unified Communications Manager Audio Codec Preference List Configuration ............................. 127
Cisco Unified Communications Manager Region Configuration .............................................................. 131
Cisco Unified Communications Manager Device Pool Configuration ....................................................... 134
Cisco UCM Extent and Connect .............................................................................................................. 141
Cisco UCM end user configuration ......................................................................................................... 141
Add Phone: CTI Remote Device .......................................................................................................... 145
Remote Destination Configuration ..................................................................................................... 146
Cisco UCM UC service Configuration .................................................................................................. 147
Cisco UCM service Profile Configuration ............................................................................................ 148
Cisco Unified CM IM Presence – CCMCIP Profile Configuration .......................................................... 150
Cisco UCM – SIP trunk to Cisco IM&Presence Trunk Configuration ..................................................... 151
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Acronyms .................................................................................................................................................. 155
Test Results ...................................................................................................... Error! Bookmark not defined.
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Introduction This document describes the steps and configurations necessary for Cisco Unified Communications Manager
(Cisco UCM) release 10.5.2 to interoperate with the Unify Open Scape Voice Release 7.3 using SIP Early-
Offer.
The following items were tested: Basic call between the two systems and verification of voice path, using SIP on the Unify side, and
both SIP and SCCP IP phones on the Cisco side
CLIP/CLIR/CNIP/CNIR features: calling party Name and number delivery (allowed and restricted)
COLP/CONP/COLR/CONR features: connected Name and number delivery (allowed and restricted)
Call transfer: attended, early attended and blind transfer(see caveats for details)
Alerting Name Identification
Call forwarding: call forward unconditional(CFU), call forward busy (CFB), and call forward no answer (CFNA)
Hold and resume with music on hold
Three-way conferencing
Voice messaging and MWI activation-deactivation
Audio Codec Preference List
Extend and Connect
Call Park
Listed below are the highlights of the integration issues: Basic calls worked from Cisco UCM to Unify PBX and vice versa.
CLIR/CNIR—The Unify SIP trunk does not support calling/connected Name and number restriction, however it can be configured by subscriber.
COLR/CONR—as with calling Name and number presentation restrictions, the Unify PBX does not support connected Name and number restriction on SIP trunks, it can be configured at Subscriber level.
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Below are the key results: Basic call, call transfer, call forwarding, conference call, and hold and resume work successfully
Centralized voicemail, using Unity Connection server integrated to Cisco UCM via SIP was used for testing. This voicemail solution can provide centralized voicemail services, supporting both Unify and Cisco end-users
Network Topology
Basic Call Setup
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Limitations These are the known limitations, caveats, or integration issues:
Unify phone does not support completion of a conference before third party answers the call
On transferred calls involving Extend and Connect, Transferee’s display is not updated with Transfer Target information
Voice mail retrieval using Extend and Connect will require UCM release 10.5.2 SU3 or higher, containing a fix for defect ID CSCuw98131.
On transferred calls where calling name and number or connected name and number are configured on Transferee or Transferor; Transferee is never updated with Transfer Target information.
Unify requires a third party gateway to connect analog phones which was not available during test execution. No testing related to analog phone was performed.
When CUCM originates a call from a shared line it delivers the shared name, Unify displays it correctly. If call is put on hold and retrieved from “the original” shared line CUCM sends a re-INVITE including the name and number. Unify does not update the display with the new information received.
Unify cannot configure different names on shared lines.
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System Components
Hardware Tested The following hardware was tested
Cisco UCS-C240-M3S VMWare Host
Cisco 9971, 7970, and 7945 IP phones
Unify Open Stage 15 SIP and 40 SIP phones
Software Tested The following software was tested:
Cisco UCSC-C240-M3S VMware vSphere Image Profile: ESXi-5.5.0-1331820-standard
Cisco Unified Communications Manager release 10.5.(2)SU2a
Cisco Unified Communications Manager IM & P release 10.5.2.10000-9
Cisco Unity Connection release 10.5.2.10000-5
Cisco Jabber 10.5.0 Build 37889
Unify Open Scape release 7 R1.40.3
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Features This section lists supported and unsupported features. No deviation from the configuration presented in this
document will be supported by Cisco. Please see the Limitations section on page 6 for more information.
Features Supported
CLIP—calling line (number) identification presentation
CLIR—calling line (number) identification restriction
CNIP—calling Name identification presentation
CNIR—calling Name identification restriction
Alerting Name
Attended call transfer (see limitation section)
Early attended call transfer (see limitation section)
Blind call transfer(see limitation section)
CFU—call forwarding unconditional
CFB—call forwarding busy
CFNA—call forwarding no answer
COLP—connected line (number) identification presentation (see limitation section)
COLR—connected line (number) identification restriction (see limitation section)
CONP—connected Name identification presentation (see limitation section)
CONR—connected Name identification restriction (see limitation section)
Hold and resume
Conference call (see limitation section)
MWI—Message Waiting Indicator (lamp ON, lamp OFF)
Audio Codec Preference List
Call Park/Pickup
Extend and Connect
Shared Line - Hold & Resume with MOH (see limitation section)
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Features Not Supported or Not Tested
Call completion (callback, automatic callback)
Configuration The goal of this guide is to provide an overview of the integration between Cisco Unified Communication
Manager and Unify PBX’s. The deployment will interconnect the UC systems using SIP. No PSTN
connectivity has been tested with this integration. The following sections provide the required
configurations for a successful integration.
Configuring Sequence and Tasks:
Unify Open Scape Voice:
Configure the Feature Profile. Configure the Business Group. Configure the End Point Profile for Cisco UCM. Configure the End Point Profile for Cisco Unity Connection. Configure Members Endpoints for Cisco UCM. Configure Members Endpoints for Cisco Unity Connection. Configure Routes to Cisco UCM. Configure Routes to Cisco Unity Connection. Configure Members Subscriber. Configure the Prefix Access Codes Configure the Destination Codes Configure the Destinations for Cisco UCM Configure the Destinations for Unity Connection
Cisco Unified Communications Manager:
1. SIP trunk security profile 2. Device setting SIP profile 3. Media resource group and media resource group list 4. Assign media resource group list (MRGL) in the default device pool 5. SIP trunk to Unify PBX 6. SIP Trunk to Cisco Unity 7. Assign User in Cisco Unity 8. SIP and SCCP phones device configuration 9. Route pattern to the Unify PBX 10. Call Manager Service Parameter “Duplex Streaming Enabled” set to “True” 11. Audio Codec Preference, Region and device pool Configuration 12. Extend and Connect Feature configuration
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Configuring the Unify PBX Select Configuration tab, then select OpenScape Voice tab
Business Group
Select the Business group tab , then go to Business Group List
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General Tab
Services Tab (1/3)
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Services Tab (2/3)
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Services Tab (3/3)
Feature Profile Tab
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Options Tab
Access Control List Tab
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End Point Profile Profiles End Point.
Cisco CUCM Profile General Tab (1/2)
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General Tab (2/2)
Set the SIP Privacy Support to FULL
Endpoints Tab
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Services Tab
Unity Connection Profile General Tab (1/2)
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General Tab (2/2)
Set the SIP Privacy Support to FULL
Endpoint Tab
Services Tab
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Feature Profile Profiles Feature.
General Tab
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Feature Tab
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Members Tab
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Members -- Endpoints Members Endpoints
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Subscriber 1 Endpoint General Tab
Select profile “OpenScape_Cisco_Profile”.
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SIP Tab
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Attributes Tab (1/3)
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Attributes Tab (2/3)
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Attributes Tab (3/3)
Aliases Tab
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Routes Tab
Accounting Tab
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Subscriber 2 Endpoint
General Tab
Select profile “OpenScape_Cisco_Profile”.
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SIP Tab
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Attributes Tab (1/3)
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Attributes Tab (2/3)
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Attributes Tab (3/3)
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Aliases Tab
Routes Tab
Accounting Tab
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Unity Connection Endpoint General Tab
Select profile “CMunity2” profile configured previusly.
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SIP Tab
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Attributes Tab (1/3)
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Attributes Tab (2/3)
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Attributes Tab (3/3)
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Aliases Tab
Routes Tab
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Accounting Tab
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Private Numbering Plan List
General Tab
Access Control List
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Members:Subscriber Members Subscriber
DN 30430 General Tab (1/2)
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General Tab (2/2)
Display Tab
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Routing Tab
Select the Numbering Plan created previously
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Connection Tab
Security Tab (1/2)
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Security Tab (2/2)
Keyset Tab For a share line set Keyset Use as Primary.
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Groups Tab
Features Tab (1/2)
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Features Tab (2/2)
Application Tab
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DN 30432 General Tab (1/2)
General Tab (2/2)
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Display Tab
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Routing Tab
Select the Numbering Plan created on section 2.1.4
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Connection Tab
Security Tab (1/2)
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Security Tab (2/2)
Keyset Tab
For configuring the share line set Keyset usage as Primary. Add the directory number which will be
configured as shared line.
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Groups Tab
Features Tab (1/2)
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Features Tab (2/2)
Application Tab
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Prefix Access Codes Translation Prefix Access Codes
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Feature Activation/Deactivation Codes
Destination Codes Translation Destination Codes
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Extensions Translation Extensions
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Destinations Destinations and Routes Destinations
CUCM Destination
General Tab
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Routes Tab
Route Lists Tab
Destination Codes Tab
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Unity Connection Destination General Tab
Routes Tab
Route Lists Tab
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Destination Codes Tab
Routes Destinations and Routes Routes
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Route to CUCM Subscriber 1
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Route to CUCM Subscriber 2
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Route to Unity Connection
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Configuring the Cisco Unified Communications Manager Cisco Unified Communications Manager Software Version
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Cisco Unified Communications Manager SIP Trunk Security Profile Navigation: System Security SIP trunk security profile
Set Name*= Non Secure SIP Trunk Profile. This is used for this example.
Set Description = Non Secure SIP Trunk Profile authenticated by null String
Check Accept out of dialog refer
Check Accept unsolicited notification
Check Accept replaces header
All other values are default.
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Cisco Unified Communications Manager SIP Trunk Security Profile for Unity Connection Set Name*= Non Secure SIP Trunk to VM Profile. This is used for this example.
Set Description = this text is used to identify this SIP Trunk Security Profile.
Check Accept presence subscription
Check Accept out of dialog refer**
Check Accept unsolicited notification
Check Accept replaces header
Check Transmit security status
All other values are default.
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Cisco Unified Communications Manager SIP Profile Navigation: Device Device Settings SIP Profile
Set Name*= Early Offer SIP Profile. This is used for this example.
Set Description = this text is used to identify this SIP Profile.
Check Disable Early Media on 180
All other values are default.
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Cisco Unified Communications Manager SIP Profile (Continued)
These values are default.
Check RFC 2543 Hold
Set SIP Rel1XX Options* = Send PRACK if 1xx Contains SDP
All other values are default.
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Cisco Unified Communications Manager SIP Profile (Continued)
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Cisco Unified Communications Manager SIP Profile (Continued)
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Cisco Unified Communications Manager SIP Profile (Continued)
Early Offer support for voice and video calls Mandatory (insert MTP if needed)
Check EnableOPTIONS Ping to monitor Destination status for Trunks with Service Type "None (Default)"
Check Send send-receive SDP in mid-call INVITE
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration Navigation: Device Trunk
Set Device Name*= OpenScape. This is used for this example.
Set Description = this text is used to identify this Trunk Group.
Set Device Pool* = G711 Preferred. This is used for this example
Set Call Classification*= Use System Default. This is used for this example
Set Media Resource Group List = MRGL_SW_noMTP. This is used for this example
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)
Check Redirecting Diversion Header Delivery - Inbound
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)
Check Redirecting Diversion Header Delivery - Outbound
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)
Set Destination Address = 10.70.14.12. This is used in this example.
Set SIP Trunk Security Profile*= Non Secure SIP Trunk Profile
Set SIP Profile*= Early Offer SIP Profile
Set DTMF Signaling Method*= No Preference
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Unify Configuration (Continued)
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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration Navigation: Device Trunk
Set Device Name*= CUC. This is used for this example.
Set Description = This text is used to identify this Trunk Group.
Set Device Pool* = Default
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration (Continued)
Check Run On All Active Unified CM Nodes
All other values are default.
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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration (Continued)
Check Redirecting Diversion Header Delivery - Inbound
All other values are default.
Check Redirecting Diversion Header Delivery – Outbound
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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration (Continued)
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Cisco Unified Communications Manager SIP Trunk to Cisco Unity Configuration (Continued)
Set Destination Address = 10.80.16.5. This is used in this example.
Set SIP Trunk Security Profile*= Non Secure SIP Trunk to VM Profile
Set SIP Profile*= Standard SIP Profile
DTMF Signaling Method *= No Preference
All other values are default.
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Cisco Unity Connection User Configuration Navigation: Cisco Unity connection Users Users
Set Alias*= 6002. This is used for this example.
Set First Name = CUCM. This text is used to identify this User.
Set Last Name* = SIP. This is used for this example
Set Display Name= 6002. This is used in this example.
Set SMTP Address =6002. This is used in this example.
Set Phone System= clus26pub. This is used in this example.
All other values are default.
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Cisco Unity Connection User Configuration (Continued)
All values are default.
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Cisco Unity Connection Unify User Configuration Navigation: Cisco Unity connection Users Users
Set Alias*= 18563330430. This is used for this example.
Set First Name = Unify. This text is used to identify this User.
Set Last Name* = SIP. This is used for this example
Set Display Name= 30430. This is used in this example.
Set SMTP Address = 30430. This is used in this example.
Set Phone System= Unify-OSVoice. This is used in this example.
All other values are default.
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Cisco Unity Connection Unify User Configuration (Continued)
All values are default.
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Cisco Unity Connection Telephony Integration Navigation: Telephony Integrations Phone system
Set System Name* = clus26pub. This Name used for this example
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Set System Name* = Unify-OSvoice. This Name used for this example
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Port Group (Cisco UCM)
Navigation: Telephony Integration Port Group
Set Display Name* = clus26pub-1. This Name used for this example
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Navigation Path: Telephony Integration Port Group Edit Servers
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Port
Set Port Name = clus26pub-1-001. This Name used for this example Phone System = clus26pub Port Group = clus26pub-1 Server = clus26unity. This Name used for this example
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Port Group (Unify)
Navigation: Telephony Integration Port Group
Set Display Name* = Unify-OSvoice-1. This Name used for this example
Set SIP Transport Protocol = UDP
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Port (Unify)
Set Port Name = Unify-OSvoice-1-001. This Name used for this example Phone System = Unify-OSvoice Port Group = Unify-OSvoice-1 Server = clus26unity. This Name used for this example
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Cisco Unified Communications Manager Service Parameter Navigation Path: System Service parameter select server (Cluster26pub) Select Service (Cisco CallManager (Active))
Set Duplex Streaming Enabled* = True. See Note under capture for more info.
Note: Cisco Unified Communications Manager Service Parameter “Duplex Streaming Enabled” should be set
to “True” in order for MoH and ringback to work properly during call transfers/conferences initiated by Cisco
stations to Unify IP endpoints.
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Cisco Unified Communications Manager Media Resource Group Navigation Path: Media Resources Media Resource Group
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Media Resource Group MRG_SW_MTP
Set Name*= MRG_SW_MTP This is used for this example.
Set Description = This text is used to identify this Media Resource Group.
Set all resources in the Selected Media Resources* Box.
All other values are default.
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Resource Group for MRG noMTP
Set Name*= MRG_SW_noMTP. This is used for this example.
Set Description = This text is used to identify this Media Resource Group.
Set Available Media Resources = MTP_2, MTP_3 and MTP_4
Set other resources in the Selected Media Resources*
All other values are default.
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Cisco Unified Communications Manager Media Resource Group List Navigation Path: Media Resources Media Resource Group List
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Set Name*= MRGL_SW_MTP. This is used for this example.
Set Description = This text is used to identify this Media Resource Group List.
Set Available Media Resources = MRGL_SW_noMTP
Set Selected Media Resource Groups= MRG_SW_MTP
Set Name*= MRGL_SW_noMTP. This is used for this example
Set Description = This text is used to identify this Media Resource Group List
Set Available Media Resources = MRG_SW_MTP
Set Selected Media Resource Groups= MRGL_SW_noMTP
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Note: noMTP Media resource group was used to test the scenarios for without using MTP test cases.
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Cisco Unified Communications Manager Route Pattern to Unify Set Route Pattern* =3043X. This is used to route to Unify in this example
Set Description = This text is used to identify this Route Pattern
Set Gateway/Route List* = To Open Scape. This is used for this example
Uncheck Provide Outside Dial Tone
All other values are default.
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Route Patter Configuration for 4xxx (Continued)
Set Calling Line ID Presentation= Default
Set Calling Name Presentation= Default
Set Connected Line ID Presentation*= Default
Set Calling Name Presentation* = Default
All other values are default.
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Cisco Unified Communications Manager Translations Pattern to Unify Set Route Pattern* =500. This is used to route to Unify in this example
Connected Line ID Presentation = Restricted
Connected Name Presentation = Restricted
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Cisco Unified Communications Manager SIP Phone Device Level Configuration Navigation Path: Device Phone Set MAC Address* = 1C17D337D1CD. This is used in this example
Set Description = This text is used to identify this Phone
Set Device Pool*= G711 Preferred. This is used in this example
Set Phone Button Template*= Standard 9971 SIP. This is used in this example
Common Phone Profile *= Standard Common Phone Profile
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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)
Set Media Resource Group List = MRGL_SW_MTP. This is used in this example.
All other values are default.
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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)
Set Device Security Profile* = Cisco 9971- Standard SIP Non-Secure Profile. This is used in this example.
Set SIP Profile*= Standard SIP Profile. This is used in this example.
All other values are default.
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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)
All other values are default.
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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)
All values are default.
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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)
All other values are default.
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Cisco Unified Communications Manager SIP Phone Device Level Configuration (Continued)
All other values are default.
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Cisco Unified Communications Manager SCCP Phone Device Level Configuration Navigation Path: Device Phone Set MAC Address* = 001818855C55. This is used in this example.
Set Description = This text is used to identify this Phone
Set Device Pool*= G711 Preferred. This is used in this example.
Set Phone Button Template*= Standard 7971 SCCP. This is used in this example
Set Media Resource Group List = MRGL_SW_noMTP. This is used in this example.
All other values are default.
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Cisco Unified Communications Manager SCCP Phone Device Level Configuration (Continued)
All other values are default.
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Cisco Unified Communications Manager SCCP Phone Device Level Configuration (Continued)
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Set Device Security Profile* = Cisco 7971 – Standard SCCP Non-Secure Profile. This is used in this example
All other values are default.
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Cisco Unified Communications Manager SCCP Phone Device Level Configuration (Continued)
These values are default.
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Cisco Unified Communications Manager SCCP Phone Device Level Configuration (Continued)
These values are default.
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Cisco Unified Communications Manager SCCP Phone Device Level Configuration (Continued)
These values are default.
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Cisco Unified Communications Manager Audio Codec Preference List Configuration Navigation Path: System Service parameter select server (Cluster26pub) Select Service (Cisco CallManager (Active))
Set Accept Audio Codec Preference in Received Offer *= Off. This needs to be set when you are wanting to
use the Codec Preference List created.
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Cisco Unified Communications Manager Audio Codec Preference List Configuration (Continued)
G711 Preferred and G729 Preferred Audio Codec Preference List created in this example.
All other values are default.
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Cisco Unified Communications Manager Audio Codec Preference List Configuration (Continued)
Set Name*= G711 G729. This is used for this example
Set Description*= This text is used to identify this Audio Codec Preference List
Set Codec in List*= G.711 U-Law 64k. First choice in this example
Set Codec in List*= G.729 8k. Second choice in this example
All other values are default.
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Cisco Unified Communications Manager Audio Codec Preference List Configuration (Continued)
Set Name*= G729 G711. This is used for this example.
Set Description* = this text is used to identify this Audio Codec Preference List.
Set Codec in List*= G.729 8k. First choice for this example.
Set Codec in List*= G.711 U-Law 64. Second choice for this example.
All other values are default.
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Cisco Unified Communications Manager Region Configuration Navigation Path: System Region Information Region
G711 Preferred and G729 Preferred created in this example.
All other values are default.
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Cisco Unified Communications Manager Region Configuration (Continued)
Set Name*= G711 Preferred. This is used in this example
Set Region= G711 Preferred. This is used in this example
Set Audio Codec Preference List= G711 G729
Set Maximum Audio Bit Rate= 64 Kbps (G7.22, G7.11). This is used in this example
Set Region=Default. This is used in this example
Set Audio Codec Preference List= G711 G729. This is used in this example
Set Maximum Audio Bit Rate= 64 Kbps (G722, G7.11). This is used in this example
All other values are default
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Cisco Unified Communications Manager Region Configuration (Continued)
Set Name*= G729 Preferred. This is used in this example.
Set Region= G729 Preferred. This is used in this example
Set Audio Codec Preference List= G729 G711. This is used in this example
Set Maximum Audio Bit Rate= 64 Kbps (G7.22, G7.11). This is used in this example.
Set Region=Default. This is used in this example.
Set Audio Codec Preference List= G729 G711. This is used in this example
Set Maximum Audio Bit Rate= 64 Kbps (G7.22, G7.11). This is used in this example
All other values are default.
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Cisco Unified Communications Manager Device Pool Configuration Navigation Path: System Device Pool
G711 Preferred and G729 Preferred created in this example.
All other values are default.
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Cisco Unified Communications Manager Device Pool Configuration (Continued)
Set Device Pool Name*= G711 Preferred. This is used in this example.
Set Cisco Unified Communications Manager Group*= Default
Set Date/Time Group* = CMLocal
Set Region* = G711 Preferred. This is used in this example
Set Media Resource Group List =MRGL_SW_MTP. This is used in this example.
All other values are default.
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Cisco Unified Communications Manager Device Pool Configuration (Continued)
All values are default.
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Cisco Unified Communications Manager Device Pool Configuration (Continued)
All values are default.
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Cisco Unified Communications Manager Device Pool Configuration (Continued)
Set Device Pool Name*= G729 Preferred. This is used in this example.
Set Cisco Unified Communications Manager Group*= Default
Set Date/Time Group* = CMLocal
Set Region* =G729 Preferred. This is used in this example
Set Media Resource Group List =MRGL_SW_MTP. This is used in this example.
All other values are default
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Cisco Unified Communications Manager Device Pool Configuration (Continued)
All values are default.
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Cisco Unified Communications Manager Device Pool Configuration (Continued)
All values are default.
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Page 141 of 155
Cisco UCM Extent and Connect Extend and Connect is a feature that allows administrators to rapidly deploy UC Computer Telephony Integration (CTI) applications which interoperate with any endpoint. With Extend and Connect, users can Leverage the benefits of UC applications from any location using any device. This feature also allows Interoperability between newer UC solutions and legacy systems, so customers can migrate to newer UC Solutions over time as existing hardware is deprecated.
Cisco UCM end user configuration Add user to Cisco UCM
Navigation Path: User Management End user Set User ID*= user2. This is used for this example. Set Last Name = Jabber2. This is used for this example. Check Home Cluster.
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Cisco UCM end user Configuration (Continued)
Set Controlled Devices = CTIRDuser2. This is used for this example.
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Cisco UCM end user Configuration (Continued)
Check Allow Control of Device from CTI Select the Primary Extension for this user.2007 is used for this example.
Check EnableMobility
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Add the following permissions for Standard Users: –Standard CCM End-Users –Standard CTI Enabled –Standard CCMUSER Administration
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Add Phone: CTI Remote Device
The CTI Remote Device type represents the user’s remote device(s) . Select the desired Owner User ID .User2 is used in this example. Set the Device Name populated automatically. Modify if desired - CTIRDuser2 used this example. Set Device Pool: Default. This is used in this example. Set RD*= 30430. This is used for this example.4000 is the Unify extension.
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Remote Destination Configuration
Set Destination Number*= 30430. This is used for this example. Check EnableExtend and Connect.
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Cisco UCM UC service Configuration
Navigation Path: User Management User setting UC Service
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Cisco UCM service Profile Configuration
Navigation Path: User Management User setting Service Profile
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Cisco UCM service profile Configuration (Continued)
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Cisco Unified CM IM Presence – CCMCIP Profile Configuration Navigation Path: Application Legacy Clients CCMCIP Profile Set Name *: remotedesk, this is used in this example. Set Primary CCMCIP Host *: 10.80.16.2.Cisco Publisher IP. This is used in this example. Set Backup CCMCIP Host *: 10.80.16.3.Cisco Publisher IP. This is used in this example. Add Users to Profile: user2.This is used in this example.
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Cisco UCM – SIP trunk to Cisco IM&Presence Trunk Configuration Navigation Path: Device Trunk
Set Device Name*= IMPTrunk. This is used for this example. Set Description = This text is used to identify this Trunk Group. Set Device Pool* = Default. This is used for this example. Set Media Resource Group List = MRGL_SW_MTP. This is used for this example. All other values are default.
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Cisco Unified Communications Manager SIP Trunk to CUP Configuration (Continued)
All other values are default.
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Cisco UCM SIP Trunk to CUP Configuration (Continued)
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Cisco UCM SIP Trunk to CUP Configuration (Continued)
Set Destination Address = 10.80.16.6. This is used in this example. Set SIP Trunk Security Profile*= Non Secure SIP Trunk Profile. Set SIP Profile*= Standard SIP Profile. Set DTMF Signaling Method*= No Preference. All other values are default.
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Acronyms Acronym Definition
EXT Extension
UDP Uniform Dial Plan
AAR Automatic Alternate route
FAC Feature Access Code
PBX Private Branch Exchange
CCNR Call Completion on No Reply
CFB Call Forwarding on Busy
CFNA Call Forwarding No Answer
CFU Call Forwarding Unconditional
CLIP Calling Line (Number) Identification Presentation
CLIR Calling Line (Number) Identification Restriction
CNIP Calling Name Identification Presentation
CNIR Calling Name Identification Restriction
COLP Connected Line (Number) Identification Presentation
COLR Connected Line (Number) Identification Restriction
CONP Connected Name Identification Presentation
CONR Connected Name Identification Restriction
CT Call Transfer
Cisco UCM Cisco Unified Communications Manager
DNS Domain Name Server
FQDN Fully Qualified Domain Name
MWI Message Waiting Indicator
MRGL Media Resource Group List
MTP Media Termination Point
PSTN Public Switched Telephone Network
RTP Real Time Protocol
SIP Session Initiated Protocol