unified message archiving – why it is important
TRANSCRIPT
Laurence O’Brien
Sales Director
21 March 2017
Unified Archiving with Retain #MFSummit2017
Untapped source of business insight
Corporate archive repositories are sources of customer and
operational intelligence. They contain years of collected data including:
• Customer communications
• Contracts
• Agreements
• Complaints
• Correspondence
Archiving 2.0
• Complete centralized archive and search of all structured,
unstructured, and semi-structured data stores (Email, mobile,
social, IM, web search, files, ECM)
• Business insights and analytics
• Increased employee productivity with built-in simple to
complex tools
• Preserving corporate memory
• Active data repository and search
Unified archiving/data governance for:
• Mobile
• Social
Retain unified archiving
Retain securely archives:
• Mixed messaging environments
• eDiscovery and publishing
• Redaction and export to PDF
• Web Access Archive Viewer
Retain email archiving
Outlook Plugin
GroupWise Plugin
WebAccess Plugin
Monitor and archive Social Media
• Capture full resolution pictures, videos,
GIFs, and other data formats
• Alerts for keywords, questions, and
personal identifiable info
• Connection to social media accounts
without login info
• On- and off-network archiving
Retain Social
Social Search
Connecting Accounts
Retain Mobile securely archives:
• Android, BlackBerry and iOS
• SMS/MMS
• Encrypted communication
• Phone call logs
• BBM & BBM Protected
• PIN
Retain Mobile archiving
• Regulatory search
• Compliance and control
• Open records search
• Intelligent threading
• Redaction control
• Litigation hold
• Audit trail
• Configurable permissions
• End-user management
• Fast and easy retrieval
eDiscovery management
Web Access Archive Viewer
Archive Search
Unified Archive
Stand-alone Archive Viewer
What are analysts saying
about Retain?
TRAILBLAZER
Retain
TITLE
HERE
Retain’s strengths: According to Radacati
• Retain supports a broad range of messaging platforms.
• Retain provides features for search and eDiscovery, including across multiple
outside data sources not held within the archive repository.
• Retain’s administrative and compliance interface is easy to use for administrators,
human resources, legal, auditor, compliance personnel and other named users.
• Retain archives iOS messaging, without the need to tether or sync the device.
• Retain Social allows organizations to monitor and archive Social Media. This
enables organizations use Social Media, while maintaining oversight and auditing.
GARTNER MQ 2016
TITLE
HERE
Retain’s strengths: According to Gartner
• Customers repeatedly mention their happiness with the pricing
structure and overall sales and support experience.
• Retain’s ability to ingest almost any messaging data type allows for
a centralized messaging data compliance experience.
• Retain Insights provides an API for third parties to insert messaging
data into the archive, and also allows for easy search and e-
discovery from within Retain across multiple outside data sources
not held within the archive repository.
Info-Tech Champion
Champion and Best Value
Champion
100
74
59 55 54
40
21
11 0 0
Average Score: 38
On a relative basis, Retain maintained
the highest Info-Tech Value ScoreTM
of the vendor group. Vendors were
indexed against Retain’s performance
to provide a complete, relative view of
their product offerings.
TITLE
HERE Retain’s strengths: According to Info-tech
• Retain provides a wide set of tools that protects information as well as extending
discovery to social media, & mobile devices.
• Retain has the best value for highly regulated enterprises through the best practices
information for financial and healthcare.
• Has a wide variety of mobile and ECM relationships to extend clients protection past
their core offering.
TITLE
HERE Markets and Markets named Retain a key innovator
• 2016 Global Enterprise Information Archiving Market report,
Markets and Markets named Retain a Key Innovator
• Retain is a challenger to the bigger, legacy archives, such as
Google Vault
There are many archiving solutions on the market to choose from.
However, Retain Unified Archiving has a number of distinct advantages over its competition.
The top ways Retain differentiates itself from the competition:
• Multi-platform unified archiving
• Mixed-environment unified archiving
• Intelligent, granular archiving
• Flexible archive access
• Email plugin
• Google-like search tool
• Search wizard
• Built-in eDiscovery, litigation, and case
Management
• Redaction support
• Email and Archive Migrations
• Built-in smart, confidential and rule-based tagging
• Mailbox holds
• File connection
• Multiple Cloud options
Secure archive of communications
• Ensure regulation compliance
• Protect your reputation and reduce
your legal liability
• Organizations must have a tool to
archive and discover communications
– Retain is that tool
Summary
Get your personalized demo or price quote
• www.RetainArchiving.com
Next Steps
Reload for Retain
• Mirroring, failover, and backup for Retain Unified Archiving
• Push button disaster recovery
• Fast backup windows
• Triple replication
Reload for Retain
Reload for Retain
Success with Retain
Success story
Baltimore Police Department
Success story
Equal Employment Opportunity Commission
Success story
LA Police Department
Thank you
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