unhcr/e-centre/interworks - emergency management training10.3.1. session 10.3. introduction to...

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UNHCR/e-Centre/InterWorks - Emergency Management Training 10.3.1. Session 10.3. Session 10.3. Introduction to Introduction to Refugee Emergency Refugee Emergency Management Management

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Page 1: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training 10.3.1.

Session 10.3.Session 10.3.

Introduction to Refugee Introduction to Refugee Emergency ManagementEmergency Management

Page 2: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Mgmt fundamentals (planning, organizing, controlling, Mgmt fundamentals (planning, organizing, controlling, influencing) are basic to emerg mgmtinfluencing) are basic to emerg mgmt

New focus on communication, delegation, and New focus on communication, delegation, and teamwork has relevance for emergency managersteamwork has relevance for emergency managers

Many problems facing emergency managers point to Many problems facing emergency managers point to need for openness towards coordinationneed for openness towards coordination

Emergency continuum concept highlights need for Emergency continuum concept highlights need for preparedness in improving responsepreparedness in improving response

Indicators are helpful in determining if actual Indicators are helpful in determining if actual emergency exists; they must be balanced with emergency exists; they must be balanced with common sensecommon sense

Main PointsMain Points

Page 3: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Planning: determining in

advance what to do and how to do it.

Influencing:affecting the behavior of

individuals or groups

Controlling: correcting actual

performance to meet planned goals

Organizing: the ordered

structuring of relationships

““TraditionalTraditional” ” ManagementManagementFundamentalsFundamentals

Page 4: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Planning: determining in advance what to do and

how to do it.

Why do we focus so much on the need Why do we focus so much on the need for planning?for planning?

Page 5: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Planning

Influencing

Controlling

Organizing

Relative $ Costs of Mgmt Fundamentals

Page 6: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training 10.3.6.

Effective communicationEffective communication Delegation of responsibility, authorityDelegation of responsibility, authority Empowerment, support, team-buildingEmpowerment, support, team-building

The focus today also includes:The focus today also includes:

Page 7: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

““A population displacement emergency is any A population displacement emergency is any situation in which the life or well-being of refugees or situation in which the life or well-being of refugees or IDPs will be threatened unless immediate and IDPs will be threatened unless immediate and appropriate action is taken, and which demands an appropriate action is taken, and which demands an extraordinary response and exceptional measures.”extraordinary response and exceptional measures.”

Definition

Page 8: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

What major problems do What major problems do emergency managers confront?emergency managers confront?

? ???????

Page 9: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

unclear objectivesunclear objectives massive needsmassive needs

limited resourceslimited resources

security and safety issuessecurity and safety issues

poor communications /confusionpoor communications /confusion

too much to dotoo much to do

too little timetoo little time

extreme importance of decisionsextreme importance of decisions

Problems facing the Emergency ManagerProblems facing the Emergency Manager

Page 10: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

What are the more technical aspects of an emergency response that you are called upon to manage?

? ???????

Page 11: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

healthhealth sanitationsanitation food & nutritionfood & nutrition camp planning/sheltercamp planning/shelter logisticslogistics water systemswater systems community servicescommunity services registration & distribution systemsregistration & distribution systems

““If you can’t be an expert If you can’t be an expert yourself, at least know yourself, at least know

when to call one.”when to call one.”

Technical Aspects

Page 12: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

““...an interrelated group of people or organizations who ...an interrelated group of people or organizations who work together as a team to achieve a common work together as a team to achieve a common purpose”purpose”

Coordination is key!Coordination is key!

OperationOperation

Page 13: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

InformationSharing

CollaborationJoint StrategicJoint StrategicPlanning andPlanning andProgrammingProgramming

CoordinationCoordination

Increasing “degrees” of coordination

Page 14: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Durable SolutionsDurable Solutions

Implementation

Operations Planning

Contingency Planning

Early WarningEarly Warning

Ass

essm

ent

Emergency ContinuumEmergency Continuum

Page 15: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Step 1Step 1.. Answer these questions individually.

What are the goals - the desired results- of good emergency management?

List 3 of the highest priorities.

Take 5 minutes to write down your answers.

ExerciseExercise

Page 16: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Step 2. Working as a team, what would be the expected results of good emergency management? Prioritize your answers starting with the most critical issue first. List at least 5 issues.

ExerciseExercise

Take 20 minutes to reach consensus and write your list on the flip chart. Select a member to report your findings to the group.

Page 17: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Some Some Emergency IndicatorsEmergency Indicators

Indicator Quantity or RateDeaths >2 per 10,000 per dayNutritional Status <70% weight for height or

<12 cm middle upper armcircumference

Rations <2,100 calories/person /daySite Space <30 sq. meters per personShelter <3.5 sq.meters per personWater Quantity <10 liters/person/dayWater Quality >25% of people with

diarrhea

Balance analysis of indicators with common sense!Balance analysis of indicators with common sense!

Page 18: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

Death Rate CalculationDeath Rate Calculation

Deaths/10,000/day =Deaths/10,000/day =

Number of deaths x 10,000

Days counted x population

If 21 people have died in one week out of a total If 21 people have died in one week out of a total population of 5,000, then what is the death rate?population of 5,000, then what is the death rate?

Page 19: UNHCR/e-Centre/InterWorks - Emergency Management Training10.3.1. Session 10.3. Introduction to Refugee Emergency Management

UNHCR/e-Centre/InterWorks - Emergency Management Training

ANSWERANSWER

Death Rate CalculationDeath Rate Calculation Number of deaths x 10,000Number of deaths x 10,000 Days counted x populationDays counted x population 21 (deaths) x 10,00021 (deaths) x 10,000 7 (days) x 5,000 (total pop.) 7 (days) x 5,000 (total pop.)

oror

6/10,000/day6/10,000/day6/10,000/day6/10,000/day