unh-iol & broadband forum pr campaign...
TRANSCRIPT
Wireside.com 2 www.wireside.com 2
UNH-IOL & Broadband Forum
PR Campaign Results
BBF.069 Certification Program
1/16/13
Wireside.com 3 www.wireside.com 3
Introduction
www.wireside.com 4
Introduction Campaign Partnership
The UNH-IOL is an independent provider of broad-based testing and standards
conformance services for the networking industry.
Broadband Forum is a non-profit industry organization focused on engineering
smarter and faster broadband connections.
Leveraging third party analysis on the growing rate of broadband subscriptions,
the power of the Broadband Forum’s (BBF) global brand and a strategic
partnership established with BBF PR agency, Proactive PR, Wireside executed a
successful joint PR campaign to formally launch the BBF.069 CPE Certification
Program and generate widespread awareness across the broadband
community.
Timeframe: Wireside and Proactive PR planned and executed the campaign within
eight weeks leading up the BBWF in Amsterdam, with subsequent briefings following.
www.wireside.com 5
Introduction Campaign Spokespeople
Lincoln Lavoie
Senior Engineer,
Broadband Technologies
UNH-IOL
Tim Sheehan
Operations Manager,
Broadband Technologies
UNH-IOL
Robin Mersh
CEO
Broadband Forum
Wireside.com 6 www.wireside.com 6
Goals
www.wireside.com 7
Campaign Goals
Generate widespread awareness of BBF.069 CPE Certification Program within
broadband community
Encourage vendors to test by disclosing names of first companies to achieve
certification, illustrating competitive advantage gained by first movers
Drive CPE certification by educating the CPE vendor community on escalating
broadband subscription rates and number of devices entering the connected home
Demonstrate partnership between UNH-IOL and Broadband Forum
Support membership sales for the Home Networking Consortium
Secure opportunities for IOL and Broadband Forum to demonstrate thought
leadership
Wireside.com 8 www.wireside.com 8
Strategic Planning
www.wireside.com 9
Communications Planning Collaboration: Proactive PR & Wireside
Release Development
Determined approach for collaborative press release development and distribution
BBF / Proactive PR drafted release, IOL / Wireside reviewed, edited, provided quote
and integrated IOL-centric messages to:
Announce availability of certification testing
Recognize first wave of companies to achieve certification at IOL
Persuade CPE vendors to have products certified at IOL
Reinforce lab’s competitive advantage as official test house for BBF.069 certification
Promote recently launched Home Networking Consortium
Highlight IOL attributes: independent status, collaborative nature, experienced
technical team, TR-069 testing expertise
Executed several rounds of approvals with IOL and BBF
www.wireside.com 10
Communications Planning Collaboration: Proactive PR & Wireside
Media Relations Strategy
Coordinated closely with Proactive PR to avoid duplicate efforts
Determined outreach plan: Wireside to lead U.S. media outreach
Established process to conduct joint briefings at Broadband World Forum and
following the show
Created PitchEngine page including press release, tweets and images, recent
and relevant press releases, and other supporting materials supplied by
Broadband Forum
Evaluated Broadband World Forum press list to:
Identify key media contacts for IOL onsite introductions
Bolster IOL’s existing media list, adding relevant new press contacts
www.wireside.com 11
Communications Planning Collaboration: IOL & Wireside
Broadband World Forum Support
Provided social media communications recommendations, including live tweets from BBF press
conference and posting pictures from BBWF on Facebook
Invited NTT to Broadband Forum Service Provider Reception
Wireside.com 12 www.wireside.com 12
Execution
www.wireside.com 13
Press Release: PR Newswire As Global Broadband Subscription Passes 624.1 Million,
Effective Management Of The Connected Home Has Never Been More Important
10/16/12
www.wireside.com 14
Press Release: PitchEngine As Global Broadband Subscription Passes 624.1 Million,
Effective Management Of The Connected Home Has Never Been More Important
10/16/12
Broadband Forum unveils
BBF.069 certification for the
#connectedhome; testing now
open at @UNH_IOL #BBWF
Huge growth potential for TR-069
and the Connected Home as
broadband achieves mass market
status in every region
@UNH_IOL confirms devices from
Broadcom, Cisco, D-Link, Huawei
and Lantiq have achieved BBF.069
Certification in the first round of
testing
www.wireside.com 15
Media & Analyst Outreach
Crafted custom pitch to offer joint briefings with BBF and IOL
Distributed pitch, press release and PitchEngine URL to approx. 200 targeted
media who cover: Broadband, Ethernet, Test & Measurement
Cultivated relationships with targeted broadband industry reporters and secured
joint briefings for IOL’s Tim Sheehan and Lincoln Lavoie, and Broadband Forum
CEO Robin Mersh
Prepared IOL spokespeople for onsite interviews: provided background on
reporters and video interview tip sheet
Developed briefing sheets for each phone interview including reporter / publication
intel and customized talking points
Moderated briefings and conducted follow-up communications with reporters
www.wireside.com 16
Media & Analyst Outreach
Briefings Secured by Proactive PR & Wireside
Harvard Fossen, Telecom Revy
Tony Sklar, BnetTV
Brian Dolby, TotalTelevision
Matt Vincent, Cabling Installation & Maintenance
Adarsh Krishnan, ABI Research
Sean Buckley, FierceTelecom
Did not occur due to scheduling conflicts
Wireside.com 17 www.wireside.com 17
Results
www.wireside.com 18
Teamwork Wireside & Proactive PR
“Working collaboratively with our own
dedicated international PR consultancy,
Wireside helped achieve great results for the
launch of our BBF.069 CPE Certification
Program. The team was efficient and
professional in helping generate awareness
amongst the media and relevant audiences
and sharing the results with us.”
Laurie Adams de Sá, Marketing Director
Broadband Forum
www.wireside.com 19
Press Release Views 865 total press release views as of 12/6/12
794 online and search engine views
Number of views on PR Newswire website and number of times press release
appeared in search engine results
Source:
www.wireside.com 20
Earned Media Coverage Wireside & Proactive PR
* Cision Influence Rating provides a ranking on a scale of 0 – 99 for outlets and influencers in traditional
and social media. See Appendix 1
* UVPM - Unique Visitors Per Month and/or monthly reach
* See Appendix 2 for publication descriptions
Publication Date Title Cision UVPM Coverage
Telecompetitor 10/10/12 Digital Home: TR-069 Helps Meet Growing Customer Expectations 44 3,729 Feature
Telecompetitor 10/10/12 Digital Home: TR-069 Helps Meet Growing Customer Expectations 44 3,729 Video
CSI Magazine 10/16/12 Broadband Forum intros new CPE certification N/A 14,250 Feature
Broadband-TV News 10/17/12 Broadband Forum launches certification N/A 98,193 Feature
RealWire 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million N/A 26,000 Feature
Solus Network Solutions
Blog 10/17/12 Broadband Forum introduces TR-69 certification program N/A N/A Feature
Lightwave 10/17/12 Broadband Forum: Global broadband subscriptions exceed 624M 70 4,140 Feature
Telecoms Talk 10/17/12
Top vendors back Broadband Forum TR-69 certification as broadband
numbers top 624 million N/A 2,910 Feature
IT News Online 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million N/A 788,567 Feature
NewsBlaze 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million 50 37,555 Feature
www.wireside.com 21
* Cision Influence Rating provides a ranking on a scale of 0 – 99 for outlets and influencers in traditional
and social media. See Appendix 1
* UVPM - Unique Visitors Per Month and/or monthly reach
* See Appendix 2 for publication descriptions
Publication Date Title Cision UVPM Coverage
CRM Xchange 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million 37 834 Feature
Techno World Inc. 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million N/A 74,731 Feature
IT-Director.com 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million N/A 60,470 Feature
Itnewsbyte.com 10/17/12
Top Vendors Back Broadband Forum TR-069 Certification As
Broadband Numbers Top 624 Million N/A 66,610 Feature
Converge! Network Digest 10/19/12 Broadband Forum and UNH-IOL Launch TR-069 Certification 31 638 Feature
Connected Home World 10/22/12
Broadband Forum and UNH-IOL Issue First Set of BBF-069
Certificates N/A 4,500 Feature
Laser Focus World Japan 10/23/12 600 million of the world's 24.1 million broadband subscribers N/A 12,000 Feature
bnetTV.com 11/12/12 The UNH-IOL: Improving Networks Worldwide 30 350 Feature
bnetTV.com 11/12/12 BNet: 101 (UNH-IOL) – Timothy Sheehan and Lincoln Lavoie 30 350 Video
BBF Website 1/7/13 Broadband Forum Interviewed for its InfoVision award N/A N/A Video
Connected World 1/7/13 The Connected Home Protocol 96 61,740 Contributed
Earned Media Coverage Wireside & Proactive PR
www.wireside.com 22
Earned Media Coverage Feature Stories
Industry organisation Broadband Forum has launched
its BBF.069 CPE certification programme and
announced the first certified devices.
Broadcom, Cisco, D-Link, Huawei and Lantiq
were the first successful companies to achieve
the certifications at the official testing laboratory,
the University of New Hampshire
InterOperability Laboratory (UNH-IOL).
“This certification program is a great step forward in
helping service providers like us rollout new products
and services with great confidence and success,
knowing that they are certified and will be easily
provisioned and managed by CenturyLink,”
Michael Fargano, Industry Standards program
manager at CenturyLink’s Office of the CTO
www.wireside.com 23
Earned Media Coverage Feature Stories
“The Broadband Forum’s BBF.069 Certification significantly impacts the
future of the industry and further supports Cisco’s commitment in
enabling service providers to monitor and manage devices within the
connected home. Ultimately, the specification helps our customers
accelerate software architecture advancements, while simultaneously
speeding up our market penetration.”
Kamel Chbaro, Cisco engineering manager
The BBF.069 certification is an industry
first and sends a clear message within
the industry that vendors must meet
operator and service provider
requirements.
There are also advantages for everyone in the process;
with operators having a higher level of confidence in
what they are buying in terms of remote management
and systems vendors being able to reduce their testing
overheads.
www.wireside.com 24
Earned Media Coverage Feature Stories
“Huawei’s adoption and support of TR-069 provides a
springboard for the future of device conformance and
interoperability. Achieving certification gives Huawei’s customers
around the world confidence and assurance in our technology
and services enabling a faster time to market.”
Yang Zhirong, Huawei President of Home Device Product Line
The figures announced at the same time as the new program,
served to show the potential that lies ahead for TR-069. In IPTV
alone, nearly 70 million set top boxes are in the Connected
Home, with TR-069 providing a simple inclusive management
platform and globally nearly 16 million new subscribers have
been added in the last year alone.
The first companies have already had products
achieve BBF.069 certifications, including
Broadcom, Cisco, D-Link, Huawei and Lantiq, at
the University of New Hampshire-
InterOperability Laboratory (UNH-IOL), which
was chosen as the official test lab house earlier
this year..
www.wireside.com 25
Earned Media Coverage Feature Stories
Top telecoms vendors from across the world have welcomed
the Broadband Forum’s TR-069 certification program
(BBF.069 CPE) announcement made yesterday in
Amsterdam, where the first companies in the world achieved
certification on a day when the Forum also revealed that
broadband subscriptions had passed 624 million.
The organization also announced the first consumer home devices to
be certified by its new BBF.069 CPE Certification Program. The
BBF.069 CPE Certification Program has been developed to verify that
devices are TR-069 compliant. TR-069, also known as the CPE WAN
Management Protocol, is the remote management standard used
around the world to provision and manage the “connected home.”
www.wireside.com 26
Earned Media Coverage Feature Stories
"This is a real celebration as the BBF.069 CPE Certification Program
launches, signifying another step forward in supporting innovation within
the broadband ecosystem. Device conformance is critical in enabling
interoperability and provides the key to expediting the exciting growth
and potential of connected home services around the world.“
Robin Mersh, CEO of Broadband Forum
Currently UNH-IOL is the official laboratory accredited by the
Broadband Forum to issue TR-069 CPEs (customer premise
equipment) certificate to manufacturers. Interested
manufacturers can apply for certification through the recently
launched ‘Home Networking Consortium’.
www.wireside.com 27
Earned Media Coverage Feature Story & Video
University of New Hampshire InterOperability Lab
Operations Manager for Broadband Technologies Tim
Sheehan outlines important TR-069 interoperability
efforts underway at UNH-IOL, which in conjunction
with the Broadband Forum, has created a BBF.069
certification process.
Telecompetitor’s Ken Pyle interviews UNH-
IOL’s Tim Sheehan and Actiontec’s Bryan
Henrichs about TR-069 at the Digital Home
Summit in Dallas.
www.wireside.com 28
Earned Media Coverage Feature Story & Video
Membership in the UNH-IOL can be viewed as
an extension of in-house testing and Quality
Assurance. UNH-IOL engineers have a
thorough knowledge of both industry standards
(including IETF, IEEE, and ITU-T) and the
methods for testing them.
BnetTV’s Tony Sklar interviews UNH-
IOL’s Lincoln Lavoie and Tim Sheehan
about the BBF.069 Certification Program
at the BBWF in Amsterdam.
www.wireside.com 29
Earned Media Coverage Video
www.broadband-forum.org
”Forum in Focus” video
Posted in BBF Newsroom
At the BBWF in Amsterdam, Proactive PR’s
Brian Dolby interviews UNH-IOL’s Lincoln
Lavoie about the BBF’s award win, while QA
Café’s Jason Walls and BBF’s Kevin Foster
and Robin Mersh look on.
www.wireside.com 30
Thought Leadership Contributed Article
Connected World
Contributed article
“The Connected Home Protocol”
Written by Lincoln Lavoie
Reviewed, approved by BBF
TR-069 and BBF.069 focus
Published in Feb / March 2013 issue
Features newest gadgets and apps
Cision influence = 96 of 99
300,000 monthly print circulation
61,740 UVPM
Wireside.com 31 www.wireside.com 31
Thank you!
Joya Subudhi
Christine Carlson Hampton Eubanks
Terry Gau
Wireside.com 32 www.wireside.com 32
Appendix 1
www.wireside.com 33
Cision Influence Rating
The Cision Influence Rating offers a 360-degree view of each journalist and blogger, reflecting
their roles at each of the print, broadcast and online outlets where they contribute. Taking into
account digital, traditional and social signals, the rating is the first of its kind. The Cision Influence
Rating provides a ranking on a scale of 0 to 99 for outlets and influencers in traditional and social
media. A rating of 99 is the highest possible.
The score uses factors such as outlet circulation, page views and unique visitors as well as social
measures including Facebook Likes, retweets and blog comments. Journalists and bloggers are
scored both on the performance of their content and their presence on social sites.
Outlets are measured on both their reach and the sharing activity they generate on the Web.
From print circulation to online page views and unique visitors, along with Facebook Likes,
retweets, blog comments and other measures of the impact of content, Cision uses more than 40
data points to determine the rating for each media outlet.
Wireside.com 34 www.wireside.com 34
Appendix 2
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Media Descriptions
bnetTV.com
Provides online broadcasting in the emerging technology and growing lifestyle sectors. Produces both in-house
and client-commissioned videos that are streamed over the web and to mobile devices. Weekly programs cover
a range of issues with interviews, special reports and events. Includes a social networking aspect allowing
members to engage with industry experts on a multitude of topics.
Broadband-TV News
Broadband TV News provides readers with a concise summary of what’s happening in cable, satellite, mobile
and IPTV for busy decision-makers through a combination of advertising supported and paid for products.
Connected Home World
The connected home is close to becoming a reality for many, as it is already for some. This website follows this
ground breaking technology as it changes and as it changes our lives.
Converge! Network Digest
This publication provides comprehensive, insightful coverage of the convergence of networking technologies.
Coverage spans all layers of the networking stack for both wireline and wireless infrastructure.
www.wireside.com 36
Media Descriptions
CRM Xchange
CRM Xchange is a destination on the Internet for the exchange of information and ideas on customer
relationship management, sales, contact center, and telemarketing issues.
CSI Magazine
Cable & Satellite International is a technology publication targeting the global video market, including cable,
satellite, IPTV, mobile and terrestrial broadcast platforms. The publication assesses technology trends and
provides detailed product analysis relevant to the core video delivery functions - namely content
contribution/backhaul, distribution/transport, playout/transmission and home networking.
IT News Online
IT News Online is a News Portal dedicated to bringing readers the latest that is happening in the IT Industry.
Right from focusing on Financial Transactions to the latest Gizmos out in the market, IT News Online is
committed to keeping their readers up to date, every day.
IT-Director.com
IT-Director.com is a business/technology portal offering resources for senior IT professionals and offers analysis,
blogs, white papers, events and more.
www.wireside.com 37
Media Descriptions
ITNewsbyte
This German publication provides daily news updates from the world of IT.
Lightwave
Lightwave delivers content focused on fiber optics and optoelectronics, the technologies that enable the growth,
integration and improved performance of voice, data and video communications networks and services. The
experienced editorial team provides trusted technology, application and market insights to corporate executives,
department heads, project managers, network engineers and technical managers at equipment suppliers,
service providers and major end-user organizations.
Laser Focus World Japan
This publication is the Japanese version of the U.S. magazine Laser Focus World. It provides information to
engineers and researchers in Japan photonics technologies, products, marketing, and optoelectronic
applications.
www.wireside.com 38
Media Descriptions
Newsblaze
Created for readers interested in national and international news, stories and commentary not offered in the
mainstream media. Offers news on U.S. military action overseas, United Nations and government news and
international opinion pieces.
RealWire
RealWire makes communication between PR industry and journalists simple, valuable and relevant. Lissted -
a RealWire social media service -- takes that job one step further, into the social realm, by connecting journalists
starting conversations on Twitter with the people who want to hear what they have to say. Lissted lets users
search and filter a curated, continuously updated list of journalists, delivering real-time updates with the stories
users want to read, from sources they can trust.
Solus Network Solutions Blog
This is a blog hosted by a telecommunications solutions provider — representing more than 30 carriers of Voice,
Data, Internet and Data Center services. SOLUS plans, designs, implements, and cost manages clients’
networks. SOLUS’ primary value is its team’s breadth of industry experience and the depth of knowledge
regarding the strengths and weaknesses of each provider.
www.wireside.com 39
Media Descriptions
Techno World Inc.
Techno World Inc. is a technical encyclopedia for all technical terms, articles, hacking, programming, security
issues, educational certifications, career, & all other technical issues, mobile phones, gadgets, games, software,
e-books, downloads & resources.
Telecompetitor
Telecompetitor is a community of professionals with a passion for telecom and broadband covering
developments important to the broadband carrier ecosystem with news, analysis, and commentary.
Telecoms Talk
Telecoms Talk is a website dedicated to news and information about the global telecommunications industry,
covering everything from optical components to mobile applications.
Test & Measurement World
This website is dedicated to test and the go-to resource for engineers in the electronics original-equipment
market as well as engineers in the electronics test, measurement, and inspection industries.