PUBLIC SERVICES DIVISION

LISANDRA R. CARMICHAEL

DIRECTOR OF PUBLIC SERVICES

THOMAS G. CARPENTER LIBRARY

OCT 9, 2013

WHO WE ARE & WHAT WE DO

STAFF

6 Librarians (+ 2 vacancies), 2 A&P, and 12 USPS

MISSION

Assist library patrons in finding information,

Facilitate access to information and orient patrons via services, programs, and outreach;

Teach students concepts and skills necessary for current research and lifelong learning, and

Advance the strengths and scholarly engagement of the faculty.

SOME AREAS OF RESPONSIBILITY

Instruction

Reference Services

Distance Learning

Marketing and Outreach

Collection Management (General, Reference, and Government Documents)

Government Documents

Interlibrary Loan & UBorrow

Course Reserves

Periodicals and Media

STUDENTS AT UNF

As of Fall 20121

10,298 full-time undergrads

4,332 part-time undergrads

14,630 undergrads

Average age of undergrads = 23.99

1 University of North Florida, Office of Institutional Research and Assessment. (2012). Fall

2012 Student Data. Retrieved from http://www.unf.edu/oira/student-data/Fall_2012.aspx

COLLEGE STUDENTS TODAY

“Millennials are on

course to become the

most educated

generation in

American history, a

trend driven largely

by the demands of a

modern knowledge-

based economy, but

most likely

accelerated in recent

years by the millions

of 20-somethings

enrolling in graduate

schools, colleges or

community colleges

in part because they

can’t find a job.”3

2 Lippincott, J. K. (2005). Net generation students and libraries. In Oblinger, D. G. & Oblinger, J. L. (Eds.). Educating the net generation

(pp. 196-210). Retrieved from http://net.educause.edu/ir/library/pdf/pub7101.pdf

Net Gen Information Environments Will:2

Provide individual and group learning spaces

Support access to and creation of information resources

Offer staff and faculty development and training

Provide staff with a range of technology and information skills

Effectively market services to all groups of potential users

Integrate physical spaces and services with virtual spaces and services

Build community

3 Pew Research Center. (2010). Millennials: Confident, connected, open to change. Retrieved from http://www.pewsocialtrends.org/2010/02/24/millennials-confident-connected-

open-to-change/

LIBRARY

COLLABORATIVE STUDY NEIGHBORHOOD

comfortable

flexiblecollaboration

group study

place

technology

smaller

groups

study

reflect

relax

socialize

sense of community

WE BUILT IT AND THEY

CAME!

SURVEYING LIBRARY USERS