understanding the global perspective: it is the world is flat or the world is curved? presented by...
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UNDERSTANDING THE GLOBAL PERSPECTIVE: It is the world is flat or the world is curved?
Presented by Allen Koski, CEBSCigna Global
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Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2014 Cigna
INTRODUCTION
• Global Benefits are in flux:– Host of issues that complicate
benefits, health care management, compliance for employers, expatriates and local national employees
– Benefit programs need to reflect the wider range of countries in which expatriates are sent and local nationals reside
– The US is not the only country in the midst of National Healthcare and/or Health Insurance Reformation
– Emerging Markets (BRICS and CIVETS) vs. Previous Leading Destinations vs. Hardship Locations
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Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2014 Cigna 3
GLOBAL PEOPLE STRATEGY
Formation Start-up Growth Maturity
ExpatsLocally HiredForeigners
LocalsS-T Assignees& External
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1Gap in communication of benefits and programs: Employers providing services, but expats not very aware of these services
2One size does not fit all: Customization by country of assignment is necessary
3Human resources: Expats demand more support of HR – need more understanding & support of their challenges abroad
4Medical preparedness and care: Preparedness viewed as very important factor; all ages accessing care during assignment
5BRICS: Really the most difficult countries of assignment? (Assignments in the U.S. need attention too)
NFTC/Cigna Global EXPATRIATE TRENDS STUDY 2013: KEY FINDINGS
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Why Wellness:
“Working Well: A Global Survey of Health Promotion, Workplace Wellness and Productivity Strategies, July 2014 Buck Survey Sponsored by Cigna
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Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2014 Cigna
• Canada: Reducing employee absences due to sickness and disability
• U.S.: Reducing health care or insurance premium costs
• Europe/L.A./Australia: Improving workforce morale/engagement
• Asia: Improving workplace safety
Going Global:
• 56% have a global health promotion strategy, up from 34% (2008)
• Wellness design: flexible work schedules, PTO, EAP, Regular Communications, Immunizations, Biometrics, Ergonomics, HRA, Coaching, Health Challenges, On-Site Occ
• Top excuses: Differing cultures, laws and practices; no global oversight; lack of vendors