understanding the four communication styles
DESCRIPTION
This workshop will help participants become more effective communicators at work and in their personal lives.TRANSCRIPT
1
Prepared and Presented by A. Shafai – EDCA 112
Understanding The Four Communication
Styles
2
Prepared and Presented by A. Shafai – EDCA 112
Communication skills self-assessment Learn how you communicate Understand the four communication styles “Read” others more effectively Exercises to test your understanding
Seminar length: 5 minutes
3
Prepared and Presented by A. Shafai – EDCA 112
To express yourself as you are is the most important thing….
- Shunryu Suzuki
4
Prepared and Presented by A. Shafai – EDCA 112
We need to be able to read people and adjust our approach and style
when communicating
5
Prepared and Presented by A. Shafai – EDCA 112
Discovering Your Communication Style
There are 18 situations describing 4 There are 18 situations describing 4 communication styles.communication styles.
Choose 1 response per question.Choose 1 response per question. Answer how you would Answer how you would actuallyactually behave. behave. Not how you think you should behave.Not how you think you should behave. Answer as rapidly and instinctively as possible.Answer as rapidly and instinctively as possible.The highest total is your communication style.The highest total is your communication style. Please complete survey before moving to next Please complete survey before moving to next
slide.slide. Click here to start the survey.Click here to start the survey.
6
Prepared and Presented by A. Shafai – EDCA 112
Summary of 4 Styles
Style I – Action /DRIVERDRIVER
Goal Oriented
Needs to see results
Quick reaction time, decisive
Independent
Practical
Direct
Controlled facial expressions
Style IV – Process / ANALYTICALANALYTICAL
Fact Oriented
Needs to be accurate
Organized, systematic
Slow reaction time
Serious, industrious
Methodical, Tenacious
Style III – People / AMIABLEAMIABLE
Personal security, acceptance
Cooperative
Personable
Enthusiastic, Loyal
Perceptive
Hates conflict
Prefers to work in teams
Style II – Idea/ EXPRESSIVEEXPRESSIVE
Sociable
Enthusiastic, impulsive
Future Oriented
Conceptual, Innovative
Egotistical
Needs to be accepted by others
Undisciplined
7
Prepared and Presented by A. Shafai – EDCA 112
Understanding your Communication Style
The Four Little Pigs
Can you identify the different communication styles?
Click here to read this story
Watch the video on next page to identify the different styles
And …..
8
Prepared and Presented by A. Shafai – EDCA 112
Thank you for your participation!