understanding the costs of and constraints to health service delivery in ghana

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Access, Bottlenecks, Costs, and Equity (ABCE) Understanding the costs of and constraints to health service delivery in Ghana On behalf of the ABCE research team Institute for Health Metrics and Evaluation | Ghana Health Service | UNICEF January 2015

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Page 1: Understanding the costs of and constraints to health service delivery in Ghana

Access, Bottlenecks, Costs, and Equity (ABCE)Understanding the costs of and constraints to health service delivery in Ghana

On behalf of the ABCE research teamInstitute for Health Metrics and Evaluation | Ghana Health Service | UNICEF

January 2015

Page 2: Understanding the costs of and constraints to health service delivery in Ghana

Overview

• Overview of the ABCE project in Ghana

• Key findingso Facility capacity and service provision

o Efficiency and costs of care

• Using ABCE work and findings for policymaking

• Conclusions

Page 3: Understanding the costs of and constraints to health service delivery in Ghana

Overview of the ABCE project in Ghana

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Overview of the ABCE project in GhanaABCE study design and implementation

• Collaboration between Ghana Health Service (GHS), UNICEF, and IHME

• Primary data collection took place June-October 2012.

• The ABCE Facility Survey was used to collect primary data from health facilities.

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Overview of the ABCE project in GhanaABCE Facility Survey

• Primary data collection from a nationally representative sample of 240 facilities

• Collected data on a broad range of indicatorso Inputs, finances, outputs, supply-

side constraints, and bottlenecks

• Randomly sampled a full range of facility typeso Referral hospitals, district hospitals,

maternity clinics, health centers, CHPS, drug stores or pharmacies, and DHMTs

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Key findings from the ABCE project in GhanaFacility capacity and service provision

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Facility capacity and service provisionHuman resources for health: overall trends

• The average number of facility personnel grew 69% across facilities in Ghana, from 49 in 2007 to 82 in 2011.

• The most dramatic growth was observed among public hospitals, followed by private clinics and maternity clinics.

• The average number of internally funded personnel at publicly owned facilities substantially increased between 2009 and 2011.

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Facility capacity and service provisionAverage number of facility personnel, 2007–2011

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Facility capacity and service provisionAverage number of internally funded personnel, 2007–2011

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Facility capacity and service provisionHuman resources for health: facility composition

• Types of personnel working at facilities substantially varied by facility type, but non-medical staff generally accounted for the largest proportion of facility personnel.

• Growth in personnel types varied by platform from 2007 to 2011:o Regional referral hospitals: the number of nurses or midwives rose 24%

o Public hospitals: non-medical personnel nearly doubled

o Health centers: the average number of nurses or midwives increased 65%.

o CHPS: on average, an additional nurse or midwife was added to each facility.

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Facility capacity and service provisionAverage percent of personnel type, by platform, 2011

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Facility capacity and service provisionAverage number and types of personnel, 2007–2011

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Facility capacity and service provisionOutputs, 2007–2011

• Most facility types saw gradual growth in both outpatient and inpatient volumes between 2007 and 2011.o Private clinics were the exception, recording rapid growth in both outpatient

and inpatient visits.

• These results somewhat contrast with previous reports of quickly escalating patient volumes across facility typeso Past reports attribute such rapid rises to heightened affiliation with Ghana’s

National Health Insurance Scheme (NHIS).

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Facility capacity and service provisionOutputs: average outpatient visits, by platform, 2007–2011

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Facility capacity and service provisionOutputs: average inpatient visits, by platform, 2007–2011

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Facility capacity and service provisionDrug procurement sources

• Facilities generally obtained pharmaceuticals from a mixture of private and public sources.o E.g., over 70% of hospitals used both public and private suppliers to procure

pharmaceuticals.

• The majority of surveyed private clinics, maternity clinics, and pharmacies reported obtaining all drugs from only private sources.

• Health centers were the only facility type where at least 50% of facilities reported using only public sources for pharmaceutical procurement.

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Facility capacity and service provisionAverage drug procurement source, 2011

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Facility capacity and service provisionAvailability and stock-outs of antimalarials

• Most facilities stocked some kind of artemisinin-based combination therapy (ACT) and did not experience stock-outs during the previous quarter.o Some facilities still stocked chloroquine, despite policies calling for its

discontinuation.

• Fansidar, the main drug for intermittent preventive therapy during pregnancy (IPTp), was also widely available for most facilities.o Compared to other facility types, CHPS and pharmacies generally had

slightly lower availability of ACTs and Fansidar.

• Of the two types of ACTs stocked in Ghana, artemether-lumefantrine (AL, or Coartem) was generally more available than artesunate-amodiaquine (AS+AQ).

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Facility capacity and service provisionAvailability of antimalarials for the previous quarter, 2012

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Facility capacity and service provisionAvailability of ACTs for the previous quarter, 2012

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Facility capacity and service provisionAvailability of ACTs and ACT stock-outs for the previous quarter, 2012

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Facility capacity and service provisionCapacity to test for and treat malaria

• Facility capacity varied for being able to both diagnose and treat malaria (i.e., have lab testing or rapid-diagnostic tests [RDTs] and stock ACTs).o 100% hospitals, 77% of private clinics, 53% of health centers, 23% of CHPS

• Availability of malaria testing was the primary constraint for most facility types, with 47% of health centers and 68% of CHPS lacking malaria diagnostic capacity.

• CHPS and pharmacies experienced a similar proportion of facilities that lacked both malaria diagnostic capacity and treatment (just under 10% of facilities).

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Facility capacity for service provisionCapacity to test for and treat malaria, 2012

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Facility capacity and service provisionAvailability and stock-outs of antiretroviral drugs (ARVs)

• Of surveyed facilities, only regional referral hospitals and public hospitals carried ARVs.

• On average, regional referral hospitals had a higher availability of ARVs than public hospitals and experienced slightly lower levels of stock-outs.

• Tenofovir (TDF), nevirapine (NVP), and lamivudine (3TC) were generally more available at all hospitals, and experienced lower levels of stock-outs, than efavirenz (EFV) and zidovudine (AZT/ZDV).

• In terms of stocking all first-line ARVs, 60% of regional referral hospitals and 33% of public hospitals had all five.

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Facility capacity and service provisionAvailability of ARVs for the previous quarter, 2012

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Facility capacity and service provisionARV stock-outs for the previous quarter, 2012

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Facility capacity and service provisionDiagnostic capacity for a subset of infectious diseases

• Facility capacity to diagnose two infectious diseases that affect Ghana – malaria and HIV/AIDS – varied by facility type.

• 100% of hospitals had malaria testing capacity, and about 90% of hospitals had HIV/AIDS testing.

• Facilities generally had a higher availability of malaria testing than HIV tests; CHPS and maternity clinics were the exceptions.o 23% of CHPS had malaria tests; 29% had HIV testing

o 50% of maternity clinics had malaria tests; 69% had HIV testing

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Facility capacity and service provisionDiagnostic capacity for a subset of infectious diseases

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Facility capacity and service provisionLaboratory testing capacity

• Laboratory-based diagnostic capacity varied across facility types but largely diverged by level of care (hospitals vs. primary care).

• All hospitals had lab capacity for malaria testing and urinalysis, and over 90% of hospitals had blood draw capacity.

• Primary care facilities had much lower levels of laboratory capacity, which generally reflects their infrastructure and organization.o Privately owned or specialized facilities had much higher availability of lab

testing. Among maternity clinics, for example, 63% of facilities provided urinalysis, an important component of antenatal care.

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Facility capacity and service provisionLaboratory equipment availability for the previous quarter, 2012

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Facility capacity and service provisionVaccine storage capacity and monitoring efficacy

• Of the facilities that routinely stored vaccines, only 64% of facilities had temperature-monitoring systems in place.

• Among facilities reporting routine vaccine storage, 25% stored vaccines out of the recommended temperature range (colder than 2° C or warmer than 8° C).

• The majority of facilities with a temperature-monitoring chart stored vaccines within the recommended range.o 90% of hospitalso 80% of CHPSo 25% of private clinics

• The majority of facilities that stored vaccines outside of the recommended temperature range did not have a monitoring chart.

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Facility capacity for service provisionVaccine storage capacity and monitoring efficacy, 2012

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Key findings from the ABCE project in GhanaEfficiency and costs of care

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Efficiency and costs of careEstimating efficiency: Data Envelopment Analysis (DEA)

• DEA: quantifies the relationship between a facility’s resources (medical staff, beds) and its production of services (outpatient visits, inpatient bed-days, and births) relative to comparably sized facilities in the ABCE sample.

• Efficiency score: a value between 0% and 100%, reflecting the alignment of facility resources to service production.o 100% = maximum use of facility resources for output production

• Outpatient equivalent visits (OEV): weighting different outputs in a standardized way to allow for direct comparisons across facilities.o Average across facilities:

Inpatient bed-day = 3.8 outpatient visits Birth = 10.9 outpatient visits

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Efficiency and costs of careAverage production of outputs across facilities

• Across platforms, facilities averaged a total of four outpatient equivalent visits per medical staff per day, ranging from 2.2 visits at CHPS to 6.8 visits at maternity clinics.

• Outpatient visits accounted for the largest proportion of patient visits experienced per medical staff per day at primary care facilities.

• Inpatient bed-days accounted for the largest proportion of patient visits produced per medical staff per day at regional referral hospitals and public hospitals.

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Efficiency and costs of careAverage production of outputs across facilities, 2011

Note: All visits are in outpatient equivalent visits, with an average of one inpatient bed-day equaling 3.8 outpatient visits; and one birth equaling 10.8 outpatient visits.

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Efficiency and costs of careEfficiency scores varied across and within platforms

• Across all facilities, the average efficiency score was 27%.

• More than 80% of facilities had an efficiency score at or less than 50%.

• Average efficiency scores declined in parallel with decreasing levels of care.

• Private facilities averaged higher efficiency scores than public facilities at similar levels of care.

• Tremendous range in efficiency scores within platforms:o At least one facility had an efficiency score of 100% for nearly all platforms.o Multiple facilities had efficiency scores close to 0% for most facility types.

• Urban facilities generally had higher levels of efficiency than rural facilities, but this relationship was not as clear-cut at lower levels of care.

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Efficiency and costs of careEfficiency scores across platforms, 2007–2011

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Efficiency and costs of careEstimated potential for expanded service production

• We estimated that facilities had substantial potential for increasing output production, especially among lower levels of care.

• An average of 13 additional visits, measured in OEV, could be added across facilities, based on observed resources.

• This potential for expanded service production does not reflect the quality of services delivered; it shows the alignment of facility resources and output production.

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Efficiency and costs of careEstimated potential for expanded service production, 2011

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Efficiency and costs of careCross-country comparison of efficiency

• Ghana showed more potential for expanded service provision, given observed resources, than other sub-Saharan African countries involved in the ABCE project.

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Efficiency and costs of careFacility expenditures: overall trends

• Average facility expenditures grew 38%, largely driven by increases in service and personnel expenditures.

• Hospitals spent the most among facility types, and private clinics documented the strongest growth between 2007 and 2011.

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Efficiency and costs of careAverage annual facility expenditures, 2007–2011

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Efficiency and costs of careAverage annual expenditures, 2007–2011

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Efficiency and costs of careFacility expenditures: spending composition

• Spending patterns by facility type were largely similar, with personnel expenses generally accounting for the bulk of spending at the facility level.

• Expenditure growth varied by platform from 2007 to 2011:o Regional referral hospitals: moderate increases, largely driven by service

increases (a 41% rise)

o Public hospitals: overall average expenditures increased 62%

o Health centers: spending on services more than doubled

o CHPS: average spending on personnel increased by 35%, but percent of total spending on personnel decreased over time

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Efficiency and costs of careAverage percent of expenditure type, 2011

Page 47: Understanding the costs of and constraints to health service delivery in Ghana

Efficiency and costs of careAverage levels and types of expenditures, 2007–2011

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Efficiency and costs of careFacility revenues: overall trends

• Average facility expenditures grew 30% between 2007 and 2011, largely driven by expanded NHIS reimbursements and continued growth in government spending.

• Facility revenue growth generally kept pace with spending.

• Private clinics recorded the largest and most consistent increases in revenues from 2007 to 2011.

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Efficiency and costs of careAverage annual facility revenues, 2007–2011

Page 50: Understanding the costs of and constraints to health service delivery in Ghana

Efficiency and costs of careAverage annual revenues, 2007–2011

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Efficiency and costs of careFacility revenues: funding composition

• Funding patterns by facility type widely varied, largely diverging along facility ownership (public vs. private).

• Most hospital revenues were composed of government funds and NHIS reimbursements, whereas publicly owned primary care facilities were largely funded by the government.

• Revenues at private clinics and maternity clinics were largely drawn from NHIS or cash and carry.

• Funding trends and composition varied by facility type, but across a subset of platforms, the overall revenue composition generally shifted with the expansion of NHIS funds and small declines in cash and carry.

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Efficiency and costs of careAverage percent of revenue source, 2011

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Efficiency and costs of careAverage levels and types of revenue sources, 2007–2011

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Efficiency and costs of careEstimating costs of care

• Using information produced through DEA, output-specific spending by facilities was divided by outputs produced by each facility.

• All cost data were adjusted for inflation and reported in 2011 Ghanaian cedi. o All US dollar estimates were based on the 2011 exchange rate of 1.60

cedi per $1.

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Efficiency and costs of careAverage facility cost per visit, across outputs and by platform

• Facility costs per patient visit varied across platforms and by output type.

• Based on average facility costs, outpatient visits were generally the least expensive to produce, and births were the most expensive.

• Regional referral hospitals generally spent the most per patient visit produced, whereas maternity clinics generally produced patient visits at the lowest facility cost per output.

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Efficiency and costs of careAverage facility cost per visit, across outputs and by platform

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Efficiency and costs of careCross-country comparison of output costs

• Ghanaian facilities generally averaged higher production costs per visit than the other sub-Saharan African countries involved in the ABCE project.

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Using ABCE work and findings for policymaking

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Using ABCE for policymakingIdentifying health system progress and challenges

• Provides policymakers with the evidence to pinpoint areas of success and for improvement as linked to national goals and priorities

• Enables direct comparisons across facility types and ownership, allowing policymakers to contrast facility capacity in the public sector with that of the private sector

• Supports the timely use of data to inform policy dialogue

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Using ABCE for policymakingABCE Ghana policy report

http://www.healthdata.org/dcpn/ghana

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Conclusions

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ConclusionsFacility capacity for service provision

• Ghana recorded substantial growth in facility personnel, but composition of staff varied widely by facility type.

• Facilities generally had a high availability of ACTs for treating malaria, but the concurrent availability of malaria diagnostics was much lower, particularly among primary care facilities.

• Hospitals appeared to be the only type of facility that stocked ARVs for HIV treatment, but HIV testing was generally available across levels of care.

• The majority of facilities in Ghana procured pharmaceuticals from both public and private sources, which has implications for the country’s regulatory capacity.

• While 25% of facilities that routinely stored vaccines had storage temperatures outside of the recommended range, the presence of a monitoring chart was related to better storage practices.o 90% of facilities with monitoring charts had proper thermal conditions for vaccine storage.

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ConclusionsFacility production of health services

• Average patient volumes gradually increased across platforms, except for private clinics, which recorded rapid growth.

• Shortages in human resources and facility overcrowding have been viewed as problems in areas in Ghana; in the ABCE sample, most facilities averaged fewer than four visits per medical staff per day.

• Given observed facility resources, facility service production could potentially be increased by an additional 13 outpatient equivalent visits per day, on average, per medical staff.

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ConclusionsFacility costs of care

• Average facility spending increased over time, often driven by heightened spending on personnel.

• Growth in facility revenue generally kept pace with spending, with increased spending by the government and NHIS largely accounting for growth.o For a number of facility types, the percentage of facility revenues coming

from cash and carry – or out-of-pocket expenditures – has declined.

• Average facility cost per patient visit differed substantially across platforms and types of visits.

• In comparison with a subset of other countries in the ABCE sample, average facility costs in Ghana were generally higher.

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ConclusionsPriority considerations for future work

• Updated analyses across indicators to assess progress and to identify areas that may require more investment

• Targeting a broader set of facilities to capture a clearer picture of levels and trends in facility performance

• Linking estimates of efficiency to quality of the services produced at facilities, as well as other factors.o e.g., expediency with which patients receive care, demand for increased

services

• Generating estimates of cost-effectiveness based on facility delivery of services and costs of production, and linking to ongoing work on estimating trends in health outcomes and disease burden

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Thank you

http://www.healthdata.org/dcpn/ghana