understanding partnership practice in child and family nursing through the concept of practice...
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F e a t u r e
Understanding partnership practicein child and family nursing through
the concept of practice architectures
Nick Hopwooda, Cathrine Fowlera, Alison Leea, Chris Rossitera and Marg Bigsbyb
aUniversity of Technology, Sydney, NSW, Australia, bRoyal New Zealand Plunket Society, Christchurch, New Zealand
Accepted for publication 29 October 2012
DOI: 10.1111/nin.12019
HOPWOOD N, FOWLER C, LEE A, ROSSITER C and BIGSBY M. Nursing Inquiry 2013; 20: 199–210
Understanding partnership practice in child and family nursing through the concept of practice architectures
A significant international development agenda in the practice of nurses supporting families with young children focuses on
establishing partnerships between professionals and service users. Qualitative data were generated through interviews and focus
groups with 22 nurses from three child and family health service organisations, two in Australia and one in New Zealand. The
aim was to explore what is needed in order to sustain partnership in practice, and to investigate how the concept of practice
architectures can help understand attempts to enhance partnerships between nurses and families. Implementation of the
Family Partnership Model (FPM) is taken as a specific point of reference. Analysis highlights a number of tensions between the
goals of FPM and practice architectures relating to opportunities for ongoing learning; the role of individual nurses in shaping
the practice; relationships with peers and managers; organisational features; and extra-organisational factors. The concept of
practice architectures shows how changing practice requires more than developing individual knowledge and skills, and avoids
treating individuals and context separately. The value of this framework for understanding change with reference to context
rather than just individual’s knowledge and skills is demonstrated, particularly with respect to approaches to practice develop-
ment focused on providing additional training to nurses.
Key words: child and family nursing, community health, family care, nurse-patient relationship, nursing practice, parenting,
partnership, practice architectures, sustaining change.
Nurses internationally play a significant role in supporting
families in relation to parenting young children. This branch
of the profession, referred to as family nursing, or child and
family nursing, includes practices such as home visiting,
clinic-based work (focused on child development assess-
ments, management of behaviour issues, parentcraft), resi-
dential services, parent education and facilitating parenting
groups (Nursing and Midwifery Office 2011). This work
focuses on providing support, education, early identification
and intervention for child health and development issues
and parenting problems. Professionals may be referred to as
child and family health (CFH) nurses, parentcraft nurses,
health visitors, community or public health nurses. Across
such services in many countries, there is now an increasing
emphasis on working in partnership with families. This arti-
cle explores issues of wide relevance concerning how part-
nership practices can be sustained in such services. It does so
by exploring and demonstrating the value of a specific con-
ceptual framework (that of practice architectures), drawing
on perspectives of experienced nurses working in three
organisations that provide a wide range of services as
described above.
Many complex problems, particularly where CFH are
concerned, can only be addressed by treating families as
partners rather than as passive recipients of care (Scott
2010). Partnership differs from traditional models of care in
which the professional is regarded as the (only) expert,
leading decision-making and solving problems for families.
Partnership-focused reform agendas have considerable
momentum internationally (Elkan, Blair and Robinson
2000; Fowler and Lee 2007; Dunston et al. 2009). WithinCorrespondence: Nick Hopwood, Centre for Research in Learning & Change,
PO Box 123, Broadway, NSW 2007, Australia. E-mail: <[email protected]>
� 2012 John Wiley & Sons Ltd
Nursing Inquiry 2013; 20(3): 199–210
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child and family nursing, there are several partnership-
related models, including Family Systems Nursing (Wright
and Leahey 2009), the McGill Model of Nursing (Feeley and
Gottlieb 2000), Nurse-Family Partnership1 (Olds 2006) and
the Family Partnership Model or FPM (Davis, Day and Bid-
mead 2002; Davis and Day 20102).
Partnership models and practices are starting to trou-
ble more traditional embedded approaches to clinical
practice (Fowler et al. 2012a). Yet additional research and
conceptual work are necessary to facilitate the introduc-
tion of partnership practices in nursing, enabling nurses
to move from the rhetoric of partnership to embedding
within nursing practice (Fowler et al. 2012b). Like many
attempts to change the relational basis of nursing prac-
tice, FPM is based on an educational approach focused
on developing relevant skills and qualities in nurses.
While means to assess outcomes of in-service training and
education exist, they do not fully connect with what actu-
ally happens in practice. A plethora of contextual features
shapes the ways in which newly developed skills can be
put into practice. Models of change must account for this
if we are to understand what it takes to sustain change
and deliver on the potential offered by practitioner edu-
cation. This article explores how the concept of practice
architectures can meet precisely these needs.
This study focuses on the FPM as a particular conceptu-
alisation of partnership linked to a training-based approach
to service development. FPM was chosen as the context for
several reasons. First, it has been formally adopted in all
states and territories in Australia, and in New Zealand, as the
preferred approach to CFH services. While this constitutes
national relevance within the Australasian region, there is
wider international significance given the growing uptake of
FPM in the UK and Europe (see Davis and Meltzer 2007).
Furthermore, the service organisations participating in this
study identified partnership as a key area of clinical and
organisational concern, having supported staff in complet-
ing FPM training.
The empirical research question framing the study was
‘What do nurses who have completed FPM training perceive
is needed in order to sustain partnership in their practice’?
This was accompanied by a theoretical question: ‘What are
the practice architectures that influence how partnership
practices can be sustained’? Practice architectures (Kemmis
2009) can be defined in simple terms as the conditions that
shape practices. This incorporates what is commonly under-
stood as organisational context, but provides an alternative
framing that avoids separating individuals and context.
Through further explanation of this concept and its use in
interpreting nurses’ comments, its usefulness in highlighting
a range of features that support and enable partnership prac-
tices will be shown. Using a novel conceptual framework to
analyse empirical data, the analysis aimed to offer useful and
relevant tools for thinking about sustaining partnership prac-
tices to a wider audience interested and invested in establish-
ing new ways of working with families.
Background: the Family Partnership Model
The FPM is an approach to understanding the skills and pro-
cess involved in establishing partnership between profession-
als and families and uses this as a basis for professional
education and training. It is not a clinical intervention in
itself and does not specify the content of interactions
(in contrast to the nurse–family partnerships) and does not
include specific clinical tools (unlike family systems nursing).
Instead, it is framed around ideas of relationships, a staged
helping process, and professional skills and qualities. The
FPM has become the basis for work with families of children
at risk or with wide-ranging problems, including chronic ill-
ness and emotional and behavioural difficulties (Davis, Day
and Bidmead 2002). The FPM is linked to a specific, manua-
lised, five-day training programme, focused on helping pro-
fessionals develop skills needed to work in partnership.
While skills development through training is essential, the
concept of practice architectures will be used to show how
this is not sufficient to create sustained change. Tensions
may exist between FPM and the wider conditions that shape
practices.
The model responds to poor uptake and variable out-
comes when professional support is delivered as advice-giv-
ing (Davis and Fallowfield 1991). It reframes help as
enabling parents to use their own resources to find ways of
managing problems in the longer term and engaging
parents in a relationship that is potentially supportive (Davis
and Day 2010). This underlies a focus on communication
1 The Nurse-Family Partnerships (NFP) was developed by David Olds and
adopted primarily in the United States (Olds 2006). It is the most prescriptive
and specific of the models listed, focusing on public health nurses working with
first time young mothers and detailing the content of each visit. Despite the simi-
larity in nomenclature, the NFP is fundamentally a very different kind of model –
a specified clinical intervention in a narrowly defined area of practice. Family Part-
nership Model is a generalised model describing an approach to work across a
wide range of areas.
2 Davis, Day and Bidmead (2002) articulate the model that formed the basis of
the FPM training undertaken by participants in this study. A revised version was
introduced in training and published in Davis and Day (2010). The updated
model is represented in fig. 1, but the key points identified also apply to the origi-
nal version.
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skills needed by professionals. Figure 1 illustrates different
components of the model.
The stages of the helping process begin with exploring a
problem from the parents’ perspective. The professional
may then assist parents in constructing a clear model of the
problem as a basis for negotiating goals. Actions are then
planned, implemented and reviewed. Partnership is estab-
lished by infusing these stages with key characteristics: work-
ing together, power sharing in decision-making, agreeing
aims, complementary expertise, mutual respect, openness,
clear communication and negotiation. Associated training
helps professionals further develop qualities including
respect, genuineness, humility, empathy, quiet enthusiasm
and personal integrity. Such qualities align with nursing cul-
ture and are often already strong. FPM training seeks to
enhance them and integrate them within the staged helping
process, moving from an expert led to a more negotiated
way of working. The model builds on ideas from psychother-
apy, counselling and child development and parenting (Rog-
ers 1959; Bowlby 1988; Kelly 1955). Outcomes are conceived
in terms of helping families identify and build on strengths,
manage problems, foster resilience, facilitate social support
and community development and enhance the development
and well-being of children.
Research on FPM training suggests that it improves
professionals’ helping ability and listening skills, as judged by
professionals and families working with them (Bidmead,
Davis and Day 2002). Similar results were reported in the
European Early Prevention Project (EEPP) (Layou-Lignos
et al. 2005; Papadopoulou et al. 2005). Keatinge, Fowler and
Brigg’s (2008) interview study of seven nurses 18 months
after they completed FPM training showed that the nurses felt
it had built on existing skills and helped them become more
reflective about their role as facilitators and enablers rather
than as solving problems for others.
A UK-based randomised controlled trial compared stan-
dard help with 18 months of weekly visits by FPM-trained
home visitors (Barlow et al. 2007). Outcome measures of
maternal sensitivity and infant co-operativeness favoured the
intervention group. The EEPP, spanning five countries,
included FPM in a nonrandomised intervention. Evidence
of differences favouring the intervention group was apparent
at 24 months (Davis et al. 2005). Research reviews have
found that FPM can enhance outcomes for families
(cf. Davis and Meltzer 2007).
Considerable unexplained variance in outcome mea-
sures suggests the full potential of partnership remains
untapped. Experimental studies are limited in their capacity
to document conditions that shape practices and lack sensi-
tivity to situational responses to practice innovation (Elkan,
Blair and Robinson 2000). Emerging research suggests that
social and organisational contexts may not always help to sus-
tain new initiatives (Crawford and Brown 2009; Rossiter et al.
2011; Fowler et al. 2012a,b). Bidmead and Cowley (2005)
noted this in their evaluation of FPM practice, identifying
time pressures and lack of clinical supervision as barriers to
partnership. Such barriers and other contextual factors influ-
encing how partnership is implemented in practice are
poorly understood. The concept of practice architectures
elucidates precisely these wider conditions. By exploring this
concept in depth, this article presents a framework that may
be of use for understanding the complex array of factors that
have a bearing upon how training- or education-focused
approaches to change may be sustained in nursing practice.
Conceptual framework
The concept of ‘practice architectures’ (Kemmis and Groo-
tenboer 2008) provided the framework within which our
research question was explored analytically. Kemmis (2009)
argues that if practice change is to be sustained, changing
the conditions that shape practices is as much necessary as
changing practitioners’ professional practice knowledge.
This has a direct bearing on change processes that are
Service and community
Helper qualities Helper skills Outcomes
Partnership
Helping process
Parent characteristics
Construction process
Figure 1 Overall framework of the Family Partnership Model (adapted from Davis and Meltzer 2007).
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focused on professional training or education (as with
FPM), begging questions of what relevant features of those
conditions are, and how they might align or conflict with
desired change.
Practice architectures are ‘cultural–discursive, material–
economic and social–political orders and arrangements that
prefigure and shape the content and conduct of a practice’
(Kemmis et al. 2012, 35). Cultural–discursive architectures
comprise what are often established ways of doing things
within institutions or professions, such as an ethos of care.
They also include forms of language, ways of communicating
in practice and factors that shape opportunities for commu-
nication and discussion. The material–economic dimension
refers to fiscal matters (amounts of funding, rules for allocat-
ing money), as well as linked issues of resourcing (including
staff levels and physical ⁄ technological resources that support
practice). Social–political architectures take the form of rela-
tionships between people in practice (contact with col-
leagues, management, supervision, inter-professional
collaboration, hierarchies etc.) and include policy frame-
works, professional codes of conduct, scope of practice speci-
fications and so on.
At first glance, this may evoke notions of organisational
or cultural context. However, the concept emerges from a
body of work that seeks to treat the relation between individ-
ual and context differently. Rather than construing context
as a container for practice, these approaches conceive more
complex relations that defy a clear separation between the
two (Saltmarsh 2009). The theoretical foundation for the
concept comes from Schatzki’s practice theory (1996, 2002,
2003), which proposes a ‘site ontology’. This means that
practices are understood as interwoven or enmeshed with
bundles of material arrangements, and organised by rules,
motivational and affective drives and forms of understanding
such as professional knowledge.
Conceived this way, context changes from being a setting
for practice or set of background features that limit it in
some way. Instead, a range of features are understood to
shape or prefigure practice. These are not separate from
practice, but intimately connected to it, for example, shap-
ing values and conventions (cultural–discursive), fiscal
resources, physical infrastructure and record-keeping (mate-
rial–economic), and rules, policy and professional communi-
ties (social–political). These forms of architectures will be
highlighted in relation to sustaining FPM in the results sec-
tion. The way an individual approaches or carries out a prac-
tice also contributes to its shaping. Practices derive
properties from these relationships, which make practice
possible and constrain it (Kemmis et al. 2012). The concept
of practice architectures thus speaks to what is convention-
ally regarded as organisational or cultural context, but it
encompasses other features through the three-part frame-
work, and it holds these shaping features in a closer relation-
ship with lived practice that would be the case in context as
container or background.
AIMS, DESIGN AND METHODS
The aim was to identify what nurses feel is needed to enable
them to sustain partnership practices, and then to explore
how the concept of practice architectures can be used to
understand these shaping conditions. The research was
exploratory and theoretical in nature, involving qualitative
interviews and focus groups with professionals from three or-
ganisations. The Family Partnership Model is taken as a spe-
cific exemplar of approaches to partnership. Interviews and
focus groups were held with 22 nurses in Australia and New
Zealand, in a two-stage design in which focus groups were
used to validate and explore preliminary findings. For the pur-
poses of the findings reported here, the organisations were
not treated as separate units of analysis, and there were no
explicit cross-case comparisons made, reflecting the relatively
small sample. The focus was not on organisations or services
per se, but rather on what is needed to sustain partnership in
child and family nursing services, using practice architectures
as a conceptual framework. The spread across two countries
was not to enable cross-national comparisons, but rather to
extend the potential for diverse findings and thus to expand
the conceptual richness of the analysis. The qualitative
approach was adopted to generate rich data that attended to
the complexities of local contexts. The theoretical dimension
of the study was designed to connect findings from the spe-
cific study sites to wider issues in contemporary nursing.
The study was conducted in three organisations,3 two in
New South Wales, Australia (Tresillian Family Care Centres
and Kaleidoscope Hunter Children’s Health Network), and
one in New Zealand (Royal New Zealand Plunket Society).
All are government-funded, providing a range of well child
(0–6 years) services, and are predominantly staffed by regis-
tered nurses with qualifications in CFH nursing. All three or-
ganisations have supported a significant proportion of their
workforce to undertake FPM training.
Researchers contacted site managers who circulated
information about the project and organised briefings for
staff who had completed FPM training and worked as a clini-
cian, manager, supervisor or FPM training facilitator. Staff
3 Further information is available online: Kaleidoscope: http://www.kaleido-
scope.org.au; Royal New Zealand Plunket Society: http://www.plunket.org.nz;
Tresillian Family Care Centres: http://www.tresillian.net.
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elected to attend these meetings and a total of 22 nurses
agreed to participate, 10 from Tresillian, eight from Kaleido-
scope and four from Plunket. Of the 22 nurse participants,
10 were practising clinicians, and the remaining 12 included
an even spread of managers, clinical supervisors and FPM
training facilitators. Fieldwork took place between Septem-
ber 2009 and August 2010.
All participants were female and aged between 40 and
65. The clinical nurses were registered nurses with additional
qualifications in CFH nursing. All had at least 10 years’ post-
registration experience, some up to 35 years. The length of
time between completing FPM training and the interviews
ranged from five months to seven years.
The project received approval from relevant university
and health service ethics committees. All participants gave
informed consent. All publications have been de-identified,
so neither individuals nor the organisation of which they
were part are named alongside quoted data.
Data collection and analysis
The first stage of data collection involved semi-structured
one-to-one interviews, approximately one hour in length,
based on a common protocol informed by FPM literature,
prior research (Keatinge, Fowler and Briggs 2008) and guid-
ance from health service ethics committees. The protocol
identified three areas for discussion following a brief explo-
ration of each participant’s background: experience of FPM
training, personal approach to partnership practice, percep-
tions of organisational support for partnership. The discus-
sion of FPM training helped participants recall salient
features of partnership as a focus for discussion. The discus-
sion of personal approach and perceptions of organisational
support were designed to elicit details of practice and a
range of shaping conditions (practice architectures). The
language of ‘organisational support’ served as a useful start-
ing point, but did not limit nurses to discussions of organisa-
tional context (as will be shown below). All interviews
concluded by asking participants whether there was anything
else they wished to discuss, guarding against any constraint
that may have been imposed by the approach to questioning.
Interviews were conducted by three authors and three other
researchers.
Following Srivastava and Hopwood (2009), the analysis
of interviews combined grounded and concept-led
approaches. The concept-led approach drew on Kemmis
(2009) and began with themes that related to individual
practice as it connects to wider conditions, organisational
characteristics and other features. The inclusion of an indi-
vidual theme aligned with the framework, which does not
remove individuals from the range of conditions shaping
practice. The remaining two themes provided ample oppor-
tunity for a wide range of issues to be coded. Kemmis’ tripar-
tite of cultural–discursive, material–economic and social-
organisational features were treated as second-order con-
cepts that could cut across the categories. This retained a
grounded quality and avoided overdetermining the outcome
from a theoretical outset. The first author used constant
comparative methods (Glaser 1965) to expand on these and
identify additional themes, resulting in six themes. Another
team member conducted an independent, wholly grounded
(i.e. not taking theoretical concepts as an a priori structure
for coding) analysis. This resulted in themes very similar to
the original six. A third team member assisted in refining
coding criteria for the final set of themes. Outcomes of the
parallel analytic processes were merged, as the resulting
themes were most inclusive (in terms of data accounted for)
and conceptually rich. Inter-coder reliability was not quanti-
tatively calculated, given the conceptual nature of the analy-
sis. The outcomes are referred to as themes, as they straddle
the three conceptual categories associated with practice
architectures, and brought together a number of more pre-
cise, smaller units of analysis.
Focus groups were conducted after initial analysis of
interview data, two in each Australian setting and one in
New Zealand. All but one of the interviewees returned for
the focus groups, which comprised between three and six
participants. They were led by a subset of the researchers
who conducted the interviews, and lasted around one hour.
Participants were asked to reflect on preliminary findings
presented to them orally and in writing. Participants were
asked to reflect on the themes, to provide further detail or
concrete examples or to explicitly discuss contrasting views
and opinions within groups. Data from focus groups were
incorporated into the existing analytical structure (no new
themes were needed), providing additional detail, and cap-
turing the diversity of views in relation to particular themes.
RESULTS
Analysis resulted in six themes that elucidate practice archi-
tectures in relation to partnership: the importance of ongo-
ing learning, the role of individual nurses in shaping the
practice, relationships with peers and managers, organisa-
tional features, extra-organisational factors and clinical
supervision. The latter is not discussed here because it is
already well documented as a key factor in supporting
nurses’ partnership work and is highlighted as such in existing
FPM literature and training materials. The focus instead is
on the five themes that offer a novel contribution.
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Ongoing learning
The FPM framework reiterates that training not be seen as
an end point in learning and developing partnership prac-
tice (Davis, Day and Bidmead 2002). Participants from all
organisations and roles mentioned the importance of
ongoing learning opportunities, with most clinicians talking
at length about this issue. In the overwhelming majority of
cases, this was noted for its absence: ‘They do the course,
and they go back to work. Then there’s nothing’ (2S).4
This gives a sense of the lack of developmental structures
for maintaining a focus on partnership within these nurses’
work environments. This could be interpreted as both cul-
tural–discursive (a lack of ongoing discussion of FPM) and
social–political (a lack of provision of such venues at an
organisational level). This was reinforced by another nurse,
who said: ‘Calling attention to it every now and then will
respark it in people, because it can die very easily and
nurses particularly can easily go back to just the advice-
giving mode’ (1C). The ‘advice-giving mode’ can be under-
stood as a cultural–discursive practice architecture: a
widespread (former) way of working that can continue to
shape current practices if other architectures are not
in place to counter it. The following quote points to the
higher value placed on immunisation in contrast to part-
nership:
It’s not seen as something as important as say immunisationwhere you have an immunisation update. You have an im-munisation update every single year, well why can’t you havea Family Partnership update. Why isn’t it that impor-tant?(1C)
The annual immunisation update constitutes a cultural–
discursive practice architecture that ensures opportunities
for ongoing learning and up to date practice. This nurse
imagined a similar partnership update architecture.
What does this mean for sustaining partnership? Accord-
ing to nurses participating in this study, there are existing
examples of architectures that foster ongoing learning, but
other mandated topics for in-service development take prior-
ity in time-pressured and resource-stretched CFH environ-
ments. Sustainability requires change at the social-political
level so that regular venues for ongoing learning can be
established. These can then facilitate the emergence of new
cultural–discursive architectures in which partnership
becomes a regular focus of discussion and development.
The role of individual nurses in shaping
partnership practice
The concept of practice architectures rejects separation of
individuals from context and, instead, includes how individu-
als approach practice as one of the features that shape it.
Many clinical nurses saw themselves as carriers of FPM,
describing how they sustained a partnership approach in var-
ious ways: writing reflective journals, going back to the
framework in their own time, reading course materials or
new references and resisting the temptation to revert to
expert models. ‘It takes a while. You can’t just go into the
training and then walk out and do family partnership. You’ve
got to actually live it’ (3S). This gives us a sense of sustainabil-
ity as having lived, emergent qualities, rather than something
that can be guaranteed by training and a fixed set of external
conditions, just as Kemmis’ concept suggests.
‘We learn, we get more experienced as the years go on
and you see more things, so it’s actually reflecting on that
and being able to not just let it happen … So it’s actually
your experiences’ (2M). Here, we see the interplay between
practices and shaping conditions that the concept of practice
architectures seeks to capture. For this nurse experience
over time presents an increasingly diverse range of encoun-
ters in practice, and through reflection, these build her
expertise and thus change the way she shapes her own part-
nership practice. This reflection can be understood as a cul-
tural–discursive architecture that both responds to past
events and prefigures future practices.
Relationships with peers
This theme was discussed most extensively of the five themes
presented, across all organisations and professional roles.
Relationships with peers were deemed highly significant in
sustaining partnership. Often these were positive and infor-
mal, sharing experiences day-to-day, debriefing informally,
bouncing ideas of each other and defusing stressful situa-
tions. ‘I also seek [support] informally with the person that I
work with – on a daily basis and she with me as well. So we
use each other very much to discuss what’s happened in our
consultation’ (2C). Here, there is a cultural–discursive archi-
tecture in the form of habitual, casual discussions within the
day-to-day routines of practice. Another nurse noted similar
aid to sustaining partnership, but this time the architecture
linked her to colleagues outside nursing: ‘Our social worker
does three days a week with us, so she’s actually excellent to
bounce off’ (2C). However, some nurses worked alone in
rural areas or had regular contact with colleagues who had
not completed training:
4 To protect participant anonymity, the numeral denotes one of the three organi-
sations randomly assigned a number 1, 2 or 3; the letter stands for the partici-
pant role (C = clinician, S = supervisor, M = manager, F = FPM facilitator).
Thus, 1C refers to a clinician from organisation 1.
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It feels like there needs to be more than one person [prac-tising FPM]. The need to be [with] people who can talk toeach other about what comes up and who can be analyticaltogether about the way that they’re working in light of whatthey’ve learned.(3F)
Others experienced a disconnect when working alongside
people who were opposed to the model: ‘Allied health,
who are very dominant, haven’t done family partnership,
and work from a therapist model … actually often you hear
that they think nurses are stupid’ (3S). Here, the estab-
lished architecture of a different health profession is
framed as a sociopolitical architecture (domination) and a
cultural–
discursive one (discourses of stupidity). Isolation can thus
be experienced through either material–economic architec-
tures where work is conducted alone or in remote areas or
social–political ones where partnership is not a shared
value across professions or where FPM training is not
widespread across a workplace. Such architectures are in
tension with sustaining partnership because the conditions
for establishing the productive architectures discussed by
other nurses are not met. The investment by organisations
in training across their workforce can be seen as an invest-
ment in a peer support architecture that would not be
there if only a few isolated individuals completed FPM
training.
Organisational features
All participating nurses said the organisations they work for
have a significant influence on their partnership work. The
following paragraphs will show how organisations form the
location for practice architectures of various kinds that may
be in tension with or facilitate partnership.
Participants reported tensions between partnership prac-
tice and organisational demands for paperwork or pressures
to reach targets regarding client numbers or reduced waiting
times. Although a minority of participants considered that
working in FPM actually takes less time, the more common
view was that a partnership approach requires more time
with clients or that benefit to families is significantly greater
given more time. ‘I think the admissions also are very
involved. You’re allowing three or four hours, virtually, to do
one admission. If you’re doing too many admissions too
quickly you cannot do family partnership how it should be
done, that’s what we’ve found’ (1M). The pressure for
shorter interactions with families was reported as reflecting
budget constraints. Financial limitations thus create a
material–economic practice architecture that speeds up
practice and, from the perspective of many participants, con-
flicts with partnership. Several nurses also explained how
such constraints reduce staff numbers or make it harder to
release staff for training and clinical supervision:
I think it involves commitment from the organisation that,yes, we perceive that this is really important that we do needto train people and we need to have a regular program andit needs to be resourced properly. Rather than just havingpeople run off and do it and not – yeah. So I think it doesneed – I don’t know – some enthusiasm behind it and somecommitment as well, to help it work.(1F)
Conceived in terms of practice architectures way, budgets
are not context in the sense of background or setting for
practice. Rather they form architectures that infuse daily
practices, shaping them in ways that can make it harder to
sustain partnership.
The material basis of sustaining partnership was raised
through references to documentation: ‘That’s very contra-
dictory with family partnership in the sense that well, proba-
bly a lot of that paperwork is for us and is superfluous for
the family and they just want a few things. But what do you
do’? (1C). This represents the other part of Kemmis’ mate-
rial–economic form of architecture. Paperwork is not a con-
tainer that provides a context for practice. It is part of it, but
yet plays a key role in shaping practices and thus has implica-
tions for sustaining partnership. Another nurse, in a man-
agement role, noted how demands for paperwork can
deflect from relationship-building, a key tenet of partner-
ship:
The amount of paperwork required for each individual fam-ily is growing and the [nurses] … have only got a limitedamount of time to not only do the paperwork but form arelationship with the family and provide some input withand discuss what issues are the problem and what they cando to help.(1M)
However, several participants gave examples where docu-
mentation was refashioned as an architecture that supports
partnership, such as changing client records to include a
maternal file. This material shift can in turn cultivate differ-
ent cultural–discursive architectures that shape written prac-
tices and align with partnership: ‘Once upon a time we
would write ‘‘mother’s not compliant,’’ and ‘‘mother’s not
following through,’’ but now we’d be writing ‘‘mum needs a
lot more support when she’s settling her baby,’’ it’s just so
different’ (3C).
The introduction of care pathways in one organisation
was described as a crucial shift that made sustaining partner-
ship practice much more likely. It moved from a total focus
on the child to working with child and parent and from
expert- or nurse-centred models to approaches more
strongly shaped by families’ perceptions and needs. This
can be interpreted as signalling that the cultural–discursive
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architecture of the organisation had changed through the
adoption of care pathways. Participants from other organisa-
tions felt their managers regarded FPM positively, but that a
pervasive attitude of ‘let’s really work on this [FPM] and
maintain it’ (1S) was lacking. Here, while FPM has received
support from managers, the architecture of values and con-
ventions has not changed in the way that would secure its
sustainability more strongly.
Participants also discussed autonomy offered by their or-
ganisations as vital in enabling them to pursue and develop
partnership practice. This could involve having control over
scheduling meetings with families or just a feeling of free-
dom in their work. ‘I felt very comfortable to make changes
and gave myself permission that this was OK’ (1C). Here, it
is clear how social–political architectures within organisa-
tions can shape practices. They allow nurses to build
personal, responsive approaches to practice, which our par-
ticipants felt was key to sustaining partnership.
Extra-organisational factors
Data relating to this theme were spread across all three or-
ganisations and emerged strongly from interviews with clini-
cians. Nurses feel their capacity to work in partnership is
influenced by factors beyond their organisation. Some of
these take the form of sociopolitical architectures, such as the
Families First policy. This policy aims to connect with families
prior to or when a baby is born to ensure early identification
and prevention of potential problems that may compromise
the health and well-being of the baby and their family (NSW
Health 2009). An important part of this initiative is the provi-
sion of universal home visiting: ‘Families First … it’s com-
mendable but it’s also laughable because the women don’t
have an opportunity to form an ongoing relationship with
that nurse’ (3C). The policy was interpreted as well-inten-
tioned, but hampering sustained partnerships because of the
short-lived relationships between nurses and families.
Extra-organisational material–economic architectures
such as funding child and family services according to num-
bers of infants rather than families have knock-on effects
within organisational practices that can be in tension with
partnership:
The baby is the client. We’re funded for the baby but theywant us to change our practice to a family-centred approachbut we’re really restricted administratively and medicalrecords wise about the service provision that we canprovide.(1C)
However, the quote below illustrates how external architec-
tures may align with local partnership practices:
Even just … the personal health record book … that’s fromState down. It’s a lot of emphasis on the parents’ evaluationfrom the six-month checks onwards, so that fits in with part-nership training, that it’s what the parents are perceiving …There was a recommendation of get your baby seen weeklyfor the first month, fortnightly for the second month. Nowthe recommendation is of the minimum and then inbetween as needed. That’s more parent led.(2C)
In this case, the state-wide adoption of a personal health
record book has established both material–economic and
cultural–discursive architectures. The content of the book (a
material record) prompts more negotiated agenda in which
parents can play a stronger role. This was seen as supporting
partnership practices.
DISCUSSION
Limitations
This study explores only one of several partnership-focused
models of care in nursing and is limited in its relation to
child and family nursing. Practice architectures affecting
partnership may be very different in hospital settings. With a
sample of 22, the aim was not to generalise, but to explore
nurses’ experiences in detail. It was expected that partici-
pants might self-select based on interest in or commitment
to FPM, and this was borne out. The study data lack perspec-
tives of younger nurses and those who completed training
but were sceptical about the model or resistant to change.
However, this does not compromise the validity of the data
for understanding how those committed to working in part-
nership perceive factors that influence their practice.
The nurses in this study who were aged from 40 to
65 years were not a representative group of CFH nurses.
These nurses were a more experienced group of nurses, as
the Australian CFH nurse workforce’s average age is
46.4 years (Productivity Commission 2011).
Practice architectures
The results present a number of themes that reflect what
nurses felt affects their ongoing ability to work in partner-
ship once they have completed FPM training. They identify
a number of important issues that must be considered if
the benefits of investing in FPM training or similar profes-
sional education and development initiatives are to be fully
realised. A surface reading of the themes – opportunities
for ongoing learning, individual lived practices, peer rela-
tions and organisational and extra-organisational features –
immediately supports Kemmis (2009) argument that if one
seeks to secure lasting practice change, changing the
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knowledge and skill bases of individual practitioners is not
enough.
Through the lens of practice architectures, it has been
possible to develop a better understanding of the features
and conditions that shape partnership practices. In each
theme nurses’ comments suggested multiple forms of archi-
tectures influencing their work: cultural–discursive, mate-
rial–economic and social–political. These ideas add a new
layer to the analysis and show that it is not simply a question
of scale (individual, group, organisational, state etc.), but
also one of the qualitative nature of conditions under which
practice unfolds. The concept of practice architectures is
also useful in showing how architectures may be linked to
each other.
Having completed FPM training, nurses return to a com-
plex environment comprising continuing formal and infor-
mal learning opportunities (or lack thereof), peer relations,
workplace hierarchies, organisational cultures, protocols,
external policy regulations and bureaucratic requirements.
In time- and resource-limited services, FPM jostles for atten-
tion and priority among other equally valuable agendas.
These tensions reflect personal, organisational, professional
values and ways of working (cultural–discursive), infrastruc-
ture, record-keeping and resource allocation (material–eco-
nomic), forms of professional community (or isolation) and
wider policy developments (social–political). If organisations
invest in FPM training with ambitions to reshape features of
practice across the board, then the need to attend to other
potentially competing architectures is crucial.
Nurses as navigators and shapers
A further value of the practice architectures’ lens that is of
relevance beyond the particular institutions studied is that
does not separate context from individuals carrying out prac-
tices. Through our data, it was found that nurses are not au-
tomatons carrying a fixed model into practice, powerless in
the face of organisational constraints. FPM practices are sus-
tained at least in part through the ways in which nurses come
to understand, adapt and implement the model in personal
ways, shaped by their own professional judgements. These
nurses navigate complex architectures and actively shape
them too – supporting each other as peers, exercising their
professional autonomy and navigating paperwork and proto-
cols in ways they felt were sensitive to families’ needs. As
Braun, Davis and Mansfield (2006) suggest, our data demon-
strate the emergent and responsive qualities of partnership
as it is implemented in practice. The practice trajectories
nurses described were nonlinear and based on complex pro-
fessional judgements. This challenges linear and technico-
rational models of change (Bate, Mendel and Robert 2008)
and opens up further questions as to the relationship
between models of care, training interventions, organisa-
tions, policy and practice.
To sustain this shift in nursing practice, going beyond
providing education requires support at an individual and
organisational level. Working in partnership acknowledges
that both participants during an interaction bring different
knowledge, skills and potentially complementary expertise
(Davis, Day and Bidmead 2002). It can be argued that a par-
allel process is required that creates an environment where
nursing leaders model the tenants of partnership creating
an environment of do unto others as I do unto others (Fow-
ler et al. 2012a,b). Unless this occurs, a continuing tension
between the rhetoric of partnership and the implementation
into nursing and organisational practice will continue. A
resulting undermining of the best efforts of nurses to work
in partnership with families occurs. The data from this study
clearly demonstrated that changing and sustaining new prac-
tices is not easy when they challenge existing practices and
power structures.
CONCLUSION
Value of the conceptual framework
Partnership forms a significant dimension of international
health practice reform agendas. Within the broad move
towards different kinds of relationship between health pro-
fessionals and service users (patients, clients), branches of
nursing that engage primarily with families and their young
children have seen a particular focus on implementing
change aimed at fostering or enhancing partnership. This
study took the FPM as an internationally adopted exemplar
of approaches to this kind of change. It shares many qualities
with other models (discussed above), including a focus on
developing nurses’ skills through provision of targeted edu-
cation or training. This study of three Australasian child and
family services has identified much of relevance to a wider
international audience and demonstrates the value of a con-
ceptual approach that explicitly accounts for a range of fac-
tors and features that influence the sustainability of this kind
of change.
These factors and features have been described as prac-
tice architectures, taking what nurses described about work
in specific contexts and linking their perspectives to a wider
framework that explores cultural–discursive, material–eco-
nomic and social–political dimensions of change. Had the
study been framed with conventional concepts of context as
a container for practice, constraining or enabling but still
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separate from it, the outcomes would have been different.
Practice architectures help us address the two-way relation-
ships between individuals and the conditions that shape
their work and to retain a key role for nurses in understand-
ing how partnership is sustained.
What does this analysis offer that applies beyond the con-
texts studied? Practice architectures enable us to cut across
analytic themes to highlight the different forms that shaping
conditions can take. This is important in terms of under-
standing that the change process requires much more than
investment in training: cultural–discursive, material–eco-
nomic and social–political features at a range of scales must
also be addressed. Such an analysis points to important limi-
tations in approaches to change that focus on professional
knowledge and skills without also addressing the architec-
tures that shape the work of those professionals.
This approach adds to rather than competes with exist-
ing models for understanding change in health practice. For
example, the diffusion of innovation literature (Greenhalgh
et al. 2004) assumes a static innovation that spreads, and
identifies conditions that facilitate or hamper this. This study
explored practice architectures with regard to sustaining
change rather than spreading innovation. By focussing on
spread, diffusion models tend to underplay local complexi-
ties and to rest on assumptions that once implemented,
change remains. By looking instead at how new partnership
practices play out after the initial impetus to change (in this
case, FPM training), this article adds new dimensions to
understanding how partnership agendas may be realised in
the longer term. The theoretical lens of conceptual architec-
tures lifts localised findings into a framework that connects
with globally spread trends in family nursing reform.
There are implications for FPM training internationally
and other partnership-focused models based on a similar ini-
tial training intervention. One might be to develop a series
of follow-up interventions that are conceived as part of a sin-
gle training package, rather than as add-ons. These might
not require cohorts to regroup in person, but could be based
online or through materials explored through practitioner
groups within organisations. Furthermore, findings mark
clearly the need for better understandings of organisations
in relation to partnership practice.
One organisation (Plunket) has attempted to implement
training within a broader multi-agency context through prin-
ciples reflecting partnership: recognising the importance of
organisational engagement, utilising an invitational
approach to recruit participants and promoting a collabora-
tive approach, by encouraging diversity within the partici-
pant group. This strategy has sought to capitalise on the
relationships formed between FPM course participants in
order to enhance inter- as well as intra-agency connections.
However, multiple challenges exist with implementing this
approach, including access to funding and the need for
wider-scale promotion of support for the training (Royal
New Zealand Plunket Society 2010).
Health and education organisations, who oversee train-
ing, could develop organisation-level interfaces, in which cer-
tain organisational commitments might be negotiated
alongside training of frontline staff. This might address
issues relating to wider practice architectures that permeated
the nurses’ comments. Supporting and sustaining change
requires more than pedagogical work. The future of partner-
ship in nursing practice depends in part upon how they fea-
ture among the many agendas competing for policy
attention and resources. Training alone is unlikely to bring
partnership agendas up alongside those that have infused
and become embedded across nursing organisations over
time.
Despite the growing policy shift and interest in family
partnership practice, there is limited understanding of the
support needed to implement and sustain it. This has signifi-
cant economic and practice implications if professional
development is provided but then not translated into nurs-
ing practice. The framework of practice architectures offers
a valuable set of conceptual tools for investigating precisely
this difficulty. While the specific challenges and conditions
identified by nurses in this study may not be more widely
generalisable, the message conveyed through description of
complex connections between partnership, education or
training, and cultural–discursive, material–economic and
social–political architectures does apply more widely.
ACKNOWLEDGEMENTS
It is great sadness that we note the passing of Alison Lee in
September 2012. Her contribution to our work and to inter-
national scholarship was immense, and her death represents
a great loss to the intellectual community. We also wish to
acknowledge the University of Technology, Sydney, for fund-
ing this project through the Partnership Grant Scheme,
alongside the contributions and support provided by Tresil-
lian Family Care Centres, Kaleidoscope and the Royal New
Zealand Plunket Society. We also wish to thank Roger Dun-
ston for his contribution to the broader study of which this
paper is part.
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