understanding ofccp directive 307: procedures for reviewing contractor compensation ... ·...
TRANSCRIPT
Understanding OFCCP Directive 307: Procedures for Reviewing Contractor Compensation Systems and Practices Part 1 of 2
March 6, 2013 10:00 – 11:00am
Patrick Nooren
Dan Kuang
Biddle Consulting Group, Inc.
Biddle Consulting Group Institute for
Workforce Development (BCGi)
• BCGi Memberships (free): ~5000+ members / 13,000 HRCI
credits to-date
– Online community
– Monthly webinars on EEO compliance topics
– EEO Insight Journal (e-copy)
• BCGi Platinum Membership (paid)
– Includes validation/compensation analysis books
– EEO Tools including those needed to conduct AI analyses
– EEO Insight Journal (e-copy and hardcopy)
– Access to the BCGi library of webinars, training materials, and much more …
www.bcginstitute.org 2
Biddle Consulting Group, Inc.
193 Blue Ravine, Suite 270
Folsom, CA 95630
916.294.4250
www.biddle.com | www.bcginstitute.org
Patrick Nooren Ph.D. ([email protected])
Daniel Kuang Ph.D. ([email protected])
Contact Information
Copyright (c) 2013 Biddle Consulting Group, Inc 3
Compensation Enforcement: A Historical
Perspective and Why the OFCCP has to Get it Right
this Time.
“Unwrapping” the New Directive
Summary/Conclusions
Agenda
Copyright (c) 2013 Biddle Consulting Group, Inc 4
Compensation Enforcement: A
Historical Perspective and Why the
OFCCP has to Get it Right this
Time.
Copyright (c) 2013 Biddle Consulting Group, Inc 5
The Rise of the Compensation Standards
and Guidelines July 2003: Active
Case Management
1990 2010 2000 • Dramatic reduction of Agency resources under Charles James
(788 FTEs – 585 FTEs)
• Designed to focus Agency resources on issues of systemic
discrimination
• Statistics drove investigations
• Resulted in 6+ consecutive years of record enforcement
Copyright (c) 2013 Biddle Consulting Group, Inc 6
June 2006: Comp Standards and
Guidelines - SSEGs, Regression,
Anecdotal Evidence Codified
1990 2010 2000 • OFCCP realized that “litigation-worthy” analyses were necessary to
successfully investigate compensation.
• Comp Standards (i.e., what the Agency will do) and Guidelines (i.e., what
contractors should do) were released in 2006
• Included guidance regarding regression, SSEGs, and the need for anecdotal
evidence to support statistical findings (most of the time)
The Rise of the Compensation Standards
and Guidelines
Copyright (c) 2013 Biddle Consulting Group, Inc 7
2006-2011: Comp Standards
Enforcement Era
1990 2010 2000 • The bar set high for compensation enforcement (is that such a bad thing?)
• Comp investigations are inherently quirky, can be very time consuming, and
typically involve several stages: 1) SSEG argument, 2) Regression argument,
3) Anecdotal evidence
• On the contrary, systemic hiring investigations are relatively straightforward
by comparison (and the OFCCP has a successful history of enforcement)
• No systemic compensation-based conciliation agreements in 4+ years (until 2011 – Astra Zeneca)
The Fall of the Compensation Standards
and Guidelines
Splat!
Copyright (c) 2013 Biddle Consulting Group, Inc 8
1990 2010 2000
2009/2010: Change of
Administration and Significant
Increase in OFCCP Budget
• President Obama inaugurated January 20, 2009
• January 29, 2009 – Ledbetter signed into law (Paycheck Fairness Act fails)
• January 2010: Establishment of the Equal Pay Enforcement Task Force
• Patricia Shiu becomes director of OFCCP – Former EEO litigation attorney
(OFCCP is an “enforcement agency”)
• OFCCP receives $20M+ budget increase and approval for 200+ more FTEs
• Tremendous amount of pressure to perform!
The Fall of the Compensation Standards
and Guidelines
Copyright (c) 2013 Biddle Consulting Group, Inc 9
1990 2010 2000
Jan 2011: Notice to
Rescind Comp Standards
and Guidelines
• “Standards have limited OFCCP’s ability to effectively investigate, analyze,
and identify compensation discrimination”
• OFCCP wants to dramatically lower the bar by eliminating the requirement for SSEGs, regression, and anecdotal evidence . . . (which, by the way, are
firmly codified in legal precedent)
• So . . . why lower the bar if the new strategy isn’t quite as legally defensible?
The Fall of the Compensation Standards
and Guidelines
Because some organizations will conciliate.
10 Copyright © Biddle Consulting Group, Inc.
1990 2010 2000
Feb 2011: Release of
OFCCP 2012 Budget
Justification
• “OFCCP is making the issue of pay equity a top priority”
• “OFCCP plans to develop and implement a web-based compensation data
collection tool that would enable the agency to identify indicators of pay
disparity among federal contractors”
• “The scope of the data is yet to be fully determined. Current possibilities
include salary, gender, race and ethnicity data for each employee OR
average compensation and variances for each group by gender, race and
ethnicity”
It’s a Big Deal for the OFCCP . . . And They
Have to Get it Right This Time!
Copyright (c) 2013 Biddle Consulting Group, Inc 11
1990 2010 2000
August 5, 2011: OFCCP submits
NPRM for compensation data
collection tool
It’s a Big Deal for the OFCCP . . . And They
Have to Get it Right This Time!
• OFCCP proposes changes to the audit scheduling letter to allow for
collection of individual employee-level compensation data (still not yet
codified as of today)
Copyright (c) 2013 Biddle Consulting Group, Inc 12
1990 2010 2000
February 2012: Release of
OFCCP 2013 Budget
Justification
It’s a Big Deal for the OFCCP . . . And They
Have to Get it Right This Time!
• OFCCP Outlines the Federal Contract Compliance System (FCCS), a cloud-
based tool that will include:
– Basic case and content management functionality
– Dashboard reporting
– Automated data analysis
– Electronic submission of AAP data and other HR reports
– Integration of a compensation data collection tool
Copyright (c) 2013 Biddle Consulting Group, Inc 13
1990 2010 2000
February 2013: OFCCP Formally
Rescinds Comp Standards and
Guidelines and Releases Directive 307
It’s a Big Deal for the OFCCP . . . And They
Have to Get it Right This Time!
• Standards and Guidelines are no longer in effect
• Directive 307 formally replaces all previous directives on the subject of comp
enforcement and broadens (dramatically) the ability of the OFCCP to
investigate compensation
• OFCCP now bringing a wide variety of enforcement and analytical strategies
to bear
• There has NEVER been more pressure to perform!!
Copyright (c) 2013 Biddle Consulting Group, Inc 14
• Pat Shiu public announcement (February 16):
– “ . . . the ‘Voluntary Guidelines’ and ‘Compensation Standards’ . . . have
limited OFCCP’s ability to conduct full investigations into employer pay
practices and to use every tool that should be at our disposal . . . Moreover,
we are aligning our enforcement with the principles used to enforce the main
federal law against employment discrimination – Title VII of the Civil Rights
Act of 1964 . . . “
• Interesting to note: Standards and Guidelines discuss(ed), at length, how they
were firmly rooted in court precedence and Title VII. They clearly outlined (and
cited) how certain strategies (previously used by OFCCP) were non-defensible
and how analyses needed to consider only “similarly situated employees.” The
new Directive, while being extremely different than the Standards and Guidelines,
outlines how it, not the Standards and Guidelines, follows court precedence and
the law.
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 16
• Effective for all audits scheduled on or after February 28, 2013
• Also applicable to current/open reviews to the degree they don’t
conflict with current guidance or procedures (specific to the audit?)
• 2006 Compensation Standards and Voluntary Guidelines govern
determinations regarding the issuance of an NOV for systemic
compensation discrimination in any OFCCP review scheduled,
opened, or otherwise pending on February 28, 2013
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 17
Summary of OFCCP Compensation Investigation Procedures
• Compliance Officer (CO) will:
1. Conduct preliminary analysis of summary data
2. Conduct an analysis of individual employee-level data
3. Determine the approach from a range of investigations and analytical tools
4. Consider all employment practices that may lead to compensation
disparities
5. Develop pay analysis groups
6. Investigate systemic, small group, and individual discrimination
7. Review and test factors before accepting factors for analysis
8. Conduct onsite investigation , offsite analysis, and refinement of the model
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 18
1. Conduct a Preliminary Analysis of Summary Data
– Used to determine if, and where, further investigation is necessary (and
individual employee-level data is necessary)
– “Summary compensation data submitted in a format other than by AAP job
group, or the contractor’s existing pay grade or band system, generally is not
acceptable for analysis” - data by job title (only) will, likely, not be accepted
– Includes quantitative and qualitative review:
o Size of the overall average pay difference / largest average pay difference within AAP job
groups, or the contractor’s existing salary bands and/or grades
o The number of job groups or grades where average pay differences exceed a certain
threshold
o The number of employees affected by average pay differences within job groups or grades
o Compliance history, OFCCP/EEOC complaints, anecdotal evidence, potential violations on
other practices, or data integrity issues, amongst others.
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 19
1. Conduct a Preliminary Analysis of Summary Data (cont.)
– Determinations will also include factors such as agency resources and
priorities
– Preliminary analyses will not be used to limit further requests or to define
specific issues the OFCCP may pursue at later stages of the review (no more
trying to force the OFCCP to “focus” on just one area)
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 20
2. Conduct an Analysis of Individual Employee-Level Data
– Used to conduct an in-depth evaluation of the compensation data
– Show-Cause notice will be issued if data is not received in a “timely” manner
– Must be submitted in electronic format (if maintained electronically)
– If at any point, the CO determines that there is sufficient evidence of
potential compensation discrimination, OFCCP may proceed to an onsite
investigation
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 21
3. Determine the (Best) Approach from a Range of Investigative and
Analytical Tools
– Specific analytical strategy to be based on underlying facts, available data, particular
comp system and practice(s)
– No single tool to be used in every case
– Analytical strategy will be determined in consultation with supervisors, OFCCP
statistical experts, Solicitors of Labor, and national office personnel
– Strategy may be refined, or a new strategy may be used, at any point in the
investigation
– Three (3) guiding questions will dictate the approach and resolution:
o Is there a measurable difference in compensation on the basis of sex, race, or ethnicity?
o Is the difference in compensation between employees who are comparable under the
contractors wage or salary system?
o Is there a legitimate (i.e., non-discriminatory) explanation to the difference?
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 22
3. Determine the (Best) Approach from a Range of Investigative
and Analytical Tools (cont.)
– Upon finding a difference, the CO will conduct a factual investigation to
address each question
– Investigation may include a review of workforce data, compensation
policies/practices, interviews, examination of payroll systems and HRIS
data, non-statistical analyses such as cohort comparisons, and statistical
analyses such as regression
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 23
4. Consider All Employment Practices that May Lead to
Compensation Disparities
– Including, but not limited to:
o Starting salary, base pay, non-base pay, and other practices
o Access to opportunities affecting compensation (such as higher paying positions,
work assignment, training, preferred shift work, access to overtime, pay increases,
incentives, higher commissions or desirable sales territories, etc.)
o Policies and practices that result in a “Glass Ceiling”
o “Funneling” into high/low paying positions
– Interesting note: many of these are no longer technically a “compensation”
analysis . . . they are tailored to evaluate the distribution of opportunities . . .
this is a very different analytical structure
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 24
5. Develop Pay Analysis Groups
– Used to test for statistically significant differences in large groups of
employees
– Pay Analysis Groups (PAGs) will be created to “ . . . more easily identify
potential systemic discrimination . . . ”
– PAGs are groups of employees potentially from multiple job titles, units,
categories, and/or job groups, that are comparable
– Regression is the likely tool for analyzing PAGs
– OFCCP will use statistical controls, as necessary, for different titles/levels –
CO are to include regional/national support and SOL to develop models
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 25
5. Develop Pay Analysis Groups (cont.)
– COs are to consider a broad variety of information when creating PAGs,
such as: industry, types of jobs, compensation practices, role (manager,
supervisor, individual contributor), level of employee, function, pay structure
(e.g., largely commission, salary, etc.), performance review practices, other
common practices amongst PAG members
– COs also to create PAGs to evaluate:
o Assignment (e.g., sales/territory routes)
o Classification (women/minorities into entry-level v. men/whites starting higher)
o Placement (aka “funneling” – minorities get the “back of the house” jobs)
o These types of analyses do NOT evaluate compensation . . . they evaluate the
allocation and/or distribution of equal opportunities
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 26
5. Develop Pay Analysis Groups (cont.)
– COs develops and applies the model at the desk audit phase, using
preliminary data and information
– CO may also require an onsite to develop preliminary PAG analysis model
– Analyses will be continuously refined throughout the process of the
investigation
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 27
This is where the blood will be shed!!
I cannot wait to see the highlight reels for when the first
couple arguments reach the Administrative Law Judge!!
6. Investigate Systemic, Small Group, and Individual Discrimination
– Systemic
o Use regression to analyze PAGs
o Use “adverse impact-type” analyses to evaluate distribution of
opportunities
– Small Groups
o May be by title or specific unit/location
– Individual Discrimination
o CO starts by identifying similarly situated employees
o CO conducts a comparative/cohort analysis
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 28
6. Investigate Systemic, Small Group, and Individual Discrimination
(cont.)
– Similarly Situated
o ”The determination of who is similarly situated is case-specific. Who is similarly
situated for the purposes of an individual analysis or review of a single specific
employment decision may be determined based on different criteria than when
conducting a systemic discrimination analysis”
o “For the purposes of evaluating compensation differences, employees are
similarly situated where it is reasonable to expect they should be receiving
equivalent compensation absent discrimination.”
o “Relevant factors in determining similarity may include tasks performed, skills,
effort, and responsibility, working conditions, job difficulty, minimum
qualifications, and other objective factors.”
o “In some cases, employees are similarly situated where that are comparable on
some of these factors, even if they are not on others.”
o CO will request applications, personnel files, performance ratings, compensation
histories, etc.
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 29
7. Review and Test Factors Before Accepting Factors for Analysis
– COs will evaluate information from the contractor regarding factors
considered when making compensation decisions
– OFCCP will consider all factors, offered by contractors; however, the CO
will evaluate the factors using a four (4) step process:
1. Is the data complete and accurate? Has the data been collected/retained? (Think:
starting salary and all factors related to it. Education: has the data been updated?)
2. Is the factor relevant to compensation in terms of the contractor’s policy and
how it was applied? (Statistically relevant or practically relevant?)
3. Was the factor consistently applied? (Do you have documentation to prove it?)
4. Does inclusion of the factor lead to an adverse impact issue? Is it tainted by
discrimination? (Does your organization have all of the necessary validity
documentation? Example - If performance scores are to be included, does your
organization have evidence of validation? Is the process “job-related and
consistent with business necessity?” Training for reviewers? Use of multi-rater
panels? Higher-level review of ratings? An analysis of ratings for impact? Etc. )
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 30
8. Conducting Onsite Investigations, Offsite Analysis, and
Refinement of the Model
– After consideration of all relevant information, CO will coordinate with statistical
analysts, Regional Solicitor of Labor (RSOL), and supervisors to determine course of
action
– The contractor will be given an opportunity to timely provide any additional relevant
facts for consideration
– If the information is insufficient, and an onsite has not yet been scheduled, the CO
can coordinate an onsite to collect any/all additional information
– Additional data will be requested . . . including interviews
– If, during interviews, the CO discovers that a factor was not consistently applied, and
it results in adverse impact, the OFCCP can/will refine the model to eliminate the
factor (even if it is related . . . but it simply wasn’t uniformly applied and documented)
– Resolution of the investigation will be made based upon all available
information/analyses
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 31
Confidentiality of Information
• Freedom of Information Act (FOIA) applies to all information collected
during the investigation
• Citizens can make a FOIA request to receive the information
• OFCCP must inform organizations affected by a FOIA request of the
request itself and allow them to respond prior to any release of the
information/data
• OFCCP will not release any data during the course of an active
investigation
Note: Contractors can dummy code sensitive information. However, cross-
walks must be provided to allow interpretation.
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 32
So . . . Does this sound like a rock-solid assurance of confidentiality?
Summary/Conclusion
• “The cost of being a federal contractor has gone up. Budget/bid accordingly.” Pat Shiu
• OFCCP compensation Standards and Guidelines are no longer in effect
• Directive 307 dramatically increases the stakes . . . as well as the
compliance requirements for contractors
• The amount of time/effort/costs for contractors to defend against claims
of compensation-based disparities will increase dramatically (to put it
lightly)
• Contractors will need to be proactive to best protect their organizations
• Diligent/proactive contractors absolutely can take steps to dramatically
reduce legal exposure . . . but it won’t be easy or quick
We hope to see you all at the follow-up to this presentation, which will dive
more in-depth into the directive, how it will likely be applied, what it means
to contractors, and what you can do to buffer against the “coming storm”
“Unwrapping” the New Directive
Copyright (c) 2013 Biddle Consulting Group, Inc 33
• Part 2: An In-Depth Discussion of the New OFCCP Compensation
Directive, its Effect on Contractors, and Recommendations for
Limiting the Liability (and the Pain)
– March 22, 10am pst
– Two (2) hours
– $99
– http://www.bcginstitute.org/event/comp-directive-webinar
– Free to BCGi Platinum members
– If you are not a Platinum member, click on the “Checkmark”
Upcoming BCGi Platinum
Presentation
Copyright (c) 2013 Biddle Consulting Group, Inc 34