understanding business_requirements: security_legal_compliance_budgets
TRANSCRIPT
Understanding Business Requirements 1
Forces that Shape Businesses 2
Company
Customers
Complementors
Suppliers
Competitors
IT Implications 3
¨ Sales Management ¨ Shipping/Logistics/Returns ¨ Support and Services Management ¨ Social Network Sentiment Analysis ¨ Brand Management ¨ Customer Relationship Management ¨ Customer Loyalty/Retention/Rewards ¨ Accounts Receivable
Customers
IT Implications 4
Competitors ¨ Competitive Intelligence ¨ Market Analytics ¨ Trend Analytics
IT Implications 5
Suppliers ¨ Supply Chain Operations ¨ Inventory Management
¤ Optimal Reorder Size ¤ Just in time ¤ Stock Management
¨ Supply Chain Relationship
IT Implications 6
Complementors
Company
¨ Collaboration with partners ¨ Identity Federation across partner org ¨ Joint Go To Market Planning ¨ Product Co-Development
IT Implications ¨ External
¤ Legal Compliance ¤ Local Regulations ¤ Established Industry Practices
¨ Internal ¤ Business operations ¤ Accounting / Finance Management / Budgets ¤ Employee / Hiring / Retaining / Training /
Welfare
7
Company
IT Implications ¨ Information Security
¤ Hardware / Software / Communication ¤ Confidentiality / Availability / Integrity
¨ Security ¤ Physical / Personal / Organizational
8
Company
Business Requirements 9
¨ IT needs to deliver on a multitude of requirements ¨ Each business application needs to be vetted
against the overall business requirements
Questions and discussion on topic 10
11
Thank you.