understanding and leading change module handbook …

UNDERSTANDING AND LEADING CHANGE

MODULE HANDBOOK

BTEC Higher Nationals in Business (RQF)

Module: Unit 17: Understanding and Leading Change

Programme Name: BTEC level 5

Unit Code: A/508/0529

Lecturer: Eda Yilmaz

Lecture Duration: 3 Hours (Per Session)

Assignment Handout Date: 8 September 2021

Assignment Deadline Date: 9 December 2021

Unit Aim: The aim of this unit is to prepare students to anticipate, plan and deliver organizational change. In addition students will be able to predetermine appropriate and timely interventions required to maximize the benefits and minimize the risk of organizational change.

LBBA Version 5 -15/01/2020

Unit 17: Understanding and Leading Change

Unit code: A/508/0529

RQF level: 5

Credit value: 15 credits

Aim:

This unit is designed to give the learners the necessary understanding to anticipate, plan and deliver organisational change. The learners will be able to predict appropriate and timely interventions that might be needed in order to maximise the benefits and minimise the risks of organisational change.

Unit abstract:

On successful completion of this unit students will have developed sufficient knowledge and understanding of leadership in the context of organisational change to make an effective and immediate contribution to the way in which an organisation determines and responds to change drivers. Students will also be in a strong position to contribute to change initiatives as well as to consider the strategies required to change resistors.


Lecture Sequence

Sessions

Topic

Teaching Technology

Session 1 LO1 Compare ways in which change impacts on an organisation’s strategy and operations.

Change as a constant requirement: What is change in a business context? How does position and perception influence a view of change as negative or positive?

Types of organisational change:

To include structural and strategic, and people and

processes.

Power Point

Presentation

Group Discussion

Class activity

Questions

Session 2 Recap last week notes and check with new students on

concerns

LO1 Compare ways in which change impacts on an

organisation’s strategy and operations.

Drivers of change:

Consideration of internal and external drivers which

could be based on a PEST and/or SWOT analysis.

Dealing with change:

To include planned and emergent change, strategies for

change and the Bohner and Arnold Change Impact

Analysis.

Power Point

Presentation

Group Discussion

Class activity

Question

Session 3 Recap last week notes and more guides on the Assignment Question.

LO2 Evaluate the influences that drivers of change have on organisational behaviour.

Change and the impact on organisational behaviour: Considering the psychological impact of change on people. How change impacts on team dynamics and how people are led and managed.

Power Point

Presentation

Group Discussion

Class activity

Question

Session 4 Recap last week notes and more guides on the Assignment Question.

LO2 Evaluate the influences that drivers of change have on organisational behaviour.

Recognising drivers of change: Using analytical tools such as PEST and SWOT. Selecting the most significant drivers in a given context.

Power Point

Presentation

Group Discussion

Class activity

Question


Responding to drivers of change: Using systems theory and continuous improvement models to predict and proactively plan for change. Using the Burke-Litwen model to make the change process efficient and effective.

Session 5 Recap last week notes. LO3 Determine how barriers to change influence leadership decision-making.

Initiated or imposed change: Deciding to be pre-emptive and proactive or responsive and reactive will be based on the situation and the nature/scope of the change. Adaptive and constructive change.

Power Point

Presentation

Group Discussion

Class activity

Question

Session 6 Recap last week notes and more guides on the

Assignment Question. LO3 Determine how barriers to change influence leadership decision-making.

Barriers and resistance to change: Using a force field analysis to understand likely opposition and support for change in a contemporary context. Schein’s organisational culture model, self- efficacy perceptions and situational resistance when determining barriers.

Leadership and decision-making: Doing the right thing is important when dealing with change as change mostly affects people. Decisions should be considered with this in mind.

Power Point

Presentation

Group Discussion

Class activity

Question

Session 7 LO4 Apply a range of leadership approaches to a change initiative.

Situational leadership: The context of a task/activity/challenge determines the appropriate leadership style/approach.

Power Point

Presentation

Group Discussion

Class activity

Question


Initiating change: Where change is initiated then leaders have more control, more time and, therefore, more opportunity to select the best approach to apply. When change is imposed then these opportunities are reduced or even negated.

Power Point

Presentation

Group Discussion

Class activity

Question



Change theories, concepts and models: The key theories, concepts and models, including Kotter’s 8-step

Power Point Change model, Lewin’s change management model, Presentation

change through strategic communication, change and Group Discussion

leadership. Class activity Question

Recap last week notes and more guides on the Assignment Question.

Session 10 CLASS and DISCUSSION and STUDENT SUPPORT

Individual Discussion Question

movement through leadership, the principles of change


ASSIGNMENT BRIEF

Assessors Name

Internal Verifier

Eda Yilmaz

Program Title

Unit No & Title

Unit Code

Edexcel BTEC Level 5 HND BM (RQF)

Unit : 17

Understanding and Leading Change

D/508/0529

Assignment Title

Understanding and Leading Change

Hand Out Date

Submission Deadline

08 September 2021

09 December 2021


Essential Content (Key Words) Evidence

LO1: Compare ways in which change impacts on an

organization’s strategy and operations

Related Syllabus content:

Change as a constant requirement: What is change in a business context? How does position and

Produce Report perception influence a view of change as negative or positive? (recommended

Types of organisational change: To include structural and strategic, and people and processes.

word limit is

2,000–2,500 words)

Drivers of change: Consideration of internal and external drivers which could be based on a PEST and/or SWOT analysis.

Dealing with change:

To include planned and emergent change, strategies for change and the Bohner and Arnold Change Impact Analysis.

LO2: Evaluate the influences that drivers of change have on

organizational behavior


Produce Report Change and the impact on organisational behaviour: (Recommended Considering the psychological impact of change on people. How

change impacts on team dynamics and how people are led and managed.

word limit is 1,000–1,250

words)

Recognising drivers of change: Using analytical tools such as PEST and SWOT. Selecting the most significant drivers in a given context.

Responding to drivers of change:

Using systems theory and continuous improvement models to predict and proactively plan for change. Using the Burke-Litwen model to make the change process efficient and effective.

LO 3: Determine how barriers to change influence leadership

decision-making


Initiated or imposed change:

Produce Report Deciding to be pre-emptive and proactive or responsive and reactive (Recommended will be based on the situation and the nature/scope of the change. Adaptive and constructive change.


Barriers and resistance to change: Using a force field analysis to understand likely opposition and

words)



support for change in a contemporary context. Schein’s organisational culture model, self-efficacy perceptions and situational resistance when determining barriers.

Leadership and decision-making:

Doing the right thing is important when dealing with change as change mostly affects people. Decisions should be considered with this in mind.

LO4: Apply a range of leadership approaches to a change

initiative


Produce Report (Recommended The context of a task/activity/challenge determines the appropriate leadership style/approach.


Initiating change: words)

Where change is initiated then leaders have more control, more time

and, therefore, more opportunity to select the best approach to apply. When change is imposed then these opportunities are reduced or even negated.

Change theories, concepts and models:

The key theories, concepts and models, including Kotter’s 8-step Change model, Lewin’s change management model, change through strategic communication, change and movement through leadership,

the principles of change leadership.

Situational leadership:

The recommended word limit and evidence required for each task is found in the evidence box, you will not be penalized for exceeding the total word count.

All written presentations must be included with reader notes for power point slides and leaflets/ brochures.

All reports must be written in a formal business style. You are required to make use of headings, paragraphs and subsections as appropriate and all work must be supported with research and referenced using Harvard referencing system.

TASKS

TASK 1 (LO 1): Compare ways in which change impacts on an organization’s strategy and operations. (LO2): Evaluate the influences that drivers of change have on organizational behavior


Scenario:

The global markets we now operate in, demand that organizations continuously evolve and change in order to succeed. So, the ability to master change will be a significant competitive advantage for organizations of the future. Change Management itself has evolved over the years too – and is now seen as a particular set of skills, tools, methods and techniques that when used correctly can bring about effective change. Organizations often struggle with the complexity of change programs. The process that will deliver success without disrupting current operations can seem elusive. For the last two decades Jamesford Consulting have been involved in developing and implementing Change Management support for transformational programs in complex environments with a highly successful approach to change management consultancy.

Assume that you are the newly appointed Trainee Consultant at Jamesford and you are required to present a business report to the senior management to compare ways how change impacted two organizations strategies and operations.

Select two organizations as your focus for this task. You have the freedom to select any organizations within the same sector as this will allow you to make clear comparisons between them.

You are advised to visit the organizations websites for further reference related to the two organizations. Your Report should address the following:

Part A: Responding to Change

• A introduction that introduce your chosen organizations and a brief rational why you chose them

• Assess the different drivers for change that have affected each of your selected organizations over recent years.

• Compare how each organization has responded to the drivers for change, considering

similarities and differences in each organization’s approach to dealing with change. • Assess the different drivers for change in each of the given examples and the types

of organisational change they have affected.

Part B: The Impact of Change

• Evaluate the ways in which the internal and external drivers of change may affect the leadership behavior, and the behavior of the teams and individuals working within your two selected organizations.

• Once you have considered the potential impacts of change you must evaluate measures that can be taken to minimize the negative impacts of change on organizational behavior.

• You should aim to apply appropriate theories and models in order to critically evaluate organizational response to change.

• Apply appropriate theories and models to critically evaluate organizational response to change

• Your answer to this task (Part A and Part B) will be enhanced if you draw conclusions and recommendations and aim to provide valid justification for planning effectively for change, applying change impact analysis.


Word count: 2000 words – Report

TASK 2 (LO 3): Determine how barriers to change influence leadership decision- making

Select an organization of your choice – this could be one of the organizations used in task one or a completely different organization.

In relation to your selected organization, your report should address the following:

• Produce a force field analysis that identifies the driving and resisting forces associated with change.

• You are then required to explain the different barriers for change

• Analyze the driving and resisting forces to determine how they influence leadership decision making within your selected organization.

• If you wish to enhance your assignment further you should critically evaluate the use of force field analysis in relation to meeting the organizational objectives of your selected organization.

• You could also use the force field analysis to analyze the driving and resisting forces and show how they influence decision-making.

• Your answer could be further enhanced by critically evaluating the use of force field analysis in the context of meeting organizational objectives.

Word count: Report 1000 words

TASK 3 (LO 4): Apply a range of leadership approaches to a change initiative

• Apply different leadership approaches to dealing with change in a range of

organizational contexts • Evaluate the extent to which leadership approaches can deliver change effectively. • You should apply a range of appropriate models and frameworks to support your

answer to this task. • If you wish to enhance your assignment further you should aim to critically evaluate

the effectiveness of the leadership approaches and models of change management you have used in this task.

• You could also evaluate the extent to which leadership approaches can deliver organizational change effectively applying appropriate models and frameworks.

• For further enhancement you need to critically evaluate the effectiveness of leadership approaches and models of change management.

Word count: Report 1 000 words


GRADING CRITERIA

Grading criteria must be used in conjunction with the tasks given in scenarios

Pass

Merit

Distinction

LO1 Compare ways in which change impacts on an organisation’s strategy and operations

LO1 and LO2 D1 Draw conclusions and recommendations with valid justifications for planning effectively for change and applying change impact analysis.

P1 Compare different organisational examples where there has been an impact of change on an organisation’s strategy and operations.

M1 Assess the different drivers for change in each of the given examples and the types of organisational change they have affected.

LO2 Evaluate the influences that drivers of change have on organisational behaviour

P2 Evaluate the ways in which internal and external drivers of change affect leadership, team and individual behaviours within an organisation. P3 Evaluate measures that can be taken to minimise negative impacts of change on organisational behaviour.

M2 Critically evaluate the long term implications of internal and external drivers of change within an organisation.

LO3 Determine how barriers to change influence leadership decision-making

D2 Make valid decisions and outcomes based on force field analysis in the context of meeting organisational objectives.

P4 Explain different barriers to change and determine how they influence leadership decision-making in a given organisational context.

M3 Use force field analysis to analyse both driving and resisting forces to show how they influence decision-making in a given organisational context.

LO4 Apply a range of leadership approaches to a change initiative.

D3 Critically evaluate the effectiveness of leadership approaches and models of change management.

P5 Apply different leadership approaches to dealing with change in a range of organisational contexts.

M4 Evaluate the extent to which leadership approaches can deliver organisational change effectively applying appropriate models and frameworks.


GENERAL GUIDANCE

There are no essential or unique resources required for the delivery of this unit.

Many learners are, or have been, employed and will be able to draw on their experience of employment and will have had experience of the nature of the business environment and the ways in which organisations respond to and determine the nature of that environment.

PREPERATION STAGE

▪ Read all Core Material.

▪ Read all the Supplementary Articles.

▪ Consider the range of issues/problems/difficulties/threats that your organization is currently facing.

▪ Understand the questions and expectations of the assignments.

▪ Ideally, discuss them with your personal tutor and present work for feedback (Dates for feedbacks are found in the assessment plan and notice board).

▪ After feedback improve your work and refer to the marking guide for any improvements.

▪ When you have the final feedback from your Personal Tutor and you have made changes to your work checked the work for plagiarism before submitting the final assignment.

▪ Ensure you are aware of the rules on how and when to submit the work.

RECOMMENDED RESOURCES

Textbooks LEWIS, L. K. (2011) Organizational Change: Creating Change Through Strategic Communication. Chichester: Wiley-Blackwell. MEE-YAN, C-J. and HOLBECHE, L. (2015) Organizational Development: a Practitioner's Guide for OD and HR. London: Kogan Page. NORTHOUSE, P. G. (2010) Leadership Theory and Practice. 5th Ed. London: SAGE. PENDLETON, D. and FURNHAM, A. (2012) Leadership: All You Need to Know. London: Palgrave Macmillan. STANFORD, N. (2013) Organization Design: Engaging with Change. 2nd Ed. London: Routledge.


Journals Journal of Change Management Journal of Organisational Change Management Leadership

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