under the banyan tree 8

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CONTENTS

IN THISISSUE

CHAIRMAN’S MESSAGE 03

FEATURE STORYArabian Sands Adventure 04

BANYAN TREEAt the Equator 08

ANGSANALost in Marrakech 10

SPECIAL FEATUREDestination dining 12

BANYAN TREE SPATake Shelter 14

CORPORATE SOCIALRESPONSIBILITY1-2-3 16

BANYAN TREE GALLERYPacking for the familySelected lifestyle products

1819

SPOTLIGHTService innovation, romancedepartment & experience concierge 20

NEW OPENINGSBanyan Tree Riverside,Banyan Tree MacauAngsana Eastern Mangroves, AngsanaBalaclava, Angsana Hangzhou 22

AwardsHighlighting CSR & Spa 24

Directory 26

11 14

12

04

2

Copyright© Banyan Tree Hotels & Resorts Pte Ltd Publisher : Banyan Tree Hotels & Resorts Pte LtdCorporate Ofce211 Upper Bukit Timah RoadSingapore 588182 Printer: Fabulous Printers Private Limited



I write this foreword after just returninghome from receiving our latest award, fromConde Nast Traveler USA’s 2010 WorldSavers Awards, where we won the overall“Doing It All“ category. This marks animportant milestone for Banyan Tree – wehave just crossed the line of 600 awardsand accolades.

In the 15 years since we rst opened ourdoors at Banyan Tree Phuket, this represents

an average of 40 awards per year. Whether itbe for our resorts, our spas, our commitmentto CSR or other reasons, we have consideredinternational awards to be the most impartialvalidation of our quality and our continuingvalue to our stakeholders.

And so, on this important milestone, let methank all our readers for having helped intheir own ways, to enable us to achieve thismilestone and to aim for higher goals.

Our goals of course, are not just in countingour awards. Our goal is, as I have put it on

many occasions, to “string a necklace ofresorts around the world”. And of course, tomaintain our reputation for quality service,a strong sense of place, and a culture ofcamaraderie, wherever we go.

And we are going to many new placesindeed. In the past few months we justopened three iconic hotels: at China’s secondlargest freshwater lake, the Angsana FuxianLake Resort; at a secluded bay in Thailand’s

Koh Samui, the Banyan Tree Samui; and inSeoul’s historic Mt. Namsan, the BanyanTree Club and Spa, Seoul.

Next year we will open 7 hotels. Four Angsanaresorts: in Hangzhou, Abu Dhabi; Phuket,and Mauritius. And 3 Banyan Tree hotels:in Kerala, in Macau, and Shanghai.

And in 2012 a further dozen hotels willopen. That will bring us to around 50 hotelsand close to 100 spas. The necklace with its

shining jewels will be closer to completion,but it will be an unending task…

Throughout this journey – through the perilsof the Asian tsunami, global recession andthe Thai political crisis, and the promisesof a better tomorrow whenever I meet ouryoung and earnest new associates – I amhumbled by the knowledge that my fellowtravellers, whether guests or associates orother stakeholders, feel a sense of ownershipand protectiveness about the brand whichis borne from an almost erce pride thatthe vision which is Banyan Tree, remains as

pure and unadorned as when my wife andI some thirty years ago, as impoverished

journalist and graduate student, settled intoa little shing village off the coast of HongKong, named…. Banyan Tree Bay. And fromthose simple but idyllic years, the seed ofthe Banyan Tree dream was sown.

Ho Kwon PingExecutive Chairman

CHAIRMAN’S MESSAGE

CHAIRMAN’SMESSAGE

3



FEATURE STORY 5

ARABIAN SANDS

ADVENTUREThere’s so much more to the United Arab Emirates than the ultramodern cities of Dubai and Abu Dhabi. Travel writer Nick Smithvisits Ras Al Khaimah where the new Banyan Tree Al Wadi resort provides a desert eco-adventure of a lifetime

FEATURE STORY

It’s only a few hours after dawn and the Arabiansun is already beating ercely onto the desertsand. I’m standing on the leeward slope of anapricot-coloured dune in the Banyan Tree AlWadi nature reserve, gesturing to my fellowwildlife enthusiasts where the monitor lizardwent. As I point through the desert scrub,Ryan Ingram, the nature reserve’s manager,leaps before me. “I’ve found the trail,” hesays excitedly. And there in the sand is along wavy line created by the reptile’s tail,leading away into the distance.

As we follow the lizard over the baking sand,Ryan takes us to the crest of a dune wherewe see other tracks of snakes, rodents, birdsand insects. “It’s been a busy night up here,”says Ryan, reading the telltale signs like abook. After sunset, when the desert canbe surprisingly cold, all manner of animalnightlife emerges from their burrows to begintheir nocturnal search for food.

But this morning there’s a different castof characters for us to meet. There are thebrilliantly coloured green bee-eaters and thelilac-breasted rollers. There’s a small herd ofshy Arabian Oryx that shares the dunes withthe more gregarious and plentiful Reem andThomson’s gazelles. On the road that leadsthrough the 60-hectare nature reserve toBanyan Tree Al Wadi resort, camels are inthe habit of stepping out in front of you, soyou have to be careful how you navigatethe buggy.

It’s hard to imagine that such an amazingeco-adventure could be happening so closeto the burgeoning 21st century metropolis ofDubai. We’re only 45 minutes away from theairport, but worlds away in the mysteriousdesert that sits between the Arabian Gulf andthe Al Hajjar mountains.

But it’s not just desert. The region is hometo date farms, ancient forts and settlements,shing ports and watch towers. And in amongstthe traditional and the historic in the Ras AlKhaimah region there is the groundbreakingnature reserve – literally surrounding BanyanTree Al Wadi – where our adventure is takingplace. And although Banyan Tree Al Wadi isthe rst luxury desert resort in the Unit ed ArabEmirates to offer an all-pool villa concept,complete with Asian-inspired hydrotherapyspa facilities, what I’m really here for are theunique experiences that Ryan and his teamhave created for the desert adventurer.

In this part of the world birds of prey areintegral to the culture, used for ve millenniaas hunting birds, but today much more fordisplay. At Al Wadi there’s the opportunity totake part in an interactive falconry activity.And as the heat drains out of the afternoonsun, we head for the special building or‘mews’ where the owls, kestrels, falconsand even an eagle are kept safe from thedesert sun.

These birds are perhaps the most importantguests at Banyan Tree Al Wadi and they’retreated like the regal creatures they are. Theirmews is an immaculate haven where thebirds roost at night, while their ‘weathering’

or outdoor quarters is where they rest byday in between being own. But before we

can take the birds out there’s a lot for us tolearn. Our instructor is Jannes Kruger, thefalconry manager, is a man completely atone with his birds, who takes their welfareand training so seriously it’s infectious. Hetells us the elements of falconry managementand husbandry, as well as other factors youneed to consider before selecting the speciesyou wish to y. “Eagles,” he tells us, “are notsuitable for beginners.”

Falconry is a serious art and there’s a vastarray of equipment to master, knots to belearned and principles of hygiene, diseaseand nutrition to be understood. It’s almosttoo much to take in, but it’s worth it becauseonce the lecture is over we move outsideto the crest of a dune overlooking a vastexpanse of desert.

At sunset the adventure begins. For us novicesit’s the lighter and smaller birds that we’regoing to train with. One by one we put onour leather gloves, the hoods come off thebird that’s about to y and they take to theair. Each bird in turn circulates in front of thedune and, attracted by a piece of raw meatplaced on the glove, they come in to land.As the bird grips the glove with its talonsyou can feel their power and you can onlyimagine what it’s like to have a golden eagle

with a 2-metre wingspan, and weighing asmuch as 7kg, land on you.

After the excitement of the falconry displaywe enjoy a traditional outdoor Arabian mealgrilled on a charcoal oven. Sitting by thelovely Saffron Tower that was inspired bythe ancient architecture of the desert people,we watch the stars and listen to the soundsof the desert.



FEATURE STORY 7

ARABIAN OASISOF INDULGENCE

Banyan Tree Al Wadi blends seamlesslywith its desert surrounds through

design, presenting a contemporary yetsubtle adaptation of traditional Ras AlKhaimah architecture. Taking inspirationfrom the emirate’s old pearl tradervillages and watch towers, elementswere incorporated to provide guests witha sense of place.

Go “glamping”, short for “glamorouscamping”. Stay in one of the 31 tentedpool villas in the desert or choose from the 32 newly opened beach villas by theArabian Gulf. Inspired by the nomadic lifestyle of the Bedouin, these tented poolvillas offer a sensual retreat amid this exotic locale. Alternatively, try the Al RimalDeluxe Pool Villas in the desert plains, a luxurious rendition of traditional mud-brick housing in Ras Al Khaimah.

The personal innity edge swimming pool in each villa is built with deepblue mosaic tiles to represent an oasis of water. Elements of typical regional

architecture such as Arabesque light ttings and lattice woodwork were alsoincorporated to For complete indulgence, visit the 3,000sqm Banyan Tree Spa andThe Rainforest hydrothermal wellness circuit for its extensive selection of Asian-inspired treatments.

About Nick SmithBased in London, Nick Smith has travelled extensively in Africa and the MiddleEast in his search for the haunting desert landscapes that inspire him. Seldomseen without his trusty Canon cameras, he has been contributing regularly to theDaily Telegraph, the Explorers Journal and a host of travel magazines for the pastdecade. His latest book – Travels in the World of Books – was published in May.

The following day we rose early and took a tripto a local date farm. Authentic and traditionalin every detail, the harvest is brought in usinga rope harness to climb the trees. Althoughwe might think of the UAE as the last wordin ultra modern chic, at this farm at least,date production is done the old-fashionedway. The elderly farmer tending to his datetrees is the brother of the old sheikh. He’sactually wealthy and owns several palaces,but every day he gets up, immerses himselfin the old ways of the agrarian folk of hiscountry, before returning to his palace atnight. This is date farming at its most labourintensive and so we’re surprised to hear thatwhen the harvest is in, the old man feeds hiscrop to his camels. This is because he hasno commercial need for them. He just loveswhat he does.

But the UAE is a fast developing countryand the date farmer’s sons prefer the modernlifestyle to their indigenous pastoral heritage.And so it’s likely that when the old man canno longer manage his farm then it too willbecome a thing of the past. He showed us theoriginal buildings that have been abandoned,but it would be of benet to all visitors tothe UAE if the farm were to be restored andpreserved as a record of how the peopleof the region lived before the arrival of thedigital age. Of all the sites we were taken tothis was the one where the sheer nostalgiaof it blew us away.

Some of the main features of Ras al Khaimah’srich archeological legacy are the old forts andwatch towers scattered along its coastline. Themost important is Dhayah Fort located northof Al Rams, an hour’s drive from Al Wadi.We were taken there by a knowledgeableguide who described for us the pre-historyof the region, a very fertile agriculturalstretch of reclaimed land. As we gaze over

the patchwork of lush palm gardens, olive

groves and citrus fruit orchards we discoverthat this land has been settled since at leastthe third millennium BC.

Records show that today’s fort was reconstructedduring the 19th Century on the foundationsof much older structures. It’s the only hilltopfort still in the UAE and on climbing to thetop, we stood watching the sun set over theshimmering Gulf surrounded by goats clingingto the steep mountain sides, listening to themuezzin calling the faithful to prayer. As thesemystical sounds of Islam lled the echoingvalley it was easy to reect on how muchdeep culture there is in a country so oftenthought of as being simply a retail therapyoutlet for today’s consumerist travellers.

Much less ancient is a hill fort above thevillage of Shimal, known as “Sheba’s Palace”.Despite its name the citadel has little to dowith the middle eastern biblical queen, whodied more than 2,000 years before it was built.But her reputation was so widespread thather inuence is to be found everywhere inArabia from Yemen to Egypt. As we climbedthe stone staircase we made our way to theonly known Islamic palace in the UAE,which dates back to the days of Julfar, themost famous and prosperous trading townin the whole lower Gulf.

After all this unexpected history i t seems ashame to get back into the air-conditionedworld of our 4-wheel drive. But we make ourway back to Al Wadi pleased to have beengiven this privileged insight into a countrythat’s so ancient and modern at the sametime. As we looked forward to our eveningcocktails on the rooftop Moon Bar and ourThai dinner at Al Wadi’s Saffron restaurant,it was time to reect on a desert and culturaladventure that so few know about and thatawaits so many.



AT THE EQUATOR So far yet so close

Acapulco

Koh Samui

BANYAN TREE

Two of Banyan Tree’s newest additions are located near the equator: Banyan Tree Cabo Marqués at Acapulco, Mexico and Banyan Tree Samui at Koh Samui, Thailand.

As dawn breaks in Koh Samui, Acapulco’sresidents would be toasting to a mesmerising

sunset on the other side of the earth. Literallyin opposite time zones, with a 12-hourtime difference (13 in winter) betweenthe two destinations, Banyan Tree CaboMarqués and Banyan Tree Samui are sofar apart yet so “close”, for there are manysimilarities between them – from Acapulcoand Koh Samui’s sunny tropical climate, tobeing the rst all-pool villa resort in theirspecic locales.

Banyan Tree Samui and Banyan Tree CaboMarqués were carefully built into slopinghillsides that melt into the coastline, andthus offer panoramic vantage points forcountless sunrises and sunsets respectively.In Acapulco, Banyan Tree Cabo Marqués isperched amid lush forested vegetation atthe edge of the peninsula, giving some of

its 45 pool villas dramatic cliff-side viewsof the expansive Pacic Ocean or the azure

Acapulco Bay. Built into a steep valley thatis around 23 storeys tall from its highestpoint to the secluded white sand beach,Banyan Tree Samui’s 78 villas are designedsuch that the bedroom door opens directlyonto the private pool outside, inviting youto jump out of bed and into the water!

Banyan Tree’s signature rest aurant Saffronis present at both resorts. Be it in Acapulcoor Koh Samui, you will be served traditionalThai dishes with a contemporary twist,alongside breathtaking views of endlesswater horizons and starlit skies. Start withthe Khong Wang Ruam Mitr, a samplerplate of Thai appetisers like chicken satay,crisp shrimp cakes, and vegetable springrolls, before moving on to other classicdishes like Tom Yum Goong (a sour and

spicy soup with prawns and lemongrass)and Massamun curry (beef short ribs or

lamb in southern Thai style curry withcoconut milk).

Wish to dine by the sea instead? Fret not.Banyan Tree Cabo Marqués’ Las Rocas Grilland Bar is located amongst rock boulderswith the waves just steps away. Choosefrom the seasonal menu of steaks and freshseafood as the lights of Acapulco towntwinkle in the distance. At Banyan TreeSamui, wander down to Sands, which isliterally located on the beach. You will bespoilt for choice with delectable optionsranging from seafood on the grill andwood-red pizzas to prime cuts.

To complete the quintessential “Sanctuaryfor the Senses” experience, step into BanyanTree Spa. At Banyan Tree Cabo Marqués, the

Spa introduces its award-winning authenticAsian wellness traditions and therapistsfrom Banyan Tree Spa Academy in Phuket,Thailand. The signature 180-minute ThaiHerbal Detox treatment, whose highlight isthe Salt Pot body massage, will leave youin a lingering state of bliss. Imagine startingwith a lemongrass and turmeric body scrub.Step into the herbal steam cabin, followedby a warm shower. A warm st-sized claypot lled with aromatic ginger and turmeric,and wrapped in a cloth pouch, is used togently knead your tense muscles afterward.Follow this with a relaxing head and facemassage. You will leave the spa with yourskin feeling as soft as a baby’s.

Closer to its roots in Koh Samui, BanyanTree Spa introduces The Rainforest, therst and only hydrotherapy spa on theisland. The Rainforest raises the indulgence

quotient. There you will embark on a journeycomprising a unique blend of rejuvenationconcepts such as Rain Walk, Swiss Shower,and Sole Therapy. Combine The Rainforestexperience with a massage to get the bestout of classic treatments like Thai Classicand Asian Blend.

Crowned the “Pearl of the Pacic”, Acapulco’sspectacular sunsets and golden beacheshave been immortalised in lms like Elvis’“Fun in Acapulco” and American soapdrama “The Love Boat”. During its heydayin the 1950s and 60s, Mexico’s originalparty town attracted jetsetters like FrankSinatra, John Wayne, and Elizabeth Taylor.While Acapulco has lost some of its glitzover the recent decades, it is experiencinga renaissance today with a gradual inuxof luxury resorts, private residences andboutique restaurants catering to a more

upscale clientele.

Located in the Gulf of Thailand, just southof Ko Phang Ngan, Koh Samui is Thailand’sthird largest island. Nicknamed “CoconutIsland”, it is dotted with coconut trees, andits white sand beaches and blue waters setagainst verdant hills make for picture-perfectmoments. Its breezy island vibe continuesto draws backpackers on a Southeast Asiancircuit as well as ashpackers carrying thelatest designer totes.

Whichever you choose, wherever yougo, an unforgettable getaway awaits atBanyan Tree.

9



First-time visitors to Marrakech are oftenoverwhelmed by the eclectic exoticism thatthe Moroccan city has to offer.

Pass through one of the babs (gates) in thecity wall and you can soak in the sights,sounds, avours, and scents that make

Marrakech unlike any other in the world.Take your pick from meandering alleys thatlead to colourful wooden doors, energeticperformances at the square, to whiffs of freshlybaked breads emerging from communalwood-red ovens, it is an endless adventureof colours and textures and experiences onewill never forget!

Nicknamed the “Red City”, after the ochreearth pisé walls built around the medina(old city), Marrakech lies at the foot of thesnow-capped Atlas Mountains and was onceat the crossroads of ancient caravan tradingroutes emerging from the Sahara desert.Today, Morocco’s second largest city is analluring mix of Arab, African, and Europeaninuences – a constant draw for travellersseeking authenticity and adventure.

Feel Marrakech’s throbbing pulse at thebustling Djemma el Fna square in themedina. During the day, spot a soothsayerto your left, a henna painter at work on yourright, while an occasional monkey burstsinto your path with its owner beckoning aphoto opportunity. Stop for a cup of freshly

squeezed juice at one of the orange stalls afterthreading the souks for souvenirs. Take homea pair of babouches (traditional Moroccanfootwear) or hand-woven rugs.

Come sundown, the medina is cast witha magical dusky pink aura with the bestviews of the city to be had from therooftop or balcony of one of the manycafés surrounding the square. The sight ofKoutoubia Mosque’s towering minaret overDjemma el Fna at sunset is intoxicating asthe hypnotic cry of the muezzin to prayerechoes through the city. Watch the piazzatransform into a full-blown night bazaarwith lines of food stalls and entertainers likere eaters, snake charmers, and musiciansplying their trades.

Beyond Djemma el Fna, discover Marrakech’srich and diverse heritage when you visitlandmarks like the intricately carvedBab Agnaou and Medersa Ben Youssef, aformer seminary decorated with exquisitecarved cedar, stucco, and zellij (handmadeenamel mosaic). A vibrant city of contrasts,

Marrakech also offers a trendy selection ofstylish restaurants and cocktail bars like LeComptoir, Kechmara, Nikki Beach, and LeFoundouk for a late night out.

For something more tranquil, the SaadianTombs beckon - the burial ground of oneof Morocco’s ruling dynasties – locatedamid a peaceful garden of olive groves,orange and palm trees. Or take a taxi to

Jardin Marjorelle in the new city quarters ofGueliz. Acquired in 1980 by the late YvesSaint Laurent, wander amid the botanicalgardens lled with plants from ve continentsor simply lounge by the pond under thelush foliage.

Return to the medina and take shelter in ariad, a traditional Moroccan courtyard house.

LOST

IN

Once you step foot onto the tarmac, you know you’ve arrived in acolourful universe where you just have to give in and enjoy the ride

MARRAKECH

10



Minutes from the busy souks of Djemma elFna, the six individually styled riads that makeup Angsana Riads Collection Morocco areconveniently situated within walking distancefrom one another. Each Angsana riad hasa dedicated host who speaks English andFrench to facilitate guest requests. Guestsare provided with a mobile phone duringtheir stay for their convenience.

Each of the six riads – namely Lydines, SiSaid, Bab Firdaus, Blanc, Tiwaline, and Dar

Zaouia – is built around a central courtyard,some of which feature an open-air pool fora refreshing dip.

Guests of Angsana Riads Collection Moroccoare free to use the facilities at any of the sixriads during their stay. Be pampered by therange of Angsana spa massages and hammamexperiences, or savour authentic Thai andMoroccan cuisine at the two restaurants.Up the ante with an Arabian night underthe stars on Riad Si Said’s rooftop terrace,complete with belly dancers and traditionalmusic as you feast on Moroccan classics likepastille, couscous, and tajine (a slow-cookedmeat and vegetable stew in a cone-shapedclay pot). Work that all off the next day atthe souks with a personal shopping guidepointing you to the best buys.

Completing the experience in the Red City,guests at Angsana Riads Collection Moroccocan also choose from a range of local toursand excursions. Take a side trip for a nightunder the stars in the Sahara, a hike aroundBerber villages in the Atlas Mountains, orsign up for some surng and seafood in thecoastal city of Essaouira.

With so much to be discover, you will wantto be lost in Marrakech.

A CORNER RETREAT

Newly opened in October 2010,Angsana Riad Dar Zaouia is a

short walk from the other Angsana riadsand 10 minutes from Djemaa el Fna.Betting of its name – “Zaouia” means“a place of retreat” in Arabic. Its verdantcourtyard is surrounded by a dining roomand a Moroccan-style living room witha crackling replace. You can also enjoya relaxing Angsana spa treatment in theprivate massage room.

Above the ground oor are six deluxe rooms and a suite, each featuring adistinctive style and décor: Choose between vivid colour themes of serene blue,warm yellow or energetic red! Head up to the spacious rooftop terrace, and sunbatheon the loungers, or sip on Moroccan tea beneath the lush foliage.

ANGSANA 11



TABLEFOR TWOFrom the highlands of Shangri-la to the middleof the Indian Ocean, embark on a tasting tourat unique destinations within different BanyanTree and Angsana getaways. Dining under thestars will never be the same again!

MAHE, SEYCHELLESNestled in Intendance Bay with sweeping views of the Indian Ocean,Banyan Tree Seychelles’ 60 villas are inspired by traditional Creolearchitecture. The Presidential Villa is the most lavish with its ownprivate cove by the water’s edge, where you will be closer to nature’swonders with the Sea and Stars experience. This sumptuous six-coursepoolside dinner features specialties like ceviche of hand-dived scallops,local tuna llet, and pan-fried veal llet with baby spinach, parmesan-infused potato gratin with a Chianti red wine sauce. Champagne inhand, admire the twinkling sky before returning to the comfortableinteriors of the Presidential Villa for the night.

SPECIAL FEATURE

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YUNNAN, CHINASituated over 3,000 metres above sea level, Banyan Tree Ringhais in a quiet corner of Ringha Valley in Shangri-la. After a day oftrekking, further immerse yourself in the local culture with TibetanFirst Night. This re-enactment of a Tibetan matrimonial ceremonywill sweep you away with the heady exuberance of a traditionalwedding dinner. For starters, the ‘bride’ and ‘groom’ will be dressedin traditional wedding costumes, after which the bride rides onhorseback to the farmhouse for the dinner rendezvous. Sample localdishes such as yak butter tea, Tibetan deep fried baba (pancake),and crispy young pigeon, as well as partake in the lively song-and-dance performances.

BINTAN, INDONESIAOne of the most dramatic venues at Banyan Tree Bintan is the RockEdge Pool, which is carved out of a giant rock boulder. Come sundown,a dramatic dinner set-up, Reection, emerges in the centre of the pooloverlooking the South China Sea. Suffused by candlelight as the sunsets over the horizon, surrounded by the reections of the majestictrees, a ve-course Asian-accented continental dinner is served. Menuitems include poached quail egg with cauliower mousse, pumpkinoil and Japanese chilli; lobster thermidor with sauteed baby kailanand garlic mashed potato drizzled with miso and chive beurre blanc.End on a sweet note with a slice of baked Asian pear tart and port

wine cassis ice-cream with ginger syrup.

BANGKOK, THAILAND

Work your way up from the 52nd to 61st oor of BanyanTree Bangkok with its Dine Around Experience, which

showcases signature dishes from ve different restaurants. Trythe appetiser sampler plate which includes crispy soft shellcrab and pomelo salad at Banyan Tree’s signature contemporaryThai restaurant, Saffron. Move on to Taihei for its fresh sushiand sashimi, while Chinese specialities Peking duck and Ee-funoodle await at Bai Yun. End on a high note at the al-frescoroof-top Vertigo restaurant with some blueberry vodka sherbet,citrus and mango cocktail. This epicurean journey can also betravelled from the opposite direction, starting with tuna tartareat Vertigo and closing with Thai desserts at Saffron. Either wayit is a lofty dining experience not to be missed!

MALDIVESDid you know that the sea covers 99% of the Maldives and that its1,190 coral islands are grouped into 26 atolls spread over 90,000square kilometres? Amidst these sparkling islands in the Indian Oceanare sandbanks that come and go with the tides. When you stay at eitherBanyan Tree Vabbinfaru or Angsana Ihuru in the North Malé Atoll, orone of the tented pool villas at Banyan Tree Madivaru in the North Ari

Atoll, surprise your partner with an unforgettable moonlight dinner ona sandbank. Sip on champagne as your chef prepares freshly grilledseafood or prime cuts to the music of gently lapping waves.

MARRAKECH, MOROCCOAngsana Riads Collection Morocco comprises six unique traditionalriads in the heart of the old medina. Dine under the stars at the rooftopof Angsana Riad Blanc with its Aux Etoiles concept where you willbe treated to a selection of Moroccan and Thai nger food. Localfavourites like kefta meat skewers and briouats (Moroccan pastries)are served alongside Thai appetisers such as vegetarian spring roll,sh cake and Massaman curry, while traditional Moroccan mint teaand pastries provide a sweet ending.

PHUKET, THAILANDSavour an exquisite feast under a banyan tree overlooking a tranquillagoon when you choose Dinner of the Spirit. Inspired by the traditionof making rice offerings to Buddhist monks, six different types of rice- avours include lemongrass, watermelon, and turmeric-juniper -are prepared to complement the traditional Thai dishes. Whet theappetite with starters like spicy pomelo salad and deep-fried Phuketlobster wrapped with vermicelli, while main courses feature savourystir-fried tiger prawns with tamarind sauce, and beef and vegetablered curry. The selection of Thai sweets like black sticky rice withcustard and longan sticky rice with coconut sauce makes for a

perfect ending alongside the gentle tunes of the khim (a traditionalThai string instrument).

SPECIAL FEATURE 13



GET WET /

TAKESHELTERGlide through The Rainforest without thebugs and mud that comes with it

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Sawadee ka. The warm and gentle greetingyou hear when you step into Banyan TreeSpa, as the spa therapist ushers you to TheRainforest.

Embark on an experiential journey withinThe Rainforest where all you will hear isthe gentle trickling of rain, stirring tropicalshowers, and gushing water jets.

Launched in 2008 at Banyan Tree Spa Sanya

in Hainan Island, China, The Rainforest isa signature innovation by Banyan Tree Spa,designed to be the gateway to an invigoratinghydrothermal wellness experience. Mimickingthe changing ‘moods’ of a tropical rainforest,it combines traditional European spa andhydrothermal therapy with the essence ofAsian wellness philosophy through a seriesof hot and cold features.

To begin, pass through the Rain Walk asa gentle cascade of water – which getsgradually warmer to moderate your bodytemperature – preparing you for the restof the circuit. Once inside, you will bespoilt for choice.

In the Aroma Steam area, feel all tensionmelt away in the scented chamber as the

warm temperature induces perspirationfor a soothing cleansing session. Cool offat the refreshing Ice Fountain where youcan literally bathe in ice.

Get soaked with the different ExperienceShowers such as the Swiss Shower andBucket Drench Shower, one tug and atorrent of water comes raining downon you...a real wake-me-up if you werenodding off in the Sauna. For an equally

stimulating experience, the Tropical RainShower presents an alternating spray ofwarm and cool waters, with the moodenhanced by matching lighting and soundeffects within the cabin.

Proceed to the last stop, the Vitality Pool,where you can immerse yourself in warmwaters and choose amongst the different jetmassage stations to soothe knotted muscles.Stretch out on one of the heated loungersby the pool afterward and you may just belulled into a blissful nap.

Exclusive to Banyan Tree Spa, a variedselection of hydrothermal experiences isavailable at different resorts. These includea relaxing session in the Hammam and thearoma-infused Herbal Sauna, and being

slathered with warm mud in the Rasulchamber for detoxication. The BrineCavern’s combination of steam and salthelps clear respiratory passages, in thesame way as a sea water nasal spray but

without uncomfortable sensations.

Today, The Rainforest is available at fourof the newer Banyan Trees that took rootin the recent two years: From the tropicalislands of Hainan and Koh Samui in Chinaand Thailand respectively, to breezy RivieraMaya in Mexico and the desert plains ofBanyan Tree Al Wadi in Ras Al Khaimah,United Arab Emirates.

The Rainforest is a romantic haven ofserenity, warmth and comfort, ideal forcouples seeking a unique, intimate bondingexperience. It is also a refreshing alternativeto poolside sun-bathing with the girlfriends.Come experience it...salus per aqua or‘health by water’ in Latin...where betterthan The Rainforest for a start?

BANYAN TREE SPA 15



As Banyan Tree expands its global presencedelivering the quintessential experience thatguests have come to expect and seek out, thecompany is actively seeking to achieve greaterefciencies in delivering the comfort and

depth of experience for guests while remainingaligned with Banyan Tree’s founding values.Banyan Tree remains committed to being anagent of social and economic developmentin developing areas while safeguarding theecosystems where it has a presence.

Firstly, hotels are encouraged to implementone initiative each year that helps to conserveresources. This could be a best practice suchas replacing incandescent bulbs with compactuorescent bulbs or LED (light-emitting

diodes) lighting that is more energy-efcient,or reusing grey water for landscape irrigation.Innovative actions such as harnessing solarenergy, tapping into the waste heat energy(a by-product of air conditioning to heatwater), and collaborating with local schoolsto champion and test new approaches, havealso been instrumental towards achievingthis goal.

Additionally, environmental benchmarking andcertication by the internationally acclaimedEarthCheck system provided by EC3 Globalwas implemented in 2007 at Banyan TreeLijiang in China. The EarthCheck system wasselected as the external resource due to itsrigorous and thorough approach as well asfor its reliance upon background research insustainable tourism under the expertise of the

Sustainable Tourism Cooperative ResearchCentre. Banyan Tree Lijiang rst achievedSilver Certied status in 2008 and has beenworking to maintain that certication levelsince. On the basis of Banyan Tree Lijiang’s

test of EarthCheck, the company rolled out thesustainability benchmarking and certicationsystem across the group, with 13 properties

joining for Phase 1 of EarthCheck in 2010.

In 2007, Banyan Tree launched two CSRinitiatives - Greening Communities andSeedlings, to reinforce its commitment tosupport the social and natural environments,in line with its philosophy of “embracing theenvironment, empowering people”.

Intended to raise awareness of climatechange, Greening Communities challengesproperties to plant 2,000 trees per year. Whiletrees are one of nature’s key land-basedmeans to absorb, store, and process excessatmospheric carbon dioxide (one of the maincontributors to climate change), the primaryobjective is to engage local communities,hotel associates and guests through plantingtrees, thus passing along the message of thecauses of climate change and what eachperson can do to reduce it.

In the rst year, Greening Communitieswas implemented across eight Banyan Treeand Angsana hotels in Thailand, Indonesia,the Maldives, Seychelles, China, Laos, andAustralia, as well as the corporate head ofcein Singapore. This was followed by ve new

resort additions over the next two years, withmore destinations to be included as the Groupexpands its global presence. As of 2009,over 51,053 trees were planted worldwidethrough Greening Communities.

Seedlings is the group-wide communitydevelopment programme, in which youthsbetween the ages of 12 and 18 and consideredat risk of societal exclusion are given theappropriate support and opportunities overthe three stages of mentorship, scholarship,and optional internship. The aim is to provideyoung people with the motivation and meansto complete their education and successfullyenter the labour force as adults.

Selected Banyan Tree associates undergotraining implemented by the University ofWales to enable them to effectively mentoryouths under their guidance. Scholarshipscover school fees and other schooling expensesand are offered to youths who cannot affordto continue their education. The nal optionalstage is for a hotel-based internship to enablethe young adult to gather the work experienceneeded to secure future jobs within theirselected area of expertise.

Since its launch in 2008, the seven resortsparticipating in Seedlings have workedclosely with over 50 children. Due to theencouraging success of the programme, BanyanTree continues to expand the initiative, withmore children anticipated to be included inthe coming years.

CSR 1-2-3Making Corporate Social Responsibility a way of life and work

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AboutBanyan TreeBintanConservationLabThe Banyan Tree Bintan Conservation Lab wascreated to provide basic research facilitiesfor visiting experts and to drive awarenessfor conservation among guests and localcommunities. Since its founding in 2007,

the Lab has collaborated with regionaland international experts to host numerousresearch programmes. These include surveyson reptiles, amphibians, corals, birds, andbutteries, as well as a study on the AsianBox Turtle. The team also works closelywith the National University of Singaporefor ongoing ecosystem monitoring. BanyanTree Bintan Conservation Lab was awarded aPATA Gold Award in 2008 in the EcotourismProject category by the Pacic Asia TravelAssociation (PATA).

In May 2010, a hawksbill turtle nested on abeach near Banyan Tree Bintan in Indonesia,producing three sets of eggs and over 300baby turtles.

Due to threats of being consumed by predatorsor collected and sold for food, the eggs werecarefully moved to the safety of a protectedhatchery. Trained conservation ofcers fromBanyan Tree Bintan Conservation Lab assistedin this joint effort with the other hotels in

the area. The three batches of eggs hatchedon separate occasions between June and July. Guests, villagers, school children, andhotel staff bid the young hatchlings bonvoyage as they began their journey into theopen waters.

Hawksbill turtles are one of only two seaturtle species that nest around Bintan island.Although these turtles lay hundreds of eggs ina nesting season, it is estimated that only 1%survive to adulthood. Coupled with externalthreats like the illegal sale of its eggs, captureof the turtles for its meat and shell, and humanshing practices, the global population ofthe hawksbill turtle has been in decline.Hawksbill turtles are listed as being criticallyendangered by the International Union forthe Conservation of Nature.

Participating hotels are committed to:

1 New Resource ConservationInitiative Each YearTo conserve energy and water resources, toreduce the amount of waste sent to landllExample: Banyan Tree Bintan captures

runoff and excess rainwater for landscapeirrigation.

2000 Trees Per Year ForGreening CommunitiesRaise awareness of climate changeExample: Banyan Tree Phuket plants mangrovetrees to help extend the coastal defensesystem.

3 New Seedlings Youths EveryTwo YearsEmpower youths via mentorship andscholarshipExample: Banyan Tree resorts in the Maldivesmentor and provide additional tutorial supportfor young individuals.

Look WhoVisited

CorporateSocialResposibility1-2-3

CORPORATE SOCIAL RESPONSIBILITY 1717



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Available at banyantreegallery.com

Available at angsanagallery.com

PACKING FORTHE FAMILYMany of us love to travel, but few of us can say the same whenit comes to packing. Much less when it is packing for a familyvacation. Here are some useful tips and items to consider forthe next family holiday to make the trip more enjoyable.

It’s always handy for ladies to have a [1] cotton scarf (US$75) inthe bag - to be used to dress up a simple outt or to keep warmwhen it gets chilly. Include a sarong, as it will be a versatiletravel item – to be a skirt, dress, shawl, or picnic mat, and forthe ingenious, a bag! For dinners at a beach resort, gentlemencan consider this [3] hand-painted silk batik long-sleeve shirt(US$119) for a dash of Asian style.

When strolling along the beach or out at sea on a cruise, the [2]cotton sherman hat (US$16.90) will keep the sun out, while the[6] saa paper fan (US$9) – made from the mulberry plant, will keepyou cool and fresh.

If you prefer to bring your own toiletries for travel, the [5] GreenTea and Apple collection (shower gel US$20, body lotion US$22),

inspired by Banyan Tree Spa’s Apple and Green Tea PolisherTreatment will have you stepping out of the shower refreshedfrom top to toe! To feel at home, light up a [7] scented tin candlein jasmine or lemongrass (US$6) or [8] mini incense, packagedin an elegant silk box (US$19).

Luggage space is always a precious commodity... so save onspace with these adorable [4] sand-lled turtles (from US$2.70)- these nicely substitute bulky toys to accompany little oneswhen they go to sleep in an unfamiliar place. At the same time,you can also use them as paperweights to keep the maps fromying off the table.

Items in green are available at banyantreegallery.com, while thosein orange can be purchased online from angsanagallery.com.

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Did you use to rummage through second-hand thriftstores for that out-of-print vinyl record by The Beatles orlisten to Teresa Teng’s soulful melodies on the turntable?How about reading and folding the corners of magazinepages to mark an article for future reference?

As people move towards e-books and using MP3s,some innovative local communities have come up withcreative means to recycle objects like vinyl recordsand magazines, giving these discarded items anotherlease of life.

In Singapore, old vinyl records are remoulded to forman irregularly shaped bowl, also a talking point for thecoffee table. In China, newspapers are shredded andwound tightly around graphite sticks to serve thosewho prefer to wield an environmentally-friendly pencilover an electronic touch pad. The UNICEF-supportedSapansiri Community Centre in Bangkok engageslocal womenfolk under its home-based productionteam project to make colourful beaded jewellery fromdiscarded magazines and paper.

Billions of plastic bags are thrown every year around theworld. CONSERVE, a non-prot organisation in India,

pays rag pickers in a Delhi slum to collect unwantedplastic bags which are stitched together and mouldedto create vivid patterned covers for notebooks and totecarriers. In Jakarta, Indonesia, toothpaste tubes andbillboard vinyl are recycled by a team of hearing-impairedindividuals into bags and home accessories.

You don’t need to have the latest electronic gadget tobe fashionable. Being environmentally friendly can dothe job just as well!

All items are available for purchase online at

banyantreegallery.com. Prices range between US$0.40for a recycled newspaper pencil and US$45.40 for atote bag made from recycled toothpaste tubes.

BACK TO BASICSVinyl records, discarded plastic bags and old newspapers – what do they have in common?

BAN YA N T RE E G AL LE RY 19



SPOTLIGHT

BANYAN TREEMAYAKOBARIVIERA MAYA,MEXICO“Banyan Tree is like a theatre setting: we create a magicalatmosphere where dreams really can come true,” shares HoKwonPing, who co-founded Banyan Tree with his wife ClaireChiang and brother Ho Kwon Cjan.“

At Banyan Tree Mayakoba, located on the sun-drenched Caribbean coast onMexico’s Yucatan peninsula, you can count on the resort’s dedicated Romance

Manager to help make your dreams happen.

For those seeking to surprise their partner, make arrangements via email beforeyou arrive. Choose from the Romance Book’s amorous ideas on arrival and leaveeverything else in the good hands of the Romance Manager. Consider the Ixhel –named after the Mayan Moon Goddess, this destination dinin g experience takesyou on a slow cruise along the lagoon in a trajinera, a traditional Mexican boatwith colourful motifs. Or a traditional ceremony where you ask the Mayan godsto grant a special wish for your partner, and in return, plant a tree in the “Gardenof Love”.

Wedding arrangements run the gamut with western-style and Mayan spiritualceremonies, with unique venues like the garden of your own pool villa, on thebeach at sunrise, or a wooden timber deck overlooking the mangroves. Or forsomething quite exciting – a male guest surprised his ancée with a treasure huntaround the resort which culminated in her nding a dress and an invitation to t hespa, which was specially decorated for their wedding. Surprise!

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With close to 30 resorts and hotels around theworld, these ve new additions in China, Mauritius,and the United Arab Emirates (U.A.E.) in 2011 willopen their doors to deliver the romance of travelthat is integral to the Banyan Tree experience, andbring Angsana moments to a wider internationalaudience.

BANYAN TREE RIVERSIDE, CHINABanyan Tree Riverside in Shanghai, China, is aunique combination of modern low-rise hoteland courtyard-style villas that are assembled usingselected parts of old houses from different cornersof China. Located on the expansive Huangpuriverfront, it is a 30-minute drive from the Bundand Pudong Lujiazui central business district. Thedevelopment will feature facilities such as theaward-winning Banyan Tree Spa and Banyan TreeGallery, gourmet dining outlets, indoor and outdoorswimming pools, and meeting facilities.

BANYAN TREE MACAU, CHINALocated on the vibrant Cotai Strip and 15 minutesfrom the airport, Banyan Tree Macau offersvisitors a “Sanctuary for the Senses”. Part of thenew integrated development, Galaxy Macau, theresort comprises 246 suites and 10 pool villas. Spaacionados can seek quiet rejuvenation in one of

the 21 treatment rooms, or enjoy a private sessionin one’s spa suite or villa. The 1,330 square metreballroom sets the stage for unforgettable banquets,while the cabanas by the outdoor pool are idealfor intimate moments under a starlit sky.

ANGSANA HANGZHOU, CHINAFollowing Banyan Tree Hangzhou’s debut inDecember 2009, Angsana Hangzhou is slated toopen by second quarter 2011 within the integrated

Xixi Paradise development in China’s famed XixiNational Wetland Park. This contemporary hotelfeatures 59 rooms with stylish chinois touchesamid lush natural surrounds. Facilities at AngsanaHangzhou include the award-winning AngsanaSpa, an all-day dining restaurant with outdoorterrace, a poolside bar alongside an open-air roofgarden, meeting facilities and unique souvenirsat Angsana Gallery.

ANGSANA EASTERN MANGROVES INABU DHABI, U.A.E.Angsana Eastern Mangroves makes its brand debut inAbu Dhabi, U.A.E., with a unique location fringinga rare mangrove reserve. The hotel’s 224 roomsand suites evoke modern Arabia in its gracefullayout, whilst offering a back-to-nature experience

just 15 minutes’ drive from the bust ling citycentre. Relaxing Angsana Spa treatments, excitingrestaurants concepts featuring Thai, seafood cuisineand rooftop lounge, marine excursions, ballroomand meeting room facilities, cater to both leisureand business guests round the clock.

ANGSANA BALACLAVA, MAURITIUSAngsana Balaclava, a charming 50-suite boutiqueresort situated along the white sands of Baie auxTortues (Turtle Bay), will soon attract more visitors

to enjoy the sun, sea and marine life in Mauritius.This intimate all-suite hotel offers relaxation poolsor jet pools in most of its rooms. Convenient beachaccess and Angsana Spa complete with hammamand hydrotherapy pool make it ideal for leisureand business, Angsana Balaclava is located a short15-minute drive away from the capital of Port Louis,and is equipped with meeting facilities, all-dayrestaurant, specialty beach grill, and bar lounge.

WHERE THE BANYAN TREEBLOOMS ANDANGSANA BLOSSOMS As Banyan Tree continues its growth in Greater China, sister brand Angsanaspreads its roots to new frontiers

N EW OP EN IN GS 23



AWARDS 25



BANYAN TREE HOTELSAND RESORTS

AFRICA

Banyan Tree SeychellesP.O. Box 2086Anse Aux PinsMahé IslandRepublic of SeychellesTel: +248 383 500Fax: +248 383 [email protected]

AMERICAS

Banyan Tree Cabo MarquésBlvd. Cabo Marqués, Lote 1Col. Punta DiamanteAcapulco, Guerrero 39907MexicoTel: +52 744 434 0100Fax: +52 744 434 [email protected]

Banyan Tree MayakobaCarretera Federal Chetumal-Puerto Juárez Km. 298Playa del CarmenQuintana Roo 77710MexicoTel: +52 984 877 3688Fax: +52 984 877 [email protected]

ASIA PACIFIC

Banyan Tree Bangkok21/100 South Sathon RoadSathonBangkok 10120ThailandTel: +66 2 679 1200Fax: +66 2 679 [email protected]

Banyan Tree Bintan Jalan Teluk BerembangLaguna Bintan ResortLagoi 29155Bintan ResortsIndonesiaTel: +62 770 693 100Fax: +62 770 693 [email protected]

Banyan Tree Club & Spa SeoulSan 5-5, Jang Chung-Dong 2-Ga

Jung-GuSeoul 100-857KoreaTel: +82 2 2250 8000Fax: +82 2 2250 [email protected]

Banyan Tree Hangzhou2 Westbrook ResortZijingang RoadHangzhouZhejiang Province 310030People’s Republic of ChinaTel: +86 571 8586 0000Fax: +86 571 8586 [email protected]

Banyan Tree LijiangYuerong Road, ShuheGucheng DistrictLijiangYunnan Province 674100People’s Republic of ChinaTel: +86 888 533 1111Fax: +86 888 533 [email protected]

Banyan Tree Phuket33, 33/27 Moo 4 SrisoonthornRoadCherngtalay, Amphur TalangPhuket 83110ThailandTel: +66 76 372 400Fax: +66 76 324 [email protected]

Banyan Tree RinghaHong Po Village

Jian Tang TownShangri-La CountyDiqing Tibetan AutonomousPrefectureYunnan Province 674400People’s Republic of ChinaTel: +86 887 828 8822Fax: +86 887 828 [email protected]

Banyan Tree Samui99/9 Moo 4, Maret, SamuiSurat Thani 84310ThailandTel: +66 77 915 333Fax: +66 77 458 [email protected]

Banyan Tree SanyaNo. 6 Luling RoadSanyaHainan 572000People’s Republic of ChinaTel: +86 898 8860 9988Fax: +86 898 8860 [email protected]

Banyan Tree Ungasan Jl. Melasti, Banjar KelodUngasan, Bali 80364IndonesiaTel: +62 361 300 7000Fax: +62 361 300 [email protected]

MIDDLE EAST

Banyan Tree Al Wadi Al Mazraa, P.O. Box 35288Ras Al KhaimahUnited Arab EmiratesTel: +971 7 206 7777Fax: +971 7 243 [email protected]

SOUTH ASIA

Banyan Tree MadivaruAA. Ethere Madivaru

North Ari AtollRepublic of MaldivesTel: +960 666 0760Fax: +960 666 [email protected]

Banyan Tree VabbinfaruVabbinfaru IslandNorth Malé AtollRepublic of MaldivesTel: +960 664 3147Fax: +960 664 [email protected]

CORPORATE OFFICE Banyan Tree Hotels and ResortsGroup Marketing Services211 Upper Bukit Timah RoadSingapore 588182Tel: +65 6849 5899Fax: +65 6462 [email protected]

GLOBAL MARKETINGNETWORK

AMERICAS

MexicoTel: +52 55 5004 0101Fax: +52 55 5281 [email protected]

United States – Los AngelesTel: +1 805 212 [email protected]

United States – New YorkTel: +1 212 515 5693Fax: +1 212 515 [email protected]

ASIA PACIFIC

AustraliaTel: +61 2 9411 5576Fax: +61 2 9411 [email protected]

China - Beijing Tel: +86 10 8515 1828Fax: +86 10 8587 [email protected]

China - ShanghaiTel: +86 21 6335 2929Fax: +86 21 6335 [email protected]

Hong Kong Tel: +852 2312 1815Fax: +852 2312 [email protected]

Japan & KoreaTel: +81 3 3548 0333Fax: +81 3 3548 [email protected]

Southeast AsiaTel: +65 6849 5800Fax: +65 6462 [email protected]

Taiwan

Tel: +886 2 2717 [email protected]

EUROPE

FranceTel: +33 1 4013 0760Fax: +33 1 4272 [email protected]

Germany, Austria & SwitzerlandTel: +49 30 700 140 215

Fax: +49 30 700 140 [email protected]

ItalyTel: +39 02 669 9271Fax: +39 02 669 [email protected]

RussiaTel: +7 495 935 8927Fax: +7 495 937 [email protected]

SpainTel: +34 91 411 0747Fax: +34 91 563 [email protected]

UkraineTel: +380 44 278 7767Fax: +380 44 278 [email protected]

United KingdomTel: +44 20 7841 2781Fax: +44 20 7841 [email protected]

MIDDLE EAST

United Arab Emirates

Tel: +971 4286 5586Fax: +971 4286 [email protected]

SOUTH ASIA

India & Sri Lanka Tel: +94 11 454 1727Fax: +94 11 258 [email protected]

ANGSANA HOTELS ANDRESORTS

AFRICA

ANGSANA RIADS COLLECTIONMOROCCORiad Dar ZaouiaN1 Riad Zitoun Jdid DerbNaKouss Derb Zaouia40000 MarrakechMoroccoTel: +212 524 388 905/6Fax: +212 524 386 [email protected]

Angsana Riad Bab FirdausN. 57 -58 Rue de la BahiaRiad Zitoun Jdid, Medina40000 MarrakechMorocco

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Angsana Riad BlancN. 25 Derb Si SaidRiad Zitoun Jdid, Medina40000 MarrakechMorocco

Angsana Riad LydinesN. 45 Derb Abda, Kasbah40000 Marrakech

Morocco

Angsana Riad Si SaidN. 1-2-4 Derb Abbes El FassiRiad Zitoun Jdid, Medina40000 MarrakechMorocco

Angsana Riad TiwalineN. 10 Derb El ArsaRiad Zitoun Jdid, Medina40000 MarrakechMorocco

ASIA PACIFIC

Angsana Bintan Jalan Teluk BerembangLaguna Bintan ResortLagoi 29155Bintan ResortsIndonesiaTel: +62 770 693 111Fax: +62 770 693 [email protected]

Angsana Fuxian LakeNo 8 Huanhu BeiluChengjiangYunnan Province 652500People’s Republic of China

Tel: +86 877 681 8888Fax: +86 877 681 [email protected]

Angsana Great Barrier Reef 1 Veivers RoadPalm Cove, CairnsQueensland 4879AustraliaTel: +61 7 4055 3000Fax: +61 7 4059 [email protected]

SOUTH ASIA

Angsana BangaloreNorthwest CountryMain Doddaballapur RoadRajankunteBangalore 560064IndiaTel: +91 80 2846 8892Fax: +91 80 2846 [email protected]

Angsana IhuruNorth Malé AtollRepublic of MaldivesTel: +960 664 3502Fax: +960 664 [email protected]

Angsana VelavaruSouth Nilandhe Atoll (DhaaluAtoll)Republic of MaldivesTel: +960 676 0028Fax: +960 676 [email protected]

ANGSANA AFFILIATEDHOTELS

SOUTH ASIA

Deer Park Hote lGiritalePolonnaruwaSri LankaTel: +9427 224 6272/ 6432/7685/ 7686Fax: +9427 224 [email protected]

ASIA PACIFIC

Maison Souvannaphoum HotelRue Chao Fa NgumBan Thatluang, PO Box 741Luang PrabangLaosPeople Democratic RepublicTel: +856 71 254 609Fax: +856 71 212 577

[email protected]

OTHER HOTEL

ASIA PACIFIC

Gyalthang Dzong HotelZhongdian Shangri-LaDiqing Tibetan AutonomousPrefectureYunnan Province 674400People’s Republic of ChinaTel: +86 887 822 3646Fax: +86 887 822 [email protected]

CORPORATE OFFICE

Angsana Hotels and ResortsGroup Marketing Services211 Upper Bukit Timah RoadSingapore 588182Tel: +65 6849 5799Fax: +65 6463 [email protected]

GLOBAL MARKETINGNETWORK

AMERICASMexicoTel: +52 55 5004 0101Fax: +52 55 5281 [email protected]

United States – Los AngelesTel: +1 805 212 [email protected]

United States – New YorkTel: +1 212 515 5693Fax: +1 212 515 [email protected]

ASIA PACIFIC

AustraliaTel: +61 2 9411 5576Fax: +61 2 9411 [email protected]

China - BeijingTel: +86 10 8515 1828Fax: +86 10 8587 [email protected]

China - ShanghaiTel: +86 21 6335 2929Fax: +86 21 6335 [email protected]

Hong Kong Tel: +852 2312 1815Fax: +852 2312 [email protected]

Japan & KoreaTel: +81 3 3548 0333Fax: +81 3 3548 [email protected]

Southeast AsiaTel: +65 6849 5788Fax: +65 6462 [email protected]

Taiwan Tel: +886 2 2717 [email protected]

EUROPE

FranceTel: +33 1 4013 0760Fax: +33 1 4272 [email protected]

Germany, Austria & SwitzerlandTel: +49 30 700 140 215Fax: +49 30 700 140 [email protected]

ItalyTel: +39 02 669 9271Fax: +39 02 669 [email protected]

RussiaTel: +7 495 935 8927Fax: +7 495 937 [email protected]

SpainTel: +34 91 411 0747Fax: +34 91 563 [email protected]

UkraineTel: +380 44 278 7767Fax: +380 44 278 [email protected]

United KingdomTel: +44 20 7841 2781Fax: +44 20 7841 [email protected]

MIDDLE EAST

United Arab EmiratesTel: +971 4286 5586Fax: +971 4286 5589

[email protected] SOUTH ASIA

India & Sri Lanka Tel: +94 11 454 1727Fax: +94 11 258 [email protected]

TOLL-FREE NUMBERS

AMERICAS

MexicoTel: 001 888 213 4992

United StatesTel: 1 800 591 0439

ASIA PACIFIC Australia Tel: 1 800 050 019

ChinaTel: 400 120 1161

Hong Kong Tel: 800 903 881

JapanTel: 0120 778 187

SingaporeTel: 1 800 232 5599

EUROPE

FranceTel: 00 800 3002 0000

Germany Tel: 00 800 3002 0000

SpainTel: 00 800 3002 0000

United KingdomTel: 00 800 3002 0000

MIDDLE EAST

United Arab EmiratesTel: 800 065 0586

DIRECTORY GUIDE 27

under the banyan tree 8

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