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Uncovering the hidden potential of the Belgian workforce: Putting the focus on less favoured groups Michael Tack & Koen Verlinden

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Page 1: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

U n c o v e r i n g t h e h i d d e n p o t e n t i a l o f

t h e B e l g i a n w o r k f o r c e : P u t t i n g t h e

f o c u s o n l e s s f a v o u r e d g r o u p s

Michael Tack & Koen Verlinden

Page 2: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Content

▪ Introduction

▪ The Selor Selection Procedure

▪ The challenge

▪ The answers

▪ Conclusion

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Page 3: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Introduction

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Page 4: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Our Mission

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▪ On the basis of recruitment, selection, orientation and certification, Selor contributes to talent management in the labour market.

▪ With a clear code of ethics, it provides a guarantee in these skill-based projects of objectivity and equal opportunities for every candidate.

▪ The methodology and tools used are part of a scientifically based (evidence-based) approach.

▪ From its unique position as a centre of expertise on the HR landscape and the government, Selor formulates a recommendation on policy

Page 5: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Our Vision

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SELOR TALENT MANAGEMNT

• as an HR consultant who offers the customer a tailored solution.

SELOR PROXIMITY

• as a unique job partner who supports talented profiles in the labour market.

POWERED BY SELOR

• as the employer of choice for talent, with an eye for innovation and initiative.

SELOR EMPLOYER OF CHOICE

• as an expertise centre that, through its directing role, enters into partnerships in the HR field.

SELOR ENGAGEMENT

• as a committed public authority that offers the public a return on its investments.

Page 6: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Selor Engagement

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Selor as an engaged public authority that offers the

public a return on its investments

• Develop Selor into a trendsetter in corporate

governance.

Page 7: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Our Screeningmodel

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Page 8: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

PRESENT: SCREENING MODEL

Entry ticket or degree/diploma

Generic Screening

PC

Specific Screening

PC/interview

Module 0

Module 1

Module 2

Page 9: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

PRESENT: SCREENING MODEL

“Basic competencies and cognitive abilities proven by a degree of a certain level or the

equivalent of the degree”

Module 0

Module 1

Module 2

Page 10: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

PRESENT: SCREENING MODEL

“Generic competencies and cognitive abilities equivalent to the level of functioning””

Module 0

Module 1

Module 2

Page 11: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

PRESENT: SCREENING MODEL

Module 0

Module 1

Module 2

Exemption

Development Buffer

Exemption

Development Buffer

No exemption

Pass/Fail Pass/Fail

Ranking

Page 12: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The challenge

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• Equal opportunities for all candidates

• No talent should be unused

Page 13: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answer

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Different approach of different target groups:

• People with disabilities

• Candidates from a non-european origin

• Candidates for ‘bottleneck jobs’

• Candidates with a low level of education

Page 14: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answer: Candidates with

disabilities

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• Additional time

• Special software (Braille, ‘extreme zooming’ software, etc.)

• Avoiding specific formats when presenting information (e.g. tables

are preferred above graphs)

Page 15: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Typical for this group of applicants:

• Dutch/French ≠ first language

Þ Video based SJT

Þ Spoken language

Þ Non verbal behaviour supports the content

Þ Collaboration with the agency responsible for the integration and language education of immigrants

Þ Avoiding stereotypes in the casting

Page 16: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Reduction of text in test instructions

Page 17: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Results: AI ratio

Page 18: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Test the test

Page 19: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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• 2 tests : PCIB & NUMA

• Population mixte

PCIB NUMA

NL

AUTO 702 466

ALL 26 159

FR

AUTO 1358 /

ALL 200 /

Page 20: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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• H1: NUMA & PCIB01 : AI

• H2: AI (NUMA) > AI (PCIB01)

NUMA PCIB01

H1 AI (NUMA) √ AI (PCIB01) X

FR -- .84 (.06 /.07)

-- c2 = .40, p =.53

NL .58 (.32 /.55)

.92 (.11 /.12)

--c2 = 25.53, p =.00 c2 = .02, p =.88

H2 AI (NUMA) > AI (PCIB01) √

FR z = -12.89, p < .001

OV/Q AI PCIB01 (FR) ≠ AI PCIB01 (NDL) √

FR -NDL z = 5.81, p < .001

Page 21: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Acculturation

• EFFECTS within the NUMA-test

‧Age: r = -.21

‧Sexe: d = .28 (M > V)

‧Etnische status: d = .78 (B > M)

•EFFECTS within the PCIB test

‧Age: r = -.12

‧Sexe: d = .47/.49 (V > F)

‧Ethnic status: d = .23/.25 (B > M)

Page 22: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Acculturation

• High scores on the scale of acculturation (1-6):

‧Guest language 5.91

‧Guest Rules 5.53

‧Guestn contacts 5.11

‧Heritage rules 4.87

‧Heritage rules 4.70

‧Heritage contacts 3.64

‣ Men score higher on heritage scales

Atypic group

Page 23: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates from

a non-european origin

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Acculturation

•Relations with performance

‣NUMA: negative correlation heritage language (β = -.19)

‣ PCIB01: negative correlation with knowledge of heritage rules (β = -.14)

Moderate effect of acculturation

Homogenity of sample

Page 24: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 25: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 26: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 27: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 28: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 29: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 30: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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Page 31: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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▪ Integration within Screening Model

Generic screening

Specific screening

Specific screening

Generic screening

Page 32: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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▪ EG New procedure for doctors

▪ Generic screening Module 1

▪ Abstract reasoning, Information & Task management, Key Competencies

Page 33: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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▪ EG New procedure for doctors

▪ Assessment center

▪ PC-test (SJT with 3 competencies)

▪ A&P exercise (target group : doctors)

▪ Validated case (specific)

▪ Interview

Page 34: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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▪ More flexible screeningsprocedures

▪ One day testings

▪ Adapted testings (parallel testing)

▪ Adapted SJT’s

▪ Collaboration with clients (SME)

▪ Technical questionnaires (validated) on Selor Platform

▪ Assessments

Page 35: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates for a

bottleneck-job

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▪ Results

Criterium

Criterium NL ó FR Totaal

Vacancy + 4 NL / 2 FR 6

Vacancy - 1 NL / 1 FR 2

Number of inscriptions 45 NL / 29 FR 74

Number of candidats 24 NL / 23 FR 47

Number of succeeds 9 NL / 4 FR 13

Page 36: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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▪ This group of applicants:

▪ Negative attitude towards testing

▪ Low test motivation

▪ In order to meet their concerns

Page 37: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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▪ Abstract reasoning items:

Using classic test formats, replacing abstract

figures by every day objects

Page 38: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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▪ Example: Reasoning ability tests without

abstract images

Page 39: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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▪ Example: Reasoning ability tests without

abstract images

Page 40: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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▪ Example: Reasoning ability tests without

abstract images

Page 41: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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▪ Measuring cognitive competencies by

offering cases with complex information

▪ No written information

▪ Visuals

▪ Voice over

Page 42: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

The answers: Candidates with

a low level of education

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Page 43: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Conclusion

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‘Equal opportunities for all’ implies a mix of

innovation and methodological rigour

We…

… have made some important efforts

… are seeing some results

… have to keep investing in new test formats

Page 44: Uncovering the hidden potential of the Belgian workforce ... · POWERED BY SELOR • as the employer of choice for talent, with an eye for innovation and initiative. SELOR EMPLOYER

Contact

▪ Michael Tack

▪ Koen Verlinden

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www.selor.be [email protected] +32 473 932 910 @verlinko

http://www.linkedin.com/pub/koen-verlinden/1/511/985

www.bdo.be [email protected] +32 498 67 92 62 @michaeltack1

https://be.linkedin.com/pub/michael-tack/6/29/a01