um recreation services annual report 2014-15

RECREATION SERVICES

2014/2015ANNUAL REPORT

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2 | 2014/15 ANNUAL REPORT

Table of Contents

About .........................................................................................................................3

Facilities & Programs

The Numbers.........................................................................................................4

Highlights ................................................................................................................5

Participation & Engagement

The Numbers.........................................................................................................6

Highlights ................................................................................................................7

Campus Impact

The Numbers.........................................................................................................8

Highlights ................................................................................................................9

Looking Ahead

The Year to Come ............................................................................................ 10

Our Team............................................................................................................... 11

2014/15 Recreation Services Annual Report Dear University of Manitoba Community,

On behalf of the staff of Recreation Services, I am excited to introduce the 2014/2015 Recreation Services Annual Report, a first for our department. Through this report you will discover our stories, accomplishments and successes of the year, from April 2014 to March 2015.

2015 was a monumental year for Recreation Services and the University of Manitoba. We said goodbye to our undersized and aging fitness center and ushered in a new era of fitness, sport and recreation with the opening of the Active Living Centre in late February. At over 100,000 square feet and four stories tall, the Active Living Centre sits proudly at the west entrance of the Fort Garry campus welcoming and inspiring our patrons to reap the benefits of this world-class facility. The Active Living Centre now provides the community with facilities and research opportunities that can help Manitobans create healthier lifestyles.

Recreation Services is more than just a gym or a place to take a program. Recreation Services is a vital campus resource that provides opportunities for students, staff and the community to find a healthy mind-body balance. Recreation Services, through its facilities and programs, strives to help develop the communities it serves so that they may live better.

Recreation Services has served the University of Manitoba and the local community for over 85 years and we look forward to another 85 years of encouraging Manitobans to make life vibrant, rewarding and fun.

Sincerely,

JARED LADOBRUK Marketing Coordinator, Recreation Services

ABOUT

UOFMACTIVELIVING.CA | 3

What We Do Recreation Services is a service unit within the Faculty of Kinesiology and Recreation Management at the University of Manitoba. We provide active living opportunities for 29,000 U of M Students, Faculty & Staff, Alumni and the community at large at two campus locations.

Membership & Facilities Recreation Services provides membership options for U of M Students, Staff, Alumni and the general community. Our world class facilities promote opportunities and inspire our patrons to make active living an integral part of their day.

Programs & Learning We believe that recreation is essential to personal health and wellbeing. Our programs are designed to engage our communities in fun and learning that can help to improve quality of life.

Services We provide a full compliment of ancillary services that are designed to meet the health and fitness, lifestyle and career goals of the community.

Mission

To provide accessible, educational and enjoyable recreational experiences that benefit the campus and surrounding communities.

Vision

We will be recognized as innovators in leisure and recreation and through our programming and facilities we will develop

communities that live actively so that they may live better.

Goals To deliver on our vision, we make decisions and prioritize work that will:

1. Enhance the student experience

2. Create a workplace that will allow staff to be the best they can be

3. Create a sense of belonging and community

4. Increase participation

BE ACTIVE, LIVE WELL, SUCCEED!

FACILITIES & PROGRAMS


BE ACTIVEThrough our world-class facilities, diverse programming portfolio and professional staff, we inspire our communities to Be Active.


1,000,000 SQUARE FEETis the total amount of space dedicated to fitness, sport and recreation at the University of Manitoba.

160 PIECES OF CARDIO EQUIPMENT IN THE ALC

40 AVG. NUMBER WEEKLY GROUP FITNESS CLASSES

15 DIFFERENT ADULT PROGRAM CATEGORIES

1,000FREE WEIGHTS IN THE ACTIVE LIVING CENTRE

500TOTAL METRES OF INDOOR TRACK

39UNIQUE SPACES FOR RECREATION & SPORT

6BUILDINGS AT TWO CAMPUS LOCATIONS

346INSTRUCTIONAL/SPECIALTY CLASSES OFFERED

12INTRAMURAL SPORTS OFFERED EACH TERM

10NUMBER OF REC CLUBS


HOURS OF OPEN GYM, ICE, POOL & COURT TIME WERE

AVAILABLE EACH WEEK.

800

Specialized & Highly Trained Staff• All of our group fitness instructors are certified through the

Manitoba Fitness Council.

• All personal training staff are certified through the Canadian Society of Exercise Physiology as Certified Personal Trainers or Certified Exercise Physiologists. Many of our trainers have also completed a Bachelor of Kinesiology degree.

• We provide occupational testing for over 11 agencies that train highly specialized fire, paramedic and law enforcement personnel.

• Moe Oye, our Judo instructor for over 20 years, is the only active 8th degree black belt in Western Canada.

• Ulla Liljegren, Coordinator of Fitness and Lifestyle Services, has been with Recreation Services for over 30 years.

Comprehensive & State-Of-The-Art Facilities• The Active Living Centre, at over 100,000 square feet, carries a

LEED Silver certification.

• Our facilities are multi-purpose including aquatics, court sports, fitness and resistance training, running and ice sports.

• Our facilities are accessible. The Active Living Centre meets or exceeds the standards for accessibility design as per the 2010 City of Winnipeg Accessibility Design Standards.

• The Active Living Centre has the third largest quantity of Precor networked fitness units in the world with 132 units.

• The Joe Doupe Recreation Centre, our Bannatyne Campus facility, received a major equipment upgrade as part of the Active Living Centre project in the spring of 2015.

• Our Facebook posts, chronicling the construction of the Active Living Centre, reached a staggering 90,000 people resulting in 370 new page likes. Our opening day video reached 6,472 people.

Programming Philosophies• We believe that recreation is essential to personal health and

wellbeing.

• We believe that through participation in our programs and services individuals, families and our community can be stronger and healthier.

• We strive to offer programs that allow you to “be the best you” where you leave feeling rejuvenated, revived and refreshed.

• Our programs will provide quality opportunities that promote a sense of community, social interaction and opportunities for stress relief.

120+FREE CLASSES WERE

OFFERED DURING OUR TWO FREE WEEK EVENTS


12,741 UNIVERSITY OF MANITOBA STUDENTSactivated a Recreation Services student membership in the first term of the Sport and Recreation Fee era.

PARTICIPATION & ENGAGEMENT



LIVE WELLWe strive to engage our communities in active, healthy living that will bring forth meaningful change to all who participate.

19,834 U OF M STUDENT MEMBERS

14,837MOMENTS OF STUDENT ENGAGEMENT

3,293INTRAMURAL PARTICIPANTS

23,844GROUP FITNESS CLASS PARTICIPANTS

474,818MEMBER VISITS AT BOTH CAMPUS LOCATIONS

25,139TOTAL MEMBERS

2,353VISITS PER DAY IN THE ACTIVE LIVING CENTRE

197VISITS PER DAY AT THE JOE DOUPE CENTRE

1,076REC CLUBS MEMBERS

329INTRAMURAL TEAMS



Student & Community EngagementINTRAMURAL SPORTS & CLUBS• Intramural participants by degree year (Fort Garry campus):

21% Freshman, 18% Sophmore, 43% Junior, 9% Senior and 9% Grad Students.

• We had 283 teams and 2,841 intramural participants in our Fort Garry campus program. We had 46 teams and 452 intramural participants in our Bannatyne campus program.

• We had approximately 14,837 moments of student engagement/participation during the intramural season i.e. every time a student took part in an intramural game = 1 incident of participation.

• Our REC Clubs had a record year of participants with 1,076 U of M students, staff, alumni and community members.

• The Ice Intrepid Synchronized Skate team, who has been a club for 13 years at the U of M, finished 8th in the Skate Canada national championships. The Ultimate Frisbee team finished 1st in both the Prairie Regional and the Canadian University Championships.

MEMBERSHIP, INSTRUCTIONAL PROGRAMS, UMLEAGUES & MORE

• Memberships sold by category: 1,067 Staff & 50 Staff Spouse, 541 Alumni, 149 Community, 122 Dependent, 78 Intermediate, 482 Lifestyle (formerly Student for Life category), 788 Non-UofM Student, 129 Senior/Super Senior.

• Over 1,500 participants registered for an instructional/specialty program.

• 689 occupational testing participants took a test for fire, paramedic and law enforcement employment standards.

• The UMLeagues, our recreational sports leagues, had 1,322 players (50% of participants are U of M Alumni) and 60 teams in basketball, hockey and soccer.

• The University of Manitoba Hockey League (UMHL), has been active for over 25 years.

Student Employment• 34 U of M students were employed as Customer Services

Representatives serving Recreation Services members, Mini U and Bison Sport clients working approximately 15,000 hours.

• 15 U of M students were employed as Fitness Attendants and Personal Trainers.

• 8 supervisors and 42 officials and scorekeepers were employed with the Intramural Sports program working a combined total of 4,700 hours.

• A 2014/15 survey reported that 100% of Customer Service staff said they would recommend their job to others.

INTRAMURAL GAMES WERE

PLAYED

U OF M STUDENTS WEREEMPLOYED FOR THE

INTRAMURAL SEASON

50

1,171

CAMPUS IMPACT

CAMPUS IMPACT


SUCCEEDWe work to ensure that our facilities, programs and services support a healthy and active campus community and will contribute to enhancing the lives of our patrons and the success of the institution.

The Benefits of Campus Recreation The benefits of participating in campus recreation, with respect to the student, are no longer anecdotal. There is now a growing body of literature that provides credible evidence that shows the value of campus recreational sports on college and university campuses. Recent studies have revealed that students who participate in recreational sports opportunities have higher retention rates, improved health and wellness and higher grade point averages. Campus recreation programs also have an impact beyond the classroom providing students with skills/abilities that they will use after university.

0.13STUDENTS WHO WERE MEMBERS OF THEIR CAM-PUS RECREATIONAL FACILITIES HAD GPAS THAT WERE 0.13 POINTS HIGHER VERSUS THOSE WHO WEREN’T.2

68%OF STUDENTS REPORT THAT CAMPUS RECRE-ATION FACILITIES INFLUENCED THEIR DECISION OF WHICH UNIVERSITY TO ATTEND.1

75% OF STUDENTS REPORT THAT PARTICIPATING IN RECREATIONAL ACTIVITIES HAS EXPANDED THEIR INTEREST IN STAYING HEALTHY AND FIT.1

64%OF STUDENTS REPORT THAT INCREASED PARTIC-IPATION IN CAMPUS RECREATION HAS PROVIDED THEM WITH SKILLS/ABILITIES THAT WILL BE USED AFTER UNIVERSITY.1

74%OF STUDENTS REPORT THAT CAMPUS RECRE-ATION FACILITIES INFLUENCED THEIR DECISION TO STAY AT THEIR CHOSEN INSTITUTION.1

86% OF STUDENTS REPORT THAT STRESS MANAGE-MENT WAS ATTRIBUTED TO THEIR PARTICIPATION IN RECREATION FACILITIES AND PROGRAMS.1

1Forrester, S. (2014). Source: The Benefits of Campus Recreation. Corvallis, OR: NIRSA 2Pivarnik, J. (2014). Source: Academic Success and Retention. The Role of Recreational Sports. Corvallis, OR: NIRSA

CAMPUS IMPACT


Student DevelopmentRecreation Services strives to help develop the student. Beyond providing opportunities for physical activity and social interaction, we are also educators. We create valuable learning experiences through our programs, employment, services and facilities, which support student success and enhance the student experience. We surveyed our student participants to help us understand the impact we were having on this population.

• 71% of intramural sports participants surveyed said that the intramural sports program contributed to their academic success in university.

• Specifically, students were asked if they agreed that the intramural sports program helped in certain areas: 59% reported an improvement in time management skills, 50% reported multi-tasking skills improved, 74% reported teamwork skills improved, 69% reported improved communications skills, 61% reported improved leadership skills and 43% reported an improvement in problem solving skills.

• 86% of students reported the intramural program improved networking skills, 89% said the program helped with stress relief, 93% reported that the program helped them stay healthy and active and 86% reported that the program helped to provide growth outside of the classroom.

• 72% of students reported that they were active in our programs at least two times per week.

• 51% of students surveyed, who were members of the facilities or program participants, reported that they had a GPA of 3.5 or higher.

Impact on the Campus & BeyondOur membership and programming opportunities are also available to the general campus and surrounding communities. We strive to impact these communities by creating opportunities for them to be active so that they may live better. The following are results from our 2014/2105 program survey with over 1,800 students, staff and community members responding.

- INTRAMURAL PARTICIPANT SURVEY RESPONSE

INTRAMURALS GIVES ME A NICE PHYSICAL

BREAK FROM ALL THE MENTAL STRESS FROM SCHOOL AND ALLOWS

ME TO WORK OFF A LITTLE BIT OF THAT

SCHOOL ANXIETY AND HAVE FUN.

“

“

• 84% of program participants said our programs expanded their interests in being physically fit and active.

• 89% agreed that our programs contributed to quality of life.

• 77% agreed that our programs improved their overall sense of well-being.

• 55% agreed that our programs helped to improve self confidence.

• 73% agreed that our programs helped to improve their fitness level.

• 50% agreed that our programs helped improve stress management.

• 64% agreed that our programs helped improve overall health.

LOOKING AHEAD


The Year Ahead and BeyondWe are excited about the future as we enter our first full academic calendar year in the new Active Living Centre. In only a few short months we are seeing the true impact that this space is having on the University of Manitoba campus. Participation is growing in all areas and is no doubt correlated to the opening of this space.

At the time of writing 11,000 students , or more than one third of the University of Manitoba student body, have made an investment in their health and wellbeing by activating a student membership. Membership numbers are up in our staff, alumni and community categories. Our program numbers are also up and given the momentum we are seeing, we anticipate a banner year for participation. These are truly exciting times and we are eager to continue this trend for the coming year.

Looking to the horizon we have some key projects that will positively impact our ability to deliver innovative and sustainable programming, services and facilities for years to come. First, we are currently in the final stages of development of a strategic plan that will give us a firm direction for the coming year and beyond. We have outlined areas that need our attention and development and will capitalize on areas of strength so that we can continue to meet the current and future needs of our patrons. We are being proactive in strategy to continue to make us relevant to the success of the institution.

Second, we are currently in the process of searching for a new software platform to help us better manage our clients and programming needs. We are working with key stakeholders in our Faculty to find innovative customer relationship management solutions that will allow us to deliver a better overall experience.

Finally, we are always looking to add to or improve our program offerings. For a second straight year we will develop and deliver a customer service survey so that we can hear directly from our patrons. We recognize a changing campus environment and we want to hear the voices of those who matter most to us so that we can deliver services and programs that best meet their needs.

Thank you for taking the time to read our story. We hope you will join us again in 2015/16 so that we can update you on another successful year at the University of Manitoba.

OUR TEAM


2014/15 Organizational Chart

GENE MULLERDIRECTOR, ACTIVE LIVING

TANYA ANGUSDIRECTOR, RECREATION SERVICES

JARED LADOBRUKMARKETING COORDINATOR

EMILY GEORGECOORDINATOR, ADULT WELLNESS & LEAGUES

JENNIFER HURRIECOORDINATOR, HEALTH PROMOTION & ASSESSMENT

CHARWIN DAHLMEMBERSHIP COORDINATOR

ULLA LILJEGRENFITNESS & PROGRAMS COORDINATOR

KYLA RAYCOORDINATOR, INTRAMURAL SPORTS & CLUBS

ORION NGASSIST. COORDINATOR, INTRAMURAL SPORTS & CLUBS

KERRI CHASESUPERVISOR, JOE DOUPE RECREATION CENTRE

ANDREA DIETRICHCOORDINATOR, FITNESS & FACILITIES JOE DOUPE

CHRISTIAN ROWSONSUPERVISOR, CUSTOMER SERVICE

CHELSEY PROKESCHEVENING COORDINATOR, CUSTOMER SERVICE

Contact:Gene Muller: [email protected] Angus: [email protected]

Recreation Services

145 Frank Kennedy Centre

University of Manitoba

Winnipeg, Manitoba Canada R3T 2N2

204.474.6100 | uofmactiveliving.ca

Comments or Questions: [email protected]

um recreation services annual report 2014-15

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