ukces workshop 190111dmh
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Transformation of Careers Services: new and emerging markets.TRANSCRIPT
Transformation of careers services: new
and emerging markets?
Deirdre Hughes,Institute for Employment ResearchUniversity of [email protected]
Context: Careers Services Transformation
Smart growth – developing an economy based on knowledge and innovation
Sustainable growth – promoting a more resource efficient, greener and more competitive economy
Inclusive growth – fostering a highemployment economy delivering economic, social and territorial cohesion
Europe 2020 – the post Lisbon strategy
-
Careers Services Transformation:
New public, private and social enterprise arrangements?
Aim
To explore public and private sector careers service arrangements, including new social enterprise developments, and to assess the impact of current policy developments likely to influence and shape individual choice in career direction and learning.
ICT and Market Principles (1995 -2004)
The potential of applying market principles to the delivery of careers guidance services.
Lessons learned from the United States - four market-based models of delivery and three possible roles for government
Watts, A.G. (1995). Applying Market Principles to the Delivery of Careers Guidance
Services: a critical review. British Journal of Guidance and Counselling, 23(1), pp.69-81.
Hughes, D. & Gray, S. (2004). A Market in Career Provision? Learning from
Experiences on the East Coast of America. Derby: Centre for Guidance Studies,
University of Derby.
Range of options available to Government: Stimulate the market to build its capacity
Regulate the market to assure the quality of services and protect public interest
Compensate for market failure , where appropriate.
ICT and Markets (2005-2010) Watts et al (2005) reaffirmed earlier findings
within a UK context
Hooley, Hutchinson and Watts (2010) reaffirmed findings and noted new ways in which individuals use technology and transact with opportunity providers in developing their careers
Watts, A.G., Hughes, D. & Wood, M. (2005). A Market in Career? Evidence and Issues. Derby: Centre for
Guidance Studies, University of Derby
Hooley, T., Hutchinson, J. & Watts, A.W. (In Press). Enhancing choice?
The role of technology in the career support market. Derby: Centre for Guidance
Studies, University of Derby
Careers Services Transformation
Themes
The changing landscape
Drivers Enablers Barriers
Implications for delivery
Future landscape
Implications for Governments
Rethinking Public, Private, Third Sector Services
Policy Drivers in England The Government’s ‘Big Society’ vision - influencing the shape and formation of central and localised policies
The Sustainable Communities Act: an invitation to inspire the Big Society (15/12/10)
The Decentralisation and Localism Bill: an essential guide (13/12/10)
Schools White Paper (2010)
Policy Drivers in Wales, Northern Ireland & Scotland Future Ambitions: Developing Career
Services in Wales (2010)
Preparing for Success: Careers Education, Information, Advice and Guidance’ (2009)
Draft IAG Strategy, Scotland (2011)
Interim findings:
“it’s very early days”; “new possibilities are emerging such as
trading arms within central Government”;
“we’re looking at trading services and what we can sell to schools and colleges”;
“a growth in social enterprise companies and mutuals is being encouraged by central Government and Local Authorities.”
Enablers
Focus on outcomes rather than inputs and targets
New public/private/social enterprise partnerships emerging e.g. DWP & Confederation of Recruitment & Employment
Greater flexibility in the new system Facilitated meetings to problem-solve
and identify cost-effective solutions
Barriers
differing cultures, beliefs, values and attitudes in public and private sectors
procurement regulations restrict or prohibit private, private and social enterprise shared dialogue
funding problematic and perceived to operate in favour of large companies
lack of investment available for mainframe and software systems development
Barriers
voluntary and community services perceived to be ‘at risk’ in current fiscal climate
too many bureaucratic procedures in place
limited engagement between public & private sectors in some countries, particularly in Scotland and Northern Ireland
Alerts Proliferation of new market players –
high volumes of users but mostly anecdotal evidence of quality assurance and consumer protection
No evidence that charitable funding of careers services can sustain ICT activity on a medium – long term basis
ICT policies perceived to be still operating in ‘silos’
New hybrid arrangements possible but ‘procurement rules’ get in the way!
Austere times should encourage greater creativity, partnerships and innovation
Anticipated political changes 5th May 2011:- Wales National Assembly and Welsh
Assembly Government - Scotland General Election- Northern Ireland Assembly & Local
Government Elections- UK General Election in 2015
New possibilities?
Delivery implications Main issue – future investment in ICT
systems i.e. costs; structure (compatibility; support; hardware; MIS)
Disconnect issue – between Government Departments, particularly in England e.g. private sector not linked to the formation of a new all-age Careers Service
Devolution issue – pace of change & priorities for ppse arrangements highly variable
Consultation questions
1.Are there any new policies and/or hybrid arrangements emerging between public, private and/or social enterprises in your area? If so, please elaborate...
2.How can ICT and careers work succeed in going forward?
Consultation questions
3. To what extent can we learn lessons from other sectors?
4. How can innovation in ICT & careers work be further encouraged?
Innovation in careers provision & ICT
Driven mainly through professionals’ interest and commitment e.g. www.careersinnovation.net
Careers professional associations e.g. UK Careers Profession Alliance
Individuals’ displacement from public sector services
ANO?
Future landscape
Continuum:From: ‘Don’t know – too much
uncertainty to form any clear view’
To: ‘Everything will be online but there also remains a demand for local face-to-face services’
ICT: Past, Present & Future
Also, interesting...
To what extent can technological developments help create ‘pay-at-the-point-of-use’ in relation to accessing careers services?
Not much appetite for this!! Noted: online products already
available but no quality control or assurances
THANK YOU FOR YOUR CONTRIBUTION TO THIS
RESEARCH STUDY