UD Aftermarket for Extra mile support

Moving your business the extra mile

UD Trucks is your business partner, fully committed to

offering you a total solution. Our complete UD Aftermarket

Support delivers quality and value, making sure your

UD Trucks vehicle always runs in optimum condition.

It’s the foundation for a long and prosperous ownership.

Enjoy total peace of mind throughout your vehicle’s life cycle; knowing your truck is in the hands of dedicated professionals. Our work starts with the Gemba spirit, a tradition based on understanding our customer’s reality. When we care for your vehicle you are free to focus on your core business and be confident in delivering as planned, securing the success and growth of your operation.

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Maximize your truck’s energy

The Extra Mile Fuel-efficiency

Fuel-efficiency driver training UD Trucks’ Fuel-efficiency training is available as an optional service. Our courses in economical driving teach drivers how to use the truck’s Fuel Coaching system and get the most out of the engine for smarter, more cost-efficient driving.

Fuel Report service*

Our Fuel Report service visually shows your vehicle’s fuel consumption in driving time, idling time and Power Take-Off (PTO) time. Our dealers will send you fuel reports that will aid a more cost-efficient driving.

Special fuel-efficiency reports with consultation* In the near future, we will provide special fuel-efficiency reports. There are Fuel-efficiency analyses for each driver based on the Fuel Report system, leading to even more cost- efficient driving. The special Fuel-efficiency reports, which include consultation, are the perfect tool for your driver training.

The Extra Mile Fuel-efficiency service saves fuel costs and environment

by exploiting Quester’s technology to the limit.

Refuel less Run moreOptimize your fuel-efficiency with Quester’s Aftermarket features

to make sure that every mile down the road is cost-efficient and

environmentally friendly.

Vehicle introduction includedThe UD Vehicle Handover process helps you get underway with your Quester right from the start. The service is activated on delivery day and includes an inspection with a vehicle walkaround, coolant check and engine oil check.

Fuel Coaching SystemQuester comes with a real-time Fuel Coach. The display shows the driver how to shift and throttle to get the maximum amount of time in the engine’s sweet spot while driving. The truck saves data such as distance, fuel consumption and sweet spot from up to 15 trips to improve your transport efficiency even further.

Prepared for the future The Quester telematics hardware is prepared for real-time GPS positioning, special Fuel Consumption Report and Fuel Theft Alert. This opens up unique future possibilities for fuel consumption overview and fleet management.

* Telematic based offers are subject to availability. Available in selected markets. Contact your nearest authorized UD Trucks dealer to find out more about offers on your market.

* Only with telematics. Available in selected markets. Contact your nearest authorized dealer to find out more about offers on your market.

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UD Genuine Service – quality service by passionate peopleLong-term cost-cutting is dependent on having proper service right from the start. UD Genuine Service is perfectly synchronized with your vehicle’s current status. It is performed by authorized UD Trucks workshops that have access to the most up-to-date UD Trucks tools, UD Trucks diagnostic equipment and the product quality and availability of UD Genuine Parts.

By engaging UD Genuine Service, you can reduce unplanned stops, increase your vehicle uptime and protect your invest ment. Through extensive training programmes, the UD Trucks service technicians know your vehicle inside out and guarantee that you receive the correct level of preventive maintenance in line with UD Trucks’ latest technical specifications.

UD Genuine Parts – specially designed and tested for UD TrucksThe advantages for your business come not only from owning a UD Trucks vehicle but also from the wide range of superior-quality that UD Genuine Parts provides:

• Parts warranty• Optimum vehicle performance and fuel-efficiency • Higher uptime with longer service interval

UD Genuine Parts guarantee quality, value and productivity and promise to:

• Meet UD Trucks vehicle specifications • Fit perfectly and work right the first time • Deliver high reliability and durability • Ensure that your UD Trucks vehicle stays original,

through and through

High availability of UD Genuine PartsOur investment in and commitment to parts availability is second to none. UD Genuine Parts are provided through UD Trucks’ global distribution network, ensuring that you have the support you need to keep your wheels turning.

The UD Trucks parts distribution network ensures the availability of:

• Emergency parts ordering • Constantly updated parts supply • Latest parts information and catalogues

Maintain your truck on the road

UD Genuine Service and UD Genuine Parts

UD Genuine Service and UD Genuine Parts are the foundation of UD Trucks’

uptime offer. These are carefully designed concepts for efficiently keeping your vehicle

on the road. Allowing you to keep your delivery promises and cut your costs.

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Optional telematics services Selected Questers are equipped with telematics hardware; a wireless communication tool allowing UD Trucks to collect information from the truck while it’s on the road. This allows us to assist you with a variety of services:

Breakdown assistance*The telematics system enables break-down assistance. If a vehicle breaks down, our service technicians perform remote diagnostics and identify the vehicle’s exact location. This approach reduces the truck’s downtime and gets you back on the road more quickly.

Preventive maintenance analysis*Through Quester telematics, you avoid costly repairs. UD Trucks monitors each vehicle’s condition and detects service needs before a potential emergency occurs. When your vehicle needs servicing, we contact you well in advance to schedule a service.

Collective service scheduling*We can provide you with a preventive service schedule. To determine the correct maintenance schedule for your Quester, we use telematics to detect how you drive and your truck’s current health.

Service network with up-to-date tools and skills Our ambition and commitment is to always offer you a service network with unlimited retail excellence. From bumper to tail lights, the experienced staff of our authorized dealer network are thoroughly familiar with your UD Trucks vehicle.

You will benefit from: • Vehicle unique service schedule with

service reminders to improve uptime • Specialized UD Trucks tools and

diagnostics equipment for fast and accurate repair

• Well-trained and competent front line staff

* Telematic based offers are subject to availability. Available in selected markets. Contact your nearest authorized UD Trucks dealer to find out more about offers on your market.

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Optimize your truck’s reliability

The Extra Mile Uptime support

The Extra Mile Uptime support is the ultimate way of keeping your truck

on the road, thus saving time and money.

* Warranty terms and conditions apply, refer to warranty booklet.** Telematics based offers are subject to availability.Available in selected markets. Contact your nearest authorized UD Trucks dealer to find out more about offers on your market.

UD Genuine Service AgreementsWhen you sign a service agreement you get the essential expertise and quality of UD Genuine Service and UD Genuine Parts network. We offer everything from basic filter and oil replacement services to a complete preventive maintenance plan.

• Standard

• Trust

UD International Warranty*Two year coverage First year : complete vehicle unlimited mileage Second year : driveline coverage for 200 000 km

Telematics**• Breakdown assistance

• Preventive maintenance analysis

• Collective service scheduling

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Sign one of our UD Genuine Service agreements and get

the essential expertise and quality of our UD Genuine Service

and UD Genuine Parts network. Choose between the UD Trucks

recommended preventive maintenance services to keep your

Quester running at full capacity.

Improve your truck’s life cycle profitability

UD Genuine Service Agreements

Available in selected markets. Contact your nearest authorized UD Trucks dealer to find out more about offers on your market.

Standard Periodic services

Replacement of engine oil and filter

Replacement of gearbox oil

Replacement of air dryer

Replacement of fuel filter

Change of final drive oil

Trust

Periodic services

Replacement of engine oil and filter

Replacement of gearbox oil

Replacement of air dryer

Replacement of fuel filter

Change of final drive oil

Replacement of air cleaner

Adjustment of valves and unit injectors

Check of injectors

Replacement of alternator belt

Replacement of charge regulator

Change of coolant

Replacement of drive-belt for coolant pump

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Quester is linked to a lot of great features and services, developed to deliver the most

fuel-efficient driving and to keep your truck on the road. Explore UD Trucks’ Aftermarket

offer and learn what’s included and what’s optional. See your possibilities below:

OptionalThe Extra mile Fuel-efficiency features

Saves fuel costs and environment by exploiting Quester’s technology to the limit.

Fuel-efficiency driver training

Fuel Report Service*

Special Fuel-efficiency reports with consultation*

The Extra mile Uptime features

The Extra Mile Uptime is the ultimate way of keeping your truck on the road, thus saving time and money.

UD Genuine Service Agreements

Telematics Services *

BasicThe Extra mile included features

The Quester purchase includes a selection of useful features to enhance your truck experience.

Vehicle introduction

Fuel Coaching System

Equipped with Telematics hardware**

High availability of UD Genuine Parts

High quality service

A service network with up-to-date tools and skills

UD International Warranty

Extra mile support

* Telematics based offers are subject to availability.** Telematics hardware standard in selected segments.Available in selected markets. Contact your nearest authorized UD Trucks dealer to find out more about offers on your market. 15 14

Article number: 201306VB5001-ENG. Printed in Xxxxx (country). © Copyright UD Trucks 2013. All rights reserved. Please note that equipment shown may be optional and may vary from one country to another.

We retain the right to alter product specifications without prior notification.

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