ucd14 talk - ben wynn - your mobile product design lies in the balance

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1 Product success lies in the balance Ben Wynn Chief Product Officer, Somo @spotgibson #UCD2014

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Product success lies in the balance

Ben Wynn Chief Product Officer, Somo @spotgibson #UCD2014

Product incubator focused on creating solutions for the connected world

Playing dad, constantly answer impossible “why” questions

Adventure racing /fell running (wannabe)

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Ben Wynn

5

6

Commercial

Technical Design

Product Guy

7

8

Examples

12

In digital

Examples

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Truffle Pig

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Truffle Pig

Money

Tech Design

Differentiate with discovery

Echo Nest ($100M)

Licence fees

“Iceberg” design

20M+ song library with 20k+ tracks added daily = huge big data opportunity

Algorithms to surface the best songs from the history of

recorded sound

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Google Maps

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Money

Tech Design

Advertising services revenue

Completely aligned to their core business model

Interface elegance

One-handed zoom on mobile

‘Huge’ data challenge

Location data + Smart phone ubiquity + access to recent address searches

Google Maps

The defacto mapping service

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Audi A3 App

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Money

Tech Design

Persistent action bar - delivered 2x increase in core KPI

Experience being inside a car

Natural and immersive gyroscope control

HDRI Photography + 3D assets + Augmented Reality

Audi A3

Increase test drives

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Handshake

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Cash

Code Creativity

Solves the problem of networking

Bridges physical and digital

Rich data insights

Passive checkins shared with approved contacts

Largest rollout of iBeacons at a live event.

Handshake

More effective networking

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Implications

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Over indulgence

Money

“After 8 weeks of user interviews I believe we need to introduce a unified-linear-loop navigation inspired by Kandinski”.

Tech Design

“You’ve sold what?”

“I’ve multi-factor optimised the core stability engine to significantly improve the IO”

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An efficient start up team

Hustler (Commercial)

Hacker (Technology)

Hipster (Design)

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Same applies in the enterprise

Dealer

Geek Artist

Traditional enterprise software

Marketing engagement apps

“Shiny things”

CIO CMO

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Is your product well balanced?

Commercial

Technical Design

There’s Moreor is there?

30Image: Reuters