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Donna Hamilton Assistant Vice President Web Communications * UC MOBILE & SOCIAL MEDIA UPDATE

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UC MOBILE &. SOCIAL MEDIA UPDATE. Donna Hamilton Assistant Vice President Web Communications. Stats. Approx. 50% of U.S. adults use a smartphone. Approx. 66% of those aged 18-34 use a smartphone. For 28 % of Americans, a mobile device is their  primary  way of accessing the Web.  - PowerPoint PPT Presentation

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Page 1: UC MOBILE &

Donna HamiltonAssistant Vice PresidentWeb Communications

*UC MOBILE &SOCIAL MEDIA UPDATE

Page 2: UC MOBILE &

*Stats•Approx. 50% of U.S. adults use a smartphone.•Approx. 66% of those aged 18-34 use a smartphone.•For 28% of Americans, a mobile device is their primary way of accessing the Web. •243 million Americans age 13 & older use mobile devices.•91% of mobile phone users have phones w/in arms reach 24/7.

•General Population: 51% Android; 32% iPhones•UC: 33% Android; 49% iOS

Page 3: UC MOBILE &

*StatsActivity Share (%)

of Mobile SubscribersMay-12

Sent text message to another phone 75% Used downloaded apps 51% Used browser 50% Accessed social networking site or blog 37% Played Games 34% Listened to music on mobile phone 27%

Page 4: UC MOBILE &

*StatsWhat Else Do We Do with Our Phones?•54% use their phones in place of an alarm clock

•46% have dispensed with a watch in favor of using their smartphone

•39% use their phone instead of a separate camera

•28% use their phone instead of a laptop

•One in 20 smartphone users use their phone in place of a TV (6%) or reading physical books (6%)

Page 5: UC MOBILE &

*EMAILEmail Communication on Mobile• 41% of people in U.S. read email on their

mobile devices•Mobile email open rates + 34%;

desktop emails - 9.5% (last 6 mos. of 2011)

• Test to ensure yours is readable on various devices.• Do your links open to mobile-friendly Web

pages?

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* Mobile App * Mobile Website

Similar features & content;

Different presentation & behavior.

*Mobile App vs. Mobile Website

Depends upon many factors, including: objectives, task, target

audience & technical requirements.

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* Mobile App * Mobile Website- Uses “built-in” browser, so easy to

access.

- Need the Internet to access.

- Less expensive to develop.

- Uses cross-platform capabilities, so don’t need as many different designs.

- Must be downloaded.

- Can target specific limitations/ abilities of individual devices.

- Faster, more interactive.

- Can provide some services without Internet connectivity.

- Expense of creating will increase (more platforms to develop for)

*Mobile App vs. Mobile Website

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*RESPONSIVE DESIGNWhat is it?• Developing a website that allows the layout to change along with a

user’s computer screen resolution.

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*MOBILE APPETA: January 2013

Page 10: UC MOBILE &

*MOBILE APPTeam• Tech Lead: Asif Riaz• Communications Lead: Donna Hamilton• Developers: Greg Benjamin, Vern DeHaven• Others: • UC Foundation/Alumni: Candice Terrell

• UCIT: Mark Faulkner; Gary Grafe; Troy Travis; Josette Riep; Matt Hartman

• Students: Lane Hart; Shy Ruparel; Tom Bachmann

Page 11: UC MOBILE &

*MOBILE APPTechnology – Blackboard

• “Blackboard Mobile Central” application integrates with Blackboard“Mobile Learn”

•Provides on-demand access to information and services.

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*MOBILE APPApp Audience:

Primary: Current Students

Secondary: Alumni

Other: Staff (time clock); faculty; visitors

123

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*MOBILE APPInitial Offerings

•Enhanced Shuttle/Transit •News•Events •Emergency/Help/NightRide •Athletics•View My Grades•Bearcat Spirit

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*MOBILE APPInitial Offerings

•View My Schedule• Interactive Campus Map•Courses•Directory•Alumni Directory• Link to Blackboard Mobile Learn

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*MOBILE WEBm.uc.edu

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*MOBILE WEBSITE•Mostly same information.• Audience navigation.• Links to • Library’s mobile website

• Athletics mobile website

• Content maintained in CQ.

Next …•Majors & Programs • Check My Grades

Page 17: UC MOBILE &

*MOBILE TRAFFIC *Aug. 1 through Oct. 15, 2012

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PAGE PAGEVIEWS FULL SITE SAME/SIMILAR PAGE

Home Page 265,434 3,762,514Shuttle 118,421Students 37,294 196,936Check My Schedule 36,003 -

Academics 22,599 231,375Mobile Time Clock 21,212Future Students 8,364Directory Information 7,867Events 6,114Employees 6,005 64,906Visit Information 5,490 35,617Email Information 3,866News 2,691Social Media 1,590Rankings (academic) 1,563

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*MOBILE Resources

Mobile Resources•Mobile site

m.uc.edu•Mobile Help

uc.edu/mobilehelp

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*SOCIAL

Media

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*ICONS For Social Media

UC’s Two Primary Accounts@uofcincy & UofCincinnati(Facebook)

UC College Accountsex: @LindnerCollege, @UCBlueAsh

UC Departmental Accountsex: @UCWebComm

Alternate Photo Icons

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*SOCIAL Resources

uc.edu/socialmedia

[email protected]

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*SOCIAL Resources

uc.edu/socialmediaOR

uc.edu/web and navigate to desired resources

New Staff Resource: Jeremy Martin

Page 24: UC MOBILE &

*QUESTIONS?

DONNA [email protected] @uofcincy @ucwebcomm @dhamilton007