UC Federation: Prospects and Future Network Models

Sun A, Monday, 3:15-4:00pm

Russell BennettUC Insights

Copyright © 2013, UC Insights. All rights reserved.

Moderator: Russell BennettPrincipal, UC Insights

• UC Insights is a analysis, consulting and market research firm that specializes in unified communications.

• UC relevant experience includes over 10 years as a Product Manager at:– dynamicsoft, Inc. (now part of Cisco Systems)

– Avaya, Inc.

– Microsoft Corporation (Lync Group)

Panelists:

• David Chavez– VP & CTO, World Wide Sales, Avaya, Inc.

• Arik Elberse– Director of Collaboration Solutions Architecture, Cisco

Systems

• Neil Griffiths– Senior Director, Product Management, Intelepeer, Inc.

• Jamie Stark– Senior Product Manager, Lync, Microsoft Corporation

Federation – Definition:• Communication by users between domains or networks

exclusively via IP technology, often with multi-media capability

Session scope:• Includes:

– Exchange of presence and other modalities between diverse networks

– Multi-media communication from one enterprise to another, with or without an intermediary service

• Excludes:– Intra-domain interoperation: i.e. connectivity among diverse vendors’

platforms within the enterprise

– SIP Trunking – the carriage of ‘phone calls’ over IP networks, either intra-domain or inter-domain

Session Goals:

• Establish the drivers and benefits of Federation for customers

• Discover if Federation is being used, and by whom

• Discuss the impact of ‘UCaaS’ on Federation usage

• Establish whether ‘Over the Top’ networks, the UC cloud and Federation are starting to replace enterprise telephony

• Debate the role of traditional communications service providers play in the future

On-Premises Installations

Overview of Federation• Federation first offered in 2005 in Microsoft LCS 2005:

– IM&P connectivity with AOL, Yahoo! & MSN IM clients

• Federation is only supported by some vendors– Only Cisco and Microsoft offer multi-modal federation

• No inter-vendor interoperability; vendors have chosen diverse implementations:– Provisioning

– Discovery

– Signaling

– Authentication and Encryption

– Codecs

– Data collaboration

Vis

Multi-modal Instant Messaging & Presence

Bilateral

Unilateral

Requires

Cisco VCS

Expressway

UCaaS Federation

Overview of Federation• Federation first offered in 2005 in Microsoft Live

Communication Server 2005:– IM&P connectivity with AOL, Yahoo! & MSN IM clients

• Federation is not supported by most vendors

• Those vendors have their own implementation preferences:– Provisioning

– Discovery

– Signaling

– Authentication and Encryption

– Codecs

– Data collaboration

?lll

?

?

Cloud to on-premises

federation is assumed

Multi-media pending Bilateral

Unilateral

Multi-modal IM & P only

3rd Party Intermediation

Instant Messaging & Presence, Voice, Video

Bilateral

Unilateral

Video Cloud Intermediation

Bilateral

Unilateral

Video Cloud Intermediation

Bilateral

Unilateral

Video Cloud Intermediation

Bilateral

Unilateral

Morphing SIP Trunking into Federation:

The Fluent™ Service by Intelepeer & BroadSoft

Panel Session

Feel free to write questions for the panel during the session and hand

them to the Session Monitor on the floor

Questions:• What value does UC federation deliver, and how much of that

value can be achieved today?

• What is the current status of federation with your product or service? How many customers have deployed it and how is it being used?

• Will communications service providers play a role in facilitating federation, or will it continue to be done directly from company to company over the Internet?

• Will UC vendors become OTT service providers, or will the traditional providers find a way to add value to multi-media communications?

Thank You…!

Audience Q & A

Copyright © 2013, UC Insights. All rights reserved.