uc berkeley august 2011 town halls
TRANSCRIPT
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August 2011
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Agenda
Welcome Why BearBuy?
Project Approach
Whats coming with BearBuy
BearBuy Demonstration
Deployment Activities
Reporting
Staying Connected Q&A
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Why BearBuy?
An Operational Excellence procurement initiative designed to
save you time and money on procurement so you can
spend your time and money on what you do best
teach, research, and serve the public
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What if the two Bay Area UC campuses could pool
their efforts into an integrated Co-operative
Procurement and Sourcing Center of Excellence?
Combined Annual Spend >$1Billion
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Collaboration and common platforms,
policies, and processes enable benefits
Benefit A. Combined
UC Berkeley /
UCSF spend and
contracts
B. Shared UC Berkeley
/ UCSF resources
and expertise
C. BearBuy*
Technology
Processes
Policies
1. Lower Department
costs for goods and
services
High Med High
2. Streamlined
department Procure-
to- Pay processes
High
3. Streamlined central
procure to pay
processes, lower
costs
Med Med High
Drivers/Impact
* and other enabling Source-to-Pay technologies such as
reporting (CalAnswers), e-sourcing and contract mgt
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Benefits of BearBuy
Efficiencies
Shopper role eliminatesduplicate entry
24/7 access to Shopping andApproving
Ease of Use
Catalog content available withUC preferred pricing
Catalog and non-catalog ordersin same page
Visibility Online history: all purchasing and
payment information in oneplace
Data export capability
Speed
Orders are electronically sent tothe supplier as soon as approvalworkflow step is complete
Orders dispatched to vendors inreal-time
Cost Savings On contract spend
Increased spend visibility willlead to better supplier pricing
Compliance Ability for departments to
increase compliance usingworkflow
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Project Approach
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Four day workshop to determine objectives, goals, keydeliverables, workflow
45 campus staff from 15 departments participated
Extensive outreach to departments to gain a deep
understanding of the current pain points and the business needs
Formed Advisory groups
End Users Advisory Group
Liaison Group
Ongoing feedback loops with users
Multiple Prototyping sessions with a broad range of participants
Multiple Focus Groups by function
User Acceptance Testing
Understanding campus needs
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2010 Apr 11May
11
Jun
11
Jul
11
Aug
11
Sep
11
Oct
11
Nov
11
Dec
11
Jan
12
Test
End User
Acceptance
Testing
ValidateLive Order
TestingBuild
User Focused Configuration and
Involvement throughout Project Life Cycle
Business Process Transformation
Communication, Town Hall, Ongoing Business Process & System Training
Prototyping 2
Focus Group 1
Prototyping 3
Focus Group 2
Town Halls
User Acceptance
Testing
Town Halls
Needs Analysis
Extensive
outreach to gain
understanding of
current pain
points andbusiness needs
Prototyping 1
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Whats coming with BearBuy
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Whats Coming with BearBuy
BearBuy will integrate with BFS9 CalNet single sign-on through blu portal
Introduces a new Shopper role
Consolidated ordering process through a single point of entry
for hosted and punch-out catalogs Forms for non-catalog and specialty orders
Enhanced workflow capability
System of record for supporting documents and comments
Electronic invoicing with high-volume vendors
Integration with CalAnswers (campus reporting tool)
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BearBuy Procure-to-Pay Cycle
Cart Purchase Requisition Purchase Order
Fulfillment Voucher Entry & Approval Payment Status
Shopping Hosted Catalog
Punchout Catalog
Forms
Requisition Creator Enters chartfield,
shipping, etc.
Approval(s) Department
Org Node
approval
Purchasing Review high dollar
and items requiring
Buyer intervention
Receiving (for
Goods) Unpacking
Quality Checking
Desktop Delivery
Receiving (for
Services) Confirm that
services were
rendered
Invoice PO Invoices
entered by
Disbursements
Approval Dept approval
for voucher
Threshold TBD
2-way Match Voucher + PO match
Based on tolerances
Routing for match
exceptions
Supplier Receives PO
Fulfills goods /
services
OR
Payment Payments from BFS
Payment information
lookup available in
BearBuy
Authorization Optional
additional
authorizations
* Receiving is available, but not required in BearBuy
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Departmental Roles in BearBuy - Summary
Function Role Status (New or Existing Role)
Create Cart Shopper New Role
Prepare Requisition / Cart Requisition Creator Existing Role in BFS
Purchase Authorization Cart Authorizer New Role
Additional Authorizer New Role
Chartfield 1 & 2 Authorizer New Role
Purchase Approval Requisition Org Node Approver Existing Role in BFS
Receiving Receiver Existing Role in BFS
Vouchering Voucher Approver Existing Role in BFS
Error Processing PO Change Order Processor
Existing Role in BFS, but substantially
different function in BearBuy
Match Exception Preparer New Role
Match Exception Approver New Role
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BearBuy Demonstration
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Workflow OverviewBerkeley BearBuy Business Process
Voucher Approval
Match Exception
Preparation and
Approval
Shopper
Authorization &
Org Node
Approver(s)
Central
Requisition
Creator
Receiving
Vendor
Step 1: ShopperCreates cart and enters
goods / services
Optional: Cart Authorizer- based on Department
decision
Step 2: Requisition CreatorReviews cart, enters Chartfields (if
needed) and Submits cart /Creates Requisition
1a.Submit (only if Org Node is specified)
Step 3a: AdditionalAuthorizer 1
Optional Ad Hocapproval/authorization of
requisition
Requires BuyerApproval?
Yes
Step 6: Buyer ApproverRoutes based on Org Node,
PR Value and if centralapproval is required
No
Step 8: Vendor FulfillsOrder
Fulfills order and issuesinvoice
Step 10: InvoiceProcessing
Scans invoice and entersvoucher or electronic
invoice receipt
Step 9: ReceivingAcknowledge receipt ofgoods / services; files
packing slip
PO MatchInvoice?
Optional:Conductelectronic receiving; scanand attach packing slip
Step 13: Voucher ApprovalNecessary for Invoices over
$X,XXXStep 12a:MatchExceptions
Investigate and resolvematch exceptions
Yesmeets threshold
Step 15: ReconciliationPer SAS 115
Step 5: RequisitionApprover
Reviews and approvesrequisition.
Step 3b: AdditionalAuthorizer 2
Optional Ad Hocapproval/authorization of
requisition
Step 4a: Chartfield 1Active IF Chartfield1 in
account string hasApprover set in BFS
Step 4b: Chartfield 2Active IF Chartfield2 in
account string hasApprover set in BFS
Step 7: DispatchPO created and
transmitted to Vendor;funds encumbered;
BFS updated.
Step 11: Auto-matchesInvoice to PO for amt and
qty; Match Exceptionssent to Department
Step 14: VoucherExport
Expense to BFS andRelease Payment to
Vendor
YesExceeds threshold
Step 12b: Match ExceptionApproval
All match exceptions
No
Assign Cart orSubmit?
1b. Assign Cart
Legend
Optional: specified by Shopper, Cart Authorizer, or Req. Creator
Optional step or activity
Mandatory step
User Decision Point
Predetermined by the Dept. in BFS
Conditional based on purchasing rules
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Scenario 1 Workflow
*Step numbering continued from Overall Business Process
Berkeley BearBuy Business Process Scenario #1
Voucher
Approval
Receiving
Vendor
Central
Authorization &
Org Node
Approver(s)
Requisition
Creator
Shopper
Step 4a: Chartfield 1
Active IF Chartfield1 in
account string has Approver
set in BFS
Step 3b: Additional
Authorizer 2
Optional Ad Hoc
approval/authorization
of requisition
Step 5: Requisition
Approver
Reviews and approves
requisition.
Requires Buyer
Approval?
Step 3a: Additional
Authorizer 1
Optional Ad Hoc
approval/authorization
of requisition
Step 4b: Chartfield 2
Active IF Chartfield2 in
account string has Approver
set in BFS
1a.Submit (only if Org Node is specified)
1b. Assign Cart
Step 2: Requisition CreatorReviews cart, enters Chartfields (if
needed) and Submits cart /Creates Requisition
Assign Cart or
Submit?
Optional: Cart Authorizer
- based on Departmentdecision
Step 1: Shopper
Creates cart and entersgoods / services
Legend
Optional: specified by Shopper, Cart Authorizer, or Req. Cre ator
Optional step or activity
Mandatory step
User Decision Point
Predetermined by the Dept. in BFS
Conditional based on purchasing rules
No
Step 8: Vendor FulfillsOrder
Fulfills order and issuesinvoice
Step 7: DispatchPO created and
transmitted to Vendor;funds encumbered;
BFS updated.
Step 9: ReceivingAcknowledge receipt of goods /
services; files packing slip
Optional:Conduct electronicreceiving; scan and attach
packing slip
Step 14: VoucherExport
Expense to BFS andRelease Payment to
Vendor
Step 11: Auto-matchesInvoice to PO for amt and
qty; Match Exceptionssent to Department
Step 10: InvoiceProcessing
Scans invoice and entersvoucher or electronic
invoice receipt
Step 13: Voucher ApprovalNecessary for all Payment
Requests
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JENS TO ADD
Scenario 2 Workflow
*Step numbering continued from Overall Business Process
Berkeley BearBuy Business Process Scenario #2
Central AP /
Disbursements
Voucher
Approval
Authorization &
Org Node
Approver(s)
Requisition
Creator
Step 4b: Chartfield 2
Active IF Chartfield2 in
account string has
Approver set in BFS
Step 4a: Chartfield 1
Active IF Chartfield1 in
account string has
Approver set in BFS
Step 5: Requisition
Approver
Reviews and approves
requisition.
Step 3b: Additional
Authorizer 2
Optional Ad Hoc
approval/authorization
of requisition
Legend
Optional: specified by Shopper, Cart Authorizer, or Req. Creator
Optional step or activity
Mandatory step
User Decision Point
Predetermined by the Dept. in BFS
Conditional based on purchasing rules
Step 3a: Additional
Authorizer 1
Optional Ad Hoc
approval/authorization
of requisition
Step 2: Requisition CreatorReviews cart, enters Chartfields (ifneeded) and Creates Requisition
Shopper or Requisition CreatorPrepares Payment Request form,reviews cart, enters Chartfields (if
needed) and Submits cart.
Step 13: VoucherApproval
Necessary for all PaymentRequests
Step 14: VoucherExport
Expense to BFS andRelease Payment to
Vendor
Auto-Flip processcreates Voucher,
assigned to AP
Voucher Build, Review and Update Activities specific to Payment Request
Direct-Voucher Review:Update Supplier Invoice
Number, Invoice Date, etc.
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Deployment Activities
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May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11
Jan12
Feb12
Mar12
Test UAT
Forums High Touch Department Buy-In Activities
Deployment Toolkit
Dev & Vetting
BP Business Process options
Deployment Team Readiness and
Go Live Preparations
Document Procurement /APprocesses gaps
Address Gaps & Train Operational Team Customer Service
Validate
Configuration and Testing
TechnologyLive Order
TestingBuild
Cohort #1
Internal Activities Customer Activities Cohort 1
Vet Rollout
Toolkit
Vision/
ScopeDeployment Activities Support
Ongoing AwarenessCommunications
CentralReadiness
Dept
Readiness
Cohort #1
Awareness
Deployment Approach
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Encourages learn with your peers engagement by combining
departments/units from the outset Emphasis of Cohort deployment is process/change management and
department/unit ownership and acceptance
Facilitated approach and tools to guide departments through business
decisions and role assignments Develops critical in-department/unit expertise and retains knowledge
within department/unit
Cohort deployment consists of:
Cohort Model
Project Guidance
Solution
Support
Shared Vision
and Scope Assess Set Up Train Rollout
Knowledge Transfer
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Online training tutorials
Role based and topic oriented
Topics ~ 5 minutes in length
Excellent for savvy or casual
users
User guide
Detailed step-by-step
instruction
Instructor-led training classes
Role-based hands-on classes
conducted
Additional training
Role-based webinars
Webinars available
Cheat sheet / Job aids
Condensed steps to provide the
basics and high frequency tasks
Training Offerings
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Cohort #1 go-live end of January 2012 Deployment phased through June 2012
Department engagement begins three months prior
to each cohorts go-live
Key dates
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Reporting
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New reporting via CalAnswers
Campus-wide Oracle Business Intelligence Enterprise Edition
(OBIEE) reporting solution, branded CalAnswers
Provides dynamic reporting and analytical functionality
Facilitates improved monitoring and management of
procurement and payment activities including:
1. Operational reporting capability, facilitating daily monitoring of
the purchasing cycle
2. Management Dashboards to allow analysis of purchasing
practices and efficiencies
3. Flexibility to build custom reports as required
CalAnswers is complementary to information provided by
BAIRS, BFS, and BearBuy
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Staying Connected
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Monthly newsletter: bearbuy.berkeley.edu/newsletter/
Website: bearbuy.berkeley.edu
Town Halls
Talk with your colleagues
Talk with the project team feedback is key!
How to stay connected
http://bearbuy.berkeley.edu/newsletter/http://bearbuy.berkeley.edu/mailto:[email protected]:[email protected]://bearbuy.berkeley.edu/http://bearbuy.berkeley.edu/newsletter/ -
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Contact Information
Presentation and key resources are available at
bearbuy.berkeley.edu
Questions?
mailto:[email protected]:[email protected]:[email protected]://www.bearbuy.berkeley.edu/http://www.bearbuy.berkeley.edu/mailto:[email protected]:[email protected]:[email protected] -
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bearbuy.berkeley.edu
http://www.bearbuy.berkeley.edu/http://www.bearbuy.berkeley.edu/