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    August 2011

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    Agenda

    Welcome Why BearBuy?

    Project Approach

    Whats coming with BearBuy

    BearBuy Demonstration

    Deployment Activities

    Reporting

    Staying Connected Q&A

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    Why BearBuy?

    An Operational Excellence procurement initiative designed to

    save you time and money on procurement so you can

    spend your time and money on what you do best

    teach, research, and serve the public

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    What if the two Bay Area UC campuses could pool

    their efforts into an integrated Co-operative

    Procurement and Sourcing Center of Excellence?

    Combined Annual Spend >$1Billion

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    Collaboration and common platforms,

    policies, and processes enable benefits

    Benefit A. Combined

    UC Berkeley /

    UCSF spend and

    contracts

    B. Shared UC Berkeley

    / UCSF resources

    and expertise

    C. BearBuy*

    Technology

    Processes

    Policies

    1. Lower Department

    costs for goods and

    services

    High Med High

    2. Streamlined

    department Procure-

    to- Pay processes

    High

    3. Streamlined central

    procure to pay

    processes, lower

    costs

    Med Med High

    Drivers/Impact

    * and other enabling Source-to-Pay technologies such as

    reporting (CalAnswers), e-sourcing and contract mgt

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    Benefits of BearBuy

    Efficiencies

    Shopper role eliminatesduplicate entry

    24/7 access to Shopping andApproving

    Ease of Use

    Catalog content available withUC preferred pricing

    Catalog and non-catalog ordersin same page

    Visibility Online history: all purchasing and

    payment information in oneplace

    Data export capability

    Speed

    Orders are electronically sent tothe supplier as soon as approvalworkflow step is complete

    Orders dispatched to vendors inreal-time

    Cost Savings On contract spend

    Increased spend visibility willlead to better supplier pricing

    Compliance Ability for departments to

    increase compliance usingworkflow

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    Project Approach

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    Four day workshop to determine objectives, goals, keydeliverables, workflow

    45 campus staff from 15 departments participated

    Extensive outreach to departments to gain a deep

    understanding of the current pain points and the business needs

    Formed Advisory groups

    End Users Advisory Group

    Liaison Group

    Ongoing feedback loops with users

    Multiple Prototyping sessions with a broad range of participants

    Multiple Focus Groups by function

    User Acceptance Testing

    Understanding campus needs

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    2010 Apr 11May

    11

    Jun

    11

    Jul

    11

    Aug

    11

    Sep

    11

    Oct

    11

    Nov

    11

    Dec

    11

    Jan

    12

    Test

    End User

    Acceptance

    Testing

    ValidateLive Order

    TestingBuild

    User Focused Configuration and

    Involvement throughout Project Life Cycle

    Business Process Transformation

    Communication, Town Hall, Ongoing Business Process & System Training

    Prototyping 2

    Focus Group 1

    Prototyping 3

    Focus Group 2

    Town Halls

    User Acceptance

    Testing

    Town Halls

    Needs Analysis

    Extensive

    outreach to gain

    understanding of

    current pain

    points andbusiness needs

    Prototyping 1

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    Whats coming with BearBuy

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    Whats Coming with BearBuy

    BearBuy will integrate with BFS9 CalNet single sign-on through blu portal

    Introduces a new Shopper role

    Consolidated ordering process through a single point of entry

    for hosted and punch-out catalogs Forms for non-catalog and specialty orders

    Enhanced workflow capability

    System of record for supporting documents and comments

    Electronic invoicing with high-volume vendors

    Integration with CalAnswers (campus reporting tool)

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    BearBuy Procure-to-Pay Cycle

    Cart Purchase Requisition Purchase Order

    Fulfillment Voucher Entry & Approval Payment Status

    Shopping Hosted Catalog

    Punchout Catalog

    Forms

    Requisition Creator Enters chartfield,

    shipping, etc.

    Approval(s) Department

    Org Node

    approval

    Purchasing Review high dollar

    and items requiring

    Buyer intervention

    Receiving (for

    Goods) Unpacking

    Quality Checking

    Desktop Delivery

    Receiving (for

    Services) Confirm that

    services were

    rendered

    Invoice PO Invoices

    entered by

    Disbursements

    Approval Dept approval

    for voucher

    Threshold TBD

    2-way Match Voucher + PO match

    Based on tolerances

    Routing for match

    exceptions

    Supplier Receives PO

    Fulfills goods /

    services

    OR

    Payment Payments from BFS

    Payment information

    lookup available in

    BearBuy

    Authorization Optional

    additional

    authorizations

    * Receiving is available, but not required in BearBuy

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    Departmental Roles in BearBuy - Summary

    Function Role Status (New or Existing Role)

    Create Cart Shopper New Role

    Prepare Requisition / Cart Requisition Creator Existing Role in BFS

    Purchase Authorization Cart Authorizer New Role

    Additional Authorizer New Role

    Chartfield 1 & 2 Authorizer New Role

    Purchase Approval Requisition Org Node Approver Existing Role in BFS

    Receiving Receiver Existing Role in BFS

    Vouchering Voucher Approver Existing Role in BFS

    Error Processing PO Change Order Processor

    Existing Role in BFS, but substantially

    different function in BearBuy

    Match Exception Preparer New Role

    Match Exception Approver New Role

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    BearBuy Demonstration

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    Workflow OverviewBerkeley BearBuy Business Process

    Voucher Approval

    Match Exception

    Preparation and

    Approval

    Shopper

    Authorization &

    Org Node

    Approver(s)

    Central

    Requisition

    Creator

    Receiving

    Vendor

    Step 1: ShopperCreates cart and enters

    goods / services

    Optional: Cart Authorizer- based on Department

    decision

    Step 2: Requisition CreatorReviews cart, enters Chartfields (if

    needed) and Submits cart /Creates Requisition

    1a.Submit (only if Org Node is specified)

    Step 3a: AdditionalAuthorizer 1

    Optional Ad Hocapproval/authorization of

    requisition

    Requires BuyerApproval?

    Yes

    Step 6: Buyer ApproverRoutes based on Org Node,

    PR Value and if centralapproval is required

    No

    Step 8: Vendor FulfillsOrder

    Fulfills order and issuesinvoice

    Step 10: InvoiceProcessing

    Scans invoice and entersvoucher or electronic

    invoice receipt

    Step 9: ReceivingAcknowledge receipt ofgoods / services; files

    packing slip

    PO MatchInvoice?

    Optional:Conductelectronic receiving; scanand attach packing slip

    Step 13: Voucher ApprovalNecessary for Invoices over

    $X,XXXStep 12a:MatchExceptions

    Investigate and resolvematch exceptions

    Yesmeets threshold

    Step 15: ReconciliationPer SAS 115

    Step 5: RequisitionApprover

    Reviews and approvesrequisition.

    Step 3b: AdditionalAuthorizer 2

    Optional Ad Hocapproval/authorization of

    requisition

    Step 4a: Chartfield 1Active IF Chartfield1 in

    account string hasApprover set in BFS

    Step 4b: Chartfield 2Active IF Chartfield2 in

    account string hasApprover set in BFS

    Step 7: DispatchPO created and

    transmitted to Vendor;funds encumbered;

    BFS updated.

    Step 11: Auto-matchesInvoice to PO for amt and

    qty; Match Exceptionssent to Department

    Step 14: VoucherExport

    Expense to BFS andRelease Payment to

    Vendor

    YesExceeds threshold

    Step 12b: Match ExceptionApproval

    All match exceptions

    No

    Assign Cart orSubmit?

    1b. Assign Cart

    Legend

    Optional: specified by Shopper, Cart Authorizer, or Req. Creator

    Optional step or activity

    Mandatory step

    User Decision Point

    Predetermined by the Dept. in BFS

    Conditional based on purchasing rules

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    Scenario 1 Workflow

    *Step numbering continued from Overall Business Process

    Berkeley BearBuy Business Process Scenario #1

    Voucher

    Approval

    Receiving

    Vendor

    Central

    Authorization &

    Org Node

    Approver(s)

    Requisition

    Creator

    Shopper

    Step 4a: Chartfield 1

    Active IF Chartfield1 in

    account string has Approver

    set in BFS

    Step 3b: Additional

    Authorizer 2

    Optional Ad Hoc

    approval/authorization

    of requisition

    Step 5: Requisition

    Approver

    Reviews and approves

    requisition.

    Requires Buyer

    Approval?

    Step 3a: Additional

    Authorizer 1

    Optional Ad Hoc

    approval/authorization

    of requisition

    Step 4b: Chartfield 2

    Active IF Chartfield2 in

    account string has Approver

    set in BFS

    1a.Submit (only if Org Node is specified)

    1b. Assign Cart

    Step 2: Requisition CreatorReviews cart, enters Chartfields (if

    needed) and Submits cart /Creates Requisition

    Assign Cart or

    Submit?

    Optional: Cart Authorizer

    - based on Departmentdecision

    Step 1: Shopper

    Creates cart and entersgoods / services

    Legend

    Optional: specified by Shopper, Cart Authorizer, or Req. Cre ator

    Optional step or activity

    Mandatory step

    User Decision Point

    Predetermined by the Dept. in BFS

    Conditional based on purchasing rules

    No

    Step 8: Vendor FulfillsOrder

    Fulfills order and issuesinvoice

    Step 7: DispatchPO created and

    transmitted to Vendor;funds encumbered;

    BFS updated.

    Step 9: ReceivingAcknowledge receipt of goods /

    services; files packing slip

    Optional:Conduct electronicreceiving; scan and attach

    packing slip

    Step 14: VoucherExport

    Expense to BFS andRelease Payment to

    Vendor

    Step 11: Auto-matchesInvoice to PO for amt and

    qty; Match Exceptionssent to Department

    Step 10: InvoiceProcessing

    Scans invoice and entersvoucher or electronic

    invoice receipt

    Step 13: Voucher ApprovalNecessary for all Payment

    Requests

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    JENS TO ADD

    Scenario 2 Workflow

    *Step numbering continued from Overall Business Process

    Berkeley BearBuy Business Process Scenario #2

    Central AP /

    Disbursements

    Voucher

    Approval

    Authorization &

    Org Node

    Approver(s)

    Requisition

    Creator

    Step 4b: Chartfield 2

    Active IF Chartfield2 in

    account string has

    Approver set in BFS

    Step 4a: Chartfield 1

    Active IF Chartfield1 in

    account string has

    Approver set in BFS

    Step 5: Requisition

    Approver

    Reviews and approves

    requisition.

    Step 3b: Additional

    Authorizer 2

    Optional Ad Hoc

    approval/authorization

    of requisition

    Legend

    Optional: specified by Shopper, Cart Authorizer, or Req. Creator

    Optional step or activity

    Mandatory step

    User Decision Point

    Predetermined by the Dept. in BFS

    Conditional based on purchasing rules

    Step 3a: Additional

    Authorizer 1

    Optional Ad Hoc

    approval/authorization

    of requisition

    Step 2: Requisition CreatorReviews cart, enters Chartfields (ifneeded) and Creates Requisition

    Shopper or Requisition CreatorPrepares Payment Request form,reviews cart, enters Chartfields (if

    needed) and Submits cart.

    Step 13: VoucherApproval

    Necessary for all PaymentRequests

    Step 14: VoucherExport

    Expense to BFS andRelease Payment to

    Vendor

    Auto-Flip processcreates Voucher,

    assigned to AP

    Voucher Build, Review and Update Activities specific to Payment Request

    Direct-Voucher Review:Update Supplier Invoice

    Number, Invoice Date, etc.

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    Deployment Activities

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    May11

    Jun11

    Jul11

    Aug11

    Sep11

    Oct11

    Nov11

    Dec11

    Jan12

    Feb12

    Mar12

    Test UAT

    Forums High Touch Department Buy-In Activities

    Deployment Toolkit

    Dev & Vetting

    BP Business Process options

    Deployment Team Readiness and

    Go Live Preparations

    Document Procurement /APprocesses gaps

    Address Gaps & Train Operational Team Customer Service

    Validate

    Configuration and Testing

    TechnologyLive Order

    TestingBuild

    Cohort #1

    Internal Activities Customer Activities Cohort 1

    Vet Rollout

    Toolkit

    Vision/

    ScopeDeployment Activities Support

    Ongoing AwarenessCommunications

    CentralReadiness

    Dept

    Readiness

    Cohort #1

    Awareness

    Deployment Approach

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    Encourages learn with your peers engagement by combining

    departments/units from the outset Emphasis of Cohort deployment is process/change management and

    department/unit ownership and acceptance

    Facilitated approach and tools to guide departments through business

    decisions and role assignments Develops critical in-department/unit expertise and retains knowledge

    within department/unit

    Cohort deployment consists of:

    Cohort Model

    Project Guidance

    Solution

    Support

    Shared Vision

    and Scope Assess Set Up Train Rollout

    Knowledge Transfer

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    Online training tutorials

    Role based and topic oriented

    Topics ~ 5 minutes in length

    Excellent for savvy or casual

    users

    User guide

    Detailed step-by-step

    instruction

    Instructor-led training classes

    Role-based hands-on classes

    conducted

    Additional training

    Role-based webinars

    Webinars available

    Cheat sheet / Job aids

    Condensed steps to provide the

    basics and high frequency tasks

    Training Offerings

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    Cohort #1 go-live end of January 2012 Deployment phased through June 2012

    Department engagement begins three months prior

    to each cohorts go-live

    Key dates

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    Reporting

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    New reporting via CalAnswers

    Campus-wide Oracle Business Intelligence Enterprise Edition

    (OBIEE) reporting solution, branded CalAnswers

    Provides dynamic reporting and analytical functionality

    Facilitates improved monitoring and management of

    procurement and payment activities including:

    1. Operational reporting capability, facilitating daily monitoring of

    the purchasing cycle

    2. Management Dashboards to allow analysis of purchasing

    practices and efficiencies

    3. Flexibility to build custom reports as required

    CalAnswers is complementary to information provided by

    BAIRS, BFS, and BearBuy

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    Staying Connected

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    Monthly newsletter: bearbuy.berkeley.edu/newsletter/

    Website: bearbuy.berkeley.edu

    Town Halls

    Talk with your colleagues

    Talk with the project team feedback is key!

    [email protected]

    How to stay connected

    http://bearbuy.berkeley.edu/newsletter/http://bearbuy.berkeley.edu/mailto:[email protected]:[email protected]://bearbuy.berkeley.edu/http://bearbuy.berkeley.edu/newsletter/
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    Contact Information

    [email protected]

    [email protected]

    [email protected]

    Presentation and key resources are available at

    bearbuy.berkeley.edu

    Questions?

    mailto:[email protected]:[email protected]:[email protected]://www.bearbuy.berkeley.edu/http://www.bearbuy.berkeley.edu/mailto:[email protected]:[email protected]:[email protected]
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    bearbuy.berkeley.edu

    http://www.bearbuy.berkeley.edu/http://www.bearbuy.berkeley.edu/